regional office presentation_china
TRANSCRIPT
Regional Sourcing Office Supplier Quality Engineering
Operational Review Report Out
North East Asia - China
ISQ Managers Quality Meeting
9.24.2008
Human Resources - Organization
Secretary SQYang Lingjuan
ManagerSQE
Ling Hang
Senior ManagerSQE
Liu Zhu
Asst. ManagerSQE
WU Ye
Asst. ManagerSQE
Li Hualiang
Asst. ManagerSQETBD
Asst. Manager SQETBD
Asst. ManagerSQE
Wu Minglei
Asst. ManagerSQE
Zhang Tao
Asst. ManagerSQE
Sun Hongwu
Asst. ManagerSQETBD
Asst. ManagerSQE
Ren Lihua
?
?
?
?
ManagerSQE
Jia Honglin
Asst. ManagerSQE
Che Jianfu
Asst. ManagerSQE
Mao Liang
Asst. ManagerSQE
Han Suzhen
Asst. ManagerSQE
Zhou Qiang
Asst. ManagerSQETBD?
Asst. ManagerSQE
Chang Jian
Asst. ManagerSQE
Yang Hongyu
Asst. ManagerSQE
Shen Yi
Asst. ManagerSQE
Wang Baoning
Asst. ManagerSQE
Ou Yang
ManagerElectrical SQE
Su Shujun
Senior ManagerSQE
Zhao Xiaomin
Asst. ManagerSQE
Liu Wuchen
Interior/Electrical SQ
ManagerInterior SQEZhi Yangjun
Asst. ManagerSQETBD
Asst. ManagerSQE
Ding Xiangdong
Asst. ManagerSQE
Cao Yangfeng
?
Powertrain SQ
General ManagerPeter Zhou
Chassis SQ
Senior ManagerSQE
Xing Yu
Shanghai Office 35
Beijing Office 12
Taiwan Office 2
China/Tawian SQ
Asst. ManagerSQE
Zhang Ge
Asst. ManagerSQE
Chen Tu
China/Tawian SQ
Human Resources - Organization
General ManagerPeter Zhou
Secretary SQYang Lingjuan
Asst. ManagerExterior SQE
Sun Xin
Asst. ManagerExterior SQE
TBD
Asst. ManagerBIW SQECai Hailin
ManagerExterior SQE
Rong Jinghua
Senior ManagerSQE
Li Zhiqin
ManagerSQE
Zhao Chen
Mopar QualitySQE
Jeff Yin
Asst. ManagerSQE SEMSong Ying
SecretarySQ
Li Xiaman
China/Tawian SQ
Taiwan SQ
?
Asst. ManagerSQE
Jason Chung
BIW/Exterior SQ
ManagerSER
Li Dan
Asst. ManagerBIW SQEMa Hui
Asst. ManagerBIW SQEZhao Kai
Senior ManagerSQE
Zhang Hao
SQE ManagerTaiwan Ben Hsu
Beijing Operations SQ
Shanghai Office 35
Beijing Office 12
Taiwan Office 2
Senior ManagerSQE
Hang Ling
Human Resources – Hiring / Retention
Three activities being done to increase the retention rate:1. Providing Chrysler System Knowledge Training Regularly2. Providing Six Sigma Green Belt / Black Belt Training Continuously3. Providing Attractive Career Path Internally
Three suggestions on how to improve overall retention rate:1. Providing a Global Exchange Program for High Potential Employee2. Improving Headquarter Communication Channel vs. RSO3. Sponsoring Employee Continuous Education Program
2006 2007 2008# of Employees 13 19 32# of New Employees 6 18 16# of Resigned Employees 0 5 5Total 19 32 43Retention Rate 100% 84% 88%
2005 2006 2007 2008 2009 2010
Plan
POs Issued w/Released Volumes
Value of Business1
$xy million estimated 2008 savings(MCM + Other)
Value of Business: $abc millionSupplier Locations: 129Part Numbers: Over 1000
Highest VOB Components:• Aluminum Wheels• Radios• Wiring• Amplifiers• Antennas• Electronic Modules• Mopar Side Steps
Supply Base
PO Data N/A
$abc M
$abcd M
$abcd M
$416 M
$xyz3 M
12008-10 targets based on current VOB and exclude related savings
$abc7 M$abc M
$abc M
Human Resources – RSO Manpower Planning
Human Resources – RSO China Manpower Planning
Beijing
Shanghai
Taiwan
Total
Projected # of Supplier Mfg. Locations
Mfg Locations per SQE
2008
16
115
9
49
129
3
2009
38
214
12
59
228
4
2010
43
307
13
59
342
6
(As of Sep 2008) Human Resources
Required Current
12
35
2
49
-
-
12
29
2
43
-
-
Operational Status- Export Suppliers Map
3 in LiaoNing Province
