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Real-Time Intelligence That Matters

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Page 1: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

Real-Time Intelligence That Matters

Page 2: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

The Last G-20 Country To Embrace The EMV Standard

Page 3: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Percentage Of U.S. Credit Cards With EMV Capabilities

0.4%4%

25%

70%

91%98%

2012 2013 e2014 e2015 e2016 e2017

Percentage of U.S. Credit Cards with EMV Capability

Source: Aite Group interviews with payment networks and 18 large U.S. issuers, April to May 2014

Page 4: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Preferred Credit Cardholder Verification Method

Source: Aite Group interviews with payment networks and 18 large U.S. issuers, April to May 2014

Chip and signature

12

Undecided4

Chip and PIN1

Signature, then migrate to PIN

1

Preferred Credit Cardholder Verification Method (N=18)

Page 5: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Portfolio Prioritization For EMV Migration

Source: Aite Group interviews with payment networks and 18 large U.S. issuers, April to May 2014

9

3

3

2

Credit first

Concurrent

No debit portfolio

Undecided

Portfolio Prioritization for EMV Migration (n=17)

Page 6: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

EMV’s Impact In Other Countries

- Changes In Canadian Credit Card Fraud Losses, 2008 To 2013 (In Millions Of CAD)

Source: Canadian Bankers Association

$245.4

$199.6$171.5

$152.6 $145.3

$111.5

$128.4$140.4

$176.1

$259.5 $268.6

$299.4

2008 2009 2010 2011 2012 2013

Changes in Canadian Credit Card Fraud Losses, 2008 to 2013 (In millions of CAD)

Page 7: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Cross-Border Fraud Will Displace To CNP

- U.K. POS Card Fraud , 2004 To 2013 (In GBP Millions)

Source: Financial Fraud Action UK

£129.7£96.8 £98.6

£144.3£169.8

£80.9£47.6 £36.1 £42.1 £43.4

£114.4

£89.0£68.5

£56.2

£54.1

£47.7

£44.4£50.1

£55.2 £58.9

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

U.K. POS Card Fraud, 2004 to 2013 (In GBP millions)

Lost/Stolen

Counterfeit

Page 8: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

The U.S. Will Not Be An Exception

- U.S. CNP Credit Card Fraud Losses, 2011 To e2018 (In U.S. $ Billions)

Source: Aite Group interviews with payment networks and 18 large U.S. issuers, April to May 2014

$2.1$2.6 $2.8 $2.9 $3.1

$3.8

$5.2

$6.4

2011 2012 2013 e2014 e2015 e2016 e2017 e2018

U.S. CNP Credit Card Fraud Losses, 2011 to e2018 (In US$ Billions)

Page 9: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

CNP: Not Your Parent’s Fraud

• Rapid introduction of novel payment methods & mechanisms

• Complex, organized, continuously evolving fraud schemes

Page 10: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Reducing CNP Fraud

Tokenization•Make stolen data useless

3-D Secure•Add extra layer of security

Behavioral Analytics•Making/assisting authorization decisions

Page 11: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Reducing CNP Fraud

Q: Please indicate the effectiveness of each of these technologies at reducing card fraud and data security issues.

Page 12: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

62% High/Very High

Q: Please indicate the effectiveness of each of

these technologie

s at reducing

card fraud and data security issues.

Tokenization

3-D Secure

Behavioral Analytics

Reducing CNP Fraud

Q: Please indicate the effectiveness of each of these technologies at reducing card fraud and data security issues.

Page 13: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

62% High/Very High

Q: Please indicate the effectiveness of each of

these technologie

s at reducing

card fraud and data security issues.

Tokenization

3-D Secure

Behavioral Analytics

50% High/Very High

28% High/Very High

62% High/Very High

Reducing CNP Fraud

Q: Please indicate the effectiveness of each of these technologies at reducing card fraud and data security issues.

