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Page 1: Installation Guide Zenoss Resource Manager · Ubuntu 14.04 LTS Firefox 30 and above Chrome 37 and above Red Hat Enterprise Linux 6.5, Firefox 30 and above ... Zenoss Resource Manager

Zenoss Resource ManagerInstallation Guide

Release 5.3.1

Zenoss, Inc.

www.zenoss.com

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Zenoss Resource Manager Installation Guide

Copyright © 2017 Zenoss, Inc. All rights reserved.

Zenoss, Own IT, and the Zenoss logo are trademarks or registered trademarks of Zenoss, Inc., in the United States and other countries. All othertrademarks, logos, and service marks are the property of Zenoss or other third parties. Use of these marks is prohibited without the express writtenconsent of Zenoss, Inc., or the third-party owner.

Amazon Web Services, AWS, and EC2 are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries.

Flash is a registered trademark of Adobe Systems Incorporated.

Oracle, the Oracle logo, Java, and MySQL are registered trademarks of the Oracle Corporation and/or its affiliates.

Linux is a registered trademark of Linus Torvalds.

RabbitMQ is a trademark of Pivotal Software, Inc.

SNMP Informant is a trademark of Garth K. Williams (Informant Systems, Inc.).

Sybase is a registered trademark of Sybase, Inc.

Tomcat is a trademark of the Apache Software Foundation.

VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

All other companies and products mentioned are trademarks and property of their respective owners.

Part Number: 1052.17.242

Zenoss, Inc.11305 Four Points DriveBldg 1 - Suite 300Austin, Texas 78726

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Contents

About this guide.......................................................................................................................5Supported operating environments.............................................................................................................. 5Resource Manager publications...................................................................................................................6Change history............................................................................................................................................. 7

Part I: Appliance deployments....................................................................... 10

Chapter 1: Installing a master host....................................................... 11Creating a virtual machine............................................................................................................ 11Configuring the Control Center master host................................................................................. 15Editing a connection to configure static IPv4 addressing............................................................. 16Setting the system hostname......................................................................................................... 18Adding the master host to a resource pool................................................................................... 19

Chapter 2: Installing delegate hosts...................................................... 20Creating a virtual machine............................................................................................................ 20Configuring the virtual machine....................................................................................................23Editing a connection to configure static IPv4 addressing............................................................. 24Setting the system hostname......................................................................................................... 26Editing the /etc/hosts file...............................................................................................................27

Chapter 3: Configuring a multi-host cluster........................................ 29Enabling NTP on Microsoft Hyper-V guests................................................................................29Adding hosts to the default resource pool.................................................................................... 32

Chapter 4: Configuring a ZooKeeper ensemble...................................34ZooKeeper and Control Center..................................................................................................... 34Understanding the configuration process...................................................................................... 34Configuring the master host as a ZooKeeper node.......................................................................36Configuring delegate host A as a ZooKeeper node...................................................................... 37Configuring delegate host B as a ZooKeeper node...................................................................... 38Starting a ZooKeeper ensemble for the first time.........................................................................39Updating delegate hosts.................................................................................................................40

Part II: Non-appliance deployments.............................................................. 42

Chapter 5: Downloading and staging Resource Manager files............43Downloading image files...............................................................................................................43Staging the service definition and Docker image files................................................................. 43

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Chapter 6: Installing Resource Manager.............................................. 45Installing the Resource Manager template.................................................................................... 45Importing Resource Manager images............................................................................................45Deploying Resource Manager....................................................................................................... 46

Chapter 7: Installing Resource Manager in a high-availabilitycluster.................................................................................................... 47

Installing the Resource Manager template.................................................................................... 47Importing Resource Manager images............................................................................................47Deploying Resource Manager....................................................................................................... 48

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About this guide

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About this guideZenoss Resource Manager Installation Guide provides detailed procedures for installing Zenoss ResourceManager (Resource Manager).

Supported operating environments

The Resource Manager application is deployed in and managed by Control Center. The supported operatingenvironments of Resource Manager are the environments that Control Center supports at a given release. Thefollowing sections identify the supported operating environments of Resource Manager.

Resource Manager, Control Center, and operating systems

The following table identifies the supported combinations of Resource Manager, Control Center, and operatingsystem releases.

Control CenterResource Manager release

release Host OS

5.3.0, 5.3.1 1.3.0, 1.3.1, 1.3.2, 1.3.3, 1.3.4, 1.4.0 RHEL/CentOS 7.1, 7.2, or 7.3 (64-bit)

5.2.0, 5.2.1, 5.2.2, 5.2.3, 5.2.4,5.2.6*

1.2.0, 1.2.1, 1.2.2, 1.2.3, 1.3.0, 1.3.1,1.3.2, 1.3.3, 1.3.4, 1.4.0

RHEL/CentOS 7.1, 7.2, or 7.3 (64-bit)

5.1.9, 5.1.10 1.1.9, 1.2.0 RHEL/CentOS 7.1 or 7.2 (64-bit)

5.1.8 1.1.5, 1.1.6, 1.1.7. 1.1.8, 1.1.9 RHEL/CentOS 7.1 or 7.2 (64-bit)

5.1.7 1.1.5, 1.1.6, 1.1.7, 1.1.8 RHEL/CentOS 7.1 or 7.2 (64-bit)

5.1.6 (internal release only) (none) (none)

5.1.4, 5.1.5 1.1.5, 1.1.6, 1.1.7 RHEL/CentOS 7.1 or 7.2 (64-bit)

5.1.3 1.1.2, 1.1.3, 1.1.5 RHEL/CentOS 7.1 or 7.2 (64-bit)

5.1.2 1.1.2, 1.1.3 RHEL/CentOS 7.1 or 7.2 (64-bit)

5.1.1 1.1.1, 1.1.2 RHEL/CentOS 7.1 or 7.2 (64-bit)

Hypervisors

Hypervisor Versions

VMware vSphere 5.0, 5.1, 5.5, 6.0, 6.5

Version 2.0 with Windows Server 2008 R2 SP1Microsoft Hyper-V

Version 3.0 with Windows Server 2012 and 2012 R2

Public cloud platforms

Amazon Web Services (AWS) is fully supported.

Microsoft Azure is supported only for collector pools. Deploying a full Control Center cluster to operateResource Manager is NOT supported on Microsoft Azure.

* Version 5.2.5 was withdrawn.

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Supported clients and browsers

The following table identifies the supported combinations of client operating systems and web browsers.

Client OS Supported Browsers

Windows 7 and 8.1 Internet Explorer 11 (Enterprise mode only; compatibility mode is notsupported.)

Internet Explorer 10*

Internet Explorer 11 (Enterprise mode only; compatibility mode is notsupported.)

Internet Explorer 10*

Firefox 50 and later

Chrome 54 and later

Windows 10

Microsoft Edge

Firefox 30Windows Server 2012 R2

Chrome 36

Firefox 30 and aboveMacintosh OS/X 10.9

Chrome 36 and above

Firefox 30 and aboveUbuntu 14.04 LTS

Chrome 37 and above

Firefox 30 and aboveRed Hat Enterprise Linux 6.5,CentOS 6.5

Chrome 37 and above

Resource Manager publications

Title Description

Zenoss Resource Manager Administration Guide Provides an overview of Resource Managerarchitecture and features, as well as procedures andexamples to help use the system.

Zenoss Resource Manager Configuration Guide Provides required and optional configurationprocedures for Resource Manager, to prepare yourdeployment for monitoring in your environment.

Zenoss Resource Manager Installation Guide Provides detailed information and procedures forcreating deployments of Control Center and ResourceManager.

Zenoss Resource Manager Planning Guide Provides both general and specific information forpreparing to deploy Resource Manager.

