rebekah taylor july 2016

Rebekah Taylor_________________________________07961 504 [email protected]

Key Skills

Highly experienced senior PA and Business Support Officer with a varied career in both public and corporate sectors, as well as international experience

Advanced MS Office Extensive database experience Oracle 65 wpm copy/audio typing speed Advanced intranet management Intermediate French language skills

Employment

May 2016 – present – Family Mosaic Housing Personal Assistant to the Head of Supported Housing (temp)

Diary and inbox management Maintenance of tenancy records for submission to central government Creating and maintaining tenancy agreements Maintaining and analysing a void property log Duty line customer service advisor Ordering goods for properties Logging complaints

January 2016 –May 2016 – London Borough of BrentPersonal Assistant to the Strategic Director of Children and Young People (temp)

Full diary and inbox management, including ensuring the Director is fully prepared for all her meetings, and flagging, forwarding, or managing email requests.

Coordinating several management meetings including taking minutes Coordination of complex interview schedules (due to a management restructure) Managing the Director’s numerous and complex commitments both in her Council role

and her role in several external safeguarding and school bodies. Preparing the Director for public speaking events. Producing presentations, spreadsheets and letters.

July 2015– October 2015 – Gateway Housing AssociationPersonal Assistant to the Director of Resident Services (temp, covering short term sickness)

Diary and inbox management Responsible for the administration of committee meetings, including preparing papers and

taking minutes.


Managed several liaison groups between the Association and their stakeholders. Assisted with the production of information literature such as posters and resident

booklets, as well as promotional material for our private accommodation services. Produced powerpoint slides for regular meetings. Assisted with the coordination of survey exercises and resident fair days.

November 2014 – July 2015 – Metropolitan Housing TrustPersonal Assistant to the Director of Commercial Development (maternity contract)

Sole management of the Director’s inbox and diary. Preparation for meetings, providing necessary papers and taking notes. Coordinating site visits Raising purchase orders for contractors and receipting invoices on Oracle. Maintaining a weekly record of team members’ locations. HR assistance for all new starters in the team, including requesting initial IT set up,

ordering laptop and blackberry, and inducting the new staff member on our systems

June 2014 – October 2014 – Amnesty International Personal Assistant to the UK Director (maternity cover)

Extensive diary and inbox management Complex travel itineraries, often to politically unstable places Full secretariat support to the Amnesty International UK Board, including arranging

meetings, organizing transport and hotels for board members, collating and formatting papers, and attending the meetings to take notes.

Taking minutes for weekly Senior Management Team meetings. Organizing management participation in Human Rights demonstrations. Liaison with the media, government departments, and diplomats.

November 201

August 2013 – March 2014 – London Borough of HaringeyPersonal Assistant to the Assistant Director of Finance (temporary)

Management of the Assistant Director’s (AD) calendar and inbox Ensuring the AD is prepared for all meetings. Attending meetings and taking minutes Ensuring the AD is up-to-date with actions and other responsibilities Working closely with the Programme Management Office to support the delivery of

borough-wide projects, including coordinating and attending programme board meetings, maintaining data and information such as risk and issue registers, and monitoring actions and timelines.

Formatting spreadsheets and other data preparation for presentations and/or reports. Preparing and issuing reports for Cabinet and other Committees of the Council. Maintaining key departmental information such as the Directorate’s Statutory Forward

Plan.


I spent April-June 2013 taking a career break in France to improve my language skills and explore the culture.

May 2009 – March 2013 – London Borough of IslingtonPersonal Assistant to the Director of Legal & HR Services & Business Support Officer - Islington Council (permanent) Management of the Director’s diary and inbox Preparation for and taking minutes at meetings Providing support for internal and cross-borough improvement programmes, including the

preparation of budget and performance data, attending and minuting meetings, and managing risk and issues registers.

Supporting the extensive work involved in departmental restructures, such as the preparation of detailed reports and job descriptions and coordination of consultation exercises.

Preparation for annual external accreditation, including sourcing and presenting data, and supporting the assessor during the two day assessment exercise.

