real-world data governance: build your own data governance tools

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Real World Data GovernanceBuild Your Own Data Governance Tools

Monthly Webinar Series Hosted by DataversityRobert S. Seiner – KIK Consulting / TDAN.com

May 21, 2015 – 2:00 p.m. EST

Robert S. SeinerKIK Consulting & Educational Services, LLC - KIKconsulting.com

The Data Administration Newsletter, LLC - TDAN.com

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• Real-World Data Governance – Monthly Webinar Series

– June 20, 2015 – Everybody is a Data Steward: Get Over It – 2pm EST

– Third Thursday, Monthly since January 2012– Register On-Line at DATAVERSITY.net

Build Your Own Data Governance ToolsUpcoming Webinars

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• Non-Invasive Data Governance:The Path of Least Resistance and Greatest SuccessISBN 9781935504856 / Technics Publishing – September 2014

• KIKConsulting.comHome of Non-Invasive Data Governance™

• DATAVERSITY EventsData Governance & Information Quality (DGIQ) Conference 2015Getting Started with Data Governance (Tutorial 6/8)Advanced Metadata Requirements for Data Governance (Tutorial 6/8)Applying Data Governance to Agile Projects (Session 6/9)

Build Your Own Data Governance ToolsCurrent Events

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• There are many tools available to assist your organization to governyour data better. The value from these tools is proven andorganizations come to rely on using these tools to deliver highquality and protected data. Some of these tools are available forpurchase however many can be developed and provided internally.

• This RWDG webinar with Bob Seiner will address the design,development and deployment of several key instruments of datagovernance success. Bob will describe the purpose of these tools,ways to build these tools and how to deliver value from tools youcan construct with little or no cost.

Build Your Own Data Governance ToolsAbstract

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• In this webinar, Bob will discuss tools focused on:– Formalizing accountability for governing data definition, production, use– Recording critical data governance metadata– Applying governance to existing and/or new processes– Providing necessary awareness and communications– Building and improving data understanding

Build Your Own Data Governance ToolsAbstract

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• Non-Invasive Data Governance™– The practice of:

• applying formal accountability & behavior • through non-invasive roles & responsibilities• to existing and / or new processes• to assure that the definition, production & usage of data• assures regulatory compliance, security, privacy, protection & quality.

– Non-Invasive describes how governance is applied to assurenon-threatening management of valuable data assets.

– The goal is to be• Transparent• Supportive• Collaborative

Build Your Own Data Governance ToolsRelationship Between Definition & Tools

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• What Tools will be covered? Tools associated with …– Formalizing Roles & Responsibilities– Formalizing Accountability for Data– Formalizing Processes– Formalizing Awareness

• You Are Going to Have to Address Roles, Accountability, Process and Awareness.

• You May as Well Find a Way to Formally Recordthe Meta-Data About Those Things!

Build Your Own Data Governance ToolsTools of Data Governance

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Build Your Own Data Governance ToolsData Governance Policy

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Build Your Own Data Governance ToolsData Governance Principles

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• Operating Model Tool:– Definition of Roles, Basis for the Program– Used to Formalize Roles & Responsibilities, Engage, Communicate– Data Governance (on some level) is Already Taking Place!– Be Non-Invasive in Your Approach to Identifying People into Roles– Pyramid Structure Has Meaning– Arrows Have Meaning

Build Your Own Data Governance ToolsOperating Model

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• Leverage ExistingOrganizational Levels

• Recognize People intoRoles & Responsibilities

• Emphasize Space• Color Coordinated

with other Tools• Escalation Path • Communications Path


EXECUTIVE

TACTICAL

STRATEGIC

OPERATIONAL

PARTNERS

TEAM

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• What Should Be Included in the Operating Model:

– Details: Who Will ParticipateHow Many PeopleWhat Will They DoHow Much Time

– Activities during Launch of Data Governance

– Activities during Steady State of Data Governance


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Build Your Own Data Governance ToolsCommon Data Matrix

• Common Data Matrix Tool:– Assists in Inventory of Data, Data Stores, Systems, System of Record, …– Assists in Identifying, Recognizing and Recording Stakeholders of Data– Assists in Formalizing Accountability for Data and Information– Record Cross Reference of Domains (Subject Areas) and Potential Stakeholders– Formally Manage Master Data Categories into Domains & Sub-Domains– Identify Strategic, Tactical and Operational Stakeholders– Formally Identify and Engage the Knowledgeable IT Resources

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CUSTOMER

SUPPLIER

PRODUCT

EMPLOYEE

MATERIAL

FINANCE

• Subject Areas• Sub Subject Areas• Knowledgeable People• Systems where Subject

Areas of Data Reside• Business System Users• Knowledgeable IT• Stakeholders in Data

