Repair Organization in communication in a Social

Networking Site : Facebook

Project Members

Sahar Al ZahraniYusop BoonsukAli Karakas

Outline

Research Questions

Data Analysis and ResultsDemographic DataData analysis ProceduresFindings

ConclusionSummaryLimitations of the studyRecommendations & Evaluation of the Project

Research Questions

How do users of FB engage in repair organization

while communicating via FB?

Are there any differences between ordinary

conversation and written online communication in

term of repair organization? If so, what are the

differences and implications for users of SNS?

Data Analysis and Results

Demographic Data

Data analysis Procedures

Findings

Demographic data

f %

Gender

Male 4 40

Female 6 60

Total 10 100

Nationality

Turkish 3 30

Polish 4 40

French 1 10

Dutch 1 10

Arabian 1 10

Participants

10 undergraduate Ss.

Active FB users

Different nationalities

Age range 18-25

Table 1: Participant Background Information

compilation of 157 pages of data

10,887 words + 985 turn-takings

CODING each researcher involved«intercoder reliability» (Mackay & Gas, 2005)

various tools utilized

conversational analysis techniques

Data Analysis Procedures

Findings

Repair type f %

Other-initiated self-repaired 17 47

Self-initiated self-repaired 12 33

Other-initiated with failure 5 13

Other-initiated other-repaired 2 7

Self-initiated other-repaired 0 0

Self-initiated with failure 0 0

Total 36 100

Table 2: The types of repair cases and their overall distribution

(( )) comment by researchers

(…) data removed by researchers

Underline foregrounds the related parts that are being examined

points out an exemplar of repair structures under examination

: turn start

S1/S2/S3… speaker IDs_______________________________________________________________

Table 3: Transcription conventions followed in the presentation of the data_________________________________________________________

Excerpt 1: Self-initiated self-repair

01 S 1: yeah02 commons03 google the commons dude04 S 2: what will you there ((trouble source))05 what will you do there ((repair made))06 is it near to the avenue cqmpus07 S 1: google the cowsherd08 its quite near

Excerpt 2: Other-initiated other-repair

01 S 1: good thing is02 i dunno03 ..04 that i can travel for free atm ((trouble source))

05 S 2: what? ((first repair initiation))06 what is atm? ((second repair initiation))

07 at the moment ((repair made))

08 probably this :D

Excerpt 3: Other-initiated Self-repair

01 S 1: (…) And my last erasmus party was really shit ((trouble source))

02 S 2: which one? ((repair initiation))

03 S1: the one at cafe parfait on Thursday (…) ((repair made))

04 I think it always the same these erasmus party (…)

Excerpt 4: Other-initiated with Failure

01 S 1: Hehe

02 Ill just come when I'm ready and call you yeah?

03 S 2: yeah

04 S 1: call my number which is start 0771 ((trouble source))

05 S 2: The turkish one? ((repair initiation))

((end of conversation with repair failure))

Conclusion

Summary

Limitations of the study

Recommendations

Overall Summary

synchronous data

one-to-one text-based messages

medium of com: English

36 repair cases identified

only 4 types available

2 missing

Conversation analysis techniques

Limitations of the study

the number of participants (n=10)

amount of the data (36 repair cases)○ for exp. Yang (2005) 351 Repair cases

○ other types of repairs not covered by Schegloff et

al., (1977)

one social networking site: Facebook

○ other social networking sites

the setting: one-to-one text messages○ discussion groups

Recommendations & Evaluation of the project

Large scale studies on different social networking sites

More than two parties in interaction

Other media of written communication e.g. e-mails, mobile phone SMS etc. (asynchronous)

Other mechanisms of conversation organization e.g.turn-taking, the sequencing of a conversation etc.

(e.g.Örnberg, 2010)

References

Mackey, A. & Gass, S.M. (2005). Second language research: Methodology and design. Mahwah, NJ, Lawrence Erlbaum.

Örnberg, T. (2010). Written Conversation: An investigation of the oral features of text chat through conversation analysis. Retrieved from admin.humlab.umu.se/files/pdf/conv_analysis.pdf

Schegloff, E.A., Jefferson, G. & Sacks, H. (1977). ‘The Preference for Self-Correction in the Organization of Repair in Conversation’, Language 53 (2), 351-82.

Yang, R. (2005). Repair Structures in Web-based Conversation. Proceedings of PACLIC 19, the 19th Asia-Pacific Conference on Language, Information and Computation. Retrieved from http://aclweb.org/anthology/Y/Y05/Y05-1034.pdf