reopening and recovery services · 2020-06-18 · at no charge to you!!! our mentoring services are...

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SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties. Reopening and Recovery Services SCORE Chester and Delaware Counties June 18, 2020 John Hess, Chairman Bill Pearce, Co-Chairman Maria Smith, Executive Vice Chairman 1

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Page 1: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Reopening and Recovery Services

SCORE Chester and Delaware CountiesJune 18, 2020

John Hess, ChairmanBill Pearce, Co-ChairmanMaria Smith, Executive Vice Chairman

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Page 2: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Page 3: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Background of SCORE

SCORE was formed in 1964 as a resource partner of the Small Business Administration whose mission is to help aspiring entrepreneurs and existing businesses succeed.

Since then, we have provided education and mentorship to more than 11 million clients.

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Our Mission to foster vibrant small business communities through confidential mentoring and education.

Our Vision that every person has the support necessary to thrive as a small business owner.

Our Goal to help one million more clients by 2020, over the next year.

Page 4: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

What we do

We help small businesses by:

Providing free confidential business advice and mentoring

Offering low or no-cost business training

Sharing free business templates and resources

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Page 5: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Who we are

This is possible through the effort of our 11,000 volunteers nationwide.

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Presenter
Presentation Notes
In 2019, our SCORE Chester and Delaware Counties Chapter has 100+ Volunteers, serving 800+ (unique) clients with more than 2,200 mentoring hours. There were over 100 local live workshops attended by 1,600+ as well as approximately 600 attendees who viewed our SCORE National recorded workshops. Mentoring and professional education is at the very core of our services to entrepreneurs and small business owners!
Page 6: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Why SCORE Works

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You Don’t Have to Go It Alone

Our team of SCORE mentors offers over 300,000 total years of business experience. We offer real help from advisors who have actually done it themselves.

With SCORE, you are not alone in your business journey.

Presenter
Presentation Notes
Our Chester and Delaware County Volunteers – over 100 in 2019 – come from diverse professional backgrounds with national and multi-national experiences. We have Volunteers who are retired business leaders and business owners, actively employed in for profit and non profit companies and small business entrepreneurs who want to “give back.” Our team mentor in 14 locations, teach critical business skills in our live seminars at local libraries and Chambers of Commerce offices and lead CEO and Management Round Table groups across the two counties.
Page 7: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Committed to small businesses

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SCORE is committed to helping every person succeed in their small business endeavors.We are dedicated to serving clients in diverse industries and at every stage of business.

• Early stage entrepreneurswho are considering starting a business

• Start-up businesseswho are seeking to establish their business

• Established businesseswho are seeking to grow their business

• Transitioning businesses who are planning to close, sell, or exit

The next success could be yours!

Presenter
Presentation Notes
The logos you see here are from three of our award-winning clients in Chester and Delaware Counties. There are many more on our website! SCORE clients are represented across most major US industry segments: Professional Services, Retail sale/trade, Health Care and Social Assistance, Arts/Entertainment/Recreation, Construction/Manufacturing, Educational Services, Travel/Restaurant/Food Services, Advertising/Marketing/Public Relations, Management/IT Consulting, Real Estate and more!
Page 8: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

What we achieved in FY 2019

Create 198new businesses

Create 779 new jobs

3,818 Total Chapter Services

Thanks to our volunteers, last year SCORE helped:

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Page 9: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

How SCORE Can Help You

Our Mentors provide guidance and resources for every stage of the business cycle

Proven business planning process Product and service review Business economics & modeling Financial planning Branding & promotion Resource planning Strategies for starting & improving

vendor relationships Exit planning

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AT NO CHARGETO YOU!!!

Presenter
Presentation Notes
Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge, with a few at nominal fees to cover the cost of workbooks and business tools. SCORE is proud of the new businesses and new jobs it helps our clients to create. We just viewed the National data on the previous slide. In our two county region, we estimate almost 180 new businesses and over 150 new jobs were created with the support of SCORE in 2018-2019 fiscal year. These numbers grow every year!
Page 10: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

SCORE Is Here To Help Your Recovery

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SCORE is a resource to assist you in recovery and reopening

• Remote Mentoring

• Resources

• Seminars

• SBA Loan Information

Presenter
Presentation Notes
Our Chester and Delaware County Volunteers – over 100 in 2019 – come from diverse professional backgrounds with national and multi-national experiences. We have Volunteers who are retired business leaders and business owners, actively employed in for profit and non profit companies and small business entrepreneurs who want to “give back.” Our team mentor in 14 locations, teach critical business skills in our live seminars at local libraries and Chambers of Commerce offices and lead CEO and Management Round Table groups across the two counties.
Page 11: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Mentoring – Self Scheduling Option

