release notes - medtech global · release notes medtech 32 version 20.12 ... medtech32 release...

48
© Copyright Medtech Limited Page 1 of 48 Release Notes Medtech 32 Version 20.12 (Build 4621) (March 2015) These Release Notes contain important information for all Medtech users. Please ensure that they are circulated amongst all your staff. We suggest that they are filed safely for future reference.

Upload: dinhquynh

Post on 30-Jul-2018

255 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 1 of 48

Release Notes

Medtech 32

Version 20.12 (Build 4621)

(March 2015)

These Release Notes contain important information for all Medtech users. Please

ensure that they are circulated amongst all your staff. We suggest that they are filed

safely for future reference.

Page 2: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 2 of 48

Disclaimer

While every effort has been made to ensure the accuracy of the information in the

Medtech32 Release Notes, Medtech Limited accepts no responsibility for any errors or

their consequences.

The names of Medical Centres, Patients, Staff, and Companies used as examples in

this User Guide are fictitious; any resemblance to actual Medical Practices, Patients,

Staff and Companies is purely coincidental.

The contents of the Medtech32 Release Notes are subject to change without notice.

Phone 09 358 0116 (Option 1); Fax 0800 633 832

Email: [email protected]

Medtech House, Level 1

48 Market Place

Viaduct Harbour

Auckland

Enquiries should be addressed directly to:

Medtech Limited

Level 1, 48 Market Place,

Viaduct Harbour, Auckland Central

Page 3: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 3 of 48

Table of Contents

Overview .................................................................................................................................. 5

General Enhancements .......................................................................................................... 5

Change in Provider will Update Provider Name in Recalls ................................................................ 5

Addition of ‘Nurse Practitioner’ Provider Type in Staff & Service Setup .......................................... 5

Patient Register – Deceased Status Related Changes ...................................................................... 7

Provider and Patient Inbox Column to Display Result Imported Date ............................................ 7

MIMS End User License Agreement Changes ...................................................................................... 8

Patient Medication Card Changes ....................................................................................................... 9

‘NO SMS’ Option Available in the Query Builder ................................................................................. 9

SMS Mobile Number Updates ................................................................................................................. 9

Integration with EFTPOS ............................................................................................................................ 9

Customer Support Chat ......................................................................................................................... 11

Submission of Special Authority Forms by Nurse Practitioners ......................................................... 11

New Merge Symbols for Screening Term Recalls .............................................................................. 12

Aged Balance Summary Report .......................................................................................................... 13

GMS Changes – Phase 2 ........................................................................................................................ 14

Immunisation Schedule Updates ........................................................................................ 19

Catch-up Schedule Updates ................................................................................................................ 19

Eligible & No Claims Vaccine Schedule Updates ............................................................................. 21

PCV13 Data Mapping Issue Rectified ................................................................................................. 21

Out of Schedule Rotavirus Vaccine not Getting Displayed ............................................................ 21

Br Parameter Issue ................................................................................................................................... 22

Duplicate Messages in Inbox ................................................................................................................ 22

SMS Enhancements ............................................................................................................... 23

New Preview Pane Feature .................................................................................................. 24

Introduction .............................................................................................................................................. 24

Preview Content Displayed ................................................................................................................... 25

New ManageMyHealth™ Message Forwarding Feature ................................................. 26

Introduction .............................................................................................................................................. 26

Setup Automatic Forwarding on ManageMyHealth™ Messages ................................................. 26

Manually Forwarding a ManageMyHealth™ Message to another Provider ............................... 27

Audit information for messages that have been forwarded .......................................................... 27

Medtech32 ManageMyHealth™ Repeat Prescription Management ............................. 28

Introduction .............................................................................................................................................. 28

Configure Repeat Prescription Request (Combine Medications) ................................................. 28

View Repeat Prescriptions using the combined medication screen ............................................ 28

Page 4: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 4 of 48

New ManageMyHealth™ Screening Feature .................................................................... 30

Introduction .............................................................................................................................................. 30

Mapping of Screening Terms ................................................................................................................ 30

Enable the Exchange of Screening Terms with ManageMyHealth™ ........................................... 32

Configuring Upload Screening Terms Rules ........................................................................................ 33

Configuring Download Screening Terms Rules .................................................................................. 33

Configuring Screening Term Exchange Rules for Individual Patients ............................................. 34

Restricting the Upload on Individual Screening Events .................................................................... 35

Automatic Filing of Screenings Received from ManageMyHealth™ ............................................ 36

Manually File Screenings Received from ManageMyHealth™ ...................................................... 37

Medtech32 ManageMyHealth™ Recall Management .................................................... 38

Introduction .............................................................................................................................................. 38

How to Use the Enhanced Recall Management Module ............................................................... 38 Revised Recall Contact List........................................................................................................................... 38

Using ManageMyHealth™ to Send Recall Reminders ..................................................................... 39 Activities which Occur after Recall Reminders are generated ................................................................. 39

Presentation of Patient Recalls ............................................................................................................. 41

Configure Recalls Uploaded to ManageMyHealth™ ...................................................................... 43 Configure Vaccine Group ............................................................................................................................ 43 Configure Vaccine ........................................................................................................................................ 43 Configure Screening ..................................................................................................................................... 44 Configure Auto Recall ................................................................................................................................... 44 Configure Patient Recall ............................................................................................................................... 45

Configure ManageMyHealth™ Recall Templates ............................................................................ 45 Recalls Reminders between Medtech32 and ManageMyHealth™ ......................................................... 45 Screenings Setup ........................................................................................................................................... 46 Vaccine Group .............................................................................................................................................. 46 Vaccine .......................................................................................................................................................... 47

Resolved Issues ...................................................................................................................... 48

Page 5: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 5 of 48

Overview This document describes the changes to Medtech32 since the last publicly released

build, namely Version 20.11 Build 4449.

It is possible to install this upgrade (Version 20.12 Build 4621) on any version from

Version 20.6 Build 3697 onwards. If you are upgrading from a version earlier than 20.11

Build 4449, please download and review the release information relating to those

releases you have bypassed, so that you are aware of the enhancements and fixes

which were included in those releases.

