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Recognition Programs Using a Recognition Programs Using a Managed System Approach Managed System Approach Industrial Accident Prevention Association (IAPA) 1-800-406-IAPA www.iapa.ca Presentation Authors: Maureen C. Shaw, IAPA Leonard Sassano, IAPA APOSHO-20 Asia Pacific Occupational Safety & Health Organization August 31 – September 3, 2004 Beijing, P.R. China

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Page 1: Recognition Programs Using a Managed System Approach Industrial Accident Prevention Association (IAPA) 1-800-406-IAPA  Presentation Authors:

Recognition Programs Using a Recognition Programs Using a Managed System ApproachManaged System Approach

Recognition Programs Using a Recognition Programs Using a Managed System ApproachManaged System Approach

Industrial Accident Prevention Association (IAPA)1-800-406-IAPA www.iapa.ca

Presentation Authors:Maureen C. Shaw, IAPALeonard Sassano, IAPA

APOSHO-20Asia Pacific Occupational Safety & Health Organization

August 31 – September 3, 2004 Beijing, P.R. China

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

IntroductionIntroductionIntroductionIntroduction

Definition and benefits of recognition programs

Existing programs in Canada and other jurisdictions

Design considerations for recognition programs and the need for a managed system approach

IAPA’s Integrated Management System

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

"A World where risks are controlled because everyone believes suffering and loss are morally, socially and economically unacceptable."

Our Vision is…Our Vision is…

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

To improve the quality of life in workplaces and communities we serve by being an internationally recognized leader in providing effective programs, products and services for the prevention of injury and illness.

MissionMission

Page 5: Recognition Programs Using a Managed System Approach Industrial Accident Prevention Association (IAPA) 1-800-406-IAPA  Presentation Authors:

IAPAIt’s About Making a Difference.

#5

• 87 years of health & safety

• 225 committed, skilled employees

• 100 consultants/specialists

• 900 Volunteers

“Alone we can do so little; together we can do so much.”

Helen Keller

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IAPAIt’s About Making a Difference.

• Consulting & Technical Services

• Training and education

• Integrated Management System

• Over 100 products and services

“Divide each difficulty into as many pieces as is feasibleand necessary to solve it.”

Rene Descartes

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IAPAIt’s About Making a Difference.

• Collaborating Centre – ILO/WHO

• National/International collaboration

• A focus on young and new workers

• Centre of Excellence

“Coming together is a beginning; Keeping together is progress;Working together is success.”

Henry Ford

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Recognition ProgramsRecognition Programs

Definition:Definition: a formal recognition and verification by standard setting authorities that an organization’s policies and programs meet the requirements of an effective, integrated occupational health and safety management system.

Key objective:Key objective: to promote effective workplace policies, programs and practices and to recognize enterprises that go beyond compliance.

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Benefits of Recognition Benefits of Recognition Programs Programs

The primary benefit of a Recognition Process would be the systematic prevention of injuries, illnesses and fatalities as well as the human and financial costs.

Secondly, it verifies and recognizes good performers and provides a market driven standard

Thirdly, it provides focus to enforcement bodies on poor performers

Accreditation has the potential to strengthen workplace commitment to high standards through social and economic motivators.

An internationally recognized symbol for a verified/accredited health and safety management system should be created.

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

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Motivators for Recognition Motivators for Recognition ProgramsPrograms

Economic Motivators:Economic Motivators:

Link formal recognition to lower insurance premiums

Confer a market advantage to accredited firms with a competitive edge to obtaining contracts (certificate)

Improved productivity, quality, staff morale, customer satisfaction

Becomes a voluntary standard and requirement within supply chain (bidding process)

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

Motivators for Recognition Motivators for Recognition Programs Cont’d.Programs Cont’d.

