res avenue corporate ppt. steve
TRANSCRIPT
17 June 2011
Avenues Pvt. Ltd.Organisation Profile
Agenda
Organisation ProfileOur ProductsUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
Agenda
Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
About us
Incorporated in 2001 as a single product company
South Asia’s largest online payment solution provider
PCI Compliant CompanyHeadquarters- Mumbai Subsidiary offices- US and Singapore
Agenda
Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
Our Products
Avenues
Travel Services
CommercialServices
Community Services
ResAvenue
HotelsAvenue
CCAvenue
TrustAvenue
EventAvenue
MemebersAvenue
Common Features
Our major products are: White label Provided on SAAS
platform
White label- services provided by us to you under your brand name
SAAS Platform-The Software As A Service Platform model allows vendors to develop, host and operate software for customer use
Commercial Services
CCAvenue Core Product Internet Payment Gateway
TrustAvenue Online Risk Management solution Checks Fraudulent transaction
Travel Industry Services
ResAvenue Direct Connect- IBE Channel Connect- Extranet
HotelsAvenue Hosted Booking engine Agency Interface XML Interface
Community Services
EventAvenue Delegate registration Stall booking engine
MembersAvenue Membership management solution
Agenda
Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
What Is ResAvenue?
Caters to 700 hotels pan India
Converts Converts Lookers to to Bookers
Online reservation engine with in-built payment gateway
Plug and play online reservation engine
Integrated on the website of the hoteliers
Why go Online?
2 billion online users
Travel is the highest sold commodity online
58% travelers obtain information online
73% guests prefer booking at hotel website
COMPONENTS OF NET COMMERCE MARKET 2009(INR 19,688 crores)
2%
76%
8%
8%6%
Digital Download
Online Travel
Financial Services
E-tailing
Other Online Services
Agenda
Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
Why ResAvenue?
Simple 3 step booking process Transaction at real-time Booking engine + payment gateway Technical Support Exposure to wider range of travel agents Minimized administration cost Risk mitigation No hidden cost MARS account
Unique Customer Offerings
Multi-lingual In 8 languages
Multi-currency Over 25 currencies
Multiple login options Guest login, Members login, Agents login, Corporate
login Search panel on basis category and packages Customizability Availability calendar Enhancement features and Invoicing
Multiple Payment options Credit Cards
All major cards processed your guest has freedom to choose 9 out of 10 credit card bookings made using one of the 5
major credit cards we provide Use of online credit payment increasing
Debit Cards Merchants can now accept payments from Debit Cards We accept over 25 debit cards Most Indians do not have a credit card Helps you expand your customer base
Net banking and Cash Cards Cater to an additional 170 M Indians with our unique service
of 37 leading Internet banking providers Used more as compared to credit cards Tie ups with major private banks making payment easy
Your Customer Concerns
Our Proposition Transaction Security
through risk free payment options
5 Simple Steps
Step 1- Customer visits the hotel website
Step 2- Clicks on the ‘Reservation’ Button.
Step 3- Selects a Room from your available inventory.
Step 4- Pays through available options
Step 5- Receives an instant confirmation via email
Agenda
Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
Highly Customizable
Website Booking Engine
Step1- Search
Availability calendar
Comprehensive search options
5 Rooms per booking
Simple 3 stepprocess
Language selection
Multiple Login option
Detailed Room Description
Room options
Exchange rate and Breakup
Inclusions
Cancellation policy
Enhancement Feature
Add-ons
Add-ons specifications
Guest History Card
Login Id and password
Guest synopsis
Know Your Customer An auto-fill form will add to
convenience of guests.
Permission-based e-marketing facility allows for focused campaigns to receptive audiences
Unique booker ID segregates travelers from bookers for enhanced security and relationship building
Travelers Information Sheet
Travelers information
Reservation Information
Choice of Payment & Cancellation policy
Never Lose A Sale!
The world’s only reservation system to offer credit / debit and net banking facilities
The world’s largest bouquet of payment options ever available to a hotelier in a single interface ensures your guests are almost never out of a choice to pay for your service
Payment options
Reservation Status
Reservation Id
Net Billed amount
Reservation Status
Reservation Information
Agenda
Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
Pricing Policy
Premium Plan & Economy Plan ResAvenue will collect the entire reservation amount from the
guest during the time of online reservation and Pay to the hotelier on a weekly basis after deducting the
reservation fees.
Popular Plan- ResAvenue will charge the guests credit card a “Non-refundable
Reservation Guarantee Deposit during the time of online reservation.
The Hotelier can charge the remaining Room Charges, plus any service charges and local taxes through the customer's credit card provided by ResAvenue at the hotel counter at any time.
Agenda
Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
Value Addition
GDS and IDS connectivity Global Agent Commission System Phone pay Search Engine Marketing report Channel connect -ResAvenue Extranet
Agenda
Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients
Our Clients
Ramada Plaza Palm Grove The Sayang Maha Martha
Mastapa Garden Hotel Peppermint Hotel
Three Brothers Bungalows
Snow valley hotel
Seven Hotels Bangalore
The Tamarind Tree
Thank You!!
Squeeze the maximum from your hotels website.
17 June 2011
Annexure A
CC Avenue
Core productSouth Asia’s largest payment gateway
solutionMulticurrency and multiple payment optionsServes 85% of India’s web merchants Dedicated access to AMEX Phoenix serversProvides additional featuresPCI compliant company