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Real Estate FirmsIT Systems Study
www.pwc.com/ambenchmarking
Benchmarking InsightsPwC’s asset management perspectives and analysis
February 2014
PwC
Table of Contents
Real Estate Firms: IT Systems Study Results Page
Organizational Overview 3
General Ledger Systems Overview 8
Accounts Payable Systems Overview 14
Business Intelligence Overview 18
2
PwC
Organizational Overview
3
PwC
Organizational Overview
Data from 42 real estate firms is included in this study.
4
31%33%
19%17%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Less than $1Bn
$1 to $5 Bn $5 to $10 Bn Greater than$10 Bn
Market Cap Range of Participants
Industrial/Office/Mixed
52%
Lodging/Resorts
17%
Residential12%
Retail7%
Healthcare7%
Mortgage REIT5%
Property Sectors of Participants
PwC
32% 33%
50%
33%
100%
26%
17%
25%
33%
50%
42%
50%
25%
33%
50%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Industrial/Office/Mixed
Lodging/Resorts Residential Retail Healthcare Mortgage REIT
%o
fIT
Pe
rs
on
ne
l
Sectors
# of People in IT Organization, by Sector
Greater than 30
10 to 30
Less than 10
Organizational Overview, cont’d
5
# of IT Personnel
(7) (5) (3) (3) (2)(22)
PwC
22%
27%
50%
43%
22%
36%
13%
29%
56%
36% 38%
29%
0%
10%
20%
30%
40%
50%
60%
Less than $1 Bn $1 to $5 Bn $5 to $10 Bn Greater than $10 Bn
%o
fIT
Pe
rs
on
ne
l
Market Cap Range
# of People in IT Organization, by Market Cap
Greater than 30
10 to 30
Less than 10
(13) (14) (8) (7)
Organizational Overview, cont’d
6
# of IT Personnel
PwC
Organizational Overview, cont’d
7
3%
41%
3%
11%8%
24%
11%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Title for Head of IT Department
3%
9%
44%
3%
15% 15%
3%6%
3%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Reporting Line To...
PwC
General Ledger Systems Overview
8
PwC
General Ledger Systems Overview
9
MRI23%
JD Edwards23%
YardiVoyager
12%
CTI9%
Solomon7%
Lawson5%
MS GreatPlains
5%
PeopleSoft5%
Other*12%
General Ledger Systems Used
* “Other” includes the following systems: Geneva, Hyperion, IBS, Oracle Financials, Timberline
PwC
General Ledger Systems Overview, cont’d
10
ApplicationServiceProvider
21%
InternallyHosted
79%
Are GL Systems Internally Hostedor Outsourced?
78% 80%
22% 20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Public Private
GL Systems - Internally Hosted vs.Outsourced, by Public vs. Private
Internally Hosted Application Service Provider
PwC
General Ledger Systems, by Sector
11
67%
33%
Retail
39%
17%13% 13%
9%4% 4%
Industrial/Office/Mixed
29% 29%
14% 14% 14%
Lodging/Resorts40% 40%
20%
Residential
33% 33% 33%
Healthcare
50% 50%
Mortgage REIT
PwC
General Ledger Systems, Public vs. Private
12
24%
21%
15%
12%
9%
6% 6%
3% 3%
20%
30%
20%
10% 10% 10%
0%
5%
10%
15%
20%
25%
30%
35%
JD Edwards MRI YardiVoyager
CTI Other Solomon PeopleSoft Lawson MS GreatPlains
GL Systems - Public vs. Private
Public
Private
PwC
General Ledger Systems Overview, cont’d
13
Out of the 42 real estate firms, 14 use a property managementsystem separate from their general ledger system
Industrial/Office/Mixed
36%
Lodging/Resorts
29%
Residential29%
Retail7%
Sector Breakdown
Greater than$10 Bn
14%
$5 to $10 Bn14%
$1 to $5 Bn36%
Less than $1Bn
36%
Market Cap Breakdown
PwC
Accounts Payable Systems Overview
14
PwC
Accounts Payable Systems Overview
15
Yardi PayPlus19%
AVID Exchange14%
JD Edwards14%
MRI7%Nexus Payables
5%
OpsTechnology5%
Other37%
Accounts Payable Systems Used
* “Other” includes the following systems: AMSI ePO, Counselink, CTI, DocuSphere, Great Plains, Lawson,Market Basket, MCAP, Oracle Financials, Oracle IPM, PeopleSoft, Salesforce, VIP-II, PayScan, Solomon
PwC
Accounts Payable Systems Overview, cont’d
16
ApplicationServiceProvider
32%
InternallyHosted
68%
Are AP Systems Internally Hostedor Outsourced?
67%
75%71%
50%
33%
25%29%
50%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Less than $1 Bn $1 to $5 Bn $5 to $10 Bn Greater than $10Bn
AP Systems - Internally Hosted vs.Outsourced, by Market Cap
Internally Hosted Application Service Provider
PwC
Accounts Payable Systems, by Sector
17
40%
20% 20% 20%
Retail
25%21%
17%13%
8% 8%4% 4%
Industrial/Office/Mixed50%
17% 17% 17%
Lodging/Resorts
40%
20% 20% 20%
Residential
33% 33% 33%
Healthcare100%
Mortgage REIT
PwC
Business Intelligence Overview
18
PwC
Business Intelligence Systems Overview
19
40% of the real estate firms have a data warehouse and a businessintelligence tool for operational and financial reporting
46%
23%15%
8% 8%
0%
10%
20%
30%
40%
50%
JD Edwards MRI CTI OracleFinancials
Geneva
General Ledger Systems Used by Clientswith Data Warehouse
Industrial/Office/Mixed
54%
Retail23%
Residential15%
MortgageREIT8%
Sector Breakdown
Greater than $10Bn
15%
$5 to $10 Bn46%
$1 to $5 Bn15%
Less than $1 Bn23%
Market Cap Breakdown
Insight17% SQL
ReportingServices
18%
Crystal12%Other*
53%
Business Intelligence Tools Usedby Clients with Data Warehouse
*Other includes the following tools: Discoverer, GLI Reporting, .NET,FASTR, WorldWriter, Hyperion, TM1, BI-Informatica, BI-Microstrategy
PwC
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