Finance DepartmentCentral Services Division

City of Rockford425 East State Street

Rockford, Illinois 61104-1068 USA779-348-7164-voice 800-380-7175-fax

www.rockfordil.gov

REQUEST FOR INFORMATIONNEAR-SITE HEALTH CENTER PARTNERS

RFI NO.: 418-HR-0394/20/18

Name of Bidding Firm:

Address City: State: Zip:

Phone: Fax:

E-Mail:

RFI Opening Time and Date 11:00 a.m., Local Time, Monday, May 21, 2018

Non-Mandatory: But recommended Pre-Bid meeting, at the COR Wellness at 120 N 3rd Street,Rockford, IL building for your questions and building walk through to be held on Monday May

7th 2018 at 11:30 AM.ABOUT THIS DOCUMENTThis document is a Request for Information. The issuance of this RFI is for informational purposes forstaff only, and will not result in the award of a contract. The RFI process will often result in a separateRFP or Bid process, as once the City has sufficient information to develop specifications, the moreformal processes are then used to create a contract. Participation in the RFI process is voluntary anddoes not give vendors an unfair advantage in the resulting procurement process.

PLEASE MARK THE RETURN SEALED ENVELOPE:1. RFI Opening Date and Time2. Title of RFI3. RFI Number

RETURN INFORMATION TO:City of RockfordCentral Services Manager425 East State Street, 4th FloorRockford, Illinois 61104

BIDS SUBMITTED BY FASCSIMILE OR E-MAIL WILL NOT BE ACCEPTED

BID RESULTS:Bid results may be obtained by telephone at 779-348-7164 by fax at 800-380-7174 or atwww.rockfordil.gov

City of RockfordRequest for Information

RFI NO.: 318-HR-039Near-Site Health Center Partners

In September of 2014, the City of Rockford opened the City of Rockford Wellness Center, which serves asa near-site health center for its employees. The health center is operated by Marathon Health, one of thenation’s leading providers of worksite healthcare. Marathon Health provides comprehensive care similarto the care provided by a family physician. Services include care for common illnesses and injuries, labdraws, routine physical exams, immunizations, and health assessment coaching.

When it pursued this endeavor in 2013, the City of Rockford contemplated that it would expand its near-site clinic and/or its facilities to community partners. The current clinic is located at 120 N 3rd Street,Rockford, IL 61107, in a renovated space that used to serve as the “showroom” for a car dealership.Approximately 2,433 square feet of this part of the building could be retrofitted and utilized by acommunity partner to conduct operations. More significantly, the building has approximately 15,240square feet of unused space in the “service department” part of the old dealership that could berenovated for the operations of community partner(s). The building also is surrounded by several parkinglots that could be utilized in a new endeavor.

While the City intends that the ultimate renovation of the facility at 120 N 3rd Street will complement itsnear-site clinic in general areas of health and wellness, such future community partnership(s) do not haveto be directly linked to the near-site clinic and can be open to the general public. In similar near-site clinicsacross the country, such facilities also host operations in areas such as physical therapy, chiropractic,pharmacy, vision and optometry, occupational health, orthopedics, behavioral counseling, gym space,laboratory and radiology, kitchen coaching, and/or general restaurant space.

As part of this process, the City is also interested in gauging interest in community partners that mightwish to offer near-site clinic services to their employees as part of an addition to the City’s current near-site clinic facilities.

Goal of this RFIGather information and assess the ability of respondents that wish to initiate operations in some, or all ofthe remaining available space at 120 N 3rd Street. It is intended through this RFI process to select firm(s)as finalists and with whom we will continue moving forward.

Implementation DateThe City of Rockford is requesting information in order for respondents to build out the remaining spaceat 120 N 3rd Street for an opening in 2019.

Mission and Background

Create a Healthy Rockford— Employer, Community, and Economy.

To that end, the City of Rockford is seeking a partner or partners to: improve the health and wellness of our employees, families and community aid the City in leading both our citizens and providers in health and wellness stimulate development in our health and wellness economy

We intend to create a facility with entities that can partner with our existing clinic that will serve as a hubof health promotion, coaching, lifestyle education, disease and condition management, as well as toensure our members continued access to high quality services and serve as a place where the communitycan actively engage in health and wellness.

Architectural Drawings and ConstructionAttached to this RFI are preliminary architectural drawings that show available space and certain ideas forbuilding out the facility. Bidders should not feel limited to these ideas but rather use them as examples.We encourage creativity and collaboration.

The City of Rockford intends to plan the next stage of this project in coordination to the responses to thisRFI, including a determination about the extent to which the City will be involved in the final architecturaldesign and the build-out of the future facility.

Your response to this RFI and Evaluation

Non-Mandatory but recommended Pre-Bid meeting, at the COR Wellness building for your

Please provide at least ONE (1) ORIGINAL and THREE (3) COPIES of your response. If possible, please provide a digital copy either by email or in your written response packet.

If you have questions during the RFI process, please contact

Kristian Dominguez, Financial AnalystKristian.Dominguez@rockfordil.gov779-348-7464

This RFI is being sent locally and across the nation to target industries; so, please respond to all or in partas you see fit. Remember, the City is primarily looking for creative partners with whom to build asustainable Healthy Rockford.

