respect in the workplace - corporatetrainingmaterials.com

Respect in the Workplace

Sample

Corporate Training Materials

All of our training products are fully customizable and are perfect for one day and half day workshops.

You can easily update or insert your own content to make the training more relevant to participants.

Our material is completely customizable and is backed up by a 90 day 100% no questions asked money

back guarantee!

With our training courseware you are able to:

• Add your name and logo (and remove ours).

• Add your own content to make the training more relevant to your clients (i.e. using examples

and case studies from within your organization or city)

• Train unlimited users within your organization.

• No Annual Renewal Fees

• Download training material on your time from our secure servers

United States International

73 Greentree Drive, Box #68 143 Dalhousie Street, New Glasgow, NS

Dover, Delaware 19904 Canada, B2H 5X2

Toll-free:1-877-610-3660 Phone: 001-902-695-3660

Fax: 1-877-610-3661 Fax: 001-902-695-3661

[email protected] [email protected]

Any technical issues or questions can be addressed by our support team

[email protected]

Our Product Catalog contains our entire library of available and upcoming courses. Please

follow this link: https://login.corporatetrainingmaterials.com/secure/files/catalog.pdf

Review our License Agreement to answer any licensing questions you may have. Please follow

this link: https://login.corporatetrainingmaterials.com/secure/files/License_Agreement.pdf

http://corporatetrainingmaterials.com/

mailto:[email protected]



https://login.corporatetrainingmaterials.com/secure/files/catalog.pdf

https://login.corporatetrainingmaterials.com/secure/files/License_Agreement.pdf

TABLE OF CONTENTS

Preface .............................................................................................................................................. 3

What is Courseware? ................................................................................................................................ 3

How Do I Customize My Course? .............................................................................................................. 3

Materials Required ................................................................................................................................... 4

Maximizing Your Training Power .............................................................................................................. 5

Icebreakers ........................................................................................................................................ 7

Icebreaker: Friends Indeed ........................................................................................................................ 8

Instructor Guide Sample ..................................................................................................................... 9

Module Two: What is Respect? ........................................................................................................ 10

Defining Respect ..................................................................................................................................... 10

Self-Respect ............................................................................................................................................ 11

Owed Respect vs. Earned Respect .......................................................................................................... 12

Measuring Respect ................................................................................................................................. 14

Respect for the Workplace ...................................................................................................................... 15

Practical Illustration ................................................................................................................................ 16

Module Two: Review Questions .............................................................................................................. 17

Appendix ......................................................................................................................................... 20

Worksheet 1 ............................................................................................................................................ 21

Quick Reference Sheets .................................................................................................................... 23

Certificate of Completion ................................................................................................................. 26

PowerPoint Sample .......................................................................................................................... 28

Full Course Table of Contents ........................................................................................................... 34

Preface

What is Courseware?

Welcome to Corporate Training Materials, a completely new training

experience!

Our courseware packages offer you top-quality training materials that

are customizable, user-friendly, educational, and fun. We provide your

materials, materials for the student, PowerPoint slides, and a take-

home reference sheet for the student. You simply need to prepare and

train!

Best of all, our courseware packages are created in Microsoft Office and can be opened using any

version of Word and PowerPoint. (Most other word processing and presentation programs support

these formats, too.) This means that you can customize the content, add your logo, change the color

scheme, and easily print and e-mail training materials.

How Do I Customize My Course?

Customizing your course is easy. To edit text, just click and type as you would with any document. This is

particularly convenient if you want to add customized statistics for your region, special examples for

your participants’ industry, or additional information. You can, of course, also use all of your word

processor’s other features, including text formatting and editing tools (such as cutting and pasting).

To remove modules, simply select the text and press Delete on your keyboard. Then, navigate to the

Table of Contents, right-click, and click Update Field. You may see a dialog box; if so, click “Update entire

table” and press OK.

(You will also want to perform this step if you add modules or move them around.)