Page 14: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

NEURAL NETWORKS DATA MINING

BUSINESS RULES

• Apply same logic to all cards, merchants and devices• Only capable of identifying past fraud behavior• Often require expensive databases and hardware to implement• 12-15 month implementation time

STATISTICS

Poor results:•Avg. 18% CNP decline rate vs. Avg. 5% CP decline rate •CNP fraud still growing rapidly

EXISTING APPROACHES ALONE ARE NOT ENOUGH

Behavioral Analytics Legacy Approaches

Page 15: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING

ADAPTIVE LEARNINGNEURAL NETWORKS

DATA MINING

REAL-TIME, LONG-TERM,GEO, RS, MULTI-DIMENSIONAL PROFILING

CASE-BASED REASONING

GENETIC ALGORITHMS

FUZZY LOGIC

BRMS / BUSINESS RULES

BEHAVIORAL DEVICE ID

Brighterion Solutions

Page 16: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 17: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 18: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 19: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 20: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 21: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 22: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 23: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 24: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

UNSUPERVISED LEARNING•Automatic data enrichment / feature identification

ADAPTIVE LEARNING•Adaptive learning stops previously unknown schemes as they occur•Longest model lifespan on the market

OPTIMIZED, MULTI-DIMENSIONAL PROFILING ENGINE•Specific behavioral analysis (1-to-1 Profiling)•Real-time transaction scoring (< 10ms)•Off-the-shelf hardware, no databases or data-warehouse needed•Solutions go live in 6 – 8 WEEKS

Brighterion Solution Advantages

REAL-TIME BEHAVIORAL DEVICE ID•Monitor/profile mobile devices and computers over time

Page 25: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Brighterion Solution: Model Building & Training

UnsupervisedLearning

DataEnrichment

ProfileCreation

Issuer/Processor Data•Merchant information•Global CNP transaction history•Global fraud database•Card transaction history

UnsupervisedLearning

DataEnrichment

ProfileCreation

Merchant Data•Personal information•Technical information•Merchant transaction history•Merchant fraud database

Computer AgentAddress

Profile

Page 26: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Brighterion Solution: Model Building & Training

Issuer/Processor Data•Merchant information•Global CNP transaction history•Global fraud database•Card transaction history

Merchant Data•Personal information•Technical information•Merchant transaction history•Merchant fraud database

Computer AgentAddress

Profile

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

Page 27: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Brighterion Solution: Model Building & Training

UnsupervisedLearning

DataEnrichment

Profile/AgentCreation

Issuer/Processor Data•Merchant information•Global CNP transaction history•Global fraud database•Card transaction history

UnsupervisedLearning

DataEnrichment

Profile/AgentCreation

Merchant Data•Personal information•Technical information•Merchant transaction history•Merchant fraud database

Computer AgentAddress

Profile

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

Issuer, Processor, Acquirer Models & Profiles

Merchant Models & Profiles

Page 28: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Transaction

Transaction

Computer AgentAddress

Agent

Brighterion Solution: Production Environment

Computer AgentAddress

Profile

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

•Score •Reasons•Action

•Score •Reasons•Action

Page 29: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Transaction

Transaction

Computer AgentAddress

Agent

Brighterion Solution: Production Environment

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

•Score •Reasons•Accept

•Score •Reasons•Accept

Page 30: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Transaction

Transaction

Computer AgentAddress

Agent

Brighterion Solution: Production Environment

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

•Score •Reasons•Deny

•Score •Reasons•Deny

Page 31: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Transaction

Transaction

Computer AgentAddress

Agent

Brighterion Solution: Production Environment

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

•Score •Reasons•ReviewReview

•Score •Reasons•ReviewReview

Page 32: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Transaction

Transaction

Computer AgentAddress

Agent

Brighterion Solution: Production Environment

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

•Score •Reasons•ReviewReview

•Score •Reasons•ReviewReview

CaseMgmt.

CaseMgmt.

Page 33: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Transaction

Brighterion Solution: Production Environment

Computer AgentAddress

Agent

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

NeuralNetworks

Data Mining

Case based Reasoning

Behavioral Device ID

•Score •Reasons•Action

Transaction•Score •Reasons•Action

•Score •Reasons•Action

CaseManagement

Page 34: Real-Time Intelligence That Matters. © 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business The Last G-20 Country To Embrace The

© 2015, Brighterion Inc. (all rights reserved) Keeping an eye on your business

Brighterion CNP Solution In Action• We have supported clients in Germany, Brazil, and Canada

while those markets adopted and rolled out EMV.

• Currently score billions of transactions in real time for 100s millions of cardholders worldwide

• Successfully applied to merchants, acquirers, issuers and homeland/cyber security

• Solutions go live in 6 – 8 WEEKS

• 75% - 95% CNP fraud detection improvements.