General Enhancements

Change in Provider will Update Provider Name in Recalls

ModuleRecall/ScreeningPatient Recalls:

When the provider is updated in the ‘Patient Register’ a prompt will be displayed to

confirm if any recalls associated with the original provider should be updated to the

new provider. This will be applicable to only those recalls that are still active.

Note: By default option ‘No’ will be selected in the message prompt.

Addition of ‘Nurse Practitioner’ Provider Type in Staff & Service Setup

Nurse Practitioners have been allocated their own Contract Class by ACC.

This means that provision of services coming under the Contract Class can be

claimed by the Nurse Practitioners

Enhancements have been carried out in Medtech32 to enable Nurse

Practitioners to Invoice and generate Claims for those services falling under

the Nurse Practitioner’s Contract Class

To enable your Nurse Practitioner to generate claims go to:

SetupStaffView StaffProvider/ACC Forms Tab

Page 6: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 6 of 48

Tick the Nurse Practitioner check box

This makes Nurse Practitioner Contract service codes available when billing

ACC claims can be then be generated for the invoiced services

Service Code Setup

Nurse Practitioner service codes are installed by default in the Medtech32 database

but may need to be specified by the practice based on their usage.

To set up, view or update go to:

SetupAccountingServicesView Service

A new Nurse Practitioner selection will be available in the Provider Type and Provider

Type2 drop downs.

Services which have been identified in this way will be available in the billing screen

when the service provider is a Nurse Practitioner.

Page 7: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 7 of 48

Patient Register – Deceased Status Related Changes

ModulePatient Register

In previous versions, if a patient’s registered status was marked as ’Deceased’ the

patient’s age was still updated on the patient palette.

This has now been resolved so that when a patient’s registered status is marked as

‘Deceased’ the Date Deceased must be provided on the More tab within the Patient

Register. The patient’s age will then show on the Palette as age at Date Deceased.

In addition when the patient’s registered status is changed to ‘Deceased’ the system

will display a message asking if all associated tasks for the deceased patient should

be removed.

If the ‘Yes’ button is selected, the tasks for the patient will be marked as inactive in

the ‘Patient Tasks’ module.

If the ‘No’ button is selected the patient tasks will remain active.

Note: It will still be possible to filter and view the inactive tasks should this be necessary.

Provider and Patient Inbox Column to Display Result Imported Date

ModuleInboxProvider Inbox

Medtech was advised that the Date shown in the Provider and Patient Inbox screen

was confusing as it was not clear whether this was the date the result was created or

the date it was imported into Medtech32.

To clarify this, the Inbox now displays two dates as shown below.

The Result Date column will indicate the date the laboratory processed

the Result

The Imported Date will indicate the date the result was imported into the

Medtech32 via Message Transfer

Page 8: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 8 of 48

Similarly the Date field displayed when opening an Inbox message has been

renamed to Result Date as shown below

MIMS End User License Agreement Changes

HelpAbout MIMS

The content of the ‘About MIMS’ screen has changed, mainly to reflect company

name changes and to present a new MIMS End User Licence Agreement. The new

EULA is the standard one for all software products that integrate MIMS across New

Zealand and Australia. MIMS subscribers are expected to read the agreement.

Page 9: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 9 of 48

Patient Medication Card Changes

ModuleClinical Patient Medication Card

The Patient Medication Card has been enhanced

Grid lines are now included to separate medications

A Signature column has been added for each medication

Long special instructions not printing correctly has also been resolved

Note: Please ensure that ‘Paper Size’ is set to A4 under the Printer Settings for the

Signature column to be printed correctly.

‘NO SMS’ Option Available in the Query Builder

ToolsQuery Builder

To enable reporting on the ‘No SMS’ flag in the ‘Patient Register’ screen, a new

selection option entitled ‘No SMS’ has been introduced in the Query Builder under the

‘Patient’ table.

SMS Mobile Number Updates

In previous versions of Medtech32, if a practice using the SMS system created an

Appointment Reminder SMS, and subsequently changed the Mobile Number, the

message would still have gone to the original number.

This has been corrected so that the message will now be sent to the number which is

current in the Patient Register, regardless of when the Appointment or other SMS

message type was actually created.

Integration with EFTPOS

Please note that currently Medtech32 only supports EFTPOS machines that are

connected through a USB cable. Connection through a phone cable is not currently

supported.

ModuleAccountsNew/View Invoice

Page 10: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 10 of 48

Medtech32 has been integrated with EFTPOS to enhance the Invoice payment

process.

When the payment method is selected as EFTPOS and all the necessary drivers for the

EFTPOS machine have been installed, then a new button titled ‘EFTPOS’ will be

enabled.

Clicking this button will display a pop up screen with details of the amount to be

charged to the EFTPOS card (Debit/Credit card) and instructions to carry out the

transaction.

Page 11: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 11 of 48

Customer Support Chat

To improve access to the Customer Support Team, a new Main Menu has been

inserted.

Clicking the Customer Support Chat submenu will open a link to the Medtech website

where it is possible to ask questions or request information. The chat room is manned

during normal support hours but you can leave a message as well.

Submission of Special Authority Forms by Nurse Practitioners

ModuleClinicalPatient Medications

SetupStaffMembers View Staff Provider Tab

Medtech32 has been enhanced to allow ‘Nurse Practitioners’ to submit Special

Authority forms while prescribing certain medications.

To enable your Nurse Practitioner to submit Special Authority forms the following

settings must be in place

Nurse Practitioner at the practice is configured as a Service Provider

Under the Staff Setup (SetupStaffMembersView StaffProvider tab), the

following fields must be completed for the Nurse Practitioner:

Affiliation field - the Affiliation code of ‘NZNC’

Speciality field - the new code ‘#NP’ for Nurse Practitioner

Registration No field - a valid Registration Number

Page 12: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 12 of 48

Nurse Practitioners can ONLY submit Special Authority forms if the form itself

specifies ‘from any relevant practitioner’

If a Nurse Practitioner tries to submit a form or completes part of a form which

they are not permitted to submit, then selection boxes will be greyed out and

a warning message ‘Current Selection is not Valid’ will be displayed.