If you want to change the way text looks, you can format any piece of text any way you want. However,

to make it easy, we have used styles so that you can update all the text at once.

If you are using Word 97 to 2003, start by clicking the Format menu followed by Styles and Formatting.

In Word 2007 and 2010 under the Home tab, right-click on your chosen style and click Modify. That will

then produce the Modify Style options window where you can set your preferred style options.

For example, if we wanted to change our Heading 1 style, used for Module Titles, this is what we would

do:

Now, we can change our formatting and it will apply to all the headings in the document.

For more information on making Word work for you, please refer to Word 2007 or 2010 Essentials by

Corporate Training Materials.

Materials Required

All of our courses use flip chart paper and markers extensively. (If you prefer, you can use a whiteboard

or chalkboard instead.)

We recommend that each participant have a copy of the Training Manual, and that you review each

module before training to ensure you have any special materials required. Worksheets are included

within the Appendix of the Instructor Guide and the participant’s Training Manual, and can be

reproduced and used where indicated. If you would like to save paper, these worksheets are easily

transferrable to a flip chart paper format, instead of having individual worksheets.

We recommend these additional materials for all workshops:

• Laptop with projector, for PowerPoint slides

• Quick Reference Sheets for students to take home

• Timer or watch (separate from your laptop)

• Masking tape

• Blank paper

Maximizing Your Training Power

We have just one more thing for you before you get started. Our company is built for trainers, by

trainers, so we thought we would share some of our tips with you, to help you create an engaging,

unforgettable experience for your participants.

• Make it customized. By tailoring each course to your participants, you will find that your results

will increase a thousand-fold.

o Use examples, case studies, and stories that are relevant to the group.

o Identify whether your participants are strangers or whether they work together. Tailor

your approach appropriately.

o Different people learn in different ways, so use different types of activities to balance it

all out. (For example, some people learn by reading, while others learn by talking about

it, while still others need a hands-on approach. For more information, we suggest

Experiential Learning by David Kolb.)

• Make it fun and interactive. Most people do not enjoy sitting and listening to someone else talk

for hours at a time. Make use of the tips in this book and your own experience to keep your

participants engaged. Mix up the activities to include individual work, small group work, large

group discussions, and mini-lectures.

• Make it relevant. Participants are much more receptive to learning if they understand why they

are learning it and how they can apply it in their daily lives. Most importantly, they want to

know how it will benefit them and make their lives easier. Take every opportunity to tie what

you are teaching back to real life.

• Keep an open mind. Many trainers find that they learn something each time they teach a

workshop. If you go into a training session with that attitude, you will find that there can be an

amazing two-way flow of information between the trainer and trainees. Enjoy it, learn from it,

and make the most of it in your workshops.

And now, time for the training!

Icebreakers

Each course is provided with a wide range of interactive Icebreakers. The trainer can utilize an

Icebreaker to help facilitate the beginning of the course, as it helps “break the ice” with the

participants. If the participants are new to each other, an icebreaker is a great way to introduce

everyone to each other. If the participants all know each other it can still help loosen up the

room and begin the training session on positive note. Below you will see one of the icebreakers

that can be utilized from the Icebreakers folder.

Icebreaker: Friends Indeed

Purpose

Have the participants moving around and help to make introductions to each other.

Materials Required

• Name card for each person

• Markers

Preparation

Have participants fill out their name card. Then, ask participants to stand in a circle, shoulder to

shoulder. They should place their name card at their feet. Then they can take a step back. You

as the facilitator should take the place in the center of the circle.

Activity

Explain that there is one less place than people in the group, as you are in the middle and will

be participating. You will call out a statement that applies to you, and anyone to whom that

statement applies must find another place in the circle.

Examples:

• Friends who have cats at home

• Friends who are wearing blue

• Friends who don’t like ice cream

The odd person out must stand in the center and make a statement.

The rules:

• You cannot move immediately to your left or right, or back to your place.

