Renovate Your Recognition With BetterTechnology Tools

Steve BoyceINXPO

Karen TurnerUSMotivation

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social recognition

mobilerecogniti

on

online rewards and recognition platforms

Recognition + Technology =

RecKnowlogy

gamification

Why you Need a Recognition Program

Gallup estimates disengaged employees cost the U.S. workforce up to $450-550 billion in lost productivity

Towers Watson found operating income improved 19% over the course of a year in companies with high levels of employee engagement

33% of employees in North America are disengaged

Companies with engaged employees have 18% more productivity

The Benefits of Technology in Recognition Programs

One of the most effective practices to recognize employees is leveraging technology to make recognition easier to do, more flexible and more frequent.

– Stacia Sherman Garr, Bersin & Associates”

”

Survey Says!

• wider access to recognition programs for all employees

• more frequent recognition• encourages peer-to-peer recognition—puts recognition

in employees’ hands• enables better reporting and analytics• automates administration, saves time• lower cost of delivery

What do you think is the biggest benefit technology offers recognition programs?

Survey Says again!

Online Rewards and Recognition Platforms• points-based programs • total recognition, service anniversaries, on-the-spot rewards• full suite of services or self serve• tracking, reporting, analytics• various types of rewards• ability to run multiple program types

Types of Technology Tools

Online Rewards and Recognition PlatformsBest Practices for R&R systems

compelling

graphics

easy navigation

branding

program info/FAQ

s

program communication

reward andmerchandise information

Online Rewards and Recognition PlatformsScalable for types of programs

Wellness

Safety Training

Service

Performance

Online Rewards and Recognition Platforms

Best practices:• incorporate peer-to-peer reward functionality to empower employees• ensure the system captures the right data for more accurate reporting• incorporate method for feedback from employees and capture it• include metrics that measure a variety of analysis

Overall objective: Align tools/programs with business objectives

Align with goals

Empower people

Capture data

Get feedback Measure,

analyze

Detailed Reporting for Analytics

Types of Technology Tools Social Recognition Systems

Benefits:• collaborative• public recognition• cost-effective• encourages peer recognition• compliment formal recognition program• private or public • recognition can be searched, commented on, liked

Social Recognition SystemsPublic Platforms

Types of Technology Tools

Facebook

Twitter

Social RecognitionPrivate Platforms

Types of Technology Tools

Company Intranets

External social platforms

Types of Technology Tools Social RecognitionPrivate Platforms

Updates by leadership that include employee recognition

Social recognition can be a stand alone system, part of a rewards and recognition platform or integrated into a company intranet/website.

Best practices:

• implement a social media policy• use company branded social sites• have an editorial gatekeeper• encourage employees to engage• stay updated on technology/social platforms• encourage adoption throughout the organization

with training and executive sponsorship

Types of Technology Tools

Types of Technology Tools Mobile Recognition

• 46% of Americans own a smart mobile device*

• Telecommuting will rise to include 43% of U.S. workers by 2016**

• By 2015 mobile web will surpass internet desktop use***

• A recent IRF/CMI poll showed more than 1 in 10 incentive planners now use a mobile application to display program progress or enhance attendee experiences onsite.****

*American Life and Pew Internet Project**Forrester***Morgan Stanley****Incentive Research Foundation

Types of Technology Tools Mobile Recognition

Benefits:• enables on-the-go recognition• low cost of delivery• wider access for employees

Best Practices:• consider all platforms• choose experienced

vendors/developers with experience in R&R

• assign content team• keep content current/echo

website experience• encourage adoption throughout

the organization with training and executive sponsorship

Types of Technology Tools Mobile Recognition

Mobile optimized social recognition programs

Gamification

By 2014, 70% of Global 1000 organizations will use gamification as the primary mechanism to transform business operations*

Benefits:• competition among

employees increases engagement

• applications for training, e-learning, wellness and safety

• appeals to younger employees

• can be used across platforms

*Gartner

Examples of gamification elements for recognition:

• earn points/badges for behavior• include social/chat area to promote/celebrate

accomplishments• include visual icons like medals or leaderboards• ensure game is aligned with behavior

objects/program goals • consider rewards that will keep participants engaged• can tie into a more formal recognition system

Gamification

Q&A

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