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FEBRUARY 2011 401 B Street, Suite 800 • San Diego, CA 92101-4231 • (619) 699-1900 RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY FOR THE SAN DIEGO REGION

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Page 1: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

FEBRUARY 2011

401 B Street, Suite 800 • San Diego, CA 92101-4231 • (619) 699-1900

RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER

SURVEY FOR THE SAN DIEGO REGION

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BOARD OF DIRECTORS

The 18 cities and county government are SANDAG serving as the forum for regional decision-making. SANDAG builds consensus; plans, engineers, and builds public transit; makes strategic plans; obtains and allocates

resources; and provides information on a broad range of topics pertinent to the region’s quality of life.

CHAIR Hon. Jerome Stocks

FIRST VICE CHAIR Hon. Jack Dale

SECOND VICE CHAIR Hon. Jim Janney

EXECUTIVE DIRECTOR Gary L. Gallegos

CITY OF CARLSBAD Hon. Matt Hall, Mayor (A) Hon. Ann Kulchin, Mayor Pro Tem (A) Hon. Farrah Douglas, Councilmember

CITY OF CHULA VISTA Hon. Cheryl Cox, Mayor (A) Hon. Rudy Ramirez, Deputy Mayor (A) Hon. Steve Castaneda, Councilmember

CITY OF CORONADO Hon. Carrie Downey, Councilmember (A) Hon. Al Ovrom, Mayor Pro Tem (A) Hon. Michael Woiwode, Councilmember

CITY OF DEL MAR Hon. Carl Hilliard, Deputy Mayor (A) Hon. Terry Sinnott, Councilmember (A) Hon. Mark Filanc, Councilmember

CITY OF EL CAJON Hon. Mark Lewis, Mayor (A) Hon. Jillian Hanson-Cox, Councilmember

CITY OF ENCINITAS Hon. Jerome Stocks, Deputy Mayor (A) Hon. Kristin Gaspar, Councilmember (A) Hon. Teresa Barth, Councilmember

CITY OF ESCONDIDO Hon. Sam Abed, Mayor (A) Hon. Marie Waldron, Councilmember

CITY OF IMPERIAL BEACH Hon. Jim Janney, Mayor (A) Hon. Jim King, Councilmember (A) Hon. Lorie Bragg, Councilmember

CITY OF LA MESA Hon. Art Madrid, Mayor (A) Hon. Mark Arapostathis, Councilmember (A) Hon. Ruth Sterling, Vice Mayor

CITY OF LEMON GROVE Hon. Mary Teresa Sessom, Mayor (A) Hon. Jerry Jones, Mayor Pro Tem (A) Hon. George Gastil, Councilmember

CITY OF NATIONAL CITY Hon. Ron Morrison, Mayor (A) Vacant (A) Hon. Rosalie Zarate, Councilmember

CITY OF OCEANSIDE Hon. Jim Wood, Mayor (A) Hon. Jack Feller, Councilmember (A) Hon. Gary Felien, Councilmember

CITY OF POWAY Hon. Don Higginson, Mayor (A) Hon. Jim Cunningham, Councilmember (A) Hon. John Mullin, Councilmember

CITY OF SAN DIEGO Hon. Jerry Sanders, Mayor (A) Hon. Lorie Zapf, Councilmember (A) Hon. David Alvarez, Councilmember Hon. Anthony Young, Council President (A) Hon. Sherri Lightner, Councilmember (A) Hon. Todd Gloria, Councilmember

CITY OF SAN MARCOS Hon. Jim Desmond, Mayor (A) Hon. Hal Martin, Vice Mayor (A) Hon. Rebecca Jones, Councilmember

CITY OF SANTEEHon. Jack Dale, Councilmember (A) Hon. John Minto, Vice Mayor (A) Hon. Rob McNelis, Councilmember

CITY OF SOLANA BEACH Hon. Lesa Heebner, Mayor (A) Hon. Mike Nichols, Councilmember (A) Hon. Dave Roberts, Councilmember

CITY OF VISTA Hon. Judy Ritter, Mayor Pro Tem (A) Hon. Steve Gronke, Councilmember (A) Hon. John Aguilera, Mayor Pro Tem

COUNTY OF SAN DIEGO Hon. Bill Horn, Chair, Board of Supervisors (A) Hon. Dianne Jacob, Supervisor Hon. Ron Roberts, Vice Chair, Board of Supervisors (A) Hon. Greg Cox, Chair Pro Tem, Board of Supervisors (A) Hon. Pam Slater-Price, Supervisor

ADVISORY MEMBERS IMPERIAL COUNTY Hon. Louis Fuentes, Supervisor (A) Vacant

CALIFORNIA DEPARTMENT OF TRANSPORTATION Cindy McKim, Director (A) Laurie Berman, District 11 Director

METROPOLITAN TRANSIT SYSTEM Harry Mathis, Chairman (A) Hon. Al Ovrom (A) Vacant

NORTH COUNTY TRANSIT DISTRICT Hon. Chris Orlando, Chairman (A) Vacant (A) Vacant

U.S. DEPARTMENT OF DEFENSE CAPT Keith Hamilton, USN, CEC, Southwest Division Naval Facilities Engineering Command (A) CAPT James W. Wink, USN, CEC Southwest Division Naval Facilities Engineering Command

SAN DIEGO UNIFIED PORT DISTRICT Scott Peters, Chairman (A) Vacant

SAN DIEGO COUNTY WATER AUTHORITY Mark Muir, Director (A) Javier Saunders, Director

SOUTHERN CALIFORNIA TRIBAL CHAIRMEN’S ASSOCIATION Hon. Edwin 'Thorpe' Romero Barona Band of Mission Indians Hon. Allen Lawson San Pasqual Band of Dieguieño Indians (A) Dennis Turner, SCTCA Executive Director

MEXICO Hon. Remedios Gómez-Arnau Cónsul General of Mexico Hon. Martha E. Rosas, Deputy Cónsul General of Mexico As of January 27, 2011

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ABSTRACT

TITLE: Results of the Onboard Transit Passenger Survey for the San Diego Region

AUTHOR: San Diego Association of Governments

DATE: February 2011

SOURCE OF COPIES:

San Diego Association of Governments 401 B Street, Suite 800 San Diego, CA 92101 (619) 699-1900

NUMBER OF PAGES:

389

ABSTRACT: This report summarizes the findings from a 2009 survey of transit passengers onboard all fixed transit routes in the San Diego region. Analysis includes rider demographics, trip behaviors, and limited comparisons to population demographics. Survey forms, methodology, and detailed tables are included.

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ACKNOWLEDGEMENTS

The San Diego Association of Governments would like to thank the onboard surveyors and data processors who assisted in collecting and preparing this data, and all personnel at the North County Transit District and the Metropolitan Transit System who supported the process of data collection. Action Research of San Diego conducted the data collection.

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TABLE OF CONTENTS

Section 1: Overview ............................................................................................................................. 3 Introduction ............................................................................................................................... 3 Key Findings ............................................................................................................................... 4 Summary of Methodology ........................................................................................................ 5 Organization of the Report ...................................................................................................... 5

Section 2: Population Comparisons .................................................................................................... 9 Ridership Residences, Origins, and Destinations ..................................................................... 10 Income Profile ............................................................................................................................ 11 Ethnic Profile ............................................................................................................................. 12 Age Profile ................................................................................................................................. 13

Section 3: System-Level Results ........................................................................................................... 17

Section 4: Onboard Passenger Survey Results by Key Demographics .............................................. 47 Onboard Passenger Survey Results – by Gender ..................................................................... 48 Onboard Passenger Survey Results – by Ethnicity ................................................................... 54 Onboard Passenger Survey Results – by Age ........................................................................... 62 Onboard Passenger Survey Results – by Income ..................................................................... 69

Section 5: Individual Route Results ..................................................................................................... 83 MTS Bus by Route ...................................................................................................................... 86 MTS Premium Express Bus by Route ........................................................................................ 138 MTS Rail by Route ..................................................................................................................... 145 NCTD BREEZE by Route ............................................................................................................. 151 NCTD COASTER by Route .......................................................................................................... 177 NCTD SPRINTER by Route.......................................................................................................... 181

Section 6: Onboard Passenger Survey Origin and Destination Maps .............................................. 188 Maps of Passenger Trip Ends – MTS Bus by Route .................................................................. 190 Maps of Passenger Trip Ends – MTS Premium Express Bus by Route ..................................... 280 Maps of Passenger Trip Ends – MTS Rail by Route .................................................................. 285 Maps of Passenger Trip Ends – NCTD BREEZE by Route ......................................................... 289 Maps of Passenger Trip Ends – NCTD COASTER by Route ...................................................... 325 Maps of Passenger Trip Ends – NCTD SPRINTER by Route ...................................................... 327

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Appendices A. Questionnaires ........................................................................................................................ A-3 B. Detailed Methodology ........................................................................................................... B-3 C. Weighting ............................................................................................................................... C-3 D. Pretest Report ......................................................................................................................... D-3 E. Model....................................................................................................................................... E-3

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LIST OF FIGURES

Figure 1 Annual Growth Rate of Population and Transit Boardings 1995 - 2009 ..................... 9

Figure 2a Residence of Surveyed Passengers ................................................................................ 10

Figure 2b General Population Residence ...................................................................................... 10

Figure 3 Income Comparison ....................................................................................................... 11

Figure 4 Ridership and Population Ethnicity (2009) .................................................................. 12

Figure 5 Ridership and Population Ethnicity (2002) .................................................................. 12

Figure 6 Ridership by Age ............................................................................................................ 13

Figure 7 Trip Purpose (Q1 and Q8 – Where are you coming from/going to?) By Year ........... 18

Figure 8 Trip Purpose (Q1 and Q8 – Where are you coming from/going to?)

By Service Type ............................................................................................................... 19

Figure 9 Mode of Travel (Q5 and Q12 - How did you get to the first bus/train/trolley/

After you get off the last bus/train/trolley, will you?) By Service Type ..................... 20

Figure 10 Number of Transfers (Actual Question - Q13) By Service Type .................................. 21

Figure 11 Ridership Frequency (Q19 - How many days a week do you ride the

bus/train/trolley?) By Year ............................................................................................. 22

Figure 12 Ridership Frequency (Q19 - How many days a week do you ride the

bus/train/trolley?) By Service Type ................................................................................ 23

Figure 13a Payment Method (Q25 - What fare did you use to board the bus/trolley/train?)

By Service Type ............................................................................................................... 24

Figure 13b Payment Type (Q26 - How did you pay for your pass?) By Service Type ................... 26

Figure 13c Payment Location (Q27 - Did you buy your pass…?) By Service Type ....................... 28

Figure 14 Car Availability (Percent answering "Yes") (Q20 - Did you have a car that

could have been used to make this trip?) By Year ...................................................... 29

Figure 15 Car Availability (Percent answering "Yes") (Q20 - Did you have a car that

could have been used to make this trip?) By Service Type ......................................... 30

Figure 16 Vehicle Ownership (Q21 - How many vehicles are available for use by the

people in your household?) By Year ............................................................................ 31

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Figure 17 Vehicle Ownership (Q21 - How many vehicles are available for use by the

people in your household?) By Operator..................................................................... 32

Figure 18 Gender (Q17 - Are you…?) By Year .............................................................................. 33

Figure 19 Gender (Q17 - Are you…?) By Service Type ................................................................. 34

Figure 20 Age (Q16 - In what year were you born?) By Year ..................................................... 35

Figure 21 Age (Q16 - In what year were you born?) By Service Type ......................................... 36

Figure 22 Ethnicity (Q14 - Do you consider yourself…?) By Year ............................................... 37

Figure 23 Ethnicity (Q14 - Do you consider yourself…?) By Service Type .................................. 38

Figure 24 English Language Proficiency (Q22 - How well do you speak English?)

By Service Type ............................................................................................................... 39

Figure 25 Household Size (Q15 - Including yourself, how many people live in your

household?) By Service Type ......................................................................................... 40

Figure 26 Income (Q18 - What is the total annual income of all the people living in your

household?) By Service Type ......................................................................................... 41

Figure 27 Low Income / Minority (LIM) By Service Operator ....................................................... 42

Figure 28 Rating (Q23 - How do you rate transit service in your area?) By Year ...................... 43

Figure 29 Rating (Q23 - How do you rate transit service in your area?) By Service Type ......... 44

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LIST OF TABLES

Table 1 Trip Purpose (Q1 and Q8 - Where are you coming from/going to?)

By Service Type ............................................................................................................... 19

Table 2 Ridership Frequency (Q19 - How many days a week do you ride the

bus/trolley/train?) By Service Type ................................................................................ 23

Table 3a Payment Method (Q25 - What fare did you use to board the bus/trolley/train?)

By Service Type ............................................................................................................... 25

Table 3b Payment Type (Q26 - How did you pay for your pass?) By Service Type ................... 27

Table 3c Payment Location (Q27 - Did you buy your pass…?) By Service Type ....................... 29

Table 4 Vehicle Ownership (Q21 - How many vehicles are available for use by

the people in your household?) By Operator .............................................................. 32

Table 5 Age (Q16 - In what year were you born?) By Service Type ......................................... 36

Table 6 Ethnicity (Q14 - Do you consider yourself…) By Service Type .................................... 38

Table 7 English Language Proficiency (Q22 - How well do you speak English?)

By Service Type ............................................................................................................... 39

Table 8 Household Size (Q15 - Including yourself, how many people live in your

household?) By Service Type ......................................................................................... 40

Table 9 Income (Q18 - What is the total annual income of all the people living

in your household?) By Service Type ............................................................................ 41

Table 10 Rating (Q23 - How do you rate transit service in your area?) By Service Type ......... 44

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SECTION 1 OVERVIEW

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 3

SECTION 1 OVERVIEW

INTRODUCTION

This report presents a 2009 profile of ridership on all fixed bus and rail routes in the San Diego region. There are separate reports for MTS Bus, MTS Premium Express Bus, MTS Rail, NCTD BREEZE, NCTD SPRINTER, and NCTD COASTER. In 2009, the two transit operators in the San Diego region operated 131 fixed routes, which generated nearly 8,000 trips and over 350,000 boardings on a typical weekday1. Total ridership for 2009 is estimated to be 100 million onboardings.

The report includes information from the following sources:

1. Current Onboard Passenger Survey data (2009) 2. Historical Onboard Passenger Survey data (2002) 3. The SANDAG Passenger Counting Program (1995, 2001-2002, 2009) 4. Population Estimates from the California Department of Finance (1990-2009)

This report presents information from the latest Onboard Passenger Survey. Between April 2009 and December 2009, SANDAG surveyed passengers onboard all fixed transit routes, asking questions regarding trip behaviors and demographics. Throughout the report, comparisons are made to passenger counts, previous onboard surveys, and/or to demographic estimates of the entire population.

To meet the needs of both transit planners and transportation modelers, two survey forms were used. Both forms had 18 questions that were the same, the “modeler” form had an additional ten unique questions, and the “planner” form had an additional nine unique questions. This report includes analysis of those questions that appeared on both forms and the planner form only. Details on data combination and weighting are in Appendices B and C.

The survey was designed using a stratified random sample of weekday trips. The trips were representative of peak and off peak trips in both directions. While the margin of error will vary by route, the margin of error systemwide falls within +/- .05 percent using a 95 percent confidence level.

The onboard survey data are part of the inputs for estimating the mode choice module of the activity-based transportation model currently under development. A survey record is considered usable for estimation purposes if both origin and destination address is geocoded, and if both origin and destination trip purpose is valid. Out of over 40,000 observations, nearly 28,000 are usable. Detailed information pertaining to how the onboard survey data is used for SANDAG transportation model can be found in Appendix E.

1 SANDAG Passenger Counting Program, FY 2009/2010.

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 4

In previous onboard surveys, MTS services were segregated based on operator type. Separate reports were prepared for directly operated services (San Diego Transit) and Contracted Services. In the past San Diego Transit generally operated in the City of San Diego and Contracted Services generally served the suburbs. This distinction is no longer valid and as a result, the MTS results, as well as those for NCTD, are now presented based on the service type rather than the form of operation. The data from previous surveys has been retabulated when necessary to ensure that similar route types are used for comparisons with the current results.

KEY FINDINGS

Key findings from the onboard survey are highlighted below:

General:

• Boardings increased by 5 percent between 2002 and 2009, while regional population increased 8 percent. The recession of 2008/2009 helped fuel the slow growth in ridership.

• Thirty-one percent of all trips are between home and work, while 21 percent are between home and school. Work trips (as a percentage of all trips) have decreased while school and “other” trips have increased.

• Ninety-four percent of riders walk to the first or last stop of their one-way linked trip.

• Over 82 percent of riders use transit four or more days a week.

• Seventy percent of riders use monthly passes, with 23 percent using a day pass, and 6 percent buying a one-way fare.

• The professed satisfaction of transit is increasing, with ‘good” satisfaction ratings rising from 53 percent in 2002 to 60 percent in 2009.

Demographic:

• Demographic differences between Regular Bus, SPRINTER, or Trolley and Premium Bus or COASTER are pronounced. The Premium Bus and the COASTER carry higher income riders, who are more likely to own a car and drive alone to the transit station. They are also more likely to be commuting from home and work, and carry a higher percentage of older and Caucasian riders than bus, SPRINTER, and the Trolley.

• Seventy percent of all riders are transit dependent, which means they did not have an auto available for their use.

• Youthful riders (under age 25) represent a greater share of all transit riders than the population as a whole.

• Nearly 10 percent of all riders do not speak English well or not at all.

• African Americans and Hispanics represent a greater share of all transit riders than the population as a whole.

• Sixty-three percent of riders are considered impoverished (living below 150% of the poverty line), 64 percent are considered a minority, and combined, 84 percent are Low Income or Minority (LIM).

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 5

SUMMARY OF METHODOLOGY

Passenger information was collected via a self-administered survey form in English and Spanish (see Appendix A for a sample of the forms). Surveyors rode each route and offered survey forms to passengers. The forms were collected and tracked by route, date, trip time, and direction. The data was then processed and analyzed.

A total of 42,850 completed questionnaires were collected, averaging 327 surveys for each of the 131 routes. Efforts were made to survey in both directions during all time-periods (AM Peak, Midday, PM Peak, and Other). Section 5 of this report shows the number of surveys per route.

Data was weighted by FY 2009 or FY 2010 Passenger Counting Program data to ensure that each route is represented proportionately in the totals. Details of the weighting are shown in Appendix B, and the methodology is described in more detail in Appendix C.

COMPANION REPORTS

Individual companion reports were written for each operator (MTS Bus, MTS Premium Express Bus, MTS Rail, NCTD BREEZE, NCTD SPRINTER, and NCTD COASTER). The companion reports contain system-level results, origin/destination maps for each route, and operator demographic crosstabs.

ORGANIZATION OF THE REPORT

Section 2 presents a comparison of survey findings to the general population. Section 3 presents system-level findings. Section 4 presents the results for key demographic categories. Section 5 presents the results for each route. Section 6 shows origin and destination maps for riders.

Finally, the appendices contain the questionnaire, a detailed methodology, details of the data weighting, and details of how the data is used for the SANDAG Transportation Model.

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SECTION 2 POPULATION COMPARISONS

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 9

SECTION 2 POPULATION COMPARISONS

This section compares ridership trends with population trends. It shows the overall increase in boardings, ridership, and population by ethnicity, income, and age.

RIDERSHIP AND POPULATION

For the seven years between 2002 and 2009, the ridership growth rate was surpassed by the population growth rate, with an increase of only 5 percent in ridership compared to 8 percent growth in population. The ridership growth rate surpassed the population growth rate for the fourteen years between the surveys in 1995 and 2009. The recession of 2008/2009, as well as service level cutbacks from transit funding reductions, contributed to the slow growth in ridership for the seven year period between 2002 and 2009. The years before the 2001 and 2009 recession saw the ridership growth rate exceed the population growth rate.

Figure 1 Annual Growth Rate of Population and Transit Boardings

1995 - 2009

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 10

RIDERSHIP RESIDENCES, ORIGINS, AND DESTINATIONS

Eighty three percent of riders lived in the MTS Service Area, while 13 percent reside in NCTD’s service area. Approximately 5 percent were traveling from outside of the San Diego area. MTS’ daily ridership is 88 percent of the regions total ridership, while NCTD’s is 12 percent. MTS has 78 percent of the region’s population within its service boundaries, while NCTD has 22 percent.

Figure 2a Residence of Surveyed Passengers

Figure 2b General Population Residence

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 11

INCOME PROFILE

The figure below shows household incomes of riders and of the overall population for 2009. Low income riders represent a disproportionately large share of ridership compared to the general population.

Figure 3 Income Comparison

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 12

ETHNIC PROFILE

The figures below show ethnicities of ridership and of the overall population for both 2002 and 2009. African Americans and Hispanics represent a disproportionately large share of ridership compared to the general population, while Whites and Asians show a smaller share of ridership compared to population.

Figure 4 Ridership and Population Ethnicity (2009)

Figure 5 Ridership and Population Ethnicity (2002)

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 13

AGE PROFILE

The figure below shows ages of ridership and of the overall population for 2009. Youthful riders (under age 25) represent a greater share of transit riders than that of the population as a whole.

Figure 6 Ridership by Age

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SECTION 3 SYSTEM-LEVEL RESULTS

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 17

SECTION 3 SYSTEM-LEVEL RESULTS

This section contains graphical representations of the survey results for the entire system. The results of each question are generally shown in two ways. First is a bar chart and companion table comparing the results of this survey to 2002 and 1996 results of the same question, where possible. Second is a bar chart and companion table showing the comparisons of results between service types as well as with all service combined. This section is followed by demographic and route-specific breakouts (Sections 4 and 5).

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 18

Figure 7 Trip Purpose

(Q1 and Q8 - Where are you coming from/going to?) By Year

The percentage of work trips have decreased consistently since 1995 while other trips increased. Much of this can be attributed to the economic downturn during 2008/2009. SPRINTER service has a much higher percentage of school trips than the other service types. MTS Premium Express service is mostly comprised of home-work trips.

Home-Work Home-SchoolHome-

ShoppingHome-Other Work-Other Other-Other

1995 41% 22% 12% 20% 2% 3%

2002 45% 17% 10% 19% 5% 5%

2009 31% 21% 9% 22% 5% 13%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 19

Figure 8 Trip Purpose

(Q1 and Q8 - Where are you coming from/going to?) By Service Type

Table 1 Trip Purpose

(Q1 and Q8 - Where are you coming from/going to?) By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER All

Home-Work 28.8% 91% 32% 31% 69% 21% 31%

Home-School 22.1% 1% 15% 29% 5% 40% 21%

Home- Shopping 9.6% 0% 8% 8% 1% 3% 9% Home- Recreation 9.4% 2% 10% 8% 11% 7% 10%

Home-Medical 5.1% 0% 4% 4% 1% 3% 4%

Home-Other 8.5% 0% 9% 7% 4% 9% 8%

Work-Other 4.6% 3% 6% 4% 2% 5% 5%

Other-Other 12.0% 2% 16% 9% 7% 12% 13%

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Home-Work Home-School Home-Other Work-Other Other-OtherMTS Bus MTS Premium Bus MTS Rail NCTD BREEZENCTD COASTER NCTD SPRINTER All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 20

Figure 9 Mode of Travel

(Q5 and Q12 - How did you get to the first bus/train/trolley/After you get off the last bus/train/trolley, will you?)

By Service Type

Past surveys included “transfer from/to another route” as an option for the access or egress mode to the specific trip. This survey removed that option, and asked how they accessed their first transit segment, and how they get to their final destination after their last segment. The number of transfers included in the past results diluted the fact that most bus riders walk to and from their stops. For those that walk, the average walk distance is 2.3 blocks. A new question was included that asked which routes they would use for their linked, one-way trip. Figure 10 shows the number of transfers each passenger needed to complete their one-way trip.

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Walk Drive Alone Carpool Dropped Off Ride Bike OtherMTS Bus MTS Premium Bus MTS Rail NCTD BREEZENCTD COASTER NCTD SPRINTER All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 21

Figure 10 Number of Transfers

(Actual Question - Q13)

By Service Type

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Zero 1 2 3MTS Bus MTS Premium Bus MTS Rail NCTD BREEZE

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 22

Figure 11 Ridership Frequency

(Q19 - How many days a week do you ride the bus/trolley/train?) By Year

More than 81 percent of riders used transit more than four days a week. Passengers who rode one or more days per week rode an average of 5.3 days.

Less than one day aweek

1-3 days a week 4-6 days a week 7 days a week

1995 8% 15% 58% 19%

2002 7% 14% 54% 25%

2009 5% 14% 56% 25%

0%

10%

20%

30%

40%

50%

60%

70%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 23

Figure 12 Ridership Frequency

(Q19 - How many days a week do you ride the bus/trolley/train?) By Service Type

Table 2 Ridership Frequency

(Q19 - How many days a week do you ride the bus/trolley/train?) By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER All

Less than 1 day a week 3% 1% 7% 4% 14% 4% 5% 1-3 days a week 13% 9% 13% 15% 17% 20% 14% 4-6 days a week 55% 85% 57% 61% 65% 58% 56%

7 days a week 29% 4% 23% 21% 5% 18% 25%

Average (1 or more days per week) 5.3 4.7 5.2 5.1 4.5 4.7 5.3

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Less than 1 day aweek

1-3 days a week 4-6 days a week 7 days a week

MTS Bus MTS Premium Bus MTS Rail NCTD BREEZENCTD COASTER NCTD SPRINTER All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 24

Figure 13a Payment Method

(Q25 – What fare did you use to board the bus/trolley/train?)

By Service Type

**SDM is Senior/Disabled/Medicare Nearly 70 percent of riders use a monthly pass, with 23 percent using a day pass. Only 6 percent of riders buy a one-way fare. (The table below shows all the fare options from the survey, while the chart above consolidates the monthly pass and half month/14 day pass into one category, and also excludes the “other” option.)

0%

10%

20%

30%

40%

50%

60%

70%

SDM MonthlyPass

Monthly Pass Day Pass Single Ride YouthMonthly Pass

College PassMTS Bus MTS Premium Bus MTS Rail NCTD BREEZENCTD COASTER NCTD SPRINTER All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 25

Table 3a Payment Method

(Q25 – What fare did you use to board the bus/trolley/train?) By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER All

SDM Monthly Pass 20% 24% 19% 13% 13% 11% 19%

Monthly Pass 32% 65% 32% 32% 50% 33% 33%

Half Month/ 14 Day Pass 0% 0% 1% 0% 0% 0% 0%

Day Pass 20% 0% 29% 21% 11% 15% 23%

Single Ride 5% 4% 6% 12% 19% 17% 6%

Youth Monthly Pass 8% 0% 6% 12% 0% 12% 7%

College Pass 12% 0% 5% 8% 2% 8% 9%

Juror Pass 0% 0% 0% 0% 1% 0% 0%

Other 3% 7% 2% 2% 3% 4% 3%

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26

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 27

Table 3b Payment Type

(Q26 – How did you pay for your pass?)

By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD Breeze

NCTD Coaster

NCTD Sprinter All

Cash 74% 30% 74% 76% 28% 73% 73%

Check 3% 9% 2% 6% 1% 4% 3% Credit/Debit Card Single Purchase 7% 19% 9% 6% 37% 15% 9% Credit/Debit Card Auto Reload 1% 5% 2% 0% 10% 1% 1% Auto Withdrawal from Bank Acct 0% 1% 1% 0% 1% 0% 0% Employer Paid All Or Part 6% 31% 8% 4% 17% 2% 7%

Other 6% 6% 4% 5% 6% 5% 5%

College ID 3% 0% 1% 3% 0% 0% 2%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 28

Figure 13c Payment Location

(Q27 – Did you buy your pass…?)

By Service Type

0%

10%

20%

30%

40%

50%

60%

70%

At a RailStation

At theTransitStore

At aGrocery

Store

At aCheck

CashingPlace

Over theInternet

By Phone By Mail From MyEmployer

Other School Bus

MTS Bus MTS Premium Bus MTS Rail NCTD Breeze NCTD Coaster NCTD Sprinter All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 29

Table 3c Payment Location

(Q27 – Did you buy your pass…?)

By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD Breeze

NCTD Coaster

NCTD Sprinter All

At a Rail Station 12% 5% 31% 17% 65% 38% 21%

At the Transit Store 19% 49% 24% 29% 11% 24% 22%

At a Grocery Store 28% 7% 19% 19% 1% 16% 23% At a Check Cashing Place 8% 1% 4% 1% 0% 1% 6%

Over the Internet 1% 6% 1% 0% 4% 1% 1%

By Phone 0% 0% 0% 0% 2% 0% 0%

By Mail 1% 0% 0% 1% 1% 1% 0%

From My Employer 6% 24% 6% 3% 11% 2% 6%

Other 8% 6% 3% 10% 3% 6% 7%

School 9% 0% 5% 8% 1% 9% 7%

Bus 8% 1% 4% 10% 0% 2% 6%

Figure 14 Car Availability (Percent answering “Yes”)

(Q20 - Did you have a car that could have been used to make this trip?) By Year

1995 2002 2009

Yes 25% 26% 30%

0%

5%

10%

15%

20%

25%

30%

35%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 30

Figure 15 Car Availability (Percent answering “Yes”)

(Q20 - Did you have a car that could have been used to make this trip?)

By Service Type

Seventy percent of riders are transit dependent, not having a car available to make their trip. In 2002, 74 percent of riders did not have a car available.

25%

88%

35%

22%

78%

31%

30%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MTS Bus

MTS Premium Bus

MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER

All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 31

Figure 16 Vehicle Ownership

(Q21 - How many vehicles are available for use by the people in your household?)

By Year

Of the 70 percent of ridership who are transit dependent, 55 percent have one or more cars in their household.

None One Two Three or more

1995 34% 33% 22% 11%

2001 33% 32% 22% 13%

2009 33% 31% 24% 12%

0%

5%

10%

15%

20%

25%

30%

35%

40%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 32

Figure 17 Vehicle Ownership

(Q21 - How many vehicles are available for use by the people in your household?)

By Operator

Table 4 Vehicle Ownership

(Q21 - How many vehicles are available for use by the people in your household?)

By Operator

MTS Bus

MTS Premium

Bus MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER All

None 36% 4% 31% 31% 11% 22% 33%

One 31% 23% 31% 32% 25% 30% 31%

Two 21% 43% 25% 23% 45% 30% 24% Three or more 12% 30% 12% 14% 20% 18% 12%

Average 1.16 1.99 1.18 1.27 1.78 1.55 1.28

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

None One Two Three or more

MTS Bus MTS Premium Bus MTS Rail NCTD BREEZE

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 33

Figure 18 Gender

(Q17 - Are you…)

By Year

Variances from past surveys may be more attributed to statistical differences of the survey rather than actual changes in the gender makeup of transit riders. The region’s total population is 50 percent male and female.

Male Female

1995 50% 50%

2002 48% 52%

2009 53% 47%

0%

10%

20%

30%

40%

50%

60%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 34

Figure 19 Gender

(Q17 - Are you…)

By Service Type

0%

10%

20%

30%

40%

50%

Male Female

MTS Bus MTS Premium Bus MTS Rail NCTD BREEZE NCTD COASTER NCTD SPRINTER All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 35

Figure 20 Age

(Q16 – In what year were you born?)

By Year

Median age of ridership is increasing, from 30 years in 1995 to 34 years in 2002, to 35 in the current survey.

12-18 years 19-24 years 25-34 years 35-49 years 50-59 yearsOver 60

years1995 18.0% 20.0% 24.0% 26.0% 7.0% 7.0%

2002 13.0% 18.0% 20.0% 29.0% 11.0% 9.0%

2009 14.7% 22.8% 18.5% 22.7% 12.4% 8.9%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 36

Figure 21 Age

(Q16 – In what year were you born?)

By Service Type

Table 5

Age (Q16 – In what year were you born?)

By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER All

12-18 years 14.9% 0.5% 11.6% 27.9% 3.8% 24.1% 14.7%

19-24 years 24.9% 4.3% 20.7% 21.2% 6.0% 29.7% 22.8%

25-34 years 19.2% 12.7% 18.3% 15.3% 19.3% 16.7% 18.5%

35-49 years 21.7% 33.5% 25.0% 19.0% 28.4% 15.3% 22.7%

50-59 years 11.7% 33.3% 13.2% 10.8% 25.4% 8.6% 12.4% Over 60 years 7.6% 15.8% 11.3% 5.9% 17.1% 5.5% 8.9%

Average 34 47 37 31 45 30 35

0%

5%

10%

15%

20%

25%

30%

35%

40%

12-18 years 19-24 years 25-34 years 35-49 years 50-59 years Over 60 yearsMTS Bus MTS Premium Bus MTS Rail NCTD BREEZENCTD COASTER NCTD SPRINTER All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 37

Figure 22 Ethnicity

(Q14 - Do you consider yourself…) By Year

64 percent of transit riders are minorities (based on the federal definition of minority).

HispanicWhite (non-

Hispanic)

African-American (non-

Hispanic)

Asian (non-Hispanic)

Other

1995 37.0% 37.0% 16.0% 5.0% 5.0%

2002 37.0% 37.0% 15.0% 7.0% 4.0%

2009 43% 29% 13% 8% 7%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

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38

HispanicWhite (nHispanicAfrican-America(non-HisAsian (nHispanic

Other

MB

c 4non-c) 2-an spanic) 1

non-c) 9

8

(Q14

(Q14

MTS Bus

MPrem

B41% 11

26% 49

5% 7

9% 24

8% 8

SANDAG

FigEth

4 - Do you cBy Ser

TaEth

4 - Do you cBy Ser

MTS mium us

MTRa

1% 48%

9% 31%

% 11%

4% 5%

% 5%

G 2009 Onboar

gure 23 hnicity consider yourvice Type

able 6 hnicity consider yourvice Type

TS ail

NCTDBREEZ

% 47%

% 29%

% 10%

% 8%

% 6%

rd Transit Pass

urself…)

urself…)

D ZE

NCTD COASTE

14%

69%

3%

8%

6%

senger Survey

ERNCTD

SPRINTE44%

41%

5%

2%

8%

– San Diego R

ER All

43%

29%

13%

8%

7%

Region

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 39

Figure 24 English Language Proficiency

(Q22 – How well do you speak English?) By Service Type

While a large percentage of riders speak English well or very well, it is important to note that 9 percent of riders do not.

Table 7 English Language Proficiency

(Q22 – How well do you speak English?) By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER All

Very Well 80% 96% 79% 80% 96% 90% 80% Somewhat well 11% 3% 11% 11% 2% 4% 11%

Not well 7% 1% 7% 7% 1% 5% 7% Don't speak English at all 2% 0% 3% 3% 1% 1% 2%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Very Well Somewhat well Not well Don't speak English at all

MTS Bus MTS Premium Bus MTS Rail NCTD BREEZE NCTD COASTER NCTD SPRINTER All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 40

Figure 25 Household Size

(Q15 – Including yourself, how many people live in your household?) By Service Type

Table 8 Household Size

(Q15 – Including yourself, how many people live in your household?) By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER All

1 17% 9% 20% 12% 16% 11% 18%

2 20% 30% 19% 17% 37% 19% 20%

3 19% 19% 18% 17% 21% 20% 18%

4 18% 22% 18% 18% 17% 19% 18%

5 13% 15% 14% 15% 6% 13% 13%

6 or more 14% 5% 12% 20% 3% 19% 14%

0%

5%

10%

15%

20%

25%

30%

35%

40%

1 2 3 4 5 6 or moreMTS Bus MTS Premium Bus MTS Rail NCTD BREEZENCTD COASTER NCTD SPRINTER All

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SANDAG 2

(Q18

(Q18

Less than $

$15,000 to

$20,000 to

$25,000 to

$30,000 to

$35,000 to

$40,000 to

$45,000 to

$50,000 to

$75,000 to

$100,000 to

$150,000 o

2009 Onboard

8 - What is t

8 - What is t

15,000

$19,999

$24,999

$29,999

$34,999

$39,999

$44,999

$49,999

$74,999

$99,999

o $149,999

r more

d Transit Passen

he total ann

he total ann

MTS Bus

36.9%

11.8%

9.2%

5.7%

5.5%

5.0%

4.8%

3.4%

7.6%

4.6%

3.0%

2.6%

nger Survey –

F

nual incomeBy S

nual incomeBy S

MTS Premium

Bus 3.6%

1.2%

1.5%

1.7%

0.8%

2.9%

4.5%

2.9%

18.2%

19.7%

25.7%

17.4%

San Diego Reg

Figure 26 Income e of all the

Service Type

Table 9 Income e of all the

Service Type

MTS Rail B

33.5%

11.9%

8.5%

6.6%

5.8%

5.0%

5.6%

2.5%

9.2%

4.1%

4.4%

2.8%

gion

people livie

people livie

NCTD BREEZE C39.1%

13.3%

9.6%

6.1%

4.3%

4.5%

4.7%

3.1%

6.3%

3.8%

3.0%

2.2%

ng in your h

ng in your h

NCTD COASTER S

8.5%

3.3%

4.1%

1.2%

2.3%

3.6%

5.0%

2.3%

15.5%

20.3%

20.2%

13.7%

household?

household?

NCTD SPRINTER

31.1%

9.5%

10.0%

6.1%

6.0%

4.5%

5.5%

5.5%

8.3%

4.9%

5.4%

3.2%

41

?)

?)

All 35.7%

11.8%

9.1%

5.9%

5.4%

5.0%

5.0%

2.9%

7.9%

4.5%

3.8%

2.8%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 42

Figure 27 Low Income / Minority (LIM)

By Service Operator

Based on household size and income, 63 percent of all riders were found to be living below 150 percent of the poverty line1. Using the answers provided in the ethnicity question, 64 percent are considered to belong to a minority group. Combining the two into a Low Income/Minority (LIM) category, shows that 80 percent of all riders are LIM. Eighty-four percent of all riders were considered LIM in 2002.

1 The threshold is based on 150 percent of the poverty level from federal SAFETEA-LU (Safe, Accountable, Flexible, Efficient

Transportation Equity Act: A Legacy for Users) guidance.

83%

47%

76%

84%

35%

82%

80%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MTS Bus

MTS Premium Bus

MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER

All

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 43

Figure 28 Rating

(Q23 - How do you rate transit service in your area?) By Year

Good Average Poor

1995 54% 39% 7%

2002 53% 38% 9%

2009 60% 32% 8%

0%

10%

20%

30%

40%

50%

60%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 44

Figure 29 Rating

(Q23 - How do you rate transit service in your area?) By Service Type

Table 10 Rating

(Q23 - How do you rate transit service in your area?) By Service Type

MTS Bus

MTS Premium

Bus MTS Rail

NCTD BREEZE

NCTD COASTER

NCTD SPRINTER All

Good 60% 65% 61% 53% 63% 57% 60%

Average 34% 25% 30% 37% 29% 34% 32%

Poor 7% 10% 9% 10% 8% 9% 8%

0%

10%

20%

30%

40%

50%

60%

70%

Good Average PoorMTS Bus MTS Premium Bus MTS Rail NCTD BREEZENCTD COASTER NCTD SPRINTER All

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SECTION 4 ONBOARD PASSENGER SURVEY

RESULTS BY KEY DEMOGRAPHICS

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 47

SECTION 4 ONBOARD PASSENGER SURVEY RESULTS BY KEY DEMOGRAPHICS

This section provides the results of the survey by the following demographic variables:

1. Gender 2. Ethnicity 3. Age 4. Income

As described in the introductory section (and expanded upon in Appendix C), the data has been weighted by the number of passengers riding each route. The percentages in the tables reflect the weighted data.

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 48

SAN DIEGO REGION ONBOARD PASSENGER SURVEY RESULTS - BY GENDER

Q17 - What Gender are you?

Male 52.7%

Female 47.3%

Total 100.0%

Q1 and Q8 - Where are you coming from/going? By Gender

Male Female Total

Home-Work 33.5% 31.1% 32.4%

Home-School 20.4% 25.7% 22.9%

Home-Shopping 6.6% 7.4% 7.0%

Home-Recreation 9.5% 8.4% 9.0%

Home-Medical 3.4% 3.5% 3.4%

Home-Other 8.3% 6.7% 7.5%

Work-Other 5.3% 4.5% 4.9%

Other-Other 13.0% 12.7% 12.9%

Total 100.0% 100.0% 100.0%

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip?

