responsive ecommerce email marketing best practices

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5 Good Things to Know About Responsive Email Marketing Trying to get your responsive email template underway isn’t always an easy task. There are several things to consider. The way you markup your template, and the CSS properties used, can significantly alter your email display across multiple clients. I’ve been building responsive websites for years but recently started exploring responsive email design, and began to search for

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In this post Danny from eCommerce Cosmos goes over 5 good things you should know before you send those eTail holiday campaigns.

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Page 1: Responsive eCommerce Email Marketing Best Practices

 

5 Good Things to Know About Responsive Email Marketing 

 

  Trying to get your responsive email template underway isn’t                 always an easy task. There are several things to consider. The                     way you markup your template, and the CSS properties used, can                     significantly alter your email display across multiple clients. 

I’ve been building responsive websites for years but recently                 

started exploring responsive email design, and began to search for                   

Page 2: Responsive eCommerce Email Marketing Best Practices

some simple techniques that’ll get any template designer started in                   

the right direction.  

1. Tables inside Tables inside Table Rows             inside One Big Table! Ok, that’s not exactly how it goes.. but you catch my drift 

The need to use div tags in email (even in 2014) is limited. A study                             

on campaignmonitor.com analyzed the use of div markup versus                 

table­based markup, and tested the results across multiple email                 

clients. The results were messy.. many email clients didn’t render                   

the CSS properties needed for the appropriate display, including                 

the latest version of Outlook. 

  

While the idea of using div tags in email markup is highly frowned                         

upon, there is often a misconception associated with it. Div tags                     

can be useful in some situations, such as the replacement of br                       

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and p tags, and can sometimes be used to save time on inline                         

styling. 

An example of responsive email markup: 

 

  

The html text in the picture below would nest (in a table) in between                           

the td tag that contains the background image. 

Page 4: Responsive eCommerce Email Marketing Best Practices

 

 

2. Say Goodbye to External Style Sheets In responsive email design, there is no need or use for external                       

stylesheets 

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All styles and media queries should take place in the head of your                         

html document. 

 

3. Mobile First, Always 

Start with the smallest device resolution If you’ve ever messed around with responsive design before, you                   

know that when a small device zooms out to catch up with a wide                           

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layout, the text is impossible to read. We combat this by adding a                         

media query. 

In responsive design, we know that the smallest device screen to                     

consider is the iPhone in portrait mode. 

The width of an iPhone in portrait mode is 320px wide. So we’ll use                           

this as our starting point and account for all device widths that are                         

greater than 320px but less than 480px. 

 

4. Declaring Classes Responsive design means that you’re dealing with tables, and                 

dealing with tables can sometimes be confusing for beginning                 

developers (as weird as it sounds). 

The way to manage your classes within your media queries, is to                       

set the class name to the html element associated with it. For                       

example, here we have multiple tables within our 480px media                   

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query. Notice how some tables need to span the entire 100% of                       

the device, and others less. 

 

5. Size Matters 

A good call­to­action can be the difference             between click throughs and abandonment. In addition, proper font­sizes and button sizes need to be                   

considered.. 

For mobile design, an absolute minimum font­size of 16px is                   

recommended. 

Apple suggests a font­size of 17px – 22px, and Google suggests                     

18px – 22px, with the call­to­action being at least 46px in height. 

The best way to ensure that your call­to­action is sufficient, is to                       

put it through the squint test. 

Page 8: Responsive eCommerce Email Marketing Best Practices

If you or someone else can still tell what the call­to­action is when                         

you’re squinting, you’ve passed the test. 

 

 

I’ve been doing this for about a year, anyone that wants to share                         

their expertise id love to hear about your responsive email                   

success. – 

Danny is a project manager at eCommerce Cosmos. He's on the cutting edge of responsive                             email design, behavioral email marketing, and website development