Zenoss Resource Manager Release Notes Describes known issues, fixed issues, and late-breaking information not already provided in thepublished documentation set.

* Support for Internet Explorer 10 will be withdrawn beginning with the next major release of Resource Manager.

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About this guide

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Title Description

Zenoss Resource Manager Upgrade Guide Provides detailed information and procedures forupgrading deployments of Resource Manager.

Additional information and comments

If you have technical questions about this product that are not answered in this guide, please visit the ZenossSupport site or contact Zenoss Support.

Zenoss welcomes your comments and suggestions regarding our documentation. To share your comments,please send an email to [email protected]. In the email, include the document title (Zenoss ResourceManager Installation Guide) and part number (1052.17.242).

Change history

The following list associates document part numbers and the important changes to this guide since the previousrelease. Some of the changes involve features or content, but others do not. For information about new orchanged features, refer to the Zenoss Resource Manager Release Notes.

1052.17.242 (5.3.1)Update release numbers.

1052.17.229 (5.3.0)Beginning with this release, you can download and install the appliance artifacts or a converged set ofartifacts. This document was reorganized and updated with associated information.Update release numbers.

1052.17.191 (5.2.6)Update release numbers.

About 5.2.5Version 5.2.5 was withdrawn.

1052.17.123 (5.2.4)Update release numbers.

1052.17.100 (5.2.3)Add a chapter for high-availability installations.New procedures for installing the appliance with Hyper-V.Update release numbers.

1052.17.58 (5.2.2)Remove procedure for adding storage for backups (no longer required for appliances).

1052.17.044 (5.2.1)Update release numbers.

1052.16.335 (5.2.0)Add a section detailing the supported operating environments.Remove procedures for installing Control Center clusters. That information is now in the Control CenterInstallation Guide.Remove the high-availability chapters. High-availability installations are now performed by Zenosspersonnel.Remove the appliance installation chapters. The chapters will be replaced when the appliances are available.The instructions for downloading and installing the software artifacts for offline deployments are now in anappendix.

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1052.16.316Update release numbers.

1052.16.291Update release numbers.

1052.16.277Update release numbers.

1052.16.264Update release numbers.

1052.16.257Added supported operating environments and updated release numbers.

1052.16.207Update release numbers.

1052.16.176Update release numbers.

1052.16.153Update release numbers.

1052.16.146Update release numbers.

1052.16.125Refine the procedure for creating the application data thin pool.

1052.16.118Add support for Resource Manager 5.1.2.Add a substep to create the docker override directory.

1052.16.111Add this document change history.Add chapters describing how to install the Resource Manager appliance.Chapters are organized into parts.Docker configuration steps now add the storage driver flag (-s devicemapper) to the /etc/sysconfig/docker file.Docker needs a longer startup timeout value, to work around a known Docker issue with thedevicemapper driver. Docker configuration steps now include adding TimeoutSec=300.Rather than editing /lib/systemd/system/docker.service, Docker configuration steps nowinclude adding a systemd override file.Add a symlink to /tmp in /var/lib/docker.Update the commands for starting and testing a ZooKeeper ensemble.Add a procedure for updating the SERVICED_ZK value on delegate hosts that are not members of aZooKeeper ensemble.Add a reference topic for the ZooKeeper variables required on hosts in a Control Center cluster.Add procedures for configuring an NTP server and clients for offline deployments.Add step to install the Nmap Ncat package, which is used to check ZooKeeper ensemble status.

1052.16.060Planning information is now in the Zenoss Resource Manager Planning Guide.Information about how to start and configure Resource Manager is now in the Zenoss Resource ManagerConfiguration Guide.

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About this guide

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New procedures are included, for installing without internet access, and for installing high-availabilitydeployments.

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Part I: Appliance deployments

The chapters in this part describe how to install the Resource Manager appliance, a pre-configured virtualmachine that is ready to deploy to your hypervisor. The instructions include a variety of options for customizingyour deployment for your environment.

For information about the alternate installation option, see non-appliance installations Scope on page 42

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Installing a master host 1This chapter describes how to install a Resource Manager appliance package as a Control Center master host.All Resource Manager deployments require a Control Center master host.

Creating a virtual machine

You can create a virtual machine for the Resource Manager appliance with VMware vSphere or MicrosoftHyper-V. Choose one of the procedures in this section.

Creating a virtual machine with vSphere

To perform this task, you need

■ A VMware vSphere client■ Permission to download Resource Manager software from the Zenoss Support site

This procedure installs Resource Manager OVA packages as a virtual machine managed by vSphere Serverversion 6.5.0, using VMware vSphere Web Client 6.5. The procedure might differ with other versions ofVMware vSphere Client.

There are two separate OVA packages: one for the master host and one for delegates.

1 Download the Resource Manager master host OVA file from the Zenoss Support site to your workstation.2 Use the VMware vSphere Client to log in to vCenter as root, or as a user with superuser privileges, and

then display the Home view.

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3 Choose VMs and Templates.4 In the top navigation bar, choose Actions > Deploy OVF Template.

Figure 1: Deploy OVF Template

5 Use panels in the Deploy OVF Template wizard to select the OVF package:a To choose the package from a drive on your workstation or network share, browse to the location and

choose the OVA file. Click Next.b Select name and location: Specify a name for the OVF, select a datacenter or folder as the deployment

location, and then click Next.c Select a resource: Select the host, cluster, or other resource on which to run the deployed template, and

then click Next.

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d Review details: Verify the template details, and then click Next.e Select storage: In Select virtual disk format, choose Thin Provison, accept defaults for other fields,

and then click Next.f Select networks: Accept defaults and click Next.g Ready to Complete: Verify the deployment settings, and then click Finish.The Recent Tasks pane displays deployment progress and status information.

6 Navigate to the new virtual machine's Getting Started tab, and then click Edit virtual machine settings.7 Edit Virtual Hardware settings for the virtual machine as follows. Accept default settings for other options.

■ CPU: For single-host deployments, specify 8; for multi-host deployments, specify 4.■ Cores per socket: Specify 1.■ Memory: For single-host deployments, specify 64GB; for multi-host deployments, specify 16GB.

Click OK.8 On the new virtual machine's Getting Started tab, click Power on virtual machine.9 In the top navigation bar, choose Actions > Open console.

Proceed with Configuring the Control Center master host on page 15.

Creating a virtual machine with Hyper-V

To perform this task, you need:

■ A Microsoft Remote Desktop Connection■ Administrator privileges on a Microsoft Hyper-V server■ Permission to download Resource Manager software from the Zenoss Support site

This procedure installs the Resource Manager appliance as a virtual machine managed by Microsoft Hyper-V.There are separate ISO files for the master host and delegates.

In this procedure, you download and install the master ISO file. A separate procedure provides instructions forinstalling delegates.

1 Use a Microsoft Remote Desktop Connection to log in to a Hyper-V host as Administrator, or as a user withAdministrator privileges.

2 Download the Resource Manager ISO file from the Zenoss Support site to the Hyper-V host.Choose the master ISO file.

3 Open Hyper-V Manager.4 In the left navigation pane, choose a server to host the virtual machine.5 In the Actions pane, choose New > Virtual Machine.

The New Virtual Machine Wizard opens.6 Use panels in the wizard to create the virtual machine:

a Specify Name and Location: Provide a name for the virtual machine, and then click Next.b Specify Generation: Choose Generation 1, and then click Next.c Assign Memory: Specify memory information as follows:

■ Startup memory

■ Multi-host deployment: 16384 (16GB).■ Single-host deployments: 65536 (64GB).

■ Check Use Dynamic Memory for this virtual machine.■ Click Next.

d Configure Networking: For Connection, choose a virtual switch, and then click Next.