By Gender

Male Female Total

Walk(ed) 92.04% 94.80% 93.31%

Drive/Drove Alone 1.5% 1.1% 1.3%

Carpool(ed) 0.5% 0.4% 0.4%

Picked Up/Dropped Off 1.5% 2.3% 1.9%

Ride/Rode Bike 3.1% 0.9% 2.1%

Other 1.4% 0.5% 1.0%

Total 100% 100% 100%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 49

Q5 and Q12 - How many blocks did you/will you walk? By Gender

Male Female Total

1 Block 33.2% 38.2% 35.5%

2-3 Blocks 41.8% 42.2% 42.0%

4-5 Blocks 16.0% 12.2% 14.2%

6-9 Blocks 5.9% 4.8% 5.4%

10+ 3.1% 2.6% 2.8%

Average Blocks 2.56 2.26 2.42

Total 100.0% 100.0% 100.0%

Q20 - Do you have a car that could have been used today to make this trip? By Gender

Male Female Total

No 67.3% 72.9% 70.0%

Yes 32.7% 27.1% 30.0%

Total 100.0% 100.0% 100.0%

Q25 - What fare did you use to board this bus/trolley/train? By Gender

Male Female Total

SDM Monthly Pass 20.8% 15.8% 18.4%

Monthly Pass 31.4% 32.8% 32.1%

Half Month/14 Day Pass .5% 0.3% 0.4%

Day Pass 23.7% 21.7% 22.8%

Single Ride 6.8% 6.4% 6.6%

Youth Monthly Pass 6.3% 8.7% 7.4%

College Pass 7.9% 11.1% 9.4%

Juror Pass 0.2% 0.2% 0.2%

Other 2.4% 3.0% 2.7%

Total 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 50

Q27 - Where did you buy your pass? By Gender

Male Female Total

At a Rail Station 21.5% 18.5% 20.1%

At the Transit Store 25.2% 18.8% 22.1%

At a Grocery Store 21.4% 25.4% 23.3%

At a Check Cashing Place 5.3% 6.8% 6.0%

Over the Internet 1.2% 1.0% 1.1%

By Phone 0.1% 0.4% 0.3%

By Mail 0.5% 0.4% 0.5%

From My Employer 5.8% 6.1% 5.9%

Other 5.6% 7.6% 6.6%

School 6.6% 9.2% 7.8%

Bus 6.8% 5.8% 6.3%

Total 100.0% 100.0% 100.0%

Planners Q26 - How did you pay for your pass? By Gender

Male Female Total

Cash 75.3% 69.8% 72.7%

Check 2.3% 3.2% 2.7%

Credit/Debit Card Single Purchase 7.9% 9.7% 8.8%

Credit/Debit Card Auto Reload 1.1% 1.2% 1.2% Auto Withdrawal from Bank Account 0.5% 0.3% 0.4%

Employer Paid All or Part 6.4% 7.2% 6.8%

Other 4.7% 5.6% 5.2%

College ID 1.7% 2.9% 2.3%

Total 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 51

Q19 - How many days a week do you ride the bus/trolley/train? By Gender

Male Female Total

Less Than One Day a Week 4.8% 4.7% 4.7%

1-3 Days a Week 13.1% 14.3% 13.7%

4-6 Days a Week 57.0% 56.6% 56.8%

7 Days a Week 25.1% 24.4% 24.8%

Average (Those Riding 1+ Days) 5.20 5.12 5.16

Total 100.0% 100.0% 100.0%

Q14 - Do you consider yourself...? By Gender

Male Female Total

Hispanic 39.2% 45.5% 42.2%

White (non-Hispanic) 33.4% 27.2% 30.4%

African-American (non-Hispanic) 13.3% 12.1% 12.8%

Asian (non-Hispanic) 6.9% 8.2% 7.5%

Other 5.8% 5.7% 5.7%

Native American 0.2% 0.3% 0.3%

Other - Minority 1.1% 1.0% 1.1%

Total 100.0% 100.0% 100.0%

Q16 - What is your age? By Gender

Male Female Total

12-18 years old 13.1% 16.6% 14.8%

19-24 years old 20.8% 25.6% 23.1%

25-34 years old 20.5% 16.5% 18.6%

35-49 years old 23.1% 21.8% 22.5%

50-59 years old 13.2% 11.2% 12.2% Over 60 years old 9.3% 8.2% 8.8%

Average 35.64 33.65 34.70 Total 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 52

Q18 - What is the total annual income of all the people living in your household? By Gender

Male Female Total

Less than $15,000 33.4% 38.3% 35.7%

$15,000 to $19,999 11.1% 12.3% 11.6%

$20,000 to $24,999 9.3% 8.9% 9.1%

$25,000 to $29,999 5.8% 6.2% 6.0%

$30,000 to $34,999 5.4% 5.4% 5.4%

$35,000 to $39,999 4.8% 5.3% 5.1%

$40,000 to $44,999 5.7% 4.4% 5.1%

$45,000 to $49,999 3.1% 2.6% 2.9%

$50,000 to $74,999 8.3% 7.8% 8.1%

$75,000 to $99,999 5.5% 3.4% 4.5%

$100,000 to $149,999 4.0% 3.7% 3.9%

$150,000 or more 3.6% 1.8% 2.7%

Total 100.0% 100.0% 100.0%

Q23 - How do you rate the transit service in your area? By Gender

Male Female Total

Good 60.2% 58.8% 59.5%

Average 31.7% 33.2% 32.4%

Poor 8.2% 7.9% 8.1%

Total 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 53

Q21 - How many vehicles are available for use by all the people in your home? By Gender

Male Female Total

0 32.6% 32.2% 32.4%

1 29.9% 33.3% 31.5%

2 25.2% 22.0% 23.7%

3 or more 12.4% 12.4% 12.4%

Average 1.37 1.20 1.29

Total 100.0% 100.0% 100.0%

Q15 - Including yourself, how many people live in your household? By Gender

Male Female Total

1 21.5% 13.5% 17.7%

2 19.5% 19.5% 19.5%

3 17.9% 19.2% 18.5%

4 16.8% 19.4% 18.0%

5 11.7% 13.9% 12.8%

6 6.2% 6.9% 6.5%

7 2.4% 3.2% 2.8%

8 1.4% 1.7% 1.5%

9 0.5% 0.8% 0.6%

10 0.4% 0.6% 0.5%

11 0.2% 0.1% 0.2%

12 0.2% 0.4% 0.3%

13 0.1% 0.0% 0.1%

14 0.1% 0.1% 0.1%

15 and Above 1.3% 0.7% 1.0%

Average 3.39 3.65 3.52

Total 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 54

SAN DIEGO REGION ONBOARD PASSENGER SURVEY RESULTS - BY ETHNICITY

Q14 - Do you consider yourself:

Hispanic 43.1%

White (non-Hispanic) 29.4%African-American (non-Hispanic) 13.0%

Asian (non-Hispanic) 7.6%

Other 5.8%

Native American 0.2%

Other - Minority 1.0%

Total 100.0%

Q1 and Q8 - Where are you coming from/going now? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

Home-Work 32.6% 41.0% 25.2% 30.0% 23.8% 6.5% 19.1% 33.2% Home-School 24.6% 14.0% 21.1% 34.0% 26.2% 34.7% 44.6% 22.0%

Home-Shopping 8.4% 5.8% 8.8% 6.4% 6.1% 1.0% 7.9% 7.4%

Home-Recreation 7.7% 10.4% 9.9% 4.9% 12.4% 25.9% 5.0% 8.8%

Home-Medical 3.0% 4.5% 4.5% 1.4% 3.9% 3.2% 3.6% 3.6%

Home-Other 5.9% 8.0% 10.9% 4.7% 9.1% 8.0% 7.0% 7.3%

Work-Other 4.8% 5.7% 4.7% 3.4% 4.5% 0.0% 4.5% 4.9%

Other-Other 13.0% 10.7% 14.8% 15.3% 14.0% 20.8% 8.3% 12.7%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 55

Q5 and Q12 - How many blocks did you/will you walk? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

1 Block 39.3% 34.2% 40.2% 44.5% 35.6% 32.5% 33.3% 38.1%

2-3 Blocks 41.5% 43.2% 42.1% 39.8% 44.5% 39.7% 44.6% 42.1%

4-5 Blocks 13.0% 12.7% 11.7% 10.2% 12.4% 13.4% 11.8% 12.4%

6-9 Blocks 3.8% 6.8% 4.7% 3.4% 5.3% 14.4% 6.3% 4.9%

10+ 2.4% 3.2% 1.3% 2.1% 2.2% 0.0% 3.9% 2.5%

Average Blocks 2.25 2.48 2.07 2.13 2.20 2.53 2.29 2.28

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q5 and Q12 - How many blocks did you/will you walk? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

1 Block 35.5% 35.9% 36.4% 43.6% 29.8% 49.8% 40.3% 36.1%

2-3 Blocks 42.5% 40.0% 41.6% 39.9% 48.8% 35.9% 37.1% 41.7%

4-5 Blocks 13.0% 13.7% 13.5% 10.6% 13.8% 5.9% 8.7% 13.1%

6-9 Blocks 6.8% 6.4% 4.2% 3.2% 5.2% 8.0% 4.7% 6.0%

10+ 2.2% 4.0% 4.3% 2.6% 2.4% 0.5% 9.2% 3.1%

Average Blocks 2.41 2.58 2.54 2.21 2.30 2.22 2.61 2.46

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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Planners Q20 - Do you have a car that could have been used to make this trip? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

No 74.6% 66.0% 73.6% 61.0% 67.2% 90.5% 64.4% 70.4%

Yes 25.4% 34.0% 26.4% 39.0% 32.8% 9.5% 35.6% 29.6%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 10.0% 100.0% 100.0%

Planners Q25 - What fare did you use to board this bus/trolley/train? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

SDM Monthly Pass 14.0% 25.3% 22.2% 10.1% 19.5% 32.9% 13.0% 18.6%

Monthly Pass 31.3% 31.9% 37.0% 36.5% 32.0% 21.5% 35.9% 32.7%

Half Month/ 14 Day Pass 0.6% 0.2% 0.6% 0.0% 0.3% 0.0% 0.0% 0.4%

Day Pass 30.0% 18.6% 19.9% 10.7% 16.4% 17.8% 12.2% 22.7%

Single Ride 6.3% 8.9% 4.3% 3.4% 3.4% 2.1% 5.1% 6.4%

Youth Monthly Pass 9.7% 3.1% 8.4% 4.0% 12.7% 17.3% 20.0% 7.4%

College Pass 5.6% 8.9% 4.6% 32.3% 13.3% 5.6% 11.5% 9.1%

Juror Pass 0.1% 0.2% 0.1% 0.2% 0.0% 1.4% 0.0% 0.2%

Other 2.5% 2.9% 2.9% 2.8% 2.4% 1.4% 2.3% 2.7%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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Planners Q26 - How did you pay for your pass? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

Cash 81.3% 65.4% 78.9% 48.9% 71.4% 77.1% 70.8% 71.9%

Check 3.4% 2.7% 2.2% 3.4% 2.6% 0.0% 3.5% 3.0% Credit/Debit Card Single Purchase 4.5% 13.1% 5.6% 11.6% 9.0% 4.2% 7.9% 8.4% Credit/Debit Card Auto Reload 0.4% 1.8% 0.5% 1.2% 0.6% 0.0% 2.5% 1.0% Auto Withdrawal From Bank Account 0.5% 0.4% 0.3% 0.7% 0.4% 0.0% 0.5% 0.5% Employer Paid All Or Part 3.5% 9.0% 4.8% 13.8% 6.0% 6.3% 3.0% 6.6%

Other 4.5% 5.4% 6.4% 7.8% 7.5% 8.3% 7.9% 5.6%

College ID 1.8% 2.1% 1.4% 12.5% 2.6% 4.2% 4.0% 3.0%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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Q27 - Where did you buy your pass? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total At a Rail Station 19.5% 15.7% 9.8% 9.4% 12.2% 4.4% 11.0% 15.4%

At the Transit Store 21.8% 19.8% 23.6% 18.3% 18.1% 11.1% 16.8% 20.7%

At a Grocery Store 23.3% 26.5% 31.2% 21.8% 26.2% 40.0% 30.9% 25.6%

At a Check Cashing Place 7.6% 3.2% 8.3% 1.7% 5.6% 4.4% 4.2% 5.5% Over the Internet 0.4% 2.2% 0.4% 1.7% 1.4% 0.0% 3.1% 1.2%

By Mail 0.3% 0.6% 0.1% 0.4% 0.5% 0.0% 0.5% 0.4%

By Phone 0.4% 0.9% 0.8% 0.4% 1.0% 0.0% 1.6% 0.7% From My Employer 4.1% 6.6% 4.7% 9.6% 4.9% 2.2% 2.1% 5.5%

Other 7.3% 7.8% 8.6% 9.8% 12.7% 8.9% 8.9% 8.2%

School 7.7% 7.1% 5.7% 22.0% 9.9% 11.1% 10.5% 8.9%

Bus 7.7% 9.6% 6.7% 4.9% 7.5% 17.8% 10.5% 8.0%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q19 - How many days a week do you ride the bus/trolley/train? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total Less Than One Day a Week 3.8% 6.6% 4.6% 3.5% 3.8% 2.5% 1.9% 4.7% 1-3 Days a Week 15.1% 14.4% 8.1% 13.5% 8.4% 19.1% 12.1% 13.5% 4-6 Days a Week 58.2% 53.7% 55.4% 63.8% 53.1% 49.2% 57.6% 56.6% 7 Days a Week 22.8% 25.3% 31.9% 19.1% 34.6% 29.1% 28.4% 25.2%

Average (Those Riding 1+ Days) 5.07 5.15 5.48 5.05 5.52 4.84 5.30 5.18

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 59

Q17 - What is your gender? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

Male 48.6% 57.4% 54.7% 48.0% 53.1% 38.2% 56.9% 52.3%

Female 51.4% 42.6% 45.3% 52.0% 46.9% 61.8% 43.1% 47.7%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q16 - What is your age? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

12-18 years old 20.1% 5.1% 16.9% 6.4% 17.9% 24.5% 33.7% 14.2%

19-24 years old 25.0% 18.8% 16.6% 37.2% 23.3% 14.0% 23.9% 22.9%

25-34 years old 18.7% 16.5% 18.5% 20.5% 22.7% 5.0% 20.0% 18.4%

35-49 years old 21.9% 25.7% 24.2% 17.9% 16.7% 53.4% 12.7% 22.7%

50-59 years old 9.1% 18.1% 15.6% 9.5% 10.3% 1.7% 5.1% 12.7% Over 60 years old 5.1% 15.8% 8.2% 8.4% 9.1% 1.4% 4.6% 9.2%

Average 31.53 41.10 35.90 33.16 33.51 34.39 27.56 35.13

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 60

Q18 - What is the total annual income of all the people living in your household? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

Less than $15,000 41.9% 27.2% 37.5% 36.4% 36.0% 40.5% 29.8% 35.6% $15,000 to $19,999 15.6% 8.3% 14.0% 10.8% 11.8% 9.3% 6.2% 12.3% $20,000 to $24,999 10.0% 6.9% 13.5% 6.7% 5.5% 2.3% 10.2% 8.9% $25,000 to $29,999 4.2% 6.6% 5.5% 5.4% 3.8% 0.0% 5.5% 5.2% $30,000 to $34,999 5.8% 5.7% 4.9% 2.8% 5.7% 14.4% 9.8% 5.5% $35,000 to $39,999 4.6% 5.8% 4.5% 3.9% 5.4% 9.3% 2.3% 4.9% $40,000 to $44,999 5.4% 5.1% 3.9% 4.1% 5.4% 5.3% 7.0% 5.0% $45,000 to $49,999 2.1% 3.1% 1.7% 3.5% 6.0% 1.9% 4.3% 2.7% $50,000 to $74,999 4.9% 11.6% 8.3% 12.4% 8.1% 14.4% 4.5% 8.3% $75,000 to $99,999 2.5% 6.6% 2.4% 6.8% 2.4% 1.2% 7.1% 4.2% $100,000 to $149,999 1.6% 8.0% 1.3% 4.9% 5.8% 0.4% 4.5% 4.1%

$150,000 or more 1.5% 5.2% 2.4% 2.4% 3.9% 1.2% 8.9% 3.1%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q23 - How do you rate the transit service in your area? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

Good 60.7% 58.0% 51.9% 61.9% 48.2% 51.0% 52.2% 58.0%

Average 33.7% 32.2% 38.6% 31.6% 37.9% 42.9% 37.6% 34.0%

Poor 5.6% 9.7% 9.5% 6.5% 13.9% 6.1% 10.2% 8.1%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.00%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 61

Q21 - How many vehicles are available for use by all the people in your home? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

0 28.9% 34.7% 43.2% 19.1% 34.8% 50.4% 25.6% 32.2%

1 33.9% 28.5% 30.8% 32.2% 28.6% 29.5% 34.9% 31.4%

2 24.1% 25.1% 18.4% 24.8% 22.3% 12.6% 21.2% 23.5%

3 or more 13.2% 11.7% 7.5% 23.9% 14.4% 7.5% 18.3% 12.8%

Average 1.27 1.23 0.93 1.66 1.24 0.83 2.23 1.25

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q15 - Including yourself, how many people live in your household? By Ethnicity

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

1 7.9% 27.3% 27.0% 12.8% 21.6% 28.0% 9.7% 17.5%

2 12.2% 28.1% 21.7% 18.0% 21.7% 20.6% 22.7% 19.4%

3 19.8% 16.1% 16.2% 21.2% 19.6% 6.8% 20.4% 18.3%

4 21.4% 12.2% 14.3% 20.4% 15.4% 24.8% 24.3% 17.3%

5 20.0% 8.7% 10.3% 13.0% 8.7% 7.7% 10.3% 14.0%

6 9.9% 3.1% 4.7% 5.7% 5.0% 0.0% 5.0% 6.5%

7 3.8% 1.2% 2.1% 4.2% 2.9% 7.2% 4.3% 2.8%

8 2.4% 0.4% 1.2% 2.6% 0.5% 1.7% 0.0% 1.5%

9 0.8% 0.3% 0.7% 0.3% 0.4% 1.0% 0.3% 0.6%

10 0.6% 0.2% 0.9% 0.5% 0.7% 0.0% 0.9% 0.5%

11 0.0% 0.0% 0.2% 0.2% 1.8% 0.0% 0.0% 0.2%

12 0.2% 0.1% 0.2% 0.1% 0.5% 0.0% 1.2% 0.2%

13 0.1% 0.1% 0.0% 0.1% 0.0% 1.2% 0.3% 0.1%

14 0.0% 0.2% 0.1% 0.2% 0.0% 0.9% 0.0% 0.1% 15 and Above 0.8% 2.1% 0.3% 0.8% 1.0% 0.0% 0.7% 1.2%

Average 4.13 2.95 3.07 3.70 3.36 3.30 3.65 3.55

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 62

SAN DIEGO REGION ONBOARD PASSENGER SURVEY RESULTS - BY AGE

Q16 - What is your age?

12-18 years 14.7%

19-24 years 22.8%

25-34 years 18.5%

35-49 years 22.7%

50-59 years 12.4%

Over 60 years 8.9%

Average 35

Q1 and Q8 - Where are you coming from/going now? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

Home-Work 3.6% 23.8% 41.9% 44.6% 43.5% 36.6% 32.4%

Home-School 60.1% 39.1% 15.2% 6.8% 5.0% 4.1% 23.2%

Home-Shopping 4.6% 4.7% 5.5% 8.2% 8.5% 12.6% 6.8%

Home-Recreation 10.9% 7.2% 8.4% 7.9% 9.5% 14.1% 9.0%

Home-Medical 0.7% 1.6% 2.7% 4.6% 7.7% 5.7% 3.5%

Home-Other 4.3% 5.6% 9.4% 8.5% 8.0% 9.6% 7.4%

Work-Other 3.3% 4.9% 5.5% 5.5% 5.4% 3.2% 4.8%

Other-Other 12.5% 13.1% 11.5% 13.9% 12.5% 14.0% 12.9%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 63

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

Walk(ed) 93.8% 93.7% 91.9% 93.2% 94.0% 95.6% 93.4%

Drive/Drove Alone 0.4% 1.3% 2.3% 1.2% 1.3% 0.9% 1.3%

Carpool(ed) 0.1% 0.3% 0.6% 0.9% 0.4% 0.2% 0.5% Picked Up/ Dropped Off 4.0% 2.1% 1.8% 1.0% 0.4% 1.1% 1.8%

Ride/Rode Bike 0.5% 1.5% 2.5% 2.7% 3.6% 1.7% 2.1%

Other 1.2% 1.1% 0.9% 1.0% 0.4% 0.5% 0.9%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q5 and Q12 - How many blocks did you/will you walk? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

1 Block 40.3% 40.5% 34.6% 33.5% 30.3% 29.0% 35.6%

2-3 Blocks 41.0% 38.7% 41.5% 42.4% 47.7% 43.7% 41.9%

4-5 Blocks 12.2% 13.2% 15.6% 15.4% 12.8% 16.6% 14.2%

6-9 Blocks 4.3% 5.2% 5.8% 5.6% 5.9% 7.1% 5.5%

10+ 2.3% 2.4% 2.4% 3.0% 3.3% 3.6% 2.8%

Average Blocks 2.25 2.32 2.43 2.46 2.47 2.70 2.41

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Planners Q20 - Do you have a car that could have been used to make this trip? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

No 72.3% 75.5% 66.4% 69.8% 69.7% 67.3% 70.6%

Yes 27.7% 24.5% 33.6% 30.2% 30.3% 32.7% 29.4%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 64

Planners Q25 - What fare did you use to board this bus/trolley/train? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

SDM Monthly Pass 5.7% 6.7% 14.7% 21.7% 32.5% 48.7% 18.3%

Monthly Pass 28.7% 25.6% 33.7% 37.3% 38.0% 31.7% 32.2% Half Month/ 14 Day Pass 0.0% 0.1% 0.2% 0.7% 1.2% 0.4% 0.4%

Day Pass 13.3% 26.7% 29.3% 26.2% 18.6% 8.9% 22.6%

Single Ride 7.5% 6.7% 8.1% 6.1% 4.4% 5.7% 6.6% Youth Monthly Pass 40.2% 6.0% 0.4% 0.5% 1.0% 1.9% 7.7%

College Pass 2.4% 26.0% 10.0% 3.7% 1.6% 0.7% 9.4%

Juror Pass 0.2% 0.2% 0.4% 0.1% 0.2% 0.1% 0.2%

Other 2.1% 1.9% 3.3% 3.8% 2.5% 2.0% 2.7%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Planners Q26 - How did you pay for your pass? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

Cash 81.6% 75.1% 70.7% 70.9% 70.2% 65.6% 72.8%

Check 1.8% 2.2% 2.9% 2.9% 3.1% 4.1% 2.7%

Credit/Debit Card Single Purchase 3.8% 6.8% 9.4% 8.4% 12.5% 15.1% 8.7% Credit/Debit Card Auto Reload 0.3% 0.2% 0.6% 1.7% 1.6% 4.1% 1.1%

Auto Withdrawal From Bank Account 0.1% 0.2% 0.8% 0.3% 0.6% 0.4% 0.4%

Employer Paid All or Part 2.2% 3.3% 9.7% 8.9% 8.7% 8.9% 6.8%

Other 6.3% 6.2% 4.8% 6.3% 3.1% 1.9% 5.2%

College ID 3.9% 5.9% 1.1% 0.6% 0.2% 0.0% 2.3%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 65

Q27 - Where did you buy your pass? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

At a Rail Station 12.3% 20.5% 23.3% 21.4% 21.5% 24.4% 20.5%

At the Transit Store 21.3% 16.6% 19.9% 25.4% 26.2% 27.7% 22.1%

At a Grocery Store 38.7% 16.5% 19.1% 22.1% 24.6% 27.5% 23.4% At a Check Cashing Place 5.7% 4.5% 4.8% 7.7% 8.0% 5.0% 5.9%

Over the Internet 0.6% 0.6% 0.9% 0.8% 1.2% 3.7% 1.1%

By Phone 0.2% 0.2% 0.2% 0.1% 0.5% 0.3% 0.2%

By Mail 0.5% 0.4% 0.3% 0.6% 0.6% 0.6% 0.5%

From My Employer 1.3% 3.4% 8.9% 7.5% 7.5% 4.8% 5.7%

Other 7.6% 7.9% 7.6% 6.6% 4.5% 2.7% 6.6%

School 7.4% 21.2% 6.9% 2.0% 0.9% 0.1% 7.8%

Bus 4.3% 8.2% 7.9% 6.0% 4.6% 3.2% 6.2%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q19 - How many days a week do you ride the bus/trolley/train? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

Less than One Day a Week 4.6% 4.1% 4.8% 4.6% 3.0% 8.4% 4.6%

1-3 Days a Week 12.1% 15.3% 13.1% 11.7% 13.7% 16.5% 13.5%

4-6 Days a Week 58.1% 57.4% 59.3% 57.5% 54.3% 51.1% 56.9%

7 Days a Week 25.2% 23.2% 22.8% 26.3% 29.0% 23.9% 24.9%

Average (Those Riding 1+ Days) 5.23 5.09 5.12 5.24 5.28 5.11 5.17

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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Q17 - What is your gender? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

Male 46.8% 47.4% 58.0% 54.1% 56.7% 55.5% 52.6%

Female 53.2% 52.6% 42.0% 45.9% 43.3% 44.5% 47.4%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q14 - Do you consider yourself…? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

Hispanic 60.7% 47.2% 43.9% 41.5% 31.0% 24.1% 43.1%

White (non-Hispanic) 10.7% 24.5% 26.9% 33.7% 42.8% 51.5% 29.9% African-American (non-Hispanic) 15.0% 9.2% 12.7% 13.5% 15.6% 11.3% 12.7%

Asian (non-Hispanic) 3.3% 12.0% 8.2% 5.8% 5.5% 6.8% 7.4%

Other 7.2% 5.8% 7.1% 4.2% 4.6% 5.7% 5.7%

Native American 0.5% 0.2% 0.1% 0.6% 0.0% 0.0% 0.3%

Other - Minority 2.5% 1.1% 1.2% 0.6% 0.4% 0.5% 1.1%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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Q18 - What is the total annual income of all the people living in your household? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

Less than $15,000 36.1% 40.6% 32.9% 33.5% 34.6% 34.1% 35.5%

$15,000 to $19,999 11.0% 11.0% 11.7% 12.6% 11.0% 11.4% 11.5%

$20,000 to $24,999 8.7% 9.0% 9.9% 9.1% 10.0% 8.1% 9.2%

$25,000 to $29,999 5.8% 6.5% 5.6% 7.2% 5.7% 3.7% 6.1%

$30,000 to $34,999 6.0% 4.8% 5.9% 5.4% 5.8% 5.6% 5.5%

$35,000 to $39,999 6.5% 4.3% 5.4% 5.9% 4.8% 3.1% 5.1%

$40,000 to $44,999 5.5% 4.9% 5.5% 5.1% 3.8% 6.0% 5.1%

$45,000 to $49,999 3.0% 2.9% 2.6% 3.3% 3.2% 2.5% 2.9%

$50,000 to $74,999 6.8% 8.1% 7.9% 6.9% 8.9% 10.8% 8.0%

$75,000 to $99,999 4.4% 3.2% 5.8% 5.0% 4.1% 5.6% 4.6%

$100,000 to $149,999 2.4% 2.7% 4.2% 3.8% 5.0% 5.6% 3.8%

$150,000 or more 3.8% 2.0% 2.8% 2.1% 3.2% 3.5% 2.7%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q23 - How do you rate the transit service in your area? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

Good 57.5% 54.8% 57.1% 61.4% 65.2% 72.3% 59.9%

Average 36.2% 38.0% 31.7% 30.8% 28.0% 18.6% 32.0%

Poor 6.3% 7.3% 11.2% 7.8% 6.7% 9.0% 8.1%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 68

Q15 - Including yourself, how many people live in your household? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

1 1.6% 8.5% 17.2% 22.1% 31.2% 42.7% 17.7%

2 8.3% 14.8% 24.2% 22.2% 26.2% 24.8% 19.4%

3 18.8% 21.4% 19.9% 17.8% 16.4% 10.6% 18.4%

4 22.8% 22.5% 17.3% 16.9% 12.1% 10.1% 18.0%

5 21.0% 17.5% 10.7% 10.4% 6.3% 5.9% 12.9%

6 14.4% 7.5% 5.0% 4.4% 3.3% 3.4% 6.5%

7 6.3% 3.4% 2.3% 1.6% 1.3% 0.9% 2.8%

8 3.3% 2.0% 1.0% 1.0% 0.9% 0.5% 1.5%

9 1.4% 0.6% 0.3% 0.9% 0.3% 0.0% 0.6%

10 0.8% 0.5% 0.5% 0.3% 0.3% 0.6% 0.5%

11 0.3% 0.1% 0.2% 0.4% 0.1% 0.0% 0.2%

12 0.3% 0.2% 0.5% 0.3% 0.1% 0.0% 0.3%

13 0.2% 0.1% 0.0% 0.1% 0.0% 0.0% 0.1%

14 0.1% 0.1% 0.0% 0.1% 0.1% 0.0% 0.1% 15 and Above 0.3% 0.9% 0.8% 1.7% 1.4% 0.4% 1.0%

Average 4.65 3.93 3.32 3.30 2.80 2.38 3.52

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q21 - How many vehicles are available for use by all the people in your home? By Age

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60

years old Total

0 11.9% 24.7% 33.5% 42.6% 45.3% 44.7% 32.5%

1 34.1% 28.5% 34.3% 33.0% 27.6% 27.9% 31.3%

2 33.5% 28.2% 22.0% 18.0% 18.7% 19.2% 23.7%

3 or More 20.5% 18.6% 10.2% 6.3% 8.4% 8.1% 12.5%

Average 1.73 1.49 1.13 1.20 1.01 0.95 1.29

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SAN DIEGO REGION ONBOARD PASSENGER SURVEY RESULTS - BY INCOME

Q18 - What is the total annual income of all the people living in your household?

Less than $15,000 35.7%

$15,000 to $19,999 11.8%

$20,000 to $24,999 9.1%

$25,000 to $29,999 5.9%

$30,000 to $34,999 5.4%

$35,000 to $39,999 5.0%

$40,000 to $44,999 5.0%

$45,000 to $49,999 2.9%

$50,000 to $74,999 7.9%

$75,000 to $99,999 4.5%

$100,000 to $149,999 3.8%

$150,000 or more 2.8%

Total 100.0%

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(Insert blank page)

Q1 and Q8 - Where are you coming from/going now? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

Home-Work 22.4% 32.6% 38.6% 41.2% 39.9% 41.8% 42.5% 39.3% 50.1% 50.0% 54.0% 39.7% 34.9% Home-School 23.5% 18.7% 19.0% 23.2% 25.1% 22.3% 18.0% 22.1% 18.9% 15.3% 15.5% 16.1% 20.9% Home-Shopping 8.2% 8.3% 7.5% 5.8% 4.7% 6.9% 4.6% 6.4% 3.5% 4.4% 2.3% 4.5% 6.6% Home-Recreation 10.4% 10.0% 8.5% 8.3% 6.8% 7.6% 8.1% 8.3% 6.9% 7.2% 5.3% 7.8% 8.8% Home-Medical 5.1% 4.7% 3.4% 1.3% 3.5% 2.7% 3.7% 3.7% 2.4% 2.1% 1.1% 1.8% 3.7%

Home-Other 10.1% 6.4% 6.2% 6.9% 4.8% 6.6% 9.4% 5.0% 4.5% 6.1% 4.9% 6.4% 7.5%

Work-Other 5.0% 5.7% 5.2% 5.5% 4.3% 5.1% 5.3% 5.2% 4.9% 5.2% 6.1% 7.1% 5.2%

Other-Other 15.3% 13.6% 11.7% 7.8% 10.8% 6.9% 8.4% 10.0% 8.9% 9.6% 10.8% 16.6% 12.2%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 71

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

Walk(ed) 95.4% 92.5% 94.1% 92.9% 95.0% 95.7% 93.4% 93.4% 90.9% 91.5% 83.2% 84.7% 93.5% Drive/Drove Alone 0.5% 0.7% 1.4% 2.3% 1.7% 0.7% 0.6% 1.2% 2.5% 2.7% 7.0% 5.4% 1.4%

Carpool(ed) 0.3% 1.3% 0.3% 0.2% 0.0% 0.0% 1.6% 0.1% 0.2% 0.6% 0.2% 0.5% 0.5% Picked Up/ Dropped Off 1.1% 1.7% 1.6% 2.2% 1.5% 2.2% 2.8% 1.2% 2.2% 2.3% 3.5% 2.5% 1.7% Ride/Rode Bike 1.9% 1.9% 1.9% 2.1% 1.3% 1.1% 0.9% 2.8% 3.3% 2.5% 4.4% 6.0% 2.1%

Other 0.8% 1.9% 0.9% 0.4% 0.5% 0.4% 0.6% 1.3% 0.9% 0.4% 1.7% 0.8% 0.9%

Total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 72

Q5 and Q12 - How many blocks did you/will you walk? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

1 Block 36.1% 38.4% 33.6% 29.0% 36.9% 32.7% 31.9% 36.7% 36.4% 38.9% 36.3% 30.5% 35.4%

2-3 Blocks 41.2% 40.2% 45.3% 49.2% 39.8% 38.5% 50.1% 40.0% 44.8% 37.6% 39.3% 39.3% 42.2%

4-5 Blocks 14.9% 14.2% 13.8% 14.1% 16.0% 16.7% 9.0% 17.3% 11.1% 13.0% 14.0% 14.1% 14.2%

6-9 Blocks 5.2% 5.1% 4.6% 4.7% 4.5% 7.9% 7.2% 4.2% 4.3% 7.7% 7.3% 7.4% 5.4%

10+ Blocks 2.6% 2.1% 2.8% 3.1% 2.8% 4.2% 1.8% 1.7% 3.3% 2.8% 3.2% 8.6% 2.8%

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Average Blocks 2.41 2.30 2.40 2.51 2.28 2.71 2.37 2.29 2.43 2.53 2.47 2.88 2.43

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Planners Q20 - Do you have a car that could have been used to make this trip? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

No 85.6% 80.9% 77.4% 67.6% 61.7% 58.6% 52.0% 53.6% 46.4% 37.3% 32.0% 45.9% 69.3%

Yes 14.4% 19.1% 22.6% 32.4% 38.3% 41.4% 48.0% 46.4% 53.6% 62.7% 68.0% 54.1% 30.7%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 73

Planners Q25 - What fare did you use to board this bus/trolley/train? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

SDM Monthly Pass 22.0% 22.7% 20.4% 14.3% 21.1% 22.2% 16.9% 20.1% 17.0% 11.7% 8.4% 16.6% 19.5% Monthly Pass 31.5% 31.4% 33.4% 36.8% 30.4% 24.2% 31.9% 31.6% 38.8% 37.4% 42.3% 22.4% 32.6% Half Month/ 14 Day Pass 0.3% 0.5% 0.3% 0.5% 2.9% 0.2% 0.0% 0.8% 0.1% 0.0% 0.1% 0.1% 0.4%

Day Pass 23.1% 23.4% 25.0% 24.1% 23.0% 20.0% 30.4% 17.4% 19.5% 21.8% 19.2% 22.8% 22.9%

Single Ride 4.3% 5.2% 6.1% 7.8% 6.6% 5.8% 6.7% 4.4% 8.0% 7.1% 10.8% 18.1% 6.3% Youth Monthly Pass 6.2% 7.1% 4.0% 4.7% 7.2% 7.6% 7.2% 6.3% 4.6% 8.1% 3.2% 8.2% 6.1% College Pass 10.6% 6.1% 8.1% 9.5% 7.7% 11.6% 4.8% 12.8% 10.1% 10.9% 13.2% 8.7% 9.4%

Juror Pass 0.0% 0.1% 0.1% 0.0% 0.4% 0.1% 0.1% 1.6% 0.1% 0.5% 0.4% 0.0% 0.2%

Other 2.0% 3.4% 2.5% 2.3% 0.9% 8.2% 2.0% 5.0% 1.8% 2.5% 2.4% 3.2% 2.6%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 74

Planners Q26 - How did you pay for your pass? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999

$150,000 or

more Total

Cash 77.5% 81.8% 82.2% 70.3% 70.0% 69.2% 74.2% 69.5% 53.9% 55.7% 47.0% 63.9% 72.1%

Check 3.1% 2.0% 2.1% 0.9% 3.1% 3.6% 3.0% 2.6% 0.6% 2.2% 7.6% 4.8% 2.8%

Credit/Debit Card Single Purchase 4.0% 7.9% 5.7% 13.0% 4.9% 11.1% 7.0% 12.7% 24.4% 14.5% 13.7% 17.1% 8.9% Credit/Debit Card Auto Reload 0.3% 1.3% 1.0% 3.5% 0.8% 0.7% 0.8% 1.2% 2.4% 3.0% 3.5% 1.8% 1.2% Auto Withdrawal from Bank Account 0.3% 0.1% 0.2% 2.3% 0.4% 0.6% 0.2% 0.0% 0.2% 0.5% 1.0% 0.8% 0.4% Employer Paid All or Part 3.4% 3.1% 3.9% 4.6% 16.0% 8.7% 8.2% 7.5% 14.5% 18.4% 23.1% 4.7% 7.3%

Other 7.9% 3.1% 3.7% 4.8% 2.7% 5.1% 3.7% 4.5% 2.7% 2.5% 2.1% 4.6% 5.0%

College ID 3.6% 0.8% 1.2% 0.6% 2.1% 1.0% 3.0% 2.1% 1.4% 3.1% 2.0% 2.2% 2.3%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 75

Q27 - Where did you buy your pass? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

At a Rail Station 17.9% 19.1% 22.6% 19.8% 17.9% 14.3% 24.2% 25.0% 19.6% 24.2% 28.1% 38.6% 20.4% At the Transit Store 26.0% 23.2% 22.0% 19.0% 19.5% 24.7% 23.5% 15.5% 16.5% 15.8% 17.7% 18.1% 22.3% At a Grocery Store 21.3% 28.6% 22.9% 26.2% 21.2% 21.5% 20.3% 23.7% 26.8% 23.3% 16.4% 15.4% 22.8% At a Check Cashing Place 7.3% 9.4% 8.8% 4.8% 5.0% 5.3% 5.1% 3.3% 2.7% 1.0% 0.5% 0.9% 5.9% Over the Internet 0.6% 1.5% 0.2% 0.8% 0.4% 0.4% 0.2% 1.3% 3.9% 2.6% 2.2% 2.1% 1.1%

By Phone 0.2% 0.2% 0.1% 0.4% 0.1% 0.5% 0.3% 0.0% 0.5% 0.6% 0.1% 0.2% 0.3%

By Mail 0.6% 0.1% 0.6% 0.3% 0.4% 1.0% 0.2% 0.4% 0.2% 0.2% 0.5% 0.1% 0.4% From My Employer 2.6% 4.2% 4.6% 7.4% 10.8% 8.0% 7.5% 11.3% 11.4% 11.7% 14.8% 5.4% 6.2%

Other 7.9% 4.1% 4.9% 4.6% 11.1% 7.2% 5.9% 8.6% 5.6% 6.4% 3.0% 6.6% 6.5%

School 9.1% 4.4% 6.1% 8.1% 6.2% 9.3% 6.3% 6.3% 7.4% 5.9% 11.8% 6.7% 7.6%

Bus 6.5% 5.1% 7.2% 8.5% 7.3% 7.9% 6.4% 4.6% 5.6% 8.3% 4.8% 5.9% 6.5%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 76

Q19 - How many days a week do you ride the bus/trolley/train? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

Less Than One Day a Week 2.8% 4.4% 3.0% 1.3% 7.2% 2.9% 8.6% 3.9% 5.1% 5.1% 10.3% 19.4% 4.6% 1-3 Days a Week 13.1% 14.8% 11.3% 12.5% 14.5% 9.9% 18.0% 12.4% 17.6% 15.9% 14.6% 13.7% 13.8% 4-6 Days a Week 48.2% 53.0% 59.6% 63.2% 59.3% 64.4% 58.9% 61.3% 64.9% 69.6% 65.1% 43.1% 55.7% 7 Days a Week 35.9% 27.8% 26.1% 23.0% 18.9% 22.8% 14.4% 22.3% 12.3% 9.4% 10.1% 23.8% 25.9%

Average (Those Riding 1+ Days) 5.41 5.22 5.31 5.12 5.05 5.26 4.82 5.15 4.79 4.73 4.75 5.12 5.19

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q17 - What is your gender? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

Male 50.8% 51.6% 55.3% 52.4% 54.3% 51.6% 60.5% 57.8% 55.6% 65.3% 56.3% 70.5% 54.1%

Female 49.2% 48.4% 44.7% 47.6% 45.7% 48.4% 39.5% 42.2% 44.4% 34.7% 43.8% 29.5% 45.9%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 77

Q14 - Do you consider yourself...? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

Hispanic 46.7% 50.4% 44.5% 31.9% 41.8% 36.9% 43.0% 30.8% 23.4% 24.1% 15.0% 19.6% 39.8% White (non-Hispanic) 24.8% 21.9% 25.2% 41.1% 33.8% 37.8% 33.0% 37.2% 45.6% 51.1% 62.7% 54.1% 32.5% African-American (non-Hispanic) 14.0% 15.2% 20.1% 14.0% 12.0% 12.2% 10.3% 8.2% 13.3% 7.8% 4.3% 10.4% 13.3% Asian (non-Hispanic) 7.5% 6.5% 5.5% 7.7% 3.8% 5.7% 6.0% 9.4% 11.1% 12.0% 8.8% 5.8% 7.4%

Other 5.7% 5.4% 3.5% 4.2% 5.9% 6.2% 6.1% 12.5% 5.5% 3.3% 8.0% 7.1% 5.7% Native American 0.3% 0.2% 0.1% 0.0% 0.8% 0.6% 0.3% 0.2% 0.5% 0.1% 0.0% 0.1% 0.3% Other - Minority 0.9% 0.5% 1.2% 1.1% 1.9% 0.5% 1.4% 1.6% 0.6% 1.8% 1.1% 3.0% 1.0%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 78

Q16 - How old are you? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

12-18 years old 11.9% 11.1% 11.0% 11.1% 12.7% 14.9% 12.6% 12.0% 9.9% 11.2% 7.5% 16.4% 11.7% 19-24 years old 26.1% 21.7% 22.3% 24.4% 20.0% 19.2% 21.8% 22.7% 23.2% 15.7% 16.4% 17.2% 22.8% 25-34 years old 18.2% 19.9% 21.1% 18.3% 21.1% 20.7% 21.4% 17.1% 19.5% 24.6% 21.7% 20.5% 19.7% 35-49 years old 22.6% 26.2% 23.6% 28.4% 23.6% 27.4% 24.1% 26.8% 20.9% 26.2% 24.0% 18.9% 23.9% 50-59 years old 12.7% 12.4% 14.2% 12.4% 13.7% 12.3% 9.7% 14.0% 14.5% 11.5% 17.3% 15.4% 13.1% Over 60 years old 8.5% 8.7% 7.8% 5.5% 9.0% 5.4% 10.5% 7.4% 12.0% 10.8% 13.1% 11.6% 8.9%

Average 34.83 35.85 35.32 34.98 36.21 34.11 35.46 35.39 36.83 36.89 38.79 36.38 35.53

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 79

Q23 - How do you rate the transit service in your area? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

Good 59.4% 60.4% 62.4% 54.7% 61.0% 54.5% 66.8% 62.1% 57.4% 62.7% 58.9% 58.1% 59.8%

Average 31.3% 34.4% 31.5% 39.2% 33.5% 34.8% 29.1% 30.6% 32.4% 29.3% 24.4% 32.1% 32.0%

Poor 9.3% 5.2% 6.1% 6.0% 5.5% 10.6% 4.1% 7.3% 10.1% 8.0% 16.7% 9.7% 8.2%

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Q21 - How many vehicles are available for use by all the people in your home? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

0 52.9% 42.3% 41.1% 34.9% 27.3% 22.1% 14.7% 13.4% 10.5% 6.8% 1.7% 7.6% 34.8%

1 25.9% 34.9% 31.4% 34.9% 38.7% 39.7% 39.5% 39.4% 34.2% 30.4% 18.7% 15.2% 30.9%

2 14.8% 17.4% 19.2% 19.4% 25.2% 26.8% 32.7% 24.0% 37.9% 36.9% 48.7% 38.5% 22.9% 3 or More 6.4% 5.5% 8.4% 10.8% 8.8% 11.4% 13.2% 23.1% 17.4% 25.9% 30.9% 38.6% 11.5%

Average 1.01 0.89 0.99 1.09 1.18 1.31 1.55 1.65 1.69 1.93 2.21 2.70 1.25

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region 80

Q15 - Including yourself, how many people live in your household? By Household Income

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

1 24.9% 21.3% 17.6% 17.5% 21.3% 17.5% 19.5% 15.3% 13.9% 11.4% 6.0% 7.4% 19.4%

2 16.3% 17.6% 23.0% 24.0% 19.3% 19.6% 19.6% 22.4% 26.2% 26.5% 31.4% 21.0% 20.3%

3 18.1% 20.2% 18.2% 18.7% 18.1% 17.6% 19.1% 20.8% 18.4% 20.4% 18.5% 18.1% 18.6%

4 16.0% 18.4% 16.8% 18.2% 18.2% 18.1% 16.3% 17.8% 17.0% 18.1% 18.6% 24.7% 17.3%

5 10.5% 10.9% 11.9% 11.7% 11.2% 12.4% 14.1% 13.5% 12.5% 10.8% 15.8% 14.7% 11.7%

6 6.1% 4.6% 6.7% 3.8% 3.8% 8.6% 6.2% 5.6% 7.3% 9.0% 4.4% 5.0% 6.0%

7 2.4% 2.7% 2.5% 2.5% 2.3% 4.1% 2.2% 1.8% 2.9% 1.5% 3.8% 2.5% 2.6%

8 1.5% 2.2% 0.8% 0.7% 3.3% 1.0% 1.8% 1.8% 1.0% 1.3% 0.5% 1.2% 1.5%

9 0.6% 1.1% 0.3% 0.4% 2.0% 0.5% 0.2% 0.3% 0.3% 0.2% 0.2% 0.3% 0.6%

10 0.9% 0.3% 0.4% 0.3% 0.2% 0.2% 0.4% 0.1% 0.3% 0.2% 0.4% 0.6% 0.5%

11 0.3% 0.1% 0.1% 0.2% 0.0% 0.0% 0.0% 0.1% 0.0% 0.2% 0.0% 0.1% 0.1%

12 0.4% 0.1% 0.3% 1.2% 0.2% 0.0% 0.2% 0.1% 0.1% 0.1% 0.1% 0.1% 0.3%

13 0.1% 0.1% 0.0% 0.0% 0.0% 0.1% 0.0% 0.0% 0.1% 0.0% 0.0% 0.4% 0.1%

14 0.1% 0.1% 0.1% 0.0% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.2% 0.1% 15 and Above 1.8% 0.3% 1.2% 0.6% 0.2% 0.2% 0.4% 0.4% 0.1% 0.3% 0.3% 3.7% 1.0%

Average 3.46 3.31 3.41 3.32 3.33 3.45 3.33 3.33 3.34 3.38 3.46 4.08 3.42

Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

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SECTION 5 INDIVIDUAL ROUTE RESULTS –

SAN DIEGO REGION – ALL ROUTES

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SANDAG 2009 Onboard Transit Passenger Survey - San Diego Region 83

SECTION 5 SAN DIEGO REGION INDIVIDUAL ROUTE RESULTS

This section provides the results of the survey by route for each of the service types.

As described in the introductory section (and expanded upon in Appendix C), the data has been weighted by the number of passengers riding each route. The percentages in the tables reflect the weighted data.

