realpos 7454 pos workstation realpos for the real world

RealPOS 7454 POS Workstation

RealPOS for the Real World

Real World Retail

RealPOS 7454 Overview• A POS workstation targeted primarily for:

– Hospitality (quick service and table service)– Convenience stores– Specialty stores– Department stores

• Designed for retail– Small integrated footprint– Intuitive touchscreen user interface– Retail hardened– Full multimedia support– Retail peripheral support

• Provides leading edge performance and functionality for retail POS

Real World Retail

15970

380 mm(15.0 in.)

360 mm(14.0 in.)

370 mm(14.5 in.)

400 mm(16 in.)

Small Integrated Footprint

• All-in-One design

• Integrated cabinet contains– LCD/Touchscreen

– Main processor board/CPU

– Hard disk drive

– Memory

– Power supply

– Ethernet LAN

– I-O ports

– Customer display

– MSR

– PCMCIA expansion

RealPOS 7454 is Designed for Retail

Real World Retail

Touchscreen Interface • Intuitive

– Easy to learn

– Easy to use

• Fast

• Accurate

• Reduces training costs

• Ideal for – High turnover

– Part time workers

– Seasonal workers


Real World Retail

NCR 7454 offers your choice of Capacitive touch OR Resisitive touch

• Capacitive advantages– Most durable technology

– Hard tempered glass

– Won’t scratch or tear

– Highest light transmission

– Won’t wear out from use

– Lightest touch to activate

– Cleanscreentm by Microtouch

• Resistive advantages– Works with gloves

– Less costly

Touchscreen Technologies

Real World Retail

Retail HardenedPassive cooling (no fans)

– Designed with mobile PC technology• Smaller• More durable• Less heat

– Less points of failure– No contaminates drawn into unit– Flexible terminal placement– Reduces energy costs

• Average of $8 / terminal / year

– Certified for continuous operation at 41F to 113F


Heat dissipates through back panel

Real World Retail

Retail Hardened

• Tilting touchscreen– Steel axle construction for durability

– Ratcheting mechanism

– Locks in any position

– Won’t loosen with age

• Superior cable routing– Cables hidden from view– Strain relief– Front or rear cable routing


Cable Cover

Thumb Screw

15968

Locking Cap

Real World Retail 9


Retail Hardened

• Spill resistant– LCD/Touchscreen sealed with

waterproof gasket– Elevated base

• Slip-proof rubber feet• Critical components raised off of counter

• Small protected air vents– Spill resistant– Protected with wire mesh to prevent

insertion of foreign objects such as coins

Real World Retail 10

15976


Retail Hardened

Integrated power supply

– Integrated into base of terminal

– No placement or mounting concerns

– Protected from spills

– Less cabling

– Auto-sensing• 110/220 volts

15973Thumb Screws (2)

Press on sides



• Full-screen, full-motion video with fully synchronized audio playback

– 30 frames/second playback via software-based MPEG-I decoding

– Synchronized 16-bit stereo SoundBlaster™-compatible audio

• External headphone connection

• Optional integrated stereo speaker module

Leveraged Asset - Employee Training - Customer Kiosk

Full Multimedia

Real World Retail

16429

NCR

Wall MountTable-Top Mount

Flexible Mounting– Table top with tilt/lock

– Wall mount with tilt/lock

16400

Wall Plate

Wall Mount Adapter Plate

Release Lever



• 12.1” LCD– Ultra bright Active LCD panel

– 800x600 SVGA resolution

– Field replaceable, dual bulb LCD• Saves service time and costs

• Optional 3-track MSR

• Integrated motion sensor – Standard feature

– Saves LCD life

– Wakes up terminal from

low power state

– Saves energy

Retail Peripheral Support

18287

NCR

Motion Sensor

Power/Status LED


• 4 line by 20 characters

• Integrated or remote

• Low profile or high post

Customer Displays


• Intel Celeron 600 MHz– MicroPGA class ZIF socket for Celeron or Pentium III– 100 MHz front side bus

• Memory– 32 MB down on-board RAM– Total: 32MB, 64MB, 96MB,160MB or 288MB RAM

• 10 GB hard disk option • Flash disk option• Integrated 10/100BaseT for server-based multimedia

applications• Optional internal PCMCIA port

– Two Type 2 or One Type 3– Optional integrated modem– Optional wireless Ethernet

RealPOS 7454


RealPOS 7454 Connectivity


• 2 RS-232 ports– Option for 2 additional serial ports

• 1 parallel port• Cash drawer port

– Y-cable supports 2 cash drawers

• PS/2 keyboard connection• 2 USB ports• VGA port• Headphone port• Speaker port• 10/100 MB Ethernet LAN