• Let’s be adults: no kicking, punching, body-checking, etc.

Play a few rounds until everyone has had a chance to move around.

Instructor Guide Sample

On the following pages is a sample module from our Instructor Guide. It provides the instructor

with a copy of the material and a Lesson Plans box.

The key benefit for the trainer is the Lesson Plan box. It provides a standardized set of tools to

assist the instructor train that particular lesson. The Lesson Plan box gives an estimated time to

complete the lesson, any materials that are needed for the lesson, recommended activities, and

additional points to assist in delivering the lessons such as Stories to Share and Delivery Tips.

Module Two: What is Respect?

Everyday respect plays a meaningful part of our lives, and can arise in many

forms. Respect is the way we show appreciation to the valuable qualities of

others, and we are all worthy of this appreciation. People tend to respect those

with authority; however, respect for other individuals is not limited to those

who appear to have more power than we do. Without respect in our lives, there

would be a great deal of conflict. Hence, it is crucial to incorporate respectful

behaviors into the workplace.

Respect comes in various forms, including respect for others, self-respect, respect for nature, and

respect for laws. Every form of respect is a valuable contribution to success and happiness; thus, it is

important not to lack courteous gestures to those around us.

Defining Respect

The word respect can be defined in many ways. This concept is based on

individual interpretation; what one person sees as respectful may be

disrespectful to someone else. Our ideas of respect are based on our

backgrounds and preferences, and the basic social guidelines in which we learn

at a young age.

The word respect comes from the Latin word ‘respectus’, meaning to regard, consider, or to look back.

Respect is all about observation and acknowledgement. It is essential that to show respect to another

individual, we must pay attention to their beliefs, along with accepting and valuing these beliefs. It is

about thinking and acting in a positive attitude that shows care, consideration, or concern for others, as

well as oneself. Respect is important in allowing us to feel safe and voice our thoughts and opinions.

• There are many simple ways to show respect for others each day:

• Offering help

• Being on time

Accountability separates the wishers in life from the

action-takers that care enough about their future to

account for their daily actions

John Di Lemme

Respect for ourselves guides our morals,

respect for others guides our manners

Laurence Sterne

• Taking responsibility

• Listening to learn

• Saying please and thank you

• Respecting personal space

Estimated Time 15 minutes

Topic Objective To define and understand what is meant by the term respect.

Topic Summary The understanding of respect is based on individual interpretation. Respect

can be shown in countless ways.

Materials Required Flipchart and markers

Planning Checklist Keep the previous list of ways to show respect close by for this first activity.

Recommended Activity

Ask participants to review the list of ways to show respect. Then, list five

other ways that they show respect for others each day.

Have the participants share and discuss their responses.

Stories to Share Share any personal, relevant stories. These may include stories of showing

respect, or receiving respect.

Delivery Tips Encourage everyone to participate. This may be done in small groups, or as

a large group discussion.

Review Questions What does the term respect mean?

How do we learn respect?

Self-Respect

While we often recognize the importance of respecting others, it is equally as

important to have respect for ourselves. Self-respect encompasses intrinsic worth,

or simply put, pride and confidence in oneself. You can learn to practice self-respect

by challenging yourself in ways that include standing up for yourself, and

understanding that not everyone will have respect for you, but continuing to have

respect for others. Self-respect includes distancing yourself from negativity, in order to create a positive

mindset that will contribute to the success of your work.

Respect for others and self-respect go hand-in-hand. By respecting yourself, you are building your own

character. The character that you are building full of self-love and motivation is essential before you can

learn to respect others, and have others respect you.


Topic Objective To understand what is meant by the term self-respect.

Topic Summary Determining what self-respect is, the importance of self-respect, and ways

to practice self-respect.


Worksheet 1: Self Respect- Creating a Positive “Me”

Planning Checklist Provide enough worksheet printouts for all participants.


