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Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Page 1: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

Reliable Power

Reliable Markets

Reliable People

Performance Targets for the Customer Interconnection Process

January, 2008

Page 2: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

2

Purpose

Purpose of today’s session:

• Provide context on the current project environment

• Present the performance target concepts outlined in the discussion paper issued in December 2007

• Enable stakeholders to obtain additional information and clarity on performance targets

Page 3: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Outcomes

• Stakeholders have sufficient information on proposed performance target areas and can provide comments to AESO on:

– Performance target areas

– Reasonable cycle times for each target area

– Reporting on performance targets

Page 4: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

4

Agenda

• Current project environment

• Customer interconnection process and performance targets

• Next steps

• Questions

Page 5: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Current Project Environment

•Alberta leading North America in load growth

– Growth in demand equal to adding two cities the size of Red Deer each year

– Adequate supply in the near term but need ~ 5,000 MW by 2017 and 11,500 MW by 2027

•Over last 20 years, power demand in Alberta has doubled but no major upgrades to the transmission backbone

– Need transmission to interconnect loads and generation for adequate supply and for reliability

– Alberta’s competitive electricity market is working and is providing more options

Page 6: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Current Project Environment

• Customer applications continue to increase

61 66

87

0

20

40

60

80

100

Vo

lum

e

2005 2006 2007

Year

Customer Applications

Page 7: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Current Project Environment

• 200 active customer projects• ‘Active’ refers to projects that are at some stage between an application being

received by AESO and final cost reconciliation with the customer

Project Analysis - by Project Type

Other - behind the fence, 4

Industrial Load, Generator, ISD Projects, 133

Existing Substation Projects, 52

New Substation Projects, 11

68 of the 133 are wind projects

Page 8: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Current Project Environment

Project Analysis

126

15 1219

28

43

0

20

40

60

80

100

120

140

Application toCustomer's

Acceptance on theCustomer Proposal

Issued by AESO

NID Filing Facility Application Construction,Energization,

Commissioning

Project Close System Projects

Nu

mb

er

of

Pro

jec

ts

Page 9: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Current Project Environment

• Managing project cycle times continues to be challenging under current conditions:

– Significant system reinforcement projects; can impact the complexity of customer projects

– Increasing lead times for equipment• Transformers:

• 240 kv @ 24+ months• 138 Kv @ 20+ months

• Circuit Breakers: 24+ weeks

• Steel poles: 26+ weeks

– Increasing regulatory requirements:• Participant Involvement Program

– Increasing project volumes• Results in a queue; resources may not be available to commence work immediately on each

application

– Resource capacity for the industry• Project volumes continue to increase

• Tight human resource market

Page 10: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Current Project Environment

Page 11: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Current Project Environment

Page 12: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Current Project Environment

•Bitumen production in the Fort McMurray region expected to triple over the next ten years.

•New Upgraders and expansion of existing plants in Fort Saskatchewan to process the increased bitumen supply

•Both regions are supported by generation in the Lake Wabamun area

Page 13: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Customer Interconnection Process & Performance Targets

• Overview of the process

• Proposed performance target areas

• Actual cycle time information

• Reporting on performance targets

Page 14: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Performance Targets for the Customer Interconnection Process

• Opportunity to evolve the process

– Begin by measuring performance against established targets

– Further enhance the process based on the performance target results

• Compliance with the Transmission Regulation, Section 6

• Implementation of the performance targets by April 2008

Page 15: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Transmission Regulation Section 6

ISO business practices and performance targets

6 (1)  The ISO must establish and make available to the public

(a) practices for the efficient and effective processing and making decisions about system access service applications, and

(b) performance targets and timeframes with respect to processing and making decisions about system access service applications.

• (2)  The ISO must periodically make available to the public reports on meeting the performance targets and timeframes established under subsection (1).

• (3)  The ISO must establish the practices, performance targets and timeframes described in subsection (1) not later than one year after this Regulation comes into force.

Page 16: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Customer Interconnection Processes & Key Phases

Key Phases:

Processes:

•Existing Substation process

•New Substation process

•Industrial Load, Generator, ISD process

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

Page 17: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

17

Proposed Areas for Performance Targets

1. Project Initiation – Receipt of Customer’s application to AESO’s acknowledgement of application

2. Customer Proposal – AESO’s acknowledgement of application to AESO’s issuance of the customer proposal

3. Need Identification Document (NID) Filing – Customer’s acceptance of the proposal issued by AESO to AESO’s filing of the NID with the Alberta Utilities Commission (AUC)

4. AESO Direction – AUC approval on the NID to AESO’s issuance of a Direction Letter to a Transmission Facility Owner (TFO)

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

Page 18: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Performance Target Area – Project Initiation

Customer (DFO, Industrial Load,

Generator, ISD) applies for system access services

Proposed Target Area

AESO verifies completeness of

application information

AESO acknowledges the application to the

customer

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

Page 19: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Performance Target Area - Customer Proposal

AESO reviews the

Interconnection Proposal

Existing Substation Process

AESO endorses the

Interconnection Proposal

AESO prepares & issues the

Customer Proposal

AESO reviews application, performs planning studies,

identifies alternatives, obtains +/- cost estimates from TFO, selects preferred alternative