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e Connect Virtual Hard Disk: Create a new disk on which to install the guest operating system asfollows:

1 Choose Create a virtual hard disk.2 Specify a name.3 Size: Enter 30.4 Click Next.

In a later step, you will create additional disks.f Installation Options: Access the master ISO file as follows:

1 Choose Install an operating system from a bootable CD/DVD-ROM.2 Choose Image file (.iso).3 Specify or browse to the location of the ISO image file.

g Summary/Completing the New Virtual Machine Wizard: Verify the description, and then clickFinish.Hyper-V Manager creates the new virtual machine, and then closes the wizard.

7 In the Hyper-V Manager Virtual Machines area, right-click the new virtual machine, and then chooseSettings.

8 In the Hardware area on the left, configure as follows:a Ensure that the virtual hard disk that you created is attached to an IDE controller.

A Hyper-V guest machine can only boot from an IDE drive.b Choose Processor.c In the Processor area on the right, in Number of virtual processors, enter the following value for your

deployment type:

■ Multi-host deployment: 4■ Single-host deployment: 8

d Click Apply.9 Create additional virtual hard disks as follows:

a In the Hardware area on the left, choose any controller and location that will accommodate the disk.b In the controller area on the right, choose Hard Drive, and then click Add.c In the area on the right, choose Virtual hard disk, and then click New.d Complete panels in the New Virtual Hard Disk Wizard as follows:

1 Choose Disk Format: Choose VHDX, and then click Next.2 Choose Disk Type: Choose Dynamically expanding, and then click Next.3 Specify Name and Location: Enter the disk name, and then click Next.4 Configure Disk:

a Choose Create a new blank virtual hard disk.b Size: Enter 50.c Click Next.

5 Summary/New Virtual Hard Disk Wizard: Verify the description, and then click Finish.e In the Settings window, click Apply.f Repeat this step to create additional virtual hard disks in the following sizes (for a total of seven disks):

■ 150GB■ 50GB■ 200GB■ 16GB

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■ 16GBWhen viewed from the Linux system, the disks might be reordered; however, the installation is notaffected by disk order.

g In the Settings dialog box, click Apply, and then click OK.10 In the Hyper-V Manager Virtual Machines area, right-click the new virtual machine, and then choose Start.

Figure 2: Starting a virtual machine

11 In the Hyper-V Manager Virtual Machines area, right-click the new virtual machine, and then chooseConnect.

12 In the Virtual Machine Connection window, press Enter.The appliance installation process takes about 15 minutes, and should complete with no additional input.If received, disregard the Fast TSC calibration failure message.

Configuring the Control Center master hostPerform this procedure immediately after creating and starting a Control Center host. All Control Centerdeployments must include one system that is configured as the master host.

1 Gain access to the console interface of the Control Center host through your hypervisor console interface.

Figure 3: Initial hypervisor console login prompt

2 Log in as the root user.The initial password is provided in the console.

3 The system prompts you to enter a new password for root.

Note Passwords must include a minimum of eight characters, with at least one character from three of thefollowing character classes: uppercase letter, lowercase letter, digit, and special.

4 The system prompts you to enter a new password for ccuser.

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The ccuser account is the default account for gaining access to the Control Center browser interface.

Editing a connection to configure static IPv4 addressingThe default configuration for network connections is DHCP. To configure static IPv4 addressing, perform thisprocedure.

To navigate in the text user interface (TUI):

■ To move forward or backward through options, press the arrow keys.■ To display a menu or choose an option, press Enter.

1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Log in as the root user.

3 Select the NetworkManager TUI menu as follows:a In the Appliance Administration menu, select Configure Network and DNS, and then press Enter.

4 On the NetworkManager TUI menu, select Edit a connection, and then press Enter.The TUI displays the connections that are available on the host.

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Figure 4: Example: Available connections

Note Do not use this procedure to modify the docker0 connection.

5 Select the virtual connection, and then press Enter.

Figure 5: Example: Edit Connection screen

6 Optional: If the IPv4 CONFIGURATION area is not visible, select its display option (<Show>), and thenpress Enter.

7 In the IPv4 CONFIGURATION area, select <Automatic>, and then press Enter.

Figure 6: Example: IPv4 Configuration options

8 Configure static IPv4 networking as follows:a Select Manual, and then press Enter.b Beside Addresses, select <Add>, and then press Enter.

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c In the Addresses field, enter an IPv4 address for the virtual machine, and then press Enter.d Repeat the preceding two steps for the Gateway and DNS servers fields.

9 Tab to the bottom of the Edit Connection screen to select <OK>, and then press Enter.10 Return to the Appliance Administration menu: On the NetworkManager TUI screen, select <Quit>, and

then press Enter.11 Reboot the operating system as follows:

a In the Appliance Administration menu, select Reboot / Poweroff System.b Select Reboot.c Select OK, and then press Enter.

Setting the system hostname

The default hostname is zsd-master for the Resource Manager master host and is zsd-delegate forResource Manager delegate hosts. To change the default hostname, perform this procedure.

1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Select the NetworkManager TUI menu as follows:a In the Appliance Administration menu, select Configure Network and DNS, and then press Enter.

3 Display the hostname entry field.a In the NetworkManager TUI menu, select Set system hostname.b Select OK, and then press Enter.

4 In the Hostname field, enter the hostname or a fully qualified domain name.5 Press Tab twice to select OK, and then press Enter.

6 In the confirmation dialog box, press Enter.7 Return to the Appliance Administration menu: On the NetworkManager TUI screen, select <Quit>, and

then press Enter.8 Reboot the operating system as follows:

a In the Appliance Administration menu, select Reboot / Poweroff System.b Select Reboot.c Select OK, and then press Enter.

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Adding the master host to a resource pool

Complete this procedure to add the Control Center master host to the default resource pool or to a newresource pool named master.

1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Start a command-line session as root as follows:a In the Appliance Administration menu, select Root Shell.b Select Run, and then press Enter.The menu is replaced by a command prompt similar to the following example:

[root@hostname ~]#

3 Optional: Create a new resource pool, if necessary.

■ For single-host deployments, skip this step.■ For multi-host deployments, perform the following substeps.a Create a new pool named master.

serviced pool add master

b Assign administrative and distributed file system (DFS) permissions to the new resource pool.

serviced pool set-permission --admin --dfs master

4 Add the master host to a resource pool.For single-host deployments, add the master host to the default resource pool.

Replace Hostname-Or-IP with the hostname or IP address of the Control Center master host:

serviced host add Hostname-Or-IP:4979 default

If you enter a hostname, all hosts in your Control Center cluster must be able to resolve the name, eitherthrough an entry in /etc/hosts, or through a nameserver on your network.For multi-host deployments, add the master host to the master resource pool and register itsauthentication token.

Replace Hostname-Or-IP with the hostname or IP address of the Control Center master host:

serviced host add --register Hostname-Or-IP:4979 master

If you enter a hostname, all hosts in your Control Center cluster must be able to resolve the name, eitherthrough an entry in /etc/hosts, or through a nameserver on your network.

5 To exit the command-line session, at the command prompt, enter exit.

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Installing delegate hosts 2This chapter describes how to install a Resource Manager appliance package as a Control Center delegate host.You can add as many delegate hosts as you need to a Control Center cluster.

Perform the procedures in Installing a master host on page 11 before performing the procedures in this chapter.

Creating a virtual machine

You can create a virtual machine for the Resource Manager delegate appliance with VMware vSphere orMicrosoft Hyper-V. Choose one of the procedures in this section.

Creating a virtual machine with vSphere

To perform this task, you need

■ A VMware vSphere client■ Permission to download Resource Manager software from the Zenoss Support site

This procedure installs Resource Manager OVA packages as a virtual machine managed by vSphere Serverversion 6.5.0, using VMware vSphere Web Client 6.5. The procedure might differ with other versions ofVMware vSphere Client.