New Merge Symbols for Screening Term Recalls

SetupIn/Out BoxOut Box DocumentDocument DesignerOpen Document

TemplateDocument TabInsert

New ‘Merge Symbols’ have been created for Patient Recalls associated with

Screening Terms. These will enable practices to include specific recall data in Front

Page documents and Outbox documents

The new merge symbols titled ‘Patient Recalls (RC)’ are accessed through

SetupIn/Out BoxOut Box Document Document Designer Open

Document TemplateDocument TabInsert

Use the Filter Drop down and set to Patient Recall (RC)

Existing and new Merge Symbols relating to recalls are listed in the format:

‘Screening Description – Date and Description (RC_SCN_ScreeningCode)’

Page 13: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 13 of 48

Once selected, the merge fields will display in the document template as shown below:

Aged Balance Summary Report

The following enhancements have been made to the Aged Balance Summary

Report. This is to enable practices which use Location Based Filtering to report on

account balances for each location.

Two report formats can now be created using the new field called Report Type.

Account level (current format)

Location Level (new format) which summarises all account balances at

Location level.

Mobile Phone can now optionally be included on the Account level report. A new

field called Phone Numbers has been introduced to allow the selection of which

phone numbers, maximum 2 numbers, appear on the report. The Phone Number

drop down can be selected when Report Type: Account Level is selected. The

following options are available:

Home + Mobile

Home + Work

Work + Mobile

The two new fields have been added to the Print Aged Balance Summary report as

shown below:

Page 14: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 14 of 48

GMS Changes – Phase 2

As per recent Ministry of Health advice to PHOs the ‘Time of Service’, ‘Location Type’ and

HPI numbers - HPI CPN, HPI Organisation ID & HPI Facility ID (HPI numbers are optional) -

will be provided to the Ministry of Health along with the GMS claiming data.

These details will be included in the reports that the Ministry sends to PHOs for claim

monitoring purposes. The details will also be used by the Ministry as part of the GMS

claiming and payment administration.

The following modules in Medtech32 have been updated to capture these additional

details.

Appointments/ Queue

Consultation

Patient Contacts

Invoice

Please note, an issue was identified during our Beta phase that Healthlink message

validation is rejecting these new data elements, therefore until this is resolved this

information will be excluded from the GMS claims file. However, in order to allow

practices to familiarise the new information capture the screen changes are retained.

Appointment/Queue

The Appointment Time or the Queue time will be taken as the Time of Service

by default when the invoice and claim is created

The Location Type can be filled when booking an appointment or when

adding a patient to the Queue

The Location Type will be defaulted to At Practice (AP)

Hint: The Location column within the Appointment Window can be moved to a

position that suits by dragging and dropping the column with the mouse.

Page 15: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 15 of 48

Consultation

The Consult Start time and the Location Type fields are added automatically

in the More tab of the consultation screen

The Start Time will be the time the consultation screen is opened but the user

can edit it to enter the actual consult start time if it is significantly different to

when the consultation screen is opened

The Location Type is entered automatically as At Practice (AP) however it can

be changed to reflect the actual location where the service was delivered,

by choosing from the following options.

- At Practice (AP) - default

- At Residence(PR)

- Off-site Emergency (ME)

- Other (OT)

Note: The Location Types are defined by the Ministry of Health and cannot be

changed by practices.

Page 16: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 16 of 48

Patient Contact

If a patient contact is created then the Time of Contact and Location Type can be

recorded in the Patient Contact screen.

The Time of Contact will be used as the Time of Service

The Location Type will be shown automatically as At Practice (AP) but can

be changed

Invoice

In previous versions the Date Seen field in the Invoice screen was used as the Invoice

Date and When Seen Date.

The Invoice screen has been enhanced to display the Invoice Date and the Date

Seen separately.

This means that the Invoice will now clearly show if a patient was seen on a date prior

to the invoice being raised.

If a practice does NOT have the ‘Allow backdating of invoices’ option

checked in the Location settings (SetupLocationLocation Settings Postal

and Accounting Details tabAllow backdating of invoices checkbox), the

Invoice Date field will be disabled and will always default to the current date.

If a practice has the ‘Allow backdating of invoices’ option checked, the

Invoice Date will show automatically as the current date. However if Date Seen

is modified then the Invoice Date will be updated to the Date Seen date.

Page 17: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 17 of 48

If you wish to choose a different date for the invoice, such as today’s date,

instead of Date Seen then it must be changed manually.

The Invoice screen also has the Time of Service and the Location Type fields added

and will only appear when a GMS related service, e.g. Consultation, is selected for a

Casual patient.

Note: These fields are mandatory when the patient status is Casual and a GMS service

is being claimed for.

The Date Seen, Time of Service and Location Type fields will display as follows:

If the Invoice is created for a Consultation which happened on the same day

then the latest Consult details will be presented in the Encounter section

If there is no Consultation record created on the same day, then the data will

be populated from the Appointment or Queue screens

If neither of the above exists then the Time of Service and the Location Type

fields will be left empty. These values can be entered manually or another

previous patient record can be selected from the Recent Patient Encounters

screen using the new ellipsis button.

In the event that a patient is to be invoiced before consultation notes are completed

and closed by the provider, the system will use the appointment or queue date and

time as the Invoice date and Time.

Page 18: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 18 of 48

For practices who invoice patients before they are seen by the doctor, the

Appointment time or Queue time will always be used as the Invoice Time

The Recent Patient Encounters screen will display the most recent consultations,

Appointment/Queue and Patient contacts by clicking on the ellipsis button as shown

below.

The screen will display the last four entries in each of the categories. Select the

Encounter for which the Invoice is being created for.

Page 19: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 19 of 48

Immunisation Schedule Updates The last Medtech32 build with Immunisation Schedule changes for July 2014 was

released before the 2014 Immunisation Handbook was available. Consequently some

new vaccine changes and catch up schedules do not fully correspond with the 2014

Immunisation Schedule.

New vaccine schedules which are affected are Hepatitis A Adult & Child vaccines,

Varicella vaccine, Meningococcal C vaccine, Meningococcal ACYW-135 vaccine

and Hepatitis B DLK vaccine.

