N a n n e t t e N a u g h t N o v e m b e r 6 , 2 0 1 4

Re-Imagining Library For Visibility, Viability, & Relevance in an Electronic World

S N O W & L i b r a r y ’ s A n n u a l “ B u i l d T H E S t a n d a r d ” D e b a t e

1st Week of November . . . Time For

D o m a i n W i d e S t a n d a r d s . . . D i g i t a l U n i v e r s e

BUT . . . A Personal Epiphany

R e a l l y R e a l . . . R e a l Q u i c k

And now . . . OH NO ! ! !

Few Moments of Hyperventilation Follow

Sky begins to clear But then . . .

Cowgirl is an attitude really, a pioneer spirit, a special American brand of courage. The cowgirl faces life head on, lives by her own lights and makes no excuses. Cowgirls take stands. They speak up. They defend the things they hold dear. A cowgirl might be a rancher, or a barrel races, or a … But she’s just as likely to be a checker at the local Winn Dixie, a full-time mother, a banker, an attorney, or an astronaut. — Dale Evans

I ’m a cowgir l I remember . . .

Or a librarian

Working Dogs not Wolves

Fears Facts

• Cut Costs Down to Size

• Meet Users Where They Are

• Turn Predators into Friends

• Reject One-Size Fits All

• Unsustainable Costs

• Declining Usage

• Presence of Viable Alternatives

• Changing Patron Demands

Now not circa 1998

Past Present

• Actor: Patron/User

• Perspective: THE World

• Sequence of Inquiry: It Depends on Whim/Need/Context

• Technology: Services Platform with Knowledge & Management

• Actor: Librarian

• Perspective: THE Library

• Sequence of Inquiry: Find, Identify, Select, & Obtain

• Technology: Integrated Library System with Inventory Control

• Fear is Factored Out

• Needs are Defined

• It’s Now or Never

So . . .

What’s Next?

S UCCESS = M odel + Pr ocess Time to Call It Like It Is . . .

F o r R e s o u rc e s & P a t r o n s F o r L i b r a r y & K n o w l e d g e

A Model . . .

Patron

Knowledge

Resource

B e h a v i o r s f o r V i s i b i l i t y , V i a b i l i t y , & R e l e v a n c e

A Process . . .

What to Keep

Guides to

Follow

What to Change

The Model . . . M arbles NOT Leg os

I m a g i n a t i o n i s D i s r u p t i v e

BUT 1st . . . A Word of Caution

“Successful disrupters are people who are capable of an active imagination . . . They begin by reimagining their world by reframing the problem in a way no one has reframed it before.”

— Malcom Gladwell

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS Connect Collect

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS

THINGS

In & Of Themselves

Often Present in The System

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS

THINGS

In & Of Themselves

Present as Representations in The System

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

THINGS

In & Of Themselves

Sometimes Present/ Sometimes Representations

in The System

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS

Intellectual Constructs

Related to Things & Representations of Things

in The System

Present as Relationships in The System

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS

Anthologies & Databases

Inventories

Journal Issues & Conference Proceedings

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS

Cars, Kitchens, & Houses

Flocks, Herds, & Grocery Lists

Laptops, cable sets, & tablets

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS

Organizations

Institutions & Providers

Class Lists

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS

Cities & States

Malls

Libraries and Branches

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

Weddings

Conferences

Classes

RESOURCES PEOPLE

Internet-Enabled

DEVICES Geographic

PLACES EVENTS

SUBJECTS

Subject Lists (Dewey/LCSH/

MeSH)

Controlled Vocabs (Format, Media Type)

Fictional Things (Red, Rabbit Hole) &

Amorphous Groups (Family, Region)

The Process . . . aka B ehaviors which lead to S uccess

D i f f i c u l t , O f t P a i n f u l . . . O u r A t t i t u d e i s a l l w e c a n C o n t r o l

BUT 1st . . . A Few Words of Caution

Now not circa 2010

Old Behavior Suggested Change

• Scope: Right-Size, Extensible, Library Services Platform

• Needs Defn: Conversations, POCs, & Service Agreements

• Implementation Methodology:

Managed, Phased Agility

• Provider: SaaS Partners with Internal Super Users AD

• Scope: One-Size Fits All Library System

• Needs Defn: RFPs, Demos, & Contracts

• Implementation Methodology: One-Time, Massive Migration

• Providers: System Vendor with Gap Filling Point Solutions PRN