There are two separate OVA packages: one for the master host and one for delegates.

1 Download the Resource Manager delegate OVA file from the Zenoss Support site to your workstation, ifnecessary.

2 Use the VMware vSphere Client to log in to vCenter as root, or as a user with superuser privileges, andthen display the Home view.

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3 In the top navigation bar, choose Actions > Deploy OVF Template.

Figure 7: Deploy OVF Template

4 Use panels in the Deploy OVF Template wizard to select the OVF package:a To choose the package from a drive on your workstation or network share, browse to the location and

choose the OVA file. Click Next.b Select name and location: Specify a name for the OVF, select a datacenter or folder as the deployment

location, and then click Next.c Select a resource: Select the host, cluster, or other resource on which to run the deployed template, and

then click Next.d Review details: Verify the template details, and then click Next.

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e Select storage: In Select virtual disk format, choose Thin Provison, accept defaults for other fields,and then click Next.

f Select networks: Accept defaults and click Next.g Ready to Complete: Verify the deployment settings, and then click Finish.The Recent Tasks pane displays deployment progress and status information.

5 Navigate to the new virtual machine's Getting Started tab, and then click Edit virtual machine settings.6 Update the memory assigned to the machine to 32GB, and then click OK.7 On the new virtual machine's Getting Started tab, click Power on virtual machine.

Creating a virtual machine with Hyper-V

To perform this task, you need:

■ A Microsoft Remote Desktop Connection■ Administrator privileges on a Microsoft Hyper-V server■ Permission to download Resource Manager software from the Zenoss Support site

This procedure installs the Resource Manager appliance as a virtual machine managed by Microsoft Hyper-V.There are separate ISO files for the master host and delegates.

In this procedure, you download and install the delegate ISO file. A separate procedure provides instructions forinstalling the master.

1 Use a Microsoft Remote Desktop Connection to log in to a Hyper-V host as Administrator, or as a user withAdministrator privileges.

2 Download the Resource Manager ISO file from the Zenoss Support site to the Hyper-V host.Choose the delegate ISO file.

3 Open Hyper-V Manager.4 In the left navigation pane, choose a server to host the virtual machine.5 In the Actions pane, choose New > Virtual Machine.

The New Virtual Machine Wizard opens.6 Use panels in the wizard to create the virtual machine:

a Specify Name and Location: Provide a name for the virtual machine, and then click Next.b Specify Generation: Choose Generation 1, and then click Next.c Assign Memory: Specify memory information as follows:

■ Startup memory: Enter 32768 (32GB).■ Check Use Dynamic Memory for this virtual machine.■ Click Next.

d Configure Networking: For Connection, choose a virtual switch, and then click Next.e Connect Virtual Hard Disk: Create a new disk on which to install the guest operating system as

follows:

1 Choose Create a virtual hard disk.2 Specify a name.3 Size: Enter 30.4 Click Next.

In a later step, you will create additional disks.f Installation Options: Access the delegate ISO file as follows:

1 Choose Install an operating system from a bootable CD/DVD-ROM.2 Choose Image file (.iso).

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3 Specify or browse to the location of the ISO image file.g Summary/Completing the New Virtual Machine Wizard: Verify the description, and then click

Finish.7 In the Hyper-V Manager Virtual Machines area, right-click the new virtual machine, and then choose

Settings.8 In the Hardware area on the left, configure as follows:

a Ensure that the virtual hard disk that you created is attached to an IDE controller.A Hyper-V guest machine can only boot from an IDE drive.

b Choose Processor.c In Number of virtual processors, enter 8, and then click Apply.

9 Create additional virtual hard disks as follows:a In the Hardware area on the left, choose any controller and location that will accommodate the disk.b In the controller area on the right, choose Hard Drive, and then click Add.c In the area on the right, choose Virtual hard disk, and then click New.d Complete panels in the New Virtual Hard Disk Wizard as follows:

1 Choose Disk Format: Choose VHDX, and then click Next.2 Choose Disk Type: Choose Dynamically expanding, and then click Next.3 Specify Name and Location: Enter the disk name, and then click Next.4 Configure Disk:

a Choose Create a new blank virtual hard disk.b Size: Enter 50.c Click Next.

5 Summary/New Virtual Hard Disk Wizard: Verify the description, and then click Finish.e In the Settings window, click Apply.f Repeat this step to create two 16GB virtual hard disks (for a total of four disks).

When viewed from the Linux system, the disks might be reordered; however, the installation is notaffected by disk order.

g In the Settings dialog box, click Apply, and then click OK.10 In the Hyper-V Manager Virtual Machines area, right-click the new virtual machine, and then choose Start.

Figure 8: Starting a virtual machine

11 In the Hyper-V Manager Virtual Machines area, right-click the new virtual machine, and then chooseConnect.

12 In the Virtual Machine Connection window, press Enter.The appliance installation process takes about 15 minutes, and should complete with no additional input.If received, disregard the Fast TSC calibration failure message.

Configuring the virtual machineThis procedure configures the new virtual machine as a delegate host.

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1 Gain access to the console interface of the Control Center host through your hypervisor console interface.

Figure 9: Initial hypervisor console login prompt

2 Log in as the root user.The initial password is provided in the console.

3 The system prompts you to enter a new password for root.

Note Passwords must include a minimum of eight characters, with at least one character from three of thefollowing character classes: uppercase letter, lowercase letter, digit, and special.

4 The system prompts you to enter a new password for ccuser.The ccuser account is the default account for gaining access to the Control Center browser interface.

5 In the IP field, enter the hostname, fully qualified domain name, or IPv4 address of the master host.

Note If you enter the hostname or fully qualified domain name of the master host, you need an entry inthe /etc/hosts file of the delegate host or a nameserver on your network that resolves the name to itsIPv4 address.

a Press Tab to select Ok, and then press Enter.The system reboots.

Editing a connection to configure static IPv4 addressingThe default configuration for network connections is DHCP. To configure static IPv4 addressing, perform thisprocedure.

To navigate in the text user interface (TUI):

■ To move forward or backward through options, press the arrow keys.■ To display a menu or choose an option, press Enter.

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1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Log in as the root user.

3 Select the NetworkManager TUI menu as follows:a In the Appliance Administration menu, select Configure Network and DNS, and then press Enter.

4 On the NetworkManager TUI menu, select Edit a connection, and then press Enter.The TUI displays the connections that are available on the host.

Figure 10: Example: Available connections

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Note Do not use this procedure to modify the docker0 connection.

5 Select the virtual connection, and then press Enter.

Figure 11: Example: Edit Connection screen

6 Optional: If the IPv4 CONFIGURATION area is not visible, select its display option (<Show>), and thenpress Enter.

7 In the IPv4 CONFIGURATION area, select <Automatic>, and then press Enter.

Figure 12: Example: IPv4 Configuration options

8 Configure static IPv4 networking as follows:a Select Manual, and then press Enter.b Beside Addresses, select <Add>, and then press Enter.c In the Addresses field, enter an IPv4 address for the virtual machine, and then press Enter.d Repeat the preceding two steps for the Gateway and DNS servers fields.

9 Tab to the bottom of the Edit Connection screen to select <OK>, and then press Enter.10 Return to the Appliance Administration menu: On the NetworkManager TUI screen, select <Quit>, and

then press Enter.11 Reboot the operating system as follows:

a In the Appliance Administration menu, select Reboot / Poweroff System.b Select Reboot.c Select OK, and then press Enter.

Setting the system hostname

The default hostname is zsd-master for the Resource Manager master host and is zsd-delegate forResource Manager delegate hosts. To change the default hostname, perform this procedure.

