responsive community - eduweb 2013

45
Creating a “Responsive” Web Community on Campus Nathan Gerber Utah Valley University

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Page 1: Responsive Community - eduWeb 2013

Creating a “Responsive” Web Community on

Campus Nathan Gerber

Utah Valley University

Page 2: Responsive Community - eduWeb 2013

Nathan Gerber Director, Web Dev. Services,

Utah Valley University 14yrs. Web IA, CMS Consulting Noel-Levitz Associate

Consultant, Web Strategy and Interactive Marketing Services team

UVU Centralized CMS Decentralized content 30,000 public pages 400+ web folks across

campus

Nathan Gerber @nathangerber

Page 3: Responsive Community - eduWeb 2013

Leveraging the energy around RWD

Focusing technology on the people

Creating communications plan

Today’s Agenda

1

2

3

Disclaimer: No website was made responsive during the making of this presentation

Page 4: Responsive Community - eduWeb 2013

UVU Web Developers 2011

Page 5: Responsive Community - eduWeb 2013

UVU Web Community 2011

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Evolution of the Web

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Resources Administration

Campus CommunityTechnology

Changes

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When Lightning Strikes…

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Wanted to harness the energy

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UVU Web Community 2013

Page 14: Responsive Community - eduWeb 2013

Three Pronged Approach Connecting Training Collaborating

Web Community 2.0

Our Tools Engagement Sessions CMS Comm. Channels

◦ Website◦ Email◦ Blog

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Campus Collaboration

Marketing ITTHE WEB TEAM

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UVU Web Organization

University Communications Committee

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Trainings

Videos

Communications

Events

Contacts

One Site, One Team

}

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Past community experience◦ Drinking through fire hose◦ Dictator

Too techie

The Way It Felt

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RWD Benefits

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RWD Technical Hurdles

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ImagesScriptsStylesResources

Best Approach to RWD

}Simple(does not mean boring)

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Content = KING

Content to the hands of all

visitors on all devices effectively

KING

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Guess What, You Can’t Show Everything on a small

screen

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The Next Issues

- Trent Walton -

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Content Choreography

stacking vs. interdigitating

- Trent Walton -

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Mobile First

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Consistency = Efficiency

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Leveraging Campus Resources

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Leveraging Technology

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Leveraging Technology

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Leveraging CMS

Flexible Templating System:

Developers create, content experts can use

Content elements become focus, not page

Paradigm shift for developers and content experts

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Different Templates, Different Dances

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Responsive Images

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Consider Email & Landing Pages

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©2013 Noel-Levitz, LLC. 2013 E-Expectations Report: The Impact of Mobile Browsing on the Online Behavior of College-Bound High School Students.

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Recommendations:

Students checking e-mail on a smartphone are not going to read the same way they will on a full-size PC or laptop screen. Your e-mail messages need to adapt to this reality.

• Economize your e-mail copy as much as possible so mobile users won’t have to scroll through long lines of text.

• Create designs that, while attractive, maximize the screen space of smaller displays.

• Move calls to action up so they display before the fold or on the first scroll of a mobile display, and repeat the request at the end.

• Test all of your messages on a variety of mobile platforms before deploying.

Page 39: Responsive Community - eduWeb 2013

Leveraging Testing Resources

Web Communit

y

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“When the student is ready, the teacher will

appear”

-- Buddist Proverb --

Page 41: Responsive Community - eduWeb 2013

Third Party Content

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HTML basics

SEO help

Social media strategies

CSS styling

Trainings Search improvements

Content writing

Photoshop mockup templates

Email strategies

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What are your channels?◦ Meetings, Website, Blog, CMS messaging

What goes out to each channel? How often does information go out through

each channel?◦ Emails, once per month◦ Blog posts, once every 2 weeks◦ CMS messaging, as system needs

Who has access to each channel?◦ To consume? To send?

Can any communications be repurposed?

Communications Plan

Page 44: Responsive Community - eduWeb 2013

Key Points

Your Web Community can be a vast

resource

Working together is key!

Your existing tools must support your efforts

Communications plan is a must!

RWD has energy, capture it

Keep it simple, not boring