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MTS BUS BY ROUTE

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 86

MTS BUS INDIVIDUAL ROUTE RESULTS

Number of Responses by Route

Route Responses Route Responses Route Responses 1 933 115 546 875 201 2 575 120 545 901 542 3 565 150 559 904 49 4 501 201 194 905 558 5 576 202 613 916 133 6 721 210 100 917 157 7 635 701 605 921 545 8 613 704 600 923 479 9 631 705 224 928 471

10 531 707 142 929 573 11 560 709 517 932 566 13 450 712 455 933 584 14 411 815 338 934 542 15 595 816 421 936 548 18 103 832 112 955 514 20 564 833 109 960 112 25 144 834 45 961 528 27 413 844 103 962 521 28 515 845 206 963 207 30 542 848 442 964 200 31 136 851 122 965 107 35 529 854 222 967 98 41 594 855 389 968 113 44 450 856 585 972 52 50 490 864 479 973 56 83 123 870 27 978 45 84 131 871 88 979 41 86 80 872 104 992 525 88 132 874 201

105 508 Total 31911

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 87

Q1 and Q8 - Where are you coming from/going now? By Route

Home-Work

Home-School

Home-Shopping

Home-Recrea-

tion Home-

MedicalHome-Other

Work-Other

Other-Other Total

1 24.1% 13.4% 9.7% 11.0% 10.1% 14.7% 4.7% 12.4% 100.0%

2 29.9% 13.0% 10.8% 12.5% 6.6% 10.8% 5.7% 10.7% 100.0%

3 19.7% 18.7% 10.6% 9.2% 11.6% 10.1% 4.8% 15.3% 100.0%

4 20.3% 23.5% 10.8% 10.0% 5.2% 13.3% 5.1% 11.8% 100.0%

5 23.4% 30.6% 7.7% 8.1% 4.2% 9.8% 4.8% 11.4% 100.0%

6 37.6% 14.7% 11.9% 6.8% 5.2% 7.5% 6.2% 10.2% 100.0%

7 26.9% 17.2% 11.0% 14.2% 2.9% 9.1% 4.3% 14.4% 100.0%

8 35.6% 5.3% 9.5% 14.5% 2.6% 4.6% 6.3% 21.6% 100.0%

9 36.1% 5.7% 7.2% 15.6% 1.5% 5.5% 5.6% 22.7% 100.0%

10 32.0% 7.4% 13.7% 12.8% 7.6% 9.6% 4.0% 12.8% 100.0%

11 28.2% 19.2% 14.2% 11.1% 6.1% 8.9% 3.2% 9.1% 100.0%

13 26.7% 19.4% 5.0% 15.0% 7.5% 9.8% 5.0% 11.5% 100.0%

14 29.8% 23.9% 6.7% 8.0% 9.3% 3.9% 4.3% 14.2% 100.0%

15 31.7% 26.4% 6.3% 6.9% 4.3% 9.5% 3.9% 11.1% 100.0%

18 55.4% 12.0% 1.1% 2.3% 4.6% 13.1% 4.0% 7.4% 100.0%

20 42.5% 13.8% 5.6% 9.0% 3.4% 8.7% 7.9% 9.1% 100.0%

25 33.3% 25.6% 5.4% 7.3% 9.5% 4.7% 5.4% 8.8% 100.0%

27 38.7% 17.9% 5.6% 9.3% 3.2% 9.4% 7.7% 8.3% 100.0%

28 33.8% 31.3% 6.2% 5.1% 1.8% 4.6% 5.1% 12.1% 100.0%

30 36.9% 34.0% 4.3% 6.3% 2.2% 3.2% 2.8% 10.3% 100.0%

31 70.9% 4.6% 5.2% 4.0% 3.7% 1.4% 5.5% 4.6% 100.0%

35 39.3% 11.7% 9.9% 12.9% 3.2% 7.8% 2.0% 13.1% 100.0%

41 32.5% 40.8% 2.8% 6.9% 3.3% 3.2% 3.1% 7.4% 100.0%

44 31.2% 23.5% 8.8% 10.3% 3.9% 6.3% 4.6% 11.4% 100.0%

50 50.6% 17.6% 6.1% 5.8% 1.5% 5.0% 4.8% 8.7% 100.0%

83 53.1% 7.6% 12.8% 12.3% 4.7% 1.9% 0.5% 7.1% 100.0%

84 62.6% 5.3% 1.0% 5.8% 0.0% 4.9% 7.8% 12.6% 100.0%

86 30.1% 6.5% 2.4% 8.9% 33.3% 0.0% 5.7% 13.0% 100.0%

88 47.3% 1.3% 9.9% 2.9% 2.6% 2.6% 6.4% 27.2% 100.0%

105 38.2% 16.3% 6.0% 10.7% 3.3% 8.0% 5.7% 11.8% 100.0%

115 16.9% 58.1% 2.9% 3.7% 1.1% 2.3% 3.5% 11.4% 100.0%

120 32.6% 12.9% 9.9% 7.2% 9.3% 8.4% 6.7% 12.9% 100.0%

150 37.5% 28.3% 1.9% 3.0% 11.8% 1.9% 4.3% 11.3% 100.0%

Page 98: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 88

Q1 and Q8 - Where are you coming from/going now? By Route (continued)

Home-Work

Home-School

Home-Shopping

Home-Recrea-

tion Home-

MedicalHome-Other

Work-Other

Other-Other Total

201 22.5% 55.3% 3.0% 1.5% 3.0% 1.2% 3.8% 9.6% 100.0%

202 14.0% 64.3% 2.0% 1.5% 1.5% 1.1% 6.0% 9.6% 100.0%

210 66.7% 18.1% 0.0% 1.2% 0.9% 6.1% 5.0% 2.0% 100.0%

701 22.1% 29.2% 8.9% 8.5% 6.8% 8.3% 4.6% 11.5% 100.0%

704 27.1% 26.3% 8.3% 8.3% 8.3% 7.1% 3.6% 11.1% 100.0%

705 20.0% 20.3% 18.3% 6.2% 3.6% 8.0% 6.2% 17.5% 100.0%

707 27.0% 20.2% 4.5% 17.4% 3.4% 5.6% 5.1% 16.9% 100.0%

709 21.9% 39.4% 7.3% 5.2% 2.4% 6.7% 3.2% 13.9% 100.0%

712 23.8% 38.8% 7.2% 6.1% 2.8% 5.4% 4.7% 11.3% 100.0%

815 31.5% 13.5% 8.3% 10.9% 4.8% 14.4% 3.7% 13.0% 100.0%

816 23.3% 34.6% 5.0% 8.0% 3.2% 7.7% 4.6% 13.5% 100.0%

832 26.2% 26.2% 18.6% 5.9% 1.4% 8.3% 4.1% 9.3% 100.0%

833 20.4% 16.1% 23.2% 5.2% 3.8% 13.1% 8.7% 9.5% 100.0%

834 9.0% 62.4% 9.0% 4.5% 0.0% 1.5% 4.5% 9.0% 100.0%

844 29.2% 59.7% 0.8% 4.7% 0.0% 0.8% 0.0% 4.7% 100.0%

845 37.7% 21.8% 9.5% 7.2% 3.2% 7.2% 5.1% 8.4% 100.0%

848 29.1% 21.9% 9.8% 7.8% 5.9% 10.0% 4.5% 11.1% 100.0%

851 30.0% 28.9% 10.9% 5.3% 6.2% 5.3% 1.9% 11.6% 100.0%

854 15.8% 59.2% 4.6% 3.5% 1.3% 2.6% 4.5% 8.4% 100.0%

855 20.4% 41.8% 5.4% 11.7% 2.4% 8.0% 2.5% 7.9% 100.0%

856 18.7% 33.1% 9.4% 10.0% 5.0% 7.4% 4.3% 12.1% 100.0%

864 33.0% 19.7% 8.3% 14.6% 4.4% 7.9% 3.7% 8.5% 100.0%

870 81.8% 9.1% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 100.0%

871 28.0% 17.8% 14.7% 11.8% 5.1% 10.8% 0.0% 11.8% 100.0%

872 26.5% 15.5% 17.8% 10.3% 6.5% 6.7% 4.0% 12.6% 100.0%

874 24.1% 24.0% 17.5% 8.3% 2.2% 9.0% 4.7% 10.1% 100.0%

875 25.5% 23.7% 13.9% 6.7% 6.3% 9.5% 4.4% 10.1% 100.0%

901 41.1% 13.4% 6.0% 13.0% 2.7% 7.5% 4.7% 11.6% 100.0%

904 4.0% 0.0% 13.0% 4.0% 2.0% 5.0% 9.0% 63.0% 100.0%

905 47.7% 14.8% 9.4% 6.4% 0.0% 7.7% 5.4% 8.6% 100.0%

916 23.6% 12.0% 17.3% 18.2% 4.2% 12.0% 1.6% 11.1% 100.0%

917 20.6% 20.6% 16.3% 13.8% 5.7% 11.2% 3.6% 8.3% 100.0%

921 40.3% 34.5% 3.6% 2.1% 3.1% 3.2% 4.7% 8.6% 100.0%

923 39.5% 21.1% 5.0% 7.2% 0.6% 7.6% 4.0% 14.9% 100.0%

928 39.4% 19.3% 8.4% 3.6% 3.8% 10.7% 7.9% 6.9% 100.0%

Page 99: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 89

Q1 and Q8 - Where are you coming from/going now? By Route (continued)

Home-Work

Home-School

Home-Shopping

Home-Recrea-

tion Home-

MedicalHome-Other

Work-Other

Other-Other Total

929 22.5% 14.9% 14.8% 8.7% 7.3% 12.2% 5.6% 14.0% 100.0%

932 22.0% 13.9% 19.4% 8.3% 5.5% 11.9% 5.6% 13.5% 100.0%

933 19.8% 22.9% 12.7% 8.9% 5.2% 11.5% 4.0% 14.9% 100.0%

934 19.2% 25.8% 13.3% 13.4% 4.1% 7.6% 4.1% 12.3% 100.0%

936 20.6% 18.7% 16.7% 8.2% 5.2% 11.1% 4.9% 14.4% 100.0%

955 23.5% 24.2% 7.7% 15.4% 5.6% 10.4% 2.8% 10.5% 100.0%

960 91.0% 3.7% 2.4% 0.0% 0.0% 1.8% 1.0% 0.0% 100.0%

961 26.0% 26.1% 13.2% 7.7% 3.1% 7.9% 4.1% 11.8% 100.0%

962 23.0% 21.5% 13.7% 11.2% 5.5% 8.9% 4.5% 11.7% 100.0%

963 19.8% 18.2% 16.5% 10.1% 5.7% 6.5% 6.7% 16.5% 100.0%

964 34.8% 25.0% 9.6% 2.8% 4.1% 6.5% 1.7% 15.5% 100.0%

965 26.3% 26.3% 8.0% 3.3% 3.3% 18.3% 4.2% 10.3% 100.0%

967 37.1% 16.2% 9.6% 7.0% 4.0% 12.1% 3.7% 10.3% 100.0%

968 26.3% 20.1% 6.2% 6.2% 6.2% 8.8% 7.3% 19.0% 100.0%

972 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

973 98.1% 0.0% 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% 100.0%

978 95.5% 0.0% 0.0% 0.0% 0.0% 0.0% 2.3% 2.3% 100.0%

979 96.2% 0.0% 0.0% 1.3% 0.0% 1.3% 1.3% 0.0% 100.0%

992 38.4% 0.7% 1.1% 10.8% 0.6% 16.8% 10.0% 21.7% 100.0%

Total 28.8% 22.1% 9.6% 9.4% 5.1% 8.5% 4.6% 12.0% 100.0%

Page 100: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 90

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route

Walk(ed) Drive/Drove

Alone Carpool(ed)

Picked Up/Dropped

Off Ride/Rode

Bike Other Total

1 97.6% 0.0% 0.2% 0.8% 0.9% 0.6% 100.0%

2 97.2% 0.2% 0.0% 0.9% 1.1% 0.6% 100.0%

3 98.9% 0.0% 0.0% 0.5% 0.0% 0.5% 100.0%

4 96.3% 0.0% 0.5% 0.5% 1.8% 0.9% 100.0%

5 97.4% 0.3% 0.0% 0.7% 0.8% 0.8% 100.0%

6 96.4% 0.0% 0.0% 0.2% 2.8% 0.5% 100.0%

7 97.3% 0.5% 0.2% 0.7% 1.1% 0.2% 100.0%

8 96.2% 0.2% 0.3% 0.5% 1.6% 1.2% 100.0%

9 95.6% 0.2% 0.5% 0.9% 1.6% 1.1% 100.0%

10 95.9% 0.2% 0.0% 0.6% 2.6% 0.6% 100.0%

11 97.2% 0.0% 0.3% 0.6% 0.9% 1.0% 100.0%

13 96.3% 0.3% 0.0% 0.6% 1.6% 1.3% 100.0%

14 97.4% 0.2% 0.0% 0.0% 1.3% 1.0% 100.0%

15 96.6% 0.2% 0.0% 0.9% 1.0% 1.3% 100.0%

18 97.1% 0.0% 0.0% 1.5% 1.4% 0.0% 100.0%

20 94.5% 0.2% 0.6% 2.2% 2.0% 0.5% 100.0%

25 95.4% 2.4% 0.0% 2.2% 0.0% 0.0% 100.0%

27 95.6% 0.0% 0.3% 0.3% 3.5% 0.3% 100.0%

28 96.5% 0.0% 0.0% 1.4% 1.0% 1.0% 100.0%

30 96.1% 1.4% 0.2% 0.0% 1.5% 0.7% 100.0%

31 94.0% 0.0% 0.0% 1.0% 3.0% 2.1% 100.0%

35 96.0% 0.0% 0.0% 0.4% 2.9% 0.7% 100.0%

41 94.1% 1.1% 0.3% 1.3% 2.9% 0.2% 100.0%

44 95.5% 0.4% 0.0% 1.0% 2.3% 0.8% 100.0%

50 95.1% 0.9% 0.0% 1.9% 1.5% 0.6% 100.0%

83 96.9% 0.0% 0.0% 3.1% 0.0% 0.0% 100.0%

84 98.9% 1.1% 0.0% 0.0% 0.0% 0.0% 100.0%

86 94.6% 5.4% 0.0% 0.0% 0.0% 0.0% 100.0%

88 94.0% 1.5% 0.0% 1.6% 0.0% 3.0% 100.0%

105 95.4% 0.0% 0.2% 0.5% 2.5% 1.3% 100.0%

115 95.8% 0.4% 0.2% 1.9% 1.0% 0.6% 100.0%

120 98.5% 0.0% 0.0% 0.0% 0.2% 1.3% 100.0%

Page 101: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 91

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route (continued)

Walk(ed) Drive/Drove

Alone Carpool(ed)

Picked Up/Dropped

Off Ride/Rode

Bike Other Total

150 92.8% 2.9% 0.6% 0.9% 2.6% 0.3% 100.0%

201 96.6% 2.2% 0.0% 0.0% 0.0% 1.1% 100.0%

202 88.8% 7.5% 0.5% 0.3% 1.8% 1.0% 100.0%

210 93.6% 1.7% 0.0% 3.2% 1.5% 0.0% 100.0%

701 97.4% 0.7% 0.0% 1.4% 0.0% 0.4% 100.0%

704 94.6% 0.6% 0.3% 1.6% 1.5% 1.3% 100.0%

705 95.3% 0.8% 0.0% 2.9% 0.4% 0.7% 100.0%

707 91.0% 0.0% 0.9% 6.3% 0.0% 1.9% 100.0%

709 92.2% 1.1% 0.4% 3.1% 1.2% 2.0% 100.0%

712 94.8% 0.0% 0.4% 2.3% 1.1% 1.4% 100.0%

815 97.8% 0.0% 0.5% 0.8% 1.0% 0.0% 100.0%

816 96.7% 0.4% 0.0% 1.7% 1.0% 0.3% 100.0%

832 97.8% 0.0% 0.0% 1.1% 1.1% 0.0% 100.0%

833 92.6% 1.5% 0.0% 2.8% 3.1% 0.0% 100.0%

834 92.8% 0.0% 0.0% 7.2% 0.0% 0.0% 100.0%

844 90.7% 0.0% 1.0% 3.1% 5.1% 0.0% 100.0%

845 94.5% 0.0% 0.7% 1.5% 1.7% 1.6% 100.0%

848 95.3% 0.4% 0.0% 0.6% 2.5% 1.2% 100.0%

851 94.9% 0.0% 0.0% 0.7% 1.0% 3.3% 100.0%

854 98.1% 0.6% 0.0% 1.3% 0.0% 0.0% 100.0%

855 96.7% 0.0% 0.0% 1.7% 0.9% 0.8% 100.0%

856 94.4% 0.5% 0.2% 1.7% 1.7% 1.5% 100.0%

864 95.3% 0.0% 0.0% 2.0% 2.7% 0.0% 100.0%

870 95.2% 0.0% 0.0% 4.8% 0.0% 0.0% 100.0%

871 96.3% 0.0% 0.0% 1.9% 1.9% 0.0% 100.0%

872 98.7% 0.0% 0.0% 0.0% 1.3% 0.0% 100.0%

874 96.1% 0.8% 0.0% 0.7% 1.6% 0.7% 100.0%

875 96.7% 0.0% 0.0% 1.4% 1.9% 0.0% 100.0%

901 97.0% 0.2% 0.0% 0.7% 1.7% 0.4% 100.0%

904 98.4% 0.0% 0.0% 0.0% 0.0% 1.6% 100.0%

905 91.0% 0.9% 0.6% 4.6% 2.3% 0.6% 100.0%

916 96.7% 0.0% 0.0% 0.7% 2.6% 0.0% 100.0%

917 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

921 95.7% 0.7% 0.0% 1.2% 1.6% 0.8% 100.0%

Page 102: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 92

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route (continued)

Walk(ed) Drive/Drove

Alone Carpool(ed)

Picked Up/Dropped

Off Ride/Rode

Bike Other Total

923 97.0% 0.2% 0.0% 0.8% 1.3% 0.7% 100.0%

928 97.2% 0.0% 0.3% 0.3% 1.1% 1.1% 100.0%

929 96.6% 0.4% 0.3% 0.9% 1.1% 0.7% 100.0%

932 97.4% 0.8% 0.0% 1.4% 0.0% 0.3% 100.0%

933 96.1% 0.0% 0.3% 1.4% 1.6% 0.6% 100.0%

934 95.2% 0.3% 0.4% 3.5% 0.3% 0.4% 100.0%

936 98.2% 0.0% 0.0% 0.7% 0.5% 0.6% 100.0%

955 97.7% 0.5% 0.0% 0.2% 0.9% 0.7% 100.0%

960 91.0% 0.0% 0.0% 1.8% 7.2% 0.0% 100.0%

961 96.6% 0.0% 0.3% 2.0% 0.6% 0.6% 100.0%

962 97.4% 0.6% 0.0% 1.0% 0.5% 0.5% 100.0%

963 96.3% 0.0% 0.0% 2.4% 0.0% 1.3% 100.0%

964 97.2% 0.0% 1.0% 0.8% 1.0% 0.0% 100.0%

965 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

967 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

968 98.7% 0.0% 0.0% 0.0% 1.3% 0.0% 100.0%

972 83.3% 5.6% 0.0% 0.0% 11.1% 0.0% 100.0%

973 68.2% 13.6% 0.0% 0.0% 18.2% 0.0% 100.0%

978 66.7% 11.1% 11.1% 11.1% 0.0% 0.0% 100.0%

979 71.8% 0.0% 0.0% 0.0% 6.1% 22.1% 100.0%

992 93.5% 1.2% 0.8% 3.3% 0.0% 1.2% 100.0%

Total 96.3% 0.5% 0.2% 1.0% 1.3% 0.7% 100.0%

Page 103: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 93

Q5 and Q12 - How many blocks did you/will you walk? By Route

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

1 45.9% 38.7% 11.0% 3.1% 1.3% 100.0% 1.83

2 32.6% 45.2% 15.1% 4.0% 3.1% 100.0% 2.33

3 37.9% 41.8% 14.4% 2.8% 3.1% 100.0% 2.24

4 51.1% 32.5% 9.8% 4.4% 2.2% 100.0% 2.05

5 35.8% 42.6% 14.8% 4.9% 1.9% 100.0% 2.12

6 31.1% 44.4% 15.8% 6.5% 2.2% 100.0% 2.31

7 35.9% 45.6% 13.8% 4.1% 0.5% 100.0% 2.14

8 58.9% 30.1% 6.9% 2.9% 1.1% 100.0% 1.78

9 40.9% 40.4% 13.2% 4.0% 1.5% 100.0% 2.22

10 33.6% 43.8% 14.8% 5.5% 2.4% 100.0% 2.43

11 39.3% 42.5% 10.1% 6.2% 1.9% 100.0% 2.25

13 44.3% 36.9% 13.2% 3.7% 1.8% 100.0% 2.15

14 46.9% 35.8% 9.4% 4.1% 3.8% 100.0% 2.09

15 30.0% 48.6% 15.5% 3.9% 1.9% 100.0% 2.41

18 34.1% 48.4% 11.0% 2.2% 4.4% 100.0% 1.91

20 28.7% 41.4% 15.2% 7.8% 6.9% 100.0% 3.13

25 35.5% 37.1% 15.5% 7.3% 4.5% 100.0% 2.61

27 26.0% 46.0% 16.3% 7.8% 3.8% 100.0% 2.74

28 32.2% 43.3% 13.3% 7.3% 3.9% 100.0% 2.65

30 40.5% 39.4% 13.5% 3.4% 3.3% 100.0% 2.33

31 40.4% 38.9% 14.8% 3.0% 3.0% 100.0% 2.11

35 31.4% 43.8% 14.6% 7.4% 2.8% 100.0% 2.44

41 41.6% 39.4% 12.5% 5.4% 1.1% 100.0% 2.23

44 37.9% 41.2% 13.5% 5.6% 1.8% 100.0% 2.35

50 32.6% 38.4% 17.3% 6.1% 5.5% 100.0% 2.82

83 38.9% 42.0% 9.2% 8.4% 1.5% 100.0% 2.09

84 34.3% 48.0% 15.7% 1.0% 1.0% 100.0% 2.08

86 51.4% 26.4% 11.1% 8.3% 2.8% 100.0% 1.98

88 42.7% 33.3% 15.6% 8.3% 0.0% 100.0% 1.96

105 35.4% 42.7% 15.0% 4.6% 2.3% 100.0% 2.33

115 42.9% 37.8% 11.2% 6.1% 1.9% 100.0% 2.21

120 32.1% 42.6% 15.0% 7.1% 3.2% 100.0% 2.55

150 38.5% 39.9% 11.6% 6.9% 3.1% 100.0% 2.47

Page 104: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 94

Q5 and Q12 - How many blocks did you/will you walk? By Route (continued)

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

201 51.2% 30.3% 16.9% 0.0% 1.5% 100.0% 1.65

202 48.1% 37.5% 11.1% 2.7% 0.6% 100.0% 1.89

210 30.5% 31.1% 19.2% 17.5% 1.7% 100.0% 2.84

701 44.4% 40.9% 10.0% 3.0% 1.7% 100.0% 1.84

704 46.2% 40.2% 8.6% 4.1% 0.9% 100.0% 1.86

705 48.6% 34.7% 11.0% 3.4% 2.3% 100.0% 2.04

707 30.8% 49.0% 11.5% 4.8% 3.8% 100.0% 2.68

709 41.8% 35.5% 17.1% 3.5% 2.0% 100.0% 2.16

712 42.0% 43.3% 9.0% 3.5% 2.2% 100.0% 2.01

815 44.2% 38.2% 9.4% 5.3% 2.9% 100.0% 1.84

816 43.8% 36.7% 12.8% 3.9% 2.8% 100.0% 2.08

832 41.3% 25.4% 15.2% 10.1% 8.0% 100.0% 2.54

833 49.4% 28.8% 11.2% 8.2% 2.2% 100.0% 1.98

834 55.4% 25.7% 2.7% 6.8% 9.5% 100.0% 2.65

844 47.9% 27.1% 16.4% 5.0% 3.6% 100.0% 2.08

845 42.9% 40.1% 10.6% 5.4% 1.0% 100.0% 1.95

848 41.4% 40.6% 13.8% 2.4% 1.8% 100.0% 2.13

851 42.8% 38.8% 11.7% 4.9% 1.8% 100.0% 2.09

854 45.1% 36.4% 13.5% 3.9% 1.1% 100.0% 2.02

855 35.5% 46.0% 13.4% 3.9% 1.2% 100.0% 1.89

856 36.0% 40.0% 13.8% 7.3% 3.0% 100.0% 2.44

864 40.7% 38.3% 13.3% 4.3% 3.4% 100.0% 2.08

870 22.2% 61.1% 11.1% 5.6% 0.0% 100.0% 2.27

871 37.9% 50.2% 9.7% 2.2% 0.0% 100.0% 1.84

872 31.4% 44.8% 13.8% 8.0% 1.9% 100.0% 2.36

874 42.3% 41.3% 10.5% 4.9% 1.0% 100.0% 1.78

875 37.9% 48.8% 6.2% 4.6% 2.4% 100.0% 2.05

901 40.0% 36.8% 12.4% 7.9% 3.0% 100.0% 2.47

904 17.1% 46.3% 22.0% 9.8% 4.9% 100.0% 3.52

905 42.8% 42.8% 9.7% 2.4% 2.4% 100.0% 2.08

916 41.7% 42.8% 10.6% 0.0% 4.9% 100.0% 1.96

917 32.0% 38.8% 15.7% 10.8% 2.8% 100.0% 2.19

921 39.9% 41.8% 7.7% 5.9% 4.6% 100.0% 2.38

923 27.8% 45.8% 13.6% 6.9% 6.0% 100.0% 2.87

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SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 95

Q5 and Q12 - How many blocks did you/will you walk? By Route (continued)

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

928 40.5% 39.3% 10.6% 4.5% 5.1% 100.0% 2.32

929 41.6% 39.2% 12.0% 4.8% 2.4% 100.0% 2.05

932 48.2% 35.9% 11.1% 4.5% 0.3% 100.0% 1.61

933 47.0% 38.8% 8.4% 4.2% 1.6% 100.0% 1.84

934 49.5% 35.5% 10.5% 3.7% 0.8% 100.0% 1.87

936 37.7% 40.5% 13.2% 5.8% 2.7% 100.0% 2.36

955 38.4% 42.5% 12.7% 3.5% 2.9% 100.0% 2.19

960 27.2% 40.4% 14.0% 11.8% 6.6% 100.0% 3.10

961 42.4% 40.4% 11.0% 4.9% 1.3% 100.0% 1.87

962 39.0% 38.5% 15.6% 4.9% 2.0% 100.0% 2.11

963 50.9% 36.0% 8.0% 3.4% 1.7% 100.0% 1.96

964 40.9% 30.5% 15.5% 9.1% 4.1% 100.0% 2.69

965 38.3% 39.1% 13.9% 6.1% 2.6% 100.0% 2.13

967 49.0% 38.8% 12.2% 0.0% 0.0% 100.0% 1.60

968 41.9% 35.6% 16.9% 4.4% 1.3% 100.0% 2.19

972 44.8% 27.6% 20.7% 0.0% 6.9% 100.0% 2.35

973 24.2% 33.3% 24.2% 6.1% 12.1% 100.0% 2.77

978 12.5% 25.0% 50.0% 12.5% 0.0% 100.0% 3.33

979 11.1% 74.1% 0.0% 7.4% 7.4% 100.0% 2.48

992 37.7% 35.7% 14.3% 7.8% 4.5% 100.0% 2.47

Total 39.5% 40.6% 12.8% 4.8% 2.3% 100.0% 2.20

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 96

Planners Q20 - Do you have a car that could have been used to make this

trip? By Route

No Yes Total

1 86.1% 13.9% 100.0%

2 76.0% 24.0% 100.0%

3 77.5% 22.5% 100.0%

4 73.5% 26.5% 100.0%

5 70.8% 29.2% 100.0%

6 85.3% 14.7% 100.0%

7 79.7% 20.3% 100.0%

8 70.3% 29.7% 100.0%

9 77.9% 22.1% 100.0%

10 75.9% 24.1% 100.0%

11 76.0% 24.0% 100.0%

13 81.3% 18.7% 100.0%

14 73.4% 26.6% 100.0%

15 75.4% 24.6% 100.0%

18 79.4% 20.6% 100.0%

20 71.2% 28.8% 100.0%

25 79.8% 20.2% 100.0%

27 77.2% 22.8% 100.0%

28 72.7% 27.3% 100.0%

30 59.4% 40.6% 100.0%

31 75.3% 24.7% 100.0%

35 81.1% 18.9% 100.0%

41 60.9% 39.1% 100.0%

44 89.3% 10.7% 100.0%

50 63.3% 36.7% 100.0%

83 70.3% 29.7% 100.0%

84 88.8% 11.2% 100.0%

86 58.3% 41.7% 100.0%

88 80.7% 19.3% 100.0%

105 78.8% 21.2% 100.0%

115 71.4% 28.6% 100.0%

120 83.1% 16.9% 100.0%

150 58.2% 41.8% 100.0%

Page 107: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 97

Planners Q20 - Do you have a car that

could have been used to make this trip?

By Route (continued)

No Yes Total

201 43.5% 56.5% 100.0%

202 38.2% 61.8% 100.0%

210 40.9% 59.1% 100.0%

701 74.0% 26.0% 100.0%

704 75.4% 24.6% 100.0%

705 66.0% 34.0% 100.0%

707 75.7% 24.3% 100.0%

709 76.5% 23.5% 100.0%

712 78.8% 21.2% 100.0%

815 83.6% 16.4% 100.0%

816 75.7% 24.3% 100.0%

832 80.9% 19.1% 100.0%

833 81.7% 18.3% 100.0%

834 70.5% 29.5% 100.0%

844 81.3% 18.7% 100.0%

845 85.2% 14.8% 100.0%

848 85.5% 14.5% 100.0%

851 93.4% 6.6% 100.0%

854 86.6% 13.4% 100.0%

855 77.2% 22.8% 100.0%

856 81.8% 18.2% 100.0%

864 82.0% 18.0% 100.0%

870 84.6% 15.4% 100.0%

871 74.5% 25.5% 100.0%

872 83.6% 16.4% 100.0%

874 75.7% 24.3% 100.0%

875 82.8% 17.2% 100.0%

901 67.5% 32.5% 100.0%

904 93.8% 6.3% 100.0%

905 70.2% 29.8% 100.0%

916 86.9% 13.1% 100.0%

917 82.7% 17.3% 100.0%

921 60.9% 39.1% 100.0%

Page 108: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 98

Planners Q20 - Do you have a car that

could have been used to make this trip?

By Route (continued)

No Yes Total

923 71.2% 28.8% 100.0%

928 75.6% 24.4% 100.0%

929 83.3% 16.7% 100.0%

932 74.9% 25.1% 100.0%

933 79.0% 21.0% 100.0%

934 73.3% 26.7% 100.0%

936 83.0% 17.0% 100.0%

955 75.9% 24.1% 100.0%

960 70.5% 29.5% 100.0%

961 76.0% 24.0% 100.0%

962 78.6% 21.4% 100.0%

963 83.9% 16.1% 100.0%

964 78.0% 22.0% 100.0%

965 69.0% 31.0% 100.0%

967 75.0% 25.0% 100.0%

968 65.2% 34.8% 100.0%

972 50.0% 50.0% 100.0%

973 8.1% 91.9% 100.0%

978 20.3% 79.7% 100.0%

979 41.8% 58.2% 100.0%

992 55.5% 44.5% 100.0%

Total 74.8% 25.2% 100.0%

Page 109: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 99

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route

SDM Monthly

pass Monthly

pass

Half month/14 day pass

Day pass

Single ride

Youth monthly

pass College

pass Juror pass Other Total

1 30.5% 34.1% 0.0% 16.4% 4.7% 6.5% 4.2% 0.0% 3.6% 100.0%

2 25.4% 43.6% 0.0% 9.3% 6.7% 6.2% 4.5% 1.0% 3.3% 100.0%

3 34.3% 28.2% 0.0% 19.1% 4.7% 3.8% 6.4% 0.0% 3.5% 100.0%

4 20.0% 35.7% 0.5% 20.4% 6.5% 11.4% 3.1% 0.0% 2.5% 100.0%

5 22.7% 36.2% 0.0% 11.9% 2.2% 18.0% 6.4% 0.0% 2.5% 100.0%

6 31.3% 32.6% 0.0% 17.5% 5.2% 8.6% 1.8% 0.0% 2.9% 100.0%

7 18.5% 41.1% 1.6% 25.9% 2.6% 6.3% 2.2% 0.0% 1.7% 100.0%

8 23.7% 28.3% 0.0% 32.0% 6.4% 2.8% 5.6% 0.0% 1.3% 100.0%

9 16.1% 30.4% 0.4% 33.1% 3.8% 9.3% 3.0% 0.5% 3.4% 100.0%

10 30.5% 32.8% 0.0% 17.6% 6.7% 4.0% 5.0% 1.1% 2.3% 100.0%

11 26.7% 32.3% 0.0% 20.1% 7.0% 8.2% 3.8% 0.0% 2.0% 100.0%

13 19.2% 38.2% 0.0% 21.1% 3.3% 13.6% 3.4% 0.0% 1.3% 100.0%

14 18.9% 17.1% 1.3% 26.2% 9.5% 2.0% 22.8% 0.9% 1.3% 100.0%

15 22.5% 33.4% 0.0% 15.9% 3.2% 7.2% 16.1% 1.0% 0.7% 100.0%

18 19.8% 40.6% 0.0% 22.6% 1.9% 4.7% 3.8% 0.0% 6.6% 100.0%

20 24.0% 29.8% 0.0% 27.9% 2.8% 5.3% 7.1% 0.0% 3.0% 100.0%

25 24.5% 32.1% 0.0% 18.7% 5.5% 10.5% 5.3% 0.0% 3.4% 100.0%

27 18.6% 31.8% 0.0% 20.2% 10.5% 7.7% 8.5% 0.0% 2.7% 100.0%

28 17.7% 28.1% 1.0% 25.6% 2.3% 19.8% 2.4% 0.0% 3.2% 100.0%

30 13.0% 19.9% 1.4% 10.0% 3.2% 2.6% 46.7% 0.4% 2.9% 100.0%

31 17.8% 46.7% 0.0% 27.8% 2.4% 3.0% 0.0% 2.4% 0.0% 100.0%

35 22.1% 33.5% 0.0% 31.6% 2.4% 2.0% 4.6% 0.0% 3.8% 100.0%

41 11.2% 15.8% 0.0% 13.4% 1.9% 4.6% 50.3% 0.6% 2.3% 100.0%

44 21.0% 40.2% 0.5% 14.5% 2.0% 10.3% 8.9% 0.0% 2.7% 100.0%

50 21.8% 42.0% 0.5% 12.4% 3.4% 9.3% 5.2% 0.9% 4.4% 100.0%

83 29.9% 43.3% 1.0% 18.6% 1.0% 3.1% 1.0% 2.1% 0.0% 100.0%

84 34.1% 45.1% 0.0% 14.6% 2.4% 0.0% 0.0% 0.0% 3.7% 100.0%

86 15.6% 13.3% 0.0% 24.4% 0.0% 0.0% 40.0% 0.0% 6.7% 100.0%

88 16.7% 45.2% 0.0% 38.1% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

105 20.5% 36.0% 1.6% 21.7% 3.9% 7.0% 6.7% 1.0% 1.6% 100.0%

115 12.9% 32.4% 0.4% 12.3% 3.5% 11.7% 23.2% 0.7% 2.9% 100.0%

120 30.0% 35.9% 1.0% 18.7% 3.1% 2.9% 6.4% 0.0% 1.9% 100.0%

Page 110: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 100

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route (continued)

SDM Monthly

pass Monthly

pass

Half month/14 day pass

Day pass

Single ride

Youth monthly

pass College

pass Juror pass Other Total

150 17.0% 25.1% 0.0% 11.9% 1.8% 1.5% 39.9% 0.0% 2.8% 100.0%

201 1.0% 4.0% 0.0% 1.0% 0.0% 1.0% 92.2% 0.0% 1.0% 100.0%

202 1.9% 4.0% 0.0% 0.3% 0.3% 0.3% 90.8% 0.0% 2.4% 100.0%

210 21.7% 53.7% 0.0% 8.6% 0.0% 6.6% 2.0% 0.0% 7.4% 100.0%

701 8.6% 37.6% 0.7% 16.4% 6.1% 15.1% 10.1% 1.3% 4.0% 100.0%

704 19.0% 39.0% 0.8% 16.8% 6.4% 12.5% 4.2% 0.0% 1.2% 100.0%

705 13.2% 24.5% 0.0% 26.4% 10.0% 12.3% 11.7% 0.0% 1.8% 100.0%

707 11.6% 30.4% 1.4% 31.9% 7.2% 7.2% 5.8% 0.0% 4.3% 100.0%

709 10.0% 31.2% 1.0% 18.4% 6.6% 15.9% 14.1% 0.0% 2.8% 100.0%

712 14.8% 33.5% 0.0% 24.4% 3.9% 9.5% 12.7% 0.0% 1.2% 100.0%

815 27.0% 30.3% 0.0% 26.7% 3.3% 5.8% 2.6% 0.0% 4.2% 100.0%

816 22.0% 31.3% 0.9% 20.8% 8.2% 7.3% 6.1% 0.0% 3.4% 100.0%

832 31.3% 26.1% 0.0% 10.8% 18.2% 6.3% 5.1% 2.3% 0.0% 100.0%

833 17.9% 29.5% 1.8% 20.5% 15.2% 6.0% 6.0% 0.0% 3.3% 100.0%

834 11.1% 42.4% 0.0% 2.0% 13.1% 20.2% 7.1% 0.0% 4.0% 100.0%

844 4.1% 18.9% 4.9% 9.8% 17.2% 36.9% 0.0% 0.0% 8.2% 100.0%

845 9.2% 31.3% 0.0% 27.6% 11.0% 12.3% 0.0% 0.0% 8.6% 100.0%

848 20.7% 33.1% 0.6% 17.0% 10.4% 11.5% 3.0% 0.7% 3.0% 100.0%

851 15.5% 49.8% 1.5% 21.4% 2.2% 6.3% 0.0% 0.0% 3.3% 100.0%

854 13.0% 32.9% 0.0% 20.2% 0.0% 10.2% 20.6% 0.0% 3.0% 100.0%

855 23.9% 24.0% 0.8% 20.0% 4.7% 18.2% 5.2% 0.0% 3.2% 100.0%

856 21.5% 30.5% 0.0% 19.4% 7.0% 11.4% 8.1% 0.0% 2.1% 100.0%

864 14.9% 37.3% 0.0% 18.9% 13.4% 4.1% 5.3% 0.0% 6.1% 100.0%

870 32.1% 39.3% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 14.3% 100.0%

871 19.5% 25.1% 0.0% 30.3% 11.3% 0.0% 2.6% 3.0% 8.2% 100.0%

872 29.7% 27.6% 0.0% 17.0% 4.2% 6.4% 2.1% 0.0% 13.1% 100.0%

874 12.5% 39.1% 0.0% 23.4% 5.4% 8.9% 3.6% 1.8% 5.4% 100.0%

875 23.6% 34.9% 0.0% 13.9% 2.4% 3.8% 9.3% 0.0% 12.1% 100.0%

901 18.2% 32.4% 1.8% 26.4% 8.2% 6.7% 1.2% 1.2% 4.0% 100.0%

904 0.0% 0.0% 0.0% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

905 10.2% 24.1% 0.6% 42.0% 10.5% 7.9% 3.2% 0.0% 1.5% 100.0%

916 13.1% 41.5% 1.7% 26.7% 6.8% 5.1% 3.4% 0.0% 1.7% 100.0%

Page 111: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 101

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route (continued)

SDM Monthly

pass Monthly

pass

Half month/14 day pass

Day pass

Single ride

Youth monthly

pass College

pass Juror pass Other Total

917 17.4% 41.9% 0.0% 13.1% 7.2% 1.7% 11.4% 0.0% 7.2% 100.0%

921 11.6% 19.8% 0.0% 10.3% 6.2% 2.8% 45.3% 0.0% 4.1% 100.0%

923 22.4% 20.0% 0.0% 23.2% 14.3% 9.5% 7.4% 0.0% 3.3% 100.0%

928 17.2% 36.6% 0.0% 30.1% 3.3% 6.3% 3.9% 0.7% 1.9% 100.0%

929 14.8% 32.8% 1.9% 21.4% 9.4% 8.0% 2.5% 0.0% 9.3% 100.0%

932 21.4% 29.4% 0.0% 23.2% 6.5% 10.9% 4.9% 0.0% 3.6% 100.0%

933 16.7% 36.1% 0.0% 23.9% 4.3% 11.0% 3.6% 1.0% 3.3% 100.0%

934 14.4% 34.0% 0.6% 28.8% 3.9% 8.5% 4.6% 0.0% 5.2% 100.0%

936 22.0% 34.0% 0.7% 18.7% 6.3% 9.0% 8.8% 0.0% 0.6% 100.0%

955 15.0% 37.1% 0.9% 15.6% 3.7% 12.1% 10.9% 0.0% 4.7% 100.0%

960 24.1% 43.1% 0.0% 18.8% 7.1% 2.3% 1.0% 0.0% 3.6% 100.0%

961 14.2% 42.6% 0.0% 23.9% 1.5% 9.0% 7.4% 0.0% 1.5% 100.0%

962 24.3% 27.2% 0.6% 23.7% 5.0% 12.0% 2.7% 0.0% 4.5% 100.0%

963 9.4% 47.0% 0.0% 26.7% 2.9% 3.2% 4.6% 0.0% 6.3% 100.0%

964 19.7% 28.9% 0.0% 17.3% 8.1% 22.0% 0.0% 0.0% 4.0% 100.0%

965 25.2% 29.8% 0.0% 19.8% 4.6% 13.0% 3.8% 0.0% 3.8% 100.0%

967 15.5% 47.9% 0.0% 8.5% 4.2% 8.5% 11.3% 0.0% 4.2% 100.0%

968 25.5% 40.9% 0.0% 11.7% 2.2% 6.6% 4.4% 0.0% 8.8% 100.0%

972 32.1% 39.3% 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% 14.3% 100.0%

973 12.7% 54.5% 0.0% 12.7% 16.4% 0.0% 0.0% 0.0% 3.6% 100.0%

978 0.0% 82.3% 0.0% 2.5% 6.3% 2.5% 0.0% 0.0% 6.3% 100.0%

979 7.4% 29.6% 0.0% 40.7% 1.9% 0.0% 1.9% 0.0% 18.5% 100.0%

992 12.0% 24.6% 0.0% 30.6% 25.8% 0.0% 1.6% 0.0% 5.4% 100.0%

Total 19.6% 32.1% 0.5% 19.7% 5.0% 7.8% 11.9% 0.2% 3.1% 100.0%

Page 112: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 102

Planners Q26 - How did you pay for your pass? By Route

Cash Check

Credit/debit card single purchase

Credit/debit card auto

reload

Auto withdrawal from bank

account

Employer paid all or part Other

College ID Total

1 77.3% 3.6% 5.8% 0.5% 1.0% 4.5% 6.8% 0.5% 100.0%

2 78.0% 0.7% 5.7% 0.0% 0.7% 6.7% 7.2% 1.0% 100.0%

3 80.2% 1.6% 3.8% 0.4% 0.0% 4.1% 7.1% 2.7% 100.0%

4 81.8% 1.5% 4.1% 0.5% 0.5% 2.2% 8.5% 0.9% 100.0%

5 79.1% 3.0% 3.4% 0.0% 0.0% 5.4% 8.1% 1.0% 100.0%

6 81.5% 2.3% 8.4% 0.0% 0.0% 2.0% 5.3% 0.4% 100.0%

7 77.5% 3.7% 7.6% 0.0% 0.4% 2.9% 6.9% 1.0% 100.0%

8 82.1% 3.5% 6.8% 0.0% 0.5% 3.5% 3.8% 0.0% 100.0%

9 80.9% 1.2% 10.1% 0.5% 0.0% 3.0% 3.3% 0.9% 100.0%

10 74.3% 3.7% 6.7% 1.2% 0.0% 6.7% 6.7% 0.7% 100.0%

11 67.8% 5.4% 9.4% 0.0% 1.2% 10.8% 3.7% 1.8% 100.0%

13 86.0% 1.1% 4.6% 0.6% 0.0% 3.6% 4.1% 0.0% 100.0%

14 78.7% 4.0% 8.7% 0.9% 0.9% 2.2% 4.5% 0.0% 100.0%

15 74.1% 5.5% 9.1% 1.4% 0.0% 5.4% 4.4% 0.0% 100.0%

18 80.0% 3.3% 11.7% 0.0% 1.7% 0.0% 3.3% 0.0% 100.0%

20 79.8% 1.4% 8.4% 1.1% 0.0% 5.5% 3.4% 0.4% 100.0%

25 80.8% 1.3% 3.1% 2.6% 1.3% 5.5% 4.7% 0.8% 100.0%

27 82.4% 1.5% 7.3% 0.0% 0.0% 3.8% 1.6% 3.3% 100.0%

28 71.1% 1.8% 3.8% 0.0% 0.8% 4.4% 7.1% 11.0% 100.0%

30 46.0% 1.9% 9.5% 0.0% 0.0% 16.1% 6.9% 19.6% 100.0%

31 75.1% 4.7% 15.4% 0.0% 0.0% 2.4% 2.4% 0.0% 100.0%

35 73.2% 4.2% 9.3% 1.1% 0.6% 5.3% 3.6% 2.7% 100.0%

41 42.1% 1.2% 9.8% 0.0% 1.1% 16.3% 10.7% 18.9% 100.0%

44 72.6% 1.1% 12.0% 0.0% 0.0% 4.1% 9.0% 1.1% 100.0%

50 65.1% 3.3% 9.7% 1.9% 1.5% 10.1% 8.2% 0.0% 100.0%

83 74.0% 5.2% 2.1% 0.0% 0.0% 13.5% 2.1% 3.1% 100.0%

84 34.5% 17.2% 14.9% 0.0% 0.0% 32.2% 1.1% 0.0% 100.0%

86 52.2% 0.0% 0.0% 0.0% 0.0% 26.1% 6.5% 15.2% 100.0%

88 73.2% 0.0% 19.5% 0.0% 0.0% 7.3% 0.0% 0.0% 100.0%

105 79.4% 1.6% 8.1% 2.4% 0.0% 2.9% 4.9% 0.7% 100.0%

115 79.7% 3.9% 5.9% 1.1% 0.0% 2.2% 6.1% 1.1% 100.0%

Page 113: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 103

Planners Q26 - How did you pay for your pass? By Route (continued)

Cash Check

Credit/debit card single purchase

Credit/debit card auto

reload

Auto withdrawal from bank

account

Employer paid all or part Other

College ID Total

120 70.7% 4.5% 15.5% 1.3% 0.0% 1.9% 6.2% 0.0% 100.0%

150 51.2% 4.0% 5.0% 1.5% 0.9% 17.9% 5.7% 13.7% 100.0%

201 7.2% 0.0% 0.0% 2.2% 4.0% 35.9% 14.1% 36.6% 100.0%

202 7.2% 1.7% 4.4% 0.3% 3.3% 22.0% 18.3% 42.8% 100.0%

210 36.7% 8.9% 21.8% 3.6% 0.0% 23.8% 5.2% 0.0% 100.0%

701 83.6% 2.7% 6.4% 0.5% 0.0% 3.4% 2.9% 0.5% 100.0%

704 83.4% 0.0% 6.6% 0.0% 0.0% 3.6% 4.9% 1.4% 100.0%

705 79.7% 0.0% 7.4% 0.0% 2.3% 5.3% 5.3% 0.0% 100.0%

707 82.6% 2.3% 5.3% 0.0% 0.0% 6.1% 2.3% 1.5% 100.0%

709 78.3% 3.3% 10.0% 0.7% 0.0% 5.1% 1.9% 0.8% 100.0%

712 76.9% 5.1% 9.8% 0.5% 0.0% 2.8% 4.4% 0.5% 100.0%

815 74.7% 0.9% 11.3% 1.6% 0.0% 2.8% 4.3% 4.4% 100.0%

816 80.6% 1.5% 5.1% 1.9% 0.0% 2.2% 6.9% 1.9% 100.0%

832 76.7% 2.8% 4.0% 0.0% 2.3% 7.4% 6.8% 0.0% 100.0%

833 79.8% 3.2% 6.7% 0.0% 0.0% 5.3% 5.0% 0.0% 100.0%

834 75.0% 0.0% 7.0% 0.0% 0.0% 0.0% 18.0% 0.0% 100.0%

844 81.1% 1.9% 15.1% 0.0% 0.0% 0.0% 1.9% 0.0% 100.0%

845 77.6% 2.6% 9.7% 3.1% 0.0% 4.6% 2.6% 0.0% 100.0%

848 77.2% 2.1% 7.9% 0.0% 0.0% 3.4% 8.2% 1.2% 100.0%

851 89.5% 0.0% 8.4% 0.0% 0.0% 2.2% 0.0% 0.0% 100.0%

854 79.9% 4.5% 6.7% 0.8% 0.0% 3.7% 4.5% 0.0% 100.0%

855 74.9% 3.6% 6.8% 0.8% 1.5% 4.8% 6.9% 0.7% 100.0%

856 82.9% 3.8% 7.4% 0.0% 0.0% 1.6% 2.9% 1.5% 100.0%

864 85.9% 1.2% 4.2% 0.0% 0.5% 1.8% 5.9% 0.5% 100.0%

870 7.4% 0.0% 48.1% 14.8% 0.0% 14.8% 14.8% 0.0% 100.0%

871 76.3% 0.0% 5.5% 0.0% 3.2% 3.2% 11.9% 0.0% 100.0%

872 81.6% 2.0% 6.1% 2.0% 0.0% 2.0% 6.1% 0.0% 100.0%

874 79.2% 5.3% 3.5% 0.0% 0.0% 1.8% 10.3% 0.0% 100.0%

875 72.9% 5.6% 12.9% 1.4% 0.0% 0.0% 7.2% 0.0% 100.0%

901 73.2% 3.7% 9.4% 0.5% 1.2% 6.9% 4.1% 1.1% 100.0%

904 92.3% 0.0% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 104

Planners Q26 - How did you pay for your pass? By Route (continued)

