REQUEST FOR PROPOSAL (“RFP”) (Professional Services) City ... 15...CITY OF PHOENIX REQUEST FOR PROPOSAL (“RFP”) (Professional Services) City Auditor Department RFP 15-101CAD Requested Service: SAP BASIS Controls Audit

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<ul><li><p>CITY OF PHOENIX </p><p>REQUEST FOR PROPOSAL (RFP) (Professional Services) </p><p>City Auditor Department </p><p>RFP 15-101CAD </p><p> Requested Service: SAP BASIS Controls Audit </p><p> Proposal due Date and Time: June 30, 2015 10:00 a.m. Phoenix Local Time </p><p> Proposal Submittal Location: City of Phoenix </p><p>17 S. 2nd Avenue, Ste. 200 Phoenix, AZ 85003 </p><p> CONTRACT REPRESENTATIVE Aaron Cook Sr. Internal Auditor * IT aaron.cook@phoenix.gov (602) 495-6985 </p></li><li><p>TABLE OF CONTENTS </p><p> i 822721 RFP Template Revised: 11/7/13 (SP) </p><p>Contents </p><p>I. INTRODUCTION .................................................................................................. 1 </p><p>A. REQUIREMENTS SPECIFIC TO EVALUATION CRITERIA: .................... 1 B. SCHEDULE OF EVENTS: ......................................................................... 2 </p><p>II. SOLICITATION TRANSPARENCY POLICY ....................................................... 4 </p><p>III. SCOPE OF WORK ............................................................................................... 5 </p><p>A. INTRODUCTION (Short Introduction): ....................................................... 5 B. SCOPE OF WORK: ................................................................................... 5 </p><p>IV. INSTRUCTIONS TO PROPOSERS ..................................................................... 7 </p><p>A. INTRODUCTION: ...................................................................................... 7 B. DEFINITIONS OF KEY WORDS USED IN THE SOLICITATION: ............. 7 C. SCHEDULE OF EVENTS: ......................................................................... 8 D. PRE-PROPOSAL CONFERENCE:............................................................ 8 E. PROPOSER INQUIRIES: .......................................................................... 8 F. AMENDMENT OF REQUEST FOR PROPOSAL: ..................................... 9 G. FAMILIARIZATION OF SCOPE OF WORK: .............................................. 9 H. PREPARATION OF PROPOSAL:.............................................................. 9 I. PROPOSAL FORMAT: ............................................................................ 10 J. REQUEST TO MODIFY THE CONTRACT PROVISIONS: ..................... 11 K. PUBLIC RECORD: .................................................................................. 11 L. CONFIDENTIAL INFORMATION:............................................................ 11 M. CERTIFICATION: .................................................................................... 11 N. SUBMISSION OF PROPOSAL: ............................................................... 12 O. LATE PROPOSALS: ................................................................................ 12 P. NON-RESPONSIVE PROPOSALS: ........................................................ 12 Q. RESPONSIVE PROPOSALS: ................................................................. 13 R. COMPLIANCE WITH EQUAL EMPLOYMENT OPPORTUNITY: ............ 14 S. OFFER AND ACCEPTANCE PERIOD: ................................................... 14 T. DISCUSSIONS: ....................................................................................... 15 U. WITHDRAWAL OF OFFER: .................................................................... 15 V. PROPOSAL RESULTS: ........................................................................... 15 W. EVALUATION CRITERIA: ....................................................................... 15 X. CITYS RIGHT TO DISQUALIFY FOR CONFLICT OF INTEREST: ........ 15 Y. AWARD: .................................................................................................. 16 Z. EMPLOYEE IDENTIFICATION: ............................................................... 16 </p><p>V. EVALUATION REQUIREMENTS ...................................................................... 17 </p><p>A. EVALUATION CRITERIA and FORMAT: ................................................ 17 B. PROPOSERS EXPERIENCE AND QUALIFICATIONS: ......................... 17 </p><p>1. Business History: .......................................................................... 17 2. Key Personnel: .............................................................................. 18 </p></li><li><p>TABLE OF CONTENTS </p><p> ii 822721 RFP Template Revised: 11/7/13 (SP) </p><p>3. Adverse Actions/Potential Impact: ................................................. 18 4. Government/Corporate Experience: .............................................. 18 5. Sample Projects: ........................................................................... 18 6. Customer References: .................................................................. 19 7. Other Relevant Information: .......................................................... 19 </p><p>C. METHOD OF APPROACH: ..................................................................... 19 1. Milestones: .................................................................................... 19 2. Work Schedule: ............................................................................. 19 3. Customer Service Availability: .................................................... 19 4. Customer Service Office Resources: ......................................... 20 5. Sample Reports: ........................................................................... 20 6. Technology:................................................................................... 20 7. Budget Controls: ........................................................................... 20 </p><p>D. PRICE PROPOSAL: ................................................................................ 20 E. GENERAL: ............................................................................................... 21 </p><p>1. Shortlist: ........................................................................................ 21 2. Interviews/Demonstrations: ........................................................... 21 3. Additional Investigations: .............................................................. 21 4. Prior Experience: ........................................................................... 21 5. Overall Evaluation of the Proposal Response: .............................. 21 6. Required Agreements: .................................................................. 21 </p><p>VI. PROTEST PROCESS ........................................................................................ 22 </p><p>VII. SPECIAL TERMS AND CONDITIONS .............................................................. 23 </p><p>A. METHOD OF INVOICING: ....................................................................... 23 B. METHOD OF PAYMENT: ........................................................................ 23 C. INDEMNIFICATION: ................................................................................ 23 D. INSURANCE REQUIREMENTS: ............................................................. 23 </p><p>1. Minimum Scope and Limits Of Insurance: ..................................... 24 a. Commercial General Liability Occurrence Form .................. 24 b. Worker's Compensation and Employers' Liability ................... 24 c. Professional Liability (Errors and Omissions Liability) ............. 25 </p><p>2. Additional Insurance Requirements: ............................................. 25 3. Notice of Cancellation: .................................................................. 