Social Motivators:Social Motivators:

Positive recognition of accredited companies – good corporate social responsibility

Improved public relations and improved market position

Positive corporate culture within companies

Legal Motivators:

Provides opportunities for government to focus on high risk enterprises

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Evolving Recognition Programs in Evolving Recognition Programs in Canada Canada

Evolving Recognition Programs in Evolving Recognition Programs in Canada Canada

Alberta:Alberta: Partners in Injury Reduction Program A voluntary discount program Employers must develop and implement a health

and safety management system and pass an external audit

Nova Scotia:Nova Scotia: NS Construction Safety Association awards

Certificate of Recognition to companies that have implemented a successful safety program

Firms must pass an audit CoR is a requirement as part of the tendering

process

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Recognition Programs in Other Recognition Programs in Other Jurisdictions Jurisdictions

Recognition Programs in Other Recognition Programs in Other Jurisdictions Jurisdictions

United StatesUnited States

OSHA’s Voluntary Protection Program requires companies to adopt effective OHS management systems.

MexicoMexico

Recognizes companies using a verification tool that is based on IAPA’s Integrated Management System.

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Considerations in Recognition Considerations in Recognition Program DesignProgram Design

Voluntary or mandatory participation

Type of incentive – certificate/financial or both

Accreditation standards – may vary with the size of company

External/internal audit process and frequency

Single or multiple levels of accreditation – allows for progressive improvements

Capacity and capability for program delivery – ensure small enterprises needs are considered

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

Recognition programs underlie the need for an

integrated managed system approach where program

activity is planned, implemented, evaluated,

improved, documented and verified

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

You cannot achieve business excellence until you effectively manage the safety, health and environmental risks in your workplace.

Effective managing means more than controlling losses.

It means gaining CONTROL

The Case for a Managed The Case for a Managed SystemSystem

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

A comprehensive, proven management methodology for the

continual improvement of your safety, health and environment

management systems, programs and activities

Designed to deliver measurable, continual and sustainable

improvement

IAPA’s INTEGRATED IAPA’s INTEGRATED MANAGEMENT SYSTEM (IMS)MANAGEMENT SYSTEM (IMS)For Safety, Health and the For Safety, Health and the

EnvironmentEnvironment

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How IAPA Developed IMSHow IAPA Developed IMS

All occupational injuries, illnesses, and losses are preventable

Legislative requirements are only minimum standards

Health, safety and environment are integral to a successful organizational culture

Effective programs and systems require full commitment and active involvement by everyone

IAPA identified a set of fundamental values, IAPA identified a set of fundamental values, beliefs and principles that has helped successful beliefs and principles that has helped successful organizations organizations gain CONTROL:gain CONTROL:

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

IAPA’s solid working knowledge of local, national and international codes and

standards

IAPA’s 85+ years of consulting and training experience

IAPA’s solutions-based team of consultants that helps organizations discover new methods to sustain high

performance

The Foundation for IAPA’s The Foundation for IAPA’s IMS SystemIMS System™™

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

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What You Can Expect From What You Can Expect From IMSIMS

A Customizable Framework for:A Customizable Framework for:

Legislative compliance and due diligence

Integrating the management of safety, health and the environment

Identifying and managing organizational and operational risks

Managing change to control the associated risks

Building your internal capacity toward self-reliance

A regular cycle of evaluation and improvement

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

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Three Essential PartsThree Essential Parts

Continual Improvement Management System™ (CIMS)

14 Common Core Elements

Four Subject Disciplines

Safety Management

Health Management

Environmental Management

Process Safety Management

Page 22: Recognition Programs Using a Managed System Approach Industrial Accident Prevention Association (IAPA) 1-800-406-IAPA  Presentation Authors:

Continual Improvement Management Continual Improvement Management SystemSystem™ (CIMS)™ (CIMS)

1. Leadership2. Hazard ID,

Risk Assessment,Needs Determination

3. Implementation Strategy / Plan

4. Standards5. Procedures,

Guidelines & Practices

6. Communication7. Training,

Personnel Development

8. Measurement9. Evaluation10.Recognition,

Improvement,Correction

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Consists of ten essential Consists of ten essential components:components:

Consists of ten essential Consists of ten essential components:components:

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CONTINUAL CONTINUAL IMPROVEMENT IMPROVEMENT

MANAGEMENT SYSTEM™ MANAGEMENT SYSTEM™ (CIMS)(CIMS)

