real-time store-monitoring platform [skrivskyddad]axway.pdf · 2012. 9. 24. · platform frank...
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Real-Time Store-Monitoring PlatformFrank JelinekSales Solution Center, Axway EMEA
About AxwayAbout AxwayCompany Solutions Industries
• 11,000 customers• 100+ countries
Unique provider ofBusiness Interaction Networks
Supporting global enterprises in
• Financial Services
• 208 €M revenue in 2010• 12% growth rate• 1,600 employees
Industry-leading technology in
• Managed File Transfer (MFT)
• Healthcare
• Life Sciences
• Manufacturing• Offices in 20+ countries • B2B and Integration
• Email and Identity Security• Automotive
• Retail
• TransportationMultiple delivery methods
• On-premise software
• Virtualized
Transportation
• Logistics
• Government
TechnologyVirtualized
• Appliance
• Cloud
• Professional
• Technology
• Professional services
| © 2012 Axway | All rights reserved. 2
Some of Axway’s CustomersFinancial Services
Some of Axway s CustomersLogistics & TransportationHealthcare & Life Sciences Manufacturing & Energy
Services & Telecom AutomotiveRetail & Consumer Government
| © 2012 Axway | All rights reserved. 3
Axway Retail Sector FootprintAxway Retail Sector Footprint
Axway Retail Sector FootprintAxway Retail Sector Footprint
75% of Top 30 retailers in Europe 75% of Top 30 retailers in Europe
Top 5 of US grocery retailers
run the business with Axway ySoftware
Benefits of the approach:IT enabled Retail Business Interaction NetworkIT-enabled Retail Business Interaction Network
Level 2Interfaced Enterprise
Level 4Adaptive Enterprise
Increased Supply Chain transparency
Increased SupplyChain efficiency Increased IT agilityLevel 2
Interfaced EnterpriseIncreased Consumer
responsiveness
» Defined cross functional processes;
» Information level collaboration;
» Functional view of value chain;
» Managed, measurable business wide processes;
» System Level Collaboration;
» Aligned value chains;
» Optimised processes adept to change;
» Process Level Collaboration;
» Synchronised value chains;
» Increased strategic differentiation
» Support real-time collaboration between trading partners
» Proactively monitor & notify users of exceptions for immediate response
» Reduced administration costs
» Up-to-date, real-time information
» Improve customer service
» Non-intrusive data integration between trading partners
» Leverage existing IT infrastructures
» Axway standard connectors and
» Managed, measurable business wide processes;
» System Level Collaboration;
» Aligned value chains;
» Real-time Inventory Management
» Reducing out-of-stock issues, implementing new
technologies (RFID…)» Fuzzy view of business core &
context;
» Delayed KPI visibility;
Key differentiator:-
» Bias towards core business;
» Delayed KPI visibility.
Key differentiators:-
» Transactions;
» Increased strategic differentiation between core and context;
» Leading KPIs.
Key differentiators:-
» Agility and Adaptability;
» Streamline and develop cross-domain business processes
» Eliminate errors
» Intelligent, reliable and
» Improved Order management and Fulfillment processes
» Implementing basic transaction processes (PO,
ASN,…) to sophisticated ones
open standards support» Bias towards core business;
» Delayed KPI visibility.
Key differentiators:-
» Transactions;
g ( )
» Developing Supply Chain visibility and Collaboration
(ECR…)
» Supporting new initiatives to synchronise from suppliers to» Information
Supplier Control
» Selective Partnering
Order Control, Stock rates and
» Alliances, co-operation;
» Approach to innovation –“Manage Discontinuity”.
Decrease of total IT costs
controlled supply chain information exchanges.