Have participants complete Worksheet 1: Self Respect- Creating a Positive

“Me”.

Allow time for participants to share responses from their worksheet.

Stories to Share Share any personal, relevant stories.

Delivery Tips

Participants do not have to share their responses if they are not

comfortable doing so. Acknowledging strengths and weaknesses may be

personal.

Review Questions What are some ways to practice self-respect?

What is the relation between respect for others and self-respect?

Owed Respect vs. Earned Respect

Respect can be broken down into two main concepts: owed respect and earned respect. A balance

between the two of these concepts helps in the contribution of success, and establishing good

relationships among the team.

Owed respect is respect that should be given to each individual member in

the workplace. With owed respect, all members are able to feel valued each

day, which leads to great benefits to the business. We owe respect to one

another, to ensure everyone feels included in the conversation of the team.

Owed respect is not just confined to members who are higher up in the

organization, but to each individual, as we all possess our own strengths.

In contrast to owed respect, earned respect is the recognition of high performance, or considerable

strengths. Earned respect often deals with status, including rewards and promotions. Not every

employee will have earned respect, only those who are dedicated and display qualities of a high

performing employee.

In order to create a balance between these two concepts of respect, it is first critical to understand the

difference between the two concepts. With understanding and recognition of our behaviors associated

with these two concepts, we can work to enforce a positive workplace that motivates employees by

rewarding those of greater strengths and talents, while continuing to show respect to every member in

the workplace at the same time.


Topic Objective To compare and define the terms owed respect and earned respect.

Topic Summary

Owed Respect is given to each member in the workplace.

Earned Respect is given to those who exhibit high performances, or

considerable strengths.

A balance between these two forms of respect helps to create a positive,

safe work environment.

Materials Required None

Planning Checklist None

Recommended Activity Discuss the terms owed respect and earned respect.


Delivery Tips Encourage everyone to participate. This activity can be done in small

groups, or as a large group discussion.

Review Questions What is the difference between owed respect and earned respect?

Why is it important for a workplace to incorporate both owed and earned

respect?

Measuring Respect

Since respect is based on individual interpretation, is it possible to measure respect?

Our ideas of respect are established from our backgrounds and culture; thus, we all

have different concepts of what is respectful, and of what is disrespectful. In order to

ensure that you are remaining respectful, start with a basic consideration of the

other person’s feelings. If you are polite and conscious of their feelings and values,

you will remain within respectful boundaries, avoiding harm or discrimination. If we

wish to measure respect, we must ask others what respectful behavior means to

them.


Topic Objective To understand that the concept of respect is not fixed; it is different for

everyone.

Topic Summary Understanding how individuals share different values and beliefs, where

respect comes from, and the importance of what respect means to others.

Materials Required None

Planning Checklist None


Have participants break into smalls groups and discuss what respect means

to them.

Discuss as a large group whether your ideas of respect were similar or

different from the other participants in your group.


Delivery Tips Encourage everyone to participate.

Review Questions Do you feel as though your personal background has influenced your ideas

of respect? How so?

Respect for the Workplace

Showing respect for your workplace is just as important as showing respect to

other employees in the workplace. Respecting your workplace is all about

professionalism, or rather how you properly conduct yourself in your

profession. Acting professionally will guide you in creating a long, successful

career. There are many rules and regulations that must be followed in the

workplace, and it is your responsibility to abide by these protocols.

There are many ways to show respect for your workplace and organization. These include:

• Taking responsibility and initiative for your work. You are responsible for arriving on time, performing to the best of your abilities while helping others on your team, and staying at work for your scheduled amount of time.

• Dressing appropriately. Always follow the dress code that is established in your work setting, and for your type of position. Ensure your clothes are clean, neat and comfortable so that you are still able to perform adequately.

• Remaining in good health and cleanliness. Some jobs are very demanding or tiring on the body. It is important to have a well-balanced diet, exercise, and adequate sleep, in order to perform well on a day-to-day basis.