RealPOS 7454 Connectivity


• 2 Serial port expansion option – Four total serial ports

• Ethernet to RS-232 expansion– Provides four RS-232 ports– Applicable for remote devices

• USB to RS-232 expansion– Provides two or four RS-232 ports– Applicable for local device expansion

Serial Port Expansion

USB Port

RS-232 Ports

16944


7454 Certified Peripherals• NCR Printers

• NCR Cash Drawers

• Remote Customer Post Display

• NCR 2757 Kitchen Display System

• NCR 7837 Hand Held Scanner

• NCR 7892 Presentation Scanner

• External Bootable CD-ROM

• Electronic Payment Terminals

• Scale

• NCR 2010 Coin Dispenser

• Telequip Transact 2+ Coin Dispenser

2x20 VFD withRemote Post Mount

Real World Retail

• High Performance Thermal Receipt

– Up to 42 lines per second (130 mm/sec)

– High Resolution 203 dpi (8 dpmm)

– Receipt Knife Standard

• High Reliability

– 1.5M knife cuts / 150 km TPH

• Streamlined user interface– Drop & Go paper loading

– Left- or right-hand top cover access

– Single-button programmability

• Improved cable management

– Strain relief and recessed connector panel

• Dual RS-2S2 and USB Interface

• Optional Wall Mount

• Choice of Colors

7194 Thermal Receipt Printer

Real World Retail

• High Performance Thermal Receipt– Up to 42 lines per second (130 mm/sec)– Higher 203 dpi (8 dpmm) – Receipt Knife Standard

• High reliability– 1.5M knife cuts / 150 km TPH – Enhanced spill resistance

• Impact Slip Station – Up to 80 columns

• Check Handling Features– MICR Reader option– Single-pass check handling option

• Streamlined user interface– Single button programmability– Hidden reset switch

• Printer-resident information and tallies– Asset tracking and diagnostics / load balancing

• Dual RS-2S2 and USB Interface

7158 Thermal Receipt Printer with Slip


• One-station:– Thermal Receipt w/ knife

• High reliability• 32% faster than 7194

– 50 LPS vs. 38 LPS

• Two-color print– Requires special thermal paper

• Auto-Sensing interface– RS-232– USB

• Epson compatible for easy application porting• Cabinet Colors

– Beige or NEW Graphite Black

General Availability: May 30, 2002

7197 Thermal Receipt Printer

New


• Two-station• Thermal Receipt w/ knife

• Impact Slip w/ flat slip table

• High Reliability

• Two-Color Print

• Multi-Function Features• MICR• Check Flip

• Auto-Sensing Interface• RS-232• USB

General Availability:

May 30, 2002

7167 Thermal Receipt Printer with Slip

New

Real World Retail

• 2189 Full Size Cash Drawer–NCR’s premium cash drawer –Two slip slots and extra large coin roll storage

–Lock and manual release options

• Mid-Range Cash Drawer–Stainless steel construction–Reduced footprint–Slip Slots–Lock and manual release standard

•7454 Supports Up to Two Drawers Via “Y” Cable–Direct Connect to Port on Terminal

OR

–Connect to Port on External Printer

Cash Drawers


• DOS 6.22

• Windows CE 3.0

• Windows 95

• Windows 98

• Windows NT Workstation 4.0

• Windows 2000

Operating System Strategy


7454 Crisis Recovery Options• External CD-ROM Drive• NCR Fit Client Manager Store Edition Software

– Terminal Can Boot From LAN if Local Hard Disk is Corrupted– Downloads Operating System Recovery Image– Manual or Automatic– Requires WinNT on PC– Norton Ghost Software

• Using Ghost, Customer May Build a Custom Recovery Image That Includes– Operating System– Platform Software – Application Files


• 256MB SODIMM RAM certification– On board 32MB + 256MB SODIMM

= 288 MB maximum

• Dual display drivers– Can be used to drive a separate

Customer Information Display (CID)

General Availability: May 2002

What’s New in Release 2.1


7454 Training and Support

• Web-Based Training

• Classroom Training

• Online Documentation

• NCR Professional Services

• NCR Service Options


Discussion….


Market Positioning

NCR Real World RetailNCR Real World RetailNCR Real World RetailNCR Real World Retail

Retailers Want a Vendor Who Understands Their World… NCR is ItRetailers Want a Vendor Who Understands Their World… NCR is It

Yesterday’s NCR RSD

• Predictable

• Reliable

• Slow, Big

• Been Around Forever

• Know Retail

• Unmatched Retail Experience

Yesterday’s NCR RSD

• Predictable

• Reliable

• Slow, Big

• Been Around Forever

• Know Retail


Today’s NCR RSD


• The “Real Thing” in Retail

• Know-How Solving Real Problems

• Global Coverage, Market by Market

• Nimble and Reliable

Today’s NCR RSD


• The “Real Thing” in Retail

• Know-How Solving Real Problems

• Global Coverage, Market by Market

• Nimble and Reliable


NCR Offer

Hardware SoftwareServices

Real World Retail

With the broadest portfolio of products and services, NCR is best positioned to solve retailers’ real world issues worldwide.