Cash Check

Credit/debit card single purchase

Credit/debit card auto

reload

Auto withdrawal from bank

account

Employer paid all or part Other

College ID Total

905 87.9% 0.5% 3.0% 0.0% 1.0% 4.0% 3.6% 0.0% 100.0%

916 76.3% 8.6% 5.9% 0.0% 0.0% 7.5% 1.6% 0.0% 100.0%

917 81.4% 1.8% 4.4% 0.0% 0.0% 4.9% 7.5% 0.0% 100.0%

921 33.0% 1.8% 12.7% 1.5% 0.0% 21.8% 10.6% 18.6% 100.0%

923 77.9% 2.7% 9.9% 0.7% 1.3% 3.9% 2.7% 0.7% 100.0%

928 76.5% 0.6% 12.8% 0.6% 0.0% 3.5% 4.7% 1.4% 100.0%

929 79.9% 2.8% 7.2% 0.9% 0.0% 3.3% 5.9% 0.0% 100.0%

932 79.7% 2.4% 0.5% 0.0% 1.3% 7.1% 9.0% 0.0% 100.0%

933 84.9% 0.7% 3.2% 0.5% 0.5% 4.1% 6.1% 0.0% 100.0%

934 84.3% 0.0% 6.5% 0.0% 0.0% 4.6% 4.6% 0.0% 100.0%

936 83.8% 4.5% 3.8% 0.0% 0.7% 1.3% 4.2% 1.5% 100.0%

955 87.2% 1.0% 2.1% 0.0% 1.2% 2.3% 5.1% 1.1% 100.0%

960 64.1% 0.0% 19.2% 0.0% 0.0% 14.1% 2.6% 0.0% 100.0%

961 83.7% 0.7% 5.7% 0.7% 0.0% 4.3% 4.9% 0.0% 100.0%

962 85.1% 3.2% 3.3% 0.0% 0.0% 2.0% 6.5% 0.0% 100.0%

963 82.8% 1.7% 6.4% 1.4% 0.0% 0.0% 7.6% 0.0% 100.0%

964 76.9% 4.5% 5.1% 4.5% 0.0% 0.0% 9.0% 0.0% 100.0%

965 81.8% 2.2% 9.5% 0.0% 0.0% 4.4% 2.2% 0.0% 100.0%

967 82.7% 0.0% 4.0% 0.0% 0.0% 5.3% 8.0% 0.0% 100.0%

968 63.9% 0.0% 6.8% 0.0% 0.0% 17.3% 12.0% 0.0% 100.0%

972 16.7% 0.0% 16.7% 37.5% 0.0% 20.8% 8.3% 0.0% 100.0%

973 3.5% 0.0% 71.9% 8.8% 0.0% 12.3% 3.5% 0.0% 100.0%

978 12.7% 0.0% 35.2% 9.9% 2.8% 39.4% 0.0% 0.0% 100.0%

979 52.3% 0.0% 22.7% 4.5% 2.3% 15.9% 2.3% 0.0% 100.0%

992 81.5% 1.0% 8.3% 1.0% 0.0% 4.8% 3.3% 0.0% 100.0%

Page 115: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 105

Q27 - Where did you buy your pass? By Route

At a rail

station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

InternetBy

phoneBy

mail From my employer Other School Bus Total

1 7.6% 16.8% 33.8% 12.9% 1.2% 1.3% 1.5% 4.9% 8.4% 4.9% 6.7% 100.0%

2 3.8% 31.1% 24.6% 10.6% 0.7% 0.0% 0.5% 5.2% 9.7% 6.9% 6.9% 100.0%

3 9.4% 23.6% 21.9% 18.0% 0.0% 0.0% 0.6% 4.0% 11.6% 4.8% 6.1% 100.0%

4 9.2% 20.7% 34.5% 13.7% 0.6% 0.0% 1.7% 2.3% 6.3% 6.2% 4.9% 100.0%

5 6.5% 27.4% 25.8% 14.5% 0.0% 0.0% 1.4% 3.8% 8.7% 6.5% 5.4% 100.0%

6 8.3% 12.0% 39.1% 17.5% 2.1% 0.0% 0.5% 3.0% 7.5% 2.7% 7.3% 100.0%

7 8.4% 20.7% 24.1% 15.6% 1.2% 0.0% 1.1% 5.8% 9.4% 2.5% 11.2% 100.0%

8 22.6% 19.9% 22.9% 6.5% 1.1% 0.5% 0.0% 8.9% 4.2% 4.4% 8.9% 100.0%

9 19.9% 21.7% 22.7% 5.3% 0.4% 0.5% 0.4% 5.2% 7.3% 4.5% 12.2% 100.0%

10 7.6% 15.1% 31.5% 13.4% 0.0% 0.7% 0.7% 8.9% 8.7% 2.0% 11.3% 100.0%

11 12.6% 21.3% 34.7% 3.8% 0.8% 1.4% 1.0% 8.5% 5.9% 4.4% 5.6% 100.0%

13 7.4% 20.8% 30.5% 17.5% 0.0% 0.0% 0.9% 3.3% 8.1% 3.8% 7.7% 100.0%

14 15.4% 20.1% 19.6% 2.2% 0.0% 0.0% 0.0% 3.7% 6.1% 20.3% 12.5% 100.0%

15 6.5% 29.8% 21.1% 10.0% 1.0% 0.5% 0.0% 5.5% 7.7% 12.0% 5.9% 100.0%

18 19.5% 11.5% 39.8% 8.0% 1.8% 0.0% 0.0% 0.0% 9.7% 1.8% 8.0% 100.0%

20 14.8% 20.1% 32.3% 2.9% 1.7% 0.5% 0.8% 4.7% 3.9% 6.7% 11.5% 100.0%

25 4.7% 20.2% 34.0% 8.3% 4.1% 0.0% 1.4% 8.3% 3.9% 8.3% 6.9% 100.0%

27 4.8% 13.1% 46.9% 9.0% 1.0% 0.0% 0.9% 1.9% 7.4% 5.0% 9.9% 100.0%

28 20.1% 19.1% 14.2% 6.4% 0.0% 0.0% 0.9% 2.3% 11.5% 15.9% 9.7% 100.0%

30 8.8% 16.1% 19.4% 2.6% 0.6% 0.0% 0.0% 10.0% 13.6% 24.8% 4.0% 100.0%

31 17.7% 15.0% 38.1% 8.8% 0.0% 0.0% 0.0% 6.1% 8.2% 0.0% 6.1% 100.0%

Page 116: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 106

Q27 - Where did you buy your pass? By Route (continued)

At a rail

station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

InternetBy

phoneBy

mail From my employer Other School Bus Total

35 15.3% 19.5% 21.0% 7.8% 0.0% 0.5% 0.0% 4.0% 9.1% 5.0% 17.7% 100.0%

41 7.3% 5.8% 21.3% 6.7% 1.5% 0.0% 0.0% 14.6% 10.5% 26.9% 5.4% 100.0%

44 12.6% 15.1% 27.3% 12.9% 0.7% 1.4% 0.0% 2.5% 10.6% 11.2% 5.8% 100.0%

50 5.9% 26.0% 40.5% 3.7% 1.0% 0.9% 0.5% 3.9% 8.5% 4.8% 4.2% 100.0%

83 13.0% 26.1% 25.0% 5.4% 0.0% 0.0% 0.0% 20.7% 2.2% 4.3% 3.3% 100.0%

84 16.5% 20.3% 46.8% 0.0% 1.3% 0.0% 0.0% 11.4% 1.3% 0.0% 2.5% 100.0%

86 11.9% 4.8% 9.5% 11.9% 0.0% 0.0% 0.0% 16.7% 7.1% 21.4% 16.7% 100.0%

88 9.1% 45.5% 30.3% 0.0% 0.0% 0.0% 0.0% 6.1% 9.1% 0.0% 0.0% 100.0%

105 13.7% 22.8% 28.8% 6.1% 1.7% 4.0% 0.0% 0.7% 10.4% 3.8% 7.9% 100.0%

115 6.5% 12.3% 32.0% 3.1% 0.8% 0.0% 2.1% 2.9% 9.4% 25.0% 6.0% 100.0%

120 8.6% 24.2% 32.6% 6.8% 1.9% 0.0% 1.7% 4.8% 7.1% 6.8% 5.6% 100.0%

150 6.5% 21.9% 16.2% 3.8% 1.3% 0.0% 0.7% 11.9% 6.5% 24.4% 6.8% 100.0%

201 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 24.5% 30.2% 41.4% 0.0% 100.0%

202 1.2% 1.3% 5.8% 0.0% 2.9% 0.0% 0.4% 15.7% 24.4% 48.3% 0.0% 100.0%

210 5.4% 32.5% 30.0% 0.0% 3.3% 0.0% 0.0% 15.4% 5.8% 3.8% 3.8% 100.0%

701 21.7% 18.8% 28.6% 8.8% 2.4% 0.0% 0.0% 6.3% 1.9% 7.2% 4.2% 100.0%

704 9.4% 22.4% 35.4% 8.5% 0.0% 0.0% 0.0% 5.8% 10.2% 3.5% 4.8% 100.0%

705 25.6% 8.4% 20.5% 3.2% 3.1% 0.0% 0.7% 3.1% 8.9% 18.8% 7.8% 100.0%

707 25.0% 5.6% 29.8% 4.8% 0.0% 0.0% 0.8% 9.7% 8.9% 8.1% 7.3% 100.0%

709 14.4% 18.8% 24.6% 6.2% 0.0% 0.4% 0.0% 6.0% 9.5% 14.8% 5.3% 100.0%

Page 117: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 107

Q27 - Where did you buy your pass? By Route (continued)

At a rail

station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

InternetBy

phoneBy

mail From my employer Other School Bus Total

712 18.0% 10.4% 29.9% 10.0% 0.0% 0.0% 0.0% 1.4% 6.7% 17.6% 6.1% 100.0%

815 7.9% 14.4% 40.9% 6.3% 0.8% 0.0% 0.0% 2.9% 4.5% 7.5% 14.7% 100.0%

816 9.9% 18.8% 36.4% 1.8% 3.2% 0.8% 2.7% 1.0% 10.2% 10.5% 4.5% 100.0%

832 10.1% 17.6% 36.5% 5.0% 0.0% 0.0% 0.0% 5.0% 12.6% 3.1% 10.1% 100.0%

833 18.0% 18.6% 28.6% 1.9% 0.0% 0.0% 0.0% 7.5% 9.0% 4.3% 12.1% 100.0%

834 12.1% 2.2% 61.5% 0.0% 4.4% 0.0% 0.0% 0.0% 9.9% 9.9% 0.0% 100.0%

844 6.5% 14.0% 67.3% 0.0% 0.0% 0.0% 0.0% 0.0% 12.1% 0.0% 0.0% 100.0%

845 0.0% 16.9% 44.8% 0.0% 0.0% 3.9% 0.0% 5.8% 8.4% 5.2% 14.9% 100.0%

848 8.0% 10.2% 50.6% 0.8% 1.9% 0.0% 0.6% 2.3% 8.6% 6.7% 10.3% 100.0%

851 1.6% 31.6% 52.2% 1.6% 5.5% 0.0% 0.0% 2.4% 1.2% 1.2% 2.8% 100.0%

854 11.8% 10.6% 31.5% 2.9% 1.9% 0.0% 0.0% 3.7% 7.8% 26.0% 3.9% 100.0%

855 8.8% 17.0% 43.4% 4.7% 1.6% 0.9% 0.0% 0.9% 9.6% 3.8% 9.4% 100.0%

856 10.7% 17.7% 33.8% 8.4% 2.4% 0.6% 1.0% 3.5% 7.4% 8.5% 6.1% 100.0%

864 8.8% 11.8% 43.0% 1.9% 0.0% 0.0% 2.8% 2.5% 13.3% 5.3% 10.6% 100.0%

870 0.0% 7.4% 22.2% 0.0% 40.7% 14.8% 0.0% 7.4% 7.4% 0.0% 0.0% 100.0%

871 17.7% 14.0% 24.2% 0.0% 0.0% 3.2% 0.0% 7.0% 10.2% 3.2% 20.4% 100.0%

872 6.5% 19.6% 45.7% 0.0% 0.0% 0.0% 2.2% 2.2% 13.0% 2.2% 8.7% 100.0%

874 9.2% 16.6% 33.3% 5.5% 0.0% 0.0% 1.8% 1.8% 11.1% 7.4% 13.2% 100.0%

875 5.0% 6.5% 60.2% 1.4% 0.0% 0.0% 2.2% 0.0% 10.6% 7.7% 6.5% 100.0%

901 19.3% 17.5% 24.3% 6.7% 0.5% 0.0% 0.0% 11.1% 6.5% 2.3% 11.7% 100.0%

904 91.7% 8.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

Page 118: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 108

Q27 - Where did you buy your pass? By Route (continued)

At a rail

station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

InternetBy

phoneBy

mail From my employer Other School Bus Total

905 27.4% 14.4% 17.7% 6.3% 0.0% 0.5% 0.0% 6.3% 4.1% 3.5% 19.9% 100.0%

916 13.0% 26.6% 27.2% 3.6% 0.0% 0.0% 6.5% 8.3% 3.6% 1.8% 9.5% 100.0%

917 6.3% 29.1% 27.8% 3.1% 3.1% 0.0% 0.0% 6.3% 4.5% 9.0% 10.8% 100.0%

921 4.1% 3.7% 26.6% 1.0% 4.2% 0.5% 1.0% 12.9% 13.3% 27.4% 5.4% 100.0%

923 9.7% 31.0% 22.3% 0.7% 1.4% 0.0% 0.9% 0.7% 8.7% 7.4% 17.3% 100.0%

928 9.3% 13.5% 34.1% 6.1% 2.0% 1.5% 1.5% 4.2% 6.4% 7.0% 14.4% 100.0%

929 16.6% 27.8% 26.3% 7.9% 0.8% 0.0% 0.0% 3.0% 6.1% 4.0% 7.6% 100.0%

932 22.5% 20.4% 28.9% 5.6% 0.0% 0.5% 0.0% 5.4% 6.0% 5.2% 5.4% 100.0%

933 16.7% 14.3% 40.7% 3.1% 0.0% 0.0% 0.7% 3.6% 6.5% 5.1% 9.3% 100.0%

934 18.6% 14.5% 37.2% 2.1% 0.7% 0.0% 0.0% 5.5% 4.2% 6.2% 11.1% 100.0%

936 12.0% 15.0% 32.1% 14.6% 0.7% 0.8% 0.0% 1.4% 6.2% 11.1% 6.1% 100.0%

955 10.7% 28.1% 22.3% 14.9% 0.0% 0.5% 0.6% 3.9% 3.3% 7.6% 8.2% 100.0%

960 6.3% 11.4% 53.3% 2.3% 4.6% 0.0% 0.0% 5.7% 9.7% 1.1% 5.7% 100.0%

961 18.4% 21.0% 29.9% 3.0% 0.7% 0.7% 0.0% 2.3% 6.8% 11.3% 5.8% 100.0%

962 8.5% 22.4% 34.1% 3.5% 0.6% 0.0% 0.0% 3.4% 10.1% 6.3% 11.0% 100.0%

963 13.7% 25.4% 27.0% 1.5% 6.9% 0.0% 0.0% 1.7% 8.4% 6.7% 8.6% 100.0%

964 5.4% 7.4% 60.1% 0.0% 0.0% 0.0% 0.0% 0.0% 5.4% 3.4% 18.2% 100.0%

965 4.8% 20.8% 28.8% 15.2% 2.4% 0.0% 4.0% 4.0% 7.2% 4.0% 8.8% 100.0%

967 29.5% 19.7% 27.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 18.0% 4.9% 100.0%

968 5.4% 21.5% 36.2% 4.6% 0.0% 0.0% 2.3% 5.4% 12.3% 6.9% 5.4% 100.0%

Page 119: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 109

Q27 - Where did you buy your pass? By Route (continued)

At a rail

station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

InternetBy

phoneBy

mail From my employer Other School Bus Total

972 50.0% 0.0% 0.0% 0.0% 16.7% 8.3% 8.3% 16.7% 0.0% 0.0% 0.0% 100.0%

973 79.6% 0.0% 0.0% 0.0% 9.3% 3.7% 0.0% 3.7% 3.7% 0.0% 0.0% 100.0%

978 46.1% 0.0% 0.0% 0.0% 9.2% 0.0% 0.0% 42.1% 2.6% 0.0% 0.0% 100.0%

979 37.9% 0.0% 6.9% 0.0% 6.9% 6.9% 0.0% 24.1% 13.8% 0.0% 3.4% 100.0%

992 21.7% 25.8% 15.3% 5.0% 0.0% 0.0% 0.0% 1.2% 9.5% 1.2% 20.2% 100.0%

Total 11.6% 19.3% 28.2% 8.2% 0.9% 0.3% 0.6% 5.6% 8.3% 9.2% 7.8% 100.0%

Page 120: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 110

Q19- How many days a week do you ride the bus/trolley/train?

By Route

1-3 days a week

4-6 days a week

7 days a week Total Average

1 10.3% 56.6% 33.1% 100.0% 5.42

2 14.0% 50.3% 35.7% 100.0% 5.35

3 9.7% 54.7% 35.6% 100.0% 5.43

4 10.6% 53.9% 35.5% 100.0% 5.53

5 8.1% 54.3% 37.6% 100.0% 5.64

6 9.6% 57.6% 32.8% 100.0% 5.55

7 11.7% 44.0% 44.4% 100.0% 5.62

8 15.6% 51.3% 33.1% 100.0% 5.27

9 18.5% 48.5% 33.0% 100.0% 5.21

10 15.0% 50.5% 34.4% 100.0% 5.33

11 15.5% 53.6% 30.9% 100.0% 5.32

13 9.6% 53.6% 36.8% 100.0% 5.57

14 14.2% 49.3% 36.5% 100.0% 5.37

15 11.9% 57.3% 30.8% 100.0% 5.37

18 12.9% 59.7% 27.4% 100.0% 5.25

20 14.3% 65.4% 20.3% 100.0% 5.06

25 11.9% 66.7% 21.4% 100.0% 5.18

27 17.3% 60.6% 22.2% 100.0% 5.00

28 13.9% 61.7% 24.4% 100.0% 5.19

30 13.1% 63.0% 23.9% 100.0% 5.14

31 14.2% 71.0% 14.8% 100.0% 5.04

35 17.5% 55.8% 26.6% 100.0% 5.00

41 13.5% 62.9% 23.6% 100.0% 5.17

44 10.8% 47.7% 41.5% 100.0% 5.62

50 10.8% 68.1% 21.1% 100.0% 5.22

83 15.5% 63.6% 20.9% 100.0% 4.93

84 17.2% 57.5% 25.3% 100.0% 4.96

86 24.4% 58.5% 17.1% 100.0% 4.60

88 5.9% 70.6% 23.5% 100.0% 5.44

105 14.6% 59.3% 26.1% 100.0% 5.15

115 14.2% 63.0% 22.9% 100.0% 5.02

120 12.7% 50.4% 36.9% 100.0% 5.39

150 17.1% 62.6% 20.2% 100.0% 4.98

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SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 111

Q19- How many days a week do you ride the bus/trolley/train?

By Route (continued)

1-3 days a week

4-6 days a week

7 days a week Total Average

201 8.5% 78.4% 13.1% 100.0% 4.95

202 11.3% 75.4% 13.3% 100.0% 5.01

210 16.6% 76.5% 6.9% 100.0% 4.66

701 15.5% 57.2% 27.3% 100.0% 5.26

704 15.9% 59.9% 24.1% 100.0% 5.09

705 27.0% 49.9% 23.1% 100.0% 4.71

707 36.3% 54.0% 9.7% 100.0% 4.12

709 15.3% 62.7% 22.0% 100.0% 5.05

712 12.2% 64.4% 23.4% 100.0% 5.15

815 20.5% 52.1% 27.4% 100.0% 5.05

816 15.1% 66.2% 18.6% 100.0% 4.89

832 20.2% 56.7% 23.0% 100.0% 4.88

833 26.9% 47.4% 25.7% 100.0% 4.80

834 6.7% 67.3% 26.0% 100.0% 5.32

844 12.5% 82.5% 5.0% 100.0% 4.55

845 24.1% 67.8% 8.0% 100.0% 4.45

848 14.1% 55.5% 30.4% 100.0% 5.26

851 10.7% 70.8% 18.5% 100.0% 5.14

854 15.6% 61.7% 22.6% 100.0% 4.96

855 11.2% 60.8% 27.9% 100.0% 5.21

856 14.1% 54.8% 31.1% 100.0% 5.28

864 9.3% 64.9% 25.7% 100.0% 5.31

870 0.0% 66.7% 33.3% 100.0% 5.80

871 6.3% 71.4% 22.3% 100.0% 5.35

872 21.3% 46.8% 31.9% 100.0% 5.11

874 14.7% 58.1% 27.1% 100.0% 5.11

875 11.7% 64.1% 24.2% 100.0% 5.23

901 20.7% 60.5% 18.8% 100.0% 4.89

904 100.0% 0.0% 0.0% 100.0% 1.00

905 18.0% 72.0% 10.0% 100.0% 4.78

916 28.2% 48.2% 23.5% 100.0% 4.50

917 11.7% 43.6% 44.7% 100.0% 5.44

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 112

Q19- How many days a week do you ride the bus/trolley/train?

By Route (continued)

1-3 days a week

4-6 days a week

7 days a week Total Average

921 10.3% 79.4% 10.3% 100.0% 4.94

923 16.9% 63.5% 19.6% 100.0% 4.96

928 17.3% 59.5% 23.1% 100.0% 5.10

929 13.9% 50.8% 35.3% 100.0% 5.35

932 15.6% 51.5% 32.9% 100.0% 5.23

933 13.3% 54.4% 32.3% 100.0% 5.30

934 16.0% 52.7% 31.3% 100.0% 5.19

936 14.8% 56.7% 28.5% 100.0% 5.23

955 13.1% 51.5% 35.4% 100.0% 5.44

960 8.9% 70.2% 20.9% 100.0% 5.26

961 10.4% 60.3% 29.3% 100.0% 5.23

962 14.0% 60.5% 25.5% 100.0% 5.09

963 15.9% 50.7% 33.4% 100.0% 5.22

964 13.7% 58.9% 27.4% 100.0% 5.07

965 12.0% 62.0% 26.1% 100.0% 5.28

967 17.5% 46.0% 36.5% 100.0% 5.40

968 14.2% 63.8% 22.0% 100.0% 5.06

972 0.0% 100.0% 0.0% 100.0% 4.81

973 9.1% 87.3% 3.6% 100.0% 4.58

978 11.5% 85.9% 2.6% 100.0% 4.79

979 28.8% 71.2% 0.0% 100.0% 4.34

992 23.1% 60.4% 16.4% 100.0% 4.68

Total 13.6% 56.8% 29.6% 100.0% 5.26

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 113

Q16 - What is your gender? By Route

Male Female Total

1 50.0% 50.0% 100.0%

2 58.5% 41.5% 100.0%

3 46.5% 53.5% 100.0%

4 40.6% 59.4% 100.0%

5 45.8% 54.2% 100.0%

6 51.1% 48.9% 100.0%

7 56.5% 43.5% 100.0%

8 52.0% 48.0% 100.0%

9 52.5% 47.5% 100.0%

10 60.1% 39.9% 100.0%

11 43.7% 56.3% 100.0%

13 48.8% 51.2% 100.0%

14 48.9% 51.1% 100.0%

15 56.8% 43.2% 100.0%

18 37.1% 62.9% 100.0%

20 57.5% 42.5% 100.0%

25 49.9% 50.1% 100.0%

27 62.0% 38.0% 100.0%

28 51.4% 48.6% 100.0%

30 49.7% 50.3% 100.0%

31 66.9% 33.1% 100.0%

35 62.2% 37.8% 100.0%

41 57.4% 42.6% 100.0%

44 51.4% 48.6% 100.0%

50 45.4% 54.6% 100.0%

83 20.6% 79.4% 100.0%

84 69.0% 31.0% 100.0%

86 27.5% 72.5% 100.0%

88 59.2% 40.8% 100.0%

105 50.9% 49.1% 100.0%

115 46.7% 53.3% 100.0%

120 52.5% 47.5% 100.0%

150 52.7% 47.3% 100.0%

201 42.4% 57.6% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 114

Q16 - What is your gender? By Route (continued)

Male Female Total

202 45.3% 54.7% 100.0%

210 52.3% 47.7% 100.0%

701 51.3% 48.7% 100.0%

704 45.8% 54.2% 100.0%

705 43.1% 56.9% 100.0%

707 40.0% 60.0% 100.0%

709 45.8% 54.2% 100.0%

712 49.0% 51.0% 100.0%

815 46.4% 53.6% 100.0%

816 50.5% 49.5% 100.0%

832 43.6% 56.4% 100.0%

833 49.0% 51.0% 100.0%

834 52.0% 48.0% 100.0%

844 37.1% 62.9% 100.0%

845 42.1% 57.9% 100.0%

848 48.4% 51.6% 100.0%

851 40.8% 59.2% 100.0%

854 50.7% 49.3% 100.0%

855 50.1% 49.9% 100.0%

856 48.8% 51.2% 100.0%

864 50.8% 49.2% 100.0%

870 30.8% 69.2% 100.0%

871 47.6% 52.4% 100.0%

872 50.9% 49.1% 100.0%

874 50.4% 49.6% 100.0%

875 44.5% 55.5% 100.0%

901 58.8% 41.2% 100.0%

904 58.6% 41.4% 100.0%

905 61.9% 38.1% 100.0%

916 47.5% 52.5% 100.0%

917 44.0% 56.0% 100.0%

921 62.0% 38.0% 100.0%

923 56.7% 43.3% 100.0%

928 51.7% 48.3% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 115

Q16 - What is your gender? By Route (continued)

Male Female Total

929 48.0% 52.0% 100.0%

932 43.0% 57.0% 100.0%

933 48.5% 51.5% 100.0%

934 52.7% 47.3% 100.0%

936 43.8% 56.2% 100.0%

955 49.4% 50.6% 100.0%

960 48.2% 51.8% 100.0%

961 49.5% 50.5% 100.0%

962 52.5% 47.5% 100.0%

963 55.5% 44.5% 100.0%

964 48.6% 51.4% 100.0%

965 44.9% 55.1% 100.0%

967 44.3% 55.7% 100.0%

968 35.6% 64.4% 100.0%

972 44.0% 56.0% 100.0%

973 65.5% 34.5% 100.0%

978 39.7% 60.3% 100.0%

979 71.9% 28.1% 100.0%

992 63.5% 36.5% 100.0%

Total 51.0% 49.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 116

Q14 - Do you consider yourself...? By Route

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

AmericanOther -

Minority Total

1 29.1% 28.9% 25.4% 7.4% 9.2% 0.0% 0.0% 100.0%

2 33.5% 38.4% 16.5% 2.7% 8.9% 0.0% 0.0% 100.0%

3 37.6% 18.6% 32.8% 4.3% 6.8% 0.0% 0.0% 100.0%

4 44.1% 9.6% 38.2% 4.1% 4.0% 0.0% 0.0% 100.0%

5 59.6% 10.9% 20.6% 3.5% 5.4% 0.0% 0.0% 100.0%

6 32.3% 35.5% 18.6% 4.0% 9.6% 0.0% 0.0% 100.0%

7 39.2% 24.3% 21.3% 4.4% 10.8% 0.0% 0.0% 100.0%

8 34.6% 42.5% 12.0% 4.0% 6.9% 0.0% 0.0% 100.0%

9 30.7% 45.1% 13.3% 3.4% 7.5% 0.0% 0.0% 100.0%

10 33.3% 38.3% 19.3% 4.2% 4.9% 0.0% 0.0% 100.0%

11 37.3% 35.0% 10.9% 3.3% 13.5% 0.0% 0.0% 100.0%

13 49.9% 14.0% 21.4% 9.1% 5.6% 0.0% 0.0% 100.0%

14 19.7% 40.4% 8.2% 26.0% 5.7% 0.0% 0.0% 100.0%

15 25.9% 29.7% 26.2% 10.3% 8.0% 0.0% 0.0% 100.0%

18 21.9% 32.0% 31.3% 4.7% 10.2% 0.0% 0.0% 100.0%

20 26.3% 34.4% 12.0% 14.0% 7.4% 1.6% 4.4% 100.0%

25 27.2% 26.9% 26.9% 11.6% 7.4% 0.0% 0.0% 100.0%

27 34.7% 47.0% 3.5% 9.8% 5.0% 0.0% 0.0% 100.0%

28 38.2% 36.0% 9.7% 6.7% 9.4% 0.0% 0.0% 100.0%

30 26.5% 34.4% 7.1% 22.7% 9.2% 0.0% 0.0% 100.0%

31 30.8% 38.5% 4.9% 15.9% 9.9% 0.0% 0.0% 100.0%

35 25.6% 51.2% 8.6% 1.0% 13.6% 0.0% 0.0% 100.0%

41 22.3% 37.8% 6.2% 25.5% 8.2% 0.0% 0.0% 100.0%

44 33.6% 28.2% 24.9% 1.6% 11.7% 0.0% 0.0% 100.0%

50 33.2% 33.7% 12.9% 11.8% 7.1% 0.5% 1.0% 100.0%

83 59.5% 24.3% 10.8% 4.5% 0.9% 0.0% 0.0% 100.0%

84 21.5% 51.6% 4.3% 17.2% 4.3% 0.0% 1.1% 100.0%

86 28.8% 30.8% 0.0% 40.4% 0.0% 0.0% 0.0% 100.0%

88 42.3% 35.9% 9.0% 2.6% 0.0% 0.0% 10.3% 100.0%

105 32.3% 45.2% 8.0% 7.4% 7.1% 0.0% 0.0% 100.0%

115 21.4% 34.8% 17.3% 17.7% 8.8% 0.0% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 117

Q14 - Do you consider yourself...? By Route (continued)

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

AmericanOther -

Minority Total

120 25.4% 42.6% 13.9% 10.0% 7.0% 0.0% 1.1% 100.0%

150 27.2% 30.4% 11.7% 20.0% 7.1% 0.6% 3.0% 100.0%

201 16.5% 26.6% 2.6% 50.9% 2.6% 0.0% 0.8% 100.0%

202 12.4% 23.8% 0.6% 58.0% 2.0% 0.0% 3.2% 100.0%

210 18.9% 32.7% 13.0% 29.9% 2.0% 0.0% 3.5% 100.0%

701 66.8% 18.7% 6.9% 4.7% 2.9% 0.0% 0.0% 100.0%

704 61.9% 13.8% 11.9% 4.9% 7.5% 0.0% 0.0% 100.0%

705 59.7% 10.8% 7.9% 13.1% 8.5% 0.0% 0.0% 100.0%

707 75.9% 6.2% 6.9% 9.0% 2.1% 0.0% 0.0% 100.0%

709 66.1% 9.5% 9.6% 6.3% 8.4% 0.0% 0.0% 100.0%

712 73.1% 9.3% 7.3% 3.7% 6.6% 0.0% 0.0% 100.0%

815 26.2% 47.8% 19.4% 1.7% 1.7% 0.0% 3.1% 100.0%

816 34.5% 36.6% 16.8% 2.6% 4.9% 1.7% 2.9% 100.0%

832 24.9% 54.8% 3.6% 0.0% 16.8% 0.0% 0.0% 100.0%

833 27.0% 42.0% 16.1% 4.6% 3.3% 0.0% 7.1% 100.0%

834 15.4% 57.7% 8.7% 3.8% 8.7% 1.9% 3.8% 100.0%

844 23.0% 52.6% 11.1% 13.3% 0.0% 0.0% 0.0% 100.0%

845 36.5% 40.3% 10.7% 9.9% 0.0% 2.6% 0.0% 100.0%

848 25.0% 55.0% 8.6% 3.0% 4.5% 1.3% 2.5% 100.0%

851 47.0% 14.0% 35.7% 1.0% 1.3% 0.0% 1.0% 100.0%

854 23.4% 34.1% 20.4% 12.4% 2.0% 2.0% 5.7% 100.0%

855 31.1% 27.6% 32.3% 2.0% 1.3% 2.8% 2.9% 100.0%

856 35.9% 26.4% 23.4% 4.9% 9.3% 0.0% 0.0% 100.0%

864 27.0% 43.5% 9.4% 5.2% 6.1% 2.5% 6.3% 100.0%

870 7.1% 78.6% 0.0% 0.0% 0.0% 0.0% 14.3% 100.0%

871 33.3% 35.6% 16.7% 12.2% 2.2% 0.0% 0.0% 100.0%

872 21.7% 30.4% 26.1% 2.2% 13.0% 2.2% 4.3% 100.0%

874 24.9% 45.3% 14.0% 3.1% 4.9% 1.6% 6.2% 100.0%

875 19.1% 45.9% 17.2% 4.8% 8.9% 0.0% 4.1% 100.0%

901 51.6% 32.7% 6.5% 4.0% 5.3% 0.0% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 118

Q14 - Do you consider yourself...? By Route (continued)

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

AmericanOther -

Minority Total

904 5.0% 80.0% 15.0% 0.0% 0.0% 0.0% 0.0% 100.0%

905 89.0% 4.3% 1.4% 1.5% 2.4% 0.0% 1.5% 100.0%

916 30.8% 10.4% 50.2% 1.4% 2.8% 0.0% 4.3% 100.0%

917 30.5% 18.5% 35.3% 10.6% 1.4% 0.0% 3.8% 100.0%

921 10.0% 24.4% 5.8% 49.3% 5.7% 0.5% 4.3% 100.0%

923 23.7% 51.2% 4.8% 3.7% 8.8% 1.3% 6.4% 100.0%

928 25.9% 34.0% 18.4% 9.5% 12.1% 0.0% 0.0% 100.0%

929 68.6% 14.0% 6.0% 7.0% 2.0% 0.6% 1.7% 100.0%

932 75.6% 11.2% 5.0% 1.2% 2.8% 0.5% 3.6% 100.0%

933 63.6% 13.9% 6.7% 7.2% 2.0% 2.0% 4.5% 100.0%

934 58.2% 15.8% 12.1% 8.5% 1.2% 0.0% 4.2% 100.0%

936 39.8% 21.4% 26.3% 6.8% 5.7% 0.0% 0.0% 100.0%

955 48.2% 9.6% 33.7% 2.2% 6.3% 0.0% 0.0% 100.0%

960 39.9% 29.3% 12.0% 15.4% 2.0% 0.0% 1.5% 100.0%

961 47.6% 9.1% 19.3% 20.8% 0.6% 0.0% 2.6% 100.0%

962 36.3% 13.2% 17.6% 24.9% 2.4% 1.2% 4.3% 100.0%

963 63.4% 6.8% 6.1% 16.8% 5.6% 0.0% 1.4% 100.0%

964 14.9% 32.6% 2.3% 47.5% 0.0% 0.0% 2.7% 100.0%

965 37.3% 18.4% 31.0% 7.6% 3.2% 0.0% 2.5% 100.0%

967 73.6% 0.0% 6.6% 15.4% 4.4% 0.0% 0.0% 100.0%

968 48.2% 8.9% 15.5% 25.6% 0.0% 0.0% 1.8% 100.0%

972 6.5% 64.5% 0.0% 22.6% 6.5% 0.0% 0.0% 100.0%

973 3.7% 92.6% 0.0% 3.7% 0.0% 0.0% 0.0% 100.0%

978 14.6% 62.2% 6.1% 14.6% 2.4% 0.0% 0.0% 100.0%

979 0.0% 68.5% 3.7% 22.2% 3.7% 1.9% 0.0% 100.0%

992 24.8% 44.2% 9.6% 15.1% 4.3% 0.0% 2.1% 100.0%

Total 40.7% 26.5% 15.4% 9.2% 6.8% 0.3% 1.1% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 119

Q23 - What is your age? By Route

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60 years old Total Average

1 10.7% 20.3% 17.7% 26.6% 13.6% 11.1% 100.0% 37.58

2 11.5% 17.1% 19.7% 25.8% 17.6% 8.2% 100.0% 37.31

3 9.3% 20.2% 17.8% 26.9% 17.8% 8.0% 100.0% 37.33

4 21.2% 22.9% 15.0% 21.3% 13.6% 5.8% 100.0% 33.07

5 27.3% 15.3% 12.1% 24.2% 14.7% 6.4% 100.0% 33.46

6 9.6% 18.1% 21.6% 27.8% 14.3% 8.6% 100.0% 36.90

7 15.0% 21.0% 18.4% 25.4% 12.3% 7.8% 100.0% 34.85

8 6.4% 22.4% 23.5% 24.8% 14.2% 8.7% 100.0% 36.44

9 11.1% 31.1% 16.8% 20.0% 14.2% 6.7% 100.0% 34.32

10 6.4% 12.7% 20.5% 25.7% 20.6% 14.1% 100.0% 41.68

11 14.6% 20.5% 21.5% 19.8% 15.0% 8.6% 100.0% 35.47

13 24.7% 21.8% 17.6% 22.2% 8.8% 4.9% 100.0% 31.52

14 11.3% 34.2% 22.1% 13.0% 10.6% 8.9% 100.0% 32.71

15 9.9% 26.1% 26.4% 22.0% 11.5% 4.1% 100.0% 32.82

18 2.0% 22.4% 28.6% 20.4% 15.3% 11.2% 100.0% 37.48

20 10.5% 18.8% 20.9% 30.0% 13.5% 6.4% 100.0% 35.67

25 12.9% 26.9% 20.7% 24.6% 7.5% 7.5% 100.0% 32.32

27 12.9% 18.0% 25.5% 26.0% 11.7% 5.9% 100.0% 34.28

28 33.8% 17.6% 13.7% 17.8% 9.8% 7.2% 100.0% 30.56

30 3.4% 41.0% 25.2% 17.0% 7.3% 6.2% 100.0% 31.67

31 1.7% 12.8% 23.3% 32.0% 22.7% 7.6% 100.0% 40.04

35 7.4% 20.3% 23.9% 23.6% 14.0% 10.9% 100.0% 37.13

41 5.8% 42.1% 23.2% 18.5% 7.3% 3.0% 100.0% 30.43

44 20.9% 22.4% 19.7% 23.3% 9.3% 4.4% 100.0% 31.30

50 14.2% 11.9% 18.0% 23.1% 20.5% 12.2% 100.0% 39.16

83 1.8% 4.5% 21.6% 24.3% 13.5% 34.2% 100.0% 48.68

84 1.3% 12.0% 4.0% 24.0% 13.3% 45.3% 100.0% 50.77

86 0.0% 23.5% 19.6% 33.3% 11.8% 11.8% 100.0% 40.44

88 0.0% 9.1% 31.8% 22.7% 16.7% 19.7% 100.0% 42.53

105 12.4% 19.9% 18.8% 24.3% 12.4% 12.1% 100.0% 37.20

115 15.5% 46.4% 13.2% 11.5% 8.0% 5.3% 100.0% 28.83

120 5.0% 18.7% 23.7% 25.0% 15.2% 12.4% 100.0% 38.83

150 5.3% 28.9% 21.5% 20.2% 15.9% 8.2% 100.0% 35.78

Page 130: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 120

Q23 - What is your age? By Route (continued)

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60 years old Total Average

201 4.2% 54.2% 28.9% 8.5% 3.2% 1.1% 100.0% 26.16

202 2.9% 70.9% 17.1% 4.5% 2.3% 2.3% 100.0% 24.75

210 9.3% 3.7% 19.6% 33.6% 25.7% 7.9% 100.0% 40.71

701 26.5% 25.4% 10.6% 20.7% 9.5% 7.4% 100.0% 31.57

704 22.3% 21.4% 15.3% 21.8% 10.8% 8.4% 100.0% 33.21

705 17.3% 46.0% 9.4% 12.4% 10.8% 4.2% 100.0% 28.51

707 19.1% 29.4% 9.6% 23.5% 9.6% 8.8% 100.0% 33.36

709 21.0% 41.4% 12.2% 14.3% 5.7% 5.4% 100.0% 28.32

712 17.7% 38.6% 13.8% 16.9% 8.0% 5.1% 100.0% 30.03

815 5.9% 17.3% 16.0% 30.0% 17.6% 13.3% 100.0% 40.80

816 25.6% 23.6% 12.4% 21.2% 11.5% 5.6% 100.0% 31.71

832 17.5% 19.4% 18.0% 19.4% 15.0% 10.7% 100.0% 35.81

833 14.9% 22.3% 16.0% 20.6% 17.2% 8.9% 100.0% 35.53

834 58.6% 8.1% 7.1% 9.1% 8.1% 9.1% 100.0% 26.83

844 61.9% 12.7% 3.2% 7.9% 8.7% 5.6% 100.0% 25.08

845 25.1% 11.1% 13.5% 25.1% 14.5% 10.6% 100.0% 36.21

848 22.1% 20.6% 13.2% 21.5% 15.1% 7.4% 100.0% 33.85

851 16.4% 20.6% 24.8% 28.2% 2.3% 7.6% 100.0% 32.13

854 17.7% 44.0% 14.3% 12.1% 6.6% 5.3% 100.0% 28.42

855 33.0% 18.7% 15.9% 20.4% 8.1% 3.9% 100.0% 30.08

856 29.0% 26.6% 14.5% 14.7% 10.5% 4.6% 100.0% 29.76

864 14.7% 15.2% 18.0% 26.6% 16.9% 8.6% 100.0% 37.28

870 12.5% 0.0% 16.7% 20.8% 25.0% 25.0% 100.0% 45.58

871 12.4% 15.8% 30.1% 20.8% 8.9% 12.0% 100.0% 35.10

872 16.0% 21.9% 16.0% 20.1% 12.3% 13.8% 100.0% 36.39

874 17.4% 21.1% 18.1% 21.1% 12.0% 10.2% 100.0% 34.45

875 20.9% 16.2% 11.3% 21.1% 18.9% 11.5% 100.0% 37.61

901 11.6% 21.0% 25.1% 22.6% 12.4% 7.4% 100.0% 34.88

904 0.0% 28.6% 32.1% 25.0% 10.7% 3.6% 100.0% 34.27

905 18.2% 17.5% 21.5% 27.6% 11.2% 4.0% 100.0% 33.17

916 20.3% 6.9% 17.8% 20.3% 28.2% 6.4% 100.0% 38.16

917 16.1% 20.5% 18.3% 15.8% 15.4% 13.9% 100.0% 35.60

Page 131: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 121

Q23 - What is your age? By Route (continued)

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60 years old Total Average

921 3.8% 41.2% 32.0% 12.1% 7.4% 3.6% 100.0% 29.85

923 18.3% 19.3% 20.6% 18.9% 14.1% 8.9% 100.0% 34.56

928 6.1% 25.3% 21.1% 26.6% 14.3% 6.6% 100.0% 36.48

929 13.7% 19.9% 20.5% 26.6% 7.5% 11.8% 100.0% 35.38

932 16.2% 20.8% 19.2% 21.7% 9.4% 12.7% 100.0% 35.61

933 28.0% 22.9% 15.2% 16.9% 10.1% 6.8% 100.0% 31.08

934 26.5% 26.5% 18.6% 16.4% 7.5% 4.4% 100.0% 29.20

936 14.4% 24.8% 19.6% 23.2% 11.7% 6.3% 100.0% 33.55

955 25.7% 21.8% 14.4% 22.7% 9.6% 5.8% 100.0% 32.05

960 3.0% 5.6% 25.3% 34.7% 20.0% 11.4% 100.0% 41.57

961 27.6% 29.2% 18.0% 12.9% 6.2% 6.1% 100.0% 28.68

962 19.2% 21.4% 15.7% 24.0% 10.5% 9.1% 100.0% 34.25

963 27.3% 25.0% 15.1% 19.1% 5.0% 8.3% 100.0% 30.45

964 22.6% 28.6% 6.0% 13.5% 9.8% 19.5% 100.0% 35.51

965 15.2% 9.4% 22.5% 23.2% 18.8% 10.9% 100.0% 37.41

967 15.0% 30.0% 6.3% 21.3% 10.0% 17.5% 100.0% 36.72

968 19.7% 16.1% 27.7% 19.7% 7.3% 9.5% 100.0% 33.84

972 0.0% 0.0% 25.0% 37.5% 25.0% 12.5% 100.0% 45.06

973 3.6% 7.1% 14.3% 41.1% 14.3% 19.6% 100.0% 45.28

978 0.0% 2.6% 13.0% 40.3% 26.0% 18.2% 100.0% 47.74

979 0.0% 0.0% 25.5% 52.7% 10.9% 10.9% 100.0% 42.63

992 1.1% 11.3% 22.5% 28.4% 21.4% 15.4% 100.0% 43.47

Total 14.9% 24.9% 19.2% 21.7% 11.7% 7.6% 100.0% 33.89

Page 132: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 122

Q18 - What is your household income? By Route

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

1 40.8% 15.0% 13.2% 5.1% 6.8% 3.5% 4.7% 1.6% 5.0% 1.9% 1.3% 1.0% 100.0%

2 38.6% 13.3% 7.4% 3.5% 7.4% 5.3% 4.4% 3.4% 8.1% 5.1% 1.7% 1.9% 100.0%

3 46.6% 13.1% 8.1% 7.3% 5.0% 5.0% 1.5% 1.7% 5.2% 3.1% 1.8% 1.6% 100.0%

4 42.9% 13.7% 7.4% 8.3% 6.1% 3.7% 6.6% 3.7% 3.7% 1.3% 0.7% 2.0% 100.0%

5 47.4% 12.1% 11.7% 7.4% 5.5% 2.7% 3.6% 2.4% 4.9% 1.1% 0.0% 1.1% 100.0%

6 30.8% 12.5% 15.1% 9.9% 6.1% 6.9% 4.3% 3.0% 5.9% 2.5% 0.9% 2.1% 100.0%

7 38.2% 13.8% 12.9% 3.5% 5.8% 8.4% 4.4% 1.8% 5.1% 2.8% 1.5% 1.8% 100.0%

8 35.8% 14.3% 7.7% 5.2% 6.0% 4.8% 2.8% 2.8% 7.4% 6.6% 2.6% 4.0% 100.0%

9 36.1% 11.5% 7.9% 5.2% 4.1% 4.6% 4.1% 4.1% 9.3% 4.8% 5.2% 3.2% 100.0%

10 35.1% 14.9% 8.6% 7.4% 6.4% 4.0% 5.7% 3.8% 7.9% 3.3% 1.8% 1.2% 100.0%

11 37.2% 10.7% 12.2% 7.2% 2.6% 3.6% 6.3% 1.0% 8.2% 7.4% 2.0% 1.8% 100.0%

13 40.5% 14.0% 8.0% 5.2% 2.9% 5.7% 9.0% 4.3% 5.2% 1.2% 1.7% 2.2% 100.0%

14 40.7% 12.9% 11.2% 6.2% 0.5% 2.0% 6.7% 1.0% 6.2% 4.0% 4.0% 4.7% 100.0%

15 34.3% 11.7% 9.4% 6.8% 5.6% 6.2% 5.1% 5.9% 5.7% 3.6% 2.4% 3.4% 100.0%

18 21.1% 10.0% 7.8% 7.8% 12.2% 12.2% 2.2% 2.2% 12.2% 7.8% 4.4% 0.0% 100.0%

20 33.5% 14.4% 12.2% 6.9% 4.6% 6.0% 3.8% 4.2% 5.9% 3.4% 3.1% 2.1% 100.0%

25 28.0% 15.6% 10.3% 4.3% 3.9% 6.0% 3.9% 4.3% 8.5% 5.0% 5.7% 4.6% 100.0%

27 30.5% 11.4% 8.1% 7.3% 2.5% 4.2% 4.7% 2.8% 12.9% 4.4% 8.7% 2.5% 100.0%

28 24.7% 12.1% 11.6% 5.5% 2.8% 6.0% 7.7% 1.0% 8.7% 4.8% 7.1% 7.9% 100.0%

30 38.3% 8.1% 8.4% 5.8% 5.5% 4.6% 5.5% 3.1% 7.5% 5.2% 5.2% 2.8% 100.0%

31 14.4% 11.8% 7.2% 12.4% 7.2% 13.7% 2.0% 2.0% 16.3% 11.1% 2.0% 0.0% 100.0%

Page 133: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 123

Q18 - What is your household income? By Route (continued)

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

35 40.4% 7.3% 6.4% 6.3% 5.9% 6.9% 6.6% 3.6% 5.9% 3.8% 3.4% 3.6% 100.0%

41 38.0% 9.1% 6.4% 4.6% 5.7% 2.9% 5.5% 4.1% 11.7% 7.2% 2.4% 2.4% 100.0%

44 45.3% 8.7% 9.5% 4.0% 5.9% 2.4% 2.8% 3.1% 9.2% 4.3% 1.7% 3.2% 100.0%

50 24.0% 11.8% 6.6% 5.4% 9.1% 5.3% 3.5% 4.1% 14.0% 5.4% 5.7% 5.0% 100.0%

83 43.4% 14.5% 6.0% 8.4% 9.6% 0.0% 1.2% 0.0% 6.0% 6.0% 2.4% 2.4% 100.0%

84 36.7% 28.6% 2.0% 2.0% 0.0% 0.0% 0.0% 0.0% 6.1% 6.1% 14.3% 4.1% 100.0%

86 41.7% 6.3% 2.1% 4.2% 6.3% 0.0% 0.0% 0.0% 22.9% 10.4% 0.0% 6.3% 100.0%

88 26.3% 14.0% 3.5% 0.0% 3.5% 3.5% 3.5% 3.5% 24.6% 14.0% 0.0% 3.5% 100.0%

105 31.6% 10.3% 8.2% 5.3% 3.9% 7.8% 6.4% 2.3% 10.4% 7.3% 2.1% 4.5% 100.0%

115 31.3% 10.6% 9.3% 6.1% 5.2% 6.0% 7.4% 4.7% 6.8% 6.6% 3.7% 2.3% 100.0%

120 42.2% 7.3% 7.7% 5.2% 7.7% 7.5% 5.1% 2.6% 7.3% 4.4% 2.1% 1.0% 100.0%

150 31.4% 8.1% 7.8% 5.9% 6.9% 5.6% 6.2% 4.1% 7.4% 5.8% 7.9% 2.8% 100.0%

201 45.1% 3.9% 4.6% 3.3% 3.9% 1.9% 8.3% 2.0% 9.7% 13.0% 3.9% 0.6% 100.0%

202 51.9% 7.2% 4.9% 3.9% 2.6% 4.4% 5.8% 1.2% 6.7% 5.2% 3.6% 2.6% 100.0%

210 13.3% 6.1% 3.9% 1.7% 5.6% 7.8% 7.8% 8.3% 16.1% 13.9% 9.4% 6.1% 100.0%

701 37.6% 10.5% 9.0% 6.0% 4.8% 5.2% 3.3% 6.7% 9.9% 2.7% 4.1% 0.3% 100.0%

704 29.8% 16.6% 7.3% 6.2% 6.4% 6.0% 8.8% 4.9% 7.7% 4.1% 1.2% 1.1% 100.0%

705 29.9% 13.5% 8.9% 8.4% 6.7% 7.2% 4.4% 6.4% 3.9% 3.9% 4.8% 1.8% 100.0%

707 37.2% 6.4% 4.3% 6.4% 5.3% 4.3% 4.3% 2.1% 7.4% 10.6% 5.3% 6.4% 100.0%

709 34.6% 11.7% 11.0% 1.5% 5.4% 6.3% 5.4% 3.7% 8.0% 3.8% 3.4% 5.1% 100.0%

Page 134: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 124

Q18 - What is your household income? By Route (continued)

