release notes univerge sv8300 - total technology … · 2.1 pms via rs-232c ... release of 8300...

Bulletin: SV830009003RN August, 2009 of 17

Release Notes

UNIVERGE SV8300

R3.0 Software Release


1. Overview....................................................................... 3

2. New Business Features .............................................. 3 2.1 PMS via RS-232C ................................................................... 3

2.1.1 Benefits ....................................................................................................3 2.1.2 Required Software and Hardware............................................................3

2.2 VRS/DAT with PZ-VM21 CF Card........................................... 5 2.2.1 Benefits ....................................................................................................6 2.2.2 Required Software and Hardware............................................................6

2.3 Do NOT Disturb - Group ......................................................... 7 2.3.1 Benefits ....................................................................................................7 2.3.2 Required Software and Hardware............................................................7

2.4 Room Cutoff - Group............................................................... 8 2.4.1 Benefits ....................................................................................................8 2.4.2 Required Software and Hardware............................................................8

3. Enhanced Features...................................................... 9 3.1 External Alarm Relay .............................................................. 9

3.1.1 Benefits ....................................................................................................9 3.1.2 Required Software and Hardware............................................................9

3.2 Hotel/Motel Feature Enhancements...................................... 10 3.2.1 Benefits ..................................................................................................10 3.2.2 Required Software and Hardware..........................................................10

3.3 SMDR.................................................................................... 11 3.3.1 Benefits ..................................................................................................11 3.3.2 Required Software and Hardware..........................................................11

3.4 2PGD Adapter – Music On Hold ........................................... 12 3.4.1 Benefits ..................................................................................................12 3.4.2 Required Software and Hardware..........................................................12

3.5 DT300/700 Terminals............................................................ 12 3.5.1 Benefits ..................................................................................................12

3.6 PC Pro................................................................................... 13 3.6.1 Benefits ..................................................................................................13 3.6.2 Required Software and Hardware..........................................................13

3.7 CAT Mode ............................................................................. 14 3.7.1 Benefits ..................................................................................................14 3.7.2 Required Software and Hardware..........................................................14

Software and Hardware .................................................... 15

Technical Documentation ................................................ 17


1. Overview The UNIVERGE SV8300 continues to provide new and enhanced features with the release of 8300 R3.0 series software. R3.0 revision software includes the new features PMS via RS-232C, VRS/DAT via PZ-VM21, Do Not Disturb - Group, and Room Cutoff - Group, etc. In addition, there are enhancements to SMDR, Hotel/Motel, external relay, 2PGD adapter, PC Pro, and CAT mode, etc.

2. New Business Features 2.1 PMS via RS-232C

PMS Interface provides a data link interface to the customer supplied Property Management System (PMS). With the original R1 release, PMS connection was provided only via IP port on CPU using Model 90/120 protocol. Now with SV8300 R3.0 there are now two types of PMS connections available to allow for interfacing to various PMS systems using Model 60/90/120 protocols. • PMS via IP: PMS connection is provided via IP port on CPU using either

Model 60/90/120 protocols. • PMS via RS-232C: PMS connection is provided via RS port on CPU using

either Model 60/90/120 protocols.

2.1.1 Benefits

Allows the ability to select type of PMS connection required for customer’s Property Management System

2.1.2 Required Software and Hardware • R3.0 Version License Software • PMS License


Models 60, 90 and 120 Protocol: Major Functions

Check-In/Out Group Announcement Room Data Change

Data Link Maintenance Maid Status Room Move/Swap/Copy

Direct Data Entry Message Waiting Lamp Room Recovery

Extension Connection Restriction Control Wake Up

Extension Report

Model 60 Messages:

Check In Check In MWL Off Report Reservation Setting

Check Out Check Out MWL On Report Reservation Cancellation

Guest Name Change Check Out Message Waiting Report Room Image Set

Check Out Outgoing Call Report Room Move/Swap/Copy

MODEL 90 & 120 Messages:

