Respect vs. Money: Successful LSP-Freelancer Relationships

Gianni Davico

Tesi & testi S.a.s.

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A word about me

Tesi & testi The book

Turin, Bologna, Rome, Santiago de Chile

Please be patient with my English!

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Topics

1. Respect vs. Money

2. Features that make a translator a REAL pro

3. A real life example

4. Features that make a TC owner a REAL pro

5. A possible solution

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Bologna – September 24, 2004

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1. Respect vs. MoneyThat is: features vs. benefits “We are intellectuals” o

“I recently did a telephone interpretation [...] and have not been paid. I cannot get through to them neither by telephone nor by e-mail. [...] My previous job with them was not adequately compensated when one takes into consideration the humongous job I did for them.”

Gimme a break!

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2. Features that make a translator a real PRO

IT aptitude Promptness in delivery Professionalism and courtesy Treat each customer

differently Give feedback!

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3. A real life example: DE>IT patent translation

Priorities: Deadlines Quality (a given) Price (not decisive)

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4. Features that make a TC owner a real PRO

“Ho guardato il nemico negli occhi, ed ero io”

1. Entrepreneurship2. Problem solving3. Staying informed

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5. A possible solution TCs as the real “translators” I want to pay translators MORE,

not LESS Excellent service o

List of resources

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Any questions?

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Thank you!

Gianni Davico

davico@tesietesti.it

http://brainfood.tesietesti.it/

Skype: gianni.davico