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

712 31.5% 11.5% 9.7% 8.9% 10.1% 1.6% 3.0% 4.4% 8.3% 4.5% 3.4% 3.3% 100.0%

815 45.2% 12.4% 14.3% 3.9% 3.5% 5.8% 1.9% 3.5% 3.8% 3.6% 0.0% 2.2% 100.0%

816 42.0% 12.4% 10.4% 6.3% 3.4% 7.5% 2.1% 3.3% 5.7% 3.1% 3.0% 0.9% 100.0%

832 23.7% 17.6% 9.2% 6.9% 10.7% 1.5% 13.7% 0.0% 3.1% 10.7% 0.0% 3.1% 100.0%

833 31.7% 9.9% 12.4% 1.6% 2.8% 2.8% 8.4% 5.6% 15.5% 6.5% 2.8% 0.0% 100.0%

834 39.5% 7.9% 2.6% 15.8% 2.6% 0.0% 0.0% 9.2% 9.2% 0.0% 3.9% 9.2% 100.0%

844 18.9% 12.2% 14.9% 5.4% 5.4% 0.0% 8.1% 6.8% 6.8% 9.5% 2.7% 9.5% 100.0%

845 45.0% 7.5% 6.9% 7.5% 7.5% 0.0% 1.9% 3.8% 10.0% 6.3% 1.9% 1.9% 100.0%

848 46.8% 8.9% 10.1% 4.9% 5.2% 5.2% 4.3% 4.9% 5.6% 3.0% 0.7% 0.4% 100.0%

851 34.1% 18.9% 16.9% 2.8% 8.8% 6.4% 2.4% 5.2% 0.8% 3.6% 0.0% 0.0% 100.0%

854 32.4% 11.4% 10.6% 7.2% 5.7% 6.8% 3.4% 6.5% 6.5% 8.5% 0.9% 0.0% 100.0%

855 31.9% 15.8% 13.9% 7.8% 6.2% 1.9% 6.9% 3.6% 5.0% 4.0% 0.0% 2.9% 100.0%

856 37.0% 14.3% 9.3% 5.2% 6.3% 2.7% 4.4% 3.8% 7.1% 4.0% 3.3% 2.6% 100.0%

864 43.1% 9.2% 9.5% 5.2% 6.8% 5.2% 3.4% 4.4% 8.5% 2.6% 0.5% 1.8% 100.0%

870 0.0% 0.0% 0.0% 20.0% 0.0% 10.0% 5.0% 15.0% 30.0% 20.0% 0.0% 0.0% 100.0%

871 43.3% 11.1% 4.6% 6.9% 5.1% 10.6% 4.6% 0.0% 6.9% 4.6% 2.3% 0.0% 100.0%

872 49.2% 13.0% 6.9% 8.4% 5.3% 3.8% 3.8% 3.4% 4.6% 0.0% 0.0% 1.5% 100.0%

874 32.2% 12.3% 9.0% 10.9% 10.9% 6.3% 2.2% 3.3% 4.4% 6.5% 2.2% 0.0% 100.0%

875 48.9% 8.1% 10.6% 3.7% 4.2% 3.0% 4.9% 3.0% 7.9% 3.7% 0.7% 1.2% 100.0%

901 26.2% 13.1% 10.2% 7.5% 5.1% 5.7% 3.8% 3.0% 10.8% 3.4% 4.1% 7.1% 100.0%

904 28.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 28.6% 25.0% 10.7% 7.1% 100.0%

Page 135: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 125

Q18 - What is your household income? By Route (continued)

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

905 46.8% 14.9% 13.0% 7.0% 4.1% 4.5% 3.4% 2.2% 2.0% 0.6% 0.6% 1.0% 100.0%

916 33.9% 11.3% 6.2% 9.0% 4.0% 10.7% 1.1% 4.0% 10.7% 2.8% 6.2% 0.0% 100.0%

917 37.9% 18.7% 9.4% 3.0% 1.5% 7.9% 1.5% 1.5% 9.4% 6.9% 2.5% 0.0% 100.0%

921 32.1% 5.6% 6.5% 5.0% 2.6% 4.3% 6.6% 4.6% 14.3% 10.8% 5.3% 2.2% 100.0%

923 27.0% 8.5% 9.9% 5.0% 3.4% 5.4% 6.1% 5.0% 12.4% 8.6% 5.0% 3.8% 100.0%

928 33.4% 8.9% 9.1% 6.4% 7.2% 6.9% 4.5% 3.4% 10.5% 3.4% 2.7% 3.6% 100.0%

929 49.6% 14.7% 14.2% 3.8% 3.6% 6.1% 1.1% 2.1% 1.8% 1.5% 1.6% 0.0% 100.0%

932 42.1% 16.7% 11.1% 6.4% 5.2% 3.1% 3.3% 2.5% 3.2% 3.5% 0.4% 2.5% 100.0%

933 44.0% 10.1% 6.8% 3.7% 6.9% 6.6% 3.4% 1.8% 8.2% 4.2% 2.1% 2.2% 100.0%

934 39.8% 17.4% 8.9% 3.8% 5.5% 3.0% 5.1% 1.7% 8.2% 1.7% 3.0% 1.7% 100.0%

936 44.4% 13.8% 9.6% 4.7% 5.9% 3.8% 4.2% 4.2% 4.8% 1.8% 1.9% 0.8% 100.0%

955 47.1% 15.2% 8.3% 5.0% 5.9% 5.5% 2.0% 0.8% 1.6% 4.0% 2.2% 2.5% 100.0%

960 28.2% 10.8% 4.2% 6.9% 14.4% 2.1% 3.9% 3.9% 14.1% 6.3% 5.1% 0.0% 100.0%

961 32.6% 13.2% 9.9% 4.0% 5.7% 7.2% 6.9% 4.3% 9.3% 3.7% 1.5% 1.7% 100.0%

962 45.3% 9.8% 9.7% 4.7% 5.8% 3.6% 3.6% 3.4% 5.8% 4.3% 1.9% 2.0% 100.0%

963 38.7% 12.6% 10.7% 6.9% 7.7% 5.5% 5.3% 1.8% 6.5% 2.0% 1.6% 0.8% 100.0%

964 30.4% 14.7% 3.9% 5.9% 12.7% 6.9% 0.0% 3.9% 0.0% 15.7% 2.0% 3.9% 100.0%

965 44.8% 14.3% 10.5% 5.7% 5.7% 1.9% 2.9% 1.9% 10.5% 1.9% 0.0% 0.0% 100.0%

967 54.3% 15.2% 0.0% 8.7% 0.0% 13.0% 0.0% 0.0% 0.0% 8.7% 0.0% 0.0% 100.0%

968 31.4% 18.6% 7.8% 7.8% 7.8% 0.0% 9.8% 11.8% 4.9% 0.0% 0.0% 0.0% 100.0%

Page 136: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 126

Q18 - What is your household income? By Route (continued)

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

972 0.0% 0.0% 0.0% 9.5% 0.0% 0.0% 28.6% 0.0% 14.3% 9.5% 38.1% 0.0% 100.0%

973 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.1% 26.5% 22.4% 30.6% 16.3% 100.0%

978 0.0% 0.0% 2.8% 5.6% 5.6% 2.8% 5.6% 11.1% 27.8% 22.2% 11.1% 5.6% 100.0%

979 2.0% 0.0% 0.0% 2.0% 0.0% 4.0% 0.0% 0.0% 52.0% 14.0% 12.0% 14.0% 100.0%

992 13.0% 10.3% 10.0% 5.1% 5.7% 6.1% 9.0% 4.3% 11.2% 7.8% 10.6% 6.7% 100.0%

Total 38.3% 12.1% 9.7% 5.6% 5.4% 5.1% 4.6% 3.1% 6.9% 4.2% 2.6% 2.3% 100.0%

Page 137: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 127

Q23 - How do you rate the transit service in your area?

By Route

Good Average Poor Total

1 49.5% 35.8% 14.7% 100.0%

2 63.4% 31.9% 4.8% 100.0%

3 61.7% 33.7% 4.6% 100.0%

4 48.4% 42.3% 9.3% 100.0%

5 64.7% 28.9% 6.4% 100.0%

6 58.1% 35.2% 6.7% 100.0%

7 61.6% 32.3% 6.1% 100.0%

8 66.4% 29.1% 4.6% 100.0%

9 62.1% 29.7% 8.2% 100.0%

10 65.6% 27.0% 7.5% 100.0%

11 58.0% 35.9% 6.1% 100.0%

13 62.8% 30.2% 7.0% 100.0%

14 46.0% 38.1% 15.9% 100.0%

15 55.8% 37.9% 6.3% 100.0%

18 69.0% 23.8% 7.1% 100.0%

20 58.0% 30.0% 12.0% 100.0%

25 48.6% 30.7% 20.7% 100.0%

27 52.4% 40.5% 7.2% 100.0%

28 49.4% 38.9% 11.7% 100.0%

30 59.1% 37.0% 3.9% 100.0%

31 47.9% 42.6% 9.6% 100.0%

35 51.6% 40.4% 8.0% 100.0%

41 58.9% 36.7% 4.3% 100.0%

44 52.5% 44.4% 3.1% 100.0%

50 64.5% 29.4% 6.0% 100.0%

83 72.7% 22.2% 5.1% 100.0%

84 64.8% 27.5% 7.7% 100.0%

86 65.9% 34.1% 0.0% 100.0%

88 46.2% 33.3% 20.5% 100.0%

105 47.1% 38.4% 14.5% 100.0%

115 47.4% 43.6% 9.0% 100.0%

120 60.5% 31.8% 7.7% 100.0%

150 58.1% 37.7% 4.2% 100.0%

Page 138: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 128

Q23 - How do you rate the transit service

in your area? By Route (continued)

Good Average Poor Total

201 81.0% 13.5% 5.5% 100.0%

202 76.1% 19.1% 4.8% 100.0%

210 55.1% 30.6% 14.3% 100.0%

701 61.1% 33.2% 5.7% 100.0%

704 62.0% 32.8% 5.2% 100.0%

705 66.0% 28.6% 5.4% 100.0%

707 62.1% 33.1% 4.8% 100.0%

709 57.3% 37.8% 4.9% 100.0%

712 63.3% 31.7% 4.9% 100.0%

815 61.7% 29.4% 8.9% 100.0%

816 49.6% 39.9% 10.5% 100.0%

832 49.4% 30.9% 19.7% 100.0%

833 56.7% 26.9% 16.4% 100.0%

834 31.5% 34.8% 33.7% 100.0%

844 62.8% 33.1% 4.1% 100.0%

845 60.8% 36.2% 3.0% 100.0%

848 50.4% 39.6% 10.0% 100.0%

851 56.9% 27.9% 15.2% 100.0%

854 44.6% 42.6% 12.8% 100.0%

855 58.8% 33.1% 8.1% 100.0%

856 55.1% 38.0% 6.9% 100.0%

864 50.6% 40.4% 9.0% 100.0%

870 50.0% 50.0% 0.0% 100.0%

871 48.7% 37.8% 13.4% 100.0%

872 44.9% 26.9% 28.2% 100.0%

874 56.9% 39.7% 3.4% 100.0%

875 59.4% 36.6% 3.9% 100.0%

901 59.3% 38.5% 2.1% 100.0%

904 15.4% 84.6% 0.0% 100.0%

905 64.8% 29.2% 6.0% 100.0%

916 69.2% 27.5% 3.3% 100.0%

917 75.2% 22.1% 2.7% 100.0%

921 55.0% 36.0% 9.0% 100.0%

Page 139: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 129

Q23 - How do you rate the transit service

in your area? By Route (continued)

Good Average Poor Total

923 53.4% 37.2% 9.4% 100.0%

928 57.6% 29.9% 12.5% 100.0%

929 72.1% 22.3% 5.7% 100.0%

932 67.6% 25.1% 7.3% 100.0%

933 63.8% 31.6% 4.6% 100.0%

934 62.0% 34.2% 3.8% 100.0%

936 55.9% 36.0% 8.1% 100.0%

955 56.7% 35.5% 7.8% 100.0%

960 42.3% 47.9% 9.7% 100.0%

961 59.2% 34.5% 6.4% 100.0%

962 59.6% 33.0% 7.4% 100.0%

963 70.1% 26.9% 3.0% 100.0%

964 41.9% 38.4% 19.8% 100.0%

965 65.2% 31.1% 3.8% 100.0%

967 60.3% 39.7% 0.0% 100.0%

968 54.2% 35.3% 10.5% 100.0%

972 46.2% 46.2% 7.7% 100.0%

973 54.2% 42.4% 3.4% 100.0%

978 74.1% 17.3% 8.6% 100.0%

979 74.1% 14.8% 11.1% 100.0%

992 65.3% 30.4% 4.3% 100.0%

Total 59.6% 33.6% 6.8% 100.0%

Page 140: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 130

Q21 - How many vehicles are available for use by all the people in your home?

By Route

0 1 2 3 or

more Total Average

1 52.0% 31.8% 9.9% 6.3% 100.0% 0.72

2 46.0% 27.0% 21.7% 5.3% 100.0% 0.89

3 52.8% 24.9% 14.8% 7.5% 100.0% 0.83

4 38.3% 26.7% 22.1% 12.9% 100.0% 1.16

5 36.7% 27.7% 21.2% 14.4% 100.0% 1.20

6 47.8% 33.7% 13.2% 5.4% 100.0% 0.78

7 43.5% 29.5% 17.8% 9.1% 100.0% 0.98

8 38.3% 32.1% 17.5% 12.1% 100.0% 1.10

9 36.9% 29.9% 23.3% 9.9% 100.0% 1.11

10 49.3% 26.3% 16.6% 7.8% 100.0% 0.87

11 40.1% 31.4% 18.0% 10.5% 100.0% 1.06

13 38.5% 33.0% 17.2% 11.4% 100.0% 1.07

14 40.6% 29.0% 23.4% 7.1% 100.0% 1.00

15 39.6% 34.0% 19.1% 7.3% 100.0% 1.04

18 34.0% 30.1% 23.3% 12.6% 100.0% 1.20

20 34.9% 31.1% 18.3% 15.7% 100.0% 1.26

25 29.7% 33.1% 26.5% 10.7% 100.0% 1.26

27 31.0% 35.6% 22.3% 11.1% 100.0% 1.18

28 34.4% 25.9% 24.2% 15.5% 100.0% 1.25

30 28.1% 30.3% 24.2% 17.4% 100.0% 1.38

Page 141: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 131

Q21 - How many vehicles are available for use

by all the people in your home? By Route (continued)

0 1 2 3 or

more Total Average

31 35.8% 45.1% 14.5% 4.6% 100.0% 0.94

35 48.2% 29.3% 14.9% 7.7% 100.0% 0.86

41 20.1% 35.6% 25.4% 18.9% 100.0% 1.53

44 35.2% 31.7% 21.5% 11.6% 100.0% 1.12

50 32.9% 30.1% 25.3% 11.7% 100.0% 1.19

83 56.1% 33.7% 7.1% 3.1% 100.0% 0.58

84 68.3% 4.8% 9.5% 17.5% 100.0% 0.84

86 26.8% 22.0% 26.8% 24.4% 100.0% 1.50

88 48.8% 14.6% 31.7% 4.9% 100.0% 0.99

105 34.9% 30.1% 23.4% 11.5% 100.0% 1.16

115 23.2% 33.2% 30.5% 13.1% 100.0% 1.39

120 56.4% 27.7% 12.7% 3.2% 100.0% 0.64

150 30.7% 29.9% 26.1% 13.2% 100.0% 1.75

201 10.1% 32.0% 35.4% 22.5% 100.0% 1.79

202 12.3% 24.4% 31.6% 31.8% 100.0% 2.01

210 12.6% 34.5% 36.8% 16.1% 100.0% 1.62

701 19.2% 33.9% 32.6% 14.3% 100.0% 1.47

704 25.6% 32.0% 26.7% 15.6% 100.0% 1.61

705 19.7% 31.6% 32.5% 16.2% 100.0% 1.50

707 20.6% 28.2% 40.5% 10.7% 100.0% 1.42

709 16.5% 31.5% 36.2% 15.8% 100.0% 1.59

712 21.2% 31.8% 29.0% 18.1% 100.0% 1.50

815 59.5% 27.1% 9.7% 3.8% 100.0% 0.60

816 36.0% 36.4% 19.0% 8.5% 100.0% 1.05

832 32.1% 26.9% 34.7% 6.2% 100.0% 1.21

833 30.7% 44.1% 16.3% 8.8% 100.0% 1.08

834 28.3% 23.9% 23.9% 23.9% 100.0% 1.65

844 9.0% 28.8% 43.2% 18.9% 100.0% 1.79

845 34.2% 29.4% 25.7% 10.7% 100.0% 1.16

848 41.6% 33.2% 17.0% 8.3% 100.0% 0.93

851 46.1% 22.5% 31.4% 0.0% 100.0% 0.85

854 26.5% 32.2% 24.2% 17.1% 100.0% 1.40

855 31.8% 37.0% 21.6% 9.6% 100.0% 1.14

856 22.2% 37.2% 23.7% 16.9% 100.0% 1.41

Page 142: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 132

Q21 - How many vehicles are available for use

by all the people in your home? By Route (continued)

0 1 2 3 or

more Total Average

864 44.0% 34.5% 14.2% 7.3% 100.0% 0.90

870 45.5% 22.7% 18.2% 13.6% 100.0% 1.52

871 36.5% 34.7% 22.1% 6.8% 100.0% 1.03

872 49.5% 22.3% 19.4% 8.8% 100.0% 0.98

874 37.4% 34.9% 22.3% 5.4% 100.0% 0.98

875 41.6% 26.0% 25.5% 6.9% 100.0% 0.99

901 32.4% 36.1% 22.3% 9.2% 100.0% 1.12

904 0.0% 29.2% 66.7% 4.2% 100.0% 1.77

905 25.2% 43.2% 23.9% 7.7% 100.0% 1.17

916 34.6% 26.4% 25.8% 13.2% 100.0% 1.18

917 48.4% 21.0% 20.6% 10.1% 100.0% 0.94

921 24.9% 27.0% 25.7% 22.4% 100.0% 1.59

923 41.6% 29.9% 19.5% 9.0% 100.0% 1.01

928 36.1% 36.9% 19.0% 8.0% 100.0% 1.02

929 43.3% 28.2% 22.1% 6.4% 100.0% 0.93

932 32.7% 37.9% 20.6% 8.8% 100.0% 1.09

933 20.6% 40.1% 24.8% 14.5% 100.0% 1.40

934 26.1% 32.4% 25.8% 15.7% 100.0% 1.40

936 38.9% 30.1% 20.6% 10.5% 100.0% 1.07

955 38.4% 30.6% 18.3% 12.7% 100.0% 1.22

960 41.4% 35.0% 14.1% 9.5% 100.0% 0.93

961 25.3% 35.6% 24.2% 14.9% 100.0% 1.34

962 31.8% 26.4% 23.4% 18.5% 100.0% 1.63

963 23.4% 36.3% 28.1% 12.2% 100.0% 1.37

964 13.0% 36.5% 21.7% 28.7% 100.0% 1.79

965 53.8% 26.1% 16.0% 4.2% 100.0% 0.71

967 24.2% 30.3% 30.3% 15.2% 100.0% 1.37

968 24.2% 39.5% 26.6% 9.7% 100.0% 1.26

972 29.6% 22.2% 48.1% 0.0% 100.0% 1.18

973 4.1% 22.4% 46.9% 26.5% 100.0% 2.04

978 8.3% 37.5% 40.3% 13.9% 100.0% 1.62

979 6.0% 34.0% 36.0% 24.0% 100.0% 1.78

992 27.1% 35.4% 26.8% 10.6% 100.0% 1.27

Total 35.6% 31.3% 21.4% 11.6% 100.0% 1.16

Page 143: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 133

Q15 - Including yourself, how many people live in your household? By Route

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Avg

1 24.0% 23.0% 18.9% 15.6% 7.6% 4.5% 2.9% 0.7% 1.1% 0.2% 0.0% 0.0% 0.0% 0.0% 1.4% 100.0% 3.13

2 27.4% 25.6% 12.8% 14.8% 8.9% 3.4% 1.6% 1.3% 0.4% 1.4% 0.3% 0.0% 0.0% 0.0% 2.1% 100.0% 3.15

3 27.5% 21.2% 13.5% 12.7% 8.6% 8.0% 2.5% 1.8% 1.3% 1.4% 0.0% 0.0% 0.0% 0.3% 1.2% 100.0% 3.32

4 11.4% 12.7% 18.9% 17.3% 16.4% 10.2% 5.3% 3.4% 1.1% 0.8% 0.0% 0.0% 0.3% 0.3% 1.9% 100.0% 4.25

5 12.5% 13.3% 15.9% 18.9% 18.6% 10.4% 3.9% 3.0% 1.5% 0.6% 0.0% 0.0% 0.0% 0.0% 1.4% 100.0% 4.10

6 25.2% 25.4% 19.2% 15.3% 5.4% 5.2% 1.3% 0.7% 0.7% 0.0% 0.0% 0.0% 0.0% 0.2% 1.4% 100.0% 2.97

7 22.1% 20.1% 16.5% 14.1% 11.6% 9.0% 2.3% 0.7% 1.3% 0.2% 0.5% 0.2% 0.2% 0.0% 1.1% 100.0% 3.43

8 24.8% 18.6% 19.7% 16.2% 9.4% 5.7% 2.2% 0.7% 0.3% 0.0% 0.0% 0.3% 0.0% 0.0% 2.2% 100.0% 3.25

9 22.1% 20.3% 17.4% 19.4% 10.2% 4.0% 3.4% 0.7% 0.2% 0.2% 0.0% 0.0% 0.3% 0.5% 1.4% 100.0% 3.32

10 27.4% 26.8% 17.0% 11.9% 9.3% 3.5% 1.4% 0.0% 0.0% 0.0% 0.3% 0.3% 0.0% 0.0% 2.1% 100.0% 2.96

11 26.7% 23.3% 13.6% 13.7% 6.8% 4.7% 3.4% 1.5% 1.0% 0.7% 0.9% 0.3% 0.0% 0.8% 2.7% 100.0% 3.47

13 15.8% 16.0% 16.5% 17.4% 12.3% 10.5% 4.7% 2.8% 0.0% 0.7% 0.3% 1.0% 0.0% 0.0% 1.9% 100.0% 3.98

14 15.3% 21.1% 22.0% 19.6% 14.6% 2.0% 1.8% 0.4% 0.0% 0.0% 0.0% 0.4% 0.0% 1.3% 1.3% 100.0% 3.46

15 19.6% 26.1% 18.0% 15.4% 8.0% 6.2% 1.9% 0.9% 0.7% 0.6% 0.2% 0.2% 0.0% 0.0% 2.3% 100.0% 3.35

18 18.7% 24.3% 14.0% 14.0% 10.3% 5.6% 5.6% 5.6% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 0.0% 100.0% 3.53

20 20.7% 23.0% 14.7% 14.5% 12.0% 6.7% 3.8% 1.1% 0.9% 0.4% 0.0% 0.0% 0.0% 0.0% 2.1% 100.0% 3.48

25 13.4% 22.7% 13.1% 16.4% 18.2% 6.3% 2.1% 3.9% 0.9% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 100.0% 3.85

27 21.0% 23.4% 19.0% 14.9% 8.4% 8.1% 1.9% 0.4% 1.2% 0.8% 0.4% 0.0% 0.0% 0.0% 0.4% 100.0% 3.22

28 15.3% 17.8% 19.1% 18.7% 16.2% 7.4% 2.4% 1.1% 0.5% 0.2% 0.0% 0.0% 0.0% 0.0% 1.1% 100.0% 3.58

30 19.0% 24.9% 22.6% 18.4% 9.1% 3.3% 1.2% 0.4% 0.0% 0.0% 0.2% 0.4% 0.0% 0.0% 0.5% 100.0% 3.01

31 28.4% 24.4% 20.5% 14.2% 7.4% 3.4% 0.0% 0.0% 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.67

35 28.4% 27.2% 16.7% 12.1% 6.5% 3.2% 1.9% 2.0% 0.2% 0.2% 0.3% 0.2% 0.2% 0.0% 0.7% 100.0% 2.88

Page 144: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 134

Q15 - Including yourself, how many people live in your household? By Route (continued)

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Avg

41 12.4% 23.9% 22.3% 21.0% 13.8% 4.7% 1.0% 0.5% 0.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.23

44 19.1% 19.1% 20.4% 12.6% 9.2% 9.9% 3.1% 3.8% 1.0% 0.5% 0.3% 0.3% 0.3% 0.0% 0.5% 100.0% 3.58

50 22.7% 28.6% 15.1% 16.0% 10.3% 3.1% 2.7% 0.4% 0.5% 0.0% 0.0% 0.2% 0.0% 0.0% 0.4% 100.0% 2.95

83 29.7% 26.7% 14.9% 12.9% 7.9% 4.0% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 100.0% 2.95

84 31.3% 31.3% 4.7% 7.8% 17.2% 1.6% 3.1% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.76

86 13.3% 24.4% 42.2% 6.7% 11.1% 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.85

88 19.4% 32.8% 11.9% 20.9% 6.0% 3.0% 3.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.93

105 18.9% 22.2% 20.3% 16.8% 10.3% 3.2% 3.7% 3.2% 0.3% 0.6% 0.0% 0.0% 0.3% 0.0% 0.0% 100.0% 3.27

115 10.9% 18.6% 25.0% 17.9% 13.1% 8.1% 3.2% 1.6% 0.3% 0.3% 0.0% 0.3% 0.0% 0.0% 0.9% 100.0% 3.65

120 35.1% 24.1% 14.4% 11.2% 5.6% 5.2% 2.0% 0.9% 0.3% 0.9% 0.3% 0.0% 0.0% 0.0% 0.0% 100.0% 2.66

150 22.5% 24.0% 18.3% 19.4% 9.1% 2.5% 1.2% 0.3% 0.3% 0.5% 0.2% 0.0% 0.0% 0.0% 1.7% 100.0% 3.10

201 12.4% 24.6% 21.5% 24.9% 12.4% 2.1% 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.5% 0.0% 0.0% 100.0% 3.18

202 10.3% 20.2% 21.0% 33.0% 10.5% 4.0% 0.3% 0.0% 0.0% 0.2% 0.0% 0.0% 0.0% 0.2% 0.3% 100.0% 3.33

210 13.5% 22.3% 20.1% 22.7% 12.2% 4.4% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.35

701 9.0% 14.4% 18.8% 25.5% 16.6% 7.6% 3.6% 1.2% 2.0% 0.5% 0.0% 0.3% 0.0% 0.0% 0.6% 100.0% 3.94

704 9.9% 12.2% 20.3% 25.2% 16.4% 8.3% 3.7% 1.9% 0.8% 0.5% 0.0% 0.0% 0.0% 0.0% 0.7% 100.0% 3.92

705 5.6% 14.5% 30.1% 20.3% 14.7% 7.5% 1.6% 4.4% 0.8% 0.0% 0.0% 0.0% 0.5% 0.0% 0.0% 100.0% 3.85

707 3.2% 15.1% 20.6% 27.0% 19.0% 7.1% 3.2% 0.8% 0.0% 0.8% 0.0% 1.6% 0.0% 1.6% 0.0% 100.0% 4.15

709 3.9% 12.8% 17.8% 28.4% 20.5% 7.9% 4.7% 2.7% 0.5% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 4.13

712 6.1% 12.2% 21.1% 24.1% 18.5% 9.5% 4.3% 1.7% 0.7% 0.9% 0.0% 0.3% 0.0% 0.0% 0.6% 100.0% 4.11

815 25.4% 22.9% 13.9% 16.9% 6.2% 7.4% 3.1% 0.0% 1.6% 1.0% 0.0% 0.0% 0.0% 0.0% 1.7% 100.0% 3.26

Page 145: RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY … · This section contains graphical representations of the survey results for the entire system. The results of each question

SANDAG 2009 Onboard Transit Passenger Survey - MTS Bus 135

Q15 - Including yourself, how many people live in your household? By Route (continued)

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Avg

816 16.1% 19.5% 21.8% 13.8% 10.7% 6.7% 5.0% 4.0% 0.7% 0.5% 0.0% 0.5% 0.0% 0.0% 0.8% 100.0% 3.65

832 10.4% 18.3% 34.2% 16.8% 6.4% 5.9% 1.0% 2.0% 2.0% 1.0% 0.0% 0.0% 0.0% 0.0% 2.0% 100.0% 3.63

833 11.9% 15.5% 20.7% 26.5% 19.8% 2.7% 0.0% 0.0% 0.0% 0.0% 0.0% 1.2% 0.0% 0.0% 1.5% 100.0% 3.65

834 8.7% 17.5% 20.4% 16.5% 8.7% 11.7% 1.9% 4.9% 0.0% 6.8% 0.0% 2.9% 0.0% 0.0% 0.0% 100.0% 4.42

844 9.2% 5.3% 18.3% 22.9% 32.8% 8.4% 0.0% 1.5% 0.0% 1.5% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 4.07

845 15.3% 14.4% 23.3% 18.3% 13.9% 3.0% 5.4% 3.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.5% 100.0% 3.72

848 14.1% 17.4% 21.0% 20.2% 10.6% 7.7% 3.5% 1.9% 1.0% 0.8% 0.3% 0.0% 0.4% 0.0% 1.1% 100.0% 3.73

851 12.9% 14.0% 25.4% 18.6% 20.1% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.46

854 12.0% 16.3% 22.8% 24.5% 14.5% 4.5% 1.5% 1.7% 1.2% 0.0% 0.0% 0.0% 0.0% 0.0% 1.2% 100.0% 3.62

855 10.0% 17.4% 18.3% 23.9% 12.5% 7.7% 5.1% 2.4% 0.7% 0.0% 0.0% 0.9% 0.0% 0.0% 1.1% 100.0% 3.93

856 8.0% 17.0% 20.0% 19.3% 15.7% 8.4% 3.5% 4.0% 1.9% 1.3% 0.0% 0.3% 0.2% 0.3% 0.0% 100.0% 4.05

864 17.6% 20.5% 17.2% 18.0% 11.2% 7.0% 3.7% 1.0% 0.3% 0.4% 0.0% 1.1% 0.4% 0.3% 1.4% 100.0% 3.62

870 33.3% 20.8% 33.3% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 4.2% 100.0% 3.29

871 12.8% 16.0% 21.6% 19.6% 3.6% 12.8% 4.0% 3.6% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 4.0% 100.0% 4.20

872 18.2% 21.1% 10.9% 21.8% 12.4% 6.5% 1.5% 4.7% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.56

874 15.2% 21.2% 18.2% 20.2% 11.6% 8.4% 1.7% 0.9% 0.0% 1.7% 0.9% 0.0% 0.0% 0.0% 0.0% 100.0% 3.47

875 27.2% 15.6% 18.7% 9.7% 14.3% 9.1% 0.6% 1.9% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.25

901 16.8% 22.8% 19.6% 18.3% 11.7% 3.2% 3.4% 1.2% 0.5% 0.0% 0.0% 0.0% 0.3% 0.0% 2.1% 100.0% 3.46

904 13.3% 83.3% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.75

905 8.4% 11.8% 18.7% 27.3% 18.8% 9.3% 2.8% 1.9% 0.3% 0.8% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.92

916 3.6% 13.9% 7.2% 42.3% 13.4% 6.7% 9.3% 0.0% 1.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 100.0% 4.35

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Bus 136

Q15 - Including yourself, how many people live in your household? By Route (continued)

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Avg

917 17.5% 20.7% 16.7% 15.9% 14.7% 2.4% 2.4% 3.2% 2.0% 2.4% 0.0% 2.0% 0.0% 0.0% 0.0% 100.0% 3.68

921 14.8% 23.3% 14.0% 22.9% 16.9% 5.9% 1.2% 0.5% 0.3% 0.0% 0.0% 0.0% 0.0% 0.3% 0.0% 100.0% 3.33

923 27.1% 28.0% 16.7% 9.2% 11.4% 2.7% 1.8% 0.7% 0.0% 0.6% 0.7% 0.4% 0.4% 0.0% 0.4% 100.0% 2.89

928 22.8% 24.0% 16.8% 18.1% 8.1% 4.7% 2.1% 1.7% 0.4% 1.0% 0.0% 0.0% 0.3% 0.0% 0.0% 100.0% 3.08

929 15.0% 17.6% 19.6% 21.4% 13.7% 6.2% 2.1% 1.5% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 100.0% 3.59

932 11.4% 12.5% 23.6% 20.4% 15.6% 6.5% 4.3% 1.9% 0.6% 0.5% 0.9% 0.3% 0.0% 0.3% 1.2% 100.0% 3.97

933 8.9% 10.3% 20.7% 22.1% 16.9% 9.3% 7.2% 3.0% 0.5% 0.0% 0.3% 0.3% 0.4% 0.0% 0.3% 100.0% 4.14

934 5.8% 14.8% 22.1% 18.3% 20.0% 11.4% 3.8% 1.5% 0.3% 1.2% 0.0% 0.0% 0.4% 0.3% 0.0% 100.0% 4.07

936 13.3% 14.7% 22.7% 18.5% 13.1% 6.1% 5.0% 1.8% 1.3% 1.6% 0.0% 0.4% 0.6% 0.0% 0.9% 100.0% 3.90

955 14.4% 14.3% 20.8% 19.1% 14.3% 5.3% 3.9% 3.0% 1.0% 1.4% 0.2% 0.3% 0.9% 0.3% 0.7% 100.0% 3.92

960 5.9% 30.8% 16.9% 20.4% 13.7% 5.6% 5.1% 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.50

961 6.2% 17.6% 20.0% 19.7% 17.9% 8.1% 6.4% 2.6% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 0.6% 100.0% 4.03

962 8.3% 16.4% 14.2% 17.9% 18.7% 10.3% 4.0% 3.6% 1.8% 3.1% 0.4% 0.0% 0.3% 0.3% 0.7% 100.0% 4.38

963 5.5% 14.5% 21.6% 23.1% 12.2% 7.5% 5.0% 4.7% 2.7% 0.9% 0.0% 0.9% 0.0% 0.0% 1.4% 100.0% 4.33

964 3.1% 19.7% 23.6% 5.5% 9.4% 22.8% 8.7% 7.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 4.38

965 14.2% 30.6% 11.2% 23.9% 17.9% 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.07

967 7.1% 10.0% 15.7% 28.6% 11.4% 8.6% 11.4% 7.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 4.35

968 10.2% 22.0% 7.9% 25.2% 11.8% 9.4% 5.5% 3.9% 3.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 4.01

972 17.2% 31.0% 17.2% 17.2% 10.3% 0.0% 0.0% 0.0% 0.0% 0.0% 6.9% 0.0% 0.0% 0.0% 0.0% 100.0% 3.17

973 10.9% 47.3% 16.4% 10.9% 14.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.69

978 19.3% 39.8% 16.9% 16.9% 4.8% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.60

979 5.6% 29.6% 29.6% 14.8% 20.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.16

992 28.6% 26.8% 17.4% 13.1% 7.2% 3.2% 2.4% 0.7% 0.0% 0.0% 0.0% 0.3% 0.0% 0.0% 0.3% 100.0% 2.71

Total 17.7% 20.0% 18.4% 17.9% 12.0% 6.5% 3.0% 1.6% 0.7% 0.6% 0.2% 0.2% 0.1% 0.1% 1.1% 100.0% 3.53

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MTS PREMIUM EXPRESS BUS BY ROUTE

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Premium Express Bus 138

MTS PREMIUM EXPRESS BUS INDIVIDUAL ROUTE RESULTS

Number of Responses by Route

Route Responses

810 121

820 163

850 121

860 96

Total 501

Q1 and Q8 - Where are you coming from/going now? By Route

Home-Work

Home-School

Home-Shopping

Home-Recreation

Home-Medical

Home-Other

Work-Other

Other-Other Total

810 88.4% 1.0% 0.0% 2.9% 0.0% 0.0% 4.6% 3.2% 100.0% 820 92.2% 3.1% 0.0% 1.0% 0.0% 1.6% 0.0% 2.1% 100.0% 850 97.3% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 0.9% 100.0% 860 91.3% 1.0% 0.0% 3.4% 0.0% 1.0% 1.0% 2.4% 100.0% Total 91.3% 1.1% 0.0% 2.1% 0.0% 0.4% 2.6% 2.4% 100.0%

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route

Walk(ed) Drive/Drove

Alone Carpool(ed)

Picked Up/Dropped

Off Ride/Rode

Bike Other Total

810 65.9% 24.6% 0.0% 2.3% 2.3% 4.9% 100.0%

820 79.6% 15.3% 0.0% 3.6% 1.5% 0.0% 100.0%

850 64.1% 32.3% 0.0% 0.0% 3.6% 0.0% 100.0%

860 61.2% 16.4% 0.0% 6.0% 16.4% 0.0% 100.0%

Total 68.2% 22.7% 0.0% 2.6% 4.3% 2.1% 100.0%

Q5 and Q12 - How many blocks did you/will you walk? By Route

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

810 24.5% 50.0% 15.7% 7.4% 2.5% 100.0% 2.58

820 20.0% 43.8% 20.0% 12.5% 3.8% 100.0% 2.99

850 24.4% 38.9% 30.0% 4.4% 2.2% 100.0% 2.90

860 26.6% 43.8% 29.7% 0.0% 0.0% 100.0% 2.47

Total 24.0% 45.7% 21.5% 6.6% 2.3% 100.0% 2.70

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Premium Express Bus 139

Planners Q20 - Do you have a car thatcould have been used to make this

trip? By Route

No Yes Total

810 13.4% 86.6% 100.0%

820 14.5% 85.5% 100.0%

850 9.8% 90.2% 100.0%

860 8.2% 91.8% 100.0%

Total 12.1% 87.9% 100.0%

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route

SDM Monthly

pass Monthly

pass

Half month/14 day pass

Day pass

Single ride

Youth monthly

pass College

pass Juror pass Other Total

810 21.7% 69.3% 0.0% 0.0% 3.9% 0.0% 0.0% 0.0% 5.0% 100.0%

820 27.9% 60.6% 0.0% 0.6% 6.7% 0.0% 0.0% 0.0% 4.2% 100.0%

850 24.2% 62.8% 0.0% 0.0% 1.4% 0.0% 0.0% 0.0% 11.6% 100.0%

860 23.7% 61.2% 0.0% 2.0% 2.0% 2.0% 0.0% 0.0% 9.2% 100.0%

Total 23.6% 65.2% 0.0% 0.4% 3.5% 0.3% 0.0% 0.0% 7.0% 100.0%

Planners Q26 - How did you pay for your pass? By Route

Cash Check

Credit/debit card single purchase

Credit/debit card auto

reload

Auto withdrawal from bank

acct

Employer paid all or part Other

College ID Total

810 41.8% 11.7% 18.6% 2.4% 0.0% 21.7% 3.8% 0.0% 100.0%

820 22.3% 4.2% 22.3% 7.2% 0.6% 36.7% 6.6% 0.0% 100.0%

850 19.0% 10.9% 18.0% 7.6% 0.0% 35.1% 9.5% 0.0% 100.0%

860 16.6% 3.4% 20.7% 5.5% 2.1% 46.9% 4.8% 0.0% 100.0%

Total 29.8% 9.0% 19.4% 4.8% 0.4% 30.9% 5.6% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Premium Express Bus 140

Q27 - Where did you buy your pass? By Route

At a rail

station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

InternetBy

phone By

mail From my employer Other School Bus Total

810 6.4% 49.0% 6.4% 0.7% 6.0% 0.0% 0.0% 24.1% 6.8% 0.0% 0.7% 100.0%

820 0.6% 35.2% 24.7% 0.0% 3.1% 0.0% 0.0% 27.2% 6.8% 0.0% 2.5% 100.0%

850 3.4% 61.8% 1.0% 1.0% 6.8% 1.0% 0.0% 19.3% 4.3% 0.0% 1.4% 100.0%

860 8.6% 46.4% 0.0% 5.0% 7.9% 0.0% 0.0% 27.9% 4.3% 0.0% 0.0% 100.0%

Total 5.1% 49.1% 7.4% 1.2% 5.9% 0.2% 0.0% 24.1% 5.9% 0.0% 1.0% 100.0%

Q19 - How many days a week do you ride the bus/trolley/train? By Route

1-3 days a week

4-6 days a week

7 days a week Total Average

810 12.4% 80.5% 7.1% 100.0% 4.63

820 2.4% 95.8% 1.8% 100.0% 4.75

850 7.4% 91.7% 0.9% 100.0% 4.68

860 8.3% 87.2% 4.5% 100.0% 4.77

Total 9.0% 86.5% 4.5% 100.0% 4.68

Q16 - What is your gender? By Route

Male Female Total

810 46.0% 54.0% 100.0%

820 45.5% 54.5% 100.0%

850 41.4% 58.6% 100.0%

860 63.9% 36.1% 100.0%

Total 47.5% 52.5% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Premium Express Bus 141

Q14 - Do you consider yourself...? By Route

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

810 14.6% 49.6% 8.9% 18.6% 8.3% 0.0% 0.0% 100.0%

820 12.9% 54.6% 5.5% 20.9% 6.1% 0.0% 0.0% 100.0%

850 6.5% 39.5% 4.7% 44.2% 5.1% 0.0% 0.0% 100.0%

860 2.0% 58.5% 9.5% 16.3% 13.6% 0.0% 0.0% 100.0%

Total 10.7% 49.5% 7.5% 24.2% 8.0% 0.0% 0.0% 100.0%

Q23 - What is your age? By Route

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60 years old Total Average

810 1.1% 6.5% 13.8% 34.1% 27.0% 17.5% 100.0% 46.13

820 0.0% 3.9% 11.6% 37.4% 34.2% 12.9% 100.0% 47.35

850 0.0% 1.0% 8.7% 36.2% 36.7% 17.3% 100.0% 49.39

860 0.0% 1.4% 15.6% 23.4% 48.2% 11.3% 100.0% 48.04

Total 0.5% 4.2% 12.7% 33.5% 33.3% 15.8% 100.0% 47.28

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Premium Express Bus 142

Q18 - What is your household income? By Route

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000 to

$29,999

$30,000 to

$34,999

$35,000 to

$39,999

$40,000 to

$44,999

$45,000 to

$49,999

$50,000 to

$74,999

$75,000 to

$99,999

$100,000 to

$149,999$150,000 or more Total

810 5.5% 1.1% 2.3% 2.8% 0.0% 2.3% 4.6% 3.4% 22.5% 18.1% 25.0% 12.4% 100.0%

820 3.8% 1.5% 0.8% 0.8% 0.8% 4.6% 7.6% 0.8% 11.5% 20.6% 31.3% 16.0% 100.0%

850 1.1% 1.1% 0.0% 1.1% 2.1% 4.3% 4.3% 1.6% 13.8% 22.3% 27.7% 20.7% 100.0%

860 0.0% 1.5% 1.5% 0.0% 1.5% 1.5% 1.5% 5.2% 17.2% 20.1% 20.1% 29.9% 100.0%

Total 3.5% 1.2% 1.5% 1.7% 0.8% 2.9% 4.5% 2.9% 18.2% 19.7% 25.8% 17.3% 100.0%

Q23 - How do you rate the transit service in your area? By Route

Good Average Poor Total

810 61.0% 27.1% 11.9% 100.0%

820 64.9% 20.5% 14.6% 100.0%

850 63.6% 27.7% 8.6% 100.0%

860 79.9% 20.1% 0.0% 100.0%

Total 65.0% 25.1% 9.9% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Premium Express Bus 143

Q21 - How many vehicles are available for use by all the people in your home? By Route

0 1 2 3 or

more Total Average

810 3.8% 18.6% 29.2% 48.4% 100.0% 2.12

820 1.5% 12.9% 42.3% 43.3% 100.0% 2.18

850 1.8% 23.0% 36.5% 38.7% 100.0% 2.08

860 3.4% 14.0% 29.5% 53.1% 100.0% 2.02

Total 2.9% 17.7% 32.8% 46.5% 100.0% 2.11

Q15 - Including yourself, how many people live in your household? By Route

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Average

810 15.9% 22.8% 22.6% 21.2% 12.8% 2.7% 1.5% 0.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.10

820 4.8% 23.0% 23.6% 26.7% 13.9% 6.7% 0.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.6% 100.0% 3.49

850 12.7% 36.1% 14.1% 17.1% 11.7% 4.9% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.07

860 10.9% 42.9% 23.1% 12.9% 10.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.69

Total 12.6% 28.7% 21.1% 20.0% 12.4% 3.4% 1.5% 0.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 100.0% 3.10

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MTS RAIL BY ROUTE

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Rail Routes 145

MTS RAIL INDIVIDUAL ROUTE RESULTS

Number of Responses by Route

Route Responses

510 625

520 555

530 635

Total 1,815

Q1 and Q8 - Where are you coming from/going now? By Route

Home-Work

Home-School

Home-Shopping

Home-Recreation

Home-Medical

Home-Other

Work-Other

Other-Other Total

510 32.5% 12.0% 9.4% 11.2% 4.1% 6.7% 7.0% 17.3% 100.0%

520 32.4% 21.6% 6.4% 9.4% 2.3% 11.3% 3.8% 12.9% 100.0%

530 30.2% 16.8% 6.2% 10.1% 4.8% 11.9% 5.1% 14.9% 100.0%

Total 32.0% 15.4% 8.0% 10.5% 3.8% 8.9% 5.8% 15.7% 100.0%

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route

Walk(ed) Drive/Drove

Alone Carpool(ed)

