removing roadblocks to digital transformation
TRANSCRIPT
www.outsystems.com
Removing Roadblocks to Digital Transformation
© OutSystems. All Rights Reserved www.outsystems.com
Agenda
Introductions and Overview• Paul Squyres, Director, OutSystems
Guest Speaker• Jason Bloomberg, President, Intellyx LLC
Removing Roadblocks to Digital Transformation
Jason BloombergPresident
@theebizwizard
About Jason Bloomberg
• President of industry analyst firm Intellyx• Agile digital transformation thought
leader• Write for Forbes, several blogs, biweekly
newsletter the Cortex• Buy my latest book,
The Agile Architecture Revolution
Copyright © 2016, Intellyx, LLC4
What is Digital?
Customer preferences & behaviordrive technology choices
Range of technology touchpoints is exploding
Copyright © 2016, Intellyx, LLC5
Phot
o Cr
edit:
Rev
ol W
eb h
ttps:
//www
.flick
r.com
/pho
tos/
revo
lweb
/
What about Transformation?
Internal organizational change is necessary to maintain focus on the customer in today’s digital world
Copyright © 2016, Intellyx, LLC6
Phot
o Cr
edit:
Pas
cal h
ttps:
//www
.flick
r.com
/pho
tos/
pasu
karu
76/
The Digital Mandate
• The web drove ebusiness reinvention in the 1990s
• Mobile disrupted technology consumption worldwide
• Additional touchpoints exploded the digital challenge
• Now the IoT is layering on further complexity
Copyright © 2016, Intellyx, LLC7
Phot
o Cr
edit:
Est
her V
arga
s http
s://w
ww.fl
ickr.c
om/p
hoto
s/es
ther
varg
asc/
Shifting the Center of Gravity
Center of gravity is the IT infrastructure
Center of gravity is the customer
Copyright © 2016, Intellyx, LLC8
Phot
o Cr
edit:
sean
fone
lli h
ttps:
//www
.flick
r.com
/pho
tos/
sean
onei
ll/Traditional IT
The Digital World
Customer Needs Begin with the Device
• Enterprises must connect devices to back-end technology
• Must perform every time, in real-time
Copyright © 2016, Intellyx, LLC9
Everything is in flux
Phot
o Cr
edit:
Will
iam
Mur
phy
http
s://w
ww.fl
ickr
.com
/pho
tos/
info
mat
ique
/
Digital Fragmentation
Few, well-understood user interfaces
Centralized middleware
IT governed & managed apps
Service interfaces from SOA effort
Explosion of types of touchpointsHybrid, cloud-centric integrationRogue IT & mobile app explosionThe API economy
Copyright © 2016, Intellyx, LLC10
The Old Days Today
Big Mistake: Shifting Digital Away from IT
• Leads to digital efforts disconnected from IT
• ‘Legacy’ systems of record act as limitations
• No effective cooperation between Digital & IT (CDO & CIO for example)
Copyright © 2015, Intellyx, LLC11
Phot
o Cr
edit:
Erik
Pitt
i http
s://w
ww.fl
ickr.c
om/p
hoto
s/ep
itti/
Don’t fall for bad bimodal advice!
“Demise” of Enterprise IT Department
• Out:– IT as cost center– IT as gatekeeper, slowing
things down– IT as owner of all technology
• In:– IT as service
provider– IT as marketplace– IT as facilitator of
security, governance, and access to systems of record
Copyright © 2015, Intellyx, LLC12
Phot
o Cr
edit:
Bill
Bra
dfor
d ht
tps:
//www
.flick
r.com
/pho
tos/
mrb
ill/
Rise of Self-Service IT
• Rise of the ‘citizen’– Citizen integrator– Citizen data analyst– Citizen developer
• IT empowering self-service across the board
Copyright © 2016, Intellyx, LLC13
The ‘app store’ model for IT services
Phot
o Cr
edit:
Sal
im V
irji h
ttps:
//www
.flic
kr.c
om/p
hoto
s/sa
lim/
Jason BloombergPresident, Intellyx
@theebizwizard
Send email NOW to [email protected] to download this presentation
Thank You!
How OutSystems Enables Digital Transformation
© OutSystems. All Rights Reserved www.outsystems.com
© OutSystems. All Rights Reserved www.outsystems.com
OutSystems Platform
A Rapid Development Platform to Accelerate Digital Transformation
OutSystems Top Value Attributes
Adapt the organization to the software
Angular JS
Mode 2Mode 1
Node JS
Mongo DB
RESTD
EV
ELO
P
QA
DE
PLO
Y
AN
ALY
ZERAPID APP DEV +HIGH QUALITY +
NO DELAYS
CONTINUOUS DELIVERYFAST CHANGE, FOREVER
ENTERPRISE SCALEMONITOR & MANAGE
USE EXISTING SKILLS
SHIELD F/ TECH TURMOIL
NO LOCK-IN
portalsmobiletablets devices
© OutSystems. All Rights Reserved www.outsystems.com
Mobile and Web Front-ends
Sought to improve customer experience and reduce costs through innovation, modernizing its claims processing system by adding a web and mobile portal.
eServe took three months to build, providing an elegant and highly-functional front-end that works on both mobile devices and desktop computers as well as integrates with AXA’s legacy system, ACS, an in house platform based on Oracle and .NET.
http://www.computerweekly.com/news/4500243453/Axa-builds-broker-web-portal-on-OutSystems
“Mitchell (COO) said he was confident enough to run a show-and-tell session with Axa’s CEO after only four weeks, to demonstrate the broker self-service application.”(Computer Weekly)
Fast Delivery Fast Change Skills Reuse RAD UI RAD Integration Integrated Lifecycle
© OutSystems. All Rights Reserved www.outsystems.com
www.outsystems.com22 © OutSystems. All Rights Reserved 22
Kent State Achieves Digital Transformation
Q&A
Thank You!