resourceful internet solutions, inc. home of mediate.com 21 st century web services for the dispute...
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Resourceful Internet Solutions, Inc.
Home of Mediate.com
21st Century Web Services for the Dispute Resolution and Legal Industries
• Dynamic Web Development
• Online Marketing
• DVD & Online Education
• Online Secure Systems & Services
Expand Mediate.com products & services to legal market and global online conflict resolution system and services
Disclaimer, blah blah
This document contains forward-looking statements. Future results are subject to risks and uncertainties and could differ materially as a result of certain factors, including, but not limited to: uncertainty in the marketplace, the ability of Resourceful Internet Solutions, Inc. ("Company"), to remain competitive, dependence on key personnel and the ability to attract staff, or loss of use of equipment or telecommunications services due to natural disasters or other reason. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof.
Information contained herein is subject to completion or amendment. While the Company believes that the information provided herein with is correct, there has been no formal audit of the contents. Any business decision based in whole or in part of the information provided herein is to be made with no representation, warranty, nor responsibility of the Company.
About RIS
RIS at Resourceful.net
Flagship Mediate.com
LawCounsel.com
RIS/Mediate Highlights• Internet leader in mediation
industry since 1996• 3,000 articles, videos & blogs• Over 4m annual visitor sessions• Top Google rankings for mediation terms• Scalable dynamic web systems - full service ISP• Geographic marketing• Over 1,000 clients pay avg $500/year• User driven, subscription products• 10 DVD Products• MeetingSpace secure ODR platform
What We Do
Leading Mediator Directory
Sample Mediator Details
3000 Articles & Resources
Featured Blogs
Integrated Search System
Integrated Search Results
700 Authors & Interviews
International Development
Membership Only Access
Members Only Mediation News & Archive
Member Only Job Listings
Member Only Video Center
Products & Services
Leading Products
• Mediate.com membership• Dynamic web site package• Custom design• Domain hosting and ISP services• Directory / member web page systems• eCommerce add-ons• Mediator and lawyer directory listings• State and area code geographic marketing• Personalized newsletter service• 10 DVD products and 300 hrs online video• MeetingSpace scalable ODR platform
Dynamic Web Site Package
Mediate.com/Web
Mediate.com Membership
Mediate.com/Membership
Geographic Marketing
Mediation News for 21st C.
Keith Seat, Editor
Mediate.com/NewsService
Workplace Resolution News
John Ford, Editor
Family Resolution News
John Reiman, Editor
Culture & Gender
Mediate.com/Culture
Mediating Divorce
Mediate.com/Divorce
Strategic Negotiation
Mediate.com/Negot
Get Busy, Get Paid!
Mediate.com/Busy
The Mediators Vol. I
Mediate.com/Views
Family Mediation Edition
Mediate.com/FamilyEdition
Collaborative Practice
Parent-Child Relations
ImprovedParenting.com
Online Conflict Resolution Systems
MeetingSpace Features
• Secure• Scalable• Easy Access• Email Notification• Model Spaces• Model Solutions• Asynchronous• Integrate Skype • Voting Options• Agreement Creation
Mediate.com/MeetingSpace
Beta Applications
• Keystone Conference• Corporate Workplace Solution Center• College & University Solution Center• Divorce and Post-Decree• Special Education IEP • Online Parenting Education• Instant Assist – 365/24/7
Corporate Solution Center
University Solution Center
Instant Assist
365/24/7 Online Conflict Resolution Assistance
This could be the biggest opportunity of all
Value Proposition for
Customers
Our Value Proposition
• We operate at the intersection of the Internet and conflict resolution industries
• We assist professionals, organizations and individuals to be at their best on the Internet and resolving conflict
We Teach Customers to Fish
• We offer robust and easy to use dynamic web technologies that our clients utilize to be at their best on the web.
• Rather than give our clients "a fish“ (do everything for them) we teach them "to fish,“how to do it themselves. Training and support are included with everything we do.
• Our dynamic web technologies arefar easier to use and more powerful than those offered by our leading competitors West & Lexis.
Who Buys Our Products?
Organizational Clients
• Straus Institute for DR (Pepperdine)• International Academy of Mediators (IAM)• American College of Civil Trial Mediators (ACCTM)• Association for Conflict Resolution (ACR)• California Dispute Resolution Council (CDRC)• CADRE national technical assistance center
for special education dispute resolution• Association for Dispute Resolution of
Northern California (ADRNC)• Oregon Mediation Association (OMA)• Ohio Mediation Association (OMA)• World Mediation Forum (WMF)• Mediators Without Borders (MWB)• International Coalition of Concerned Mediators (ICCM)
Individual Clients
• 1000 web/marketing clients pay average of $500/yr
• We serve mediators, lawyers, organizations• Web site clients are very durable• We host over 300 domains • We are a comprehensive ISP• Disputants as clients with ODR
(share in fees for services)
Who Does What at RIS/Mediate?
