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Republic of the PhilippinesDEPARTMENT OF THE INTERIOR AND LOCAL GOVERNMENT

BUREAU OF JAIL MANAGEMENT AND PENOLOGYREGIONAL OFFICE XVIII, NEGROS ISLAND REGION

METRO BACOLOD DISTRICT JAIL WITH SICABCPO Compound, Magsaysay Ave., Brgy Singcang, Bacolod City 6100

Tel No: 433-1766/ Email: [email protected]

August 17, 2017

ATTY. EVELIO R. LEONARDIA

CITY MAYOR, BACOLOD CITY

Attn: City Planning and Development Office

Dear Sir,

This is in compliance to your issued Memorandum No. 130 dated August 9, 2017 directing the respective offices of Bacolod City to submit the updated Citizens Charter.

Respectfully submitted is the updated Citizens Charter of Metro Bacolod City District Jail with SICA for your reference..

Yours truly,

ENGR LARRY C FUENTES, MPA

JAIL SUPERINTENDENT

District Jail Warden

METRO BACOLOD DISTRICT JAIL

WITH SPECIAL INTENSIVE CARE AREA

FRONTLINE PUBLIC SERVICE:

* Visitation Service

* Issuance of Certificate of Detention

* Commitment of Inmate

* Release of Inmate

* Request for Clearance to Conduct Paralegal Activities in Jail

* Accreditation of Jail Ministry

Visitation Service

Schedule Availability of Service:

Monday No Visitation

1:00PM - 5:00PM; Tuesday to Friday

8:00AM-12NN; Saturday to Sunday

1:00PM-4:00PM; Saturday to Sunday

Who May Avail of the Service:

Spouse, Parent, Child, Sibling, Relative or Friend of Inmate

What Are The Requirements:

Valid Identification Card

Duration: 25 - 30 minutes

No fee, charge or payment for the service/s

HOW TO AVAIL OF THE SERVICE:

Step Applicant/Client Service Provider

Duration of Activity

Person In Charge

Form

1 Proceed to the Desk Officer Area to secure Visitor’s Form

Desk Officer issue Visitor’s Form

2 minutes Desk Officer Visitor’s Form

2 Submit the accomplished form to the Desk Officer

Receive and evaluate the identity of the Visitor and issue Temporary Control/Visitor Tag and stamp jail seal and or “ Visitor” on the right hand of the visitor

2minutes Desk Officer

3 Proceed to the Search Area for frisking, search and other SOPs on Jail Visitation

Visitor is Subjected to body search and his/her belongings

Items such as money, jewelries, cellular phones, etc. Are to be kept by the Jail Property Custodian who will issue Property Control Tag

5-10 minutes

Searcher

Property Custodian

4 Proceed to the Visiting Area

Provide the Visitor with a short briefing on basic jail rules and regulations

5 minutes Duty Officer/ Visiting Area Personnel

5 Upon termination of visiting time, proceed to the Property Custodian and surrender the Property Control Tag

Return the personal belonging/s of the visitor

2 minutes Property Custodian

6 Proceed to the Desk Officer to Claim I.D.

Check the presence of jail seal or the word “VISITOR” on the right hand of the visitor before allowing the person to go out.

2 minutes Desk Officer

END OF TRANSACTION

Issuance of Certificate of Detention

Schedule of Availability of Service:

8:00AM - 5:00PM; Monday to Friday without noon break


Members of immediate family of an inmate

Legal Counsel

Bondsman


Request Letter

Duration:

30 - 35 minutes

Fee depends on the approved Municipal or City Ordinance. Payment is made to the City or Municipal Treasurer. No ordinance no payment, fee or charge for the service.

HOW TO AVAIL OF THE SERVICE

Step Applicant/Client

Service Provider


Person In Charge

Form

1 Proceed to the Jail Admin/Record Section and secure application form

Provide the applicant with form

3 minutes Record Officer

CD application form

2 Submit the accomplished form

Receive and review the application form

2 minutes Desk Officer

3 Retrieve inmate’s record from file

5 to 10 minutes

RecordsOfficer

4 Issue Verification Slip

5 Inform the applicant to proceed to the Municipal/ City Treasurer’s Office and pay the

2 minutes Records Officer

necessary fee

6 Proceed to the Municipal/ City Treasurer’s Office

Prepare the Certificate of Detention


7 Pay the fee CTO/MTO issue Official Receipt

5 minutes CTO/MTO

8 Proceed to the jail’s Admin/Records Section and show the OR

Type the OR number in the certification


OR

9 Warden signs the Certificate of Detention

2 minutes Records Officer/Warden/OD

10 Receive the Certificate of Detention

Issue the Certificate of Detention to the Client


END OF TRANSACTION

Commitment of Inmate

Schedule of Availability of Service:



Any person-in-authority who is issued a commitment order by any court of law.


