really simple search - alfresco
DESCRIPTION
http://tinyurl.com/4u5awhTRANSCRIPT
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Really Simple Search
Dr. Ian Howells, AlfrescoCMO Alfresco
www.alfresco.com
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Agenda
● The Front Office Knowledge Worker and the Mountain
● The Cost to a Business of Poor Search
● Commoditizing and Consumerizing Search
● Searching Content
● Alfresco Search
● Alfresco Configuration
● More Information
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The Front Office Knowledge Worker and the Mountain
● 80% of Information in a Company is Content
● Growing at 75% a Year
● Knowledge Workers spend 30% to 40% of their Time on Document Related Tasks
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Fit Within the User’s EnvironmentContent-as-a-Service
● As Simple as a Shared Drive
● As Simple as Email
● As Simple as Google Search
● Rules Automation
● Zero-Footprint Client
● Web 2.0 Client IntegrationRules
Automation
•WebSearch
•SharedDrive
Interface•Office
Interface•Email
Interface•Search•Version
•Audit•Workflow
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The Search Syndrome● Can’t Find Documents
● 45% of Users find Gathering Information about another part of the Company a Challenge
● Managers spend up to two hours a day searching for information
● Can’t Find the Right Version ● 42% of Users Accidentally use the Wrong Information at least Once
per Week
● Easier to Search for Competitors Information● Only 31 percent said that competitor information is hard to get
● Often Information is not Valuable● More than 50 percent of the information they obtain has no value to
them
● Content from Multiple Sources● On average 3 sources for information on competitors, customers, and
projects● 57% numerous sources causes difficulties
● Information is not Distributed in Time to be Useful● 59% miss valuable information everyday to to poor distribution
SharedDrive
Interface
Managers Say the Majority of Information Obtained for Their Work Is UselessAccenture Survey January 2007 View the recorded webinar here:
tinyurl.com/simple-search
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The Cost of Poor Search
HeavySearchers
MediumSearchers Light
Searchers
Hours spent searching (annually)1 150 50 38.7
Time saved by replacing poor search (%)2 53.4% 53.4% 53.4%
Time saved (hours per week, per user) 1.54 0.51 0.40
Value of time saved (per user per year)3 $2,311 $770 $596
Value of time saved (for 500 users) $1,155,443 $385,148 $298,104
% ROI for 500 users 6,540% 2,113% 1,613%
Payback period 11 days 33 days 42.6 days
% ROI for 250 users 3,220% 1,007% 757%
Payback period 22 days 66 days 85.2 days
Poor search was the greatest single cause of reduced usability across intranets
Search usability accounted for an estimated 43 percent of the difference in employee productivity between the best and worst intranets.” Intranet Usability, Nielsen Norman Group, November 2002 View the recorded webinar here:
tinyurl.com/simple-search
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Consumerizing SearchZero Training Search
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Social SearchTagging, Rating and Trust
● Search on Content
● Search on Tags
● Search on Opinions
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9
Blur the Internal and External
Enterprise Apps
Search Engines
My Identity
News & Alerts
Feeds
Content Repos& Archives
References
Social Knowledge Taxonomy &Folksonomy
Teams & Projects
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Searching ContentMore than Just the Words
● Content
● Location – Folder
● Properties
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Searching ContentSecurity and Lifecycle
● Security
● Lifecycle Management Authoring Review Distribution
AuthorOnly
ReviewersOnly Everyone
HR ONLY!
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Searching AlfrescoWebsite and Repository
● As Simple as a Website
● Standard Interface
● Full Security
● Zero Training
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Office Integration and Search
● Search
● Preview● Tagging
● Other Functionality● Space Browsing● Checkin/out● Create New● Version History● Properties● Workflow Tasks● Compare
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Alfresco Client Search
● Simple Search
● Simple to Add Further Constraints to Reduce Hits
● Secure Access● Security● Lifecycle
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Alfresco Advanced Search and Options
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Alfresco Taxonomy Based Search
● Hierarchical Categories
● Multiple Category Search
● Combined with other Advanced Options
● E.g. Find all ● European Financial Products ● From US Banking Divisions● That are Fixed Income Derivatives● Developed after January 2008● Contain Eastern Europe
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Alfresco Distributed Search
● Why● Corporate HR Repository● Corporate Standards● Corporate Standard Operating
Procedures
● Open Search● One at a Time
● Alfresco● Multiple Alfresco Repositories
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Alfresco Federated Search● Why
● Competitive Analysis• Corporate Repository• Competitor Website• Competitor Blogs• Community Wiki
● Open Search● One at a Time
● Alfresco● Multiple Alfresco
Repositories● Internal/External● Wikis● Blogs
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Multi-Repository SearchOpenSearch Client
● Standards are Critical● Hundreds of Adaptors● or● RSS, Atom Supported
Repositories
● Wiki, Blogs
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iGoogle Gadget
● Content-as-a-Service
● Search-as-a-Service
● iGoogle Gadget
● Standard Interface
● Full Security
● Zero Training
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Alfresco Search Architecture
Full-text Indexes& Categories Storage
MetadataDBMS
App ServerWeb Applications
Virtual File System
WebDAV
CIFS
FTPContent
Repository
Business Process
Engine
CRM
Web Services
Portal Server
Knowledge Portals
High Availability
Hot Standby
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OpenSearch
● Attributes – RDBMS● Title, Description, Author● Configurable
● Content - Lucene
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Adding Multiple Repositories to OpenSearch
● tomcat\webapps\alfresco\WEB-INF\classes\alfresco\templates\api
● KeywordSearchDescription_view_opensearchdescription.ftl
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KeywordSearchDescription_view_opensearchdescription.ftl
● <?xml version="1.0" encoding="UTF-8"?>
● <OpenSearchDescription xmlns="http://a9.com/-/spec/opensearch/1.1/" xmlns:alf="http://www.alfresco.org">
● <ShortName>Alfresco IanDemo Repository</ShortName>
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Distributed OpenSearch● Configuration
● Web-api-config-custom.xml● tomcat\shared\classes\alfresco\
extension
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Web-api-config-custom.xml
● <!-- Example: Registration of Alfresco's Open Talk Blog -->
● <!-- -->
● <engine label="Alfresco Open Source Talk" proxy="opentalk">
● <url type="application/rss+xml">
● http://blogs.alfresco.com/opentalk/os-query?s={searchTerms}&itemstart={startIndex?}&itempage={startPage?}&itemlimit={count?}
● </url>
● </engine>
● <!-- -->
● <!-- Example: Registration of Yahoo Uk News -->
● <!-- -->
● <engine label="Yahoo UK News" proxy="yahooUKNews">
● <url type="application/rss+xml">
● http://uk.news.search.yahoo.com/news/rss?p={searchTerms}
● </url>
● </engine>
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Summary
● The End of the Enterprise Content Management Suite
● Content-as-a-Service
● Search-as-a-Service
● Internal and External
● Multiple Repositories, Multiple Sources
● For all Users● Commoditization● Comsumerization
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More Information
● Upcoming Webinars● 17th July – Alfresco Web Content Management Deployment and Replication for High Scalability● 24th July - Records Management
● On Demand Webinars
● Content Community● White Papers● Tech Tips● Documentation● Sample Code● Sample Applications
● Alfresco Enterprise Test Drive● On Demand● Download
● Alfresco Labs Download
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Getting Access to Alfresco 2.2
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Demonstration
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Really Simple Search
View the recorded webinar here:tinyurl.com/simple-search