We Care Rewards

Recognition Guide

RECOGNITION GUIDEAgenda

1 | Why is Recognition Important?

2 | Top SIX Recognition Best Practices

3 | How to Use We Care Rewards

4 | Using the Program in Your Department

5 | Suggested Readings

RECOGNITION GUIDE

Recognition is proven to be instrumental in organizational success As illustrated in a study by Health Stream, companies in the highest quartile of “Recognizing Excellence” report an operating margin of 6.6%, while those in the lowest quartile report only 1%.

A recognition program helps reduce turnover, increase productivity and create a positive working environment – all elements key to achieving organizational success!

Why is Recognition Important?

RECOGNITION GUIDE

The closer an organization can help their employees get to the top of the pyramid, the better they can drive peak performance from their workforce.

Great leaders realize that recognition is more than just a ‘thank you’, it’s a concentrated effort by the leaders of an organization to commit to personal excellence and a positive work environment which leads to great results.

Why is Recognition Important?

RECOGNITION GUIDETop 6 Recognition Best Practices

1 Follow the PIC Approach • PIC stands for Positive, Immediate and Certain • Establish a recognition rhythm with your employees that has immediate and certain recognition components to trigger repeat positive behaviors

Recognize at Least Once a Week • A key variable in employee productivity and engagement is whether or not employees are recognized by their direct managers every seven days

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3 Be Specific • Get the most value from recognition by establishing ways you can communicate and personalize praise. Be very specific on why they are being recognized

4 Encourage Peer to Peer Recognition • A culture of recognition will only be achieved once everyone is involved in the process. This includes motivating your team to recognize their colleagues regularly. Incorporate individual recognitions into weekly or monthly meetings

RECOGNITION GUIDETop 6 Recognition Best Practices

5

Track & Evaluate • It is important to evaluate and gather data on recognition wherever possible. This information becomes valuable in identifying recognition gaps, opportunities and employee specific information for performance reviews

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Include on-the-spot with scheduled recognition • On-the-sport recognition provides praise for contributions when the desired behaviours occur and can be given at any time

• Scheduled recognition can occur every week. Throughout the week think about the people that have made a positive contribution to the organization, then choose a day when these contributions will be recognized each week

• Combining both types of recognition serves to powerfully reinforce desired behaviours

RECOGNITION GUIDEHow to use the Program – We Care Rewards

Take advantage of We Care Rewards to Recognize your Employees with Points in

THREE easy Steps

Publically recognize employees throughRecognize Someone

Email is sent to the employee with

your recognition message

Follow up with a points card for their

hard work

1 2 3

What Gets Rewarded, Gets Repeated!

RECOGNITION GUIDEHow to use the Program – We Care Rewards

Step 1 • Publically recognize your employees, for free, online through the “Recognize Someone” tab.

After selecting the employee that you would like to recognize, choose the criteria that best describes why they deserve this recognition

RECOGNITION GUIDEHow to use the Program – We Care Rewards

It is very important to fill in why they are being recognized. Remember to follow the PIC rule!

I just wanted to thank you for being so responsive and quick to attend to any customer questions or issues. You add a personal touch by not just picking up the phone, but walking around to see people. Keep up the great work!

RECOGNITION GUIDEHow to use the Program – Recognize Someone

Step 2 • Your employees will receive an email when the recognition has been submitted.

An email will be sent to their account

Step 3 • If the employee has done a particularly good job, follow up with them personally with a PointsCard to reward them for their hard work.

The combination of public and private recognition will create a powerful motivating effect.

RECOGNITION GUIDEHow to use the Program – We Care Rewards

RECOGNITION GUIDEHow to use the Program – We Care Rewards

Employees can then redeem their points for items in the online catalog. The catalog has thousands of items including, gift cards, electronics, clothes, tools, etc.

RECOGNITION GUIDEUsing the Program in Your Department

If you want to incorporate points into your own location you can order Point Cards from I Love Rewards. These can be awarded for any actions that you choose.

Points Code Claimed Online

RECOGNITION GUIDESuggested Readings

RECOGNITION GUIDE

Please contact I Love Rewards for further information:Andrew Youngandrew.young@iloverewards.com 1-888-622-3343 ext 298