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Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

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Page 1: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

Recommendations to Committee on Technical ArchitectureSub-Committee on Web, Social Media and Mobile Governance

Jeff Jorgenson

March 21st, 2012

Page 2: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

State of UCSF Web circa 2009

Page 3: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

Current State

Page 4: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

Informal Collaboration

• Coordination of redesign efforts

• Reuse of some design templates

• Drupal Users Group

• Communicators Network

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Centrally funded Drupal Hosting enabled

Page 5: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

Today’s World

5

DevelopDevelop

Design/Build

Maintenance

Department A

$

$

$

HostingHosting $

DevelopDevelop

Design/Build

Maintenance

Department B

$

$

$

HostingHosting $

DevelopDevelop

Design/Build

Maintenance

Department C

$

$

$

DevelopDevelop

Design/Build

Maintenance

Department D

$

$

$

Hosting $

Page 6: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

Campus-wide Needs

Page 7: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

Findings from Deloitte & Touche 2009 Report

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Page 8: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

1) Hire consultant to address strategy• Shared web analytics

• Shared Drupal templates

• Integration of content

• Timeframe: 3 months

• Cost: $75K

• Anticipated result proposal for a shared web services program

• Estimated Implementation of recommendation: $250K-300K

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Page 9: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

2) Expand Central Campus Support for Drupal Hosting• Hire FTE to support Drupal hosting at enterprise

level (ITS)

• Expand Drupal versions supported (6 & 7)

• Speed conversion of existing sites into hosted environment

• Interface with hosting provider and manage multiple developer relationships

• Timeframe: Immediate

• Cost: $120K

• Improved and expanded hosting solutions

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Page 10: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

3) Fund Common Campus Calendar Project • Initially recommended in 2003, a common

campus calendar has been a long-term need.

• Recent work on the Featured Academic Events calendar has brought together:– SAA and the Scheduling application

– EVC’s office

– University Relations

• Other business owners have agreed to participate in ongoing governance:– Medical Center

– School of Medicine

– School of Pharmacy

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Page 11: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

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Calendar Estimates

• Project Evaluation: $65K– Fulltime Project Manger for 3 months

– .25 FTE BA

– .25 FTE Technical Architect

• Estimated Development Project Costs $20K

• Estimated Ongoing Costs $50K/year

• Timeframe: Immediate

• Duration: 3 months

SECTION HEADING

OAAIS

Page 12: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

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Phase 1 Plan: FY 2012-13Q1 Q2 Q3

Web StrategyConsultant

Calendar Eval Implementation

….Expand Drupal Hosting

Q4

Page 13: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

Phase 2 (2013-14)

• Develop Search Tool and Search Engine Optimization

• Fund Library’s effort for Central Image Repository

• Fund implementation of UCOP’s expected Accessibility policy mandate

• Broker enterprise licenses for tools such as:– Radian 6 (social media analytics)

– SEO or Google AdWords

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Page 14: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012
Page 15: Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012