redefining instructional design
Post on 17-Oct-2014
1.443 views
DESCRIPTION
Opening keynote at IADIS eLearning 2009 in Algarve, PortugalTRANSCRIPT
Re-thinking Instructional Design
Re-thinking Instructional Design
Sustainability
Catnip
Learnscapes
Meta-learning
jaycross.com
Chestnut Street, Marina District, San Francisco
8
Paintings of Charles Sheeler
9
Now
Accelerating Change
19801750-8000
Fieldwork Clockwork Network
Span of European Civilization
-2600
-24,000 1860
Sustainability
Karl-Erik SveibyProfessor, Knowledge ManagementHanken Business SchoolHelsingfors, Finland
Flat societyEveryone leadsConsensus decision-makingGender equalityRespect for knowledgeRespect for one anotherIn it for the long haulClear cultural norms
Treading LightlyThe Hidden Wisdom of the World’s Oldest People
Post-hierarchyNo royaltyNo chiefsNo armiesNo warsNo priestsNo bureaucratsNo burglarsNo policeNo taxes
50% time spent on knowledge
BaayamiTex SkuthorpeTreading Lightly
Learning Stories Campfires Community
Learning Journey 18 years 26 countries Holistic
Sustainability
Catnip
Learnscapes
Meta-learning
Reconceptualizing Learning
DesireOutcomesIntentEnvisionBecomingWant
ConverseCollaborateInteractNetwork
TryExperienceExploreImitateMimic
AccessFindSearchReference
CreateInnovateImproviseInvent
DoPerformAct
CreateAccessTryNetworkIntend
Perform
Create
Access
TryNetwork
Intend
Perform
CreateAccess
Try
NetworkIntend
Perform
CreateAccessTryNetworkIntendPerform
New Hire Sales Training
Selling @ $5 million/year
One-weekworkshop
15 monthsHired MakingQuota
One-weekcase study
eLearning Coaching
Revised sales training
Revised sales training
Create
Access Try
Network
Intend Perform
Before
After
Time saved
15 months
6 months
9 months
Achieved quota in 6 months instead of 15
1440 x ¾ x $5 million = $3.5 billion
Incremental revenue
120 hires/month = 1440 hires/year
9 months = 3/4 year
quota attained = $5 million
$3,500,000,000
What’s your elevator pitch?
Sustainability
Catnip
Learnscapes
Meta-learning
Learnscape
Business environment
Learnscape
Bet
a
• Bringing new members up to speed with the community’s technology.• Identifying and spreading good technology practices.• Supporting community experimentation.• Assuring continuity across technology disruptions.• “Keeping the lights on” (including backups, permissions, domain registrations).
Learnscape architect
producers, moderators, reporters, bloggers
connectors, wiki gardeners, internal publicists, news anchors and performance consultants.
writer, presenter, tech, designer
performance consultant and coachbusinesspersonemerging tech & fit with learningunderstand adult & organizational learning
steward & community builder
Instructional Design Roles
Embedded learningVisualChunksReflection
PsychologyEngagementAmbiguityFun
InfrastructureLightweightOpen sourceReady to go
Organizational cultureNurturingOpennessFlattening
Business visionContinuous improvementStrategic flexibilityCustomer learning
Change managementStakeholder supportRole re-definitionBuy-in
AccessMobileGames24/7
FormsCommunitiesLearnscapesSocial nets
Learning sciencesMeta-learningExperience designInformal learning
Sustainability
Catnip
Learnscapes
Meta-learning
Become a Chief Meta-Learning OfficerBy Jay Cross and Dr. Clark QuinnChief Learning Officer magazineMay 2009
CLO/togetherLearn Meta-Learning Inquiry
How many people work for your organization?
US Europe
1-99 14% 18%
100-999 35% 12%
1000-9999 32% 62%
10,000+ 19% 8%
n = 44 39
togetherLearn/CLO Meta-Learning Survey, May-June 2009
Our corporate culture values... U.S. Euro
Transparency and openness 37 63Sharing and cooperation 51 62Innovation and experimentation 41 72Collaboration and teamwork 71 57Bottom-up ideas and initiative 40 45
togetherLearn/CLO Meta-Learning Survey, May-June 2009
CLO makes decisions about... U.S. Euro
Training 89 69Coaching, informal 62 56Knowledge management 41 44Organization development 64 59Performance support 41 43Communities of practice 30 38Customer learning 25 18Partner learning 18 21Learning process 43 54
togetherLearn/CLO Meta-Learning Survey, May-June 2009
CLO involved in decisions about U.S. Euro
Expert locator systems 20 23Social network infrastructure 30 36Wikis, blogs, search 34 36Access to net, YouTube, Twitter 30 41Coupling learning and strategy 70 51Corporate strategy problems 56 41Major business change programs 36 38
togetherLearn/CLO Meta-Learning Survey, May-June 2009
My organization... U.S. Euro
Welcomes innovation 43 67
Encourages reflection 20 56
Tolerates mistakes 28 45
Shares information 43 51
Fosters learning for all 41 64
Experiments with new ways 51 42
Works across departments 52 28
togetherLearn/CLO Meta-Learning Survey, May-June 2009
Our people... U.S. Euro
Understand link to firm 36 71Talk about outside trends 28 35Think more than a quarter ahead 33 50Growing fast enough to keep up 14 45Can blog and wiki 22 37Rely on in-house forums 16 37Use IM or Twitter 11 24Can locale in-house experts 23 54
togetherLearn/CLO Meta-Learning Survey, May-June 2009
jaycross.com
Beginning End Middle