Mandatory:

1. Commitment Order issued by the court

Necessary:

1. Medical Certificate

2. Turn-over Form

3. Information

4. Certificate of Detention


No Fee, charge or payment for the service/s

How to Avail of the Service:


Service Provider


Person In Charge

Form

1 Committing Officer will present valid ID at the Gate Officer and fill up entries of the log book

Gate Supervisor verify the ID presented of the committing officer

3 minutes Gate Supervisor

and leave firearm if any, with the Gate Supervisor

2 Committing Officer proceed to the Desk Officer on duty and present the documents together with the inmate in tow usually in hand cuff

Desk Officer examines the documents presented, if in order, DO accompanies the Committing Officer to the Records Officer to hand in the documents and the corresponding inmate for commitment


3 Records Officer receives the documents presented and assigns the inmate to a cell and conduct searching procedures on inmates personal belonging/s


END OF TRANSACTION

Release of an Inmate

Schedule of Availability of the Service:



Any person (court officer) who is issued a release order by the committing court


1. Release order with the Criminal Case Number appearing in the records file of subject inmate

2. Corresponding Information Sheet for comparison

Duration: 2 hours



Steps Applicant/Client

Service Provider


Person In Charge

Form

1 Court Officer present valid ID at the Gate

Gate Supervisor verifies the ID presented


2 Court Officer proceeds to the Records Office and hand in the release order issued by the

Records Officer receive the release order presented by the court officer


Presiding Judge

3 Records Officer examines the documents as the authenticity. Examines and review the inmates records on file for any pending case. Verify with the issuing Court


4 If inmate has no other pending case/s based on file a certificate of discharge is issued and he/she is now free to leave the ail premises


END OF TRANSACTION

Request for Clearance to Conduct Paralegal Activities in Jail




1. Students who wants to conduct paralegal activities in jail as a part of school requirements; and

2. Individuals or caused oriented groups desirous in helping inmates hasten the litigation process and fast track their release


For students - recommendation letter from the Dean of the School noted by the President

For individual or cause oriented groups - letter request, clearly stating their purpose and schedule

Duration: 2 hours



Steps Applicant/Client

Service Provider


Person In Charge

Form

1 Clients submits formal request in writing addressed to the Regional

Hand carried request follow the usual procedure observed at the gate.


Director, thru the Warden. Client may hand carry or send letter by mail or fax

Gate Supervisor will refer the client to the C, Paralegal Section.

For mailed or faxed letter request, once received it will be acted upon and response will be sent to the client

5-7 days C, Paralegal Section

2 Client proceeds to the Paralegal Section

C, Paralegal Section will asses the request that it is not in conflict with other groups and forward favorably the letter to the Warden

5 minutes C, Paralegal Section

3 If the Warden approves, the C, Paralegal Section and the Client prepare the Memorandum of Agreement of Understandi

30 minutes C, Paralegal Section

MOA Or MOU

ng

4 Client proceeds to the Warden’s Office

Client is oriented by the C, Paralegal Section on jail rules and regulation and assist the client and Warden in the signing of MOU or MOA

30 minutes Warden/C, Paralegal Section

5 Client can now conduct paralegal activities

C, Paralegal Section furnish the Officer of the Day and the Gate officer for client’s schedule

END OF TRANSACTION

Accreditation of Jail Ministry




Religious groups or individual

What are The Requirements:

Request letter





Service Provider


Person In Charge

Form

1 Present valid ID at the Gate Officer and fill up entries of the logbook and inform the Gate Supervisor of the purpose

Gate Supervisors verifies the ID, issue visitor’s pass and stamps jail seal “VISITOR” at the right hand of the client. Instruct the client to proceed to the IWD office.


2 Client submit letter request in writing addressed to the Warden thru the Chief, IWD

Chief, IWD assesses the letter request and purpose of the client if the schedule is available and/or recommends modification on the request

5 minutes C, IWD or IWD NOR

3 Client waits If the clients and C, IWD arrive with

10 minutes C, IWD or IWD NOR

MOA or MOU

the final agreement, a Memorandum ofAgreement/Understanding is prepared

4 Clients agree to the agreement and affix signature in the MOA or MOU

Client thru the recommendation of the Chief, IWD now proceed to the Warden’s Office for the formal signing of MOA/MOU

15 minutes Warden/C, IWD

5 Client can now start with the request for jail ministry according to the MOA/MOU

Chief, IWD issue identification cards to the client/s and brief client/s with the exiting jail rules and regulations

20 minutes C, IWD

6 Client returns the visitor’s pass to the Gate Officer

Chief, IWD informs the gate officer regarding the service that will be provided by client

3 minutes C, IWD

END OF TRANSACTION

B. FLOW CHART

I. Process FlowsII. Orientation

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