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FINANCE OPERATIONS SALES HR IT

• Organizational Chart• Business Units• Business Sub Units• Stakeholders in Data• Council Representation• Coordinators

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CUSTOMER

SUPPLIER

PRODUCT

EMPLOYEE

MATERIAL

FINANCE

OPERATIONS SALES HR IT

USERS USERS USERS USER






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Build Your Own Data Governance ToolsWork Flow Templates

• Work Flow Templates Tools:– Assists in Formalizing Processes and Workflows– Record Cross Reference of Process Steps and Governance Roles– Formally Identify Accountability for Steps of the Process– Specify RASCI – Responsible, Accountable, Supportive, Consulted, Informed– Cross Reference for Methodology, Project, Risk Management, Requests– Specify Outcomes, Deliverables, Milestones, Timelines, …

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• Steps of Methodology• Do not call it a Data

Governance Process• Steps Already Exist• Apply Governance• Who Does What, When,

How and When• RASCI


PLAN

DEVELOP

DESIGN

TEST

IMPLEMENT

MAINTAIN

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• Roles of the Data Governance Program• When Do They Get Involved in Process• How Much Time• What Should be Delivered• RASCI


TEAM COUNCIL STEWARD PARTNER

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PLAN

DEVELOP

DESIGN

TEST

IMPLEMENT

MAINTAIN


TASKS TASKS TASKS TASK







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DATA DEFINER DATAPRODUCER

DATA STEWARDCOORDINATOR

DATA GOVERNANCE ACTIVITY MATRIX©

MASTER DATADEVELOPMENT

LIFE CYCLE(MDDLC)

INFORMATIONGATHERING

(DOMAIN, SYSTEM,STEWARDS)

OPERATIONAL DATA STEWARDS

DATA USERDATA DOMAIN

STEWARD(or designee)

DATA DOMAIN / LOB/FUNCTIONAL AREA

ASSESSMENT &REQUIREMENTS

PLANNING &ANALYSIS

SOLUTION DESIGN

SOLUTIONDEVELOPMENT

SOLUTION TESTING

SOLUTIONIMPLEMENTATION

SOLUTIONMONITORING &MAINTENANCE

Activity initiated re: this domain,Data Domain Steward is involvedin identifying and recording inforelated Domains, Systems,Stewards per issue or task.

Activity initiated re: this domain,Steward Coordinator is involved inidentifying Operational Stewardsin this LOB/FA that shouldparticipate in this work flow.Assure appropriate businessmeta-data is recorded.

Propose alternativesfor data definitionsolution that best fitswith definedrequirements.

Provide input to thedevelopment of thedata productionsolution.

Provide definitionrequirements &gathering document.Define data needed tooperate business &report results.

Test data solutionfrom a definitionperspective. Assurethat appropriatebusiness meta-data isrecorded.

Produce userrequirements. Usedata needed tooperate business &report results.

Coordinate activities ofOperational Stewards includingproject timelines, status reporting,tactical decision making. Assureappropriate business meta-data isrecorded.

Provide datadefinition guidance tobuild the appropriatesolution.

Provide data usageguidance to build theappropriate solution.

Coordinate tasks associatedconducting planning and analysissteps.

Propose alternativesfor data productionthat best fits with thedata definitionsolution and definedrequirements.

Propose alternativesfor data usagesolution that best fitswith definedrequirements.

Coordinate tasks associatedconducting planning and analysissteps. Accept or Resolve solutionfrom the Steward Coordinator.

Coordinate activities of allindividuals related to developmentwork including timelines, status,tactical decision making.

SYSTEM SMEs

IT

DATA SMEs

Test data solutionfrom a productionperspective. Assurethat appropriatebusiness meta-data isrecorded.

Test data solutionfrom a usageperspective. Assurethat appropriatebusiness meta-data isrecorded.

Coordinate activities of theOperational Stewards related totesting work including timelines,status, tactical decision making.

Coordinate activities of theOperational Stewards related tosolution implementation includingtimelines, status, tactical decisionmaking.

Coordinate activities of theOperational Stewards related tosolution monitoring &maintenance including timelines,status, tactical decision making.

Perform EIS system testing.Assure that appropriate technicalmeta-data is recorded.

Perform EIS data testing. Assurethat appropriate technical meta-data is recorded.

Coordinate and manage alltechnical aspects of data solutiondevelopment. Assure thatappropriate technical meta-data isrecorded.

Coordinate and manage alltechnical aspects of systemsolution development. Assurethat appropriate technical meta-data is recorded.

Coordinate system design withData Domain Stewards andSteward Coordinators.

Coordinate data design with DataDomain Stewards and StewardCoordinators.

