real time acquisition workflows - vendors & libraries panel

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Real Time Acquisition Workflows Vendors and Libraries Panel Ann-Marie Breaux, Vice President, Academic Service Integration, YBP Library Services Liz Butterfield, Monographs & Acquisitions Manager, Willamette University Library Amanda Schmidt, Solutions Architect, Ex Libris

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Page 1: Real Time Acquisition Workflows - Vendors & Libraries Panel

Real Time Acquisition WorkflowsVendors and Libraries Panel

Ann-Marie Breaux, Vice President, Academic Service Integration, YBP Library Services

Liz Butterfield, Monographs & Acquisitions Manager, Willamette University Library

Amanda Schmidt, Solutions Architect, Ex Libris

Page 2: Real Time Acquisition Workflows - Vendors & Libraries Panel

Ex Libris & YBP Partnership

Ex Libris and YBP are collaborating to streamline library operations and deliver efficient acquisitions and resource management workflows

Page 3: Real Time Acquisition Workflows - Vendors & Libraries Panel

How Does it Work Today?

Libraries using GOBI select content to be purchased via the GOBI platform

For library management processes libraries also need to perform the following in Alma

• Initiate an acquisition workflow - thus recording the acquisition details for budget management

• Manage the related resource activities – activation, renewals, claim etc.

Today this is done via:

• Batched GobiExport or EOCR (embedded order data) MARC files

• Manual FTP and upload of files

Page 4: Real Time Acquisition Workflows - Vendors & Libraries Panel

Disadvantages

Batch overnight process delays recording of order in Alma

Manual FTP process is outdated

Lack of real-time reporting of order problems within Alma

Duplicative work being done in GOBI and Alma

Page 5: Real Time Acquisition Workflows - Vendors & Libraries Panel

Alma & YBP Collaboration

Addresses disadvantages of current practice through new API integration

Real-time integration of acquisition process saves staff time

First delivery is focused on streamlining the order process

Available as of Alma October 2014 release

Page 6: Real Time Acquisition Workflows - Vendors & Libraries Panel

Future Collaborations

Ex Libris and YBP will continue to collaborate to improve and streamline additional workflows and services:

• Duplication detectionCheck Alma automatically when ordering in GOBI and display possible duplicates in GOBIAllow for manual selection by library when multiple matches

• Improve Matching CapabilitiesDistinguish between print and electronic materials for matching purposesHandle matching on other control numbers (e.g. OCLC number, YBP UID)

• E-Book Group settingsPopulate these settings properly

Page 7: Real Time Acquisition Workflows - Vendors & Libraries Panel

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YBP GobiAPI Service

November 2014

Ann-Marie Breaux

[email protected]

Page 8: Real Time Acquisition Workflows - Vendors & Libraries Panel

Current Process: Ordering & Alma

1. Configure loader in Alma

2. Have YBP set up EOCRs (or GobiExport/EDI

ordering)

3. Order in GOBI

4. Wait until the next day (or maybe later the

same day in Australia/New Zealand)

5. FTP the file from YBP

6. Load the file to Alma

7. Repeat 3-7

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Page 9: Real Time Acquisition Workflows - Vendors & Libraries Panel

New Process: GobiAPI

1. Get API Key from Ex Libris

2. Have YBP set up GobiAPI

3. Order in GOBI

Note: This changes the process for point of order,

but not point of shipment/invoicing (still MARC/EDI files, FTP, loading)

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Page 10: Real Time Acquisition Workflows - Vendors & Libraries Panel

Service Overview

Go

biS

ma

rt

Du

pli

cati

on

Co

ntr

ol

Alma POL

Order

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Page 11: Real Time Acquisition Workflows - Vendors & Libraries Panel

Setup Work

• Alma setup details - see Ex Libris Real-Time Acquisitions

Document

• API Key (See Ex Libris Onboarding Document)

• PO Line Owner code (which library owns the order)

• Vendor code (customer vendor code for YBP)

• Vendor account code(s) (variable)

• Can vary at base account, US/UK, subaccount levels

• Affected subaccounts

• GobiSmart details (upper/lower case matters)

• GobiSmart: API Data Mappings

• Fund Code Expansion (if needed)

• Documented in Library’s YBP Technical Specification

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Page 12: Real Time Acquisition Workflows - Vendors & Libraries Panel

GOBI Order Screen: Flexibility

12

Willamette

University

Order Screen

Page 13: Real Time Acquisition Workflows - Vendors & Libraries Panel

GOBI Order Screen: Flexibility

13

University of

Minnesota

Order Screen

Local Data 1

Local Data 2

Page 14: Real Time Acquisition Workflows - Vendors & Libraries Panel

Setup work: Data

• Mandatory Alma order details

• Fund

• Library

• Location All 3 data elements must be present for print books;