Picked Up/Dropped

Off Ride/Rode

Bike Other Total

510 92.8% 2.0% 1.1% 2.0% 1.2% 0.9% 100.0%

520 93.3% 1.1% 0.0% 2.0% 1.3% 2.3% 100.0%

530 89.1% 1.4% 0.5% 3.0% 4.4% 1.5% 100.0%

Total 92.1% 1.6% 0.7% 2.2% 1.9% 1.4% 100.0%

Q5 and Q12 - How many blocks did you/will you walk? By Route

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

510 33.5% 44.9% 13.9% 6.3% 1.4% 100.0% 2.40

520 29.1% 46.2% 17.0% 3.9% 3.8% 100.0% 2.49

530 29.5% 40.9% 16.0% 8.6% 5.0% 100.0% 2.83

Total 31.6% 44.5% 15.0% 6.2% 2.7% 100.0% 2.51

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Rail Routes 146

Planners Q20 - Do you have a car that could have been used to make

this trip? By Route

No Yes Total

510 64.8% 35.2% 100.0%

520 70.8% 29.2% 100.0%

530 61.5% 38.5% 100.0%

Total 65.4% 34.6% 100.0%

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route

SDM Monthly

pass Monthly

pass

Half month/ 14 day pass

Day pass

Single ride

Youth monthly

pass College

pass Juror pass Other Total

510 17.6% 31.3% 0.8% 34.0% 5.9% 5.6% 2.9% 0.0% 1.9% 100.0%

520 24.0% 35.2% 0.0% 21.9% 7.5% 7.3% 3.0% 0.0% 1.1% 100.0%

530 18.4% 30.8% 0.3% 23.9% 4.1% 4.1% 15.1% 0.0% 3.3% 100.0%

Total 19.2% 32.1% 0.5% 29.2% 5.9% 5.7% 5.4% 0.0% 2.0% 100.0%

Planners Q26 - How did you pay for your pass? By Route

Cash Check

Credit/debit card single purchase

Credit/debit card auto

reload

Auto withdrawal from bank

acct

Employer paid all or

part Other College

ID Total

510 74.2% 1.7% 8.1% 1.7% 1.0% 9.9% 2.4% 1.0% 100.0%

520 77.4% 1.7% 8.7% 2.1% 0.0% 5.0% 5.2% 0.0% 100.0%

530 71.3% 4.1% 11.6% 1.6% 0.0% 4.8% 6.2% 0.3% 100.0%

Total 74.3% 2.2% 8.9% 1.8% 0.6% 7.8% 3.8% 0.6% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Rail Routes 147

Q27 - Where did you buy your pass? By Route

At a rail

station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

InternetBy

phone By

mail From my employer Other School Bus Total

510 35.3% 24.2% 17.1% 4.6% 1.4% 0.0% 0.0% 6.7% 3.6% 3.3% 3.8% 100.0%

520 25.8% 31.5% 22.6% 5.6% 1.0% 0.0% 0.0% 4.5% 2.6% 4.0% 2.2% 100.0%

530 27.0% 17.8% 22.7% 2.1% 2.0% 0.0% 0.7% 7.6% 3.5% 12.1% 4.5% 100.0%

Total 31.5% 24.5% 19.4% 4.3% 1.4% 0.0% 0.1% 6.4% 3.4% 5.3% 3.6% 100.0%

Q19 - How many days a week do you ride the bus/trolley/train? By Route

1-3 days a week

4-6 days a week

7 days a week Total Average

510 16.4% 59.3% 24.3% 100.0% 5.07

520 12.7% 64.8% 22.5% 100.0% 5.17

530 9.0% 62.0% 29.0% 100.0% 5.38

Total 14.1% 61.0% 24.9% 100.0% 5.15

Q16 - What is your gender? By Route

Male Female Total

510 55.8% 44.2% 100.0%

520 54.5% 45.5% 100.0%

530 59.1% 40.9% 100.0%

Total 56.2% 43.8% 100.0%

Q14 - Do you consider yourself...? By Route

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

510 58.3% 25.2% 9.8% 3.2% 3.5% 0.0% 0.0% 100.0%

520 44.4% 26.5% 17.1% 3.9% 4.5% 1.2% 2.4% 100.0%

530 20.8% 52.0% 8.1% 10.7% 8.4% 0.0% 0.0% 100.0%

Total 47.7% 30.9% 11.0% 4.9% 4.7% 0.3% 0.5% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Rail Routes 148

Q23 - What is your age? By Route

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60 years old Total Average

510 10.3% 18.8% 19.5% 25.6% 13.1% 12.8% 100.0% 37.64

520 19.8% 18.5% 15.0% 24.9% 13.3% 8.4% 100.0% 35.41

530 6.7% 28.5% 18.2% 23.1% 13.7% 9.9% 100.0% 35.92

Total 11.6% 20.7% 18.3% 25.0% 13.2% 11.3% 100.0% 36.82

Q18 - What is your household income? By Route

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000to

$29,999

$30,000to

$34,999

$35,000to

$39,999

$40,000to

$44,999

$45,000to

$49,999

$50,000to

$74,999

$75,000to

$99,999

$100,000to

$149,999

$150,000or

more Total 510 31.6% 13.4% 9.1% 6.6% 6.1% 4.1% 7.0% 1.8% 9.6% 4.5% 4.2% 1.8% 100.0% 520 40.1% 10.3% 9.1% 6.7% 5.0% 6.7% 2.9% 2.6% 6.9% 1.5% 3.6% 4.5% 100.0% 530 32.5% 9.2% 6.3% 6.6% 5.4% 6.1% 4.4% 4.0% 10.5% 5.5% 5.6% 3.9% 100.0% Total 33.5% 11.9% 8.5% 6.6% 5.8% 5.0% 5.6% 2.5% 9.2% 4.1% 4.4% 2.8% 100.0%

Q23 - How do you rate the transit service in your area? By Route

Good Average Poor Total

510 62.8% 28.8% 8.5% 100.0%

520 60.1% 32.1% 7.8% 100.0%

530 55.9% 30.7% 13.4% 100.0%

Total 60.8% 29.9% 9.3% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – MTS Rail Routes 149

Q21 - How many vehicles are available for use by all the people in your home? By Route

0 1 2 3 or

more Total Average

510 31.0% 33.6% 24.2% 11.2% 100.0% 1.50

520 33.4% 24.8% 29.5% 12.3% 100.0% 1.30

530 30.6% 31.8% 23.5% 14.0% 100.0% 1.28

Total 31.4% 31.4% 25.2% 12.0% 100.0% 1.41

Q15 - Including yourself, how many people live in your household? By Route

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Average

510 21.3% 17.0% 19.9% 18.3% 13.1% 5.8% 1.4% 0.9% 0.6% 0.3% 0.0% 0.4% 0.0% 0.0% 1.1% 100.0% 3.35

520 16.2% 15.5% 13.7% 19.5% 18.7% 8.2% 3.5% 1.7% 0.2% 0.5% 0.4% 0.0% 0.0% 0.0% 1.9% 100.0% 3.87

530 21.6% 26.2% 18.4% 14.4% 9.9% 4.8% 1.5% 1.5% 0.4% 0.0% 0.4% 0.5% 0.0% 0.2% 0.4% 100.0% 3.09

Total 20.2% 18.6% 18.2% 17.7% 13.6% 6.1% 1.9% 1.2% 0.5% 0.3% 0.2% 0.4% 0.0% 0.0% 1.1% 100.0% 3.41

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NCTD BREEZE BY ROUTE

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 151

NCTD BREEZE BUS INDIVIDUAL ROUTE RESULTS

Number of Responses by Route

Route Responses

301 550

302 539

303 601

304 200

305 532

306 274

308 217

309 554

313 205

315 130

317 96

318 104

319 139

321 107

325 199

332 236

333 123

334 108

335 127

347 97

350 540

351 448

352 204

354 251

356 97

358 59

359 75

386 103

388 100

389 80

395 97

404 100

432 44

444 30

445 25

Total 7391

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 152

Q1 and Q8 - Where are you coming from/going now? By Route

Home-Work

Home-School

Home-Shopping

Home-Recreation

Home-Medical

Home-Other

Work-Other

Other-Other Total

301 44.9% 22.0% 3.8% 7.3% 4.3% 4.1% 4.5% 9.0% 100.0%

302 28.1% 21.8% 11.7% 7.7% 5.7% 7.2% 5.5% 12.3% 100.0%

303 27.1% 29.7% 10.3% 9.9% 2.5% 7.3% 3.3% 10.0% 100.0%

304 37.5% 41.7% 2.4% 5.2% 1.1% 5.2% 2.4% 4.5% 100.0%

305 28.5% 36.6% 6.3% 5.2% 5.5% 6.1% 4.9% 6.8% 100.0%

306 29.6% 41.9% 3.6% 7.0% 5.2% 8.7% 1.1% 2.9% 100.0%

308 54.0% 9.1% 4.9% 7.0% 6.1% 5.3% 7.0% 6.5% 100.0%

309 45.9% 17.0% 10.3% 7.8% 3.5% 4.7% 3.9% 6.9% 100.0%

313 20.9% 37.2% 14.1% 6.2% 2.5% 6.4% 3.1% 9.6% 100.0%

315 36.6% 22.7% 13.3% 7.7% 5.6% 2.9% 2.7% 8.6% 100.0%

317 29.0% 39.9% 13.1% 7.1% 1.1% 4.9% 2.7% 2.2% 100.0%

318 31.0% 16.1% 11.5% 3.4% 5.7% 17.2% 3.1% 11.9% 100.0%

319 17.0% 48.2% 10.0% 7.3% 1.8% 2.4% 4.8% 8.5% 100.0%

321 60.3% 13.4% 6.9% 8.5% 0.0% 3.2% 6.9% 0.8% 100.0%

325 25.0% 34.4% 8.3% 12.4% 4.9% 6.2% 2.8% 6.0% 100.0%

332 39.1% 39.3% 1.1% 0.6% 0.6% 7.8% 6.7% 4.8% 100.0%

333 22.6% 23.9% 10.5% 5.3% 1.6% 21.6% 1.8% 12.6% 100.0%

334 14.3% 43.5% 3.6% 1.9% 11.4% 10.4% 2.6% 12.3% 100.0%

335 25.5% 34.0% 4.3% 5.7% 9.2% 11.0% 0.7% 9.6% 100.0%

347 29.3% 31.6% 7.2% 2.3% 9.9% 6.5% 5.7% 7.6% 100.0%

350 25.9% 41.5% 5.0% 7.7% 3.2% 5.4% 4.0% 7.4% 100.0%

351 24.3% 29.1% 4.8% 7.3% 9.0% 9.5% 2.8% 13.1% 100.0%

352 29.8% 18.2% 10.1% 10.5% 12.5% 9.4% 4.0% 5.5% 100.0%

354 15.6% 47.0% 9.1% 6.7% 1.1% 8.3% 3.6% 8.6% 100.0%

356 23.6% 27.0% 5.7% 10.7% 7.3% 15.5% 1.8% 8.4% 100.0%

358 29.1% 20.9% 13.5% 8.1% 6.8% 6.8% 1.4% 13.5% 100.0%

359 25.2% 22.1% 15.3% 13.7% 3.1% 9.2% 4.6% 6.9% 100.0%

386 33.0% 18.4% 7.3% 4.5% 9.5% 5.6% 3.4% 18.4% 100.0%

388 30.2% 12.2% 7.6% 23.4% 2.2% 5.4% 4.7% 14.4% 100.0%

389 18.7% 10.3% 3.6% 34.1% 3.6% 11.9% 4.4% 13.5% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 153

Q1 and Q8 - Where are you coming from/going now? By Route (continued)

Home-Work

Home-School

Home-Shopping

Home-Recreation

Home-Medical

Home-Other

Work-Other

Other-Other Total

395 58.6% 3.3% 7.7% 7.7% 0.0% 5.1% 7.3% 10.3% 100.0%

404 38.4% 39.8% 0.9% 4.9% 2.3% 4.0% 1.7% 8.0% 100.0%

432 0.0% 97.5% 0.0% 0.0% 0.0% 0.0% 0.0% 2.5% 100.0%

444 92.9% 0.0% 3.6% 0.0% 0.0% 0.0% 3.6% 0.0% 100.0%

445 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

Total 31.3% 29.4% 7.8% 7.9% 4.3% 6.8% 3.9% 8.6% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 154

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route

Walk(ed) Drive/Drove

Alone Carpool(ed)

Picked Up/Dropped

Off Ride/Rode

Bike Other Total

301 89.8% 2.8% 0.4% 1.2% 3.7% 2.1% 100.0%

302 95.9% 0.0% 0.3% 0.6% 2.1% 1.1% 100.0%

303 95.4% 0.4% 0.2% 1.4% 2.0% 0.5% 100.0%

304 95.5% 0.0% 0.5% 1.1% 2.4% 0.5% 100.0%

305 96.5% 0.0% 0.0% 1.6% 1.4% 0.4% 100.0%

306 91.7% 0.0% 0.0% 6.0% 1.7% 0.6% 100.0%

308 97.1% 0.5% 0.0% 0.5% 0.9% 0.9% 100.0%

309 95.4% 0.3% 0.0% 0.8% 2.4% 1.2% 100.0%

313 94.7% 0.0% 1.4% 2.5% 0.7% 0.6% 100.0%

315 96.5% 0.0% 0.0% 2.7% 0.8% 0.0% 100.0%

317 86.0% 0.0% 2.5% 6.9% 4.7% 0.0% 100.0%

318 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

319 95.9% 1.0% 0.0% 1.0% 1.0% 1.2% 100.0%

321 86.8% 0.0% 0.0% 0.0% 13.2% 0.0% 100.0%

325 95.1% 0.0% 0.0% 1.5% 3.4% 0.0% 100.0%

332 95.6% 0.6% 0.6% 1.2% 1.9% 0.0% 100.0%

333 90.5% 0.0% 0.0% 0.0% 4.2% 5.3% 100.0%

334 96.2% 0.0% 0.0% 1.6% 1.1% 1.1% 100.0%

335 98.9% 0.0% 0.0% 0.0% 1.1% 0.0% 100.0%

347 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

350 95.6% 0.0% 0.3% 1.2% 1.1% 1.7% 100.0%

351 98.2% 0.3% 0.0% 0.3% 0.3% 0.7% 100.0%

352 95.9% 0.0% 0.0% 1.7% 2.4% 0.0% 100.0%

354 96.9% 0.0% 0.5% 0.0% 1.9% 0.7% 100.0%

356 97.4% 0.0% 0.0% 1.3% 1.3% 0.0% 100.0%

358 97.8% 0.0% 0.0% 0.0% 2.2% 0.0% 100.0%

359 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

386 98.9% 0.0% 0.0% 0.0% 1.1% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 155

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route (continued)

Walk(ed) Drive/Drove

Alone Carpool(ed)

Picked Up/Dropped

Off Ride/Rode

Bike Other Total

388 91.4% 2.2% 0.0% 4.3% 2.2% 0.0% 100.0%

389 91.0% 1.1% 0.0% 4.6% 3.3% 0.0% 100.0%

395 87.0% 0.0% 0.8% 6.6% 4.3% 1.3% 100.0%

404 96.7% 0.0% 0.0% 2.2% 0.0% 1.0% 100.0%

432 92.3% 0.0% 0.0% 7.7% 0.0% 0.0% 100.0%

444 86.2% 0.0% 0.0% 6.9% 6.9% 0.0% 100.0%

445 81.9% 9.0% 0.0% 0.0% 9.0% 0.0% 100.0%

Total 94.9% 0.5% 0.3% 1.4% 2.1% 0.9% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 156

Q5 and Q12 - How many blocks did you/will you walk? By Route

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

301 37.5% 34.5% 15.8% 6.4% 5.8% 100.0% 2.80

302 37.1% 35.9% 16.0% 8.3% 2.7% 100.0% 2.58

303 31.7% 46.7% 13.4% 5.4% 2.7% 100.0% 2.39

304 32.6% 42.1% 19.3% 4.1% 1.9% 100.0% 2.35

305 40.1% 42.4% 9.7% 4.5% 3.3% 100.0% 2.29

306 27.0% 43.5% 13.6% 13.4% 2.4% 100.0% 2.89

308 33.7% 27.7% 27.3% 7.6% 3.6% 100.0% 2.91

309 41.3% 37.0% 13.4% 4.0% 4.3% 100.0% 2.39

313 41.7% 43.2% 10.0% 2.2% 3.0% 100.0% 2.07

315 49.6% 37.5% 7.8% 5.2% 0.0% 100.0% 2.00

317 29.9% 49.5% 20.6% 0.0% 0.0% 100.0% 2.15

318 41.2% 32.7% 13.7% 8.5% 3.9% 100.0% 2.67

319 36.0% 45.3% 12.4% 4.3% 1.9% 100.0% 2.01

321 51.1% 30.9% 12.2% 3.6% 2.2% 100.0% 2.12

325 46.4% 33.0% 17.0% 3.6% 0.0% 100.0% 1.93

332 53.8% 27.8% 7.9% 8.8% 1.8% 100.0% 1.88

333 25.2% 36.2% 26.7% 9.0% 2.9% 100.0% 3.11

334 53.2% 32.5% 11.7% 0.0% 2.6% 100.0% 1.51

335 49.3% 40.7% 8.7% 0.0% 1.3% 100.0% 1.73

347 52.0% 29.3% 12.7% 4.0% 2.0% 100.0% 2.02

350 40.1% 37.4% 13.4% 5.6% 3.5% 100.0% 2.39

351 46.8% 34.9% 13.1% 2.7% 2.5% 100.0% 1.95

352 53.6% 36.3% 7.0% 1.2% 1.9% 100.0% 1.79

354 52.8% 37.0% 7.8% 2.4% 0.0% 100.0% 1.62

356 58.5% 34.0% 5.8% 1.7% 0.0% 100.0% 1.50

358 59.7% 31.3% 6.0% 0.0% 3.0% 100.0% 1.84

359 58.6% 25.9% 12.1% 3.4% 0.0% 100.0% 1.61

386 27.5% 38.3% 24.2% 10.0% 0.0% 100.0% 2.68

388 33.9% 25.9% 24.1% 9.8% 6.3% 100.0% 2.88

389 43.5% 36.1% 8.3% 3.7% 8.3% 100.0% 2.81

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 157

Q5 and Q12 - How many blocks did you/will you walk? By Route (continued)

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

395 44.7% 40.1% 7.9% 7.2% 0.0% 100.0% 2.08

404 37.5% 49.4% 9.6% 2.4% 1.2% 100.0% 2.16

432 29.5% 60.7% 0.0% 9.8% 0.0% 100.0% 1.92

444 40.0% 50.0% 0.0% 10.0% 0.0% 100.0% 1.29

445 53.8% 30.8% 0.0% 15.4% 0.0% 100.0% 1.71

Total 39.9% 38.8% 13.2% 5.3% 2.9% 100.0% 2.31

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 158

Planners Q20 - Do you have a car that could have been used to make this trip?

By Route

No Yes Total

301 18.6% 34.9% 21.6%

302 21.1% 37.2% 18.8%

303 13.7% 43.0% 21.7%

304 14.9% 39.7% 19.7%

305 20.4% 40.3% 17.4%

306 15.6% 34.7% 18.3%

308 12.1% 32.2% 28.0%

309 18.2% 38.4% 23.1%

313 14.8% 51.9% 21.3%

315 15.8% 51.9% 12.3%

317 19.0% 49.6% 19.8%

318 20.7% 40.2% 12.5%

319 16.6% 39.6% 26.3%

321 11.8% 39.8% 31.7%

325 23.7% 43.7% 19.1%

332 18.5% 49.9% 12.2%

333 14.9% 35.3% 28.2%

334 19.1% 48.0% 21.6%

335 19.5% 54.7% 16.8%

347 21.5% 47.3% 18.3%

350 18.2% 40.4% 19.1%

351 24.3% 41.9% 19.6%

352 24.6% 45.2% 18.1%

354 31.0% 42.2% 15.7%

356 21.9% 49.8% 13.0%

358 27.3% 47.7% 15.9%

359 24.7% 45.5% 15.6%

386 14.8% 30.2% 24.2%

388 29.9% 27.9% 25.9%

389 31.8% 28.3% 19.7%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 159

Planners Q20 - Do you have a car that could have been used to make this trip?

By Route (continued)

No Yes Total

395 18.8% 38.7% 23.6%

404 25.9% 26.2% 29.4%

432 31.3% 61.3% 0.0%

444 52.6% 21.1% 15.8%

445 23.8% 57.1% 0.0%

Total 19.1% 40.6% 20.1%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 160

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route

SDM Monthly

pass Monthly

pass

Half month/14 day pass

Day pass

Single ride

Youth monthly

pass College

pass Juror pass Other Total

301 10.0% 20.0% 0.0% 18.1% 8.7% 3.2% 38.7% 0.0% 1.3% 100.0%

302 14.2% 36.7% 0.0% 21.5% 12.9% 7.8% 4.0% 0.5% 2.4% 100.0%

303 12.1% 35.2% 0.5% 23.5% 9.6% 13.4% 2.2% 0.6% 2.9% 100.0%

304 6.1% 43.3% 0.0% 20.6% 13.1% 12.6% 2.4% 0.0% 1.9% 100.0%

305 12.7% 26.8% 0.0% 20.8% 18.9% 14.3% 4.5% 0.0% 1.9% 100.0%

306 10.8% 36.8% 0.9% 20.2% 10.2% 10.7% 6.3% 0.0% 4.1% 100.0%

308 21.9% 32.3% 0.0% 23.0% 8.9% 8.2% 3.3% 0.0% 2.2% 100.0%

309 12.7% 34.4% 0.0% 21.4% 16.2% 6.6% 5.0% 0.0% 3.6% 100.0%

313 23.0% 34.2% 0.0% 8.7% 18.0% 14.1% 2.1% 0.0% 0.0% 100.0%

315 8.7% 25.3% 0.0% 20.7% 20.7% 21.2% 1.2% 0.0% 2.1% 100.0%

317 4.3% 31.9% 0.0% 14.7% 14.7% 17.2% 15.5% 0.0% 1.7% 100.0%

318 21.6% 30.6% 0.0% 28.4% 9.0% 6.0% 4.5% 0.0% 0.0% 100.0%

319 16.3% 34.6% 0.0% 13.7% 3.9% 8.5% 22.9% 0.0% 0.0% 100.0%

321 15.9% 43.3% 0.0% 22.9% 9.6% 5.7% 1.9% 0.0% 0.6% 100.0%

325 10.9% 24.3% 0.0% 27.7% 12.2% 18.8% 4.5% 0.0% 1.6% 100.0%

332 10.6% 33.6% 0.0% 16.7% 13.0% 20.6% 1.5% 0.0% 3.9% 100.0%

333 11.6% 46.5% 0.0% 26.9% 1.8% 6.2% 3.3% 0.0% 3.6% 100.0%

334 7.1% 24.4% 0.0% 37.3% 6.2% 23.6% 0.0% 0.0% 1.3% 100.0%

335 15.7% 24.5% 0.0% 29.4% 0.0% 17.6% 12.7% 0.0% 0.0% 100.0%

347 23.8% 37.2% 0.0% 11.0% 7.3% 7.9% 12.8% 0.0% 0.0% 100.0%

350 13.1% 37.3% 0.0% 21.3% 4.8% 16.9% 5.8% 0.0% 0.9% 100.0%

351 19.9% 30.5% 0.9% 24.6% 9.1% 10.8% 3.4% 0.0% 0.9% 100.0%

352 13.2% 36.0% 0.0% 19.7% 15.9% 12.1% 3.1% 0.0% 0.0% 100.0%

354 12.4% 24.3% 0.0% 20.7% 11.8% 24.9% 4.1% 0.0% 1.8% 100.0%

356 14.9% 47.3% 0.0% 20.2% 1.9% 3.8% 9.9% 0.0% 1.9% 100.0%

358 12.9% 31.8% 0.0% 27.1% 8.2% 16.5% 0.0% 0.0% 3.5% 100.0%

359 14.5% 30.1% 0.0% 31.3% 8.4% 8.4% 7.2% 0.0% 0.0% 100.0%

386 14.6% 32.3% 0.0% 18.5% 13.8% 6.9% 10.8% 0.0% 3.1% 100.0%

388 3.8% 36.4% 0.0% 21.2% 19.7% 12.9% 0.0% 0.0% 6.1% 100.0%

389 10.7% 15.7% 0.0% 50.0% 22.1% 0.0% 1.4% 0.0% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 161

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route (continued)

SDM Monthly

pass Monthly

pass

Half month/14 day pass

Day pass

Single ride

Youth monthly

pass College

pass Juror pass Other Total

395 6.9% 35.0% 3.7% 26.7% 17.5% 6.9% 0.0% 0.0% 3.2% 100.0%

404 7.7% 22.6% 0.0% 14.9% 24.9% 15.8% 5.0% 0.0% 9.0% 100.0%

432 0.0% 39.0% 0.0% 0.0% 0.0% 55.1% 0.0% 0.0% 5.9% 100.0%

444 0.0% 66.7% 0.0% 14.3% 14.3% 0.0% 4.8% 0.0% 0.0% 100.0%

445 0.0% 66.7% 0.0% 11.1% 22.2% 0.0% 0.0% 0.0% 0.0% 100.0%

Total 12.6% 32.4% 0.2% 21.3% 11.5% 11.7% 7.9% 0.2% 2.2% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 161

Planners Q26 - How did you pay for your pass? By Route

Cash Check

Credit/debit card single purchase

Credit/debit card auto

reload

Auto withdrawal from bank

acct

Employer paid all or part Other

College ID Total

301 43.2% 6.7% 9.4% 0.0% 1.9% 15.6% 3.8% 19.3% 100.0%

302 74.0% 14.8% 4.1% 0.0% 0.0% 1.2% 5.9% 0.0% 100.0%

303 84.2% 4.0% 2.8% 0.0% 0.0% 2.2% 5.4% 1.5% 100.0%

304 82.7% 3.8% 5.4% 0.0% 0.0% 4.9% 3.2% 0.0% 100.0%

305 86.9% 4.6% 2.6% 0.0% 0.7% 0.6% 4.6% 0.0% 100.0%

306 76.7% 1.3% 6.4% 1.4% 0.0% 5.7% 8.5% 0.0% 100.0%

308 71.6% 9.6% 10.8% 0.0% 2.8% 2.4% 2.8% 0.0% 100.0%

309 74.0% 5.8% 10.3% 0.6% 0.0% 4.0% 4.0% 1.3% 100.0%

313 82.4% 7.8% 2.9% 0.0% 0.0% 3.8% 3.1% 0.0% 100.0%

315 74.5% 0.0% 2.0% 1.6% 0.0% 18.8% 3.1% 0.0% 100.0%

317 86.8% 2.5% 0.0% 0.0% 0.0% 1.7% 9.1% 0.0% 100.0%

318 70.3% 6.3% 11.7% 2.3% 0.0% 0.0% 9.4% 0.0% 100.0%

319 84.8% 0.0% 11.5% 0.0% 0.0% 3.6% 0.0% 0.0% 100.0%

321 61.4% 12.9% 14.0% 0.6% 0.0% 10.5% 0.0% 0.6% 100.0%

325 84.9% 9.6% 3.0% 0.0% 0.0% 0.0% 0.0% 2.5% 100.0%

332 76.5% 0.0% 8.8% 0.0% 0.0% 6.4% 8.2% 0.0% 100.0%

333 81.2% 3.7% 8.5% 0.0% 0.0% 3.3% 3.3% 0.0% 100.0%

334 85.9% 1.2% 3.3% 0.0% 0.0% 1.2% 2.5% 5.8% 100.0%

335 91.0% 5.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

347 73.1% 5.8% 9.6% 1.3% 0.0% 0.0% 9.0% 1.3% 100.0%

350 79.9% 4.9% 8.1% 1.9% 1.4% 0.0% 3.9% 0.0% 100.0%

351 84.3% 2.5% 5.0% 0.0% 0.0% 1.6% 5.7% 0.9% 100.0%

352 73.8% 9.3% 8.5% 0.0% 0.0% 1.5% 6.9% 0.0% 100.0%

354 85.0% 2.9% 4.0% 0.0% 0.0% 1.2% 6.9% 0.0% 100.0%

356 77.4% 4.6% 0.0% 1.9% 0.0% 0.0% 14.2% 1.9% 100.0%

358 85.7% 8.3% 0.0% 0.0% 0.0% 0.0% 6.0% 0.0% 100.0%

359 86.8% 0.0% 6.6% 0.0% 0.0% 0.0% 6.6% 0.0% 100.0%

386 79.1% 1.4% 8.6% 0.0% 0.0% 2.9% 7.9% 0.0% 100.0%

388 90.8% 0.0% 0.0% 0.0% 3.5% 3.5% 2.1% 0.0% 100.0%

389 97.3% 0.0% 0.0% 0.0% 0.0% 1.4% 1.4% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 162

Planners Q26 - How did you pay for your pass? By Route (continued)

Cash Check

Credit/debit card single purchase

Credit/debit card auto

reload

Auto withdrawal from bank

acct

Employer paid all or part Other

College ID Total

395 85.3% 0.0% 3.3% 0.0% 0.0% 8.1% 3.3% 0.0% 100.0%

404 61.8% 6.7% 6.7% 0.0% 0.0% 14.7% 10.2% 0.0% 100.0%

432 78.5% 5.6% 5.6% 0.0% 0.0% 0.0% 10.4% 0.0% 100.0%

444 14.3% 4.8% 47.6% 28.6% 0.0% 4.8% 0.0% 0.0% 100.0%

445 31.6% 0.0% 57.9% 10.5% 0.0% 0.0% 0.0% 0.0% 100.0%

Total 75.9% 5.8% 5.8% 0.3% 0.4% 4.1% 5.1% 2.7% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 163

Q27 - Where did you buy your pass? By Route

At a rail station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

Internet By

phone By mail From my employer Other School Bus Total

301 15.0% 14.8% 9.3% 1.6% 0.5% 0.6% 1.8% 16.4% 13.8% 17.4% 8.8% 100.0%

302 18.9% 28.8% 17.1% 2.6% 0.0% 0.7% 0.5% 0.5% 13.5% 8.0% 9.5% 100.0%

303 13.5% 37.0% 18.3% 2.2% 0.7% 0.8% 0.0% 2.2% 10.7% 5.2% 9.3% 100.0%

304 11.6% 23.5% 37.5% 2.6% 0.0% 0.0% 0.0% 0.0% 6.4% 8.7% 9.6% 100.0%

305 20.1% 31.9% 23.8% 0.0% 0.0% 0.0% 0.0% 0.7% 5.9% 7.0% 10.6% 100.0%

306 23.2% 24.3% 14.2% 0.0% 0.0% 0.0% 0.0% 2.4% 17.9% 11.2% 6.7% 100.0%

308 39.2% 21.6% 13.7% 2.4% 0.0% 0.0% 2.4% 4.7% 9.0% 2.4% 4.7% 100.0%

309 24.7% 20.7% 16.6% 1.8% 0.7% 0.7% 0.9% 4.5% 11.3% 5.3% 12.7% 100.0%

313 4.5% 43.8% 27.0% 3.0% 0.0% 0.0% 0.0% 0.0% 9.1% 4.9% 7.7% 100.0%

315 9.5% 26.4% 19.5% 2.3% 0.0% 0.0% 0.0% 7.7% 11.8% 1.4% 21.4% 100.0%

317 7.3% 20.2% 22.9% 0.0% 0.0% 0.0% 2.8% 1.8% 11.0% 18.3% 15.6% 100.0%

318 17.5% 45.0% 5.8% 3.3% 0.0% 0.0% 2.5% 0.0% 12.5% 5.0% 8.3% 100.0%

319 21.0% 15.4% 18.2% 0.0% 0.0% 0.0% 0.0% 2.1% 7.7% 33.6% 2.1% 100.0%

321 23.3% 23.3% 16.4% 2.5% 10.7% 0.0% 1.3% 0.0% 5.0% 0.6% 17.0% 100.0%

325 12.6% 25.2% 26.7% 1.5% 0.0% 0.0% 0.0% 0.0% 11.6% 10.8% 11.6% 100.0%

332 18.2% 31.1% 34.3% 2.1% 0.0% 0.0% 0.0% 5.0% 6.4% 0.0% 2.9% 100.0%

333 36.2% 26.5% 21.8% 5.1% 0.0% 0.0% 0.0% 1.9% 3.5% 1.6% 3.5% 100.0%

334 28.4% 21.4% 14.9% 0.0% 0.0% 0.0% 1.5% 3.0% 5.5% 4.0% 21.4% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 164

Q27 - Where did you buy your pass? By Route (continued)

At a rail station

At the Transit store

At a grocery

store

At a check

cashing place

Over the

Internet By

phone By mail From my employer Other School Bus Total

335 19.1% 29.8% 25.5% 0.0% 0.0% 0.0% 0.0% 0.0% 8.5% 13.8% 3.2% 100.0%

347 24.8% 26.1% 9.2% 0.0% 0.0% 1.3% 6.5% 0.0% 10.5% 18.3% 3.3% 100.0%

350 15.8% 33.3% 28.2% 0.0% 0.8% 0.9% 0.0% 0.6% 8.5% 6.1% 5.8% 100.0%

351 15.3% 37.1% 18.0% 1.8% 0.0% 1.0% 1.8% 1.8% 8.0% 4.5% 10.8% 100.0%

352 13.0% 41.2% 20.2% 0.0% 0.0% 0.0% 0.0% 1.7% 11.1% 1.7% 11.1% 100.0%

354 15.7% 28.1% 19.6% 0.0% 0.0% 0.0% 3.3% 2.6% 3.3% 9.8% 17.6% 100.0%

356 12.5% 37.3% 18.0% 0.0% 2.7% 0.0% 2.0% 0.0% 10.6% 8.2% 8.6% 100.0%

358 23.1% 41.0% 6.4% 0.0% 0.0% 0.0% 0.0% 0.0% 10.3% 0.0% 19.2% 100.0%

359 23.1% 44.6% 10.8% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 6.2% 7.7% 100.0%

386 17.6% 31.1% 11.8% 0.0% 0.0% 0.0% 1.7% 4.2% 13.4% 11.8% 8.4% 100.0%

388 0.0% 58.5% 7.5% 4.7% 0.0% 4.7% 0.0% 0.0% 16.0% 0.0% 8.5% 100.0%

389 36.0% 22.4% 7.2% 0.0% 0.0% 0.0% 0.0% 1.6% 0.0% 1.6% 31.2% 100.0%

395 16.1% 34.4% 10.8% 0.0% 0.0% 0.0% 8.1% 4.3% 11.3% 0.0% 15.1% 100.0%

404 8.2% 12.2% 43.4% 0.0% 0.0% 0.0% 0.0% 0.0% 18.9% 7.1% 10.2% 100.0%

432 6.2% 41.1% 34.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 17.8% 0.0% 100.0%

444 76.2% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 4.8% 0.0% 4.8% 0.0% 100.0%

445 88.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% 100.0%

Total 17.3% 29.2% 19.0% 1.5% 0.4% 0.5% 0.8% 3.3% 10.4% 7.7% 9.9% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 165

Q19 - How many days a week do you ride the bus/trolley/train? By Route

1-3 days a week

4-6 days a week

7 days a week Total Average

301 14.1% 65.8% 20.1% 100.0% 5.03

302 18.3% 50.9% 30.7% 100.0% 5.01

303 13.1% 56.4% 30.5% 100.0% 5.32

304 21.2% 60.2% 18.7% 100.0% 4.73

305 11.7% 72.7% 15.5% 100.0% 5.03

306 16.2% 70.4% 13.3% 100.0% 4.87

308 24.2% 61.4% 14.4% 100.0% 4.62

309 17.3% 61.5% 21.2% 100.0% 4.98

313 10.6% 75.7% 13.6% 100.0% 5.16

315 22.5% 57.2% 20.3% 100.0% 4.77

317 8.1% 69.9% 22.1% 100.0% 5.11

318 8.8% 57.7% 33.6% 100.0% 5.63

319 11.9% 67.0% 21.0% 100.0% 5.01

321 5.1% 91.5% 3.4% 100.0% 5.00

325 16.7% 69.6% 13.7% 100.0% 4.81

332 5.7% 83.7% 10.6% 100.0% 5.11

333 18.5% 50.2% 31.3% 100.0% 5.22

334 20.1% 61.6% 18.3% 100.0% 4.75

335 19.3% 52.9% 27.7% 100.0% 5.05

347 17.2% 71.8% 10.9% 100.0% 4.61

350 14.0% 71.3% 14.7% 100.0% 4.97

351 18.8% 52.4% 28.8% 100.0% 5.09

352 6.0% 59.8% 34.2% 100.0% 5.70

354 12.3% 68.4% 19.3% 100.0% 4.99

356 24.8% 58.8% 16.4% 100.0% 4.69

358 26.7% 60.0% 13.3% 100.0% 4.64

359 22.2% 64.2% 13.6% 100.0% 4.58

386 19.5% 73.4% 7.0% 100.0% 4.72

388 25.0% 55.9% 19.1% 100.0% 4.81

389 28.9% 35.1% 36.0% 100.0% 4.89

395 13.6% 55.3% 31.1% 100.0% 5.43

404 18.7% 66.9% 14.3% 100.0% 4.83

432 0.0% 76.6% 23.4% 100.0% 5.47

444 14.3% 71.4% 14.3% 100.0% 4.69

445 0.0% 100.0% 0.0% 100.0% 4.88

Total 15.2% 62.8% 22.0% 100.0% 5.05

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 166

Q16 - What is your gender? By Route

Male Female Total

301 54.6% 45.4% 100.0%

302 49.0% 51.0% 100.0%

303 49.4% 50.6% 100.0%

304 53.5% 46.5% 100.0%

305 50.6% 49.4% 100.0%

306 52.2% 47.8% 100.0%

308 38.2% 61.8% 100.0%

309 47.8% 52.2% 100.0%

313 39.1% 60.9% 100.0%

315 58.3% 41.7% 100.0%

317 48.6% 51.4% 100.0%

318 58.0% 42.0% 100.0%

319 42.0% 58.0% 100.0%

321 64.6% 35.4% 100.0%

325 51.8% 48.2% 100.0%

332 52.9% 47.1% 100.0%

333 43.2% 56.8% 100.0%

334 34.4% 65.6% 100.0%

335 26.2% 73.8% 100.0%

347 27.3% 72.7% 100.0%

350 53.1% 46.9% 100.0%

351 49.7% 50.3% 100.0%

352 54.0% 46.0% 100.0%

354 41.9% 58.1% 100.0%

356 41.5% 58.5% 100.0%

358 42.2% 57.8% 100.0%

359 40.7% 59.3% 100.0%

386 60.1% 39.9% 100.0%

388 62.0% 38.0% 100.0%

389 67.3% 32.7% 100.0%

395 55.8% 44.2% 100.0%

404 39.1% 60.9% 100.0%

432 14.0% 86.0% 100.0%

444 81.8% 18.2% 100.0%

445 70.6% 29.4% 100.0%

Total 49.2% 50.8% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 167

Q14 - Do you consider yourself...? By Route

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

301 22.3% 43.3% 7.0% 23.1% 4.3% 0.0% 0.0% 100.0%

302 48.2% 31.6% 11.3% 4.0% 4.5% 0.5% 0.0% 100.0%

303 47.7% 16.0% 15.0% 10.4% 8.6% 0.0% 2.3% 100.0%

304 57.4% 31.5% 3.6% 1.0% 3.6% 0.0% 3.0% 100.0%

305 66.5% 14.0% 9.0% 4.6% 2.2% 0.6% 3.2% 100.0%

306 62.5% 24.0% 7.2% 4.8% 1.5% 0.0% 0.0% 100.0%

308 56.0% 29.8% 7.9% 3.3% 3.0% 0.0% 0.0% 100.0%

309 44.0% 34.0% 6.6% 7.3% 5.8% 0.0% 2.3% 100.0%

313 39.7% 31.2% 9.9% 4.2% 15.0% 0.0% 0.0% 100.0%

315 39.8% 32.5% 12.5% 12.5% 1.4% 0.0% 1.4% 100.0%

317 49.7% 17.2% 16.6% 13.9% 1.3% 0.0% 1.3% 100.0%

318 23.3% 50.4% 12.4% 7.0% 4.7% 2.3% 0.0% 100.0%

319 43.4% 41.8% 6.6% 6.6% 1.6% 0.0% 0.0% 100.0%

321 44.9% 36.4% 12.3% 3.2% 2.7% 0.0% 0.5% 100.0%

325 53.5% 28.6% 8.5% 5.2% 4.1% 0.0% 0.0% 100.0%

332 61.7% 21.3% 10.0% 2.2% 2.2% 0.0% 2.7% 100.0%

333 33.0% 51.1% 5.3% 3.2% 4.6% 0.0% 2.8% 100.0%

334 67.5% 13.2% 11.1% 5.8% 1.2% 0.0% 1.2% 100.0%

335 55.0% 24.3% 11.4% 7.1% 2.1% 0.0% 0.0% 100.0%

347 38.3% 38.3% 11.1% 11.1% 1.1% 0.0% 0.0% 100.0%

350 50.7% 29.7% 6.8% 6.7% 3.8% 0.7% 1.7% 100.0%

351 52.2% 34.9% 7.1% 3.6% 1.4% 0.0% 0.8% 100.0%

352 49.1% 38.2% 4.9% 4.7% 3.0% 0.0% 0.0% 100.0%

354 49.1% 33.1% 5.1% 5.7% 1.7% 1.7% 3.4% 100.0%

356 37.5% 34.0% 13.4% 11.7% 1.7% 0.0% 1.7% 100.0%

358 46.7% 38.0% 3.3% 0.0% 3.3% 0.0% 8.7% 100.0%

359 39.3% 35.7% 16.7% 8.3% 0.0% 0.0% 0.0% 100.0%

386 36.3% 43.8% 11.0% 6.2% 0.0% 1.4% 1.4% 100.0%

388 45.1% 28.0% 4.9% 14.0% 3.0% 1.8% 3.0% 100.0%

389 44.4% 19.2% 8.6% 11.3% 4.0% 8.6% 4.0% 100.0%

395 19.3% 33.6% 24.2% 10.3% 7.6% 0.0% 4.9% 100.0%

404 59.8% 25.3% 9.6% 2.5% 1.4% 0.0% 1.4% 100.0%

432 94.7% 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

444 4.5% 77.3% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

445 40.0% 30.0% 10.0% 10.0% 10.0% 0.0% 0.0% 100.0%

Total 46.8% 29.0% 9.6% 8.3% 4.6% 0.3% 1.4% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 168

Q23 - What is your age? By Route

12-18 years old

19-24 years old

25-34 years old

35-49 years old

50-59 years old

Over 60 years old Total Average

301 5.2% 27.0% 23.0% 21.2% 15.2% 8.3% 100.0% 35.93

302 24.8% 27.0% 16.0% 19.7% 8.1% 4.4% 100.0% 30.05

303 39.7% 18.0% 12.1% 16.7% 9.5% 4.1% 100.0% 28.62

304 37.1% 19.0% 11.0% 21.2% 6.2% 5.4% 100.0% 28.84

305 29.0% 23.0% 18.2% 18.6% 5.7% 5.7% 100.0% 29.18

306 30.7% 25.6% 16.4% 15.8% 7.7% 3.9% 100.0% 28.80

308 8.2% 18.4% 11.6% 27.0% 22.5% 12.4% 100.0% 40.49

309 22.6% 14.6% 18.8% 23.9% 14.3% 5.7% 100.0% 33.71

313 39.3% 12.2% 8.6% 17.0% 14.8% 8.1% 100.0% 32.27

315 29.2% 24.7% 18.8% 15.1% 4.8% 7.4% 100.0% 29.07

317 30.8% 29.3% 12.0% 15.8% 8.3% 3.8% 100.0% 28.83

318 10.1% 13.8% 8.0% 39.9% 13.8% 14.5% 100.0% 41.05

319 12.8% 45.3% 17.9% 17.3% 3.9% 2.8% 100.0% 28.20

321 12.3% 17.9% 28.4% 21.0% 11.7% 8.6% 100.0% 33.85

325 37.1% 15.4% 10.6% 16.4% 11.1% 9.3% 100.0% 32.24

332 40.3% 13.2% 12.6% 19.4% 11.4% 3.1% 100.0% 29.24

333 20.2% 18.4% 10.9% 24.3% 12.4% 13.9% 100.0% 37.22

334 49.1% 12.7% 19.8% 7.5% 8.5% 2.4% 100.0% 25.83

335 25.4% 25.4% 18.6% 15.3% 13.6% 1.7% 100.0% 29.80

347 12.4% 29.2% 16.8% 22.2% 13.0% 6.5% 100.0% 34.12

350 38.3% 22.6% 11.6% 13.1% 9.6% 4.9% 100.0% 28.06

351 29.2% 17.8% 14.8% 20.1% 11.7% 6.4% 100.0% 32.26

352 19.1% 27.4% 12.9% 12.9% 21.0% 6.7% 100.0% 33.71

354 47.1% 18.9% 8.3% 15.2% 7.6% 2.9% 100.0% 26.46

356 8.8% 26.0% 30.4% 23.6% 8.8% 2.4% 100.0% 32.25

358 35.5% 5.3% 17.1% 13.2% 15.8% 13.2% 100.0% 35.96

359 29.1% 19.0% 13.9% 24.1% 8.9% 5.1% 100.0% 31.49

386 10.6% 20.6% 17.7% 31.9% 12.1% 7.1% 100.0% 35.19

388 7.5% 17.3% 6.0% 42.9% 11.3% 15.0% 100.0% 40.49

389 9.4% 10.9% 6.5% 50.7% 14.5% 8.0% 100.0% 40.42

395 6.7% 29.7% 24.4% 23.4% 12.9% 2.9% 100.0% 33.72

404 37.3% 29.3% 9.2% 10.4% 4.4% 9.2% 100.0% 26.82

432 91.5% 0.0% 4.3% 0.0% 0.0% 4.3% 100.0% 19.83

444 0.0% 10.0% 15.0% 35.0% 20.0% 20.0% 100.0% 42.57

445 0.0% 11.8% 64.7% 17.6% 5.9% 0.0% 100.0% 31.38

Total 27.9% 21.2% 15.3% 19.0% 10.7% 5.8% 100.0% 31.17

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 169

Q18 - What is your household income? By Route

Less than

$15,000

$15,000 to

$19,999

$20,000to

$24,999

$25,000to

$29,999

$30,000to

$34,999

$35,000to

$39,999

$40,000to

$44,999

$45,000 to

$49,999

$50,000to

$74,999

$75,000to

$99,999

$100,000to

$149,999

$150,000or

more Total

301 31.3% 8.3% 9.8% 3.5% 4.8% 5.2% 5.0% 5.5% 6.2% 8.9% 7.4% 4.1% 100.0%

302 38.5% 12.1% 10.9% 6.1% 6.0% 4.9% 7.8% 3.1% 5.3% 2.7% 2.1% 0.4% 100.0%

303 46.3% 14.3% 8.1% 8.1% 4.8% 4.3% 2.1% 2.8% 4.0% 1.9% 2.0% 1.2% 100.0%

304 37.3% 11.9% 20.5% 3.4% 1.5% 1.5% 3.0% 0.0% 5.6% 6.0% 2.6% 6.7% 100.0%

305 45.5% 14.4% 6.9% 5.8% 5.8% 4.6% 5.0% 2.2% 5.5% 2.2% 1.2% 0.8% 100.0%

306 47.8% 16.6% 5.6% 8.1% 4.3% 4.5% 2.3% 2.2% 2.5% 1.8% 2.3% 1.8% 100.0%

308 51.8% 13.8% 8.7% 3.7% 1.4% 0.9% 4.6% 2.8% 6.0% 2.8% 2.8% 0.9% 100.0%

309 29.8% 11.2% 9.7% 6.3% 5.3% 6.1% 7.5% 4.2% 10.3% 4.8% 3.8% 1.2% 100.0%

313 44.1% 11.7% 7.8% 8.0% 3.4% 5.1% 3.2% 0.5% 9.4% 6.7% 0.0% 0.0% 100.0%

315 19.7% 27.3% 13.1% 7.1% 2.0% 2.5% 3.0% 0.0% 19.2% 4.5% 1.5% 0.0% 100.0%

317 39.8% 8.3% 12.0% 2.8% 5.6% 12.0% 9.3% 3.7% 2.8% 1.9% 0.0% 1.9% 100.0%

318 64.2% 11.7% 5.8% 4.2% 1.7% 0.0% 2.5% 0.0% 4.2% 2.5% 1.7% 1.7% 100.0%

319 36.3% 16.3% 10.0% 4.4% 4.4% 4.4% 2.5% 7.5% 3.1% 5.6% 4.4% 1.3% 100.0%

321 32.5% 9.8% 7.3% 2.4% 2.4% 3.3% 10.6% 0.0% 18.7% 1.6% 10.6% 0.8% 100.0%

325 41.4% 13.3% 11.6% 4.8% 4.8% 3.1% 2.5% 4.5% 6.5% 2.5% 2.0% 2.8% 100.0%

332 26.9% 15.3% 21.3% 0.7% 6.3% 4.9% 10.1% 5.2% 3.4% 1.5% 1.5% 3.0% 100.0%

333 26.9% 13.4% 14.0% 18.3% 1.6% 7.5% 3.2% 4.3% 3.8% 3.8% 1.6% 1.6% 100.0%

334 53.2% 17.0% 8.2% 5.8% 0.0% 8.2% 5.8% 1.8% 0.0% 0.0% 0.0% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 170

Q18 - What is your household income? By Route (continued)

Less than

$15,000

$15,000 to

$19,999

$20,000to

$24,999

$25,000to

$29,999

$30,000to

$34,999

$35,000to

$39,999

$40,000to

$44,999

$45,000 to

$49,999

$50,000to

$74,999

$75,000to

$99,999

$100,000to

$149,999

$150,000or

more Total

335 42.6% 18.8% 11.9% 4.0% 5.9% 4.0% 5.0% 2.0% 5.9% 0.0% 0.0% 0.0% 100.0%

347 32.4% 6.8% 11.5% 10.1% 6.1% 11.5% 6.1% 2.7% 4.7% 6.8% 0.0% 1.4% 100.0%

350 36.9% 11.8% 8.8% 9.3% 4.3% 4.9% 6.6% 2.3% 7.9% 4.4% 0.8% 1.9% 100.0%

351 47.3% 16.2% 7.6% 6.8% 4.4% 5.3% 2.3% 3.0% 1.9% 3.8% 1.1% 0.4% 100.0%

352 39.5% 9.4% 19.3% 4.3% 4.3% 5.1% 7.1% 2.0% 4.0% 2.0% 1.1% 2.0% 100.0%

354 34.5% 16.8% 6.8% 8.5% 3.8% 6.8% 4.1% 2.6% 6.4% 2.6% 2.6% 4.5% 100.0%

356 41.0% 16.3% 15.5% 5.9% 1.7% 4.2% 1.7% 0.0% 5.0% 5.4% 3.3% 0.0% 100.0%

358 41.3% 9.3% 18.7% 6.7% 4.0% 2.7% 4.0% 0.0% 6.7% 2.7% 4.0% 0.0% 100.0%

359 33.8% 13.2% 5.9% 17.6% 5.9% 2.9% 10.3% 0.0% 7.4% 2.9% 0.0% 0.0% 100.0%

386 21.4% 25.4% 9.5% 4.8% 6.3% 12.7% 4.0% 0.8% 8.7% 3.2% 3.2% 0.0% 100.0%

388 38.1% 13.6% 16.1% 9.3% 2.5% 5.1% 1.7% 8.5% 5.1% 0.0% 0.0% 0.0% 100.0%

389 40.3% 16.3% 7.0% 8.5% 1.6% 0.0% 10.1% 11.6% 0.0% 3.1% 1.6% 0.0% 100.0%

395 36.1% 22.2% 10.6% 11.7% 3.3% 1.1% 1.1% 1.1% 6.7% 4.4% 0.0% 1.7% 100.0%

404 43.1% 16.3% 10.6% 1.9% 5.6% 1.9% 3.8% 0.0% 3.1% 0.0% 1.9% 11.9% 100.0%

432 40.0% 20.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 100.0%

444 4.3% 0.0% 0.0% 0.0% 0.0% 8.7% 0.0% 4.3% 26.1% 26.1% 17.4% 13.0% 100.0%

445 0.0% 0.0% 0.0% 21.1% 26.3% 0.0% 10.5% 10.5% 15.8% 15.8% 0.0% 0.0% 100.0%

Total 38.9% 13.2% 9.9% 6.5% 4.5% 4.9% 4.8% 3.1% 5.9% 3.9% 2.7% 1.8% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 171

Q23 - How do you rate the transit service in your area? By Route

Good Average Poor Total

301 57.6% 32.6% 9.8% 100.0%

302 47.6% 43.5% 8.9% 100.0%

303 59.2% 33.3% 7.5% 100.0%

304 55.4% 31.3% 13.3% 100.0%

305 50.2% 40.6% 9.1% 100.0%

306 53.8% 35.1% 11.1% 100.0%

308 58.8% 38.8% 2.3% 100.0%

309 47.3% 34.7% 18.0% 100.0%

313 51.2% 31.9% 16.9% 100.0%

315 57.5% 34.7% 7.8% 100.0%

317 55.6% 42.9% 1.5% 100.0%

318 56.3% 20.0% 23.7% 100.0%

319 53.2% 36.1% 10.8% 100.0%

321 47.4% 38.7% 13.9% 100.0%

325 56.3% 31.8% 11.9% 100.0%

332 52.7% 30.8% 16.5% 100.0%

333 49.8% 39.9% 10.3% 100.0%

334 60.3% 29.8% 9.9% 100.0%

335 65.4% 25.0% 9.6% 100.0%

347 41.6% 47.8% 10.7% 100.0%

350 49.2% 38.8% 12.0% 100.0%

351 54.9% 36.3% 8.8% 100.0%

352 51.5% 45.4% 3.1% 100.0%

354 59.4% 34.3% 6.3% 100.0%

356 43.0% 53.3% 3.7% 100.0%

358 42.3% 53.8% 3.8% 100.0%

359 43.7% 42.5% 13.8% 100.0%

386 44.8% 43.3% 11.9% 100.0%

388 59.5% 31.4% 9.2% 100.0%

389 56.1% 39.6% 4.3% 100.0%

395 46.5% 38.7% 14.7% 100.0%

404 44.5% 45.7% 9.7% 100.0%

432 52.7% 41.1% 6.2% 100.0%

444 31.8% 54.5% 13.6% 100.0%

445 61.1% 38.9% 0.0% 100.0%

Total 53.3% 36.7% 10.1% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 172

Q21 - How many vehicles are available for use by all the people in your home?