1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Select the NetworkManager TUI menu as follows:a In the Appliance Administration menu, select Configure Network and DNS, and then press Enter.

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3 Display the hostname entry field.a In the NetworkManager TUI menu, select Set system hostname.b Select OK, and then press Enter.

4 In the Hostname field, enter the hostname or a fully qualified domain name.5 Press Tab twice to select OK, and then press Enter.

6 In the confirmation dialog box, press Enter.7 Return to the Appliance Administration menu: On the NetworkManager TUI screen, select <Quit>, and

then press Enter.8 Reboot the operating system as follows:

a In the Appliance Administration menu, select Reboot / Poweroff System.b Select Reboot.c Select OK, and then press Enter.

Editing the /etc/hosts fileThis procedure is conditional. Perform this procedure only if you use hostnames or fully qualified domainnames instead of IPv4 addresses, and only after all delegate hosts are installed and renamed. Perform thisprocedure on the Control Center master host and on each delegate host.

1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Start a command-line session as root as follows:a In the Appliance Administration menu, select Root Shell.b Select Run, and then press Enter.The menu is replaced by a command prompt similar to the following example:

[root@hostname ~]#

3 Open the /etc/hosts file in a text editor.The following steps use the nano editor.

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a Start the editor.

nano /etc/hosts

Figure 13: Example nano session

b Optional: On delegate hosts, the file might include two entries with the same IP address. Remove the firstof the two entries, which maps the IP address to the zsd-master hostname.

c Add entries for the Control Center master host and for each delegate host.d To save, press Control-o.e To exit, press Control-x.

4 Return to the Appliance Administration menu.

exit

5 Exit the Appliance Administration menu.a Use the down-arrow key to select Exit.b Press Tab, and then press Enter.

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Configuring a multi-host cluster 3This chapter describes how to configure an appliance-based multi-host Control Center cluster. A multi-hostResource Manager deployment includes one Control Center master host and one or more delegate hosts. Zenossrecommends deploying at least two delegate hosts to enable creating a ZooKeeper ensemble.

Enabling NTP on Microsoft Hyper-V guests

The procedures in this section are required only for multi-host deployments running as Microsoft Hyper-Vguests. VMware vSphere guests use an hourly cron job to synchronize their system clocks with the host.Likemost distributed applications, Control Center requires a common time source. The procedures in this sectionenable NTP to synchronize the system clocks of all hosts in your Control Center cluster.

Configure NTP to rely on a time source as follows, depending on internet access of the hosts in your ControlCenter cluster:

■ If all hosts can access the internet, configure NTP to rely on public time servers.■ If no host can access the internet, configure NTP to rely on a private master server.

Configuring NTP for public time servers

(Hyper-V only) This procedure uses the default configuration of NTP to synchronize system clocks with publictime servers. If all hosts in the Control Center cluster can access the internet, repeat this procedure on each hostin the cluster, starting with the Control Center master host.

1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Start a command-line session as root as follows:a In the Appliance Administration menu, select Root Shell.b Select Run, and then press Enter.The menu is replaced by a command prompt similar to the following example:

[root@hostname ~]#

3 Stop Control Center.

systemctl stop serviced

4 Synchronize the system clock and enable the NTP daemon.

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a Set the system time.

ntpd -gq

b Enable the ntpd daemon.

systemctl enable ntpd

c Configure ntpd to start when the system starts.Currently, an unresolved issue associated with NTP prevents ntpd from restarting correctly after areboot, and the following commands provide a workaround to ensure that it does.

echo "systemctl start ntpd" >> /etc/rc.d/rc.localchmod +x /etc/rc.d/rc.local

d Start ntpd.

systemctl start ntpd

5 Start Control Center.

systemctl start serviced

Configuring an NTP master server

(Hyper-V only) This procedure configures an NTP master server on the Control Center master host. Perform thisprocedure only if the host does not have internet access.

1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Start a command-line session as root as follows:a In the Appliance Administration menu, select Root Shell.b Select Run, and then press Enter.The menu is replaced by a command prompt similar to the following example:

[root@hostname ~]#

3 Create a backup of the NTP configuration file.

cp -p /etc/ntp.conf /etc/ntp.conf.orig

4 Edit the NTP configuration file as follows:a Open /etc/ntp.conf with a text editor.b Replace all lines in the file with the following lines:

# Use the local clockserver 127.127.1.0 preferfudge 127.127.1.0 stratum 10driftfile /var/lib/ntp/driftbroadcastdelay 0.008

# Give localhost full access rightsrestrict 127.0.0.1

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# Grant access to client hostsrestrict ADDRESS_RANGE mask NETMASK nomodify notrap

c Replace ADDRESS_RANGE with the range of IPv4 network addresses that are allowed to query this NTPserver.

For example, the following IP addresses are assigned to the hosts in a Control Center cluster:

203.0.113.10

203.0.113.11

203.0.113.12

203.0.113.13

For the preceding addresses, the value for ADDRESS_RANGE is 203.0.113.0.d Replace NETMASK with the IPv4 network mask that corresponds with the address range.

For example, the network mask for 203.0.113.0 is 255.255.255.0.e Save the file and exit the editor.

5 Stop Control Center.

systemctl stop serviced

6 Enable and start the NTP daemon as follows:a Enable the ntpd daemon.

systemctl enable ntpd

b Configure ntpd to start when the system starts.Currently, an unresolved issue associated with NTP prevents ntpd from restarting correctly after areboot, and the following commands provide a workaround to ensure that it does.

echo "systemctl start ntpd" >> /etc/rc.d/rc.localchmod +x /etc/rc.d/rc.local

c Start ntpd.

systemctl start ntpd

7 Start Control Center.

systemctl start serviced

Configuring NTP clients

(Hyper-V only) This procedure configures delegates to synchronize their clocks with the NTP server on theControl Center master host. Perform this procedure only if the delegates do not have internet access. Repeat thisprocedure on each delegate in your Control Center cluster.

1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Start a command-line session as root as follows:a In the Appliance Administration menu, select Root Shell.b Select Run, and then press Enter.

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The menu is replaced by a command prompt similar to the following example:

[root@hostname ~]#

3 Create a backup of the NTP configuration file.

cp -p /etc/ntp.conf /etc/ntp.conf.orig

4 Edit the NTP configuration file as follows:a Open /etc/ntp.conf with a text editor.b Replace all lines in the file with the following lines:

# Point to the master time serverserver MASTER_ADDRESS

restrict default ignorerestrict 127.0.0.1restrict MASTER_ADDRESS mask 255.255.255.255 nomodify notrap noquery

driftfile /var/lib/ntp/drift

c Replace both instances of MASTER_ADDRESS with the IPv4 address of the host where the NTP server isrunning (the Control Center master host).

d Save the file and exit the editor.5 Stop Control Center.

systemctl stop serviced

6 Synchronize the clock with the master server.

ntpd -gq

7 Enable and start the NTP daemon as follows:a Enable the ntpd daemon.

systemctl enable ntpd

b Configure ntpd to start when the system starts.Currently, an unresolved issue associated with NTP prevents ntpd from restarting correctly after areboot, and the following commands provide a workaround to ensure that it does.

echo "systemctl start ntpd" >> /etc/rc.d/rc.localchmod +x /etc/rc.d/rc.local

c Start ntpd.

systemctl start ntpd

8 Start Control Center.

systemctl start serviced

Adding hosts to the default resource pool

This procedure adds one or more hosts to the default resource pool.

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1 Gain access to the Control Center host, through the console interface of your hypervisor, or through a remoteshell utility such as PuTTY.