• Quantity Not used for eBooks

• Other optional order details

• General Notes (internal library notes, initials, subaccount, eBook

purchase option)

• Vendor Note

• Receiving Note

• Reporting code

• Price

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Page 15: Real Time Acquisition Workflows - Vendors & Libraries Panel

Current API Limitations

• Brief bib data only; not a good replacement for

GobiExport Plus or EOCR Plus

• Matching is ISBN only; does not distinguish P and E

• If matches to multiple Alma records, Alma picks which

record

• $0 Price: order goes to review for library to resolve; also

causes Alma to drop the fund code

• Group Setting (for complex eBook setups): library has to

manually add

• Multi-copy eBook orders not supported

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Page 16: Real Time Acquisition Workflows - Vendors & Libraries Panel

VENDORS & LIBRARIES PANEL

Liz Butterfield

Monographs and AcquisitionsManager

Willamette University Library

Real Time Acquisition Workflows

Page 17: Real Time Acquisition Workflows - Vendors & Libraries Panel

Mark O. Hatfield LibraryWillamette University

Willamette University

Private university with an undergraduate liberal arts college and two professional graduate schools

Total enrollment – 2,725

Hatfield Library

425,000+ volumes

6,000+ scores

7,000+ videorecordings

5,000+ sound recordings

Page 18: Real Time Acquisition Workflows - Vendors & Libraries Panel

Orbis Cascade Alliance

Orbis Cascade Alliance

37 members

Oregon, Washington, Idaho

275,000 students

2013-2014 all migrating to ExLibris

Alma

Primo

Network Zone

Page 19: Real Time Acquisition Workflows - Vendors & Libraries Panel

YBP - Gobi

Willamette and YBP

Started using YBP in 2008

EOCRs since 2008

EDI since summer 2013 when we switched to Ex Libris

Page 20: Real Time Acquisition Workflows - Vendors & Libraries Panel

Ex Libris - Alma

Willamette and Ex Libris

Started using Alma in summer of 2013

Page 21: Real Time Acquisition Workflows - Vendors & Libraries Panel

Old Process

Each morning would manually load all Gobi orders placed the previous day into Alma.

Order in Gobi

Download records from Gobiserver using FileZilla

Import records into Alma

Page 22: Real Time Acquisition Workflows - Vendors & Libraries Panel

New Process

Using API, orders are automatically sent from Gobi to Alma. Then Alma sends the POL information back to YBP.

Page 23: Real Time Acquisition Workflows - Vendors & Libraries Panel

Testing Process

Issues we ran into

Library Code

Thought our library code was MOH, it was HAT

Location Code

Our codes in YBP didn’t exactly match what was in Alma. Upper and lower case are very important

260 fields

Each subfield was coming across as an individual 260 field

Page 24: Real Time Acquisition Workflows - Vendors & Libraries Panel
Page 25: Real Time Acquisition Workflows - Vendors & Libraries Panel

Testing Process

Issues we ran into

Network Zone versus Institution Zone

Orbis Cascade practices

10 day break in testing for an upgrade to be made

Material Type in Item Record

Information was not being filled in

Note fields

Correct placement of fields in Gobi to correct fields in Alma

Page 26: Real Time Acquisition Workflows - Vendors & Libraries Panel

Testing Process

Mistakes

Duplicate requests

Credit Card

How to avoid mistakes

Slow down

Go through regular procedures

Page 27: Real Time Acquisition Workflows - Vendors & Libraries Panel

Bibliographic Record in Gobi

Page 28: Real Time Acquisition Workflows - Vendors & Libraries Panel

Order Record in Gobi

Page 29: Real Time Acquisition Workflows - Vendors & Libraries Panel

Brief Bib Record in Alma

Page 30: Real Time Acquisition Workflows - Vendors & Libraries Panel

Order Line in Alma

Page 31: Real Time Acquisition Workflows - Vendors & Libraries Panel

Notes Tab in Alma

Page 32: Real Time Acquisition Workflows - Vendors & Libraries Panel

Item Record in Alma

Page 33: Real Time Acquisition Workflows - Vendors & Libraries Panel

Final Order in Gobi

Page 34: Real Time Acquisition Workflows - Vendors & Libraries Panel

Invoice from YBP

Page 35: Real Time Acquisition Workflows - Vendors & Libraries Panel

L I Z B U T T E R F I E L D

M A R K O . H A T F I E L D L I B R A R Y

W I L L A M E T T E U N I V E R S I T Y

e b u t t e r f @ w i l l a m e t t e . e d u

Contact Informaton

Page 36: Real Time Acquisition Workflows - Vendors & Libraries Panel

Thank YouAnn-Marie Breaux ([email protected])

Liz Butterfield ([email protected])

Amanda Schmidt ([email protected])