resetting passwords | exported xml methodhikvisionusa.com/techsupport/how to/password reset -...
TRANSCRIPT
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© 2015 Hikvision USA Inc. All Rights Reserved. Confidential and Proprietary.
Resetting Passwords | Exported XML Method
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This method requires the use of the SADP Tool [covered in a separate ‘How To’ document] in order to produce a file to send to technical support. Download SADP from http://overseas.hikvision.com/us/Tools_82.html Open the SADP Tool from the shortcut on the Desktop.
Password Reset | Exported XML Method
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SADP automatically discovers and displays all Hikvision devices on the LAN. Check the box next to the device you need the password reset for, then…….
Password Reset | Exported XML Method
In the lower right side of the screen, below
“Admin Password”, click on “Forgot Password”
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A Note About SADP Tool
• SADP Tool can discover devices on your LAN
• Must be connected on the physical LAN
• Same switch/wiring
• Can discover and configure devices with different IP addresses (different ‘logical’ LAN)
• Example: your PC is 192.168.1.100; can find recorder at 192.0.0.64
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The Reset Password window will appear. In Step 1, select Export. Then select Confirm.
Password Reset | Exported XML Method
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Browse to the location on your computer where to save the exported XML file
Password Reset | Exported XML Method
Then click “Select Folder”
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Confirmation of the export will appear.
Password Reset | Exported XML Method
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The reply will include an encrypted file from Hikvision Technical Support named “Encrypt.xml”. Save it to your computer in the same folder as the original exported file.
Password Reset | Exported XML Method
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Reopen SADP to discover and display all Hikvision devices on the LAN. Click on the Device you need the password reset for, then…….
Password Reset | Exported XML Method
In the lower right side of the screen, below
“Admin Password”, click on “Forgot Password”
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The Reset Password window will appear. In Step 2, click “Import File” then select the FILE icon.
Password Reset | Exported XML Method
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Browse to the location where you saved the “Encrypt.xml” file provided by Hikvision Tech Support & select. Enter the New Password using a combination of upper case, lower case, numbers and symbols to create a strong password then enter again below. Click ‘Confirm’.
Password Reset | Exported XML Method
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Confirmation will appear in the
center of the screen.
The password is reset.
Password Reset | Exported XML Method