This new release brings the immunisation schedules and catch ups in line with the

2014 Immunisation Handbook.

Catch up Schedule Updates

ModuleImmunisations Ref Existing Schedule Details Updated Schedule Details

1 Std CU 12-15 wks 1st Dose 2014

In previous versions the screen advised an age

range of 12-15 weeks but in fact the vaccine must

be given before 15 weeks.

Std CU 12-14 wks 1st Dose 2014

Changed screen description from 15 to 14 weeks, since

Rotavirus has to be given before 15 weeks.

2 Std CU 16wks-6mths 1st Dose 2014

In previous versions the screen advised an age

range of 16 weeks – 6 months but in fact can be

given from age 15 weeks onwards

Std CU 15 wks-6mths 1st Dose 2014

Changed screen description from 16 to 15 wks.

3 Std CU 7-11mths 1st Dose 2014

No Changes to this schedule.

4 Std CU 12-23mths 1st Dose 2014

The MMR dose is given 12 weeks after first

dose or at age 15 months whichever is

applicable.

The 2nd PCV is given 12 weeks after first dose.

Std CU 12-23mths 1st Dose 2014

There is a MMR added to first dose instead of 12 weeks

after first dose or at age 15 months whichever is

applicable.

The 2nd PCV (PCV, conj 13, 3m) will be given 8 weeks

after 1st dose, instead of the current 12 weeks interval.

5 Std CU 24-44 mths 1st dose 2014

Two doses of PCV are given with the 2nd dose as

given 8 weeks after the first dose.

Std CU 24-44 mths 1st dose 2014

Only one dose of PCV is required (PCV, conj 13, 6w). The

2nd PCV dose (PCV, conj 13, 3 m) that had to be given

after 8 weeks has been removed.

6 Std CU 45-59 mths 1st dose 2014

Two doses of PCV are given with the 2nd dose as

given 8 weeks after the first dose.

Std CU 45-59 mths 1st dose 2014

Only one dose of PCV is required (PCV, conj 13, 6w). The

2nd PCV dose (PCV, conj 13, 3 m) that had to be given

after 8 weeks has been removed.

Page 20: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 20 of 48

7 Std CU 5-7 yrs 1st dose 2014

The schedule age range is from 5 -7 years

Only DTaP-IPV can be given for all doses.

HepB is not required if DTaP-IPV-HepB/Hib vaccine

is given.

The last dose of HepB had to be given 7 months

after the 2nd dose of HepB.

Std CU 5-9 yrs 1st dose 2014

The schedule age range has been changed from 5 -7

years to 5 - under 10 years.

Either DTaP-IPV-HepB/Hib vaccine or DTaP-IPV can be

given for 1st, 2nd & 3rd doses.

Only DTaP-IPV vaccine can be given 6 months after the 3rd

dose of DTaP-IPV-HepB/Hib or DTaP-IPV vaccine.

HepB vaccine will not be required if DTaP-IPV-HepB/Hib

vaccine is given.

The last dose of HepB vaccine has been moved to be

given 8 weeks after 1st dose.

Since for this group either DTap-IPV-HepB/Hib or DTaP-IPV

can be given, it has been split into two different schedules

as follow:

Std CU 5-9 yrs 1st dose (with Hib) 2014

with DTap-IPV-HepB/Hib and no separate Hep B

Std CU 5-9 yrs 1st dose (no Hib) 2014

with only DTaP-IPV and separate HepB

Ref Existing Schedule Details Updated Schedule Details

8 Std CU 7 yrs+ 1st dose 2014

The schedule age range is from 7 years or older.

The 2nd MMR dose had to be given 8 weeks after

1st dose.

Td vaccine was available to be given 4 weeks, 8

weeks and 6 months after first dose.

The last IPV dose (3rd) had to be given 8 weeks

after the first dose of IPV.

Std CU 10yrs - 17 yrs 1st dose 2014

The schedule age range has changed from 7 years or

older to 10 years - >18 years.

The 2nd MMR dose has to be given 4 weeks after the first

one, instead of 8 weeks after 1st dose.

There is no Td vaccine anymore in the 2014 schedule. Even

Td that could have been given after 2 years of the 3rd

Tdap or Td dose has been removed.

A 4th dose of Tdap has to be given 6 months after the 3rd

dose or at age11 years

The last IPV vaccine that had to be given 8 weeks after 1st

Dose has been moved to be given 6 months after the 2nd

IPV dose or at age 11 years.

9 Std CU 18+ yrs 1st dose 2014

No such schedule exists in the 2011 catch up

schedule

Std CU 18+ yrs 1st dose 2014

New schedule has been created for administering

vaccines to adults who are 18 years and above.

1st dose of Td, IPV & MMR

4 weeks later 2nd dose of Td, IPV & MMR

4 weeks later 3rd dose of Td

6 months after 2nd IPV give 3rd IPV dose.

Page 21: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 21 of 48

Eligible & No Claims Vaccine Schedule Updates

ModuleImmunisations

Given below are the updated vaccine schedules for the new Eligible & No Claims

Vaccines:

Ref Vaccines Existing Schedule

Details Updated Schedule Details

1 Hep A Adult (Eligible &

No Claims)

2 doses – 2nd dose 4

weeks after first dose

2 doses – 2nd dose 6 months after first dose

2 Hep A Child (Eligible &

No Claims)

2 doses – 2nd dose 4

weeks after first dose

2 doses – 2nd dose 6 months after first dose

3 Varicella Eligible 2 doses – 2nd dose 4

weeks after first dose

2 doses – 2nd dose 6 weeks after first dose

4a Varicella No Claims

(Varilrix)

2 doses – 2nd dose 4

weeks after first dose

2 doses – 2nd dose 6 weeks after first dose

4b Varicella No Claims

(Varivax)

No such schedule

exists

>12months to 12 years, 2 doses – 2nd dose ≥3

months after first dose

≥13 years, 2 doses – 2nd dose 4 weeks after

first dose

5 Meningococcal C

Eligible

2 doses – 2nd dose 4

weeks after first dose

<12 months – 2 doses, 8 weeks apart + Booster

at 12 months of age.