17/4 in JiangSu Province
2/1 in AnHui Province
12/3 in ZheJiang Province
4/1 in BeiJing
1/1 in HuNan Province
2 in FuJian Province
15/1 in GuangDong Province 5/4 in Taiwan
17/19 in ShangHai
3 in TianJin
3 in HeBei Province
1 in SiChuan Province
3 in ShanDong Province
2/1 in HuBei Province1 in ChongQing
1 in HeNan Province
1/1 in JiLin Province
36 in Japan
57 in Korea
Total 129 Exporting Suppliers in China & Taiwan
Common Source Evaluation Status
843 CSE in Total
Year to date through August 31, 2008
91 in Jiangsu area
162 in South Korea
79 in Beijing area
6 in Hunan area
38 in Taiwan
33 in Hubei area121 in Shanghai area
20 in Sichuan area73 in Zhejiangi area
58 in Guangdong area
16 in Auhui area
32 in Fujian area
5 in Henan area
36 in Jilin area
29 in Liaoning area
1 in Heilongjiang area
30 in Shandong area
1 in Inner Mongolia area
3 in Shanxi area
3 in Guizhou area
4 in Jiangxi area1 in Guangxi area
1 in Shan’xi area
ISQ Supplier Assessments
206
455
44 79108
27154
105
2005 2006
843
2008
Supplier D
evelopment
Supplier D
evelopment
Supplier fully approved
Supplier acceptable for business with development plan
Supplier rejected
• 128128 SD kicked-off• 8888 fully developed•102102 days on average to complete SD• Average result before SD:
• China/Taiwan: 75%• Korea: 84%
• Average result after SD:• China/Taiwan: 90%• Korea: 90%
International Supplier Quality continues to grow its supply base capability in order to satisfy the increasingly aggressive demand for LCC sourcing
713
102
450
161
2007Year to date through July 31, 2008
86
174
537
113
266
459
118
88
(88)
Operational Status – Supplier Development
Major Supplier Quality Activities
Component Supplier Name
Program
AVOB Savings P.O. Date
PSO MRD
RCB Steering Gear
CAAS JK Million U$
Million U$
7/30/2008 9/15/2008
1/19/2009
Cover ZPA WK/NB WH
Million U$
Million U$
2/20/2008 7/18/2008
12/9/2008
Shift Knob Fangle JS/JC PM/MK
Million U$
Million U$
11/25/2007
6/30/2008
10/30/2008
Weather Strip Qiangdao Meide
JK Million U$
Million U$
12/6/2007 8/29/2008
11/30/2008
Component Issue or Complaint
Source Root Cause
Corrective
Action
Date Open
Date Closed
Name Plate Ningbo Swell
Letter stick with back paper Missing letter on vehicle
3CPR L2Yard hold
Silicon oil on back paper
8/19/2008
9/12/2008
LCD_Display Promate
Display failure Yard hold 1
Unstable fluctuating voltage
8/13/2008
9/8/2008
6-DVD Alpine Dalian
Radio Internal Fault, etc.
NCT 15
closed 4 open
Structure misalignment, etc.
NA NA
Advanced
Current
Swell-3CPR
Promate Issue
NCT Reduction Method
China Supplier Quality Tool TrainingChina Supplier Quality Tool Training
Six Sigma TrainingSix Sigma Training
JV Support Activities – BBDC Engineer TrainingJV Support Activities – BBDC Engineer Training
Chrysler Local Engineer TrainingChrysler Local Engineer Training
Best Practices – Training/Local Special Efforts
Technical SeminarTechnical Seminar
TS16949SQAS
LPADFMEA
PFMEACONTROL PLAN
EMP(ERROR/MISTAKE PROOFING)
INCOMING AND OUTGOING MATERIAL
PPAP
FPSC
KEY CHARACTERISTICS
LINE SPEED DEMONSTRATION
8 STEP CORRECTIVE ACTION
PV
FOREVER REQUIREMENTS
PROCESS CAPABILITY
APPEARANCE
PREVENTATIVE MAINTENANCESUPPLIER WARRANTY PARTS PLAN
PART INSPECTION STANDARD
SQAPSQAP
TOOLING, EQUIPMENT, GAGES ENGINEERING STANDARDS TRACEABILITY AND PACKAGING
KEY PERSONNEL WORK INSTRUCTIONS AND KEY PERSONNEL TRAINING
PSO APPROVAL
SQAP GATE REQUIREMENTSIn Total, 1191 People from 279 Local Companies.