2 Start a command-line session as root as follows:a In the Appliance Administration menu, select Root Shell.b Select Run, and then press Enter.The menu is replaced by a command prompt similar to the following example:

[root@hostname ~]#

3 Add and register a delegate host.

Replace Hostname-Or-IP with the hostname or IP address of the delegate host to add and include the registerflag to authenticate the delegate host:

serviced host add Hostname-Or-IP:4979 default --register

If you enter a hostname, all hosts in your Control Center cluster must be able to resolve the name through anentry in /etc/hosts or through a nameserver on your network.

4 Repeat the preceding command for each delegate in your Control Center cluster.

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Configuring a ZooKeeper ensemble 4This chapter describes how to create a ZooKeeper ensemble (cluster) for a multi-host Control Centerdeployment that includes a minimum of three hosts. If your deployment includes just one host or two hosts, skipthis chapter.

ZooKeeper and Control Center

Control Center relies on Apache ZooKeeper to distribute and manage application services. ZooKeeper maintainsthe definitions of each service and the list of services assigned to each host. The scheduler, which runs on themaster host, determines assignments and sends them to the ZooKeeper node that is serving as the ensembleleader. The leader replicates the assignments to the other ensemble nodes, so that the other nodes can assume therole of leader if the leader node fails.

All of the hosts in a Control Center cluster retrieve assignments and service definitions from the ZooKeeperensemble leader and then start services in Docker containers as required. So, the Control Center configurationfiles of all Control Center cluster hosts must include a definition for the SERVICED_ZK variable, whichspecifies the ZooKeeper endpoints of the ensemble nodes. Additional variables are required on ensemble nodes.

A ZooKeeper ensemble requires a minimum of three nodes, which is sufficient for most environments. An oddnumber of nodes is recommended and an even number of nodes is strongly discouraged. A five-node ensembleimproves failover protection during maintenance windows but larger ensembles yield no benefits.

The Control Center master host is always an ensemble node. All ensemble nodes should be on the same subnet.

Understanding the configuration process

The procedures in this chapter instruct you to create temporary variables that are used as building blocks, toconstruct Control Center configuration variables accurately. You append the Control Center variables to /etc/default/serviced, and then edit the file to move the variables to more appropriate locations.

The most important temporary variables specify the IP address or hostname of each host in the ZooKeeperensemble. The following table identifies these important variables, the names and values of which must beidentical on every Control Center cluster host.

Variable name Placeholder value Actual value

node1 Master The IP address or hostname of the master host.

node2 Delegate-A The IP address or hostname of delegate host A.

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Variable name Placeholder value Actual value

node3 Delegate-B The IP address or hostname of delegate host B.

Note All ensemble hosts should be on the same subnet.

ZooKeeper variables

The variables in the following table are set only on ZooKeeper ensemble nodes, except SERVICED_ZK, whichmust be identical on all Control Center cluster hosts.

Variable Where to set

SERVICED_ISVCS_START ZooKeeper ensemble nodes

SERVICED_ISVCS_ZOOKEEPER_ID ZooKeeper ensemble nodes

SERVICED_ISVCS_ZOOKEEPER_QUORUM ZooKeeper ensemble nodes

SERVICED_ZK All Control Center cluster hosts

SERVICED_ZK_SESSION_TIMEOUT ZooKeeper ensemble nodes

Example multi-host ZooKeeper configuration

This example shows the ZooKeeper variables in the /etc/default/serviced configuration file of eachhost in a 4-node Control Center cluster. For convenience, the relevant settings for each node or host are alsoincluded in subsequent procedures.

Note The value of the SERVICED_ISVCS_ZOOKEEPER_QUORUM variable is formatted to fit theavailable space. In the configuration file, the variable and value are on the same line.

Master host and ZooKeeper ensemble node, 198.51.100.135:

SERVICED_ISVCS_ZOOKEEPER_ID=1SERVICED_ZK=198.51.100.135:2181,198.51.100.136:2181,198.51.100.137:[email protected]:2888:3888,\ [email protected]:2888:3888,[email protected]:2888:3888SERVICED_ZK_SESSION_TIMEOUT=15

Delegate host and ZooKeeper ensemble node, 198.51.100.136:

SERVICED_ISVCS_START=zookeeperSERVICED_ISVCS_ZOOKEEPER_ID=2SERVICED_ZK=198.51.100.135:2181,198.51.100.136:2181,198.51.100.137:[email protected]:2888:3888,\ [email protected]:2888:3888,[email protected]:2888:3888SERVICED_ZK_SESSION_TIMEOUT=15

Delegate host and ZooKeeper ensemble node, 198.51.100.137:

SERVICED_ISVCS_START=zookeeperSERVICED_ISVCS_ZOOKEEPER_ID=3SERVICED_ZK=198.51.100.135:2181,198.51.100.136:2181,198.51.100.137:[email protected]:2888:3888,\ [email protected]:2888:3888,[email protected]:2888:3888

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SERVICED_ZK_SESSION_TIMEOUT=15

Delegate host, 198.51.100.138:

SERVICED_ZK=198.51.100.135:2181,198.51.100.136:2181,198.51.100.137:2181

Configuring the master host as a ZooKeeper node

This procedure configures the Control Center master host as a node in a ZooKeeper ensemble.

1 Log in to the master host as root, or as a user with superuser privileges.2 Define the IP address variables for each node in the ZooKeeper ensemble.

Replace Master with the IP address or hostname of the Control Center master host, and replace Delegate-Aand Delegate-B with the IP addresses or hostnames of the delegate hosts to include in the ensemble:

node1=Masternode2=Delegate-Anode3=Delegate-B

3 Set the ZooKeeper node ID to 1.

echo "SERVICED_ISVCS_ZOOKEEPER_ID=1" >> /etc/default/serviced

4 Specify the nodes in the ZooKeeper ensemble.You can copy the following text and paste it in your console:

echo "SERVICED_ZK=${node1}:2181,${node2}:2181,${node3}:2181" \ >> /etc/default/serviced

5 Specify the nodes in the ZooKeeper quorum.ZooKeeper requires a unique quorum definition for each node in its ensemble. To achieve this, replace the IPaddress or hostname of the master host with 0.0.0.0.You can copy the following text and paste it in your console:

q1="[email protected]:2888:3888"q2="2@${node2}:2888:3888"q3="3@${node3}:2888:3888"echo "SERVICED_ISVCS_ZOOKEEPER_QUORUM=${q1},${q2},${q3}" \ >> /etc/default/serviced

6 Specify the timeout for inactive connections.You can copy the following text and paste it in your console:

echo "SERVICED_ZK_SESSION_TIMEOUT=15" >> /etc/default/serviced

7 Verify the ZooKeeper environment variables.

grep -E '^\b*SERVICED' /etc/default/serviced | grep -E '_Z(OO|K)'

The following example shows the environment variables for a master host with IP address 198.51.100.135.

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Note The value of the SERVICED_ISVCS_ZOOKEEPER_QUORUM variable is formatted to fit theavailable space. The result of the grep command shows the variable and value on the same line.

SERVICED_ZK=198.51.100.135:2181,198.51.100.136:2181,198.51.100.137:2181SERVICED_ISVCS_ZOOKEEPER_ID=1SERVICED_ISVCS_ZOOKEEPER_QUORUM=1@0.0.0.0:2888:3888,\ [email protected]:2888:3888,[email protected]:2888:3888SERVICED_ZK_SESSION_TIMEOUT=15

Configuring delegate host A as a ZooKeeper nodeUse this procedure to configure the delegate host designated as Delegate-A as a ZooKeeper node.

1 Log in to the delegate host as root, or as a user with superuser privileges.2 Define the IP address variables for each node in the ZooKeeper ensemble.