Coordinate and manage alltechnical aspects of systemplanning and analysis with DataDomain Stewards and StewardCoordinators.

Coordinate and manage alltechnical aspects of data planningand analysis with Data DomainStewards and StewardCoordinators.

Coordinate and manage alltechnical aspects of systemassessment & requirementsgathering with Data DomainStewards and StewardCoordinators.

Coordinate and manage alltechnical aspects of dataassessment & requirementsgathering with Data DomainStewards and StewardCoordinators.

Coordinate and manage alltechnical aspects of datainformation gathering with DataDomain Stewards and StewardCoordinators. Assure appropriatetechnical meta-data is recorded.

Coordinate and manage alltechnical aspects of systeminformation gathering with DataDomain Stewards and StewardCoordinators. Assure appropriatetechnical meta-data is recorded.

Participate in datadefinition informationgathering as needed.

Participate in dataproductioninformation gatheringas needed.

Participate in datausage informationgathering as needed.

Coordinate and manage alltechnical aspects of systemsolution implementation.

Coordinate and manage alltechnical aspects of systemsolution monitoring &maintenance.

Coordinate and manage alltechnical aspects of data solutionimplementation.

Coordinate and manage alltechnical aspects of data solutionmonitoring & maintenance.

Coordinate business tasksassociated with solution testingsteps.

Coordinate business tasksassociated with solutionimplementation.

Coordinate business tasksassociated with solutionmonitoring & maintenance.

As part of daily job,identify operationdata issues pertainingto their domain ofdata.




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Build Your Own Data Governance ToolsIssue Resolution Templates

• Issue Resolution Templates Tools:– Assists in Formalizing Processes and Workflows– Record Cross Reference of Issue Resolution Steps and Governance Roles– Formally Identify Accountability for Steps of the Process– Specify RASCI – Responsible, Accountable, Supportive, Consulted, Informed– Cross Reference for Specific Activities to Resolve Data Issues– Specify Outcomes, Deliverables, Milestones, Timelines, to Resolve Issue

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• Data Quality Methodology– Qualify & Prioritize Data Issue– Identify Affected Data Domain– Identify Affected Data Stewards– Conduct Data Systems & Data Resource Discovery– Conduct Root Cause Analysis– Conduct Cost-Benefit Analysis– Analyze & Recommend Resolution– Gain Approval, Funding, Resources– Resolve Data Issue

• Cross Reference DQ Methodology & Resources– Who does What and When?

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Build Your Own Data Governance ToolsCommunications Matrix

• Communications Matrix Tool:– Assists in Formalizing Communications & Awareness Required Content– Record Cross Reference of Content and Governance Roles– Formally Identify Communications & Awareness Checklist – Identify Audience, Content, Message, Media, Timing, …– Message and Delivery May / Will be Different Depending on Audience– Specify When / If Refreshes are Necessary

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• What need to beCommunicated?

• Orientation,On-Boarding,On-Going

• CommunicationsSpecialist

• CommunicationsPlanning

PROGRAM

ROLE BASED

COUNCIL INFO

TRIGGERS

DOCUMENTATION

METRICS


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• Roles of the Data Governance Program• When Do They Get Communicated to?• How Much Time• What Should be Delivered• Who will Develop and Deliver the Communications (CX)



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PROGRAM

ROLE BASED

COUNCIL INFO

TRIGGERS

DOCUMENTATION

METRICS


CX CX CX CX

CX CX CX CX

CX CX CX CX

CX CX CX CX

CX CX CX CX

CX CX CX CX

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Build Your Own Data Governance ToolsReview

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Build Your Own Data Governance ToolsReview

• Tools Can Be Internally Developed– Formalize Roles & Responsibilities– Formalize Accountability for Data and Information– Formalize Processes Associated with Governing Data– Formalize Awareness of Data Governance Activities– Use Tools as a Component of a Successful Governance Program– Formalize How This Meta-Data is Recorded and Made Available– Tools Become the “Face” of Your Data Governance Program

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Wrap Up& Discussion

• In this webinar, Bob discussed tools focused on:‒ Formalizing accountability for governing data definition, production and use‒ Recording critical data governance metadata‒ Applying governance to existing and/or new processes‒ Providing necessary awareness and communications‒ Building and improving data understanding

• Questions & Answers

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Robert S. SeinerKIK Consulting & Educational Services – KIKconsulting.comThe Data Administration Newsletter - TDAN.comPost Office Box 112571, Pittsburgh, Pennsylvania 15241412.220.9643, 412.220.9644 (Fax)[email protected]@tdan.com@RSeiner

Wrap Up& Discussion

real-world data governance: build your own data governance tools

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