responding effectively to family needs: the city of vienna

FAWOS

Centre for Secure Tenancy

A cooperation between NGO People´s Aid

Vienna and the Municipality of Vienna to

avoid homelessness.

Investing in young people to prevent a lost generation in Europe:

key policy and practice in addressing youth homelessness

8th November 2013, Prague, Czech Republic

political situation in Vienna

Mayor of Vienna: Dr. Michael Häupl –

social-democratic-party

Governing coalition: social-democratic-

party (44,34%) and green-party (12,64%)




inhabitants in Vienna

1,727.330 inhabitants – 898.343 women

and 828.987 men

Age 0-18: 314.345

175.300 families with 312.000 children (Ø

1.78 children per household) and of these

49.900 single parents




housing stock in Vienna

910.000 dwellings:

220.000 owned by the Municipality of

Vienna

530.000 owned by private enterprises or

people

160.000 cooperative flats

average flat size: 71m²

average monthly rent: € 422




under the responsibility

of FAWOS are …..

… all inhabitants of flats not owned by the

municipality of vienna….

with an action of eviction or

a date of eviction or

with problems paying their rent and not

receiving social welfare




access

§33a law of tenancy: district courts have to

inform the municipality of vienna about

actions of eviction

FAWOS gets these informations and all

dates of eviction from the court

FAWOS contacts all people concerned




access

reaction to the FAWOS-letters – about

30% of people concerned contact FAWOS

transfer from other social institutions,

lawyers, neighbours,….

public campaigns




information, counseling

social workers provide counseling

information on the law governing tenancy

information on the right to claim benefits

individual financial plan

assistance in negotiations with landlords

cooperation and transfer to other social

institutions




numbers of clients 2012

1.484 persons advised by phone

1.002 persons counseled in our office

404 families (40,32%) and of these

153 single parents




numbers of clients 2012

262 households got money from social

welfare to pay their rent debts

118 families (45%)

Average sum: € 2.219,07 per houshold




innovation in prevention

lowering the rent

5% of clients need a laywer to controll the

amount of rent

70% live in overpriced flats

a large part of existing rent depths can be

covered by already paid overpriced rents




securing the flat

if people endangerd by a date of eviction

contact FAWOS in time, then

75 to 80 percent can be helped

some by lowering the rent

other by paying for their rent depths

and a lot by helping them to ask for

benefits and use own ressources




results (%)




76

78 78

80

77

81

7978

74

87

73

65

70

75

80

85

90

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

cost - benefit - analysis

reintegration: EUR 600.- per month/person

average lengths of stay is 12 months (

EUR 7.200 per person for 12 month)

prevention: EUR 600.- per person

that makes reintegration 12 times more

expensive than prevention




future plans

the city of Vienna has an political

agreement to enlarge the offer of

prevention

concept for young people (up to 27 years

old) which would be evicted, to supervise

them in their own flat until (6 to 9 months)

they manage again living self-dependent




Thank you for listening!

Renate U. Kitzman

[email protected]




responding effectively to family needs: the city of vienna

Government & Nonprofit