New Substation Process Industrial Load, Generator & ISD Process

AESO prepares the

Interconnection Proposal

AESO prepares & issues the

Customer Proposal

Proposed Target Area

Proposed Target Area

Customer reviews & accepts the

proposal issued by AESO

Customer reviews &

accepts the proposal issued

by AESO

AESO acknowledges the application to the customer

AESO acknowledges the application to the customer

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

Page 20: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Performance Target Area – NID Filing

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

AESO Participant Involvement

AESO prepares & files the NID with

the AUC

AUC reviews and, if appropriate, approves

the NID

Proposed Target Area

Customer accepts the Proposal

issued by AESO

Page 21: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Performance Target Area – AESO Direction

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

AESO requests Proposal to

Provide Service (PPS) from TFO

TFO prepares PPS (+20/-10% cost estimates)

AESO reviews &

accepts PPS

Proposed Target Area

AESO issues a Direction Letter to TFO to file

Facilities Application

AUC approves the NID

Ensures alignment with Functional Specifications &

Need Identification Document

AESO prepares functional

specifications

Page 22: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Facilities Application

• TFO prepares and files a facilities application.

• AUC reviews the application and if approved, issues a permit and license.

• AESO Quarterly Reports provide facility application filing date and application approval date for each project.

www.aeso.ca>>transmission>>project updates>>quarterly reports

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

Page 23: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Construction, Energization, Commissioning

• TFO completes the detailed engineering, procures materials and constructs the facilities.

• Once all energization requirements are met AESO signs off on energization.

• TFO energizes facilities.

• Generators perform commissioning activities.

• AESO Quarterly Reports provide planned, forecast and actual energization dates.

www.aeso.ca>>transmission>>project updates>>quarterly reports

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

Page 24: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Project Close

• AESO receives final costs from the TFO.

• AESO reconciles final costs with the customer contribution and contract terms.

Project Initiation

Customer Proposal

NID FilingFacilities

Application

Construction, Energization,

Commissioning

AESO Direction

Project Close

Page 25: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Actual Cycle Times Based on Current Customer Projects

1. Unless indicated as a range, all cycle durations are the median for those projects having completed that particular process phase; information presented in “calendar” days.

2. Median is the midpoint in a set of data (e.g. 50% falls above the median and 50% fall below the median)

*Reflect cycle times prior to the AUC Participant Involvement Program requirement.

Existing Substation

Projects

New Substation Projects

Industrial Load, Generator, ISD

Projects

Project Initiation 11 days 14 days 14 days

Customer Proposal 55 days 143 – 532 days(range)

90 - 541 days(range)

Need Identification

Document Filing*11 days 9 days 19 days

AESO Direction 34 days -- 37 days

Page 26: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Reporting (Data presented is for illustrative purposes only and does not represent actual project data)

Suggested Reporting Frequency – January 31st each year, commencing January 2009.

Number of Projects that Completed a Performance Target Area

(January 1 - December 31, YYYY)

0

2

4

6

8

10

12

Project Initiation Customer Proposal NIF Filing AESO Direction

Nu

mb

er

of

Pro

jec

ts

Existing Substation Process

New Substation Process

Industrial Load, Generator, ISD process

Total Active Customer Interconnection projects as at December 31, YYYY is ###

Page 27: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Reporting(Data presented is for illustrative purposes only and does not represent actual project data)

Suggested Reporting Frequency – January 31st each year, commencing January 2009.

For Each Process(January 1 - December 31, YYYY)

0

1

2

3

4

Project Initiation Customer Proposal NIF Filing AESO Direction

Mo

nth

s

Actual Median Cycle Time

Performance Target

Page 28: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Reporting(Data presented is for illustrative purposes only and does not represent actual project data)

Suggested Reporting Frequency – January 31st each year, commencing January 2009.

05

101520253035404550

# of ProjectsCompleted

Median CycleTime

Project Cycle Time (From application through to energization)

50 projects

were energized

in YYYY

Median cycle time

was 21 months

Page 29: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Summary

Stakeholders are encouraged to comment on:• Proposed target areas:

– Project Initiation

– Customer Proposal

– NID Filing

– AESO Direction

• Reasonable cycle times for each target area and for each process:

– Existing Substation process

– New Substation process

– Industrial Load, Generator, ISD process

• Reporting approach and frequency:

– Graphs

– Annual reporting

Page 30: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Next Steps

• Presentation will be posted on AESO website by Friday, January 11, 2008

• Stakeholders submit written responses to AESO by January 24, 2008

[email protected]

• AESO summarizes stakeholders comments with AESO responses and posts on AESO website by February 15, 2008

• Performance targets will be finalized, implemented and communicated to stakeholders by March 31, 2008

Page 31: Reliable Power Reliable Markets Reliable People Performance Targets for the Customer Interconnection Process January, 2008

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Performance Targets for the Customer Interconnection Process

Questions

Contact: Rene Baillargeon

Phone: 403 – 539 – 2709

E-Mail: [email protected]