Check In Check Out Message Waiting Report Provisional Check In

Check Out Guest Room Secretary Telephone Provisional Check Out

Check In Cancellation MWL Status Room Change

Check Out Cancellation MWL On (FDT) Room Data Change

Connecting Room Service MWL Off (FDT) Room Key Status Change

Direct Data Entry Room Status Change


2.2 VRS/DAT with PZ-VM21 CF Card SV8300 R3.0 provides long duration announcements with PZ-VM21 and CF card. Maximum duration per announcement is 120 seconds. The CF card is commonly used for Speech Synthesis feature (released in R2.0) and the VRS feature (VRS: Voice Response System)

8 Messages, max 120 sec. each

Announcement Service

Delay Announcement - ACD

PS No Answer Announcement

Attendant Delay Delay Announcement - UCD

PS Out Of Zone Announcement

Automated Attendant

Intercept Announcement Voice Guide

Automatic Wake-Up Timed Reminder

• The message is recorded/deleted from station.

• It is required to select which type of device is used in system, MP built-in VRS

or VM21+CF card

• If MP built-in VRS is used in system and it is replaced to VM21+CF card, the messages stored in the MP built-in VRS cannot be copied to the CF card. In this case, the messages should be re-recorded to the CF card.


2.2.1 Benefits Allows for longer duration of announcement services

SV8300 Item

MP built-in VRS (R1 or higher)

VRS with VM21+CF (R3.0)

Maximum number of announcements 8/system 8/system

Maximum duration per announcement 30sec. 120sec.

Maximum number of channels that can be used in system at the same time 8/system 8/system

(Note) Note: Maximum eight channels can be used with announcement and speech synthesis function at the same time. (Example: If five channels are connected to station/trunk party for announcement service, remaining three channels can be used for announcement service or speech synthesis.)

2.2.2 Required Software and Hardware • R3.0 Version License Software • PZ-VM21 • SV8300 VOICE DATA CF(SS/VRS)


2.3 Do NOT Disturb - Group Do Not Disturb restricts incoming calls to a station and can be set by an individual station or from the Attendant Console. Placing a station in Do Not Disturb (DND) does not prevent a station from originating a voice or data call or from receiving a data call. This feature also allows a station to ensure privacy from telephone interruptions while on an outgoing call. With R3.0 Do Not Disturb can be automatically set and released to select stations at predetermined date or day of the week and time using system timer.

Automatically set class room phones to DND during class hours

2.3.1 Benefits This feature allows the system to schedule to set/cancel Do Not Disturb for a group of stations at appointed time.

2.3.2 Required Software and Hardware • R3.0 Version License Software


2.4 Room Cutoff - Group Room Cutoff allows the temporarily restriction of telephones from making unauthorized calls. This feature can restrict all outgoing calls from a station while still allowing internal calls or restrict all outgoing and internal call from station. With R3.0 Room Cutoff can be automatically set and released to select stations at predetermined date or day of the week and time using system.

Automatically set study hall phones to RC during study hall hours. 2.4.1 Benefits

This feature allows the system to schedule to set/cancel Room Cutoff for a group of stations at appointed time.



3. Enhanced Features 3.1 External Alarm Relay

With SV8300 R3.0 MJ/MN lamp indication can be provided on external alarm display panel. The alarm lamp is controlled by relay circuit mounted on CPU#1. For the external alarm display panel, it is necessary to prepare the external power source which provides DC -27V.

3.1.1 Benefits Improves monitoring of system alarm information



3.2 Hotel/Motel Feature Enhancements Direct Data Entry Printout

Direct Data Entry allows a maid or other hotel personnel to enter numeric data to the PMS (Property Management System), using the guest room station for entry through dial operation. The same numerical data can be output to a Hotel/Motel Printer by system data programming. R3.0 enables Direct Data Entry printout to the content when using Direct Data Entry. This is available through PMS-LAN interface.

Room Status Printout Room Status provides the Hotel/Motel (H/M) Front Desk Instrument with a visual display of the guest's room status. A supplementary print out (individual and summary) can be provided. R3.0 enables information such as, Automatic Wake-up (WU) (Set/Not set/Answer/No answer etc.), Message Waiting (MW), Do Not Disturb (DD), Room Cutoff (RC), or Room Status Code of the station can be printed out.