25 4. Acceptability of Insurers: ............................................................... 26 5. Verification of Coverage: ............................................................... 26 6. Subcontractors: ............................................................................. 26 </p><p>E. OPTION TO EXTEND:............................................................................. 26 F. PERFORMANCE INTERFERENCE: ....................................................... 27 G. CONTRACTOR'S PERFORMANCE: ....................................................... 27 H. EMPLOYEE IDENTIFICATION AND ACCESS: ...................................... 27 I. ACCOUNT STAFFING: ........................................................................... 27 J. TIME IS OF THE ESSENCE: ................................................................... 28 </p></li><li><p>TABLE OF CONTENTS </p><p> iii 822721 RFP Template Revised: 11/7/13 (SP) </p><p>K. CONTRACTOR AND SUBCONTRACTOR WORKER BACKGROUND SCREENING: .......................................................................................... 28 1. Contract Worker Background Screening: ...................................... 28 2. Background Screening Requirements and Criteria: ...................... 28 </p><p>a. Minimum Risk and Background Screening (Minimum Risk). 29 b. Standard Risk and Background Screening (Standard Risk). 29 c. Maximum Risk and Background Screening (Maximum Risk). ............................................................................................ 29 </p><p>3. Contractor Certification; City Approval of Maximum Risk Background Screening: ................................................................. 29 </p><p>4. Terms of this Section Applicable to all of Contractors Contracts and Subcontracts: ................................................................................ 30 </p><p>5. Materiality of Background Screening Requirements; Indemnity: ... 30 6. Continuing Duty; Audit: ................................................................. 30 </p><p>L. CONTRACT WORKER ACCESS CONTROLS, BADGE AND KEY ACCESS REQUIREMENTS: ................................................................... 31 1. Badge Access Procedures: ........................................................... 31 2. Key Access Procedures: ............................................................... 32 3. Stolen or Lost Badges or Keys: ..................................................... 32 4. Return of Badges or Keys: ............................................................ 32 5. Contractors Default; Liquidated Damages; Reservation of </p><p>Remedies for Material Breach: ...................................................... 32 6. Badge and Key Fees: .................................................................... 33 </p><p>VIII STANDARD TERMS AND CONDITIONS .......................................................... 34 </p><p>A. DEFINITIONS .......................................................................................... 34 B. CONTRACT INTERPRETATION: ............................................................ 36 </p><p>1. Applicable Law: ............................................................................. 36 2. Implied Contract Terms: ................................................................ 36 3. Contract Order of Precedence: ..................................................... 36 4. Severability:................................................................................... 36 5. Non-Waiver of Liability: ................................................................. 36 6. Parol Evidence: ............................................................................. 37 </p><p>C. CONTRACT ADMINISTRATION AND OPERATION: .............................. 37 1. Records: ........................................................................................ 37 2. Confidentiality and Data Security: ................................................. 37 3. Equal Employment Opportunity:.................................................... 38 4. Licenses and Permits: ................................................................... 40 5. Advertising: ................................................................................... 40 6. Exclusive Possession: ................................................................... 40 7. Health, Environmental and Safety Requirements:......................... 40 8. Compliance with Laws: ................................................................. 41 9. Continuation During Disputes:....................................................... 41 10. Strict Performance: ....................................................................... 41 11. Legal Worker Requirements:......................................................... 41 </p></li><li><p>TABLE OF CONTENTS </p><p> iv 822721 RFP Template Revised: 11/7/13 (SP) </p><p>12. Lawful Presence Requirement: ..................................................... 42 D. COSTS AND PAYMENTS ....................................................................... 42 </p><p>1. Commencement of Work: ............................................................. 42 2. Payment Deduction Offset Provision: ............................................ 42 3. Late Submission of Claim By Contractor: ...................................... 42 4. No Advance Payments: ................................................................. 42 5. Fund Appropriation Contingency: .................................................. 42 6. IRS W9 Form: ............................................................................... 43 </p><p>E. CONTRACT CHANGES .......................................................................... 43 1. Contract Amendments: ................................................................. 43 2. Assignment Delegation: ............................................................. 43 3. Non-Exclusive Contract: ................................................................ 43 4. Authorized Changes: ..................................................................... 44 </p><p>F. RISK OF LOSS AND LIABILITY .............................................................. 44 1. Title and Risk of Loss: ................................................................... 44 2. Acceptance: .................................................................................. 44 3. Indemnification Patent, Copyright and Trademark: .................... 44 4. Force Majeure: .............................................................................. 45 5. Organization Employment Disclaimer: ....................................... 45 6. Loss of Materials: .......................................................................... 46 7. Damage to City Property: .............................................................. 46 </p><p>G. WARRANTIES ......................................................................................... 46 1. Quality: .......................................................................................... 46 2. Responsibility for Correction: ........................................................ 46 3. Liens: ............................................................................................ 46 4. Professional Responsibility: .......................................................... 46 </p><p>H. CITYS CONTRACTUAL RIGHTS ........................................................... 47 1. Right to Assurance: ....................................................................... 47 2. Non-Exclusive Remedies: ............................................................. 47 3. Default: .........................................................</p></li></ul>

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