LAWRENCE EDWARDSLawrence.edwards115@gmail.com

860-997-215970 Church Street, East Hartford, CT 06108

PERSONAL SKILLS:

Operating Systems - Windows 7/8/10, Windows Server 2008/2012 Virtual Environments - VMware, VMware ESXi Software - Shavlik, HP Integrated Lights Out, Microsoft Outlook, Office 365,

TigerPaw and MSP ticketing system, Ring Central, Applied Management System Vendor PC's, servers and devices - HP, Lenovo, Cisco, WD and Buffalo Network

Attached Storage Devices Cloud - Amazon Web Services

EDUCATION HISTORY

Branford Hall Career Institute, Windsor, CT April 2015 - January 2016o Technical Diploma - Computer Network Management 3.8 GPAo Directors Listo Related Coursework - Installing and Configuring Windows Server

2008/2012, Installing and Configuring Windows 7/8, A+, Network+, Security+, Ethical Hacking.

ITT Technical Institute - Network System Administration Dec. 2012 - April 2014o GPA 3.0o Related Coursework - Intro to Networking, Network II, Client/Server I,

Client/Server II, Database Concepts, Problem Solving.

PERSONAL PROJECTS

Turned old all-in-one Dell PC into a functional Network Attached Storage device featuring a Media server with streaming service.

Hands on practice and experience with AWS services such as EC2, ELB, S3, IAM, CloudTrail etc.

WORK HISTORY

WINTEL System Administrator - CSC - East Hartford, CT May 2016 - Present

As a member of the CSC compliance team, I am responsible for conducting weekly scans on production and staging servers. Responsible for pulling weekly reports on assigned machine groups using the Shavlik console and Datacenters. Responsible for scanning, scheduling and deploying missing OS patches to staging and production servers. Attend weekly patch meetings to stay up to date on current patches, and resolve any issues that have come up throughout the week.

Key Skills Gained:

Shavlik TPAM Datacenters Remedy GEMSP AWS

IT Support Analyst - Nutmeg Technologies - South Windsor, CT Oct 2015 - May 2016

Handle day-to-day support tickets and solve and close support issues and review open tickets and follow-up with clients as needed. Setup and image new computers as well as build, install NOS, and configure HP and Lenovo servers. Help with planning of projects for open projects as well as work with IT team to structure and streamline existing processes. Assist in determining and structuring best practices for IT support. Construct and update best practices and troubleshooting repository. Update documentation for existing customers and consolidate information to be easily reportable.

Key Achievements:

Played a key role in the Alpha testing of a very important software program that improved job functionality

Participated in the cutover and migration of email services for new business client. Participated in the rewiring of the company Colo

Key Skills Gained:

VMWARE/ESXi Windows Server 2008/2012 Active Directory Services ILO (Integrated Lights Out) Office 365 MSP Manager TigerPaw RingCentral

Operational Intelligence Analyst - US Navy - Various, USA Nov 2007 - Jan 2014

I honorably served in the Unites States Navy for 5 years. Upon successful completion of basic training and Intelligence Analyst Tech School I provided accurate and current intelligence updates to decision makers and mission planners resulting in successful missions during Operation Enduring Freedom, Operation Iraqi Freedom, and Operation New Dawn. I was proficient in providing Indications & Warning (I&W) and intelligence analysis for the USS Ronald Reagan as well as tracked and monitored over 2,990 foreign ships and aircraft in support of US operations in the Middle East and South East Asia.

Key Achievements:

Trained 5 sailors to be a qualified red database manager as an OPINTEL analyst Played a key role in the disaster relief of thousands personnel during "Operation

Tomadachi" Fukishima nuclear meltdown in Japan

Key Skills Gained:

GCCS-M DCGS-N PowerPoint Excel Analytical Google Earth