With the broadest portfolio of products and services, NCR is best positioned to solve retailers’ real world issues worldwide.


NCR Strategic POS DirectionRealPOS Workstation Family

• Worldwide Product Offering for POS– Scalable POS Workstations

– Advanced Retail Peripherals

– Open Operating Systems

– Enabling Platform Software

• Platform Strategy

– Leverage Standard PC Technology

– Retail Enhancements

– Enhanced Human Interfaces

• Complete POS Solution


POS Printers KDS

7454 7460

7448

NCRHospitalityRealPOS

Workstations&

Peripherals


RealPOS 7448

RealPOS 7460

RealPOS 7454Multimedia Touchscreen POS Active LCD600 MHz ProcessorPassive CoolingCapacitive or Resistive TouchscreenWireless LAN Option

Value-based Touchscreen POSActive LCD566 MHz ProcessorLow Profile CabinetIntegrated or Modular ConfigurationsCan Coexist with NCR 7454

Compact Integrated POSFlexible Open Architecture Micromotion or Conventional KeyboardColor or Mono LCD300 MHz ProcessorMicrosoft® CE Based Application- “NCR Advanced Store@NeighborhoodPOS”


7454 Competitive Strengths• Passive cooling (No Fans)• Capacitive touch technology

– CleanScreen by Microtouch

• New motherboard with 600 MHz processor, 1 GHz roadmap• Highest temperature rating• Highest humidity rating• CD-ROM option• Multimedia support included

– Headphone port– Full motion video – Synchronized SoundBlaster stereo sound– Optional integrated stereo speakers

• Motion sensor• PCMCIA expansion capable

– Wireless LAN– Integrated modem

• Thin client capable– Flash Disk– PXE boot ROM– CE certified


Product Positioning7454 and 7460

7454 Rel 2Multimedia Touchscreen Terminal

Full Multimedia/Integ. Stereo Speakers

Wireless LAN Option

Capacitive OR Resistive Touch

4 Line Integrated Cust. Display-VFD

Passive Cooling

Motion Sensor

Side Mount MSR

Mobile Technology

Medium Profile

Intel Celeron 600 MHz

2 Serial Ports Standard-4 Total Avail.

1 Memory Slot

No Flex Disk Option

Unified Configuration Only

7460 Rel 1Value-based Touchscreen Terminal

Headphone Port/No Integ. Speakers

No Wireless Capability

Resistive Only

2 Line Integrated Cust. Display-LCD

Fan Cooled

No Motion Sensor

Front Mount MSR

Desktop Technology

Low Profile

Intel Celeron 566 MHz

4 Serial Ports Standard

2 Memory Slots

Optional External Flex Disk Drive

Modular Option for Remote Touchscreen


Hospitality Success Stories2001

• AAFES - 7454, Compris, NCR Services - $20 million

• Applebees - 900-7454’s installed in 2001 + 600/year new stores

• BP Amoco - 7454, Compris, 500 Terminals now, 6000 potential

• Checker’s Drive-In - 600 -7454’s installed with Aloha

• Dunkin’ Donuts - Baskin Robins - 7454 and 7460, NCR Services, Aloha

• Fuddrucker’s - 340 -7460’s, NCR Services, Compris,

• Grupo Pie - EMEA VAR - 3,000 - 7460’s - Shipped 1,300 units in 2001


Hospitality Success Stories2001

• In n’ Out Burgers - 7454, Compris, $2 million

• Jack-in-the-Box - 2,000 - 7454’s installed in 00/01, Progressive

• Long John Silver - 7454, Peripherals, NCR Services, $12 million

• McDonald’s EMEA - 6000 - 7454’s, 7460’s, Compris, NCR Services

• Paragon Steakhouse - 320 - 7460’s, Aloha,

• Ruby Tuesdays - 1,150 - 7454’s installed in 00/01, Micros software

• Tricon Global - 1,850 - 7454’s installed in 2001, Compris


The NCR 7454Over 35,000 Units Installed

HospitalityAccount Committed Installed Application

Agape-France 525 125 CustomizedAllied Domecq 150 AlohaAmericana, EMEA 200 200 ComprisApplebees 1820 720 CustomizedAu Bon Pain 900 900 ComprisBess Eaton 200 200 AlohaBoddie Noell-(Hardee's Franchise)1400 600 ProgressiveBurger King, Spain 150 150 ComprisBurger King Franchises 140 140 ComprisBrek, Italy 100 100 Serenissima-SelzChart House 400 400 HSIChecker’s 1050 600 AlohaCompass Group-U.K. 1000 1000 ComprisDiagio-UK 150 150 ComprisEat n’ Park 400 400 MicrosIn-N-Out Burgers 160 80 ComprisJack in the Box 2600 2200 ProgressiveKFC 1000 400 Various