Replace Master with the IP address or hostname of the Control Center master host, and replace Delegate-Aand Delegate-B with the IP addresses or hostnames of the delegate hosts to include in the ensemble:

node1=Masternode2=Delegate-Anode3=Delegate-B

3 Set the ID of this node in the ZooKeeper ensemble.

echo "SERVICED_ISVCS_ZOOKEEPER_ID=2" >> /etc/default/serviced

4 Remove the existing definition of the SERVICED_ZK variable, which specifies only the Control Centermaster host.

sed -i.bak '/SERVICED_ZK=/d' /etc/default/serviced

5 Specify the nodes in the ZooKeeper ensemble.You can copy the following text and paste it in your console:

echo "SERVICED_ZK=${node1}:2181,${node2}:2181,${node3}:2181" \ >> /etc/default/serviced

6 Specify the nodes in the ZooKeeper quorum.ZooKeeper requires a unique quorum definition for each node in its ensemble. To achieve this, replace the IPaddress or hostname of delegate host A with 0.0.0.0.You can copy the following text and paste it in your console:

q1="1@${node1}:2888:3888"q2="[email protected]:2888:3888"q3="3@${node3}:2888:3888"echo "SERVICED_ISVCS_ZOOKEEPER_QUORUM=${q1},${q2},${q3}" \ >> /etc/default/serviced

7 Specify the timeout for inactive connections.You can copy the following text and paste it in your console:

echo "SERVICED_ZK_SESSION_TIMEOUT=15" >> /etc/default/serviced

8 Configure Control Center to start the ZooKeeper service.

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You can copy the following text and paste it in your console:

echo "SERVICED_ISVCS_START=zookeeper" >> /etc/default/serviced

9 Verify the ZooKeeper environment variables.

grep -E '^\b*SERVICED' /etc/default/serviced \ | grep -E '(CS_ZO|_ZK|CS_ST)'

The following example shows the environment variables for a delegate host with IP address 198.51.100.136.

Note The value of the SERVICED_ISVCS_ZOOKEEPER_QUORUM variable is formatted to fit theavailable space. The result of the grep command shows the variable and value on the same line.

SERVICED_ZK=198.51.100.135:2181,198.51.100.136:2181,198.51.100.137:2181SERVICED_ISVCS_START=zookeeperSERVICED_ISVCS_ZOOKEEPER_ID=2SERVICED_ISVCS_ZOOKEEPER_QUORUM=1@198.51.100.135:2888:3888,\ [email protected]:2888:3888,[email protected]:2888:3888SERVICED_ZK_SESSION_TIMEOUT=15

Configuring delegate host B as a ZooKeeper nodeUse this procedure to configure the delegate host designated as Delegate-B as a ZooKeeper node.

1 Log in to the delegate host as root, or as a user with superuser privileges.2 Define the IP address variables for each node in the ZooKeeper ensemble.

Replace Master with the IP address or hostname of the Control Center master host, and replace Delegate-Aand Delegate-B with the IP addresses or hostnames of the delegate hosts to include in the ensemble:

node1=Masternode2=Delegate-Anode3=Delegate-B

3 Set the ID of this node in the ZooKeeper ensemble.

echo "SERVICED_ISVCS_ZOOKEEPER_ID=3" >> /etc/default/serviced

4 Remove the existing definition of the SERVICED_ZK variable, which specifies only the Control Centermaster host.

sed -i.bak '/SERVICED_ZK=/d' /etc/default/serviced

5 Specify the nodes in the ZooKeeper ensemble.You can copy the following text and paste it in your console:

echo "SERVICED_ZK=${node1}:2181,${node2}:2181,${node3}:2181" \ >> /etc/default/serviced

6 Specify the nodes in the ZooKeeper quorum.ZooKeeper requires a unique quorum definition for each node in its ensemble. To achieve this, replace the IPaddress or hostname of delegate host B with 0.0.0.0.You can copy the following text and paste it in your console:

q1="1@${node1}:2888:3888"

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q2="2@${node2}:2888:3888"q3="[email protected]:2888:3888"echo "SERVICED_ISVCS_ZOOKEEPER_QUORUM=${q1},${q2},${q3}" \ >> /etc/default/serviced

7 Specify the timeout for inactive connections.You can copy the following text and paste it in your console:

echo "SERVICED_ZK_SESSION_TIMEOUT=15" >> /etc/default/serviced

8 Configure Control Center to start the ZooKeeper service.You can copy the following text and paste it in your console:

echo "SERVICED_ISVCS_START=zookeeper" >> /etc/default/serviced

9 Verify the ZooKeeper environment variables.

grep -E '^\b*SERVICED' /etc/default/serviced \ | grep -E '(CS_ZO|_ZK|CS_ST)'

The following example shows the environment variables for a delegate host with IP address 198.51.100.137.

Note The value of the SERVICED_ISVCS_ZOOKEEPER_QUORUM variable is formatted to fit theavailable space. The result of the grep command shows the variable and value on the same line.

SERVICED_ZK=198.51.100.135:2181,198.51.100.136:2181,198.51.100.137:2181SERVICED_ISVCS_START=zookeeperSERVICED_ISVCS_ZOOKEEPER_ID=3SERVICED_ISVCS_ZOOKEEPER_QUORUM=1@198.51.100.135:2888:3888,\ [email protected]:2888:3888,[email protected]:2888:3888SERVICED_ZK_SESSION_TIMEOUT=15

Starting a ZooKeeper ensemble for the first timeUse this procedure to start a ZooKeeper ensemble.

The goal of this procedure is to restart Control Center on each ensemble node at about the same time, so thateach node can participate in electing the leader.

1 Log in to the Control Center master host as root, or as a user with superuser privileges.2 In a separate window, log in to the second node of the ZooKeeper ensemble (Delegate-A) as root, or as a

user with superuser privileges.3 In a different window, log in to the third node of the ZooKeeper ensemble (Delegate-B) as root, or as a

user with superuser privileges.4 On all ensemble hosts, stop serviced.

systemctl stop serviced

5 When serviced is stopped on all ensemble hosts, start serviced on all ensemble hosts at the same time.

systemctl start serviced

6 On the master host, check the status of the ZooKeeper ensemble.

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a Attach to the container of the ZooKeeper service.

docker exec -it serviced-isvcs_zookeeper /bin/bash

b Query the master host and identify its role in the ensemble.Replace Master with the hostname or IP address of the master host:

{ echo stats; sleep 1; } | nc Master 2181 | grep Mode

The result includes leader or follower.c Query delegate host A and identify its role in the ensemble.

Replace Delegate-A with the hostname or IP address of delegate host A:

{ echo stats; sleep 1; } | nc Delegate-A 2181 | grep Mode

d Query delegate host B and identify its role in the ensemble.Replace Delegate-B with the hostname or IP address of delegate host B:

{ echo stats; sleep 1; } | nc Delegate-B 2181 | grep Mode

e Detach from the container of the ZooKeeper service.

exit

If none of the hosts reports that it is the ensemble leader within a few minutes of starting serviced, rebootthe hosts.

Updating delegate hostsThe default configuration of delegate hosts sets the value of the SERVICED_ZK variable to the master host only.Use this procedure to update the setting to include all of the hosts in the ZooKeeper ensemble. Perform thisprocedure on each delegate host in a Control Center cluster that is not an ensemble node.

1 Log in to the delegate host as root, or as a user with superuser privileges.2 Define the IP address variables for each node in the ZooKeeper ensemble.