(VMI, CPFR,…) » Selective Partnering
Shop control (out of stock, out of
synchronise from suppliers to point of sales (Global Data
Synchronisation, eCatalog,…)
Supplier Control
Visibility on delivery cycle
Shared KPI’s
Order Control, Stock rates and inventory adjustments
Increase of order quality and decrease in claims and disputes
Decrease of total IT costs
Increase of IT responsiveness and adaptability to changing
business requirements
Shop control (out of stock, out of shelf)
Improved shopper experience and loyalty
| © 2010 Axway | All rights reserved. 6
Axway in Retail & Consumer ProductsAxway in Retail & Consumer Products
Streamlines, automates, and insures efficiency for complex global retailers and supply chains
Provides real‐time visibility and transaction intelligence for reduced order‐to‐cash time, and improved SLA compliance
Automated partner provisioning and robust community management reduces on‐boarding and maintenance costsmanagement reduces on boarding and maintenance costs
| © 2011 Axway | All rights reserved. 7
Store to CorporateStore to Corporate
DecisionDecisionbased on KPI
Business Process
Data Exchange
Corporate Stores
g
| © 2011 Axway | All rights reserved. 8
Main corporate to store processesMain corporate to store processes
Corporate to store Store to corporateCorporate to store Store to corporate
1. Article referencing and price update2. Delivery Order
8. Sales reports9. Inventory management
3. Delivery4. Reception in stores5. Multimedia flows (promotion videos,
10. Replenishment orders11. After sales service12. Loyalty management
product images, music etc.) 6. Hiring new personnel 7. Marketing campaigns
13. Store (visitor) count14. Competition prices reporting15. Sales MBO
| © 2009 Axway | All rights reserved. 9
Axway Retail Exchange
The solution services
| © 2009 Axway | All rights reserved. 10
Retail Exchange services
Payroll Corporate side
Market place
BanksProvidors
Rémunérationvariable
Notes de frais
Market place
ERP ERP ERP ERP ERP
Temps d’activité
PLMAccountingERP
LogisticsStocks
ERPLogisticsPurchase
ERPLogisticsTransport
ERPLogisticsProduct catalog
Transport
3rd partyAssistance
Information DWH
DataTransformation
And
File Transfer
Monitoring
AndIntegration
Communication And
Routing
Warehouse
E-Commerce
| © 2011 Axway | All rights reserved. 11Store sideStores Franchises
Kaiser‘s Tengelmann returns from expierence
| © 2012 Axway | All rights reserved. 12
About Kaiser’s TengelmannAbout Kaiser s Tengelmann
A large retail food chain in Germany Quality and freshness guaranteed
With 17,975 employees at 531 stores in Germany, Kaiser’s Tengelmannsupermarkets reported sales of €2 16 billion in July 2011 Kaiser’ssupermarkets reported sales of €2.16 billion in July 2011. Kaiser’s Tengelmann GmbH is a supplier of high-quality products on the German foodstuffs market. The company was founded in 1880. In 1971, it became a
f Gwholly owned subsidiary of the Tengelmann Group.
Kaiser’s Tengelmann retail outlets offer fresh food such as fruit and vegetables, meats, sausages, cheese and other dairy products, as well as a full assortment of grocery, fine wines and other packaged goods. The company operates an online delivery service in the major cities of Berlin and
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p y p y jMunich.
Objectives and solutionObjectives and solution• Objective: Optimize Value Chain
Q i kl ll 3 2 0 d i k– Quickly rollout an 3,250+ endpoint network– Provide services to synchronize product information at the store level for 700+ stores– Provide services to place orders with 2,500+ suppliers– Provide shipment notification with warehousesp
• Collaborative Challenge: Operational Efficiency and eliminate “Blind Spots”– Complex Internal B2B and EAI Infrastructure
Plug & Play with a variety of internal systems: SAP and IBM DataStage TX– Plug & Play with a variety of internal systems: SAP and IBM DataStage TX– Capture transaction and event data and provide better operational visibility and analytics
tools– Monitor real-time transaction flows to ensure message and delivery schedules are on track
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A ROUGH VIEW TO THE PROCESS COSTSA ROUGH VIEW TO THE PROCESS COSTS
The customer voiceThe customer voice
“When we analyzed the cost savings gained throughout the entire supply
chain we calculated ROI for the Axwaychain, we calculated ROI for the Axway solution of only about one and a half
years.”
Mark MichaelisDivision Manager, ERP and IT Quality Assurance
K i ’ T l G bHKaiser’s Tengelmann GmbH
| © 2011 Axway | All rights reserved. 17
Benefits (1)Benefits (1)
• Connecting a new supplier in 10 to 15 min.Connecting a new supplier in 10 to 15 min.• Community Ramping with the Provisioning Service (PS)• Hands-off installation in our storesHands off installation in our stores• Savings through Prov. Services:
– Without: 2 man-hour for installation at the storeou a ou o s a a o a e s o e– With : 0 man-hours
• saving 1500 hours about 9 man-months– Services being a few months a head of business enablement
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Benefits (2)Benefits (2)
• Increase update speed for e.g. price updates to the store from 1.5 hours to 2 minutes
• Changing from passive adapter in the store to i d d Th “ i h iactive data sender. That means “right time
integration” for sales dataN t k t d b tt h dli f d• No stock outs and better handling for good replenishment
• Decrease number of attempts of card fraud in the• Decrease number of attempts of card fraud in the stores
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The customer voiceThe customer voice
“With Axway Interchange, we quickly established a store-to-corporate infrastructure, and a whole new B2B exchange platform. As g p
a result, stock levels in our stores are constantly monitored and optimized, and this
translates to important cost savings.”
Mark MichaelisDivision Manager, ERP and IT Quality Assurance
Kaiser’s Tengelmann GmbHg
| © 2011 Axway | All rights reserved. 20