HospitalityAccount Committed Installed Application

Long John Silver 2000 400 CustomizedLuby’s 212 212 AlohaMcDonald's, Europe 6000 740 ComprisMorton’s 100 100 AlohaNinety Nine Restaurants 150 150 AlohaPizza Hut 1500 1300 CustomizedPizza Pizza 400 350 Chickasaw-CustomizedPizzaria Uno’s 800 800 PositouchRuby Tuesday’s 2500 1200 MicrosSbarro’s 100 100Taj Mahal Resort 50 50 HSITemkil (KFC Franchise) 150 150 AlohaTricon, Australia 320 160 ComprisTricon,China 450 ComprisU.S. Beef 500 477 Aloha



RetailAccount Committed Installed Application

ARCO 304 304 MSI/TokheimBeymen, Turkey 90 90Body Shop-U.K. 1000 1000BP 500 125 Compris QSRCharles Voegele-Switz. 1050 1050Cineplex Odeon-Canada 40 40 OmnitermElder Beerman 2600 2600 CustomizedFlying J 1138 1138 CustomizedKwik Trip 400 326 Pinnacle SoftwareLove's Country Store 334 350 Pinnacle SoftwarePDQuick 50 50 PositouchPilot Oil 1200 431 Retalix/StorePointTesoro 359 359 Retalix/StorePointThorton Oil 455 455 RSGVingcard 300 300Vroom & Dreesmann, Europe 1500WilcoHess 330 Pinnacle SoftwareWohrl, Germany 200 200


NCR Hospitality Partners

Certified on RealPOS 7454 and RealPOS 7460

Aloha

Compris

Digital Dining

Positouch

Progressive


New Hospitality PartnersCertifications in Progress

• Breakaway– #1 in delivery software– Won Domino’s

• SIVA– Thin client--browser based

• POS.com– Thin client--ASP model

• Wand– Installed in Wendy’s and KFC franchisees

• Exit 41– Leading edge Java based application– Installed in McDonald’s franchisees


Supportability Ease WithFit Client Manager

• Web-Based Approach to Systems Management

• Available at 3 Levels– Terminal, Store, Enterprise

• Provides the Following Functionality– Crisis Recovery– BIOS Updates– Client Software Installation– Web-Based Management

• Asset Management• Configuration• State Management• Diagnostics


FitClient Manager

• FitClient Manager LE (Local Edition)

– Client-based, runs locally on client through Internet Explorer

– Manages retail peripherals (e.g. OPOS profiles) and platform

components and parameters

– Diagnostics for peripherals and platform

• FitClient Manager SE (Store Edition)

– Server-based web-site management of peripherals, platform and software for each client

– Client software distribution

– Update Flash BIOS via network

– Group Management of POS clients via FitGroups

– Network based crises recovery


Norton Ghost Software

• Facilitates crisis recovery and helps reduce support costs

• Creates an exact image of a hard drive

– Operating System

– Applications

– Configuration Settings

• Image is stored on a CD-ROM, server hard drive, etc.

• In case of disk failure, image is restored to new drive

• Can also recover individual files from image file


USB

Drawbacks•Limited peripheral choices today

•Limited native O/S support

Benefits• Faster data transmission• Plug and Play• Hot Plug• Cable can deliver power and data• Growing number of peripheral choices

NCR Strategy•Meet retailers needs•Support existing RS232 peripherals for maximum investment protection

•Adopt new USB without worrying with migration issues. The 7460 provides extensive OS support.

•Combine RS232 and USB peripherals


Ethernet,or

RS232C,

NCR Kitchen Display System

NCR


• Oasys Controller is a Miniature PC

• 32 Bit Processing

• Win 9x and DOS O/S

• Serial or Ethernet Connection

• Supports:– 4 SVGA Monitors & Bump Bars

– OR 4 Touchscreens

– OR 8 Printers

– OR Combinations

• Full Color Text & Graphics

• Oasys Controller is a Miniature PC

• 32 Bit Processing

• Win 9x and DOS O/S

• Serial or Ethernet Connection

• Supports:– 4 SVGA Monitors & Bump Bars

– OR 4 Touchscreens

– OR 8 Printers

– OR Combinations

• Full Color Text & Graphics

NCR KDS

realpos 7454 pos workstation realpos for the real world

Documents

retail retail hardenedpassive

retail posrealpos

coinsncr confidentialrealpos

specific target audience

terminal yearcertified

uselightest touch

main presentation

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