Requesting Patient TransportDouble Click icon to open patient transport Teletracking Application and log on with your VUNet ID & password

Step1. Click Patients tab

Step2. Search for patient ie Type patient’s last name or room #

Step3. Click search

Step4. Click on the blue patient name box to select your patient.

After the initial request is placed, the view transport screen will display list of transports and status for that patient An “add patient request” button will appear – click to open up the request patient transport screen.

Step5 Specify Origin & Destination – Click on magnifying glass icon to search for origin or destination or select from recent or favorites

If searching Type location nameClick to check all locations -This prevents you from having to scroll down the list. Click to Search & click to select unit/ bed

Step6. Specify mode of travel & isolation via dropdown lists

Step 7. Specify status - Pend for transport now or Appointment to specify date/ time

Step 8. Specify travel requirements – click to select items in available list and click right arrow to place in selected box.

Step9. Click Save- review request & click close.

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FYI…..The O/R, ED, GI Lab, Radiation Oncology, Cath Lab (M-Funtil5pm) will continue to have their own transport staff, DO NOT enter requests in Teletracking . Cath Lab after 5pm Mon. – Frid., you will have to enter requests in Teletracking

Continue to do Medipac transfers and discharges – there is not a connection between Teletracking and Medipac.

To Request a Room to be CleanedStep1. Dial 2-4333Step 2 Enter ID code

MR 555555RN 777777CP 888888

Step 3. Enter Room number (there will be a total of 6 digits) COBS-01 = 262701COBS-02 = 262702COBS-03 = 262703COBS-04 = 262704COBS-05 = 262705COBS-06 = 262706

Step 4. Enter Status •Press 3 for “dirty”•Press 8 for “Isolation room that is dirty”

The person who actually takes the patient out of the room at the discharge should request the bed to be cleaned. If the transporter discharges the patient, they will perform this function. If the RN or CP discharges the patient, they will perform this function.To Check Status of Cleaning Step1. Dial 2-4333Step 2 Enter ID code Step 3 . Press #2 to inquire about the status of a specific bed

Press #3 to inquire about the status for the entire unitStep 4. Enter Room number

24h hot line for environmental services supervisor 615-818-4199TO ESCALATE STATUS •To clean next, contact bed management at 3-1510 or 3-8193 •For STAT bed cleaning request contact the Administrative Coordinator at 497-2749 or 835-1018 ( pager)Downtime•Emergency Downtime Phone Number for requesting Bed Clean 291-6976

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What if patient transport doesn’t come? Or If you need a STAT transport

Call the supervisor Transport: 615-818-4432This number will be answered 24/7

Call the HELP Desk (34357) if you have ?s about how to use the system or logging in

Effective September 23 at 6 am

Instead of using HEO/ WIZ to request patient transport, a new application (Teletracking) will be used to enter request s for patient transport . This impacts both VUH & VCH.

Effective September 23 at 6 amVUH ONLY will call 24333 instead of

31000 for a room clean