From Jan.01, 2005 to Sep. 25, 2008
294 Headcount/148 Suppliersby today
Sep. 2008
436 Headcount/207 Suppliers
2007
423 Headcount/128 Suppliers
2006
2005
38 Headcount/20 Suppliers
Coach Suppliers To Use Quality Tools
China Supplier Quality Tool TrainingChina Supplier Quality Tool Training
Six Sigma TrainingSix Sigma Training
JV Support Activities – BBDC Engineer TrainingJV Support Activities – BBDC Engineer Training
Chrysler Local Engineer TrainingChrysler Local Engineer Training
Best Practices
Technical SeminarTechnical Seminar
=> SQAP Training in Year 2006 at NEA => SQAP Training in Year 2007 at BBDC
=> Supplier Training Week 2006 => Supplier Training Week 2007 => SQAP Training at BBDC/NEA
Year 2005 – Year 2007
No. of Attendees
Year 2006
Year 2007
(10) (9) (7) (63) (55)
Total 204 headcounts/104 suppliers
Year 2005
SQAP SQAP STW
(50)
STW
SQAPSQAPSQAP
1010
2936
86
149
204 (89 suppliers)
Coaching BBDC’s China Local Suppliers
Year 2005 – Year 2007
No. of Attendees
(19) (20)
Year 2005
SE SQAP
SE
Year 2006
Year 2007
(25) (40)(2)
LPA(2) (2) (15) (3) (2) (21)
S Q A P
STW
SD
(24)
SDRotation Training
CG Req. Training
=> SE: Supplier Evaluation, => SQAP: Supplier Quality Assurance Process
=> LPA: Line Speed Demonstration => 3CPR: Third Party Containment and Problem Solving => SD: Supplier Development => STW: Supplier Training WeekTotal 205 headcounts
SQAP 3CPR
3049
69
9496
136
138140
155158
160181 20
5
Coaching BBDC’s Quality Engineer
China Supplier Quality Tool TrainingChina Supplier Quality Tool Training
Six Sigma TrainingSix Sigma Training
JV Support Activities – BBDC Engineer TrainingJV Support Activities – BBDC Engineer Training
Chrysler Local Engineer TrainingChrysler Local Engineer Training
Best Practices
Technical SeminarTechnical Seminar
No.
Year 2007
Year 2008
=> Chrysler engineers have been invited on regular SQAP trainings.
=> Chrysler engineers have been invited for Supplier Training Week for 2007 and 2008.
=> SE, SQAP Trainings have been arranged specially for engineering team.
6
31
(25)
SQAPSTW
185
(77)
SQAP
108
(77)
SE
Coaching Chrysler Local Engineer
China Supplier Quality Tool TrainingChina Supplier Quality Tool Training
Six Sigma TrainingSix Sigma Training
JV Support Activities – BBDC Engineer TrainingJV Support Activities – BBDC Engineer Training
Chrysler Local Engineer TrainingChrysler Local Engineer Training
Best Practices
Technical SeminarTechnical Seminar
Status of 6 Sigma Certification
No Certi.
29GB 15
BB3
GB Supplier
5
Chrysler SQE and Local Suppliers
Certification Status byDec. 2008 (47 China SQE)
GB 15
BB3
No Certi.
29
No Cerfri.
31GB 7
BB18
GB Supplier
5
MBB1
GB 7
BB18
MBB1
No Certi.
31
Certification Status ByAug. 2009 (57 China SQE)
Chrysler SQE and Local Suppliers
Certification Status in Jan, 2007 (32 China SQE)
No Certi. 24
BB3GB
5
BB32
MBB1
No Certi.
2
GB 22
Planning on Further Belts Skill Development
GB 7
BB18
MBB1
No Certi.
31
Certification Status ByAug. 2009 (57 China SQE)
Reduce No. from 31 to 2
Increase No. from
7 to 22
Increase No. from 18 to 32
No change
No Certified SQE Green Belt Black Belt Master Black Belt
Enhance Training
Training in house Training in house No plan yetInitiate internal training
Coaching by MU Coaching by MU No plan yetSupport by MU
Conclusion Get more benefit with qualified SQE and save the training investment
Add 15 projects Add 14 projects No changeDo more projects
29
14
(31)
(7)
(18)
China Supplier Quality Tool TrainingChina Supplier Quality Tool Training
Six Sigma TrainingSix Sigma Training
JV Support Activities – BBDC Engineer TrainingJV Support Activities – BBDC Engineer Training
Chrysler Local Engineer TrainingChrysler Local Engineer Training
Best Practices
Technical SeminarTechnical Seminar
Seminar PurposeSeminar Purpose
Enhance SQE’s Knowledge
Improve Cooperation
Share Lessons Learned
Bridge Communication with Key Suppliers
Target SupplierTarget Supplier
Chrysler Business Partner
Key Supplier
Leading Industry Company
Focusing on Tech and Mfg.
China Supplier Technical Seminar
Training Certificate
Seminar Performance
10
32
12032
16
2006 2007
Attendee Information 2006-2007Attendee Information 2006-2007
0
1
2
3
4
5
Machining Forging Casting Heattreatment
Rubber SurfaceTreatment
ElectricalControl
Training CertificateTraining Certificate
Sem
inar
Sco
peSe
min
ar S
cope
SEMINAR SUMMARY
Quality Purchasing Engineering
June 12Chassis system control
ALUMINUM wheel manufacturing technology
ALUMINUM wheel product technology
Taper Roller Bearing Manufacturing process
Seminar Topic
July 6
May 15
April 22
DateSupplier NameCommodity
China Supplier Technical Seminar 2006
RCB Steering Gear Product and Process Technology
Piston Design and Manufacturing Technology
EMS, Gasoline Direction injection and MPI
Rubber Mount Manufacturing Process
Steering Half shaft Design and Manufacturing Technology
Piston Design Process
Driveline System Product Technology
Gear Heat Treatment Technology
Seminar Topic
June 22
Nov.2
Aug 31
July 20Siemens VDO
June 29
June 15
May 25
May 31
DateSupplier NameCommodity
China Supplier Technical Seminar 2007