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With a few clicks, you can self schedule your mentoring session

• Choose a date and time that works for you

• Select a mentor from the profiles of our many experienced volunteers

Of course, you can always call us and have assistance scheduling

Presenter
Presentation Notes
Our Chester and Delaware County Volunteers – over 100 in 2019 – come from diverse professional backgrounds with national and multi-national experiences. We have Volunteers who are retired business leaders and business owners, actively employed in for profit and non profit companies and small business entrepreneurs who want to “give back.” Our team mentor in 14 locations, teach critical business skills in our live seminars at local libraries and Chambers of Commerce offices and lead CEO and Management Round Table groups across the two counties.
Page 12: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

SCORE’s Resiliency Center

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You Don’t Have to Go It Alone

We are here to assist you as you reopen and recover in the ”new normal”.

• Remote Mentoring• Resilience Training• Resource Portal

Presenter
Presentation Notes
Our Chester and Delaware County Volunteers – over 100 in 2019 – come from diverse professional backgrounds with national and multi-national experiences. We have Volunteers who are retired business leaders and business owners, actively employed in for profit and non profit companies and small business entrepreneurs who want to “give back.” Our team mentor in 14 locations, teach critical business skills in our live seminars at local libraries and Chambers of Commerce offices and lead CEO and Management Round Table groups across the two counties.
Page 13: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

SCORE Chester and Delaware County Chapter Office Contact Information

To contact our office: Lillian Harvey: 610-344-6910Email: [email protected]

Web site: https://chescodelcoscore.org/

ChesterandDelawareCounties/about/

https://linkedin.com/company/score-chester-&-Delaware-county/

https://www.instagram.com/score_chesterdelaware/

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Mentoring Delivered Virtually Throughout Yellow Status

Page 14: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

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Page 15: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

SCORE Virtual Workshops

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25

50

75

May 5-Loans

May 6-Killer

Content

May 11-Blogging

May 13-Killer

Content

May 18-Blogging

May 20-7Cool

May 21-Shtick

>200 attendees…. Great outreach & attendance

• 1,800 attendees at SBA noon webinars on EIDL & PPP loans for the communities

• Guest speakers at University and Chamber events

• Promoted events for Chesco and Delco governments and local politicians

• Major workshop on business resilience and recovery for small business owners

SCORE Chester & Delaware Counties COVID-19 Response

Page 16: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Targeted Skill Building: Live and Recorded Webinars

June 11 | 1 pm. June 16 | 11 a.m. June 16 | 1 p.m. Recorded

National Safety Guidance How Female Founders How to Start and Reopening YourFor Your and Your Can Innovate and Disrupt Operate a Small Business theWorkers Disrupt Business Business Smart Way

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Page 17: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

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Page 18: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Transition to Reopening and Recovery

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Educational Content Focus

Reopening Toolkit

Targeted Skill Building

Page 19: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Chapter Messages: Who are we targeting?

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COUNTYCOMMUNITIES

EMAILLIST

SOCIAL MEDIA

PROPRIETARY CHAPTER LIST Volunteers, Clients

Workshop Attendees Partners

5,000+ contacts

Small Business viewers

BUSINESS JOURNAL40,000 subscribers

Business Owners, B2B readersCommunity Leaders

Page 20: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Chapter Marketing Communications: What Message?

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Business as usual COVID-19 New Normal

January-February March-April May-December

Page 21: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

SCORE Reopening Toolkit and Training

The time is NOW to plan Recovery with our clients!

MENTORINGchange in methods of doing business

EDUCATING BIG questions, reopening plan process

TRAININGareas of greatest knowledge gaps

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E-Guide Toolkit and Recorded Webinars compliments of SCORE Cape Cod & the Islands

Page 22: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

Plan the Reopening

1. ASSESS2. ACCOUNT 3. PLAN 4. COMMUNICATE

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BIG Questions

How much cash infusion do you need?

What are your customers telling you?

Can you, should you, pivot to a new business model?

What level of staffing will you need?

How will you re-train for the ‘new normal’?

Are your suppliers available? How will you re-engage?

How and what will you communicate to your employees,customers?

Page 23: Reopening and Recovery Services · 2020-06-18 · AT NO CHARGE TO YOU!!! Our mentoring services are free of charge to all our clients. Most of our live seminars are at no charge,

SCORE Chester and Delaware Counties Proprietary Information. It shall not be used, disclosed to others or reproduced without the express written consent of SCORE Chester and Delaware Counties.

SCORE Chester and Delaware County

John [email protected]

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Bill [email protected]

Maria SmithExecutive Vice [email protected]

http://www.chesterdelco.score.org/