resilient communities thriving small communities

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www.interise.org Over 3,000 Interise Businesses in more than 60 communities nationwide have used our StreetWise 'MBA' TM to: Grow established small businesses | Create more local jobs | Strengthen local communities | Build a national network Impact Report The Interise 2015 Pat Ellerbe (center) Pat’s Moving and Storage Company New York ’14

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Page 1: Resilient Communities Thriving Small Communities

www.interise.org

Over 3,000 Interise Businesses in more than 60 communities nationwide have used our StreetWise 'MBA'TM to:

Grow established small businesses | Create more local jobs | Strengthen local communities | Build a national network

Impact ReportThe Interise 2015

Pat Ellerbe (center)Pat’s Moving and Storage Company

New York ’14

Page 2: Resilient Communities Thriving Small Communities

Since 2004, 3350 small business owners across 65 communities have used our StreetWise 'MBA'™to acquire the business knowledge, management know-how and relationships they need for theirbusinesses to achieve scale. During boom times, the Great Recession, and this uneven andinequitable recovery, Interise businesses have created net new job growth, stabilized localemployment, and contributed to the economic and social resilience of their communities. Now, more than ever, lower income communities need thriving established small businesses.

Recent research from the Brookings Institution on the decline in small business dynamism and fromHarvard Business School on nation-wide increases in concentrated poverty underscore the nationalimperative to build the capacity and resilience of existing growth-orientated rms, especially inlower income communities. Widening income and wealth gaps, rising income inequality, rapidgentri cation of urban core communities... these are the reasons we are partnering withgovernment agencies, local institutions, and business associations to make our StreetWise 'MBA'™available to local business owners across the country.

Another recession will come. This is why we are building a national network of partners: to ensurethat as many urban small businesses as possible have the organizational capacity needed toweather it with as little job loss as possible. In 2016, we will continue to expand our partnershipnetwork to ten more cities, and through the work of our research team, we will deepen ourunderstanding of the relationship between the business environment and small rm resilience.

Every year we measure the social and economic impact of our network. In this 2015 Impact Reportwe share those reported by businesses ompleted the StreetWise 'MBA'™ in 2012 - 2014. In March 2016, we look forward to sharing our rst ten-year impact report and progress towardsour vision–resilient communities, thriving small businesses, and an economy that works for all.

Jean HorstmanInterise CEO

Increased revenue

68%

Added new jobs

57%

In touch with fellow graduates

80% FASTER

Job creation than the private sector

8x

2015 impact data for 616 Interise program graduates completing the annual survey

who c

Page 3: Resilient Communities Thriving Small Communities

47

26% 18% 10% 7% 6% 6% 5% 4% 3% 3%

Interise CEOs in 2015

StreetWise ‘MBA’TM

Top 10 Industries in 2015

45% 40% 10%

78%

Women Minority Veteran

of Interise alumni business owners areminority, women, or operate their businessin a low- to moderate-income community

Recommend the StreetWise'MBA'™ to fellow business

owners

95%

72%

+21% 95%“Satisfied or very

satisfied” with theprogram

Average age47 76Oldest age 7622Youngest age22

ProfessionalServices

26%Construction18%

Manufacturing10%

Other Services7%

Retail Trade6%

Healthcare6%

Wholesale Trade

5%Information4%

AdministrativeSupport

3%Transportation

& Warehousing

This chart illustrates the change in CEObehaviors from 2011-2014. Data wascollected from a group of 155 Interise CEOs surveyed annually over this period.Respondents reported a sharp rise in howmuch they use growth plans, financialmetrics, and contracting know-howbetween the start of their Interise programand subsequent years. The levels of allthree behaviors were maintained acrossthe assessment period, suggesting apermanent change in behavior. Over thissame period, CEOs reported an averagerevenue growth of +12.9%, measured in2014 dollars.

3%

Have college degree or higher

Have some collegeexperience

+7%have some high school

or have graduated

Locations across the United States

65

2011

2012

2013

2014

Strongly disagree

Disagr ee

Neutral

Agree

Strongly agree 2011-2014

average annual revenue growth

+12.9%

“As a CEO, I...”

Do you follow written goals or growth plan

Do you use financial data or analysis

Do you know how to locate and respond to government contracting opportunities

Create growth plan

Growth plan year one

Growth plan year two

Growth plan year three

The Big Picture IMPACT by the NumbersThe Big Picture IMPACT by the Numbers 2015 Impact Data for 616 Interise program graduates completing the annual survey

Page 4: Resilient Communities Thriving Small Communities

80%

62,000 $481,596,00071% 49%38%

54%

65

3,350

15

57% 68% $2,290,000

8xThriving small businesses

Resilient communities

Interise network

Created new jobs

57%

Increased revenue

68%Average Interise

small businessess revenue

$2,290,000

In 2014, Interise smallbusinesses created jobs at 8x the rate of theprivate sector as a whole

Private sector Interise small businesses

Interise rate of job creation: 17.8%National private sector rate: 2.3%

according to theUS Bureau of Labor StatisticsJobs

Employees (FTEs) hired locally

Average salary of new employees (FTEs)

