reported: yelp for taxis
TRANSCRIPT
Carrier 12:34 AM 100%
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Carrier 12:34 AM 100%
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First Name
Last Name
Phone #
Borough
Building #
Street Name
Apt #
Cosmo
Kramer
212-555-3455
129
W. 81st Street
5A
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Carrier 12:34 AM 100%
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SUBMITTED TO 311
16
44
5252
55
71
78
201
201
245
20
26
84
November 5, 1985Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus dictum lectus...
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RESOLVED
16
44
5252
55
71
78
201
201
Carrier 12:34 AM 100%
Type of Complaint
Refuses to pick up a passenger Reckless or unsafe
Overcharges ordemands tipsIs rude
OtherRefuses a credit card
Carrier 12:34 AM 100%
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A S D F G H J K L
Z X C V B N M
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W E R T Y U I O P
123
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Carrier 12:34 AM 100%
SUBMITTED TO 311
16
44
5252
55
71
78
201
201
245
20
26
84
November 5, 1985Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean quis sodales risus. Aenean metus dui, tempor sed tempus tincidunt, euismod sit amet dolor. Mauris ullamcorper elementum risus, ut blandit augue semper id. Etiam nec auctor arcu. Cras augue quam, bibendum eget dui nec, congue luctus.
Taxi Medallion or License #TK421
CategoryRefusing a Passenger
# of Complaints in 201315
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Carrier 12:34 AM 100%
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Charges & Fines
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Carrier 10:45 PM
Charges & Fines
Most Common Charges
Refuses to pick up a passenger
Reckless or Unsafe
Is rude
Overcharges or demands tips
Refuses a credit card
Details On All Charges
10,000 Complaints 21% of Complaints
10,000 Complaints 21% of Complaints
10,000 Complaints 21% of Complaints
10,000 Complaints 21% of Complaints
10,000 Complaints 21% of Complaints
Carrier 10:45 PM
Fraud, Theft.
54-12 (C)While performing the duties and responsibilities of a Licensee, a Licensee must not commit or attempt to commit, any act of fraud, misrepresentation or theft.
$350-$1000 Fine and/or suspension up to 60 days or revocation
4 points
DATA FOR COMPLAINT
503 Consumer Complaints in 2013(315 in 2012)
489 Consumer Violations in 2013(280 in 2012)
38% of drivers paid $350 Summons
20% of complaints went to trial(Avg. of 25 days from complaint to trial date)
48% of drivers found guilty
WORST OFFENDING DRIVERS
Jerry SeinfeldLic. #: 12345678
17 Complaints
George CostanzaLic. #: 12345678
Elaine BenesLic. #: 12345678
15 Complaints
7 Complaints
WORST VEHICLE OWNERS
Vandelay IndustriesBase #12345 4 Drivers
22 Complaints
Pendant PublishingBase #12345 7 Drivers
H&H BagelsBase #12345 4 Drivers
15 Complaints
7 Complaints