Maintaining a large volume of centralised departmental information such as the legal library and training records

Complex document formatting, including MS Word, Excel and PowerPoint Full departmental intranet management. Member of the Knowledge Management Group, which was responsible for the dissemination

of legal information to other departments Coordination of training events, annual staff conferences and away days Departmental income management

August 2007 – April 2009 - Deloitte LLPExecutive Assistant to 2 Partners (permanent) Extensive diary and inbox management Arranging complex international travel Processing of time and expenses Conference and events assistance Managing intranet content and departmental publishing Creating and formatting PowerPoint presentations Client research using firm’s database Meeting preparation and minute taking HR administrative assistance Maintenance of client information database

October 2006 – August 2007 -HM Revenue and Customs Personal Secretary to Deputy Director (temporary) Diary and inbox management Arranging extensive travel itineraries Organizing meetings and team events Preparation of meeting papers, minute taking and chasing action points Supporting the Director in his role as Project Manager for the delivery of a national tax credits

transformation programme.

Between June 2004 and September 2006 I spent a long period of time travelling and working in New Zealand and Australia, returning to the UK for the period June 2005 – February 2006

February 2006 – September 2006 Working Holiday in Australia

May 2006–August 2006 - Small Business Development Corporation Secretarial support to Director of Policy and Business Liaison (Australia, temporary) Recording and monitoring of all incoming and outgoing ministerial communications,

including briefing notes, Cabinet Submissions, Parliamentary Questions and public enquiries

Formatting, production and final presentation of ministerial communications Preparation of papers for monthly Board meetings Coordinating travel arrangements for Director and wider team Maintaining client contact databases

June 2005–February 2006: Department of Constitutional Affairs and Department for Transport Personal Assistant to Deputy Director (UK, temporary) Full diary and inbox management including management Project office support in the Department of Constitutional Affairs, including formatting

PowerPoint presentations, full secretariat support and development of project documents Organising travel and team events Servicing cross-departmental steering groups

June 2004 – May 2005 Working Holiday in New Zealand

April 2005 – May 2005: Accident Compensation Corporation Personal Assistant to Director of Security and Business Continuity (New Zealand, temporary) Management of employee criminal history vetting Processing invoices Managing internal incident and security databases Coordinating travel arrangements for Director and wider team Arranging meetings and taking minutes Formatting of contracts, documents and templates

January 2005 – March 2005: New Zealand Qualifications Authority Business Support Officer (New Zealand, temporary) Processing and data entry of incoming immigration applications Resolution of queries and logging verification enquiries Liaison with overseas immigration applicants and New Zealand Immigration Services

August 2004 – December 2004: Bank of New Zealand

Campaign Officer (New Zealand, temporary) Dealing with wide ranging customer enquiries Processing switches, upsells and credit limit amendments Administering customer loyalty management system Maintaining up to date information in the customer account database

June 2002 – June 2004: General Medical Council Policy Assistant (UK, permanent)

Independent research to produce briefings and reports, drafting correspondence Coordinating external conferences Secretariat services for several GMC committees Organising meetings, extensive travel and taking minutes Complex diary management for policy team Developing and maintaining GMC web pages

June 2001 – June 2002: HM Treasury and Department of Trade and Industry Administrative Officer (UK, temporary)

Diary management Organising meetings and travel Maintaining departmental databases and spreadsheets Registering export license enquires and decisions Managing vacancy system

September 2000 – June 2001: House of CommonsParliamentary Research Assistant (UK, internship)As a final year politics student I was selected by Greenwich University for a part time-time internship, supporting Louise Ellman MP in her Parliamentary office. Duties included: Researching and writing briefings Responding to Parliamentary Questions, writing press releases and articles Writing to constituents and Ministers Diary management Dealing with telephone enquiries

EducationI am currently studying intermediate French at the Institut Francais in London. I intend to achieve fluency.

Year Institution Qualification Subject/s Grade2012 Institut Francais 2x Diplome d’etude

en Langue FrancaisGeneral FrenchGeneral French

82%92.5%

1998 – 2001 University of Greenwich BA Hons Politics 2:11997 – 1998 City and Islington

CollegeA Levels Politics

English LiteratureAB

1989 – 1994 Mount Carmel high school

8 GCSES – 6 subjects grade A-C

rebekah taylor july 2016

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