By Route

0 1 2 3 or

more Total Average

301 24.5% 35.2% 25.2% 15.2% 100.0% 1.42

302 32.2% 37.7% 16.9% 13.1% 100.0% 1.17

303 31.4% 25.7% 23.8% 19.1% 100.0% 1.45

304 22.6% 32.5% 26.0% 18.9% 100.0% 1.60

305 35.0% 32.6% 17.2% 15.2% 100.0% 1.24

306 25.1% 33.9% 27.4% 13.6% 100.0% 1.32

308 37.2% 34.8% 15.4% 12.6% 100.0% 1.15

309 27.7% 34.8% 25.4% 12.2% 100.0% 1.27

313 29.2% 31.8% 27.8% 11.2% 100.0% 1.26

315 29.8% 27.7% 33.2% 9.4% 100.0% 1.34

317 23.0% 21.4% 38.9% 16.7% 100.0% 1.58

318 61.7% 28.9% 5.5% 3.9% 100.0% .53

319 33.7% 25.5% 31.5% 9.2% 100.0% 1.18

321 44.3% 33.6% 10.1% 12.1% 100.0% .97

325 32.1% 28.8% 27.7% 11.4% 100.0% 1.23

332 28.1% 36.9% 25.6% 9.5% 100.0% 1.22

333 45.6% 22.8% 19.3% 12.3% 100.0% 1.07

334 32.4% 36.2% 24.9% 6.6% 100.0% 1.07

335 46.5% 38.6% 14.9% 0.0% 100.0% .69

347 35.3% 27.6% 26.5% 10.6% 100.0% 1.20

350 27.8% 31.2% 27.8% 13.1% 100.0% 1.32

351 35.2% 33.7% 18.7% 12.4% 100.0% 1.14

352 44.2% 24.3% 19.1% 12.3% 100.0% 1.01

354 24.8% 33.2% 31.9% 10.2% 100.0% 1.30

356 40.0% 36.6% 21.7% 1.7% 100.0% .85

358 49.4% 30.1% 20.5% 0.0% 100.0% .72

359 25.6% 28.2% 29.5% 16.7% 100.0% 1.42

386 34.1% 34.1% 17.1% 14.6% 100.0% 1.13

388 40.0% 39.0% 13.3% 7.6% 100.0% 1.04

389 31.0% 42.1% 20.6% 6.3% 100.0% 1.06

395 34.8% 42.9% 17.2% 5.1% 100.0% .92

404 22.0% 31.8% 16.6% 29.6% 100.0% 1.59

432 15.2% 39.2% 22.8% 22.8% 100.0% 1.62

444 19.0% 42.9% 33.3% 4.8% 100.0% 1.30

445 21.1% 42.1% 21.1% 15.8% 100.0% 1.36

Total 30.8% 32.3% 23.2% 13.6% 100.0% 1.27

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 173

Q15 - Including yourself, how many people live in your household? By Route

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Average

301 19.6% 26.1% 18.1% 19.5% 10.3% 3.4% 2.1% 0.4% 0.0% 0.3% 0.0% 0.2% 0.0% 0.0% 0.0% 100.0% 2.99

302 10.6% 21.1% 19.6% 20.3% 11.3% 8.9% 2.6% 2.5% 0.5% 0.6% 0.4% 1.2% 0.0% 0.0% 0.3% 100.0% 3.75

303 7.4% 13.9% 15.0% 18.7% 18.5% 10.5% 7.0% 3.3% 1.9% 1.8% 0.0% 0.3% 0.0% 0.8% 0.9% 100.0% 4.49

304 10.6% 11.7% 17.2% 20.3% 18.1% 10.9% 4.3% 1.1% 2.0% 1.4% 0.0% 0.0% 1.1% 0.0% 1.1% 100.0% 4.27

305 9.4% 11.6% 18.1% 17.1% 15.9% 10.7% 4.7% 7.0% 0.7% 2.1% 0.0% 0.9% 0.0% 0.0% 1.9% 100.0% 4.52

306 8.2% 9.5% 17.4% 17.2% 20.5% 11.6% 11.4% 1.3% 0.6% 1.1% 0.0% 0.0% 0.0% 0.0% 1.1% 100.0% 4.44

308 23.3% 11.9% 9.5% 18.6% 17.0% 12.3% 2.8% 0.0% 0.8% 3.2% 0.0% 0.0% 0.0% 0.0% 0.8% 100.0% 3.77

309 14.5% 17.7% 20.2% 18.7% 12.8% 5.6% 5.2% 1.4% 0.7% 2.1% 0.0% 0.2% 0.0% 0.0% 0.9% 100.0% 3.74

313 12.5% 14.7% 16.7% 19.3% 14.9% 14.2% 4.8% 0.3% 1.2% 0.0% 0.8% 0.0% 0.0% 0.0% 0.7% 100.0% 3.94

315 15.9% 15.2% 15.2% 15.2% 21.2% 7.6% 5.3% 1.1% 0.0% 1.9% 0.0% 0.0% 0.8% 0.8% 0.0% 100.0% 3.91

317 5.0% 17.0% 17.0% 14.2% 21.3% 13.5% 5.0% 2.8% 0.0% 1.4% 1.4% 0.0% 0.0% 0.0% 1.4% 100.0% 4.32

318 28.4% 15.7% 9.7% 14.9% 9.7% 3.7% 7.5% 4.5% 0.0% 6.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.65

319 15.3% 19.7% 19.1% 13.7% 12.6% 5.5% 6.0% 3.8% 1.6% 2.7% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.74

321 5.7% 16.5% 18.4% 29.7% 9.5% 10.8% 7.6% 1.3% 0.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.94

325 11.1% 15.7% 21.9% 21.9% 17.9% 9.3% 1.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.7% 100.0% 3.62

332 13.2% 14.5% 21.5% 15.5% 12.6% 16.1% 3.2% 0.0% 1.6% 1.3% 0.0% 0.0% 0.0% 0.0% 0.6% 100.0% 3.86

333 19.6% 10.2% 12.2% 16.9% 13.7% 15.7% 4.3% 4.7% 0.0% 1.2% 0.0% 1.6% 0.0% 0.0% 0.0% 100.0% 4.07

334 4.1% 16.1% 8.8% 24.0% 17.1% 13.4% 9.2% 4.6% 0.0% 0.0% 0.0% 2.8% 0.0% 0.0% 0.0% 100.0% 4.60

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD BREEZE Bus 174

Q15 - Including yourself, how many people live in your household? By Route (continued)

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Average

335 13.3% 12.5% 28.3% 16.7% 10.8% 12.5% 4.2% 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.63

347 13.8% 30.5% 20.1% 7.5% 11.5% 10.9% 1.7% 2.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.7% 100.0% 3.44

350 9.1% 12.3% 15.1% 19.4% 19.6% 13.2% 5.6% 1.7% 0.6% 0.4% 0.4% 0.3% 0.0% 0.0% 2.4% 100.0% 4.38

351 8.7% 14.1% 22.2% 15.9% 14.3% 10.3% 4.9% 3.2% 0.7% 1.3% 0.0% 0.4% 0.0% 0.0% 4.2% 100.0% 4.47

352 18.2% 23.9% 13.4% 16.3% 11.5% 9.6% 4.3% 1.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 100.0% 3.45

354 7.5% 9.0% 19.1% 15.9% 19.4% 12.6% 8.1% 4.8% 0.6% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 4.50

356 24.5% 28.7% 8.3% 6.0% 9.8% 8.7% 2.3% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 8.7% 100.0% 4.02

358 12.5% 29.5% 19.3% 15.9% 10.2% 5.7% 2.3% 2.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.3% 100.0% 3.49

359 7.5% 17.5% 18.8% 30.0% 11.3% 5.0% 2.5% 0.0% 0.0% 2.5% 2.5% 0.0% 0.0% 0.0% 2.5% 100.0% 4.08

386 13.7% 20.5% 13.0% 25.3% 17.1% 7.5% 2.1% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.46

388 19.4% 25.6% 17.1% 15.5% 9.3% 7.0% 2.3% 0.0% 0.0% 3.9% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.25

389 14.6% 23.1% 21.5% 10.0% 20.0% 1.5% 6.2% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.44

395 23.7% 21.3% 17.9% 15.5% 8.2% 6.8% 5.3% 1.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 3.12

404 6.6% 15.4% 25.5% 11.2% 15.8% 11.2% 8.9% 4.2% 0.0% 1.2% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 4.12

432 0.0% 4.9% 0.0% 20.3% 20.3% 9.8% 14.6% 25.2% 4.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 6.00

444 18.2% 54.5% 18.2% 4.5% 4.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.23

445 31.6% 26.3% 21.1% 5.3% 5.3% 0.0% 10.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2.75

Total 12.1% 16.9% 17.3% 18.1% 15.0% 9.4% 5.1% 2.5% .8% 1.2% .1% .3% .0% .1% 1.0% 100.0% 3.98

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NCTD COASTER BY ROUTE

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD COASTER 177

NCTD COASTER ONBOARD PASSENGER SURVEY RESULTS

Number of Responses by Route

Route Responses

COASTER 536

Q1 and Q8 - Where are you coming from/going now? By Route

Home-Work

Home-School

Home-Shopping

Home-Recreation

Home-Medical

Home-Other

Work-Other

Other-Other Total

COASTER 68.5% 5.0% 1.4% 11.3% 1.1% 3.8% 1.7% 7.1% 100.0%

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route

Walk(ed)

Drive/ Drove Alone Carpool(ed)

Picked Up/ Dropped Off

Ride/Rode Bike Other Total

COASTER 46.4% 18.5% 1.6% 13.2% 19.0% 1.3% 100.0%

Q5 and Q12 - How many blocks did you/will you walk? By Route

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

COASTER 18.4% 30.0% 21.0% 20.9% 9.7% 100.0% 4.36

Planners Q20 - Do you have a car that could have been used to make

this trip? By Route

No Yes Total

COASTER 22.1% 77.9% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD COASTER 178

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route

SDM Monthly

Pass Monthly

Pass

Half Month/14 Day

Pass Day pass

Single Ride

Youth Monthly

Pass College

Pass Juror Pass Other Total

COASTER 13.1% 49.6% 0.0% 11.4% 19.0% 0.4% 1.6% 1.5% 3.5% 100.0%

Planners Q26 - How did you pay for your pass? By Route

Cash Check

Credit/ Debit Card

Single Purchase

Credit/ Debit Card Auto

Reload

Auto Withdrawal from Bank

Acct

Employer Paid All or Part Other

College ID Total

COASTER 28.2% 1.3% 36.6% 9.7% 1.3% 17.2% 5.7% 0.0% 100.0%

Q27 - Where did you buy your pass? By Route

At a Rail

Station

At the Transit Store

At a Grocery

Store

At a Check

Cashing Place

Over the

InternetBy

Phone By

Mail From My Employer Other School Bus Total

COASTER 65.2% 11.2% 1.4% 0.3% 4.2% 2.1% 1.0% 10.6% 3.3% 0.8% 0.0% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD COASTER 179

Q19 - How many days a

week do you ride the bus/trolley/train? By Route

1-3 Days a Week

4-6 Days a Week

7 Days a Week Total Average

COASTER 19.3% 75.3% 5.4% 100.0% 4.47

Q16 - What is your gender? By Route

Male Female Total

COASTER 53.7% 46.3% 100.0%

Q14 - Do you consider yourself...? By Route

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

AmericanOther -

Minority Total

COASTER 14.3% 69.0% 3.0% 8.1% 3.3% 0.0% 2.3% 100.0%

Q23 - What is your age? By Route

12-18 Years Old

19-24 years Old

25-34 Years Old

35-49 Years Old

50-59 Years Old

Over 60

Years Old Total Average

COASTER 3.8% 6.0% 19.3% 28.4% 25.4% 17.1% 100.0% 44.51

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD COASTER 180

Q18 - What is your household income? By Route

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000to

$29,999

$30,000to

$34,999

$35,000to

$39,999

$40,000to

$44,999

$45,000 to

$49,999

$50,000to

$74,999

$75,000to

$99,999

$100,000to

$149,999

$150,000or

more Total

COASTER 8.5% 3.3% 4.1% 1.2% 2.3% 3.5% 5.0% 2.3% 15.6% 20.3% 20.2% 13.7% 100.0%

Q23 - How do you rate the transit service in your area? By Route

Good Average Poor Total

COASTER 63.3% 28.9% 7.8% 100.0%

Q21 - How many vehicles are available for use by all the people in your home? By Route

0 1 2 3 or

more Total Average

COASTER 8.4% 19.7% 35.5% 36.4% 100.0% 1.78

Q15 - Including yourself, how many people live in your household? By Route

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Average

COASTER 16.5% 36.7% 20.6% 17.2% 5.6% 2.0% 1.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.3% 0.0% 0.0% 100.0% 2.72

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD SPRINTER 181

NCTD SPRINTER ONBOARD PASSENGER SURVEY RESULTS

Number of Responses by Route

Route Responses

SPRINTER 612

Q1 and Q8 - Where are you coming from/going now? By Route

Home-Work

Home-School

Home-Shopping

Home-Recreation

Home-Medical

Home-Other

Work-Other

Other-Other Total

SPRINTER 21.5% 41.7% 3.6% 7.1% 3.3% 9.6% 2.0% 11.3% 100.0%

Q5 and Q12 - How did/will you get from/to the FIRST/LAST bus/train/trolley on this one-way trip? By Route

Walk(ed)

Drive/ Drove Alone Carpool(ed)

Picked Up/ Dropped

Off Ride/Rode

Bike Other Total

SPRINTER 79.6% 4.6% 1.3% 6.0% 7.4% 1.2% 100.0%

Q5 and Q12 - How many blocks did you/will you walk? By Route

1 Block 2-3

Blocks 4-5

Blocks 6-9

Blocks 10+ Total Average

SPRINTER 18.2% 38.0% 18.4% 14.2% 11.2% 100.0% 4.16

Planners Q20 - Do you have a car that could have been used to make

this trip? By Route

No Yes Total

SPRINTER 68.9% 31.1% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD SPRINTER 182

Planners Q25 - What fare did you use to board this bus/trolley/train? By Route

SDM Monthly

Pass Monthly

Pass

Half Month/14 Day

Pass Day Pass

Single Ride

Youth Monthly

Pass College

Pass Juror Pass Other Total

SPRINTER 11.2% 33.0% 0.0% 15.3% 16.6% 11.7% 8.3% 0.0% 3.8% 100.0%

Planners Q26 - How did you pay for your pass? By Route

Cash Check

Credit/ Debit Card

Single Purchase

Credit/ Debit Card Auto

Reload

Auto Withdrawal from Bank

Acct

Employer Paid All or Part Other

College ID Total

SPRINTER 72.8% 4.4% 15.2% 0.7% 0.0% 2.2% 4.7% 0.0% 100.0%

Q27 - Where did you buy your pass? By Route

At a Rail

Station

At the Transit Store

At a Grocery

Store

At a Check

Cashing Place

Over the

InternetBy

Phone By

Mail From My Employer Other School Bus Total

SPRINTER 37.6% 23.6% 16.3% 0.8% 1.0% 0.4% 1.0% 2.5% 5.8% 9.0% 2.1% 100.0%

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD SPRINTER 183

Q19 - How many days a week do you ride the bus/trolley/train? By Route

1-3 Days a Week

4-6 Days a Week

7 Days

a Week Total Average

SPRINTER 21.3% 60.3% 18.4% 100.0% 4.70

Q16 - What is your gender? By Route

Male Female Total

SPRINTER 52.1% 47.9% 100.0%

Q14 - Do you consider yourself...? By Route

Hispanic

White (non-

Hispanic)

African-American

(non-Hispanic)

Asian (non-

Hispanic) Other Native

American Other -

Minority Total

SPRINTER 44.3% 40.7% 4.8% 2.2% 3.1% 0.0% 4.9% 100.0%

Q23 - What is your age? By Route

12-18 Years Old

19-24 Years Old

25-34 Years Old

35-49 Years Old

50-59 Years Old

Over 60

Years Old Total Average

SPRINTER 24.1% 29.7% 16.7% 15.3% 8.6% 5.5% 100.0% 30.02

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SANDAG 2009 Onboard Transit Passenger Survey – NCTD SPRINTER 184

Q18 - What is your household income? By Route

Less than

$15,000

$15,000 to

$19,999

$20,000 to

$24,999

$25,000to

$29,999

$30,000to

$34,999

$35,000to

$39,999

$40,000to

$44,999

$45,000 to

$49,999

$50,000to

$74,999

$75,000to

$99,999

$100,000to

$149,999

$150,000or

more Total

SPRINTER 31.1% 9.5% 10.0% 6.1% 6.0% 4.5% 5.6% 5.5% 8.3% 4.9% 5.4% 3.2% 100.0%

Q23 - How do you rate the transit service in your area? By Route

Good Average Poor Total

SPRINTER 57.5% 33.6% 8.9% 100.0%

Q21 - How many vehicles are available for use by all the people in your home? By Route

0 1 2 3 or

more Total Average

SPRINTER 16.2% 22.5% 22.0% 39.3% 100.0% 1.55

Q15 - Including yourself, how many people live in your household? By Route

1 2 3 4 5 6 7 8 9 10 11 12 13 14

15 and

above Total Average

SPRINTER 10.9% 18.5% 19.8% 19.2% 12.9% 7.8% 5.6% 2.4% 0.8% 0.5% 0.5% 0.2% 0.0% 0.0% 0.9% 100.0% 3.88

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SECTION 6 ONBOARD PASSENGER SURVEY

ORIGIN AND DESTINATION MAPS FOR SAN DIEGO REGION

*The map pages have been removed from this file to save file space - The maps can be found in the individual reports.

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APPENDICES

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APPENDIX A QUESTIONNAIRES

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region A-3

ONBOARD PASSENGER SURVEY QUESTIONNAIRES

This appendix contains the two questionnaires used for the survey. The first is the one used for Planning purposes (marked with a P in the bottom right of the form), and the second is the Modeler form (marked with an M in the bottom right of the form). Spanish versions of each follow the English versions. A detailed description regarding the use of the two forms is in Appendix B, Detailed Methodology.

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2009 ONBOARD TRANSIT SURVEY The San Diego Association of Governments and your transit operators need your help to improve transit service.

All responses are confidential. Please fill out this form each time you get one. Thank you!

P

1. Where are you coming from?

□ Home □ Recreation/Visit Friends

□ Work □ Medical Services □ School/College □ Other _____________________ □ Shopping

2. What is the address?

____________ ___________________ Street No. Street Name

____________ City

3. What are the names of the nearest streets that cross?

______________ AND __ ___________ Street 1 Street 2

4. What is the name of the business, building, or other landmark? (For example – home, Ralphs Grocery on Main St., Petco Park)

5. How did you get from there to the FIRST bus/train/trolley on this one-way trip? (Bus/train/trolley transfer is not an option.) □ Walked _____ # of blocks □ Drove in my car alone □ Carpooled □ Got dropped-off by someone □ Rode my bicycle □ Other ______________________________________

6. Where did you get on this bus/train/trolley?

______________ AND __ ___________ Station Name OR Nearest Street 2 Nearest Street 1

7. Where will you get off this bus/train/trolley?

______________ AND __ ___________ Station Name OR Nearest Street 2 Nearest Street 1

8. Where are you going now? □ Home □ Recreation/Visit Friends □ Work □ Medical Services □ School/College □ Other ___________________ □ Shopping

9. What is the address?

____________ __________________ Street No. Street Name

____________ City 10. What are the names of the nearest streets that cross?

____________ AND ______________ Street 1 Street 2

11. What is the name of the business, building, or other landmark? (For example – home, Ralphs Grocery on Main St., Petco Park)

12. How will you get there from the very LAST

bus/train/trolley on this one-way trip? (Bus/train/trolley transfer is not an option.) □ Walk _____ # of blocks □ Drive in my car alone □ Carpool □ Get picked-up by someone □ Ride my bicycle □ Other _______________________________________

13. What transit routes have you used for this one-way trip? (Check only one in each column. Check in order of use.)

1st Route 2nd Route 3rd Route 4th Route □ Bus #____ □ Bus #____ □ Bus #____ □ Bus #____Trolley Trolley Trolley Trolley □ Green □ Green □ Green □ Green □ Blue □ Blue □ Blue □ Blue □ Orange □ Orange □ Orange □ Orange □ Coaster □ Coaster □ Coaster □ Coaster□ Sprinter □ Sprinter □ Sprinter □ Sprinter

14. Do you consider yourself: □ Hispanic □ White (non-Hispanic) □ African-American (non-Hispanic) □ Asian (non-Hispanic) □ Other_______________________________________

15. Including yourself, how many people live in your household?

_______________

16. In what year were you born? 19 ____ ____

17. Are you . . . □ Male □ Female

18. What is the total annual income of all the people living in your household? □ Less than $15,000 □ $40,000 to $44,999 □ $15,000 to $19,999 □ $45,000 to $49,999 □ $20,000 to $24,999 □ $50,000 to $74,999 □ $25,000 to $29,999 □ $75,000 to $99,999 □ $30,000 to $34,999 □ $100,000 to $149,999 □ $35,000 to $39,999 □ $150,000 or more

19. How many days a week do you ride the bus/trolley/train? __________ days a week □ Less than once a week

20. Do you have a car that could have been used to make this trip? □ Yes □ No

21. How many vehicles are available for use by the people in your household?

__________________

22. How well do you speak English? □ Very well □ Somewhat well □ Not well □ Don’t speak English at all

23. How do you rate transit service in your area? □ Good □ Average □ Poor

24. What is your home ZIP Code? ___________________ 25. What fare did you use to board this bus/trolley/train?

□ SDM monthly pass □ Youth monthly pass □ Monthly pass □ College pass □ Half month/14 day pass □ Juror pass □ Day pass □ Single ride □ Other_______________

26. How did you pay for your pass? □ Cash □ Employer paid all or part □ Check □ Other_________________ □ Credit/debit card single purchase □ Credit/debit card auto reload □ Auto withdrawal from bank acct

27. Did you buy your pass….? □ At a rail station □ By phone □ At the Transit store □ By mail □ At a grocery store □ From my employer □ At a check cashing place □ Over the Internet □ Other_______________

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2009 ESTUDIO DE TRÁNSITO La Asociación de Gobiernos de San Diego y los operadores de transporte público

necesitan su ayuda para mejorar el servicio de transporte. Todas las repuestas son confidenciales. Por favor llene ésta forma cada vez que la reciba. ¡Gracias!

PS

1. ¿De dónde viene?

□ Casa □ De recreo/visitando amigos

□ Trabajo □ Servicios Médicos □ Escuela/Universidad □ Otro _________________ □ De compras

2. ¿Cuál es el domicilio de donde viene?

____________ ___________________ Domicilio. Nombre de la calle

____________ Ciudad

3. ¿Cuáles son los nombres de las calles más cercanas?

______________ Y __ _____________ Calle 1 Calle 2

4. ¿Cuál es el nombre del lugar, negocio, o punto de referencia de donde viene? (Por ejemplo – casa, Ralphs Grocery en Main St., Petco Park)

5. ¿Cómo llegó de ese lugar al PRIMER autobús, tren, o Trolley que tomó? (Traslado no se puede usar como opción) □ Caminando _____ # de cuadras □ Manejando un carro (solo) □ Viaje en carro compartido □ Traído por otra persona □ En bicicleta □ Otro _________________________________________

6. ¿En dónde abordo éste autobús, tren, o Trolley?

______________ Y __ _____________ Nombre de estación o Calle que atraviesa 2 calle que atraviesa 1

7. ¿En dónde se va a bajar de este autobús, tren, o Trolley?

______________ Y __ _____________ Nombre de estación o Calle que atraviesa 2 calle que atraviesa 1

8. ¿A dónde va? □ Casa □ De recreo/visitando amigos □ Trabajo □ Servicios Médicos □ Escuala/Universidad □ Otro __________________ □ De compras

9. ¿Cuál es el domicilio a donde va?

____________ __________________ Domicilio Nombre de la calle

____________ Ciudad

10. ¿Cuáles son los nombres de las calles más cercanas?

______________ Y __ ____________ Calle 1 Calle 2

11. ¿Cuál es el nombre del lugar, negocio, o punto de referencia a donde va? (Por ejemplo – casa, Ralphs Grocery en Main St., Petco Park)

12. ¿Cómo va a llegar desde el último autobús, tren, o

Trolley hasta el destino final de este viaje? □ Caminando _____ # de cuadras □ Manejando un carro (solo) □ Viaje en carro compartido □ Recogido por alguien □ En bicicleta □ Otro _______________________________________

13. ¿Cuál ruta de tránsito usó para este viaje? (Marque sólo una por columna. Marque en orden de uso.)

1ra Ruta 2da Ruta 3ce Ruta 4ta Ruta □ Bus #___ □ Bus #____ □ Bus #____ □ Bus #____Trolley Trolley Trolley Trolley □ Verde □ Verde □ Verde □ Verde □ Azul □ Azul □ Azul □ Azul □ Naranja □ Naranja □ Naranja □ Naranja□ Coaster □ Coaster □ Coaster □ Coaster □ Sprinter □ Sprinter □ Sprinter □ Sprinter

14. Se considera: □ Hispano □ Blanco (no Hispano) □ Afro-Americano (no Hispano) □ Asiático (no Hispano) □ Otro___________________________________________

15. ¿Incluyéndose, cuantas personas viven en su hogar?

________________ 16. ¿En qué año nació? 19 ____ ____

17. Es. . . □ Hombre □ Mujer

18. ¿Cuál es el salario anual de su hogar? □ Menos de $15,000 □ $40,000 to $44,999 □ $15,000 to $19,999 □ $45,000 to $49,999 □ $20,000 to $24,999 □ $50,000 to $74,999 □ $25,000 to $29,999 □ $75,000 to $99,999 □ $30,000 to $34,999 □ $100,000 to $149,999 □ $35,000 to $39,999 □ $150,000 o más

19. ¿Cuántos días a la semana toma el autobús/tren/Trolley? _____________ días a la semana □ Menos de una vez a la semana

20. ¿Tiene un vehículo que hubiera podido usar para hacer éste viaje? □ Sí □ No

21. ¿Cuántos vehículos están disponibles para uso en su hogar?

________________

22. Habla el inglés…

□ Muy bien □ No bien □ Muy poco □ No hablo inglés

23. ¿Cómo le parece el servicio de transporte en su área? □ Bueno □ Regular □ Malo

24. ¿Cuál es su código postal? ____________________

25. ¿Cuál tarifa uso para bordar este autobús/Trolley/ tren? □ SDM pase mensual □ Pase mensual de joven □ Pase mensual □ Pase universitario □ Pase de 14 días □ Pase de jurado □ Pase de un día □ Un viaje □ Otro ______________

26. ¿Cómo pagó por su pasaje? □ Empleador pagó todo o parte del pasaje □ En efectivo □ Cheque □ Tarjeta de crédito/cobro automático (única compra) □ Automáticamente tomado de cuenta bancaria □ Otro______________________________________

27. ¿Compró el pase en el/la…? □ Estación de ferrocarril □ Por teléfono □ Tienda de tránsito □ Por correo □ Mercado □ De su empleador □ Casa de cambio □ Internet □ Otro _______________

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2009 ONBOARD TRANSIT SURVEY The San Diego Association of Governments and your transit operators need your help to improve transit service.

All responses are confidential. Please fill out this form each time you get one. Thank you!

M

1. Where are you coming from?

□ Home □ Recreation/Visit Friends

□ Work □ Medical Services □ School/College □ Other ______________________ □ Shopping

2. What is the address?

____________ ____________________ Street No. Street Name

____________ City

3. What are the names of the nearest streets that cross?

______________ AND ______________ Street 1 Street 2

4. What is the name of the business, building, or other landmark? (For example – home, Ralphs Grocery on Main St., Petco Park)

5. How did you get from there to the FIRST bus/train/trolley on this one-way trip? (Bus, train, trolley transfer is not an option.) □ Walked _____ # of blocks □ Drove in my car alone □ Carpooled □ Got dropped-off by someone □ Rode my bicycle □ Other __________________________________________

6. Where did you get on this bus/train/trolley?

______________ AND ______________ Station Name OR Nearest Street 2 Nearest Street 1

7. Where will you get off this bus/train/trolley?

______________ AND ______________ Station Name OR Nearest Street 2 Nearest Street 1

8. Where are you going now? □ Home □ Recreation/Visit Friends □ Work □ Medical Services □ School/College □ Other ___________________ □ Shopping

9. What is the address?

____________ __________________ Street No. Street Name

____________ City 10. What are the names of the nearest streets that cross?

____________ AND ______________ Street 1 Street 2

11. What is the name of the business, building, or other landmark? (For example – home, Ralphs Grocery on Main St., Petco Park)

12. How will you get there from the very LAST

bus/train/trolley on this one-way trip? (Bus, train, trolley transfer is not an option.) □ Walk _____ # of blocks □ Drive in my car alone □ Carpool □ Get picked-up by someone □ Ride my bicycle □ Other _______________________________________

13. What transit routes have you used for this one-way trip? (Check only one in each column. Check in order of use.)

1st Route 2nd Route 3rd Route 4th Route □ Bus #____ □ Bus #____ □ Bus #____ □ Bus #____Trolley Trolley Trolley Trolley □ Green □ Green □ Green □ Green □ Blue □ Blue □ Blue □ Blue

□ Orange □ Orange □ Orange □ Orange □ Coaster □ Coaster □ Coaster □ Coaster□ Sprinter □ Sprinter □ Sprinter □ Sprinter

14. How many other household members are with you on this one-way trip today?

_______________ 15. Do you currently work for pay?

□ Yes □ No {Skip to # 20}

16. Does your employer pay for your transit fare? □ Yes, all of the cost □ Yes, some of the cost □ No, none of the cost

17. What are the nearest streets to where you work?

_______________ AND _____________ Street 1 Street 2 □ Address already listed above.

18. Are you working today? □ Yes □ No {Skip to # 20}

19. If you have already gone to work today, will you go back to work before going home? □ Yes □ No □ I have not been to work yet today

20. Including yourself, how many other household members currently work for pay?

_______________

21. Are you currently a student? □ Yes □ No {Skip to # 24}

22. What is the name of your college/school?

_________________________________ 23. Are you going to college/school today?

□ Yes □ No

24. How many vehicles are available for use by the people in your household?

________________ 25. Including yourself, how many people live in your

household?

________________ 26. In what year were you born? 19 ____ ____ 27. Are you . . .

□ Male □ Female 28. What is the total annual income of all the people living

in your household? □ Less than $15,000 □ $40,000 to $44,999 □ $15,000 to $19,999 □ $45,000 to $49,999 □ $20,000 to $24,999 □ $50,000 to $74,999 □ $25,000 to $29,999 □ $75,000 to $99,999 □ $30,000 to $34,999 □ $100,000 to $149,999 □ $35,000 to $39,999 □ $150,000 or more

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2009 ESTUDIO DE TRÁNSITO La Asociación de Gobiernos de San Diego y los operadores de transporte público

necesitan su ayuda para mejorar el servicio de transporte. Todas las repuestas son confidenciales. Por favor llene ésta forma cada vez que la reciba. ¡Gracias!

MS

1. ¿De dónde viene?

□ Casa □ De recreo/visitando amigos

□ Trabajo □ Servicios Médicos □ Escuela/Universidad □ Otro _________________ □ De compras

2. ¿Cuál es el domicilio de donde viene?

____________ ___________________ Domicilio. Nombre de la calle

____________ Ciudad

3. ¿Cuáles son los nombres de las calles más cercanas?

______________ Y __ _____________ Calle 1 Calle 2

4. ¿Cuál es el nombre del lugar, negocio, o punto de referencia de donde viene? (Por ejemplo – casa, Ralphs Grocery en Main St., Petco Park)

5. ¿Cómo llegó de ese lugar al PRIMER autobús, tren, o Trolley que tomó? (Traslado no se puede usar como opción) □ Caminando _____ # de cuadras □ Manejando un carro (solo) □ Viaje en carro compartido □ Traído por otra persona □ En bicicleta □ Otro ________________________________________

6. ¿En dónde abordo éste autobús, tren, o Trolley?

______________ Y _______________ Nombre de estación o Calle que atraviesa 2 calle que atraviesa 1

7. ¿En dónde se va a bajar de este autobús, tren, o Trolley?

______________ Y _______________ Nombre de estación o Calle que atraviesa 2 calle que atraviesa 1

8. ¿A dónde va? □ Casa □ De recreo/visitando amigos □ Trabajo □ Servicios Médicos □ Escuala/Universidad □ Otro __________________ □ De compras

9. ¿Cuál es el domicilio a donde va?

____________ __________________ Domicilio Nombre de la calle

____________ Ciudad

10. ¿Cuáles son los nombres de las calles más cercanas?

____________ Y ________________ Calle 1 Calle 2

11. ¿Cuál es el nombre del lugar, negocio, o punto de referencia a donde va? (Por ejemplo – casa, Ralphs Grocery en Main St., Petco Park)

12. ¿Cómo va a llegar desde el último autobús, tren, o

Trolley hasta el destino final de este viaje? □ Caminando _____ # de cuadras □ Manejando un carro (solo) □ Viaje en carro compartido □ Recogido por alguien □ En bicicleta □ Otro _______________________________________

13. ¿Cuál ruta de tránsito usó para este viaje? (Marque sólo una por columna. Marque en orden de uso.)

1ra Ruta 2da Ruta 3ce Ruta 4ta Ruta □ Bus #___ □ Bus #____ □ Bus # ___ □ Bus #____Trolley Trolley Trolley Trolley □ Verde □ Verde □ Verde □ Verde □ Azul □ Azul □ Azul □ Azul □ Naranja □ Naranja □ Naranja □ Naranja□ Coaster □ Coaster □ Coaster □ Coaster □ Sprinter □ Sprinter □ Sprinter □ Sprinter

14. ¿Cuántos miembros de familia están con usted en este viaje?

_______________ 15. ¿Actualmente, tiene empleo?

□ Sí □ No {Pase a #20}

16. ¿Paga su empleador por su boleto de transporte público? □ Sí, todo el coste □ Sí, parte del coste □ No

17. ¿Cuáles son las calles que atraviesan el lugar en donde trabaja?

_______________ Y ________________ Calle que atraviesa 1 Calle que atraviesa 2 □ Ya está listado.

18. ¿Va al trabajo hoy?

□ Sí □ No {Excluya #19}

19. ¿Si usted ya fue al trabajo hoy, regresará de nuevo al trabajo antes de irse a su casa? □ Sí □ No □Todavía no he ido al trabajo hoy

20. ¿Incluyéndose usted, cuántas personas en su hogar tienen empleo?

_______________

21. ¿Es estudiante actualmente?

□ Sí □ No {Pase a #24}

22. ¿Cuál es el nombre de su escuela?

_________________________________ 23. ¿Va a la escuela hoy?

□ Sí □ No

24. ¿Cuántos vehículos están disponibles para uso en su hogar?

________________ 25. ¿Incluyéndose, cuántas personas viven en su hogar?

________________ 26. ¿En qué año nació? 19 ____ ____

27. Es. . . □ Hombre □ Mujer

28. ¿Cuál es el salario anual de su hogar? □ Menos de $15,000 □ $40,000 to $44,999 □ $15,000 to $19,999 □ $45,000 to $49,999 □ $20,000 to $24,999 □ $50,000 to $74,999 □ $25,000 to $29,999 □ $75,000 to $99,999 □ $30,000 to $34,999 □ $100,000 to $149,999 □ $35,000 to $39,999 □ $150,000 o más

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APPENDIX B DETAILED METHODOLOGY

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region B-3

APPENDIX B DETAILED METHODOLOGY

INTRODUCTION

SANDAG was responsible for overall project management of the 2009 Onboard Survey. SANDAG’s specific duties were geocoding and final report analysis and production, with assistance on survey and sampling plan design. Action Research was contracted to conduct the field research component of the survey. Action Research was responsible for survey translation, field testing, data collection, data entering, and data cleaning. SANDAG and Action Research worked together closely on the survey design and sampling plan.

The Transportation Modeling group at SANDAG requested that the survey include questions that could be used for their new activity-based model. Because the form as originally designed was already at its limit, it was decided to introduce a second form that could satisfy the needs of the modeling team. To meet the demands of both transit planners and transportation modelers, two survey forms were used. Both forms had 18 questions that were the same, the “modeler” form had an additional ten unique questions, and the “planner” form had an additional nine unique questions.

SAMPLE DESIGN

A stratified random sample of weekday passenger trips was used. Passenger trips were sampled by route, and peak (morning, 6 a.m. to 9 a.m. and afternoon, 3 p.m. to 6 p.m.) and off-peak hours in both directions. Two separate survey forms (Planners and Modelers) were administered on each route.

The # Planner Surveys and # Modeler Surveys columns in these tables signify the number of completed survey forms for that group (Planners, Modelers). The Planner Origin and Destination (O&D) and the Modeler O & D columns signify the total number of O & D data they are to receive (their respective survey form O & D and the O & D from the other group’s survey forms).

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region B-4

The routes were grouped by average daily ridership (ADR) and sampled according to the following design, with goals of achieving designated number of (O&D) Pairs:

Very Small Routes (< 100 ADR, base sample size is 80% of ADR and then split 80/20 across P & M):

# PLANNER SURVEYS PLANNER O & D

# MODELER SURVEYS MODELER O & D

TOTAL SAMPLE

646 808 162 808 808

Small Routes (100 to < 500 ADR, base sample size is 100 and then split 80/20 across P & M):

# PLANNER SURVEYS PLANNER O & D

# MODELER SURVEYS MODELER O & D TOTAL

4,240 5,300 1,060 5,300 5,300 Medium Routes (500 to < 1,000 ADR, base sample size is 200 and then split 50/50 across P & M):

# PLANNER SURVEYS PLANNER O & D

# MODELER SURVEYS MODELER O & D TOTAL

1,700 3,400 1,700 3,400 3,400 Large Routes (> 1,000 ADR, base sample size is 540 and then split 50/50 across P & M):

# PLANNER SURVEYS PLANNER O & D

# MODELER SURVEYS MODELER O & D TOTAL

16,740 33,480 16,740 33,480 33,480 Totals:

# PLANNER SURVEYS PLANNER O & D

# MODELER SURVEYS MODELER O & D TOTAL

23,326 42,988 19,662 42,988 42,988

SURVEY PRE-TEST AND FIELD EXPERIMENT

Action Research conducted a thorough field experiment to gauge the effectiveness of various survey instrument types. Action Research’s report of the field experiment is in Appendix D:

SURVEY IMPLEMENTATION

SANDAG choose to accept the form recommendations of Action Research (see Appendix A for Survey forms).

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region B-5

On each route, surveyors rode the bus with the passengers, offering survey forms to all passengers over 12 years of age (children were asked how old they were). Surveyors made themselves available to answer any questions and assisted with completion when asked. Forms were available in both English and Spanish, and many of the surveyors were bilingual. The refusal rate was 35 percent.

Survey forms were grouped by bus trip (each trip in each direction of a route was counted as one trip each), and all forms from each trip were placed in an envelope on which the following information was recorded:

• Date • Route Number • Direction • Surveyor Name • Scheduled Start Time • Actual Start Time • Number of Surveys Distributed • Number of Persons Refusing Survey

Once collected, forms were edited and coded. For purposes of creating the maps (Section 6), addresses were matched to x/y coordinates using ArcView.

Nearly 43,000 surveys were collected; 23,000 from the Planner form and 20,000 from the modeler form. An average of 327 survey forms per route were collected. While the margin of error will vary by route, the margin of error systemwide falls within +/- .05 percent using a 95 percent confidence level.

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APPENDIX C WEIGHTING

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-3

APPENDIX C WEIGHTING

Two weighting schemes were considered. The expansion weights are designed to remove bias in the sample, and to allow for unbiased estimates of a broader population. Given the design of the study (nonproportional stratified random sample), weighting at the route-level is required for systemwide estimates. However, for route-level analyses, it is desirable to correct for disproportional sample sizes. While these disproportional samples are largely random, they can be corrected through post-stratification weighting to allow for more accurate estimates of route-level statistics.

