Reliability Projects and

ProgramsFred Schenkelberg

Reliability Programs?

Program Assessment

How good is your reliability program?

What Reliability?

Reactionary

Proactive

Maturity Assessment Instructions

Find your organization on Maturity Matrix

Building a Model

Where do you find the data?

Goals and Models

Reasonable Estimates

Not Parts Count Data Base, Please

Field Data Is

the Best Source

How can you get the data you need?

Procurement& Reliability

When the goals collide

Cost of Parts Easy to Measure

Nobody Wants to Pay Too Much

Total Cost — Including Cost

of Failure

Change Procurements Cost Calculations

What is the reliability cost

per unit shipped?

Time to Market Focus

Reliability when time matters

Launch Date Is Important

Coordinating Across the Organization

Risk of Delays Caused by Reliability

Focus on Minimizing Risk of Delay

What is cost of unreliability v.cost of delay?

Project & Program

Interaction

Projects Focus on Creatinga Reliable Solution

Programs Support Decision Making

It Really Is the Culture That Matters

What steps will you take to

improve your program?

What are your

Questions?Thanks for participating.