reflections 1-4
TRANSCRIPT
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Reflections by Christina RamnauthMAN 3025 – Principles of Management
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…or is it?...
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I don’t have time to wait on this
line!
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Did I hear correctly?
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That’s absurd!
Mind your own business!
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• Communication
• Ethics
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Transferring information, meaning, and understanding from sender to receiver.
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• Oral communication• Can be misinterpreted
• Interpersonal barriers• Language
• Emotions
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• What is moral vs.
What is business conduct
• Can sometimes overlap with what is legal
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• Utilitarian Approach• Best interest of the majority
• Magnitude of the consequences
• What you anticipate the impact of an outcome will be for a certain action
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• What was learned?
• What can be changed?
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• Panic Frustration
• Frustration Anger
• Irrational
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• Calm
• Composed
• Empathize
• Apologize
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