Total value of contracts with Eds, Meds, Gov and Corporate

8x

62,000

About Our Research Interise has collected evaluation data since its very first cohort in 2004. Business owners participating in the Interise StreetWise ‘MBA’™ complete a pre-programbusiness assessment to provide baseline data on key business metrics, on business characteristics, and on their behaviors and attitudes towards various aspects ofrunning a business. After graduating from the StreetWise ‘MBA’™, business owners complete annual assessments for three years to provide post-program data. The results in this 2015 Impact Report were based on 2014 business outcomes for Interise alumni. Two of the most compelling metrics from 2014 are the rate of jobcreation by businesses — eight times that of the private sector — and the apparent long-term changes in CEO behaviors shown in the “As a CEO, I…” graphic. The lattersuggests that participation in the StreetWise ‘MBA’™ creates lasting changes in the way CEOs run and strategize for their businesses.

Nancy S. Lee, PhD, Interise Senior Research Manager

$481,596,00071%Doing business with EdsMeds, Gov or Corporate

49%Secured new loans

in 2014

38%

Interise CEOs stayconnected to fellow

participants

80%Interise CEOs do business

with fellow participants

54%communities use Interise's StreetWise 'MBA'™ in 65

small businesses3,350

Partners15

Hospital

X 10

The Big Picture IMPACT by the NumbersThe Big Picture IMPACT by the Numbers 2015 Impact Data for 616 Interise program graduates completing the annual survey

Page 5: Resilient Communities Thriving Small Communities

Bermuda

Washington D.C.

Houston

McLean

Austin

Birmingham

Boise

Charlotte

Chattanooga

El Paso

Fargo

ColumbusIndianapolis

Las Vegas

Little Rock

Jackson

Louisville

Nashville

Providence

Salt Lake City

San JuanPuerto Rico

Sioux Falls

Tampa

“Based on the level ofcurriculum detail and CEOengagement in and out ofthe classroom, the programhas far exceeded our

expectations. I am lookingforward to the customized growth

plans and to tracking the participant’sprogress as they work to improve their bottom lines”Warren E. Logan, Jr., President/CEOUrban League of Greater Chattanooga

“The program helped me tounderstand how important itis to follow written goalsthat are part of a growthplan. Just writing down your

goals in the first step! Sincecompleting the program, my

company has seen 17% growth inrevenue, which included contracts with government,corporate, and anchor institutions – bringing over$875,000 in contracting opportunity to our business.”Linda Jamerson, Chicago ‘12

”Participating in bringing the cityof Cleveland back even in asmall way means a lot. Sincegraduating in 2014, we haveseen 57% growth, added three

new employees (now a total of10), earned 2 new contracts, and

became certified as an FBE, CSB, LPEbusiness. CGB Tech Solutions supports the UnitedCerebral Palsy Association (UCP) of Greater Cleveland byhiring from their vocational training program and I nowserve on the UCP Business Advisory Committee.” Jen Brunkow, Cleveland ‘14

“The Lyndhurst Foundation ispleased to provide supportfor the National UrbanLeague’s NextLevel programin Chattanooga. Utilizing

the Interise StreetWise MBAcurriculum, the National Urban

League has created an important newresource for our entrepreneurial community. Theprogram responds well to the many small businessesin the Chattanooga area in need of action plans forachieving and sustaining growth. We are grateful tothe National Urban League for their efforts indeveloping this program and for bringing Interise toChattanooga as a key partner.” Macon C. Toledano, Associate Director Lyndhurst Foundation

“Citi is pleased to supportInterise’s Streetwise MBAprogram in New York City,implemented incollaboration with the Stern

School of Business at New YorkUniversity, Columbia University,

and the New York City Department ofSmall Business Services. The program exemplifiesCiti’s commitment to financial inclusion by positioningsmall minority and women-owned businesses for well-managed growth, including access to anchor andgovernment contract opportunities. This growthcreates much-needed new jobs in the communitieswhere these businesses operate, and builds assets forthe business owners and their families.”Eileen Auld, Director, New York Tristate MarketCiti Community Development

“This course was a critical aidin helping me get past thepoint of being a 20 personcompany by developing thesystems needed to support

our current and futurebusiness. I can't express

enough thanks for this opportunity. I have reached a new level of understanding of my business. Just this last year, we saw increasedprofitability of over $300,000. ”Reeves Clippard, Seattle ‘13

Voices from the Interise Network

’‘

Page 6: Resilient Communities Thriving Small Communities

Interise Board of DirectorsJeff DiCiaccio

Cynthia Franklin

Ashley Frizzell

Joe Ganley

Jean Horstman, CEO

Shelley Isaacson

Nick Lowe

Adriane Musgrave

Manjari Raman

Chris Richmond

Josh Tolkoff

Joe Wadlinger, Chair

Strategic Growth Partners

Gar eldFoundation

Apple PickersFoundation

Chris Gabrieli & Josh Tolkoff

The Richard andSusan Smith Family

Foundation

George andJane A. Mif inMemorial Fund

www.interise.org | [email protected] | 617-350-6300

Join the conversation: Twitter @StreetWise_MBA or like Interise on Facebook

Growth Partners

Program Partners

Founding Partners

Members of the Interise National Network