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Post on 27-Apr-2018
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Remote Desktop Establishing Connectivity from Windows In order to establish connectivity to the DisicipleData Remote Desktop servers, the Remote Desktop Client must be configured. The information in this guide outlines the steps necessary to connect either by creating a shortcut or using the Web Access portal.
Nicholas Then (Manager, Data Center Operations) DiscipleData, Inc.
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Table of Contents
Setting up a connection through the Remote Desktop Client ...................................................................... 2
Setting up a connection using a text file ..................................................................................................... 14
Setting up a connection from the web interface ........................................................................................ 15
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Setting up a connection through the Remote Desktop Client
Launch the Remote Desktop Connection software commonly found under Programs > Accessories.
When the window appears, expand it by clicking
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Click on the Advanced tab
Under Connect from anywhere, click Settings
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Choose the option Use these RD Gateway server settings and enter rds.ddi.org as the server name.
Also make sure the Use my RD Gateway credentials for the remote computer is checked. Click OK.
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Click on the Experience tab and choose the options illustrated below.
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Under the Programs tab, use the default settings.
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Click on the Local Resources tab
Under Remote audio, click Settings
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Choose the options illustrated below. Click OK.
Under Local devices and resources enable Printing and Clipboard redirection and click More.
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Choose the options illustrated below. Click OK.
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Click on the Display tab and choose the options illustrated below.
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Click on the General tab. Enter DDI-RDS[number].ddi.net for the computer name where [number]
is your assigned server number. Enter DDI\[your username] or your email address (DDI hosted
email users only) for the username and your password.
Under Connection settings, choose Save As and save the file to your Desktop. Feel free to choose a
file name that works best for you, however DDI usually enters DiscipleData Remote Desktop.
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A new icon will appear on your Desktop. Double-click it to begin the connection process.
You may receive a security warning. Simply click the option Dont ask me again for connections to
this computer. Click Connect.
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A credentials dialog will appear. Make sure your username is visible and enter your assigned
password. Click OK.
If the username and password are correct, you will see a connection/progress bar similar to:
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Setting up a connection using a text file
If you do not wish to use the manual steps above through the GUI, you may copy the text below. Using
a program such as Notepad, paste the text and save the file as DiscipleData Remote Desktop.RDP. Make
sure that .RDP is used for the file extension or else the Remote Desktop Client will not properly execute.
screen mode id:i:2
disable full window drag:i:1
allow desktop composition:i:1
allow font smoothing:i:1
disable menu anims:i:1
disable cursor setting:i:0
full address:s:DDI-RDS[your server number].ddi.net
prompt for credentials:i:0
negotiate security layer:i:1
shell working directory:s:
use redirection server name:i:0
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Setting up a connection from the web interface
DiscipleData also provides a web interface to establish connectivity from a Windows Vista (Service Pack
2) or Windows 7 computer. From Internet Explorer, navigate to https://rds.ddi.org. Internet Explorer is
required due to Microsofts application requirements. The first time this page appears, Internet
Explorer may present you with an ActiveX security warning. Accept and allow the control to download
as it is required for the portal.
Enter DDI\[your username] or your email address (DDI hosted email users only) for the username and
your password in order to access the web portal.
Based on your location, you may wish to choose a public/private computer. If private has been selected,
the web portal will have a longer timeout period.
Click Sign in.
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Click on the Remote Desktop icon to launch the connection.
You will receive the following security warning in order to verify the publisher of the remote desktop.
This should show as rds.ddi.org. You may click on the publisher name to verify the security certificate
as well. Click Connect.
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A dialog box will appear asking you to enter your credentials. Enter DDI\[your username] or your email
address (DDI hosted email users only) and your password. Click OK.