>12 months – 1 dose

6a Meningococcal C No

Claims (NeisVac-C)

2 doses – 2nd dose 4

weeks after first dose

<12 months – 2 doses, 8 weeks apart (first dose

should not be given earlier than 8 weeks) +

Booster at 12 months of age.

>12 months – 1 dose

6b Meningococcal C No

Claims (Meningitec)

No such schedule

exists

<12 months – 3 doses, 4 weeks apart + Booster

at 12 months of age.

>12 months – 1 dose

7 Meningococcal ACYW-

135 Eligible

2 doses – 2nd dose 4

weeks after first dose

2 doses 8 weeks apart + Booster after 3 years +

5 yearly Booster thereafter.

8 Meningococcal ACYW-

135 No Claims

2 doses – 2nd dose 4

weeks after first dose

Healthy Children aged 9-23 months – 2 doses-

2nd dose 3 months after first dose.

Healthy Individuals 2-55 years – 1 dose is given.

9 Hep B DLK (Eligible & No

Claims)

2 doses – 2nd dose 4

weeks after first dose

3 Doses – 0, 1 & 6 months apart

PCV13 Data Mapping Issue Rectified

ModuleImmunisations

In previous versions there was an incorrect mapping between the PCV13 vaccines

and the 2014 Immunisation Schedule.

As a result of this, if a child were vaccinated under the old 2011 Schedule and then

moved to 2014 Immunisation Schedule (so that the child could be administered

Rotavirus vaccine), the 2011 Schedule PCV13 vaccine entered previously was not

displayed in the Immunisation screen.

This has now been corrected.

Out of Schedule Rotavirus Vaccine not Getting Displayed

ModuleImmunisations

In previous versions, if the Rotavirus vaccine (Rotavirus penta 3M) is entered via single

syringe (without selecting any schedules), this vaccine will not be displayed in the ‘All

Immunisation’ tab, although it was displayed in the Daily Record.

This has now been corrected.

Page 22: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 22 of 48

Br Parameter Issue

UtilitiesNIRNIR Message Transfer

Certain messages sent by Medtech32’s NIR Message Transfer Utility to the Orion NIR

system at the Ministry of Health was causing ‘Br Parameter’ error. This was caused by

re-sending old update messages to NIR.

This issue has now been resolved.

Duplicate Messages in Inbox

ModuleImmunisations

It was noticed that Pneumococcal vaccines under 2011 schedule was sending

duplicate incomplete messages into the Provider Inbox, this issue has now been

resolved.

Please note that as part of this resolution practices will see these duplicate

incomplete messages appear in the Provider Inbox one final time and can be

ignored requiring no action. This will not have any impact on the existing Provider

Inbox workflow.

Page 23: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 23 of 48

SMS Enhancements The following enhancements to Medtech SMS have been included within this release.

SMS’s can be previewed from the SMS Inbox/Outbox and Daily Record using

the Preview icon in the status bar, this means users no longer need to open

the message itself to view content

Keyword functionality has been added to SMS’s created from the palette

to save time when writing an SMS

SMS’s can now be resent from the SMS Outbox using the Resend icon or

Right mouse menu

The ability to view the remaining SMS credits has been provided using an

icon in the Status bar. This will allow the balance to be checked before

running SMS batches via Query Builder.

The SMS column has been removed from the Appointment book if the

practice is not activated for Medtech SMS

Page 24: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 24 of 48

New Preview Pane Feature

Introduction

A Preview Pane has been introduced to allow viewing information without having to

open the selected item.

The Preview Pane feature can be switched on/off and will also remember the last

screen location and size.

The Preview function is currently available in the following areas when an item in that

area is highlighted.

ManageMyHealth™ messages in the daily record

SMS conversations threads via the Daily Record

SMS conversations threads via SMS Inbox & Outbox

SMS Credit details

When first logging on after upgrade the Preview Pane will be displayed with basic

instructions on how to switch the feature on/off. Once read the information can then

be suppressed by clicking on the “Do not show instructions again” button to close the

Preview Pane.

The Preview Pane can be opened or closed by clicking on the icon displayed in

the status bar.

Page 25: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 25 of 48

Preview Content Displayed

ManageMyHealth™ messages

Module ClinicalDaily Record (F6)

The following ManageMyHealth™ messages will appear in the Preview screen if

highlighted in the Daily Record:

Patient and provider emails

Consultation notes (recorded by the patient)

Patient classifications (recorded by the patient)

Patient immunisations (recorded by the patient)

Patient medical warnings (recorded by the patient)

Patient medications (recorded by the patient)

Patient repeat prescription medication SMS messages

ModuleClinicalDaily Record (F6)

ManageMyHealthSMS Text Message ServiceInbox

ManageMyHealthSMS Text Message ServiceOutbox

When a SMS message is highlighted the associated SMS conversation thread

between the practice and the patient will be displayed.

Note: Each outward SMS from the practice is treated as a new SMS conversation. The

conversation will consist of a single outward SMS and all replies received from the

patient.

Page 26: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 26 of 48

New ManageMyHealth™ Message Forwarding Feature

Introduction

The ability to forward ManageMyHealth™ messages from one provider to another

has been introduced.

ManageMyHealth™ messages can be forwarded either automatically upon receipt,

or manually from within the received message. These features are described in more

detail in the following sections.

Setup Automatic Forwarding on ManageMyHealth™ Messages

[Main Menu]SetupStaffMembers ManageMyHealth Tab

The ManageMyHealth™ tab in the View Staff Screen now has a Message Forwarding

section where a date range can be specified to forward messages and the provider

who should receive Inbox - ManageMyHealth™ messages during the specified date

range.

