REMOTE DESKTOP MANAGEMENT

Source Mark Gibbs from networld.com

Presented by: Remote Management Chris Cornette

MOTIVATION

The reason that I have decided to add remote desktop management to our systems is to watch what students and faculty are doing along with being able to easily update the systems

One of the reasons for adding this was to stop students and faculty from getting on sites where they don’t belong.

2

Motivation Another reason is because it could

get viruses, wasting time when they are supposed to be working. It’s also a fast and easy way to update all the computers that you have in your network. Along with fixing the server to be able to push these things out on network such as Windows 7

3

INTRODUCTION

People have been abusing their privileges with the computers that are at their disposal.

I found a lot of technical research that helped me reach our conclusions

I listed the pros and cons that were found about the software

Installing VNC Skeep was the main solution to the problems that he was having.

The other was fixing the server along with imaging a computer 4

TECHNICAL RESEARCH I looked online and used the Google search

engine and EKU libraries site for information about remote desktop management.

One of the articles we found had pros and cons about using remote desktop management

It also helped that the school I used to work at was using this and deploying this on their system.

5

PROS & CONSPROS CONS Very helpful Innovative features

for classroom Help desk could use

the software easily to watch the network and help the client.

Editing client permissions does not work as documentation states.

Buggy OS X-client installation

May have to update often to keep the system working well over the network

6

PROBLEM STATEMENT

There have been faculty and students getting on sites and playing games that are inappropriate.

The time it would take for people to have to update these computers and don’t know how to would be a problem for the IT department when instead they could easily update it themselves

7

Problem Statement Cont’d The server needed to built from scratch

and turned into a windows deployment system for the network.

A computer needed to be re imaged and I used the server we fixed to do so.

8

ASSUMPTIONS

I needed to download a remote management software for the computers he had in his network.

The product would work and it would make their job easier.

9

PROPOSED SOLUTIONS

This is the process that he would’ve used to arrive at his conclusion. Brainstorming Proposed solution with justification Arranging for software/hardware Testing and troubleshooting Verifying results

10

BRAINSTORMING I believe that going into this process was

what could help the school be more effective and not have to go and update computers along with watch what people are doing while using the computer.

The reason that I specifically choose the remote management ideas was because it solved most of his issues with one solution.

11

SOFTWARE/HARDWARE The software I choose was VNC Skeep

that would allow me to view all the systems that had the software downloaded to it that he wanted.

VNC Skeep is a Network Administration tool that allows you to remotely manage all of your desktops and servers from a single location.

12

Testing and troubleshooting

The process for downloading the software and getting it to work was flawless.

The only complaint - trying to read the information about VNC Skeep was difficult but I managed to get it done as best as I could.

13

RESULTS Less problems with inappropriate Internet

use occurred. Installing updates and fixing bugs were

completed faster. The Windows deployment server worked

well along with the computer was able to get imaged

Able to take over a computer succesfully

14

15

VERIFYING RESULTS After I installed the VNC Skeep, the

school caught faculty and students misusing their computers and were punished.

Due to this installation, reports of misusing the Internet became a rare occurrence.

Some bugs fixes and update installation were completed faster.

16

CONCLUSION It let me get a feel for what the software

could do, along with being able to take a server from scratch and build it and it was successfully built.

It also let me load software along with being able to image a computer and then taking it over with no problems.

17

FUTURE WORK

Will be adding it to the entire school system’s network.

Any Questions? christopher_corne43@mymail.eku.edu

18

REFERENCES

References: ANFIBIA UNVEILS DESKTOP ORBITOR 2.1 REMOTE SECURITY. (2003). Computer Security Update, 1.

References: B. Z., G. G. (2007). LogMein Hamachi. (Cover story). PC Magazine, 26(4), 70.

Gibbs, M. (2009). Managing remote desktop management . Retrieved from http://www.networkworld.com/columnists/2009/091409-

gearhead.html?page=2 Vncscan enterprise network manager for vnc and rdp.

Retrieved from http://www.bozteck.com/vncscan/

19

ACKNOWLEDGEMENTS

The people that I have to thank for letting me do all this work is:

Owen County School’s Jack Duncan Naomi Cornette

20