3.2.1 Benefits Improves Hotel/Motel applications

3.2.2 Required Software and Hardware • R3.0 Version License Software • PMS License


3.3 SMDR SV8300 R3.0 expands the maximum buffer memory of billing information. The buffer memory was up to 1023 calls; this enhancement expands the buffer to 27000. • Alarm output of excessive buffer memory of billing info. (Not available till R2) • Billing information output via multiple ports (max. six ports) (Note 2)

Item SV8300 R1/R2

SV8300 R3.0

Maximum stored calls of billing info. 1023 About 12000

About 27000

Status when exceeds max stored calls (always old or latest data?)

old/latest (selectable) latest

Register fault / restoration when exceeds stored calls NA Available

Data retention at the time of system initial or power off NA Available

Combined usage with embedded DAT Available Available NA (Note 1)

Note 1: Use PZ-VM21+CF card for various announcement services Note 2: Call record type to be output can be set in each port.

3.3.1 Benefits Improves SMDR/Call Accounting Applications



3.4 2PGD Adapter – Music On Hold The SV8300 and 2PGD adapter has been enhanced to allow more MOH sources. Besides the MOH connection on the CPU, now the 2PGD connected to a DLC port can allow for up to 10 external music sources.

Maximum 10 External Music Sources

• External MOH Source • External Wake-up Music Source

3.4.1 Benefits This enhancement allows for more music sources which will allow for a different MOH for various types of calls and system functions.

3.4.2 Required Software and Hardware • R3.0 Version License Software • PGD(2)-U10 ADP

3.5 DT300/700 Terminals

NEC continues to enhance terminals to allow for more flexibility and to be more user friendly. The following enhancements have been made to the DT300/700 terminals to allow for easier operation. DT300/700 Enhancements • Operational Enhancement of Scroll Directory • Operational Enhancement of Fixed Feature Keys • Double height characters indication on LCD • Reverse Contrast on LCD

3.5.1 Benefits

Enhancements allow more user features and easier operation of terminal.

DT300 Terminals


3.6 PC Pro The SV8300 PC Programming (“PC Pro”) is a personal computer that provides an interface to the PBX via the system’s CPU blade. The PC Pro PC must have the PC Pro program properly installed to communicate with the PBX. PC Pro is required for system software registration and activation. PC Pro is a Graphical User Interface (GUI) program that provides an efficient method to manipulate the PBX database. This program contains extensive help files, Usage Wizards and Tool Tips, with hyperlinks imbedded in the text. The hyperlinks provide quick access to the appropriate Add-In modules. Add-In modules provide a user friendly intuitive method to customize the PBX database. R3.0 PC Pro Enhancements: 1) Wizard Mode 2) Easy Group Setting 3) Station Data Copy / Move / Swap 4) PC Pro Maintenance Interface (PMI)

3.6.1 Benefits

PC Pro enhancements allow maintenance and upgrades to be handled easier.

3.6.2 Required Software and Hardware • R3.0 Version License Software • PC Pro


3.7 CAT Mode In addition to the PC Programming, programming of the system can be done from selected Multiline Terminals with LCD. The designated Multiline Terminals can be placed in program mode, and system data can then be changed. Controls can now be set and entered via soft-keys

3.7.1 Benefits Operability of CAT, one of maintenance features in small PBX, is improved to achieve easier installation.



Software and Hardware Part

Number Description Comments

Software - New and Enhancements

670899 LS-SYS-R3-LIC R3.0 Version License

670769 LS-FEA-PMS-LIC PMS License - one license per system Enables System PMS Interface via IP and RS-232C (Model 60/90/120)

Hardware - New and Enhancements

670032 SV8300 REMOTE-PLUS PACKAGE (64)

SV8300 Remote-Plus Package (64) is used for Remote Link sites (Units 5 through 50) that require 64 VoIP PAD Channels or less. When quoted, one VoIP PAD License will be provided with each package. Package includes: CHS1U-AC (US), CC-CP31 MP-US, PZ-BS10, PZ-64IPLA, CHS2U-US, PZ-BS11

