James Leon Higgins

2101 Mustang Road Apt. # 36

Alvin, TX 77511

(281) 795-3902

jamesleonhiggins@outlook.com Summary of Qualifications and Desires I am retired from Chambers Engraving a division of the L. G. Balfour Corp. after 21.5 years of service. I have over 30+ years of paper products manufacturing for publications with offset, engraving, foil stamping, foil-fusing, die-cutting, and bindery along with 7+ years in sales and service. I desire to continue growing my knowledge of the printing industry and

share my knowledge of the past with a company and team whose focus is on quality and not afraid of change Work History

Jan. 2016 Dreyfus Printing - Alvin, Texas Digital Printing Equipment Operator Reference---Charles Dreyfus 281-331-3381 Owner Pulling up print jobs on work station computer setting up VIA EFI Fiery on Ricoh 8110s, 901s or C7110sx.Verifying stock, color, layout and other pacifies with work order or means necessary to insure accuracy before going to print.

April-2015-Dec. 2015 Seasonal

Lowe’s Home Improvement - Houston, Texas

Sales Associate/Hardware Reference---Labron 713-661-6119 Dept. Manager Actively seeking out customers to assess their needs including the selection, product demonstration, providing information on product features, and knowledge of related items to sell an entire project. Responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Providing additional customer service, including identifying and resolving customer issues, recommending company approved installers, answering phone questions, establishing and maintaining relationships with customers, and thanking customers for their business.

Feb. 2013-April 2015

Office Max – Houston, Texas

Bindery-Copy/Print Associate Reference—Sergio 713-523-1399 Store Manager Making Immediate contact with customers when entering with open end questions in order to identify what their requirements are. Whether it be copying, scanning or design. Determine if what they want will meet their expiations, cross-selling of products and services to customers by suggesting upgrade that will better benefit their needs. Outputting jobs on Xerox copiers . Producing, mounting and laminating banners and posters from Cannon wide format printer. Entering ticker for design work to be done next day. Making guest experience one they want to return to.

Aug. 2009 -Nov.2012 Spec's Wines, Spirits & Finer Foods - Houston, Texas

Deli Stocker Stocked supplies, ordered from certain vendors & warehouse orders. Greeted and assisted customers in grocery department and throughout rest of store when needed or finding another sales expert in different departments to finalize the sale. This was a very fast paced business offering products not to be found in any other locations. Product knowledge was essential.

Feb. 2006 – Aug.2009 Texas Wholesale Thermo - Houston, Texas

Pressman Operated thermo graphic printing equipment, foilfuising, cutting and bindery equipment. A business doing wholesale specialty thermo and digital business cards along with associated products for the industry with tight deadlines and customer satisfaction as a priority.

Jan. 2003 - Dec.2005 Underwood Printing - Foley, Alabama

Pressman Operated printing and bindery equipment, such as Omni 22x34 two color press, spiral and perfect bindery equipment. This old established company was rapidly moving from one era to the next using wide format digital imaging, and high speed copiers incorporated in with offset printing for producing books.

Jun. 1996 – Nov.2002 Gem Office Service - Birmingham, Alabama

Office Manager/Co-Owner This was an office supply and printing company where I focused primary on daily operation of office, production of print shop, order entry, delivery scheduling, accounts payable and payroll. Our personal service was our primary sale.

Jan. 1974 – Jun. 1996 (Retired)

Chambers Engraving Company/L.G.Balfour - Birmingham, Alabama

School Print Production Supervisor Assigned to ensure the highest quality possible was performed on school invitations and associated products. Ensure the operation and maintains of equipment in a safe and cost effective manner. This 100-year-old company’s name was built on quality.

James Leon Higgins Page 2

Education Walker Tech. - Sumiton, Alabama Education: 2 years technical/ vocational training Graduated: Yes

Birmingham College of Business - Birmingham, Alabama Education: 2 years accounting/business management Graduate-Yes

References Professional Professional

Professional

Professional

William E. Jones 1055 301 Blvd E. Bradenton, FL. (941) 954-8825 Boyd Little 317 Highlander Ct. Bessemer, AL 35023 (205) 497-0124

Scott Underwood 9592 Sherman Road Magnolia Springs, AL 36535

Woodrow W. Thomas 2505 O’Neal Cir, Birmingham, Al 35226 (205) 823-1651