This enables setting future forwarding periods instead of being limited to turning the

feature on/off as required. An example of this use would be setting a forwarding

period for an upcoming vacation rather than turning forwarding on as a last minute

activity before leave is taken. Complete the following items to create a new

forwarding rule:

Click on the New Forwarding Rule icon

Specify when the forwarding rule should start

Specify when the forwarding rule should finish

Select the ‘Forward To’ provider

Click Ok to save the new rule

Checks that are applied when creating forwarding rules:

The start date must be the current date or some date in the future

The finish date must be on or after the start date. If the start date and end

date are the same forwarding will ONLY occur for the specified date

The user cannot forward ManageMyHealth™ messages to a provider who is

forwarding messages within the same period

Only new messages arriving in the Provider Inbox after the rule applies will be

automatically forwarded

Page 27: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 27 of 48

Manually Forwarding a ManageMyHealth™ Message to another Provider

Providers can forward a received ManageMyHealth™ message to another provider.

Use the following instructions to complete this task in the ManageMyHealth™

message screen:

Select the message to be forwarded

Click on the Forward button

Select the Forward to provider

Include a reason description so that the recipient provider understands why

the message was forwarded

Click on the Ok button to complete the forwarding task

Messages with the status of Read, Received, Filed can be forwarded. The forwarded

message status will be displayed as Unread + Received in bold.

Notes:

1. The ManageMyHealth™ message cannot be forwarded if it has been partially

actioned or fully actioned or filed. The following message will be displayed

when a partially actioned or fully actioned message is forwarded.

“Messages that have been actioned or partially actioned cannot be

forwarded”

2. Reason is mandatory

3. An audit record will be recorded for every message forwarded.

Audit information for messages that have been forwarded

Forwarding audit information can be found by selecting the ManageMyHealth™

message to review and then using right-click Message Forward Audit.

This will show the forwarding reasons if the message has been forwarded from

another Provider, see the example below.

Page 28: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 28 of 48

Medtech32 ManageMyHealth™ Repeat Prescription

Management

Introduction

The ability to manage repeat prescription medications in a consolidated screen has

been introduced. Previously it was necessary to review and action each requested

medication individually.

Configure Repeat Prescription Request (Combine Medications)

If a practices wishes to enable the combined medication screen feature, the process

is as follows:

Confirm within the practice that all prescribers are happy to use the

combined screen as this will be a practice wide change

Email to [email protected] requesting that the combined

medication screen feature be enabled and ensure that the practice

name is included in the email.

The request will be acknowledged within one working day and actioned within two

working days. An email response will be sent to the practice once the feature has

been enabled.

View Repeat Prescriptions using the combined medication screen

ModuleInboxProvider Inbox / Provider Inbox

On the ManageMyHealth tab, a repeat prescription will now be shown in a single

combined repeat prescription record. When clicking on the repeat prescription item

a new screen will be presented showing all medications. From the Repeat Prescription

message screen the following actions are available:

1. Click on the ‘Approval All’ button to Approve all medications in the script

2. Click on the ‘Reject All’ button to Reject all medications in the script

- A Reject Reason must be provided, which will be emailed to the patient

3. Alternatively individual medications can be Approved or Rejected by clicking

on the associated radio buttons in front of each medication

4. Optionally a ‘Note to Patient’ can be added for individual medications

Page 29: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 29 of 48

Notes:

1. Once a medication request has been altered and saved, it cannot be altered

again

2. Approval/Rejection information is sent to the patient when the updates are

saved

ManageMyHealth™ will send an email to the patient indicating the progress

of their Repeat Prescription Request as updates are received. This email will

provide an indication of the number of medications that have been

approved, rejected, or still to be actioned.

Page 30: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 30 of 48

New ManageMyHealth™ Screening Feature

Introduction

SetupRecall / ScreeningScreening Terms

Medtech is pleased to announce the inclusion of a ManageMyHealth™ screening

module which allows the dissemination of Screening information between

Medtech32 and ManageMyHealth™. This will allow uploading of screenings to

ManageMyHealth™ which can be viewed by patients and External Healthcare

Providers via SEHR. Patients and External Healthcare Providers can also record

screenings that will in turn be sent to Medtech32 to be reviewed within the provider /

patient inbox.

The screenings received from Patients and External Healthcare Providers will have

#PAT and #EHP in the provider field. The #EHP and #PAT will be automatically setup

as providers in the staff setup as part of this upgrade.

To use this feature the practice will be required to complete the following steps:

Map screening terms defined in Medtech32 to those used in

ManageMyHealth™

Choose which screening terms to upload to ManageMyHealth™ and which

terms to download from ManageMyHealth™

Mapping of Screening Terms

For ManageMyHealth™ to be able to identify and exchange screening terms with

Medtech32 a common screening identifier is required between Medtech32 and

ManageMyHealth™ using SNOMED-CT, an international clinical term coding system.

SNOMED-CT codes for common screening terms have been included in Medtech32.

Refer to the table at the end of this section for a list of these terms.

Follow the process below to associate a SNOMED-CT code with common mapping

terms:

1. SetupRecall / ScreeningScreening Terms

2. Select the appropriate screening term

3. Select the View Screening Term measurement tab

4. In the measurement tab, click the ‘View’ button

5. From within the View Measurement Value screen select the relevant SNOMED-

CT term available under the ManageMyHealth™ Health Indicator Mapping

section.

6. Click on Ok to save the mapping update

A visual representation is shown below:

Page 31: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 31 of 48

The following screening terms which are common to SNOMED-CT and

ManageMyHealth™ have been made available in the SNOMED-CT mapping table:

Laboratory Results:

Total Cholesterol HDL LDL

Triglycerides HbA1c Glucose

General Screening:

Body Mass Index Body Weight Body Height

Waist circumference Smoking Status PHQ9 Depression Score

Blood Pressure (Systolic and Diastolic)

Peak flow rate (respiratory)

Alcohol consumption

Assessments:

Diabetic annual review Assessment for risk of

coronary heart disease

Assessment for risk of

cardiovascular disease

Notes:

When mapping the SNOMED-CT code for Height please ensure that the unit of

measure is set to either centimetres or metres depending on which

measurement is used

Page 32: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 32 of 48

Patients are only able to provide General Screenings which are sent to their

Provider for review and optionally saved to the Medtech32 patient record

Each Measurement must have the Units field filled when they configure

SNOMED

Enable the Exchange of Screening Terms with ManageMyHealth™

ManageMyHealthSetupManageMyHealth/ManageMyHealth Export Defaults tab

For Screening information to be exchanged between Medtech32 and

ManageMyHealth™ the practice must enable this feature on the

ManageMyHealth™ configuration page, as shown below.

