reliability centered maintenance ii (rcm2) in water and wastewater utilities - george terry, ontario...
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George Terry, Ontario Clean Water Agency - Speaker at the marcus evans Water & Wastewater Management Summit 2012, held in Summerlin, NV, May 3-4, 2012, delivered his presentation entitled Reliability Centered Maintenance II (RCM2) in Water and Wastewater UtilitiesTRANSCRIPT
Reliability Centered Reliability Centered Reliability Centered Reliability Centered Maintenance 2 (RCM2) in Maintenance 2 (RCM2) in
W t d W t t UtilitiW t d W t t UtilitiWater and Wastewater UtilitiesWater and Wastewater Utilities
George Terry, Vice President of OperationsOntario Clean Water Agency
May 4 2012May 4, 2012
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Ontario Clean Water Agency Ontario Clean Water Agency Ontario Clean Water Agency Ontario Clean Water Agency (OCWA)(OCWA)
• Self‐sufficient Provincial Crown Agency
• Ontario’s Largest Provider of Water and Wastewater Operations dand Maintenance, Management
and Related Services
500 F iliti• 500+ Facilities
• 170+ clients: Municipal, First Nations Industry
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Nations, Industry
AgendaAgenda
Ontario Clean Water Agency
AgendaAgenda• Reliability Centered Maintenance 2Reliability Centered Maintenance 2
• The Innovation Model: Incorporating Innovation in Day to Day OperationsInnovation in Day‐to‐Day Operations
• Steps to Developing a Sustainability Model• Operational, Maintenance and Communications StrategyR li bilit C t d M i t 2 (RCM2)• Reliability‐Centered Maintenance 2 (RCM2)
• Results and Lessons Learned
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R li bilit C t d R li bilit C t d
Ontario Clean Water Agency
Reliability Centered Reliability Centered Maintenance 2 (RCM2)Maintenance 2 (RCM2)( )( )
“Reliability Centered Maintenance is systematic and coordinated activities and practices throughand coordinated activities and practices through which an organization optimally and sustainably manages its assets and asset systems theirmanages its assets and asset systems, their associated performance, risks and expenditures over their life cycles for the purpose of achieving its organizational strategic plan.”
PAS 55
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- PAS 55
Ontario Clean Water Agency
To understand what RCM is, we must first understand what expectations are being placed on the Maintenance Function.• Are your teams clear on what they are requiredAre your teams clear on what they are required
to do?• Is what’s being asked by other stakeholdersIs what s being asked by other stakeholders
reasonable and possible?• What does maintenance produce (what is their• What does maintenance produce (what is their
product)?
Expectations5
Expectations….
Ontario Clean Water Agency
Maintenance is a Function, Maintenance is a Function, Not a DepartmentNot a DepartmentNot a DepartmentNot a Department
Almost ¾’s of the condition based checksAlmost ¾ s of the condition based checks can be performed by operations during the normal care of the equipment. Thesethe normal care of the equipment. These require no tools or specialized training.
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Ch i Vi f M i tCh i Vi f M i t
Ontario Clean Water Agency
Changing Views of MaintenanceChanging Views of Maintenance
3rd Generation
• Higher availability,li bilit d th h t
2nd Generation
reliability and throughput• Greater cost‐effectiveness• Greater safety
1st Generation
• Fix it when it
• Higher availability• Lower costs• Longer asset life
Greater safety• Better product quality• No damage to the
breaksg
environment• Longer asset life
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1930 1940 1950 1960 1970 1980 1990 2000 2010 ….
Ontario Clean Water Agency
The Innovation ModelThe Innovation ModelIncorporating Innovation in Day-to-Day Operationsp g y y p
“Innovation The RCM2 philosophy entrenches Innovation distinguishes
between a leader and a
f ll ”
Innovation into your daily maintenance cycle.
follower”
Steve Jobs OCWA supports Innovation as a driver of operational anddriver of operational and maintenance excellence
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Steps to Developing a Steps to Developing a Ontario Clean Water Agency
Steps to Developing a Steps to Developing a Sustainability Model Sustainability Model
What are the AssetsWhat are the user needs?
Innovation Tools
Assets
What is i bl ?
What is ibl ?
Innovation
Culture
Tools
viable?possible?
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Wh A t M t?Wh A t M t?
Ontario Clean Water Agency
Why Asset Management?Why Asset Management?
Acquire NewDispose • Manage and Optimize
Asset Cost, Risk, & P f
Asset Life Cycle
Performance throughout its life.
