readme slide for presentation delete before use the following presentation is based on teaching the...
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Readme slide for presentation
Delete before use
• The following presentation is based on teaching the CAMT course using the CAMT Participant guide. It is designed to follow through the material providing opportunity for the instructor to expand on the content. This content is the basics and is put together to allow expansion based upon the needs of your class, in other words as an instructor, feel free to add to this content to create your class material.
• Presenter notes are included below each slide and can be printed out as a suggested reference during instruction.
Caulking, Drywall, Plaster, Orange Peel, Popcorn Ceilings, Locks, Tile
Interior & Exterior Maintenanceand Repair Course
Disclaimer
The use of photos of tools and/or components which clearly indicate their manufacturer or brand in no way implies an endorsement of the company, brand or product by the National Apartment Association Education Institute.
• Roles and Responsibilities• Make Ready Maintenance• Caulking• Ceilings and Walls• Locks• Tile• Curb Appeal• Swimming Pool• Exterior Inspections
Welcome!
Course Topics
Resources:• Participant Guide• Presentation• Your Questions• Your Experiences• Videos• Demonstrations• Your Participation
Make-ready Maintenance
<Page 1 in your Resource Guide>
What is our primary goalin preparing an apartment
for a new resident?
"Like New Apartment"
Your Community
What's the processat your community?
Does this process work?
How can our properties know?
Lost Rent
Rent that can never be collected
because an apartment is vacant
Example: Rent =$1000.00
Apartment vacant for 10 days= 333.00 lost rent
Lost Rent
Is lost rent the only money lost to a move out?
30 day National Average in 2011
$3492.00*lost revenue
*©SatisFacts Research:
Atlanta/Baltimore/Chicago/Dallas/Los Ángeles
Web: www.satisfacts.com
Email: [email protected]
Maintenance
Reinforces the needfor us to be as efficientas possible
Maintenance Is not responsible
for all of that loss:• Rent• Concessions• Staffing• Marketing/advertising• Maintenance • Cleaning - painting• Miscellaneous
Make Ready Checklists
Pg.2• Their use
– Why?
• 1st Inspection– Identify conditions
at move-out
• 2nd Inspection– Identify conditions
at move in of new resident
Make Ready Board
• Apt number• Move out date• Move in date• Floor plan• Unit type• Carpet• Flooring
• Cleaning• Completion date• Inspection date• Paint• Repairs• Counters/cabinets• Comments…
Butyl Rubber
• Primarily Outdoor- Strong odor
• Works well with multiple surfaces - Concrete - Metal - Siding
• Very flexible - Backer rod needed for large gaps
Other Caulk's
• Not Paintable• Slow cure• Very Durable• Slower Install• Chemical Clean-up
Silicone Latex
• Paintable• Fast cure• Less Durable• Fast Install• Soap and water
Clean-up
Repair Materials
• Light weight• Quick to dry• Primer often
not needed• Doesn't shrink
Spackle Joint Compound
• Varying weights• Varying dry times• Prime needed• Shrinks
Drywall
• Don't break paper
• Thin layers of repair material
• Spread material wide
• Smooth after material is dry
Nail Pop
• Dimple or remove nail
• Secure the wall
• Apply Joint Compound
• Float
• Smooth finish
Nail Pop
Texture Repair notes
• Remove texture around area needingrepairs first
• Make repair
• Apply texture
• Overlap repair to surrounding area
• Feather edges to blend (thin texture to surrounding area)
Locks
Follow Consistent Policy…Follow Consistent Policy…Follow Consistent Policy…Follow Consistent Policy…Follow Consistent Policy…Follow Consistent Policy…Follow Consistent Policy…
Vacant Lock
• One key; many locks
• Different color to identify
• Install at move out
• All Vacant apartment on community have same lock
• Remove at move in
• Ensures safety as new resident will have "clean" lock
Key Security
• Keys are kept locked- Locked cabinet - Locked room
• Keys are kept coded - Not identifiable to the apartment - Not in order - Specific check out policy
• No duplicates!!!! - Log sheet
Cleaning Grout
• Follow instructions on cleaner
• Ensure enough ventilation
• Apply sealer to maintain
Curb Appeal
What is the goal of curb appeal?
To make sure that the outside appearance of the apartment
community – and common areas – always look attractive
Curb Appeal
• Is this a place residents can be proudto call home?
• Does our community present a positive first impression?
• Is our community its own best commercial?
A checklist is not enough
Common Pool Items to Check
• Proper pH level- 7.4-7.6
• Proper Chlorine- 1-3ppm
• Bromine for spas
Water Quality Physical Items
• Signs and Markers
• Emergency Phone
• Life-safety equipment