The City’s team including the Human Resources Director, Deputy Director of HR, City Administrator,Mayor, will undertake the evaluation and the City’s retained employee benefits consultant.

Provide a cover letter that summarizes your company, philosophy, basic model and any of yourproducts and/or services that will aid us in accomplishing our mission.

Provide recommendations as you see fit. Show your understanding of our mission and your capabilities, including:

Creativity Experience of your management team and their commitment to the City of Rockford Technology resources and ability to interface with other partners, send and accept data feeds,

utilize electronic medical records, deploy web and smartphone based tools and applications Willingness and the extent to which you are able to partner with the City of Rockford in beta

testing, deploying pilot programs, participate in research, etc.

questions and building walk through to be held on Monday May 7th 2018 at 11:30 AM. RFI DUE May 21, 2018 to the City of Rockford Central Services Manager 425 East State Street

4th Floor Rockford, Illinois 61104

Questions are categorized as follows:1. Company Information2. Operations3. Technology4. Staffing5. Implementation6. Cost7. References

1: COMPANY INFORMATION1.1 Name and contact information for this proposal

1.2 Please provide contact information for the individual who would serve as the main point of contactfor the City of Rockford

1.3 Company Informationa. Full Name of Company, corporate headquarters and year of formation:

b. Brief description of company history and current ownership arrangement:

c. How many employees are devoted to the services in your proposal?

1.4 Do you currently operate employer onsite or near-site facilities? Yes Noa. How many?b. Average size employer, smallest, largest, most desirable size for you?c. States facilities are in?

1.5 Do you have experience providing services within near-site clinic facilities? Yes No

1.6 What key attributes distinguish you from your competition?

2: OPERATIONS2.1.Explain your anticipated use of the facility at 120 N 3rd Street.

2.2.Are you planning for your anticipated operation to partner in any way with the existing near-sitewellness clinic for City of Rockford personnel?

2.3.Are you planning to share the facility with other community partners or your own patients orcustomers as the case may be?

2.4.The City owns the entire City block, which includes the adjacent parking lots to the current facility at120 N 3rd Street. Does your proposal include an expansion of the current building at 120 N 3rd Streetor new construction adjacent to the current facility at 120 N 3rd Street?

3: TECHNOLOGY3.1 Please describe your technology requirements.

4: STAFFING4.1 Regarding your Account Management Team (for each, please list name, city/state, years of

experience, years with your organization):a. Who will be the account manager?

b. Who will be the day-to-day contact?

c. Who will provide customer service?

4.2 Please describe the implementation process, account management and will the implementation teambe different from the day-today account team?

4.3 Please describe the staffing model you are proposing for the operation.

4.4 Will the City have an opportunity to provide input during the staff selection process? If yes, pleasedescribe: Yes No

4.5 How are you going to communicate with the local community healthcare providers?

4.6 Can you refer patients to any network, hospital, and provider? Yes No

4.7 Are you affiliated with any provider network, for example, services for specialty, imaging, laboratory,etc.?

4.8 The COR is interested in a Physical Therapy partner. If you are a PT provider, please answer thefollowing questions:

4.8.1 PHYSICAL AND PHYSIO THERAPY: The COR is strongly considering adding this therapy tocompliment the services provided through the near-site wellness center. With an activeworkforce of fire and police as well public works persons, personnel are subject torepetitive use and fatigue related injuries and musculoskeletal disorders. It is the COR’sdesire to find a partner that can offer a comprehensive approach, will assist in addressingroot cause issues, assist in developing effective communication, education, andworkplace protocols where you can observe and educate employees in their real-lifesituations. The partner selected should be able to provide an integrated approach of

education and manual therapy in order to prevent clinical manifestation, to arrest andreverse the progress of musculoskeletal disorders, and to apply measures that willminimize the financial and lifestyle consequences of conditions. Also, the COR initiativeis founded upon data and accountability: The partner selected should be able to providereporting and data, i.e. track clinical outcomes, report financial impact of servicesprovided, report results and trends, etc.

The COR plan spent the following:2016 2017

PT/OT $363,817 $675,550

4.8.2 Describe your overall approach to working with an employer generally and specificallywith the COR population.

4.8.3 Describe any experience you may have with employer populations.4.8.4 How do you see yourself interfacing with the clinicians of the City’s wellness center?4.8.5 What space requirements do you think you will need?4.8.6 Will you see the COR population exclusively or do you propose to treat your other patients

at this location as well?4.8.7 In Section 6 below, please offer any cost and ROI models you think appropriate.

5: IMPLEMENTATION5.1 Please define the physical space and logistical requirements for your portion of the build-out.

5.2 Please provide a sample implementation and launch plan that represents a launch date. What is thedesired time line?

6: COST AND PREDICTED ROI6.1 Please provide as detailed a quote as possible including estimated costs of architectural fees, build

out, lease costs, etc.

6.2 How is the cost of the architectural drawing handled? Is this included in your fee, amortized, etc.?

6.3 How is the cost of build-out handled? Is this included in your fee, amortized, etc.?

7: REFERENCESPlease provide reference(s) including the Organization’s Name, Contact Name, Contact Phone, ContactEmail, and Contact’s Role.

Also, please provide any case studies that will help the city in understanding your product, philosophy,and the general effect of an onsite or near site clinic, particularly in the municipal environment if possible.