• Decision making toolUtilizeRenewCycle • Decision making tool
• Continuous Improvement
MaintainImprovement
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D fi i th St tD fi i th St t
Ontario Clean Water Agency
• Develop a plan
Defining the StructureDefining the Structure• Risk Modelp p
• Inventory level of detail
• Hierarchy
• Metrics
y
Grade Condition Statement1 Excellent/New The unit is an outstanding condition
The overall condition of the unit is acceptable Wear and/or aging related deficiencies may2 Good The overall condition of the unit is acceptable. Wear and/or aging related deficiencies may require some repairs in the study period.
3 Fair Compromised / Although functioning, the unit is in a substandard condition. Regular unit repairs and/or part replacements are necessary any time in the study period.
The unit performance is below standards. The likelihood of malfunction and/or complete
4 Poor
p pfailure is high in the initial years of the study period. Unless significant capital is spent on repairs and parts replacement, the complete unit should be replaced before the end of the study period. Further in-depth inspection would be required to refine the actual remaining lifespan.
The unit is beyond its life cycle The unit performance and reliability jeopardize the overall
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5 Very Poor The unit is beyond its life cycle. The unit performance and reliability jeopardize the overall system operation. Complete unit replacement is necessary as soon as possible.
Data CollectionData Collection
Ontario Clean Water Agency
Data CollectionData Collection
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I i i C ltI i i C lt
Ontario Clean Water Agency
A t M t P li
Inspiring a CultureInspiring a Culture
• Asset Management Policy– Supported by all levels of staff & authorityP d i i l f th– Purpose and principles of the program
E ti l Att h t• Emotional Attachment– Need for data/historyM k j b i– Makes my job easier
– Demonstrates commitment
Id tif th t k t d
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– Identify the correct work to do
Work ID ConceptWork ID Concept
Ontario Clean Water Agency
Ch t i ti
Work ID ConceptWork ID Concept
Characteristics
Right Work
Right Time GOALMinimal Cost
To develop an effective, robust,
Constraints
Equipment
, ,defendable maintenance
Capabilities
Resource Capability
CMMS
program
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CMMS
CharacteristicsCharacteristicsOntario Clean Water Agency
CharacteristicsCharacteristics
Right Workg• Predictive – Condition Based• Preventive – Time Based• Failure Finding – Protective Devices
• No Scheduled Maintenance• Risk Based
Right Time• Frequency – Technically Based• Proactive Preferred• Criticality
Minimal CostMinimal Cost• “Worth Doing”• Parts/Skills/Tools
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AnalysisAnalysis
Ontario Clean Water Agency
AnalysisAnalysis
Work Order Distribution by Type
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Wh ?Wh ?
Ontario Clean Water Agency
• Technically validate the maintenance programK l d t ( t ff/ i kf )
Why?Why?
• Knowledge capture (staff/aging workforce)• Understand the operating context of the equipment• Gives staff ownership and understanding of the equipment p g q pand the maintenance program
• Formalized approach to maintenance
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A Change in A Change in
Ontario Clean Water Agency
A Change in A Change in Maintenance PracticesMaintenance Practices
Original Maintenance Program RCM2O g a a te a ce og a
100% of the work (PM) is time based
On Condition, NSM, Scheduled Restoration/Discard, Failure
Finding
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Finding
Basis for Changes in the Basis for Changes in the
Ontario Clean Water Agency
Basis for Changes in the Basis for Changes in the Maintenance ProgramMaintenance Program
• Identified and eliminated unnecessary work
• Documented basis for this decision
On‐Condition Scheduled Restoration/Discard Failure Finding No Scheduled Mtce TOTAL
Pre‐Analysis 105 56 3 0 164
Post‐Analysis 97 39 17 44 197
Post‐Analysis Task % 49% 20% 9% 22%
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PrioritizationPrioritization
Ontario Clean Water Agency
• Asset Systems which:
PrioritizationPrioritization
– Are the most expensive to operate/maintainAre the most challenging for staff– Are the most challenging for staff
– The organization would like to capture existing historical knowledge
• AnalysisC t O t it R t Eff t– Cost, Opportunity, Return, Effort
– Analyzes the business by quantifying priorities (i.e. risk)
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quantifying priorities (i.e. risk)
Ontario Clean Water Agency
Trial/Test Site:Trial/Test Site:Trial/Test Site:Trial/Test Site:South Peel Water and Wastewater Plants South Peel Water and Wastewater Plants
Mississauga, OntarioMississauga, Ontario
Results/OutcomesResults/Outcomes
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Ontario Clean Water AgencyMississauga, Ontario
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Wastewater Treatment PlantWastewater Treatment Plant
Ontario Clean Water Agency
Wastewater Treatment PlantWastewater Treatment PlantHeadworksHeadworks
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1 Year Strategy – O&M Resources
Days Staff Person DaysDays Staff Person Days
4 day RCM/MTA Course (x1)
4 (each session) 20 per session 80
RCM2 Analysis #1 10 5 50RCM2 Analysis #1 10 5 50
RCM2 Analysis #2 10 5 50
RCM2 Analysis #3 10 5 50
RCM2 Analysis #4 10 5 50
ACD Analysis #1 5 5 25
ACD Analysis #2 5 5 25y
Subject Matter Expert(SME) Review of Analyses (x6)
7 (each analysis) 1 42
Implementation(x6) 8 (each analysis) 3 144
Training Staff on Changes 0.5 (each analysis) 140 70
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TOTAL 586
Proactive Work Increasing Proactive Work Increasing → Culture ChangeCulture Change
Ontario Clean Water Agency
Proactive Work Increasing Proactive Work Increasing → Culture ChangeCulture Change
Planned work is steadily increasing. 12% increase in proactive work orders this yearproactive work orders this year.