• Understanding and following regulations on scents/allergies, and tobacco use. There many health conditions that exist in which products such as these are especially harmful. Respect these regulations, as they are there for a reason.

• Maintaining confidentiality. Certain information is confidential in the workplace, and should not be included in casual conversations outside of this setting. Be attentive of the conversation, and keep personal work information inside the work environment.

• Embracing a positive attitude. Your attitude has a big effect on your overall professionalism. Take pride in your work, and show pride for your workplace.


Topic Objective To determine the importance of showing respect for the workplace.

Topic Summary Understanding how showing respect for your workplace and organization

contributes to your professionalism.


Planning Checklist Keep the previous list of ways to show respect for your workplace close by

for this activity.


Break in to small groups and discuss the list of ways to show respect for

your workplace and organization. Then, list five other ways that are not

included on the previous list.

Have the participants share and discuss their responses as a large group.


Delivery Tips Encourage everyone to participate.

Review Questions

Why is it important to show respect for your workplace?

Do you feel as though every workplace is deserving of respect? Why, or why

not?

Practical Illustration

Jamal works at the local bank, as an IT Personnel. His fellow employees and management

team are always admiring Jamal for his hard work. They see Jamal as the model employee.

He arrives to work on time each day well dressed, and ensures personal cleanliness. While

he is at work, he takes initiative and responsibility for his work, and is always willing to help

others. Jamal is consistently showing respect and recognition to those around him, in which

his behaviors have earned him a high level of respect from his team.

Module Two: Review Questions

1. What is respect?

a) Being opinionated, and ensuring that our own values are the correct ones

b) The way we show appreciation to the valuable qualities of others

c) Judging someone by their values, attitudes and behaviors

d) Something that will cause a loss of productivity and increased stress in the workplace

Our background and personal preferences help us to form a definition of respect. It is

important to show appreciation to the valuable qualities of others.

2. Which of the following is a form of respect?

a) Self-respect

b) Respect for nature

c) Respect for others

d) All of the above

There are many forms of respect. These are all examples of forms of respect.

3. What does every form of respect help create?

a) Happiness

b) Success

c) Self-deprecation

d) Both A and B

Respect helps contribute to both happiness and success, along with many other great things and

benefits for the workplace.

4. What is the concept of respect based on?

a) Individual interpretation

b) Mutual interpretation

c) Whatever the employer wishes it to be based on

d) None of the above

This concept is based on individual interpretation; what one person sees as respectful may be

disrespectful to someone else.

5. What does the Latin word ‘respectus’ mean?

a) To disregard, or look away

b) To look back, regard, or consider

c) To dishonor

d) To rearrange, or resign

The Latin word respectus means to look back, regard or consider. Respect is about observation

and acknowledgement.

6. How can we show respect each day?

a) Offering help

b) Listening to learn

c) Being on time

d) All of the above

These are all simple ways in which we can show respect each day.

7. What does self-respect include?

a) Intrinsic worth, or pride and confidence in oneself

b) Avoiding difficult challenges in fear of becoming defeated

c) Drawing yourself towards negativity

d) All of the above

Self-respect encompasses intrinsic worth, or simply put, pride and confidence in oneself.

8. What is the difference between owed respect and earned respect?

a) They have the same meaning

b) Owed respect is respect that should be given to every member in the workplace, earned

respect is given to those who are dedicated and display qualities of a high performing

employee

c) Owed respect is given to those who are dedicated and display qualities of a high

performing employee, earned respect is respect that should be given to every member

in the workplace

d) None of the above

B is the correct option.

9. What is required if we wish to measure respect?

a) We must inquire with others what respectful behavior means to them. Respect is based

on individual interpretation, so it will be different for each individual

b) Respectful behaviors are the same for each individual. In order to measure respect, we

must simply look at these behaviors only

c) It is not important to distinguish between respectful and disrespectful behaviors

because they are different for everyone

d) All of the above

If we wish to measure respect, we must inquire with others what respectful behavior means

to those around us.