1. Enable screening exchange with ManageMyHealth™ by ticking the screening

item on the ManageMyHealth Export Defaults tab

2. Click on Ok to save this setting to Medtech32

3. Once Screening is ticked then the Screenings Upload/Download tabs

become active to allow the selection of which Screenings can be Uploaded

and Downloaded

Page 33: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 33 of 48

Configuring Upload Screening Terms Rules

ManageMyHealthSetupManageMyHealth/ManageMyHealth Screenings Upload

tab

Once screening terms have been mapped to their ManageMyHealth™ counterparts

the practice will be able to select which Screenings will be uploaded to

ManageMyHealth™.

The screen shown below allows the practice to define

Which screening terms (with measurements) to upload

The screening event date when screenings should be uploaded from (e.g.

upload all Cholesterol events starting from the 1st January 2010, inclusive)

When the system is first configured the ‘Apply to All’ checkbox will be available.

Once this is ticked and the ‘OK’ button is pressed, the system will apply the screening

configuration for the specific Screening Term to all existing registered patients in

ManageMyHealth™ patient portal. This checkbox will be greyed out and made un-

selectable after this.

The ‘Applied From’ column in each Screening Term will display the date on which the

‘Apply to All’ checkbox was selected and the screening configuration was applied to all

ManageMyHealth™ registered patients.

Once a SNOMED-CT Mapping configuration for a screening term has been uploaded,

any future changes to the mapping will be applicable ONLY to newly registered patients

in ManageMyHealth™ patient portal.

Configuring Download Screening Terms Rules

ManageMyHealthSetupManageMyHealth/ManageMyHealth Screening

Download tab

Once screening terms have been mapped to their ManageMyHealth™ counterparts

the practice will be able to select which Screenings will be downloaded from

ManageMyHealth™.

The screen shown below defines

Which screening terms (with measurements) can be downloaded

Whether these screening events should be automatically filed or whether the

provider needs to manually file screening events as they are received

Page 34: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 34 of 48

The Applied From column will display the date from which the Screening term

will be downloaded from ManageMyHealth™

Note: For the purpose of downloading, a ManageMyHealth™ screening

measurement can only be associated with a single Medtech32 screening term. For

example if the practice has two Height Screenings terms (HT & HE) only one Screening

term can receive downloads from ManageMyHealth™.

Configuring Screening Term Exchange Rules for Individual Patients

ManageMyHealthPatient Registration

The exchange of screening terms can also be set at the patient level to provide the

ability to override the general practice configuration where required.

Notes:

1. The process of specifying upload and download screening terms for individual

patients follows the same process defined in the above two sections

2. Once patient screening terms exchange rules have been setup, these rules

can only be changed by suspending the patient’s registration temporarily

3. Access the exchange settings for individual patients via the

ManageMyHealth™ Patient Registration Screen shown below:

Page 35: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 35 of 48

Restricting the Upload on Individual Screening Events

If an individual screening event is marked confidential it will not be uploaded to

ManageMyHealth™. Refer to the New Screening Entry screen below:

Note: If a screening entry is marked confidential then those will not be exported via

GP2GP and will be displayed in Red. Invalid screening entries which were previously

displayed in red will be displayed in Maroon bold italics to be differentiated from the

confidential ones.

Page 36: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 36 of 48

Automatic Filing of Screenings Received from ManageMyHealth™

If a screening message is received from ManageMyHealth™ and the screening term

has been configured for automatic filing then the screening records will be

automatically created in Medtech32. The message will also be highlighted with the

type ‘Screening (Auto)’ to highlight this information.

If a ManageMyHealth™ screening message is opened that was automatically filed,

the following information will be displayed:

Page 37: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 37 of 48

Manually File Screenings Received from ManageMyHealth™

If the screening message is received from ManageMyHealth™ and the screening

term has been configured for manual filing then the provider is required to assess the

message in the ManageMyHealth™ Message inbox and save the appropriate

screening events manually. Below is the inbox view of a message that needs to be

manually filed.

Below is the screen for screening messages that need to be manually filed, the

provider will need to assess all content in this screening message and manually file

the appropriate screen events.

Note: Any screening entries entered by patients into ManageMyHealth™ and

downloaded into Medtech32 will NOT be displayed in the GP2GP Export window.

Page 38: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 38 of 48

Medtech32 ManageMyHealth™ Recall Management

Introduction

Medtech is pleased to announce an enhancement to Medtech32 to send recall

reminders to patients via ManageMyHealth™.

Patients can be sent a recall reminder email via the patient’s configured email

channel. When the patient responds, the reminder response will be written to the

Recall Contact list. This enhancement is described in the following sections:

How to Use the Enhanced Recall Management Module

Revised Recall Contact List

ModuleRecalls/ScreeningRecall Contact List

A new button has been added to allow the sending of recall reminders to

ManageMyHealth™ registered patients. The Recall contact list has also been

enhanced to present more information and to allow the sending of recalls via

ManageMyHealth™.

New columns that have been added:

1. Patient’s mobile number

2. MMH displays the ManageMyHealth™ template used if the recall was sent via

ManageMyHealth™

3. MMH Reg, identifies if the patient is registered on ManageMyHealth™

4. Reminder Response, the patient’s response to a recall via ManageMyHealth™

(if one has been received)

5. Response Date, the date the response was received from

ManageMyHealth™

Columns that have changes:

1. The column # has been changed to R#. This column displays the number of

times a recall was rescheduled.

2. Contacted has been renamed Last Contacted to provide better clarity.

3. Contacted Date has been renamed Last Contacted Date to provide better

clarity.