With 10 componentsWith 10 components

1Leadership 2

Hazard ID, Risk Assessment,

Needs Determination

3ImplementationStrategy / Plan

4Standards

5Procedures,Guidelines &

Practices

6Communication

7Training,

PersonnelDevelopment

8Measurement

9Evaluation

10RecognitionImprovement

Correction

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14 Common Core Elements14 Common Core ElementsIntegral to any successful safety, Integral to any successful safety,

health and environment management health and environment management system system

1. Hiring and Placement2. Engineering3. Regulatory Management4. Operating Procedures5. Maintenance6. Inspections7. Purchasing Management8. Contractor Management9. Management of Change

10. Information Management

11. Personal Protective Equipment

12. Emergency Planning, Preparedness & Response

13. Accident / Incident Investigation & Analysis

14. Claims Management

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

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Four Subject Four Subject DisciplinesDisciplines

Safety Management

Health Management

Environmental Management

Process Safety Management

Each utilizing the 10 components of CIMSEach utilizing the 10 components of CIMS™™

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How CIMSHow CIMS™, ™, The Subject Disciplines and the Common Core The Subject Disciplines and the Common Core Elements come togetherElements come together

1Leadership 2

Hazard ID, Risk

Assessment, Needs

Determination

3ImplementationStrategy / Plan

4Standards

5Procedures,Guidelines &

Practices

6Communication

7Training,

PersonnelDevelopment

8Measurement

9Evaluation

10RecognitionImprovement

Correction

Core Elements

1. Hiring & Placement2. Engineering3. Regulatory Management4. Operating Procedures5. Maintenance6. Inspections7. Purchasing Management8. Contractor Management9. Management of Change10. Information Management11. Personal Protective Equipment12. Emergency Planning,

Preparedness & Response13. Accident / Incident

Investigation & Analysis14. Claims Management

Discipline 3

Environmental Management Elements

• Pollution Prevention(air, water, soil, ground water)

• Waste Management(hazardous, non-hazardous

• Community Involvement(flora, fauna, humans)

Discipline 2

Health Management Elements

• Occupational Hygiene• Medical Services• Ergonomics• Wellness• Psychosocial Risk

Management

Discipline 4

Process Safety Management Elements

• Process Hazard Information & Knowledge• Process Hazard Analysis (Hazard Evaluation)• Process Equipment Integrity• Process Design Considerations

& Facility Siting• Pre-Start-Up S.H.&E. Reviews &

Compliance Audits• Sharing of Process

Safety Information &Incident Learnings

Discipline 1

Safety Management Elements

• General Rules• Work Permits• Behaviour Based Performance• General Promotion• Product Safety• Security• Fleet Safety• Off-the Job Safety• Workplace Violence

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

Gathers the best practices of highly

successful organizations and assembles them into a

single integrated system

A Management SystemA Management Systemthatthat

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Recognition Programs Recognition Programs Using a Managed System Using a Managed System

ApproachApproachM. C. Shaw, IAPAL. Sassano, IAPA

September 2, 2004

Meets and / or exceeds the management system

requirements of recognized safety, health and

environmental international standards or guidelines

An An IntegratedIntegrated Management Management SystemSystemthatthat

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IMS Meets Or Exceeds The IMS Meets Or Exceeds The Management System Requirements Management System Requirements

Of Of

ISO 9001 and 14001 OHSAS 18001 OSHA 1910.119 OSHA – VPP Canada Labour

Code Part II

WSIB Workwell Audit ILO Management

Systems Guidelines CMA / CCPA

Responsible Care Codes of Management Practices

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Performance Results: Pilot Site (2000 – 2002)Performance Results: Pilot Site (2000 – 2002)

44% Reduction in Lost Time Injury Frequency

60.4% Reduction in Severity Frequency

78% Reduction in Department of Labour Directives

75% Reduction in Stop Work Orders

15.6% Reduction in Sulphur Dioxide Emissions

Zero Effluent Water Violations in 2002 (3 violations recorded in 2001)

624 Workplace Inspections Completed in 2002 (An increase of 700% from 2001)

95% of Incidents Reported in 2002 were investigated and closed

ResultsResults

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“We must be the change we wish to see in the world” Gandhi

It’s About Making a Difference.It’s About Making a Difference.