Weights were calculated as follows:

The number of passengers boarding each route (on a typical weekday) was determined from the FY 2009 or FY 2010 Passenger Counting Program (PCP) based on which time of year the survey for that route was conducted. For each route, the boardings were split into peak and off-peak by direction categories (if the route had two directions). The total number of survey responses were split into the same categories. The survey responses were divided by the boardings to derive the weight. Each survey was then given a weight based on the route, direction, and time-period.

For those questions that existed only on the Planner or Modeler form, the number of responses from those forms were used to derive the weight for that question. These weights were used to analyze the form specific questions.

The following table shows the FY 2009 or FY 2010 Boardings, number of surveys by form type, with the corresponding weight.

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-4

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected -

Combined Weight 1 East Off-Peak 1,664 133 12.51 117 14.23 250 6.661 East Peak 1,133 87 13.03 95 11.93 182 6.231 West Off-Peak 1,736 157 11.06 145 11.97 302 5.751 West Peak 1,026 106 9.68 93 11.03 199 5.162 North Off-Peak 1,786 74 24.13 79 22.60 153 11.672 North Peak 1,254 65 19.29 78 16.07 143 8.772 South Off-Peak 1,603 86 18.64 89 18.01 175 9.162 South Peak 1,325 50 26.51 54 24.54 104 12.743 North Off-Peak 2,097 62 33.82 73 28.73 135 15.533 North Peak 1,545 86 17.96 83 18.61 169 9.143 South Off-Peak 2,090 80 26.12 91 22.96 171 12.223 South Peak 1,373 40 34.34 50 27.47 90 15.264 East Off-Peak 1,012 100 10.12 97 10.44 197 5.144 East Peak 652 41 15.90 38 17.16 79 8.254 West Off-Peak 778 88 8.84 79 9.85 167 4.664 West Peak 561 32 17.52 26 21.56 58 9.675 East Off-Peak 871 77 11.32 80 10.89 157 5.555 East Peak 678 63 10.77 57 11.90 120 5.655 West Off-Peak 840 72 11.66 66 12.72 138 6.085 West Peak 739 76 9.73 85 8.70 161 4.596 Loop Off-Peak 1,259 214 5.88 226 5.57 440 2.866 Loop Peak 874 156 5.60 125 6.99 281 3.117 North Off-Peak 3,608 138 26.14 117 30.83 255 14.157 North Peak 2,462 31 79.42 30 82.07 61 40.36

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-5

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

7 South Off-Peak 3,322 71 46.79 73 45.51 144 23.077 South Peak 2,638 90 29.31 85 31.04 175 15.088 Clockwise Off-Peak 990 183 5.41 208 4.76 391 2.538 Clockwise Peak 663 115 5.77 107 6.20 222 2.999 CounterClockwise Off-Peak 918 165 5.56 212 4.33 377 2.449 CounterClockwise Peak 640 119 5.38 135 4.74 254 2.52

10 East Off-Peak 1,655 98 16.89 94 17.61 192 8.6210 East Peak 1,012 27 37.46 50 20.23 77 13.1410 West Off-Peak 1,500 100 15.00 89 16.85 189 7.9410 West Peak 1,102 39 28.25 34 32.40 73 15.0911 North Off-Peak 2,684 94 28.55 103 26.06 197 13.6311 North Peak 2,237 49 45.65 35 63.91 84 26.6311 South Off-Peak 2,820 89 31.69 81 34.82 170 16.5911 South Peak 1,982 59 33.59 50 39.64 109 18.1813 North Off-Peak 2,072 60 34.54 57 36.35 117 17.7113 North Peak 1,565 52 30.10 63 24.85 115 13.6113 South Off-Peak 1,952 61 31.99 67 29.13 128 15.2513 South Peak 1,376 40 34.39 50 27.51 90 15.2814 East Off-Peak 306 56 5.46 53 5.77 109 2.8114 East Peak 242 55 4.40 56 4.32 111 2.1814 West Off-Peak 221 71 3.11 60 3.68 131 1.6814 West Peak 235 31 7.58 29 8.11 60 3.9215 North Off-Peak 1,642 67 24.51 63 26.07 130 12.6315 North Peak 1,235 74 16.69 65 19.00 139 8.89

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-6

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of Usable Surveys

Collected - Modeler Weight

Number of

Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected -

Combined Weight15 South Off-Peak 1,622 127 12.77 77 21.06 204 7.9515 South Peak 1,190 61 19.50 61 19.50 122 9.7518 Clockwise Off-Peak 100 8 12.50 44 2.27 52 1.9218 Clockwise Peak 91 7 13.00 44 2.07 51 1.7820 North Off-Peak 1,371 106 12.93 105 13.05 211 6.5020 North Peak 1,229 50 24.57 48 25.60 98 12.5420 South Off-Peak 1,244 84 14.81 83 14.99 167 7.4520 South Peak 1,077 39 27.62 49 21.98 88 12.2425 North Off-Peak 144 6 24.00 28 5.14 34 4.2425 North Peak 114 13 8.77 25 4.56 38 3.0025 South Off-Peak 122 4 30.50 38 3.21 42 2.9025 South Peak 116 9 12.89 21 5.52 30 3.8727 East Off-Peak 399 68 5.87 59 6.76 127 3.1427 East Peak 339 39 8.69 31 10.94 70 4.8427 West Off-Peak 333 48 6.94 62 5.37 110 3.0327 West Peak 352 46 7.65 60 5.87 106 3.3228 East Off-Peak 304 41 7.41 77 3.95 118 2.5828 East Peak 392 70 5.60 55 7.13 125 3.1428 West Off-Peak 329 70 4.70 73 4.51 143 2.3028 West Peak 375 60 6.25 69 5.43 129 2.9130 North Off-Peak 2,284 93 24.56 88 25.95 181 12.6230 North Peak 1,742 37 47.07 29 60.06 66 26.3930 South Off-Peak 2,283 78 29.26 80 28.53 158 14.4530 South Peak 1,549 69 22.45 68 22.78 137 11.30

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-7

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of

Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

31 East Off-Peak 27 0 0.00 6 4.46 6 4.4631 East Peak 168 21 8.01 43 3.91 64 2.6331 West Off-Peak 37 3 12.41 2 18.62 5 7.4531 West Peak 176 24 7.32 37 4.75 61 2.8835 East Off-Peak 635 104 6.11 75 8.47 179 3.5535 East Peak 348 55 6.33 49 7.10 104 3.3535 West Off-Peak 567 78 7.27 102 5.56 180 3.1535 West Peak 399 36 11.08 30 13.30 66 6.0541 North Off-Peak 1,255 40 31.38 67 18.73 107 11.7341 North Peak 1,081 102 10.60 89 12.14 191 5.6641 South Off-Peak 1,249 97 12.87 124 10.07 221 5.6541 South Peak 960 32 30.01 43 22.33 75 12.8044 North Off-Peak 1,166 99 11.77 65 17.93 164 7.1144 North Peak 985 31 31.76 26 37.87 57 17.2744 South Off-Peak 1,132 73 15.51 87 13.01 160 7.0844 South Peak 962 51 18.86 18 53.44 69 13.9450 North Off-Peak 309 66 4.68 37 8.35 103 3.0050 North Peak 385 68 5.67 93 4.14 161 2.3950 South Off-Peak 233 43 5.43 62 3.77 105 2.2250 South Peak 401 63 6.37 58 6.92 121 3.3283 North Off-Peak 32 5 6.40 9 3.56 14 2.2983 North Peak 47 15 3.13 47 1.00 62 0.7683 South Off-Peak 77 3 25.67 12 6.42 15 5.1383 South Peak 78 8 9.75 24 3.25 32 2.44

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-8

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

84 Inbound Off-Peak 40 4 10.00 20 2.00 24 1.6784 Inbound Peak 35 9 3.89 40 0.88 49 0.7184 Outbound Off-Peak 50 9 5.56 36 1.39 45 1.1184 Outbound Peak 84 1 84.00 12 7.00 13 6.4686 CounterClockwise Off-Peak 67 13 5.15 34 1.97 47 1.4386 CounterClockwise Peak 60 10 6.00 23 2.61 33 1.8288 East Off-Peak 105 5 21.00 13 8.08 18 5.8388 East Peak 109 13 8.38 41 2.66 54 2.0288 West Off-Peak 57 3 19.00 24 2.38 27 2.1188 West Peak 53 7 7.57 26 2.04 33 1.61

105 North Off-Peak 476 89 5.35 61 7.81 150 3.17105 North Peak 410 54 7.60 48 8.55 102 4.02105 South Off-Peak 454 73 6.21 66 6.87 139 3.26105 South Peak 329 63 5.23 54 6.10 117 2.81115 East Off-Peak 503 93 5.41 108 4.66 201 2.50115 East Peak 347 54 6.43 21 16.52 75 4.63115 West Off-Peak 429 75 5.72 80 5.36 155 2.77115 West Peak 395 68 5.81 47 8.40 115 3.43120 North Off-Peak 1,134 86 13.18 88 12.88 174 6.51120 North Peak 956 58 16.48 53 18.04 111 8.61120 South Off-Peak 1,087 83 13.10 67 16.22 150 7.25120 South Peak 765 50 15.29 60 12.74 110 6.95150 North Off-Peak 416 54 7.71 49 8.50 103 4.04150 North Peak 771 106 7.27 67 11.51 173 4.46

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(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

150 South Off-Peak 451 53 8.51 38 11.87 91 4.95150 South Peak 643 84 7.65 108 5.95 192 3.35201 CounterClockwise Off-Peak 910 46 19.78 35 26.00 81 11.23201 CounterClockwise Peak 608 48 12.67 65 9.35 113 5.38202 Clockwise Off-Peak 1,013 248 4.08 249 4.07 497 2.04202 Clockwise Peak 661 55 12.02 61 10.84 116 5.70210 North Peak 176 10 17.58 36 4.88 46 3.82210 South Peak 177 9 19.69 45 3.94 54 3.28701 North Off-Peak 618 101 6.12 106 5.83 207 2.99701 North Peak 617 41 15.05 30 20.57 71 8.69701 South Off-Peak 721 126 5.72 89 8.10 215 3.35701 South Peak 539 52 10.37 60 8.98 112 4.81704 North Off-Peak 622 98 6.35 86 7.23 184 3.38704 North Peak 368 44 8.36 48 7.67 92 4.00704 South Off-Peak 396 85 4.66 87 4.55 172 2.30704 South Peak 443 69 6.42 83 5.34 152 2.91705 East Off-Peak 284 59 4.81 63 4.51 122 2.33705 East Peak 264 2 132.00 11 24.00 13 20.31705 West Off-Peak 299 40 7.48 32 9.34 72 4.15705 West Peak 195 6 32.50 11 17.73 17 11.47707 North Off-Peak 61 10 6.10 24 2.54 34 1.79707 North Peak 17 8 2.13 18 0.94 26 0.65707 South Off-Peak 107 11 9.73 48 2.23 59 1.81707 South Peak 19 4 4.75 19 1.00 23 0.83

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(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

709 East Off-Peak 1,071 60 17.85 68 15.75 128 8.37709 East Peak 924 44 21.00 49 18.86 93 9.94709 West Off-Peak 1,203 111 10.84 108 11.14 219 5.49709 West Peak 720 34 21.18 43 16.74 77 9.35712 East Off-Peak 854 59 14.47 63 13.56 122 7.00712 East Peak 1,066 62 17.19 58 18.38 120 8.88712 West Off-Peak 1,253 67 18.70 72 17.40 139 9.01712 West Peak 673 35 19.23 39 17.26 74 9.09815 East Off-Peak 384 52 7.38 56 6.86 108 3.56815 East Peak 242 31 7.81 38 6.37 69 3.51815 West Off-Peak 404 38 10.63 51 7.92 89 4.54815 West Peak 196 41 4.78 31 6.32 72 2.72816 East Off-Peak 355 59 6.02 55 6.45 114 3.11816 East Peak 375 52 7.21 48 7.81 100 3.75816 West Off-Peak 399 54 7.39 50 7.98 104 3.84816 West Peak 261 45 5.80 55 4.75 100 2.61832 Clockwise Off-Peak 168 28 6.00 48 3.50 76 2.21832 Clockwise Peak 131 7 18.71 29 4.52 36 3.64833 North Off-Peak 183 11 16.64 32 5.72 43 4.26833 North Peak 116 9 12.89 14 8.29 23 5.04833 South Off-Peak 126 8 15.75 21 6.00 29 4.34833 South Peak 84 4 21.00 10 8.40 14 6.00834 CounterClockwise Off-Peak 87 6 14.50 20 4.35 26 3.35834 CounterClockwise Peak 46 0 0.00 19 2.42 19 2.42

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-11

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected -

Combined Weight 844 CounterClockwise Off-Peak 104 4 26.00 18 5.78 22 4.73844 CounterClockwise Peak 156 16 9.75 65 2.40 81 1.93845 North Off-Peak 217 29 7.48 28 7.75 57 3.81845 North Peak 117 18 6.50 26 4.50 44 2.66845 South Off-Peak 151 25 6.04 24 6.29 49 3.08845 South Peak 168 29 5.79 27 6.22 56 3.00848 North Off-Peak 444 54 8.22 54 8.22 108 4.11848 North Peak 312 70 4.46 43 7.26 113 2.76848 South Off-Peak 452 70 6.46 57 7.93 127 3.56848 South Peak 297 42 7.07 52 5.71 94 3.16851 North Off-Peak 104 7 14.86 25 4.16 32 3.25851 North Peak 136 5 27.20 10 13.60 15 9.07851 South Off-Peak 138 12 11.50 48 2.88 60 2.30851 South Peak 162 1 162.00 14 11.57 15 10.80854 North Off-Peak 227 27 8.41 36 6.31 63 3.60854 North Peak 156 43 3.63 22 7.09 65 2.40854 South Off-Peak 213 25 8.52 40 5.33 65 3.28854 South Peak 103 19 5.42 10 10.30 29 3.55855 North Off-Peak 266 39 6.82 51 5.22 90 2.96855 North Peak 244 37 6.59 41 5.95 78 3.13855 South Off-Peak 322 60 5.37 61 5.28 121 2.66855 South Peak 274 54 5.07 46 5.96 100 2.74856 North Off-Peak 969 106 9.14 101 9.59 207 4.68856 North Peak 413 54 7.65 38 10.87 92 4.49

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-12

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected – Planner Weight

Number of Usable Surveys

Collected -

Combined Weight856 South Off-Peak 755 78 9.68 89 8.48 167 4.52856 South Peak 629 60 10.48 59 10.66 119 5.29864 East Off-Peak 425 87 4.89 79 5.38 166 2.56864 East Peak 305 65 4.69 50 6.10 115 2.65864 West Off-Peak 397 51 7.78 58 6.84 109 3.64864 West Peak 324 43 7.53 46 7.04 89 3.64870 East Peak 11 5 2.20 6 1.83 11 1.00870 West Peak 22 4 5.50 12 1.83 16 1.38871 Clockwise Off-Peak 230 16 14.38 35 6.57 51 4.51871 Clockwise Peak 199 5 39.80 32 6.22 37 5.38872 CounterClockwise Off-Peak 266 21 12.67 45 5.91 66 4.03872 CounterClockwise Peak 196 6 32.67 32 6.13 38 5.16874 Clockwise Off-Peak 475 55 8.64 58 8.19 113 4.20874 Clockwise Peak 322 47 6.85 41 7.85 88 3.66875 CounterClockwise Off-Peak 406 61 6.66 71 5.72 132 3.08875 CounterClockwise Peak 379 29 13.07 40 9.48 69 5.49901 North Off-Peak 1,310 93 14.09 61 21.48 154 8.51901 North Peak 827 60 13.78 71 11.65 131 6.31901 South Off-Peak 1,290 37 34.86 92 14.02 129 10.00901 South Peak 808 91 8.88 37 21.84 128 6.31904 North Off-Peak 23 1 23.00 11 2.09 12 1.92904 North Peak 26 3 8.67 10 2.60 13 2.00904 South Off-Peak 52 2 26.00 5 10.40 7 7.43904 South Peak 11 3 3.67 14 0.79 17 0.65

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-13

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected -

Combined Weight 905 East Off-Peak 314 63 4.98 50 6.28 113 2.78905 East Peak 522 77 6.78 78 6.69 155 3.37905 West Off-Peak 400 51 7.84 63 6.35 114 3.51905 West Peak 557 94 5.93 82 6.79 176 3.16916 Clockwise Off-Peak 263 19 13.84 90 2.92 109 2.41916 Clockwise Peak 202 5 40.40 19 10.63 24 8.42917 CounterClockwise Off-Peak 298 20 14.90 84 3.55 104 2.87917 CounterClockwise Peak 265 12 22.08 40 6.63 52 5.10921 East Off-Peak 402 50 8.04 61 6.59 111 3.62921 East Peak 432 47 9.19 93 4.65 140 3.09921 West Off-Peak 457 46 9.93 72 6.35 118 3.87921 West Peak 454 87 5.22 89 5.10 176 2.58923 East Off-Peak 322 44 7.32 51 6.31 95 3.39923 East Peak 330 92 3.59 64 5.16 156 2.12923 West Off-Peak 298 54 5.52 54 5.52 108 2.76923 West Peak 326 64 5.09 56 5.82 120 2.72928 North Off-Peak 294 57 5.16 57 5.16 114 2.58928 North Peak 283 69 4.10 65 4.35 134 2.11928 South Off-Peak 309 57 5.42 60 5.15 117 2.64928 South Peak 228 50 4.56 56 4.07 106 2.15929 North Off-Peak 3,432 81 42.37 100 34.32 181 18.96929 North Peak 1,920 33 58.18 40 48.00 73 26.30929 South Off-Peak 3,507 113 31.04 112 31.31 225 15.59929 South Peak 2,195 41 53.54 53 41.42 94 23.35

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-14

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

932 North Off-Peak 2,629 111 23.68 112 23.47 223 11.79932 North Peak 1,498 28 53.50 21 71.33 49 30.57932 South Off-Peak 2,754 86 32.02 80 34.43 166 16.59932 South Peak 1,462 48 30.46 80 18.28 128 11.42933 CounterClockwise Off-Peak 2,181 200 10.91 182 11.98 382 5.71933 CounterClockwise Peak 1,759 93 18.91 109 16.14 202 8.71934 Clockwise Off-Peak 2,117 169 12.53 158 13.40 327 6.47934 Clockwise Peak 1,545 100 15.45 115 13.43 215 7.19936 North Off-Peak 548 91 6.02 96 5.71 187 2.93936 North Peak 401 33 12.15 57 7.04 90 4.46936 South Off-Peak 571 95 6.01 75 7.61 170 3.36936 South Peak 362 52 6.96 49 7.39 101 3.58955 North Off-Peak 1,661 97 17.12 96 17.30 193 8.61955 North Peak 1,334 50 26.68 51 26.16 101 13.21955 South Off-Peak 1,856 83 22.36 80 23.20 163 11.39955 South Peak 1,347 26 51.81 31 43.45 57 23.63960 North Off-Peak 100 5 20.00 17 5.88 22 4.55960 North Peak 181 8 22.63 47 3.85 55 3.29960 South Peak 213 10 21.30 25 8.52 35 6.09961 North Off-Peak 543 76 7.14 64 8.48 140 3.88961 North Peak 614 71 8.65 66 9.30 137 4.48961 South Off-Peak 672 80 8.40 72 9.33 152 4.42961 South Peak 523 42 12.45 57 9.18 99 5.28

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-15

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of Usable Surveys

Collected - Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

962 East Off-Peak 572 83 6.89 82 6.98 165 3.47962 East Peak 371 47 7.89 49 7.57 96 3.86962 West Off-Peak 467 73 6.40 73 6.40 146 3.20962 West Peak 384 54 7.11 60 6.40 114 3.37963 East Off-Peak 303 28 10.82 31 9.77 59 5.14963 East Peak 217 25 8.68 21 10.33 46 4.72963 West Off-Peak 237 37 6.41 26 9.12 63 3.76963 West Peak 183 22 8.32 17 10.76 39 4.69964 North Off-Peak 147 31 4.74 26 5.65 57 2.58964 North Peak 107 29 3.69 21 5.10 50 2.14964 South Off-Peak 157 18 8.72 23 6.83 41 3.83964 South Peak 184 30 6.13 22 8.36 52 3.54965 CounterClockwise Off-Peak 115 9 12.78 56 2.05 65 1.77965 CounterClockwise Peak 120 7 17.14 35 3.43 42 2.86967 CounterClockwise Off-Peak 138 4 34.50 34 4.06 38 3.63967 CounterClockwise Peak 143 9 15.89 51 2.80 60 2.38968 Clockwise Off-Peak 166 14 11.86 56 2.96 70 2.37968 Clockwise Peak 113 9 12.56 34 3.32 43 2.63972 Clockwise Peak 82 6 13.67 46 1.78 52 1.58973 CounterClockwise Peak 105 10 10.50 46 2.28 56 1.88978 CounterClockwise Peak 88 7 12.57 38 2.32 45 1.96979 North Peak 40 0 0.00 5 8.00 5 8.00979 South Peak 40 3 13.33 33 1.21 36 1.11992 CounterClockwise Off-Peak 685 178 3.85 168 4.08 346 1.98

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-16

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership From

SANDAG Passenger Counting Program

(FY2009/10)

Number of Usable Surveys

Collected - Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys Collected

- Combined Weight

992 CounterClockwise Peak 413 82 5.04 97 4.26 179 2.31810 North Peak 288 25 11.52 33 8.73 58 4.97810 South Off-Peak 60 2 30.00 24 2.50 26 2.31810 South Peak 183 18 10.17 19 9.63 37 4.95820 North Peak 94 10 9.40 35 2.69 45 2.09820 South Peak 100 26 3.85 92 1.09 118 0.85850 North Peak 106 8 13.25 42 2.52 50 2.12850 South Peak 116 13 8.92 58 2.00 71 1.63860 North Peak 99 12 8.25 29 3.41 41 2.41860 South Off-Peak 41 3 13.67 14 2.93 17 2.41860 South Peak 67 12 5.58 26 2.58 38 1.76510 North Off-Peak 17,049 130 131.15 146 116.77 276 61.77510 North Peak 16,744 39 429.33 62 270.06 101 165.78510 South Off-Peak 17,192 101 170.22 105 163.73 206 83.46510 South Peak 13,714 65 210.98 65 210.98 130 105.49520 North Off-Peak 9,280 66 140.61 59 157.29 125 74.24520 North Peak 6,940 92 75.43 85 81.65 177 39.21520 South Off-Peak 8,072 66 122.30 59 136.81 125 64.58520 South Peak 6,414 60 106.90 68 94.32 128 50.11530 East Off-Peak 6,825 140 48.75 125 54.60 265 25.75530 East Peak 5,172 39 132.62 32 161.63 71 72.85530 West Off-Peak 6,734 95 70.88 129 52.20 224 30.06530 West Peak 5,586 34 164.29 41 136.24 75 74.48301 North Off-Peak 829 66 12.56 69 12.01 135 6.14

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-17

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership From

SANDAG Passenger Counting Program

(FY2009/10)

Number of Usable Surveys

Collected – Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

301 North Peak 745 52 14.33 72 10.35 124 6.01301 South Off-Peak 836 97 8.62 111 7.53 208 4.02301 South Peak 698 44 15.86 39 17.90 83 8.41302 East Off-Peak 787 68 11.57 89 8.84 157 5.01302 East Peak 584 86 6.79 66 8.85 152 3.84302 West Off-Peak 859 82 10.48 76 11.30 158 5.44302 West Peak 510 32 15.94 40 12.75 72 7.08303 East Off-Peak 1,571 110 14.28 114 13.78 224 7.01303 East Peak 1,013 42 24.12 44 23.02 86 11.78303 West Off-Peak 1,305 81 16.11 92 14.18 173 7.54303 West Peak 1,198 53 22.60 65 18.43 118 10.15304 East Off-Peak 168 19 8.84 12 14.00 31 5.42304 East Peak 101 30 3.37 20 5.05 50 2.02304 West Off-Peak 199 46 4.33 46 4.33 92 2.16304 West Peak 125 10 12.50 17 7.35 27 4.63305 East Off-Peak 444 72 6.17 69 6.43 141 3.15305 East Peak 495 56 8.84 47 10.53 103 4.81305 West Off-Peak 518 94 5.51 93 5.57 187 2.77305 West Peak 373 46 8.11 55 6.78 101 3.69306 North Off-Peak 248 38 6.53 46 5.39 84 2.95306 North Peak 209 24 8.71 22 9.50 46 4.54306 South Off-Peak 244 30 8.13 40 6.10 70 3.49306 South Peak 267 43 6.21 31 8.61 74 3.61308 East Off-Peak 91 14 6.50 14 6.50 28 3.25

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-18

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

308 East Peak 152 39 3.90 45 3.38 84 1.81308 West Off-Peak 134 30 4.47 24 5.58 54 2.48308 West Peak 199 27 7.37 24 8.29 51 3.90309 North Off-Peak 651 77 8.45 66 9.86 143 4.55309 North Peak 435 61 7.13 52 8.37 113 3.85309 South Off-Peak 781 64 12.20 87 8.98 151 5.17309 South Peak 502 81 6.20 66 7.61 147 3.41313 East Off-Peak 354 41 8.63 33 10.73 74 4.78313 East Peak 128 6 21.33 25 5.12 31 4.13313 West Off-Peak 168 34 4.94 36 4.67 70 2.40313 West Peak 438 11 39.82 19 23.05 30 14.60315 North Off-Peak 101 9 11.22 37 2.73 46 2.20315 North Peak 90 5 18.00 24 3.75 29 3.10315 South Off-Peak 88 9 9.78 25 3.52 34 2.59315 South Peak 77 4 19.25 17 4.53 21 3.67317 North Off-Peak 55 9 6.11 27 2.04 36 1.53317 North Peak 67 4 16.75 21 3.19 25 2.68317 South Off-Peak 39 4 9.75 15 2.60 19 2.05317 South Peak 38 3 12.67 13 2.92 16 2.38318 East Off-Peak 82 5 16.40 29 2.83 34 2.41318 East Peak 65 5 13.00 18 3.61 23 2.83318 West Off-Peak 85 6 14.17 27 3.15 33 2.58318 West Peak 52 2 26.00 12 4.33 14 3.71319 North Off-Peak 100 15 6.67 39 2.56 54 1.85

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-19

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of Usable Surveys

Collected –

Modeler Weight

Number of

Usable Surveys Collecte

d - Planner Weight

Number of Usable Surveys

Collected - Combined Weight

319 North Peak 80 4 20.00 12 6.67 16 5.00319 South Off-Peak 100 9 11.11 31 3.23 40 2.50319 South Peak 69 7 9.86 22 3.14 29 2.38321 East Off-Peak 50 8 6.25 38 1.32 46 1.09321 East Peak 84 3 28.00 5 16.80 8 10.50321 West Off-Peak 48 1 48.00 6 8.00 7 6.86321 West Peak 82 9 9.11 37 2.22 46 1.78325 North Off-Peak 223 44 5.07 36 6.19 80 2.79325 North Peak 130 14 9.29 14 9.29 28 4.64325 South Off-Peak 175 29 6.03 26 6.73 55 3.18325 South Peak 167 21 7.95 15 11.13 36 4.64332 Clockwise Off-Peak 161 6 26.83 3 53.67 9 17.89332 Clockwise Peak 149 29 5.14 29 5.14 58 2.57332 CounterClockwise Off-Peak 130 27 4.81 27 4.81 54 2.41332 CounterClockwise Peak 210 49 4.29 66 3.18 115 1.83333 East Off-Peak 106 14 7.57 22 4.82 36 2.94333 East Peak 103 8 12.88 23 4.48 31 3.32333 West Off-Peak 114 4 28.50 23 4.96 27 4.22333 West Peak 93 5 18.60 24 3.88 29 3.21334 Clockwise Off-Peak 193 11 17.55 40 4.83 51 3.78334 Clockwise Peak 144 11 13.09 46 3.13 57 2.53335 CounterClockwise Off-Peak 163 18 9.06 65 2.51 83 1.96335 CounterClockwise Peak 135 9 15.00 35 3.86 44 3.07347 East Off-Peak 93 7 13.29 19 4.89 26 3.58

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-20

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of

Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

347 East Peak 60 7 8.57 10 6.00 17 3.53347 West Off-Peak 81 5 16.20 21 3.86 26 3.12347 West Peak 56 5 11.20 23 2.43 28 2.00350 North Off-Peak 507 84 6.04 89 5.70 173 2.93350 North Peak 439 33 13.30 49 8.96 82 5.35350 South Off-Peak 586 80 7.33 76 7.71 156 3.76350 South Peak 560 63 8.89 66 8.48 129 4.34351 CounterClockwise Off-Peak 588 134 4.39 130 4.52 264 2.23351 CounterClockwise Peak 431 93 4.63 91 4.74 184 2.34352 Clockwise Off-Peak 534 65 8.22 74 7.22 139 3.84352 Clockwise Peak 447 37 12.08 28 15.96 65 6.88354 East Off-Peak 275 24 11.46 23 11.96 47 5.85354 East Peak 375 49 7.65 47 7.98 96 3.91354 West Off-Peak 326 27 12.07 27 12.07 54 6.04354 West Peak 224 26 8.62 28 8.00 54 4.15356 Clockwise Off-Peak 266 13 20.46 53 5.02 66 4.03356 Clockwise Peak 194 3 64.67 28 6.93 31 6.26358 Clockwise Off-Peak 79 7 11.29 31 2.55 38 2.08358 Clockwise Peak 70 4 17.50 17 4.12 21 3.33359 CounterClockwise Off-Peak 74 7 10.57 35 2.11 42 1.76359 CounterClockwise Peak 69 7 9.86 26 2.65 33 2.09386 East Off-Peak 51 5 10.20 13 3.92 18 2.83386 East Peak 55 11 5.00 32 1.72 43 1.28386 West Off-Peak 43 5 8.60 22 1.95 27 1.59

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-21

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected -

Combined Weight386 West Peak 53 3 17.67 12 4.42 15 3.53388 CounterClockwise Off-Peak 184 16 11.50 40 4.60 56 3.29388 CounterClockwise Peak 101 12 8.42 32 3.16 44 2.30389 Clockwise Off-Peak 193 4 48.25 30 6.43 34 5.68389 Clockwise Peak 84 9 9.33 37 2.27 46 1.83395 North Off-Peak 143 8 17.88 36 3.97 44 3.25395 North Peak 54 5 10.80 18 3.00 23 2.35395 South Off-Peak 80 3 26.67 16 5.00 19 4.21395 South Peak 17 3 5.67 8 2.13 11 1.55404 East Off-Peak 75 3 25.00 10 7.50 13 5.77404 East Peak 130 7 18.57 16 8.13 23 5.65404 West Off-Peak 75 7 10.71 21 3.57 28 2.68404 West Peak 109 10 10.90 26 4.19 36 3.03432 South Peak 271 8 33.88 36 7.53 44 6.16444 East Peak 15 5 3.00 14 1.07 19 0.79444 West Peak 13 2 6.50 9 1.44 11 1.18445 East Peak 24 1 24.00 11 2.18 12 2.00445 West Peak 16 3 5.33 10 1.60 13 1.23398 North Off-Peak 547 42 13.02 44 12.43 86 6.36398 North Peak 1,797 64 28.08 77 23.34 141 12.74398 South Off-Peak 714 43 16.60 56 12.75 99 7.21398 South Peak 1,777 108 16.45 102 17.42 210 8.46399 East Off-Peak 1,904 77 24.73 81 23.51 158 12.05399 East Peak 1,640 74 22.16 70 23.43 144 11.39

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region C-22

(continued)

Modeler Survey Planner Survey Combined Surveys

Route Direction Time

Period

Ridership from

SANDAG Passenger Counting Program

(FY2009/10)

Number of

Usable Surveys

Collected -

Modeler Weight

Number of Usable Surveys

Collected –

Planner Weight

Number of Usable Surveys

Collected - Combined Weight

399 West Off-Peak 1,893 59 32.08 52 36.40 111 17.05399 West Peak 1,670 100 16.70 99 16.87 199 8.39

359,879 19,958 22,892 42,850

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APPENDIX D PRETEST REPORT

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SANDAG 2009 Onboard Transit Passenger Survey – San Diego Region D-3

This report includes the summaries of three field experiments conducted by Action Research, Inc. for the 2009 Onboard Transit Passenger Survey Project. The experiments were conducted in order to determine which written survey format obtains the best origin and destination (O & D) data, as well as maximizes overall response rate. Action Research Report:

Sample and Methods Routes were sampled across San Diego County on eight different weekdays during peak (6am to 9am, 3pm to 6pm) and non-peak hours, and across four different vehicle-types (Sprinter, Coaster, Trolley, Breeze bus). The participants were passengers interviewed by trained members of our research staff. All passengers were asked to participate by completing a written survey form (on 8.5” x 14” legal-size paper) and once they agreed to participate they were randomly assigned to a group in the respective experiment. The survey forms were double-sided, English on one side and Spanish on the other side.

Layout Experiment Two different question formats (A versus B) for the origin and destination data were studied using the two Planners and Modelers questionnaire types. (The origin and destination questions were the same across the Planner and Modeler questionnaire types.) Survey forms were randomly pre-sorted to allow passengers to be randomly assigned to the format type. The data were considered complete if they included either a complete street address or two cross-streets for the origin and destination questions. Form A asked four questions each to obtain complete origin and destination data: (1) Where are you coming from?, (2) What is the name of that place, building, or business?, (3) What is the address or intersection of that place?, and (4) How did you get from that place to the FIRST bus/train/trolley on this one-way trip?, (5) Where are you going now?, (6) What is the name of that place, building, or business?, (7) What is the address or intersection of that place?, and (8) How will you get from the very LAST bus/train/trolley to the ending place on this one-way trip? Form B asked five questions each to obtain complete origin and destination data: (1) Where are you coming from?, (2) What is the address?, (3) What are the names of the nearest streets?, (4) What is the name of the business, building, or other landmark?, and (5) How did you get from there to the FIRST bus/train/trolley on this one-way trip?, (6) Where are you going now?, (7) What is the address?, (8) What are the names of the nearest streets?, (9) What is the name of the business, building, or other landmark?, and (10) How will you get from there to the very LAST bus/train/trolley on this one-way trip? The figure below shows the number of surveys with complete origin and destination data in the layout experiment.

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Figure 1. Comparison of Form A and Form B for Deriving Complete O & D Data

Forms A and B were compared using a Chi-square analysis, and it was found that Form B produced marginally significantly more complete origin and destination than did Form A, X2(1) = 2.98, p = .08.

Wording Experiment During the layout experiment it was observed that a number of passengers entered their home address for question #2 (Form B, What is the address?) and needed to be prompted by interviewers to enter correct data. Therefore, we conducted an experiment to compare wording from (Wording 1) What is the address? to (Wording 2) Where is that place located? The response categories remained the same: street number, street, and city. The survey forms were randomly pre-sorted to allow for random assignment to the Wording 1 or Wording 2 condition. Please note that because this was an experiment, passengers were not prompted for more complete data. With interviewer prompting we are realizing much higher good to poor data ratios. Figure 2. Comparison of Wording 1 and Wording 2 for Deriving Complete Address

Data

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The wording experiment (Wording 1 or Wording 2) was examined using a Chi-square analysis and no differences were found between Wording 1 and Wording 2 surveys for origin, X2(1) = .26, p = .61 or destination data X2(1) = .03, p = .86.

Length Experiment The length experiment was conducted in order to understand if there was a difference in response rate for surveys presented to passengers folded versus unfolded. One questionnaire format was used for this experiment (Modelers Form B). The legal size survey forms were folded (to display only origin and destination questions, approximate folded size of 8.5” x 7”) or unfolded (displaying the full 8.5” x 14” paper length). The survey forms were randomly pre-sorted to allow passengers to be randomly assigned to the folded or unfolded condition. Please note that because of the nature of this experiment interviewers did not attempt to convert refusals.

Figure 3. Effect of Folded and Unfolded Survey Presentation on Refusal Rate

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The length experiment (folded or unfolded) was examined using a Chi-square analysis and X differences were found between folded and unfolded surveys, X2(1) = .15, p = .70.

Map Intervention Experiment The map intervention experiment was conducted to realize differences in the quality of origin and destination data for passengers who first provided incomplete origin and destination data. One questionnaire format was used for this experiment (Modelers Form B). Three map types were created for each of the geographical areas surrounding each timing point on the NCTD route 302. Map Type A was black and white, dense with text, showing all street names; Map Type B was black and white, dense with text plus it included graphic representations of transit stations, some schools, and medical centers; Map Type C was in color, a simplified format showing only major cross-streets, and used text and color to display shopping centers, parks, medical centers, and schools. Survey forms were pre-marked with A, B, or C and randomly pre-sorted to allow passengers to be randomly assigned to condition. There were 21 maps created for this experiment (seven timing points by three map types). As interviewers collected the survey forms they scanned the O & D questions for complete versus incomplete data. When incomplete data were observed the interviewer first asked the passenger where they boarded or where were getting off the vehicle. The interviewer then prompted the passenger with Map Type A, B, or C (depending on the designation on the survey form) for the geographical area surrounding that location. Showing the passenger the map, the interviewer asked the passenger if with the use of the map they would be able to point at or better figure out their origin or destination. Out of 100 surveys collected only four passengers looked at the map with any attempt at pinpointing their origin or destination information. None of those data on the four surveys were considered complete. All other passengers who received the map intervention either shook their heads negatively once they saw the map or told the interviewer that they did not know how to use the map to get their origin or destination information.

Recommendations Based on the outcome of the layout survey we recommend using Form B, which utilizes five questions each to derive origin and destination data. Collecting origin and destination data at the beginning of the survey in a well-defined format quickly connects the passenger to the subject and collects the most important data first. The Wording Experiment, Length Experiment, and Map Intervention did not show significant differences; however, they did provide valuable insight into passenger understanding, comprehension, and behavior. We have sent teams to observe and collect data on Breeze busses, the Sprinter, the Coaster, and the Trolley. Our cooperation rate runs between 74 and 99 percent. We are currently working on protocols to increase the percentage of usable origin and destination data. The number of completed surveys with usable origin and destination data run between 70 percent and 96 percent.

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APPENDIX E USE OF ONBOARD SURVEY DATA

FOR SANDAG MODELING

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APPENDIX E USE OF ONBOARD SURVEY DATA FOR SANDAG TRANSPORTATION MODELING

The 2009 onboard survey contains 43,854 trip observations and is composed of data collected from two separate survey forms: the “Planner’s Data” and the “Modeler’s Data.” Each respondent received only one of the two forms. The onboard survey data are part of the inputs for estimating the mode choice module of the activity-based transportation model currently under development. A survey record is considered usable for estimation purposes if both origin and destination address is geocoded, and if both origin and destination trip purpose is valid. Out of 43,854 observations, 28,303 are usable. Before the data were used for model estimation, SANDAG performed the logic checks listed below:

• Records with both origin and destination purpose of “home” were investigated and corrected according to the following rules: 1) Records with both origin and destination of the same address were considered unusable; 2) Records with different origin and destination address, where the address of origin or destination matches the work location address, were inputted to home-work trips (only applicable to the Modeler’s Data).

• Records that have identical origin and destination x/y coordinates were investigated and removed from the estimation dataset if there was no other way to recover them.

• All cases were checked to ensure that the household size was greater than or equal to the number of household workers and the number of household members traveling with the respondent.

• If the respondent reported that they “drove alone” to/from a transit stop, the reported number of household vehicles must be greater than zero.

To prepare the survey data for model estimation, a few transportation modeling related attributes were added or recoded, including tour purpose, trip purpose, mode, tour departure/arrival time, trip departure time, and expansion factor. Tour Purpose: a tour purpose was coded for each on-board survey data observation based on origin and destination purposes. The tour purposes include work, university, school, maintenance, discretionary, and work-based (Modelers Data Only) tours. Mode: was coded based on all reported transit routes taken for the trip (surveyed route and all other routes) and reported access/egress mode. The reported route to tour line-haul mode correspondence codes are given in Table 1. Access mode was coded based on reported access/egress mode, according to the following rules:

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• If either trip access or trip egress mode was Park-and-Ride, the tour access mode was coded as Park-and-Ride;

• If either trip access or trip egress mode was Kiss-and-Ride, the tour access mode was coded as Kiss-and-Ride;

• All other trips were coded with walk tour access mode.

Table 1: Reported Route Type to Tour Line-Haul Mode Correspondence

Reported Route Type Tour Line-Haul Mode

Bus Local or Express Bus (depending on route number)

Trolley-Green Light-Rail Transit

Trolley-Blue Light-Rail Transit

Trolley-Orange Light-Rail Transit

COASTER Commuter Rail

SPRINTER Light-Rail Transit Expansion Factors and Alternative Utility Adjustment Calculations Expansion factors for the onboard survey were calculated by route, direction, and time-of-day. The expansion factors take into account only valid observations and were used in the calculation of correction factors to account for the use of the choice-based sample in estimation. First, a boarding weight was calculated as the ratio of observed boardings to valid surveyed boardings on each route by direction and time-of-day. Boarding Weightroute, direction, time period = Observed Boardingsroute, direction, time period/Valid Surveyed Boardingsroute, direction, time period

Next, a trip expansion factor was computed for each observation, which is equal to the boarding factor for the surveyed route, direction, and time-period divided by the number of boardings reported for the observation. This factor accounts for multiple boardings on a trip. Trip Expansion Factor = 1/reported boardings * Boarding Weightroute, direction, time period A tabulation of expanded trips by line-haul mode and mode of access is given in Table 2.

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Table 2: Onboard Survey Expanded Trips by Line-Haul Mode and Access Mode

Tour Mode Trips Percent Walk-Local 122,241 49%

Walk-Express 6,328 3%

Walk-LRT 86,883 35%

Walk-Commuter Rail 1,845 1%

PNR-Local 2,874 1%

PNR-Express 1,104 0%

PNR-LRT 11,725 5%

PNR-Commuter Rail 2,459 1%

KNR-Local 2,971 1%

KNR-Express 409 0%

KNR-LRT 8,821 4%

KNR-Commuter Rail 471 0%

Total 248,131 100% Alternative utility term adjustments are required to account for use of a mixed sample (random and choice-based) in mode choice model estimation. The household survey is a random sample and the onboard survey is a selective sampling of responders with specific mode choices. A factor was calculated and added to the utility term for each alternative that adjusts for the over-representation of transit observations in the data. The adjustment factors account for over-representation of transit and under-representation of non-transit modes. The alternative-specific adjustment factors were calculated by tour purpose according to the following formula: Factorp,i= - ln([Expanded_Sharep,i/Survey_Sharep,i]) Where: Expanded_Sharep,i = Expanded Toursp,i/∑Expanded Toursp

Survey_Sharep,i = Survey Recordsp,i/∑Survey Recordsp p = Tour Purpose i = Mode Final Usable Records by Purpose There were many transit onboard survey records whose paths of chosen mode were not found in the transit network. To address the problem, several iterations of transit skims were tested, including adjustment of the TransCAD combination factor which controls the amount of multi-pathing in transit hyper-paths used in path finding. As a result of this process, it was determined that a combination factor of zero (essentially turning off hyper-paths) resulted in transit paths that best matched the observed transit mode. However, there remained many records whose path could not be found. The final number of usable records by purpose and mode from the transit onboard survey is given in Table 3.

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Table 3: Usable Records by Tour Purpose and Mode

Mode Work University School *Maint. **Discret.Work-Based Total

Walk-Local 3,543 2,390 1,177 1,467 2,728 22 11,251Walk-Express 477 122 32 40 137 2 810Walk-LRT 1,728 740 350 359 1,040 3 4,166Walk-Commuter Rail 74 6 3 4 22 0 109PNR-Local 88 90 17 9 30 0 234PNR-Express 252 8 0 0 3 0 263PNR-LRT 107 44 32 8 35 0 226PNR-Commuter Rail 180 2 3 2 17 0 204KNR-Local 91 91 87 21 48 0 338KNR-Express 43 6 6 1 9 0 65KNR-LRT 93 78 71 16 57 0 315KNR-Commuter Rail 46 2 1 0 6 0 55Total 6,722 3,579 1,779 1,927 4,132 27 18,036

*Maintenance **Discretionary

Walk Accessibility Procedure Review The San Diego area is represented by a spatial system of 4,600 zones called traffic analysis zones, which are used to skim the auto network and assign auto demand. A finer spatial system of 33,353 polygons is referred to as Master Geographic Reference Areas (MGRAs) to handle the transit and non-motorized travel. A Java program reads in the origin and destination MGRAs of the survey data, trip start time, walk to transit time, drive to transit time, and transit skims by time period, mode, and access mode, and appends skims by the chosen mode. Records with path of chosen mode not found in the surveyed transit network were further investigated. Besides mis-geocoding of origins and destinations caused by inaccurately reported addresses, two issues were found with the MGRA boundaries and the walk accessibility procedure.

• Some parcels are divided into multiple MGRAs. Land use data are assigned to only one of these MGRAs. Only MGRAs with land use data have trips generated from them. Because walk accessibility is only evaluated for MGRAs with trips, this issue results in "no path found" for survey records whose origins or destinations are located in MGRAs without land use.

• For large MGRAs, the centroid location and the maximum walking distance threshold affect their transit walk accessibilities.

The problems are illustrated in Figure 1.

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Figure 1. Mapping the Survey Record with MGRA Centroids, Routes, and Stops

The area shown in Figure 1 is north of the University Town Center (UTC) area, with commuter rail on the right (east) and buses on Interstate 5 on the left (west). The red lines are walk barriers, the yellow dots are MGRA centroids, the green dots are transit stops and the blue lines are transit routes. The MGRAs with hashed lines are within walking distance to transit. About 55 "no path found" records have either origins or destinations in MGRA 6695 and 6693. Both MGRAs have transit stops at their perimeter, but are not walk accessible to transit because they do not have land use. These two MGRAs are part of two parcels, where the land use data have been assigned to other MGRAs. To address the issue, future MGRA boundaries will be configured to ensure that most of the parcels are not split up. The cyan colored straight line with an arrow pointing to the destination, MGRA 7795, represents a record with chosen mode of Park-and-Ride to commuter rail. The rail station at Sorrento Valley is outside of the top of the figure. Although MGRA 7795 has a COASTER connector route on the

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southern border, it is not walk accessible to transit because the distance between the centroid and transit stop exceeds the 4,000-foot walking threshold. The centroid is not located at the weighted centroid based on land use intensity of the MGRA. SANDAG staff proposes to modify the methodology of transit walk accessibility at MGRA level as follows:

1) Maximum walking threshold is increased from 4,000 feet (3/4-mile) to one mile to account for large MGRAs with land use development in a small portion and transit stops available at the perimeter.

2) Spatial query is used to calculate straight line distances between MGRA centroids and major transit stops by a searching a radius of 3,500 feet. The 3,500 feet is before multiplying by a factor of 1.5 or 1.1 by area type to account for actual walking distance, resulting in a one-mile walking threshold. Subsequent spatial query excludes MGRA centroids and transit stop pairs, where the straight lines between them intersect with walk barriers such as freeway, canyon, or river.

3) Centroids of the MGRAs are generated by weighting centroid location-based on the land use intensity of the MGRAs. Staff should manually review any MGRAs that are not walk accessible to transit and move the centroids to the desirable locations if necessary.