reduce the risk critical to protect critical to monitor

Channel Works | 2009 © 2009 IBM Corporation

TotalStorage and Automation

ITM v6 and TSM –

“Critical Enough to Protect – Critical Enough to Monitor”

System and Storage State Management

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TotalStorage and Automation Series

Channel Works | © 2007 IBM Corporation

This information is to briefly explain overall benefits of our Tivoli Monitoring Products and to increase the conversations with our customers around system state management.

Tivoli Storage Manager is used to protect critical applications and Servers in customer environments.

System state management is not a nice to have. It is a must have for organizations today. Understanding the state and performance of a specific CI is critical for some organizations.

ITM provides the system performance and state management that. ITM can monitor CPU, Memory, IP Network performance to provide a better overall Server State.

With TSM v6 we leverage the ITM solution to provide monitoring and reporting of the critical factors backup administrators need to understand.

With ITM added to the Storage solution we can not only monitor and report on backup data that is handled by TSM but also provide administrators the insight to better understand the characteristics of the machines that TSM is protecting.

With ITM, a TSM administrators has the information for problem determination and performance tracking.

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Training is minimized as the product does not require programming expertise.

Automated troubleshooting helps deliver fast time-to-resolution.

Achieve rapid return on investment - Product deploys quickly and easily

Heterogeneous environments support helps you manage a complex mix of tools.

Developing application and service problems can be detected before they result in brownouts and blackouts.

Operators can discern the service and business-level impact of events.

Users gain the cross-platform visibility and impact analysis capabilities needed to help prioritize response and improve service availability.

Real-time status of IT Resource health.

Out of the Box & Customizable Threshold Setting to improve service levels through proactive monitoring and resolution of problems.

Automated situations/automated take action improves processes, productivity and service availability.

Benefits of this solution include:

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Leading the Way in Data Protection and Recovery

Tivoli Storage Manager has been a leader in helping organizations protect, retain and assure availability of their most important asset

for more than 15 years.

Comprehensive Solution

• Backup / Restore

• Archive / Retrieve

• Continuous Data Protection (CDP)

• Disaster Recovery

• HSM / ILM

• Application Protection

• Database Protection

• Bare Machine Recovery

• Robust Remote Office Recovery

Proof Points

• 1st disk-to-disk backup solution

• 1st to provide support for both disk and tape

• 1st to use hierarchical storage management for offline storage

• 1st to offer a fully incremental approach for backup window management

• 20,000+ loyal customers

• Industry’s broadest range of OS and HW platforms from laptop to mainframe

• Emphasizing data reduction since 1993

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Continuing to Lead the Way

Tivoli Storage Manager 6 leapfrogs the competition to address our customers’ most challenging issue: the continuing tidal wave of data growth.

Tivoli Portal and Warehouse Integration

NewNew Simplified deployment and management

NewNew Increased scalability, availability and performance

NewNew Built-in Data Deduplication

NewNewImproved integration with VMware and NetApp / N series NAS Filers

Storage Manager 6

© 2004 IBM Corporation© 2007 IBM Corporation6 © 2009 IBM Corporation6

System Storage Enablement

Tivoli Storage Manager V6 - All New Out of the Box Reporting and MonitoringRobust reporting using proven components

Out-of-the-box historical reporting and real time operational monitoring

Graphical representation of trends and current status

Lightweight enough for managing one TSM server

Scalable to allow management of many servers within an enterprise

Can define your own customized reports

Packaged for easy installation and setup, Installed with TSM or independentlyWorks with TSM 5.5 Servers also

Should be installed on a machine separate from TSM Server



Redesigned Reporting and Monitoring

Client backup Activity

Server Activity

Client Restore Activity

Help project my future storage requirements

Customizable ReportsCustomizable Reports

Included in TSM – no additional licensingIncluded in TSM – no additional licensing

Customizable dashboardCustomizable dashboard

Supports TSM v5.4 & v5.5 environmentsSupports TSM v5.4 & v5.5 environments



Near Real Time Monitoring

Customizable end-user "dashboard“Delivers graphical representation and monitoring of

trends and current status

Customizable end-user "dashboard“Delivers graphical representation and monitoring of

trends and current status

Scheduled Client Activity

Scheduled Server Activity

Client Current Activity

Server Current Activity

Current Errors

TSM Database Status

Tape Device Status

Storage Pool Status

Client Backup Status

Server Operation byte count

– DB Backup

– Expiration

– Migration

– Reclamation

Server Operation duration

– DB Backup

– Expiration

– Migration

– Reclamation

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Complexity

Cost

Service

What’s the Value of Monitoring

Simplify and speed up problem identification and resolution time

Reduced time to value Single/Common User Interface for all products Access information anywhere, anytime Personalized Content (Knowledge and Workspaces) Historical data integrated with Real time Visualization of information Knowledge sharing and best practices Integration to other 3rd-party software

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TSM Addition of Tivoli Monitoring – Traditional Sense Enables you to easily collect and analyze specific information on

your distributed operating systems, including information about:– CPU

– Memory

– Processes

– Disk usage

– File information

– Networks Pre-defined workspaces

and situations provided Customizable

Channel Works | 2009 © 2009 IBM Corporation

Tivoli Monitoring Additional Information

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IBM Tivoli Software

© 2009 IBM CorporationIBM Tivoli Automation

IBM® Tivoli® Monitoring IBM Tivoli Monitoring (ITM) is a Solution Family

IBM Tivoli Monitoring I need monitoring for my heterogeneous physical or virtual operating system

environments or any custom environment.