10. What are some ways in which we can show respect for the workplace?

a) Dressing appropriately

b) Maintaining confidentiality

c) Remaining in good health and cleanliness

d) All of the above

These are all important ways in which we can show respect and professionalism for the

workplace.

Appendix

During the facilitation of a lesson, Worksheets may be utilized to help present the material. If a

lesson calls for a Worksheet it will be listed in the Lesson Plan box under Materials Required.

The trainer can then utilize the Appendix of either the Instructor Guide or the participant’s

Training Manual for the corresponding material and then provide it to the participants.

Below you will see the Worksheets that are utilized during the training of the above lesson.

Worksheet 1

Self-Respect- Creating a Positive “Me”

1. What are my strengths?

2. What are 2 things that I have done recently that I am very proud of?

3. What are my weaknesses?

4. What are some ways I can improve my weaknesses?

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

Quick Reference Sheets

Below is an example of our Quick Reference Sheets. They are used to provide the participants

with a quick way to reference the material after the course has been completed. They can be

customized by the trainer to provide the material deemed the most important. They are a way

the participants can look back and reference the material at a later date.

They are also very useful as a take-away from the workshop when branded. When a participant

leaves with a Quick Reference Sheet it provides a great way to promote future business.

Certificate of Completion

Every course comes with a Certificate of Completion where the participants can be recognized

for completing the course. It provides a record of their attendance and to be recognized for

their participation in the workshop.

[Nam

e]

Has m

astered the course R

espect in the Workplace

Aw

ard

ed th

is __

__

__

_ d

ay

of _

__

__

__

__

_, 2

0_

__

CE

RT

IFIC

AT

E O

F C

OM

PL

ET

ION

Presen

ter Na

me a

nd

Title

PowerPoint Sample

Below you will find the PowerPoint sample. The slides are based on, and created from, the Instructor Guide.

PowerPoint slides are a great tool to use during the facilitation of the material; they help to focus on the

important points of information presented during the training.

Full Course Table of Contents

Preface ..............................................................................................................................................6

What is Courseware? ................................................................................................................................ 6

How Do I Customize My Course? .............................................................................................................. 6

Materials Required ................................................................................................................................... 8

Maximizing Your Training Power .............................................................................................................. 8

Module One: Getting Started ........................................................................................................... 10

Housekeeping Items ................................................................................................................................ 10

The Parking Lot ....................................................................................................................................... 11

Workshop Objectives .............................................................................................................................. 11

Pre-Assignment ....................................................................................................................................... 12

Pre-Test ................................................................................................................................................... 13

Pre-Test Answers .................................................................................................................................... 17

Action Plans and Evaluation Forms ........................................................................................................ 22

Action Plan .............................................................................................................................................. 23

Evaluation Form ...................................................................................................................................... 24

Module Two: What is Respect? ........................................................................................................ 25

Defining Respect ..................................................................................................................................... 25

Self-Respect............................................................................................................................................. 26

Owed Respect vs. Earned Respect .......................................................................................................... 27

Measuring Respect ................................................................................................................................. 29

Respect for the Workplace ...................................................................................................................... 30


Module Two: Review Questions .............................................................................................................. 32

Module Three: The Respectful Employee .......................................................................................... 35

Common Characteristics ......................................................................................................................... 35

The Importance of Mutual Respect ........................................................................................................ 37

Earning Respect ...................................................................................................................................... 38

Enhancing Professionalism ..................................................................................................................... 40

Being Liked vs. Being Respected ............................................................................................................. 41


Module Three: Review Questions ........................................................................................................... 43

Module Four: Disrespectful Behavior ................................................................................................ 46

Why These Behaviors Arise ..................................................................................................................... 46

Discrimination ......................................................................................................................................... 47

Bullying ................................................................................................................................................... 49