Replace Master with the IP address or hostname of the Control Center master host, and replace Delegate-Aand Delegate-B with the IP addresses or hostnames of the delegate hosts to include in the ensemble:

node1=Masternode2=Delegate-Anode3=Delegate-B

3 Remove the existing definition of the SERVICED_ZK variable, which specifies only the Control Centermaster host.

sed -i.bak '/SERVICED_ZK=/d' /etc/default/serviced

4 Specify the nodes in the ZooKeeper ensemble.You can copy the following text and paste it in your console:

echo "SERVICED_ZK=${node1}:2181,${node2}:2181,${node3}:2181" \ >> /etc/default/serviced

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5 Verify the setting.

grep -E '^\b*SERVICED_ZK' /etc/default/serviced

The following example shows the environment variable for a delegate host that is not a node in theZooKeeper ensemble:

SERVICED_ZK=198.51.100.135:2181,198.51.100.136:2181,198.51.100.137:2181

6 Restart Control Center.

systemctl restart serviced

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Part II: Non-appliance deployments

The chapters in this part describe how to download and install Resource Manager for a non-appliancedeployment. Complete the procedures in Downloading and staging Resource Manager files on page 43, andthen complete procedures in one of the following chapters:

■ standard deployment: Installing Resource Manager on page 45■ high-availability deployment: Installing Resource Manager in a high-availability cluster on page 47

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Downloading and staging ResourceManager files 5

This chapter contains procedures for downloading and staging Resource Manager software.

Downloading image filesTo perform this procedure, you need

■ a workstation with internet access■ permission to download files from the File Portal - Download Zenoss Enterprise Software site. Zenoss

customers can request permission by filing a ticket at the Zenoss Support site■ a secure network copy program

Use this procedure to

■ download the required files to a workstation■ copy the files to a Control Center master host

1 In a web browser, navigate to the File Portal - Download Zenoss Enterprise Software site.2 Log in with the account provided by Zenoss Support.3 Download the self-installing Docker image files for Resource Manager.

Select the files with the highest version number. The version number is represented as Version in thefollowing file names:

■ install-zenoss-hbase_vVersion.run■ install-zenoss-opentsdb_vVersion.run■ install-zenoss-resmgr_Version.run

4 Download the Resource Manager service definition, which is distributed as an RPM file.Choose the file with the highest version number. The version number is represented as Version in thefollowing file name:

zenoss-resmgr-service-Version.noarch.rpm

5 Use a secure copy program to copy the files to the Control Center master host.

Staging the service definition and Docker image filesBefore performing this procedure, verify that approximately 640MB of temporary space is available on the filesystem where /root is located.

Perform this procedure to

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■ stage the Resource Manager service definition on a Control Center master host

The service definition is packaged as an RPM file.■ add Docker image files to a Control Center master host

The files are used when Docker is fully configured.

1 Log in to the master host as root, or as a user with superuser privileges.2 Copy or move the RPM file to /tmp.3 Copy or move the archive files to /root.4 Add execute permission to the files.

chmod +x /root/*.run

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Installing Resource Manager 6Before performing the procedures in this chapter, perform the procedures in Downloading and staging ResourceManager files on page 43.

This chapter describes how to install Resource Manager on a Control Center cluster. For more information aboutcreating a Control Center cluster, refer to the following documents:

■ Control Center Planning Guide■ Zenoss Resource Manager Planning Guide■ Control Center Installation Guide

Installing the Resource Manager templateUse this procedure to install the Resource Manager service definition template on the Control Center masterhost.

1 Log in to the Control Center master host as root, or as a user with superuser privileges.2 Install the Resource Manager template file.

yum install /tmp/zenoss-resmgr-service-5.3.1-1.noarch.rpm

The template file is stored in /opt/serviced/templates.

Importing Resource Manager imagesUse this procedure to import the Resource Manager images into the local registry. For more information, seeDownloading and staging Resource Manager files on page 43.

1 Log in to the Control Center master host as root, or as a user with superuser privileges.2 Change directory to /root.

cd /root

3 Import the images.The images are contained in self-extracting archive files.

for image in install-*.rundo echo -n "$image: "

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./$imagedone

Importing begins when you press the y key. If you press y and then press Enter, the current image isimported, but the next one is not.

4 List the images in the registry.

docker images

The result should include one image for each archive file.5 Optional: Delete the archive files.

rm -i ./install-*.run

Deploying Resource ManagerUse this procedure to add the Resource Manager application to Control Center, and to tag application images inthe local registry.

1 Log in to the Control Center master host as a user with serviced CLI privileges.2 Add the Resource Manager application template to Control Center.

serviced template add /opt/serviced/templates/zenoss*.json

On success, the serviced command returns the template ID.3 Identify the resource pool to which the host belongs.

serviced host list

4 Deploy the application.

■ Replace Template-ID with the identifier Resource Manager template■ Replace Pool with the name of the resource pool to which the master host belongs (single-host system) or

to which the delegate hosts belong (multi-host system)■ Replace Deployment with a name for this deployment (for example, Test or Production)

serviced template deploy Template-ID Pool Deployment

Control Center tags Resource Manager images in the local registry.

Resource Manager is ready to be configured for your environment. For more information, refer to the ZenossResource Manager Configuration Guide.

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Installing Resource Manager in a high-availability cluster 7

Before performing the procedures in this chapter, perform the procedures in Downloading and staging ResourceManager files on page 43.

This chapter describes how to install Resource Manager on a high-availability Control Center cluster. For moreinformation about creating a high-availability Control Center cluster, refer to the Control Center InstallationGuide for High-Availability Deployments.

Installing the Resource Manager templateUse this procedure to install the Resource Manager service definition template on a Control Center master hostnode. Perform this procedure on both master host nodes.

1 Log in to the Control Center master host as root, or as a user with superuser privileges.2 Install the Resource Manager template file.

yum install /tmp/zenoss-resmgr-service-5.3.1-1.noarch.rpm

The template file is stored in /opt/serviced/templates.

Importing Resource Manager imagesUse this procedure to import the Resource Manager images into the local registry. Perform this procedure onboth master host nodes.

1 Log in to the Control Center master host as root, or as a user with superuser privileges.2 Change directory to /root.

cd /root

3 Import the images.The images are contained in self-extracting archive files.

for image in install-*.rundo echo -n "$image: " ./$imagedone

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Importing begins when you press y. If you press y and then press Enter, the current image is imported, butthe next one is not.

4 List the images in the registry.

docker images

The result should include one image for each archive file.5 Optional: Delete the archive files.

rm -i ./install-*.run

Deploying Resource ManagerUse this procedure to install the Resource Manager template and then deploy the application.

1 Use the virtual hostname (HA-Virtual-Name) or virtual IP address (HA-Virtual-IP) of the high-availabilitycluster to start a Bash shell on the Control Center master host as root, or as a user with superuserprivileges.

2 Display the public hostname of the current node.

uname -n

The result is either Primary-Public-Name or Secondary-Public-Name.3 Place the other node in standby mode.

This avoids potential conflicts and errors in the event of an unexpected serviced shutdown during theinitial deployment.

Replace Other-Node-Hostname with the public hostname of the other node:

pcs cluster standby Other-Node-Hostname

4 Add the Resource Manager application template to Control Center.

serviced template add /opt/serviced/templates/zenoss*.json

On success, the serviced command returns the template ID.5 Identify the resource pool to which the master host belongs.

serviced host list

6 Deploy the application.

■ Replace Template-ID with the identifier Resource Manager template■ Replace Pool with the name of the resource pool to which the master host belongs (single-host system) or

to which the delegate hosts belong (multi-host system)■ Replace Deployment with a name for this deployment (for example, Test or Production)

serviced template deploy Template-ID Pool Deployment

Control Center tags the Resource Manager images.7 Restore the cluster.

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Replace Standby-Node-Hostname with the public hostname of the node that is in standby mode:

pcs cluster unstandby Standby-Node-Hostname

Resource Manager is ready to be configured for your environment. For more information, refer to the ZenossResource Manager Configuration Guide.

Note In high-availability deployments, the mariadb-events and mariadb-model services must be in thesame resource pool as the master host nodes. A procedure for moving the services from their default pool isprovided in the Zenoss Resource Manager Configuration Guide.