Management Team
• James C. Melamed, JD Co-founder & CEO, 25 yrs in ADR industry, 6 years Executive Director national Academy of Family Mediators, past-Chair Oregon Dispute Resolution Commission, Oregon State Bar, first President & Executive Director of Oregon Mediation Association. Stanford University & University of Oregon Law
• Carol Knapp Chief Technology Officer. Technical development for corporations, nonprofits and university programs since 1983, focusing exclusively on the Internet since 1996.
• 3 Additional Board Members John R. Helie, L. Randolph Lowry, Jamie Moffitt
• 8 Employees, primarily in Eugene
Jim Melamed, CEO
• CEO and Co-founder of RIS/Mediate • Founded The Mediation Center in 1983• Served as Executive Director of the
national Academy of Family Mediators 6 yrs• Chair Oregon Dispute Resolution Commission• Member Oregon State Bar• Instruct Mediation at Pepperdine School of Law
and University of Oregon School of Law. • First President & E.D. Oregon Mediation Assn. • Bachelor's degree Stanford; Law degree U of O• Recipient of OR Mediation Assn. 2003 Award of
Excellence; Oregon State Bar 2006 Sid Lezak Award of Excellence.
Carol Knapp, CTO
• Longstanding CTO at RIS/Mediate • Directed technical development for
corporations, nonprofits and university programs since 1983, focusing exclusively on the Internet since 1996
• Top technical position at RIS since 1997 • Designed and supervised development of
enterprise level content management, ecommerce, conferencing and membership systems
• Recent projects include development for EdSource, IAM, CRInfo and CADRE
Additional Board Members• John Helie
Founded ConflictNet (an IGC network)in 1987; Co-founder of Mediate.com in 1996. Currently works as ADR Coordinator of Contra Costa County Courts.
• L. Randolph LowryPresident of Lipscomb University in Nashville; Founding Director of Straus Institute for Dispute Resolution, Pepperdine
• Jamie Moffitt Assistant Dean at the University of Oregon School of Law. Previously, Jamie served as COO of Mediate.com. Before this, Jamie was an Engagement Manager with McKinsey and Company.
Advisory Board
• Peter Adler, Ph.D., Keystone, CO• Robert Benjamin, J.D., M.S.W.
Portland, OR• Jeff Krivis, J.D., Los Angeles, CA • Michael Lang, J.D., Sarasota, FL,• Mimi Lyster, San Francisco, CA • Peter Robinson, J.D., Malibu, CA• Chip Rose J.D., Santa Cruz, CA• Don Saposnek, Ph.D., Santa Cruz, CA
Additional StaffByron Knapp, Server Administrator
Josh Remis, Web Shop Director
John Ford, Managing Editor
Gary Dorr, Customer Service & Web Shop
Angela Letney, Customer Service& Billing
Patrick Ireland, Video and Graphics
Mediate.com Editors
John Ford, JD, Managing & Workplace Editor
Keith Seat, JD,News Editor
John Reiman, Ph.D., Family Editor
Robert Benjamin, JD, MSW, Views from the Eye of the Storm
How We Are Better
Our Competition
• Martindale Hubbell (Lexis) (martindale.com)• West Group (Thomsen) (findLaw.com)• JAMS (jamsadr.com)• American Arbitration Association (adr.org)• Association for Conflict Resolution
(acrnet.org)• American Bar Association Dispute
Resolution Section (abanet.org/dispute) • Global Online Dispute Resolution Industry
(see odr.info)
Our Services• We are an Internet company from the
ground up since 1996• We offer comprehensive ISP and web
development services• We operate our own servers and do our own
programming• We own our own IP• We do our own video development• We are experienced and respected• We are dedicated
A Changing Legal Market
• Mediation: the silent revolution• Over 3000 federal and state statutes & regulations
require mediation• 97% of due process cases settle, most still on
courthouse steps• Best to settle early, at low cost in safe, capable way• Arbitration, representation can use same secure
scalable MeetingSpace platform• New generation of “hands-on” lawyers
We are Top Rated at Google
4m Annual Visitor Sessions
Our Good Will
Our Technologyis Better
Dynamic Web Site Package
Includes:• Comprehensive training • Ongoing technical support • Easy to use web site system • Unlimited pages, levels and images • Over 130 free designs plus custom design • Weekly web site statistics • Mediate.com Membership & Locate A
Mediator Directory • Email address @Mediate.com • Mediate.com Content in web site• Custom forms tool & group mailing system • Spell check, print this, file attachment features
