Marketing / Promotional MaterialsPHCC produces a variety of collateral materials to support

chapter recruitment, retention and promotional activities.

� Prospective Member Folder (IncludesBenefit Card, ToolBox Catalog, list ofstate associations)

� Preferred Service Provider Flyer for

Members

� Preferred Service Provider Flyer for

Non-Members

� ToolBox Catalog of Products and

Services

� PHCC Poster

� PHCC Pens

� PHCC 2-pocket folders

� Building Your Future Brochure for Career Days

� Building Your Future Pamphlet for Career Days

� Customizable Membership Ad (full page)

� Water Conservation Public Service Announcement

(Video format)

LogosState and Local Chapters should use

the PHCC logo on all communications.

PHCC National provides the standard

PHCC logo in high-resolution versions

for print use and low-resolution for

Web use on its online Chapter

Resource Center, located at www.phccweb.org. Pressure

sensitive decals and bumper stickers are also available for

distribution to new members.

Display BoothsPHCC’s six-foot tabletop membership display is available

for loan during state and local trade shows/conventions.

Basic booth graphics are included. Chapters are responsi-

ble for return shipment within two-days after the conclusion

of the event.

Chapter Resource Center PHCC’s online resource center is a searchable database

that contains a wealth of information and sample docu-

ments for chapter leaders. Topics include Apprenticeship,

Leadership Development, Licensing, Local Chapter Tools,

Publicity, Marketing, Recruitment/Retention, Volunteer/

Chapter Recognition Tools and more. Visit www.phccweb.org, click on Chapter Resources, Resource Library.

Executive Director Support� Annual Leadership and Legislative Conference –

Share best practices, hear from industry experts and

learn grassroots legislative efforts to take back to your

chapter and implement on your own.

� Leaderlink – Need a question answered? Want to find

out what’s going on in other state or local chapters?

Have an idea to share? Join Leaderlink, PHCC’s e-mail

discussion group for local and state executives.

Subscribe online at www.phccweb.org, Chapter

Resources, Connect with other Chapters

� Weekly Updates on activities at the national level

� Newsletter/Magazine materials including news releas-

es, a monthly chapter bulletin, QSC’s Tool Box Talks

and business management articles and quick tips from

the Educational Foundation’s Contractor Resource

Center.

� Association Executive Council (AEC), an association

within PHCC for local and state execs that provides

members with additional resources, networking and

education. Visit www.phccweb.org, click on About Us,

Association Executive Council to learn more.

� Virtual Idea Swaps – Periodic conference calls to

share ideas and challenges

Volunteer Leader Support� Annual Leadership and Legislative Conference –

Share best practices, hear from industry experts and

learn grassroots legislative efforts to take back to your

chapter and implement on your own.

� Regional Leadership Workshop, a one-day interactive

program designed to strengthen local chapters.

� Virtual Idea Swaps – Periodic conference calls to

share ideas and challenges

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Plumbing-Heating-Cooling Contractors–National Association180 S. Washington St., P.O. Box 6808, Falls Church, VA 22046

(703) 237-8100, Toll-free: (800) 533-7694, Fax: (703) 237-7442, e-mail: naphcc@naphcc.org, URL: http://www.phccweb.org

PHCC National Association is constantly working to increase the resources and support available to its chapters.

Unless otherwise noted, contact Cindy Sheridan, Elicia Magruder or Katie Gilbert at (800) 533-7694 for more

information. The following resources are available to chapters at no or minimal cost.

� ChapterChat – Have a question or idea to share?

Want to find out what’s going on in other state or local

chapters? Join ChapterChat, PHCC’s e-mail discussion

group for local and state volunteer leaders. Subscribe

online at www.phccweb.org, Chapter Resources,

Connect with other Chapters.

� Monthly Chapter Bulletin – A great communiqué to

hand out or discuss at your monthly meetings.

Highlights national activities, a member benefit, upcom-

ing events and a best practice.

Chapter Visits / Special AssistancePHCC officers, directors and staff members are available

to attend state conventions and chapter meetings upon

request. We are also available to provide special assis-

tance to help state and local chapters with strategic plan-

ning, special membership campaigns, legislative issues,

awareness initiatives and more.

Membership Development / LeadsIn addition to recruiting materials, recruitment and renewal

letter templates posted on the Chapter Resource Center,

PHCC staff is available to help you develop a membership

marketing program or review and offer suggestions for col-

lateral material development. PHCC’s National member-

ship staff forwards all requests for membership information

to your state association. They also send prospect kits to

individuals requesting information.

Apprentice & Journeyman Training Programs� Apprenticeship Program Support to help establish /

maintain state or local programs

� PHCC Plumbing Apprentice Curriculum

� Home Study Plumbing Apprentice Program

� PHCC HVACR Apprentice Curriculum

� North American Technician Excellence (NATE)

Reference Manual

� HVACR & Plumbing Instructor Workshop

Contact Merry Beth Hall for more information.

Business Management Seminars and Education Programs� The PHCC Educational Foundation serves as a

resource to connect chapters with high quality speakers

for seminars at state tradeshows, conventions and local

meetings. Seminar/speaker sponsorship may also be

available. Contact Gerry Kennedy or John Zink for more

information.

� The Foundation Seminar series offers more than 80

topics, featuring Kirk Alter and other instructors.

Contact Gerry Kennedy or John Zink for more informa-

tion.

� PHCC’s Quality Service Contractors offer business

seminars for state conventions, local meetings and

other contractor education forums. QSC Business

Coaches Lawrence Snow and John O’Conner can cus-

tomize a session for your chapter on a variety of busi-

ness topics ranging from customer relations and

finances to marketing, workforce development and

maintenance agreements. A two-day course on

Business Operations and Systems Success (BOSS) is

also available. Contact Charlie Wallace for more infor-

mation.

Legislative and RegulatoryPHCC’s Government Relations

Department is the voice of the

association with the legislative

and executive branch in

Washington. Staff members

also serve as a resource to

state and local chapters on

legislative issues to:

� Provide input and develop appropriate strategies on

state or local legislation.

� Participate in state conventions to provide the latest

developments at the federal level on issues impacting

p-h-c interests.

� Develop relationships with federal legislators in an effort

to increase the awareness of p-h-c issues.

Contact Jessica Johnson Bennett or Suzanne Webb for

more information.

Event ListingsPHCC will list your state or local convention or tradeshow

on its online meetings and event calendar. Please send

details including name of event, dates, location and a link

to more information to Julie Turner at turner@naphcc.org.