Harassment ............................................................................................................................................. 50

What is Not Harassment? ....................................................................................................................... 51


Module Four: Review Questions ............................................................................................................. 53

Module Five: Managing Emotions ..................................................................................................... 56

Meaning of Emotions .............................................................................................................................. 56

Negative Emotions at Work .................................................................................................................... 57

Choosing Your Reactions ........................................................................................................................ 58

Absorbing Other People’s Emotions ....................................................................................................... 59

The Positive Outcome ............................................................................................................................. 61


Module Five: Review Questions .............................................................................................................. 63

Module Six: Respectful Communication Approaches ......................................................................... 66

Self-Awareness ........................................................................................................................................ 66

Active Listening ....................................................................................................................................... 67

Nonverbal Communication ..................................................................................................................... 69

Verbal Communication ........................................................................................................................... 71

Constructive Disagreement..................................................................................................................... 72


Module Six: Review Questions ................................................................................................................ 74

Module Seven: The Inclusive Mindset ............................................................................................... 77

The Inclusive Leader ................................................................................................................................ 77

Diversity vs. Inclusion .............................................................................................................................. 79

Types of Workplace Diversity .................................................................................................................. 80

Creating an Inclusive Workplace ............................................................................................................ 81

The Power of Words ............................................................................................................................... 83


Module Seven: Review Questions ........................................................................................................... 85

Module Eight: Employee Recognition ............................................................................................... 88

Recognition and Respect ........................................................................................................................ 88

The Halo Effect ........................................................................................................................................ 89

Giving Recognition .................................................................................................................................. 90

The Communication Component ............................................................................................................ 91

Improving Employee Recognition ........................................................................................................... 92


Module Eight: Review Questions ............................................................................................................ 95

Module Nine: The R’s of Respect ...................................................................................................... 98

Recognition ............................................................................................................................................. 98

Responding ........................................................................................................................................... 100

Reporting .............................................................................................................................................. 101

Roles and Responsibilities ..................................................................................................................... 102

Rising Above.......................................................................................................................................... 103

Practical Illustration .............................................................................................................................. 104

Module Nine: Review Questions ........................................................................................................... 105

Module Ten: Building a Respectful Workplace ................................................................................ 108

It Starts with You .................................................................................................................................. 108

Team Contribution ................................................................................................................................ 109

Respecting Space and Boundaries ........................................................................................................ 110

Workplace Ethics .................................................................................................................................. 111

Policies on Respect ................................................................................................................................ 112


Module Ten: Review Questions............................................................................................................. 114

Module Eleven: Benefits to the Business ........................................................................................ 117

Productivity and Knowledge ................................................................................................................. 117

Employee Engagement ......................................................................................................................... 118

Job Satisfaction ..................................................................................................................................... 119

Stress Reduction .................................................................................................................................... 120

The Welcoming Environment ................................................................................................................ 121


Module Eleven: Review Questions ........................................................................................................ 123

Module Twelve: Wrapping Up ........................................................................................................ 126

Words from the Wise ............................................................................................................................ 126

Review of Parking Lot ........................................................................................................................... 126

Lessons Learned .................................................................................................................................... 127

Completion of Action Plans and Evaluations ........................................................................................ 127

Appendix ....................................................................................................................................... 128

Worksheet 1 .......................................................................................................................................... 128

Worksheet 2 .......................................................................................................................................... 129

Worksheet 3 .......................................................................................................................................... 130

Worksheet 4 .......................................................................................................................................... 131

Worksheet 5 .......................................................................................................................................... 132

Worksheet 6 .......................................................................................................................................... 133

Worksheet 7 .......................................................................................................................................... 134

Worksheet 8 .......................................................................................................................................... 135

Post-Test ............................................................................................................................................... 136

Post-Test Answers ................................................................................................................................. 140

Recommended Reading List .................................................................................................................. 144

respect in the workplace - corporatetrainingmaterials.com

Documents