Recruit, Retain, Reward: A Volunteer Success Story

Never Underestimate the Value of a T-Shirt!!!

A Short Video: Take it Outside

The Manitoba Marathon - A Brief History

1979 : 3000 Participants

2009: Close to 14,000 Participants making it the 2nd Largest Marathon in Canada

Marathon Volunteer Jobs

Awards BarricadesBreakfast of ChampionsCanteenClerk of the CourseClothing Depot Communications Course MarshalsCourse Photos and StoriesCourse SplitCyclistsEquipmentEntertainmentFinish Area Finisher Medal DistributionHuggersMedical Overnight Security Parade Marshal

Pasta Fest PhotographerRace Day SecurityRace Day MediaRecovery Area Race Day SecuritySignage Sound ProductionVIP HospitalityStadium Set up Stadium Take Down Starting Area Track Marshal Transportation (Busses) Trucks and DriversFull Marathon HospitalityVolunteer HospitalityWinner’s Circle

Part 1: Recruit!

Who are we recruiting?

-Individuals: Joe Volunteer, Interested parties-Groups: Service clubs, stakeholder groups ie: Sponsors

Stats Canada 2007 Report : Caring Canadians, Involved Canadians:

-5.7% Increase in the total # of volunteers from 2004 to 2007-As of 2007 there were almost 12.5 Canadians aged 15 and over who volunteered for charitable or not for profit groups.-11% of them volunteered in sports and recreation organizations & events accounting for 17% of total volunteer hours.

Recruiting at the Manitoba Marathon – Where to start?

-Stakeholder groups: Sponsors, running community, -Schools: volunteer hours etc.-Community organizations – Scouts, service groups, car clubs-Individuals

How do we get the word out there?

•Newspaper ads•Postings in various volunteer websites (Winnipeg Volunteer Centre, MyVop, Concerned party groups)•Radio/TV PSA’s•Attending volunteer fairs•Social networking sites - Facebook•Word of mouth

We got their attention – How do we sign them up?

•Online

Online Volunteer Registration

•Easy to keep track of who has signed up•Allows for easy communication among all volunteers and coordinators•Helpful for future events

Thank you for volunteering at the 2010 Manitoba Marathon! It’s volunteers like you that continue to make the Marathon a success year after year. Someone from your area will be in contact with you to confirm your participation and to answer any questions that you may have. We will do our best to place you at your desired location, however if a spot is not available we will try to make other arrangements with you at this time. Here are some important dates concerning the 2010 Marathon: Tuesday June 1st - Volunteer Orientation BBQ – 5:00-7:00pm at Norwood Community CentreFriday June 18th – Manitoba Hydro Pasta Fest – University of MB Investors Group Athletic CentreSunday June 20th - Marathon Day!! If at any time you have any questions, please contact us at 415-4517 and we would be happy to assist you. Thanks again for your support! Sincerely, Darren AndersonManitoba Marathon Technical Team

Sample Confirmation E-mail

We got their attention – How do we sign them up?

•Online•In Person/on the phone

Volunteer Success Story: 43rd Winnipeg Chinese Scout Group

Part 2:Retain!

How do we keep our volunteers?

•Try not to overload•Listen to their feedback•Job rotation•Empower them with increased responsibility

Manitoba Marathon ‘Tech’ Team

How do we keep our volunteers?

•Try not to overload•Listen to their feedback•Job rotation•Empower them with increased responsibility•Keep in touch with them in the off season

How do we keep our volunteers?

•Try not to overload•Listen to their feedback•Job rotation•Empower them with increased responsibility•Keep in touch with them in the off season•Last but not least, REWARD THEM!

Part 3: Reward!

How can we say thank you for everything that our volunteers do?

•Say thank-you – A simple thank you goes a long way•T-Shirt!•Volunteer BBQ•Volunteer of the Month•Freebies

Group Project

Questions?

Other Volunteer Success Stories?

Shameless Plug - We still need help!

Thank You!