• Analysis identified a number of re design opportunitiesre‐design opportunities
• Modification to control program for turblex blowersp g
• Modification of access to DO probes – if operators can access them they can clean themthem, they can clean them
• Following analysis, energy consumption dropped; BOD
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p pp ;improved
New Maintenance CultureNew Maintenance Culture
Ontario Clean Water Agency
New Maintenance CultureNew Maintenance CultureBenchmarking Benchmarking –– Maintenance Hours Increasing (12%)Maintenance Hours Increasing (12%)
MAINTENANCE HOURS
LOCATION 2009 2010LOCATION 2009 2010
Water Treatment Plants
24344 26590Treatment Plants
Wastewater Treatment Plants
33140 37842
TOTAL 59493 66442
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Summary of Process Systems ImplementedSummary of Process Systems Implemented
Ontario Clean Water Agency
Summary of Process Systems ImplementedSummary of Process Systems Implemented30% Increase in Proactive Work (878 Hours) 30% Increase in Proactive Work (878 Hours)
GEB‐HDWK‐RCM01‐0 TRN‐YKPS‐RCM02‐0 GEB‐AERA‐RCM03‐0 CLK‐PRIM‐RCM06‐0
# of Assets includedin the analysis 196 98 180 180
# of PMs before Analysis 23 32 15 19
# of Proactive (Planned) Hours before Analysis 559.29 672.25 480.85 487
# of PM after Analysis50 45 28 34
y50 45 28 34
# of Proactive (Planned) Hours after Analysis 1041.98 737.75 648.6 594.87
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after Analysis
Water Pumping StationWater Pumping Station
Ontario Clean Water Agency
Water Pumping StationWater Pumping Station
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Ontario Clean Water Agency
ResultsResults
• Changes in Maintenance Program
C ti R lt h RCM2• Comparative Results where RCM2 was Implemented
• Quantified Results
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Changes in the Changes in the
Ontario Clean Water Agency
Changes in the Changes in the Maintenance ProgramMaintenance Program
• Structured Work Identification Process• Training on the process• Emphasis on staff• Tacit knowledge capture
d i l i d• Predominantly Inspection Based• Formally documented• Shared by all trades• Shared by all trades
• Increased Accountability• Right work, right time, right cost
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Right work, right time, right cost
C ti R lt Wh C ti R lt Wh
Ontario Clean Water Agency
Comparative Results Where Comparative Results Where RCM2 was ImplementedRCM2 was Implemented
• Headwork’s Improvements @ GE Booth
• 2% Reduction in Total Electrical Energy Consumed
pp
• 2% Reduction in Total Electrical Energy Consumed
• Functional Test of Protective Devices
• Improved CMMS Utilization
• Proactive vs. Reactive Work
• Cultural Change
• Increased Ownership
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Increased Ownership
Ontario Clean Water Agency
• Realization of quantified benefits requires
Quantified ResultsQuantified Results• Realization of quantified benefits requires time:
Eff ti l d 12 th ti l– Effectively compared on a 12 month timescale
– Considers seasonal fluctuations of process/equipment demandsprocess/equipment demands
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Thank YouThank YouFor more information, contact:
Ontario Clean Water Agency1 Yonge Street 17th Floor1 Yonge Street, 17th FloorTORONTO ON M5E 1E5
1-800-667-62921 800 667 6292
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www.ocwa.com