ITM for Microsoft Applications I need a turn-key monitoring solution for my Microsoft applications and the

Microsoft application infrastructure environments

ITCAM for Applications I need a monitoring solution for my application and application infrastructure

environments.

ITCAM for Transactions I need to monitor my end-user's application experience and the IP

infrastructure that my transactions depend on.

ITCAM for SOA Platform I need a monitoring solution for my Service Oriented Architecture environment

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IBM Tivoli Software


IBM® Tivoli® Monitoring The Industries’ Most Extensive Resource Monitoring

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IBM Tivoli Software


IBM® Tivoli® Monitoring A Common Portal, Information and Automation Infrastructure

DMZ

WindowsClients

Windows Servers

MicrosoftSQL

Windows Servers

Windows Servers

Microsoft.Net

MicrosoftIIS

DHCP/DNS

LoadBalancer

WindowsCluster

MicrosoftSQL

Microsoft.Net

MicrosoftIIS

MicrosoftSQL

Microsoft.Net

MicrosoftIIS

Windows Server

Virtual Server 2005

CONTROL-

Tivoli Data Warehouse (TDW)

-Tivoli Common

Reporting

AUTOMATION-

Situations-

Take Action and Workflows

VISIBILITY-

Tivoli Enterprise Portal (TEP)

-Tivoli Common

Reporting

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IBM Tivoli Software


IBM® Tivoli® Monitoring - VisibilityIBM Tivoli Enterprise Portal (TEP) VISIBILITY

-T ivoli Enterprise

Portal (TEP)

The Tivoli Enterprise Portal (TEP) is the central location to view and act on contextualized information provided by the system monitors

Consolidated view and contextualinformation can significantly reducemean time to recovery by aidingin “root cause” analysis

Centralized visualization ofreal-time and historical data canhelp with “intermittent” problems

Personalized views based on theuser roles and scope

Visualization of resourceutilization can highlight areasto reduce costs

Anything visualized in the TEP isavailable in the Data Warehouse

Visualization for ITM – ITCAM Family

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IBM Tivoli Software


IBM® Tivoli® Monitoring - ControlIBM Tivoli Data Warehouse (TDW) CONTROL

-T ivoli Data

W arehouse (TDW )and Situations

Tivoli Data Warehouse is the backbone repository and central data store for all historical management data and the basis for Tivoli reporting

The data is stored, prunedand summarized for ease useand cost savings.

Centralized and consolidateddata is crucial to reducing meantime to recovery

Side-by-side historicaldata assists in separatingintermittent from reoccurringproblems from peakworkloads

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IBM Tivoli Software


IBM® Tivoli® Monitoring – Visibility and ControlIBM Tivoli Common Reporting (TCR)

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IBM Tivoli Software


IBM® Tivoli® Monitoring - AutomationSituations and Dynamic Thresholds Situations allow operators to quickly distribute a set of conditions to

determine if a potential problem exists in any monitored resource

Out-of-the-box situationsprovide immediate returnon investment and fasttime to value

Extended situations reducefalse alerts and raiseconfidence of operators thatalerts are real.

Dynamic Thresholds canprovide incident avoidance

Tight integration into rootcause analysis tools improvemean time to recovery

AUTOM ATION-

Take Action and W orkflows

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IBM Tivoli Software


Take Action allows for entry of individual commands and either manual or automated processes to be executed in response to an individual situation

Out-of-the-box take actionsprovide immediate returnon investment and fasttime to value

Personalized take actions cancapture a local best practice forunique situations and execute itpreemptively

User-defined text can alsoimbed knowledge that maybe unique to a particular situation

IBM® Tivoli® Monitoring - AutomationTake Action - Capture and Replay Best Practices AUTOM ATION

-Take Action and

W orkflows

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Reporting Thru Portal for Tivoli Data Warehouse

Historical or real time selection

Tivoli Enterprise Portal for display of all data

Real-time and short term data local to agents

Long term granular data from central database

Aggregated data from long term store in central database

Operational (real-time and recent) reports for diagnostics and trending

TopN Reports, Aggregate data for historical perspective

TotalStorage Productivity Center’s Batch Reports can Plug-in to a System View Portal Window..

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Workspace ( The TEP)

Ships with multiple workspaces defined per class

Easy to customize views enhance Operator Experience

Can link to other workspaces Launch into Internet Browser Integrate new views, or change

existing views to enhance their value.

Place TotalStorage html reports within the Disk Views

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Training is minimized as the product does not require programming expertise.

Automated troubleshooting helps deliver fast time-to-resolution.

Achieve rapid return on investment - Product deploys quickly and easily

Heterogeneous environments support helps you manage a complex mix of tools.

Developing application and service problems can be detected before they result in brownouts and blackouts.

Operators can discern the service and business-level impact of events.

Users gain the cross-platform visibility and impact analysis capabilities needed to help priorities response and improve service availability.

Real-time status of IT Resource health.

Out of the Box & Customizable Threshold Setting to improve service levels through proactive monitoring and resolution of problems.

Automated situations/automated take action improves processes, productivity and service availability.

Benefits of this solution include:

reduce the risk critical to protect critical to monitor

Documents