recruit, manage, and retain volunteers
DESCRIPTION
On Wednesday, March 23rd, GlobalGiving hosted a training on volunteer recruitment, management and retention. The following is a recording of that training.TRANSCRIPT
Volunteer Recruitment, Management, and Retention
March 23, 2011
Contact: Alexis Nadin
Agenda
Why should you love volunteers? Objectives of a volunteer program Volunteer recruitment GlobalGiving’s volunteer listings The volunteer “experience” Staying connected
GlobalGiving volunteer visiting a partner in Southeast Asia
Why should you love volunteers? Free labor! New
perspectives Unique skill
sets Potential
long-term advocates
Objectives of a Volunteer Program Recruit capable volunteers that will
challenge your organization to grow Fill gaps that have been created by
limited resources Create a safe, friendly, and productive
environment for volunteers Build fruitful relationships
Volunteer Opportunity Description Write a description that is:
Compelling Honest Concise Specific
Write a title that catches people’s attention Provide a description that is detailed and
comprehensive Tell prospective volunteers what you do Be honest, upfront, and explicit about
qualifications
How to Recruit Volunteers
Identify a target audience
Where are the people that are passionate about your mission?
Diversify volunteer outreach
Help youth in the Eastern Caribbean region walk!
Why Post an Opportunity on GG? Audience that is looking to do good GlobalGiving is making valuable
connections GlobalGiving is responding to requests
A GlobalGiving volunteer’s visit to El Desafio
Managing Logistics
Estimated cost Housing? Food? Transportation?
Expectations Tasks Quality Time commitment
Contacts Emergency information Legal requirements Support Community
Based Disaster Recovery in Haiti
Volunteer Work
Do’s Do become familiar with
your volunteer’s unique skills and interests
Do ask your volunteer what they would like to do
Do be clear and honest about your expectations
Do provide your volunteer with necessary training and tools
Don’ts Don’t set your
volunteers up to fail Don’t assume that all
volunteers can do everything
Don’t accept just anybody
The Volunteer Experience
Give people the chance to fall in love with your organization!
Provide a holistic view of your organization
Encourage a sense of ownership and belonging
Project FOCUS: Art for Development in Uganda
Thank You!
Specific, immediate thank you’s In-person, via email, or card
“Thank you Jessica, for taking the time to do Matt’s math homework
with him.”
“Thank you Justin, for spending your summer working at our rural health clinic. The time that you have given
us is invaluable! You have helped so many people!”
Get Feedback
Show interest in volunteer’s impressions
Check-in regularly Accept
constructive criticism and make changes
School Yard Garden in Inner City DC
Stay Connected
Brainstorm ways for the volunteer to stay engaged
Set the ball in motion while you’re still together!
Create a GlobalGiving fundraiser page
Set goals and make plans
Follow up and stay involved
Resources
VolunteerMatch’s Learning Center: http://www.volunteermatch.org/nonprofits/learningcenter/
Post a volunteer opportunity today!
https://surveyglobalgiving.wufoo.com/forms/volunteer-information/
Contact: Alexis Nadin