Over 130 Styles & Custom
Group Mailing System
Unlimited Pages & Forms
Easy WYSIWYG Editor
Custom Forms Tool
Content Add-Ons
Integrated eCommerce
Membership Directories
Sample Member Web Page
MeetingSpace Settings
MeetingSpace – Groups
MeetingSpace Voting
Working Agreement
How We Sell
Our Selling Opportunities
• Our Web Site• Opt-In Newsletter to over 11,000• Display Advertising – ABA; Early
Adopting States; Solo Practitioners• Electronic Newsletters• Online Advertising Exchanges• Conference Exhibiting• USB Drives – Flash Video• Conference Presentations• Client Referrals
Key Relationships• American Bar Assn. DR Section – Ellen Miller E.D.• Association for Conflict Resolution (ACR) – Ray Lanier and
Marilyn McKnight current and incoming president• Association of Family & Conciliation Courts (AFCC)
– Peter Salem and Anne Milne• The Keystone Center – Peter Adler• CADRE – Fed. Dept of Education – Marshall Peter, Dick Zeller• Pepperdine Straus Institute for Dispute Resolution - Peter
Robinson, Randy Lowry, Tom Stiponovich• University of Oregon School of Law – Tim Hicks CR Program
Director• Werner Institute at Creighton University – Arthur Pearlstein
Director• Colin Rule – Director of DR at eBay and PayPal• Ariel Fox – Director of Harvard Program on Negotiation• Rene Levine – E.D. International Academy of Mediators (IAM)• Richard Shiffer & Michael Lind - ADR Group in UK• Gemma Pons Garcia (Spain) and Natalia Bernadoni (Argentina)• Giuseppe De Palo – Italy
Conferences Attended 2007
• Global ODR Conference – Liverpool• ABA Dispute Resolution – D.C.• Association of Family & Conciliation Courts – D.C.• Pepperdine DR Continuing Education Program - Malibu• Northern California Human Resources – Oakland• LEADR Australian ADR Conference – (remote video)• European Union Commercial ADR Conference – Rome• First International Conf. on Conflictology – Barcelona• International Academy of Mediators – Portland• Association for Conflict Resolution –Phoenix• Southern California Mediation Association• Oregon Mediation Association• Wisconsin Mediation Association• Global ODR Conference – Hong Kong
Business Plan
Expand Mediate.com’s proven products & services to the overall legal market and online conflict resolution systems and services
How Much Money?
$2m for 20% Equity
• Combined with a $2m investment, RIS/Mediate is a $10m company
• RIS/Mediate will be a $50-$100/m corporation in 5 years
• Opportunities for global growth• Opportunities to bring model to
additional professions
Financial Performance
Capitalization/Ownership
Value Propositionfor Investors
Projected Income & Expense
Net Income Growth
With a 2m investment, we will grow RIS to a $4.5m net profit in 2012
Maximum negative is $350K in 2008
Profitable in 2009
Growth 2008 to 2012
• Mediate.com has 1,000 customerstoday averaging $500/yr. In 2012, Mediate we will have 3,000 customers and 1.5m/yr earnings.
• Legal Site will have 400 customers in 2008, growing to 6,400 customers in 2012, and earnings of $3.2m/yr gross in 2012.
• Online CR Systems will have 500 customers in 2008 averaging $100 per transaction to RIS, building to 16,000 customers and earnings of $1.6m/yr in 2012.
• Annual Expenses will be 1.75m in 2012• Net Profit will be $4.5m in 2012.
Use of Investment
Use of Funds• Move CEO from 3/4 time to full time
($25K/yr ongoing)• Hire COO and Sales Manager
($140K/yr ongoing)• Hire 2 Assistant Programmers for one year to expedite
development of legal site and online conflict resolution systems ($100K one year)
• Hire two additional customer service/sales reps in 08 and two more each year thereafter ($60K/added per yr)
• Ramp up marketing from $45K to $300K in 08 and $400K annually thereafter
• Roll out legal site in 08• Roll out corporate and university solution centers in 08• Offer “Instant Assist" with live 365/24/7 dispute
resolution and Divorce Mediation Online in 09• Further Mediate.com as international brand• Pay off $100K historic corporate debt
RIS/Mediate Summary
• Proven performance• Large & growing marketplaces• Products vetted • We own IP• Core management team in place• Legal Market 100x Mediation Market• Early mover, institutional and global online
conflict resolution system opportunities• Instant Access - 365/24/7 online help
Resourceful Internet Solutions, Inc.
For additional information
Jim Melamed, CEO
541-345-1456
cell: 541-953-9869