670048 SV8300 MULTI/REMOTE-PLUS PACKAGE (128)

SV8300 Multi/Remote-Plus Package (128) is used for multiple unit (Units 2, 3 and 4) configurations and for Remote Link sites (Units 5 through 50) requiring more than 64 VoIP PAD channels. When quoted, one VoIP PAD License will be provided with each package. Package includes: CHS1U-AC (US), CC-CP31 MP-US, PZ-BS10, PZ-128IPLA, CHS2U-US, PZ-BS11

670069 CC-CP31 MP-US

The CC-CP31 MP-US is the remote processor for the SV8300. The CC-CP31 is included in each SV8300 Remote-Plus Package (64) and SV8300 Multi/Remote-Plus Package (128). Note: CP31 cannot be used as main CPU

670026 CHS1U-AC (US)

CHS1U-AC (US) (1U chassis) houses CPU, Ethernet ports, RS ports, etc. One 1U chassis is required for each SV8300 main and remote units. CHS1U-AC (US) includes: SN1752 CYGMB (1U chassis, power supply), AC Cord (UJ), CHS Blank Slot Cover for BUS, TM-166-8(#5836) Bumper, Front Cover, LED LENs

670526 CHS1U BATT MTG KIT-A Battery Mounting Unit for 1U Chassis (replaces 670530 CHS1U BATT MTG KIT)

670103 PZ-VM21 Daughter Board includes V.34 Modem: Used for Internal Modem, Speech Synthesis, and Voice Response System (VRS)


Part Number Description Comments

670857 SV8300 VOICE DATA CF(SS/VRS)

The Voice DATA CF (SS/VRS) can be used for Speech Synthesis (CF for Multilanguage Automatic Wake-Up Feature) and Voice Response System (VRS) (8 circuits for announcements up to 120 seconds) Note: Used with the PZ-VM21 daughter board

750305 PGD(2)-U10 ADP Provides circuit which allows connection to external devices such as Door Phone, External Paging, External Alarm Relay/Key, and MOH. Interfaces to DLC interface blade.

680612 SN716 DESK CON-C SN716 DESK CON-C 6P6C(IV) Line Cord

SN716 DESK CONSOLE - Maximum of 8 Consoles per system

680613 SN-716 DESK CONSOLE HEADSET Headset for SN-716 DESKCON

680614 SN536 DCHST A-A Handset & Cradle for SN-716 DESKCON

151353 SN716 DESK CONSOLE PLASTIC FACEPLATE Clear plastic face plate for Console

151354 SN716 DESK CONSOLE PAPER DESI LABEL Paper Desi label for Console

NOTE: These release notes are provided as a quick reference of R3.0 enhancements and may not cover all service and operation conditions. The UNIVERGE SV8300 Features and Specifications document should be referenced for detailed information about each feature and enhancement before discussion and implementation.


Technical Documentation

Description Revision

SV8100 / SV8300 Hardware Manual 3.01

SV8300 Command Manual 4.0

SV8300 Programming Manual 4.0

SV8300 Networking Manual 4.0

SV8300 System Manual 4.0

SV8300 PC Programming Manual 3.0

SV8300 System Data Programming 3.0

SV8300 System Maintenance Manual 3.0

SV8300 Business/Hotel Feature & Specification 3.0

SV8300 SMDR-MCI-PMS Specification 3.0

SV8300 ISDN/Q-SIG Feature & Specification 3.0

SV8300 CCIS Feature & Specification 3.0

SV8300 WCS Feature & Specification 3.0

UM8000 Installation Guide 2.0

InRouter Configuration Guide 1.0

PoE Gigabit Switch Configuration Guide 2.0

SV8300 Parts & Price Book 4.0

release notes univerge sv8300 - total technology … · 2.1 pms via rs-232c ... release of 8300...

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