Sheena.Graham

Stamp

THE SKY’S THE LIMIT

X

Sales

Productivity Marketing

Effectiveness

Extended CRM

Applications Customer

Care

Relationships • Interactions • Process • Insights

xRM Framework

Outlook Browser Mobile

• Company

• Vendor

• Organization

• Customer

• Etc….

• TBD

3rd Party

Security

Charts

Real time

Data Refresh

Drill down

Form Modifications

Rich document management

Real-time IM and presence

Seamless communications

tracking

Dynamic Reporting

Gartner SFA Magic Quadrant Forrester CRM Wave Report Nucleus Value Matrix

Native SharePoint Integration

https://login.salesforce.com/help/doc/en/integrate_api_rate_limiting.htm