Figure 1: Recall Contact Screen (Part 1)

Page 39: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 39 of 48

Figure 2: Recall Contact Screen (Part 2)

Using ManageMyHealth™ to Send Recall Reminders

Module Recalls/ScreeningRecall Contact List

A new MMH icon has been added to allow the sending of recall reminders to

ManageMyHealth™ registered patients, the recall contact list also displays recall

responses received from the patient. When clicking the MMH icon, Recall reminders

will be generated for the following patients:

1. Patient Recalls where no contact has been made

2. Recalls for patients registered in ManageMyHealth™

3. Recalls for where a Recall ManageMyHealth™ template exists

After the recall reminder list has been sent to ManageMyHealth™ the following

information for processed recalls will be updated:

1. The patient recall will be marked as being contacted

2. The Last Contacted column will be updated as ‘MMH-email’

3. The Last Contacted Date with the current date

Activities which Occur after Recall Reminders are generated

The following activities will potentially occur as the result of a recall reminder being

generated.

Activities before the patient is contacted:

1. An entry in the patient outbox will be created for the recall reminder sent to

ManageMyHealth™

2. ManageMyHealth™ receives the Recall Reminder response from Medtech32

and then adds the additional details in the Reminder template

Patient Activities:

1. ManageMyHealth™ sends a recall reminder email to the patient’s personal

email to inform them that they have received a recall reminder in

ManageMyHealth™

2. The patients can log into ManageMyHealth™ and view the Recall Reminder

3. The Recall Reminder will have a link to create an appointment in

ManageMyHealth™. The patient can then use this link to create an

appointment for the recall.

Page 40: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 40 of 48

Activities after the patient views the recall:

4. A Recall reminder response of ‘Appointment Booked’ will be sent to

Medtech32.

5. If the patient views the reminder but did not make an appointment then a

status ‘Read’ will be sent to Medtech32.

6. The Reminder Response column in Medtech32 will be updated with the

response, either ‘Appointment Booked’ or ‘Read’

7. If the Reminder Response column has status of ‘Appointment Booked’ or

‘Read’ then the ‘Patient Contact’ Checkbox if unticked will display the

following warning message.

“The selected Recall has been sent via MMH and a response has been

received, therefore this recall cannot be resent again through MMH, SMS,

Letter & Phone”.

8. The recall can be resent via MMH, SMS, Phone & letter when the Reminder

Response column has a status of Unread.

9. The Reminder Response Date will be updated with the date the Reminder

Response was received.

Note: The Reminder Response column will be ‘Unread’ by default.

10. An Inbox entry will be created for the reminder response received from

ManageMyHealth™ as shown below

Page 41: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 41 of 48

Presentation of Patient Recalls

ModuleRecalls/ScreeningPatient RecallsView Patient Recall

The patient recalls module has been enhanced to included additional auditing

information. The Audit Tab on the Patient’s recall screen now includes an Audit Log

button. The fields listed below in the Recall Contact List and Patient Recalls screens

will be recorded in the Audit Log.

Audit Log Fields

Patient Recalls

Recall In, Next Due, Note, Provider, Cycle, Do Not Upload to MMH

Recall Contact List Module

C#, Last Contacted Date

Page 42: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 42 of 48

The Audit information is also available in the Recall contact List in Medtech32.

To view the Audit information, right click on the record and choose the Audit option

from the menu.

Note:

1. If there have been no changes to a recall record, then ‘no information’ will

appear on clicking the audit option.

2. The audit is saved only when the recall contact list screen is closed/or

refreshed from filter.

Page 43: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 43 of 48

Configure Recalls Uploaded to ManageMyHealth™

In Medtech32, each of the following screens has a checkbox (Do Not Upload Recalls

to MMH checkbox / Do Not Upload to MMH checkbox) where it can be specified

whether patient specific recalls should be sent to ManageMyHealth™ or not.

By default ALL relevant patient recalls will be uploaded.

To exclude a record or records from the upload it is necessary to tick this checkbox

Configure Vaccine Group

ModuleRecalls/ScreeningVaccine Group

Configure Vaccine

ModuleRecalls/ScreeningVaccine

Page 44: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 44 of 48

Configure Screening

ModuleRecalls/ScreeningScreening Term

Configure Auto Recall

SetupRecalls/ScreeningAuto Recall

Page 45: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 45 of 48

Configure Patient Recall

ModuleRecalls/ScreeningPatient Recalls

Configure ManageMyHealth™ Recall Templates

Recalls Reminders between Medtech32 and ManageMyHealth™

SetupIn/OutboxOutbox Document

Note: ManageMyHealth™ Recall templates must be created before you can use this

feature

The Recalls Contact list module has been enhanced to allow practices to send recall

reminders via ManageMyHealth™ and receive associated acknowledgements.

A new document template of type MMH has been added to the outbox document

designer in Medtech32: Practices must setup new templates for ManageMyHealth™

recall reminders with a format type of MMH.

ManageMyHealth™ templates must be attached to recalls generated by Screenings

and Immunisations.

Page 46: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 46 of 48

Screenings Setup

SetupRecall/ScreeningScreening Terms/Main tab and Outcome tab.

Vaccine Group

SetupRecall/ScreeningVaccine Group

Page 47: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 47 of 48

Vaccine

SetupRecall/ScreeningVaccine

Page 48: Release Notes - Medtech Global · Release Notes Medtech 32 Version 20.12 ... Medtech32 Release Notes, ... Practitioners to Invoice and generate Claims for those services falling under

© Copyright Medtech Limited Page 48 of 48

Resolved Issues The following general issues have been resolved within this release:-

If a doctor entered several screening entries of the same type (e.g. BP

readings) over a period of time into the consultation notes on the same day,

the information was being overwritten in the screening tab. This has been

rectified.

If a payment was being entered into the system at the same time as the

banking was being closed off, the payment was being omitted from the

banking. This has been rectified.

External Name merge symbol was not working when printing labels.

Service Analysis report heading was misaligned.

‘This Accident Only’ function was not working within A/C Holder Account

module.

For ManageMyHealth™ repeat medications the File button had to be pressed

twice to process.

The limitation of sending a large number of SMS’s at the same time via Query

Builder has been resolved.

For further information, or any other queries regarding the changes in this release,

please contact Medtech Support via one of the follow options:

Via the Medtech32 application [Help ► Contact Support]

By email to [email protected]

By fax to 0800 MEDTECH (633 832)

By phone on 0800 2 MEDTECH (633 832)